Pinnacle Systems Deko1000, Deko550 Technical Reference And Service Manual

DEKO1000 & DEKO550

Technical Reference And Service Guide

Pinnacle® Systems, Inc.

280 N. Bernardo Avenue

Mountain View, CA 94043

July 2004

©

Copyright

2004 Pinnacle® Systems, Inc.

P/N 372100105

Rev. A

Preface

This manual is a technical reference for the Deko1000 and Deko550 workstations. A technical overview for the
workstations are provided, as well as information on troubleshooting a workstation and replacing software and
hardware components within a workstation.

This manual is intended for the person who sets up and uses the Deko1000 or Deko550 workstation, and the Pinnacle
Systems Customer Support Engineer who provides technical support for the workstations over the phone.

Important: This manual references only newer Deko1000 and Deko550 systems that were shipped after July 2004 and
includes the model numbers listed below:

• Model: 372101000 -- Deko1000 Single Channel System

• Model: 372101002 -- Deko1000 Dual Channel System

• Model: 325100550 -- Deko550 Single Channel System

• Model: 325100552 -- Deko550 Dual Channel System

If the model number of your Deko1000 or Deko550 system does not appear in the list above, please refer to the Quick
Install document that was provided on the Application CD with the original shipment of yo ur system .

Trademarks

All brand or product names mentioned her e in are used for identification purposes only and may be trademarks or
registered trademarks of their respective companies.

Deko1000 & Deko550 Technical Reference And Service Guide
Copyright © 2004 Pinnacle Systems, Inc.

All Rights Reserved.

Reproduction, adaptation, or translation of this document without pri or written permissio n is prohibited, except as
allowed under copyright laws.

Printed in the United States.

Note: The information in this document is subject to change without notice or obligation.

Pinnacle Systems Part #372100105
Revision A

1 July 2004
JML

2 Deko1000 & Deko550 Technical Reference And Service Guide

Official Notices And Warranties

Software License Agreement

IMPORTANT—READ CAREFULLY: This Software License Agreement is a legal agreement
between You and Pinnacle (or its suppliers). This System contains certain Pinnacle computer
software (“Software”), associated media, printed materials, and electronic documentation. By
using the Software, You agree to be bound by the terms of this Software License Agreement. If
You do not agree to the terms of this Software License Agreement, Pinnacle is unwilling to
license the Software to You. In such case, You may not use or copy the Software. This system
also contains certain third party software, which is provided to You upon the condition that You
agree to the terms outlined in the third party software licenses included with the materials shipped
with the System.

License: Pinnacle grants to You a nonexclusive, personal, perpetual, nontransferable, limited license
to use the installed Software exclusively on hardware on which Pinnacle has loaded the Software, or
other hardware on which Pinnacle has authorized it to be loaded, but solely in connection with the
operation of Your internal business, and not for the benefit of any third party. Such Software may
only be enabled by Pinnacle or its authorized agent. Pinnacle and its licensors retain all right, title and
interest in and to all Software, but title to the media on which the Software is delivered is transferred
to You.

Restrictions: The Software is copyrighted and may contain material that is protected by patent, trade
secret or other laws pertaining to proprietary rights. You may not copy the Software, except that it
may make a single copy for archival purposes. You may not modify the Software or permit or assist
any third party in doing so. You may not decompile, reverse engineer, disassemble, or otherwise
reduce the Software to source code or other human-readable form, or attempt or permit any third party
to do so. Any violation of this Software license shall be a material breach and shall immediately enti­tle Pinnacle to exercise any remedy that may exist at law or in equity.

Copyright: All title and copyrights in the Software (and any copies thereof) and the accompanying
printed materials are owned by Pinnacle. All rights not specifically granted under this Software
License Agreement are reserved by Pinnacle.

Limited Warranty: Pinnacle warrants that (a) the Software will perform substantially in accordance
with the published specifications for a period of one year
hardware will be free from defects in materials and workmanship under normal use and service for a
period of one year

This warranty will not apply to repair or replacement necessitated by accident, disaster, improper or
inadequate maintenance, customer or customer-supplied interfacing or machines, unauthorized modi­fications or repairs, improper electrical current, misuse, abuse or improper installation. This warranty
is personal to You and may not be assigned or transferred. Pinnacle does not warrant that the Soft­ware will operate error-free.

THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY, EXPRESS,
IMPLIED OR STATUTORY THAT PINNACLE MAKES WITH RESPECT TO THE PRODUCTS.
ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WAR­RANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONIN­FRINGEMENT, ARE DISCLAIMED.

from the date of receipt.

from the date of receipt and (b) any Pinnacle

Deko1000 & Deko550 Technical Reference And Service Guide

3

Official Notices And Warranties

Limitation of Liability

PINNACLE SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES; FOR DAMAGES THAT DIRECTLY OR INDIRECTLY
ARISE FROM YOUR USE OF, OR INABILITY TO USE, THE SYSTEM; FOR
COMMERCIAL LOSS OF ANY KIND; FOR THE PROCUREMENT OF SUBSTITUTE
GOODS--WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY,
EVEN IF PINNACLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, PINNACLE’S LIABILITY SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE SYSTEM GIVING RISE TO ANY SUCH DAMAGE.
THIS LIMITATION IS INTENDED TO LIMIT PINNACLE’S LIABILITY AND SHALL
APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY.

4

Deko1000 & Deko550 Technical Reference And Service Guide

Table of Contents

OFFICIAL NOTICES AND WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

CHAPTER 1: INTRODUCTION TO DEKO1000 AND DEKO550 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CHAPTER 2: DEKO1000 AND DEKO550 SYSTEM OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Channel Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Single Channel Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Program-Preview Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Workstation Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Workstation Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

CHAPTER 3: INSTALLATION AND SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Deko1000 and Deko550 Workstation Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Repacking A Deko1000 Or Deko550 Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Deko1000 and Deko550 Hardware Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Deko1000 and Deko550 GPI Input And Output Connections . . . . . . . . . . . . . . . . . . . . . . . 24

GPI Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

GPI Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

HAPTER 4: TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

C

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Inflexion I/O Diagnostic Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Modes Of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setup Before Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Automatic Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Manual Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Deko Manifest Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Deko Manifest Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Interpreting Deko Manifest Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

CHAPTER 5: SYSTEM MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Replacing Workstation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Replacing A TARGA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Replacing The SVGA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Deko1000 & Deko550 Technical Reference And Service Guide 5

Table Of Contents

Replacing A Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Replacing A Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Replacing The Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Replacing The DVD/CD Drive And/Or Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

System Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

You Have The Software Disks Supplied By Pinnacle Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Recreating A Deko1000 or Deko550 Drive Image Restore DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring A New “System” Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Configuring A New “Media” Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

APPENDIX A: PINNACLE SYSTEMS CUSTOMER SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

About Deko Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Troubleshooting Questionnaire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Contacting Pinnacle Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Upgrade Information on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

APPENDIX B: USING SHAPED AND UNSHAPED KEYING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

About Shaped And Unshaped Keying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Shaped vs. Unshaped Compositing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Shaped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Unshaped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Mathematical Equations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Comparison Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

APPENDIX C: DEKO550 AND 1000 TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . 99

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Deko1000 and Deko550 Base Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

ClipDeko Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

DekoObjex Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

6 Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 1: Introduction To Deko1000 and Deko550

Contents

This Chapter provides an introduction to the Deko1000 and Deko550 Workstation Technical
Reference and Service Guide. A brief description of all of the Chapters and Appendices that can
be found in this document is also described in this section.

This Chapter contains the following sections:

• Introduction

• Using This Manual

Deko1000 & Deko550 Technical Reference And Service Guide

7

Chapter 1: Introduction To Deko1000 and Deko550

Introduction

The Deko1000 and Deko550 are broadcast graphics workstations for creating and displaying
graphical elements and clips for live on-air productions. Both are based on both the Microsoft®
Windows® 2000 operating system, and on Pinnacle® Systems proprietary Inflexion Engine

technology. Windows 2000 provides the interconnections, serviceability and networking
capabilities required to seamlessly integrate into the critical broadcast environment. The Inflexion
Engine is an object-based broadcast quality video processing engine that is designed to support a
wide range of broadcast functionality which includes clip recording and playback, real-time
effects generation, and graphics display.

This document provides detailed technical information about the Deko1000 and Deko550
workstations. It is meant to be used for initial setup and installation as well as a reference guide
for system maintenance and troubleshooting.

As with other Deko products, the Deko1000 and Deko550 can be configured to be in a Single
Channel or Program-Preview configuration. Each Deko1000 and Deko550 workstation will be in
one of these configurations, depending on how the workstation was ordered. Each one of these
configuration types is described in “Chapter 2: Deko1000 and Deko550 System Overview.”

Important: This manual references only newer Deko1000 and Deko550 systems that were shipped after
July 2004 and includes the model numbers listed below:

• Model: 372101000 -- Deko1000 Single Channel System

• Model: 372101002 -- Deko1000 Dual Channel System

• Model: 325100550 -- Deko550 Single Channel System

• Model: 325100552 -- Deko550 Dual Channel System

If the model number of your Deko1000 or Deko550 syst em does not appear in the list above, please refer
to the Quick Install document that was provided on the Application CD with the original shipment of
your system

Using This Manual

Here is a quick overview of this manual’s Chapters and Appendices

• Chapter 1: Introduction To Deko1000 and Deko550 -- Provides an overview of this manual.

• Chapter 2: Deko1000 and Deko550 System Overview -- Provides a basic overview of the

Deko1000 and Deko550 system. The various hardware and channel configurations a Deko worksta­tion can have are detailed here.

• Chapter 3: Installation And Set Up -- Explains how to set up a Deko1000 or Deko550 workstation

after it has been initially received. This includes installing the hard drives, attaching peripheral
devices, testing the workstation, Deko1000 or Deko550 software setup, and contro l an d n e two rk con ­nections.

• Chapter 4: Troubleshooting -- This Chapter describes how to use the Inflexion I/O Diagnostic Util-

ity, and the Deko Manifest Utility. These two software utilities are provided within the Deko550
workstation system software and Deko1000 workstation system software as a means to quickly and
easily troubleshoot a workstation.

8

Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 1: Introduction To Deko1000 and Deko550

• Chapter 5: System Maintenance -- This Chapter details how to remove and replace various

Deko1000 and Deko550 workstation components, and the methods for system recovery.

• Appendix A: Pinnacle Systems Customer Support -- Information about ad ditional Deko resources,

a troubleshooting questionnaire, and regional worldwide e-mail and internet contact information is
included here.

• Appendix B: Using Shaped and Unshaped Keying -- An explanation about the methodology and

differences between shaped and unshaped keying when combining video an d key elements is given
here.

• Appendix C: Deko1000 and Deko550 Technical Specifications -- Gives the technical specifications

for the Deko1000 and Deko550. Specifications for the Deko1000 and Deko550 base configuration,
ClipDeko option, and DekoObjex option can be found here.

Deko1000 & Deko550 Technical Reference And Service Guide

9

Chapter 1: Introduction To Deko1000 and Deko550

10

Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 2: Deko1000 and Deko550 System Overview

Contents

This Chapter provides a basic overview of the Deko1000 and Deko550 system. The hardware
configuration and various channel configurations for a typical Deko1000 or Deko550 workstation
are discussed and also detailed via illustrations. The inputs and outputs on the front and back
panel of the Deko1000 and Deko550 workstation are also described.

This Chapter contains the following sections:

• Hardware Configuration

• Channel Configurations

• Deko1000 and Deko550 Workstation Front Panel

• Deko1000 and Deko550 Workstation Back Panel

Deko1000 & Deko550 Technical Reference And Service Guide

11

Chapter 2: Deko1000 and Deko550 System Overview

V

Hardware Configuration

Both the Deko1000 and Deko550 workstations are built with a high performance motherboard
configuration that is driven by powerful plug-in cards that manage the video and graphics data
that flows through the system.

The main Input/Output (I/O) module in the Deko550 system and Deko1000 system is Pinnacle’s
TARGA 3200 board. The TARGA 3200 board is an advanced real-time video and audio
processing engine that manages all of the I/O and graphics functions in a Deko1000 or Deko550.
Up to two TARGA 3200 cards are installed on a Deko1000 or Deko550 system.

Channel Configurations

As with other Deko products, the Deko1000 and Deko550 can be configured to be in a Single
Channel or Program-Preview configuration. Each Deko1000 and Deko550 workstation will be in
one of these configurations, depending on how the workstation was ordered. Each one of these
configuration types is described below.

Single Channel Mode

In single channel mode, a single TARGA 3200 board is installed in a Deko1000 or Deko550
workstation. All I/O, clip processing, effects output, and keying performed by the Inflexion
software is processed on a single TARGA 3200 board. An illustration that is representative of the
signal flow for single channel mode processing is shown in Figure 2-1.

Program A

ideo

Input

Key
Input

Clip

CODEC

DekoObjex
Processing

Buffer

Keyer

Targa 3200

Board

Internal

Clip Storage

3D Graphics

Engine

Output

Video

Output

Key

Output

Note: The Clip or DekoObjex options may or may not be installed on your system (depending on how the system
was ordered.) The DekoObjex option is not available on the Deko550 system.

12

Figure 2-1: Single channel mode processing

Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 2: Deko1000 and Deko550 System Overview

Program-Preview Mode

In Program-Preview mode, two TARGA 3200 boards are installed in a Deko1000 or Deko550
workstation. The first channel (i.e., TARGA board) operates exactly as in single channel mode.
All I/O, clip processing, effects output, and keying performed by the Inflexion software is
processed by the first T ARGA 3200 board. The frame buf fer of the second TARGA 3200 board is
used to output the Program-Preview. This output is the static graphic that is displayed on the
Preview window within the Deko1000 or Deko550 software program.

Important: No effects or clips can be output from the second TARGA 3200 board as Program-Preview.

An illustration that is representative of the signal flow for Program-Preview mode processing is
shown in Figure 2-2.

Program A

Video

Output

Key

Output

Clip

CODEC

DekoObjex
Processing

Keyer

Output

Video
Input

Key
Input

Buffer

Targa 3200

Board #1

Internal

Clip Storage

3D Graphiics

Engine

Preview

Targa 3200

Board #2

Frame

Buffer

Output

(Optonal)

Video

Output

Key

Output

Figure 2-2: Program-Preview mode processing

Note: The Clip or DekoObjex options may or may not be installed on your system (depending on how the system
was ordered.) The DekoObjex option is not available on the Deko550 system.

Deko1000 & Deko550 Technical Reference And Service Guide

13

Chapter 2: Deko1000 and Deko550 System Overview

Workstation Front Panel

Figure 2-3 shows the front of the Deko1000 or Deko550 workstation with the front cover
removed.

DVD CD-ROM

SYSTEMSYSTEM

Floppy Drive

MEDIAMEDIA

USB

Power
On/Off

LED LED

Not Used

USB

Figure 2-3: Front Panel of Deko1000 and Deko550 workstation (front panel cover removed)

The Deko1000 and Deko550 workstations contain a floppy disk drive and a DVD/CD-ROM
drive. The right front panel has openings for inserting floppy disks and DVDs or CDs. To power
on either machine, first turn on the Power Supply switches on the back of a unit, then press the
Power On/Off button on the left side of the front panel. To power off either machine, first close all
applications and shut down the Windows operating system. Then turn off the Power Supply
switches on the back of the machine. When a machine is powered On, the power light stays lit. A
green light flashes whenever the hard drive accesses data.

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Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 2: Deko1000 and Deko550 System Overview

Workst ation Back Panel

Figure 2-4 shows the back of the Deko1000 or Deko550 workstation.

REDUNDANT POWER SUPPLIES

MOUSE

KEYBRD

SVGA

USB

RS422A RS422A

MANUAL
BYPASS

PARALLEL

SERIAL

UNUSED

NETWORK

USB

REFERENCE

ALARM
SILENCE

VIDEO

IN

VIDEO

OUT

KEY

IN

KEY

OUT

Figure 2-4: Back Panel of Deko1000 and Deko550 workstation

The Deko1000 and Deko550 workstation back panel (Figure 2-4) has a power supply on the left,
and AGP and PCI card ventilation covers on the right. BNC connector plates for each TARGA
3200 board in the workstation also double as ventilation covers. The cables from the TARGA
3200 cards are fastened to the inside BNCs of the connector plates, which is labeled on the
corresponding BNCs on the outside the connection plates for each connection.

Each Deko1000 and Deko550 workstation includes a pair of redundant hot-swappable Power
Supplies. In the event that one of the Power Supplies fails, the other will automatically take over
to assure continued operation of the workstation. A replacement Power Supply can be installed
without disrupting operation.

Important: Pinnacle Systems highly recommends that you purchase at least one spare Power Supply to
use in the event of a Power Supply failure. Contact Pinnacle Systems Customer Support (refer to
Appendix A) for ordering information.

Turn on the Power Supply switches before pressing the Power On/Off switch on the front panel.
When the power supplies are running, the Power LED on each power supply is green. When a
power supply is turned off or is not operational, the LED for that power supply is not lit. If a
power supply is not operational and the Power On/Off switch on the front panel is turned On, an
alarm will sound for the workstation. The workstation alarm can be turned off by pressing the
Alarm Silence button. Instructions for replacing a power supply can be found in Chapter 5:
System Maintenance.

The upper-middle part of the back panel contains the SVGA interface and the Genlock Reference
Input, which is internally connected to the TARGA 3200 board(s).

The recessed lower-middle panel has connectors for a keyboard and mouse, four available USB
ports, one parallel port, one serial ports, and one LAN connector.

Important: A dongle which is necessary for the Deko1000 or Deko550 software program to run is
installed on the parallel port. Do not remove the dongle.

Deko1000 & Deko550 Technical Reference And Service Guide

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Chapter 2: Deko1000 and Deko550 System Overview

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Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 3: Installation And Setup

Contents

This Chapter describes how to set up a Deko1000 or Deko550 workstation after it has been
initially received. Information on installing the hard drives, attaching peripheral devices, testing
the workstation, Deko1000 and Deko550 hardware settings software setup, and GPI control and
network connections.

This Chapter contains the following sections:

• Unpacking

• Deko1000 and Deko550 Workstation Initial Setup

• Deko1000 and Deko550 Hardware Settings Window

• Deko1000 and Deko550 GPI Input and GPI Output Connections

• Network Configuration

Deko1000 & Deko550 Technical Reference And Service Guide

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Chapter 3: Installation And Setup

Unpacking

Please check to make sure that the following items have been included in the Deko1000 or
Deko550 packages that were shipped:

-- Software CDs and DVDs

• Deko1000 or Deko550 Software CD

• Deko1000/ Deko550 Drive Image DVD

• Deko Fonts CD

• Instant CD/DVD Software CD

• Windows 2000 CD

These CD's are critical for the proper support of a Deko1000 or Deko550 system. Please put
them in a safe location to insure timely support in the event that system maintenance is
necessary. Misplacing any of these CD's may result in a delay in servicing your Deko1000 or
Deko550 system.

-- Documents

• Deko User’s Guide

• Deko1000 or Deko550 Release Notes

• Deko1000 or Deko550 Quick Install Guide

• Product Registration Card

Please read the Release Notes for important information about your new Deko1000 or Deko550
System. Also, take the time to fill out the Product Registration Card and return it to Pinnacle
Systems. Your filling out and sending the registration card enables Pinnacle Systems to inform
you of any important updates for your Deko1000 or Deko550 system.

-- Hardware Components

• Main Deko1000 or Deko550 Chassis

• System Drive (packed in separate box)

• Media Drive (packed in separate box)

• Deko1000 or Deko550 Front Panel Cover

• Standard Mouse

• Standard Keyboard

• Two AC Power Cords (USA)

• Two AC Power Cords (International)

Note: Only two of the supplied power cords will be necessary for the Deko1000 or Deko550 workstation. The type
used is dependent on the type of power outlet used in the facility where the Deko1000 or Deko550 workstation will
be located.

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Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 3: Installation And Setup

Deko1000 and Deko550 Workstation Initial Setup

Before installing the Deko1000 or Deko550 in your rack, the system should be put together,
powered up, and tested via a diagnostic test that comes pre-installed on the system. The steps for
initially setting up the workstation, powering it up, and testing it are as follows:

1. Visually inspect the hardware components listed in the “Unpacking” section on the pr e­vious page to make sure that none of them were damaged during shipment

If you received a hardware component that was damaged, contact Pinnacle Systems
Customer Support. Contact information can be found in Appendix A of this document.

2. Insert the System hard drive and Media hard drive into their respective drive bays on
the front panel of the Deko1000 or Deko550 workstation. Refer to Figure 3-1.

When placing a hard drive into its respective bay, align the drive so that it will properly slide
into the drive bay. Then push the drive so that it completely slides into the bay. This will
connect the drive to its connectors at the back of the bay. Use a screwdriver to completely
tighten the two thumbscrews. To insure that the connection stays intact, tighten the
thumbscrews as much as possible with the screwdriver.

DVD CD-ROM

Power
On/Off

LED LED

SYSTEMSYSTEM

MEDIAMEDIA

Not Used

Floppy Drive

USB

USB

Figure 3-1: Front Panel of Deko1000 or Deko550 Worksta tion (front panel cover removed)

3. Attach the mouse and keyboard to the back panel of the workstation.

The mouse and keyboard connections on the workstation are shown in Figure 3-2.

REDUNDANT POWER SUPPLIES

SVGA

RS422A RS422A

MANUAL
BYPASS

REFERENCE

VIDEO

IN

VIDEO

OUT

Figure 3-2: Back Panel of the Deko1000 or Deko550 Workstation

Deko1000 & Deko550 Technical Reference And Service Guide

MOUSE

KEYBRD

PARALLEL

USB

SERIAL

UNUSED

NETWORK

USB

ALARM
SILENCE

KEY

KEY

OUT

IN

19

Chapter 3: Installation And Setup

4. Attach the front panel cover (supplied) to the front of the Deko1000 or Deko550 work­station.

The panel cover is the large plastic front panel cover that has the word Deko in red lettering.

5. Connect a monitor (not supplied) to the Deko1000 or Deko550 workstation.

The monitor attaches to the SVGA connector on the back of the Deko1000 and Deko550
Workstation. Refer to Figure 3-2.

6. Connect both AC Power Cords (supplied) the Deko1000 or Deko550 workstation.

The AC power cords connect to both Power Supplies located at the back of the workstation.
Refer to Figure 3-2. Use the power cords appropriate for the electrical voltage range used by
the electrical outlet.

7. Turn on the monitor, and then power up the Deko1000 or Deko550 workstation.

The workstation is power up by first pushing the Power Supply switches where the AC
Power Cords are connected to “On.” Then push the On/Off button located on the front panel
of the workstation to power up the workstation. When the operating system boots up, the
Deko1000 or Deko550 background is displayed on the monitor.

8. Run the automatic mode of the Inflexion I/O Diagnostic Utility to insure that the
TARGA card(s) are functioning on the workstation.

For each TARGA card to be tested, the SDI channels for that card must be set to loop back.
This is done by taking two BNC cables (75 ohm) and connecting the Input/Output of each
channel as shown in Figure 3-3. The TARGA card BNC connectors are located on the back
panel of the workstation. The cable connection on the card for the test should be: Video Out
to Video In, and Key Out to Key In. Refer to Figure 3-3.

VIDEO IN

VIDEO OUT

KEY IN

KEY OUT

Figure 3-3: Loop Back Connections on each SDI channel

Navigate the following path to the Inflexion Diagnostic software program within Windows:

Start menu >> Programs >> Deko1000 or Deko550 >> Diagnostic Tools

Then click the program “Inflexion I-O Diagnostic” to open it. Refer to Figure 3-4.

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Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 3: Installation And Setup

Figure 3-4: Inflexion Diagnostic Utility

Use the pull-down selection box on the upper left-hand side of the Inflexion I/O Diagnostic
window to select the channel to be tested. If you are facing the back panel of the workstation
and looking at the BNCs, then TARGA Board 1 would be the row of BNC’s on the far left.
Then click the “Start Full Test” button on the Inflexion I/O Diagnostic window to run the
automatic mode of the test. If nothing fails on the test, the channel tested is fine.

Note: For three channel workstations only, board 1 will be the row of BNCís on the far left, board
3 will be the middle set, and board 2 will be the row on the far right.

A more detailed explanation of the Inflexion Diagnostic Utility program can be found in
“Chapter 4: Troubleshooting” of this manual.

9. If the workstation is to be rack mounted or moved to another location, disconnect all of
the components and rack mount the workstation chassis.

Each Deko1000 and Deko550 workstation chassis is designed so that industry standard rails
can be connected for rack mounting purposes. Each workstation will fit on 19-inch standard
instrument racks.

10. Make any other connections to the workstation that are necessary for the working

environment.

Other connections would include Genlock Reference, Video Input/Output BNCs, network
cable, etc.

Note: The Audio connections (Speakers, Mic) on the back of the Deko1000 and Deko550 chassis (refer to
Figure 3-2) are disabled at the factory and should not be used.

Repacking A Deko1000 Or Deko550 Workstation

When repacking your Deko1000 or Deko550 system for shipment, please be sure to first remove
the System and Media drives and properly pack them with the system. This will protect the drives
from damage during shipment.

Deko1000 & Deko550 Technical Reference And Service Guide

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Chapter 3: Installation And Setup

Deko1000 and Deko550 Hardware Settings Window

The Hardware Settings window in Deko1000 and Deko550 provides a list of parameters that can
be configured to customize the integration into your facility. To access the Hardware Settings
dialog box, run the Deko1000 or Deko550 software application and select Options >> Hardware
Settings within the Deko application. The window shown in Figure 3-5 will be displayed.

Figure 3-5: Deko1000 and Deko550 Hardware Settings Window

Which Channel -- The Deko1000 and Deko550 can be configured in either a Single Channel

or Program-Preview configuration. Depending on how your system is configured, you will
have the option of configuring each of these channels through the “Which Channel” drop
down menu.

Video Characteristics_Video Standard -- Deko1000 and Deko550 can be configured to run

in either NTSC or PAL video standards. Select the format from the “Video Standard” drop
down menu.

Video Characteristics_Aspect Ratio -- Deko1000 and Deko550 can be configured to run in

either 4x3 or 16:9 aspect ratios. This will control how the Deko application is laid out and how
graphics are created. Select the format from the “Aspect Ratio” drop down menu.

Video Characteristics_Output H T i ming -- The horizontal output timing of each Deko1000

and Deko550 channel can be adjusted in half pixel increments relative to the analog reference
input (House Reference). The range of available adjustment is between -300 µsec and 300
µsec.

Video Characteristics_Perserve Lines -- When using a live video input as a background on
your Deko1000 or Deko550 system, vertical interval data (such as Close Captioning and
VITC) can be preserved and passed through to the video output. To use this feature, select the
range of lines to preserve in the “Preserve Lines” drop down menu.

Important: Enable this option only when necessary, as using it will consume a portion of the total
pixel processing power of the system.

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Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 3: Installation And Setup

Audio Characteristics_Enabled Channels -- Deko1000 and Deko550 support up to 4

channels of embedded audio for each Video and Key. These audio channels can be used for
live pass-through, clip record, clip playback or sound effects insertion (refer to the Deko
User’s Guide for details on these features). The “Audio Characteristics” drop down menu
allows you to control which embedded audio channels are used.

Input A (SDI Video A in)_Video Is -- This parameter provides configuration control for the
V ideo input on each channel. When used with a corresponding live key input, “Video Is” sets
whether the video signal is “shaped” or “unshaped.” The terms “shaped” and “unshaped”
refer to how a separate key signal is used in conjunction with an associated video (or fill)
signal to represent a non-opaque shape. A video and key pair that has the key “pre-applied”
(or pre-multiplied) to the video signal is considered shaped. A video and key pair that does not
have the key “pre-applied” (or pre-multiplied) to the video signal is considered unshaped.

Note: Refer to “Appendix B: Using Shaped and Unshaped Keying” for detailed information on shaped and
unshaped keying.

Input A (SDI Video A in)_Embedded Audio -- This parameter provides configuration

control for the Video input on each channel. The Embedded Audio parameter controls
whether or not embedded audio is to be used on the V ideo input channel. If “Yes” is selected,
the audio channels selected in the “Audio Characteristics” menu will be used.

Input B (SDI Key A in)_Use This Input? -- This parameter provides configuration control
for the Key input on each channel. The Key input on each channel must be disabled if it is not
used or if there is no valid signal attached to the physical connector.

Note: Improper operation will result if this parameter is enabled without a valid input attached.

Input B (SDI Key A in)_Use This Input As -- This parameter provides configuration control

for the Key input on each channel. When used with the DekoObjex feature, the Key input can
be used as a second Video input for each channel.

Input B (SDI Key A in)_Embedded Audio -- This parameter provides configuration control

for the Key input on each channel. The Embedded Audio parameter controls whether or not
embedded audio is to be used on the Key (or second) input channel. If “Yes” is selected, the
audio channels selected in the “Audio Characteristics” menu will be used.

The Deko application must be closed and reopened for most of the parameters changes to take
effect. Controls marked with a * will take affect automatically without requiring a restart. The
status windows on the right hand side of the window will provide an overview of any changes that
were made.

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Chapter 3: Installation And Setup

Deko1000 and Deko550 GPI Input And Output Connections

GPI’s (General Purpose Interface) can be used to interface Deko1000 and Deko550 with
peripheral devices that are capable of sending and receiving GPI pulses. A GPI Input can be
selected from the Deko Sequencer to trigger through a graphics sequence manually . A GPI Output
can be set from a Deko macro command to trigger an external device. For details on how to use
GPIs within the Deko application, refer to the “Deko User’s Guide” provided with your system.

The RS-232 port on the back of your Deko1000 or Deko550 system can be repurposed to provide
a single GPI input and output. The diagram in Figure 3-6 below shows the pin connections on the
RS-232 port that are used as GPI’s.

Figure 3-6: Deko1000 and Deko550 RS-232 Port Pinout

GPI Input

Pins 1 and 4 of the RS-232 connector can be used to detect a GPI from a standard contact closure
(such as a GPI output from a switcher). Alternatively , a short pulse (minimum 10 milliseconds) on
pin 1 will also trigger the GPI input on the Deko application.

GPI Output

Pin 7 on the RS-232 connector will pulse high (for approximately 100 milliseconds) when a GPI
output command is issued from the Deko application. This can be used to trigger an external
device that is expecting a pulse to trigger an event from the Deko.

For an external device that will not trigger from a short pulse, but requires a contact closure, the
custom circuit illustrated in Figure 3-7 can be used. This circuit will convert the pulse on Pin 7
into a contact closure to properly trigger devices that expect a somewhat more traditional GPI
(e.g., Pinnacle’s Thunder Clip Server).

Note: If you require more RS-232 ports than are available on your Deko chassis, an external USB to
RS-232 converter can be used. Refer to the “Using External Peripheral Devices with Pinnacle’s Deko
Products” Application Note for details on specific models. This and other Application Notes and White
Papers can be found on Pinnacle’s website at www.pinnaclesys.com

24

Figure 3-7: Custom Circuit for GPI Output

Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 3: Installation And Setup

Network Configuration

Contact the IT System Administrator at the facility where the Deko1000 or Deko550 workstation
is to be installed to obtain detailed information about how to configure your system for the
Network.

The following guidelines are outlined for the IT department to use to protect your Deko1000 or
Deko550 system from virus infection. While it is understood that all of these guidelines may not
be practical, following them will provide the best level of protection against system infection.

1. NEVER share a folder or drive to “Everyone” with full-access.

2. ALWAYS assign a local Administrator password on every machine. Not assigning a local
Administrator password can introduce a serious security risk.

3. Do not store files with a .exe extension in directories with write permissions.

4. If possible, keep all Pinnacle Live Production equipment on a separate network that is iso­lated from other machines in the facility.

5. Disallow Internet access on any Pinnacle Live Production machines that do not require it.

6. Do not install anti-virus software on any of the Pinnacle supplied hardware components that
are used on-air.

7. Install and run anti-virus software on all PC components that are not used for on-air play out.
This includes Pinnacle products such as DekoCast Authoring Station, PostDeko, DekoMOS
Clients, Lightning Browse, and Thunder Browse.

Note: Please refer to the “Virus Protection Recommendations for Pinnacle Systems Live Production
Products” white paper for additional guidelines on how to protect your Deko system from virus infection.
This and other White Paper and Application Notes can be found on Pinnacle’s website at
www.pinnaclesys.com

Deko1000 & Deko550 Technical Reference And Service Guide

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Chapter 3: Installation And Setup

26

Deko1000 & Deko550 Technical Reference And Service Guide

Chapter 4: Troubleshooting

Contents

This Chapter describes how to use software utilities provided with each Deko1000 and Deko550
Workstation system software as a means to quickly and easily troubleshoot the workstation.
Troubleshooting tips are also provided. Performing these procedures will help streamline the
process of getting your Deko1000 or Deko550 Workstation up and running again.

This Chapter contains the following sections:

• Inflexion I/O Diagnostic Utility

• Deko Manifest Utility

Deko1000 & Deko550 Technical Reference And Service Guide

27

Chapter 4: Troubleshooting

Inflexion I/O Diagnostic Utility

The Inflexion Input/Output (I/O) Diagnostic software test utility provides a range of tests if you,
or Pinnacle Systems Customer Support, suspect that there is a problem with the TARGA 3200
card(s) in a Deko1000 or Deko550 Workstation. The procedures described for performing the
Inflexion I/O Diagnostic should be perform before contacting Customer Support. If a TARGA
card is the problem, downtime is kept to a minimum since the problem is quickly identified.

Problems that may lead one to run the Inflexion I/O Diagnostic Utility are as follows:

• No picture being output from the workstation

• Video looks bad or rolls continuously (no genlock)

• Effects of clips stutter

• Video capture and playback not working

• Audio is scrambled

Modes Of Operation

The Inflexion I/O Diagnostic test can be used in two different modes: automatic or manual. The
automatic testing runs a list of tests until either an error is detected, or until all the tests are
successfully completed. In most instances, the automatic test mode is used. Manual testing
allows you to select a test individually from the list of tests and run it. You can run each test
individually by manual selection if directed to do so by Pinnacle Systems Customer Support.

Setup Before Testing

The setup procedures given below for automatic and manual test modes should be perform before
running the Inflexion I/O Diagnostic test.

Setup for automatic test mode:

For each TARGA card to be tested, the SDI channels must be set for loop back. This is done by
taking two BNC cables (75 ohm) and connecting a TARGA card that is to be tested to itself. The
cable connection on the card should be: Video Out to Video In, and Key Out to Key In. Refer to
Figure 4-1.

VIDEO IN

VIDEO OUT

KEY IN

KEY OUT

Figure 4-1: Loop Back Connections on a TARGA Card

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Chapter 4: Troubleshooting

Setup for manual test mode:

If the NTSC Genlock or PAL Genlock test is to be done, then an input black burst signal must be
connected to the REF input connector on the back of the Deko1000 or Deko550 chassis. An input
NTSC signal source must be used for the NTSC Genlock test. An input PAL signal source must
be used for the PAL Genlock test.

If manual testing of the SDI channels is to be done, the SDI channel to be tested must be set for
loop back. Refer to “Setup for automatic test mode” above and Figure 4-1. Channel 1 is Video
Out (Out A) to Video In (In A). Channel 2 is Key Out (Out B) to Key In (In B).

Automatic Test Procedure

The following steps should be performed for automatic testing of TARGA card(s) within a
Deko1000 or Deko550 Workstation by way of the Inflexion I/O Diagnostic Utility test:

1. Turn on the Deko1000 or Deko550 Workstation.

Only the Windows OS should be running. If any other programs are running on the
workstation, then you should exit out of those programs.

Important: If your workstation is corrupted to the point where it will not boot up when turned on,
contact Pinnacle Systems Technical Support. Contact information can be found in Appendix A.

2. Start the Inflexion I/O Diagnostic software program.

Navigate the following path to the Inflexion Diagnostic software program:

Start >> Programs >> Deko1000 or Deko550 >> Diagnostic Tools

Then click the program “Inflexion I-O Diagnostic” to open it. A Window similar to that
shown in Figure 4-2 should be displayed.

Figure 4-2: Initial start up screen of Inflexion I/O Diagnostic Test

Important: If the dialog shown in Figure 4-3 is displayed, then either the Deko program is also
running, or some other program is running that interferes with the Inflexion I/O Diagnostic.

Deko1000 & Deko550 Technical Reference And Service Guide

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Chapter 4: Troubleshooting

Figure 4-3: TARGA kernel driver interference dialog

Quit all other programs and restart the workstation. Repeat Step 2 so that only the Inflexion I/O
Diagnostic program is running.

3. Select the channel that is to be tested.

Some workstations have more than one channel. There is a pull-down selection box on the
upper left-hand side of the Inflexion I/O Diagnostic window. The default selection in the
pull down is Board 1 (i.e., first channel). Refer to Figure 4-2. If more than one channel is in
the workstation, click and hold the pull down and then select the board (i.e., channel) that is
to be tested. The selection and identification of a board is as follows:

For workstations configured with 1 or 2 channels

• Board 1 -- This would be the first (or only) TARGA. This TARGA card is essentially the first
channel. If you are facing the back panel of the workstation and looking into the TARGA card
bay area, then Board 1 would be the TARGA card on the far left. If the workstation top is lifted
off, a TARGA card would be seated right next to the Serial 422 card. (Refer to Figure 5-1 within
the “Replacing Workstation Components” section of Chapter 5 for TARGA card locations.)

• Board 2 -- This would be the second TARGA card in workstations with more than one TARGA
card installed. This TARGA card is essentially the second channel. If you are facing the back
panel of the workstation and looking into the TARGA card bay area, then Board 2 would be the
second T ARGA card from the left. (Refer to Figu re 5-1 within the “Replacing Workstation Com­ponents” section of Chapter 5 for TARGA card locations.)

• Board 3 -- This pull down selection is not used because workstations configured for two chan­nels will have a maximum of 2 TARGA cards installed.

• Board 4 -- This pull-down selection is not used because workstations configured for two chan­nels will have a maximum of 2 TARGA cards installed.

Important: Loop back must be set up on the TARGA card channel to be tested. Refer to the “Setup
Before Testing” section above for automatic testing procedures.

4. Click the “Start Full Test” button on the Inflexion I/O Diagnostic window.

Brief descriptions of the tests are as follows:

• 3210 Components Test -- This test checks that the various components on the TARGA card are
functioning in a normal manner.

Note: Depending on the model of the TARGA card in your system, the “3210” indication may appear as a
different number.

• Memory Tests -- This test performs extensive memory testing on the TARGA card.

• Hub Clock Rate -- This is a test to check that the TARGA’s “clock” locks to the oscillator.

• SDI Channel Tests -- This test loops a signal out of the SDI portion of a channel and checks that
the signal comes back into the card exactly the same.

• Codec Tests -- This test checks the encoding and decoding ability of a Codec by putting a fixed
image through the Codec.

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Deko1000 & Deko550 Technical Reference And Service Guide