Pinnacle Systems AirSpeed 5000 Setup Guide

Avid® AirSpeed® 5000
Setup Guide
Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
AirSpeed 5000 or portions thereof are protected by one or more of the following United States patents: 6,763,523; 6,766,357; 7,403,561; 7,433,519. Other patents are pending.
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Copyright 1995, Trinity College Computing Center. Written by David Chappell.
formation it contains. However, this document may contain
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Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
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003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MicroTrack, MIDI I/O, Midiman, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 interFX, NSDOS, NSWIN, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium, Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync,
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Footage
Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Ice Island — Courtesy of Kurtis Productions, Ltd. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.
News material provided by WFTV Television Inc.
Avid AirSpeed 5000 Setup Guide • 9320-65101-00 Rev A • March 2012 (3/29/12)
This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
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Contents

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 1 Avid AirSpeed 5000 Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpacking and Inspecting Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpack and Inspect Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpacking Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Verifying Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Inspecting Components for Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avid AirSpeed 5000 Server Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Avid AirSpeed 5000 Server - Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Front Panel and LED Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Avid AirSpeed 5000 Server - Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
VGA Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PCI-E Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Multi I/O Expansion Panel - Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 Installing the AirSpeed 5000 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing Avid AirSpeed 5000 Hardware in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Positioning the Avid AirSpeed 5000 Server in the Rack . . . . . . . . . . . . . . . . . . . . . 27
Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Attaching Inner Slide Rails to the Avid AirSpeed 5000 . . . . . . . . . . . . . . . . . . . . . . 28
Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Securing the Avid AirSpeed 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
(Option) Installing the Multi I/O Expansion Panel in a Rack. . . . . . . . . . . . . . . . . . . 34
Installing the Avid AirSpeed 5000 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cabling Up the AirSpeed 5000 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
AirSpeed 5000 Server Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Multi I/O Expansion Panel Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting to the Multi I/O Expansion Ports on the Server . . . . . . . . . . . . . . . . . . . 40
Connecting SDI Video Inputs and Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Connecting SDI Video Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting SDI Video Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting Auxiliary Monitor Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting Video Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting LTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Converting BNC Connectors to XLR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Connecting Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Connecting Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting a GPIO Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connecting a Keyboard, Monitor, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Turning On the Avid AirSpeed 5000 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Performing System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Diagnostic Window Explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Reviewing Hardware Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Starting the Hardware Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Playing a Video Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Capturing from an External Video Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Testing Audio Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Capturing from the Play Frame Video (Loopback Mode) . . . . . . . . . . . . . . . . . . . . . 59
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Diagnostic Test Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 3 Configuring the AirSpeed 5000 for Your Network . . . . . . . . . . . . . . . . . . . . 61
AirSpeed 5000 Network Configuration Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Specifying a Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Activating Your Windows 7 Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
(Optional) Creating a Windows User Account on the AirSpeed 5000 . . . . . . . . . . . 65
(Optional) Adding a User as Administrator to the SQL Database . . . . . . . . . . . . . . 67
Chapter 4 Installing Your Shared Storage and Device Service . . . . . . . . . . . . . . . . . . 69
Determining Your AirSpeed 5000 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Shared Storage and Device Service Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring Your Shared Storage (Interplay Production and Team Modes Only) . . 70
(Option) Installing the AirSpeed Multi Stream Device Service . . . . . . . . . . . . . . . . . 71
Chapter 5 Maintaining and Troubleshooting Your AirSpeed 5000. . . . . . . . . . . . . . . . 72
Preventative Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Setting Up Remote Access to the AirSpeed 5000 Server . . . . . . . . . . . . . . . . . . . . 73
Re-imaging Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Checklist for Re-imaging Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Loading the Windows 7 Pro Embedded Restore Image . . . . . . . . . . . . . . . . . . 75
Installing AirSpeed 5000 Server Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring the AirSpeed 5000 for Record and Playback . . . . . . . . . . . . . . . . . . . . 81
Monitor Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Accessing the Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Chapter A Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Power Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Acoustic Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Video Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Video Compression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Audio Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Control and Synchronization Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Aspect Ratio Conversion (ARC) - Up/Down/Cross Conversion . . . . . . . . . . . . . . . . . . . 88
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
File Ingest/Exchange. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
8
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Connection Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Connector Pinouts and Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
RS-422 Serial Control Mechanism Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
RS-422 Serial Remote DB9 Connector Specifications. . . . . . . . . . . . . . . . . . . . . . . 91
Supported Optional VDCP Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Ethernet Connector Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Multi I/O Expansion Port Cable Connection Specifications . . . . . . . . . . . . . . . . . . . 94
Auxiliary (1.0/2.3) to BNC Adapter Cable Connection Specifications . . . . . . . . . . . 96
LTC Timecode Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
USB 2 Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix B Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . . . . 104
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
9

Using This Guide

Congratulations on your purchase of an Avid ingest and playout server. You can use your AirSpeed 5000 to capture incoming media directly into Avid shared storage or play out media to air. Media can be captured directly into Avid Unity workspaces unattended, freeing the Avid editing system for editing. Use the Avid editing system to edit the captured media into sequences and send the sequence back to the AirSpeed 5000 for playout.
This guide contains all the installation, configuration, and setup instructions you need to install and setup the Avid product.
®
Unless noted otherwise, the material in this document applies to the Windows systems.The majority of screen shots in this document were captured on a Windows 7 system.
The documentation describes the features and hardware of all models. Therefore, your system
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might not contain certain features and hardware that are covered in the documentation.
7 operating

Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
Symbols and Conventions
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c
w
> This symbol indicates menu commands (and subcommands) in the
(Windows), (Windows only), (Macintosh), or (Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.
items and keyboard sequences.
Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

If You Need Help

If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was published.
mouse action. For example, Command+Option+C or Ctrl+drag.
11
New information would be found in the ReadMe file as a PDF document and available online.
You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To
view the online versions, visit the Knowledge Base at www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.
Avid Training Services
For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).
12

1 Avid AirSpeed 5000 Server Overview

The chapter describes features and hardware of the Avid AirSpeed 5000 server.
Depending on your configuration, your Avid AirSpeed 5000 system might not contain certain features and hardware that are covered in the document. For more information on the hardware, see “Avid AirSpeed 5000 Server Hardware” on page 16.

Unpacking and Inspecting Your System

This topic provides information on how to unpack your system and inspect it to verify that you have received the appropriate components for your order, and that the components are not damaged in any way.

Unpack and Inspect Checklist

The following table provides a checklist of tasks that must be performed when unpacking and inspecting your AirSpeed 5000 system.
Unpack your system, as described in “Unpacking Your System” on page 14.
Verify that you have all of the correct boxes and components, as described in “Verifying
Components” on page 14.
Verify that the components are not damaged, as described in “Inspecting Components for
Damage” on page 15.

Unpacking Your System

Before you unpack your system, make sure the location is free of clutter and dust. Also, make sure you have clean power and a VGA monitor nearby.
To unpack your system:
1. Open the box.
2. Unpack your system.
Avid recommends that you keep all packaging materials for at least 90 days. If you need to return a system to Avid Technology, Inc., the system must be repackaged in its original packaging material to ensure that there is no damage to the system during shipment.
3. Remove all of the boxes, and lay them out so you can verify that you have received all of the components that should have been shipped.
4. Once all of the boxes and components have been unpacked, visually inspect the chassis to make sure that it is free of all scratches and dents, that there are straight connectors on the back, and that the power-supply securing screws are not bent.
5. The next step is to verify that you have received all of the items particular to your order. For more information, see “Verifying Components” on page 14.
Unpacking and Inspecting Your System

Verifying Components

Once you have unpacked everything, verify that you have the following components:
AirSpeed 5000 Component List
Part Name Part Number
Based on your order, you will have one of these servers:
- AirSpeed 5000 Server, Base 9935-65161-00
- AirSpeed 5000 Server, MPEG-2 HD 9935-65162-00
- AirSpeed 5000 Server, AVC-Intra 9935-65163-00
Media drives (10 per system) 7020-30300-00
Multi I/O Expansion Panel (1) 7020-30353-00
Serial Breakout (DB9) cable (1) 7070-30394-00
Reference and LTC Breakout cable (1) 7070-30344-00
Multi I/O Expansion (DVI) cable (1) 7070-30406-00
14
Unpacking and Inspecting Your System
AirSpeed 5000 Component List
Part Name Part Number
Multi I/O Expansion (SCSI) cable (1) 7070-30405-00
Auxiliary 1.0/2.3 to BNC adapters (4) 7070-30387-00
Power cables (2) 7070-30390-00
AirSpeed 5000 Recovery Module 7020-30385-02
Rack mount kit (rails, clips, and screws) 7010-30215-02
Service ID card 0130-07250-01
Customer Letter 9390-65086-00
Health and Safety Guide 0150-30116-01
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If you are missing any of these components, contact Avid Customer Support before proceeding.
ReadMe files are not in the box. They can be found online. You should always check online for
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the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, visit the Knowledge Base at www.avid.com/readme.

Inspecting Components for Damage

Once you have verified that all of your components have been shipped, you must verify that they are not damaged.
To inspect components for damage:
1. Visually inspect all of the hardware components listed in the previous section to make sure that none of them were damaged during shipment.
2. If you received a hardware component that was damaged, contact Avid Customer Support.
15

Avid AirSpeed 5000 Server Hardware

1
2
AIRSPEED 5000
Avid AirSpeed 5000 Server Hardware
The Avid AirSpeed 5000 ships with four on-board 1-Gb Ethernet ports. The Avid AirSpeed 5000 has two auto-sensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz. For detailed specifications, see “Power Specifications” on page 85.
The Avid AirSpeed 5000 server uses the Windows 7 Professional Service Pack 1 for Embedded Systems operating system. The AirSpeed 5000 client operating systems that are supported in your software release are listed in the latest AirSpeed 5000 ReadMe.
The Windows Product Key Certificate of Authenticity is located to the top-right-front corner of
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the Avid AirSpeed 5000 server. Be sure to write down this number, and use it to activate your Window 7 Operating System.
Each AirSpeed 5000 server contains the following:
Ten (10) data drives for storing data. The size of the data drives is shown on the front of each drive.
Two (2) system drives. The Avid AirSpeed 5000 uses two externally accessible, mirrored system drives for the operating system and application software.
®
Two (2) Video I/O cards for capturing and playing video.
One (1) Multi I/O Expansion card for providing video reference, GPIO, LTC, serial connectivity. This is for connecting to the Multi I/O Expansion Panel (included) when requiring these signal capabilities.

Avid AirSpeed 5000 Server - Front Panel

The front of the Avid AirSpeed 5000 server provides access to 10 data drives, activity LEDs, an error LED, and the Power and Reset buttons.
Each drive can be locked and unlocked with the use of a key that is provided with your system.
Front of the Server
16
Avid AirSpeed 5000 Server Hardware
Fault LED (red)
Power/Activity LED (blue)
Drive lock
Drive carrier latch
Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the data drive LED indicators are in the following table.
Data Drives
Data Drive LED Functions
Drive State Blue LED Red LED Comments
On-line Inactive On solid Off Healthy online drive, no disk I/O
On-line Active Activity Off Healthy online drive, with disk I/O
Online Disk in a Failed Set On solid/Activity Double flashing Nothing needs to be done to these online
drives, but failed drive should be replaced
Data Rebuilding Activity Double flashing Automatically occurs on drive failure
Initializing Activity Fast flashing Happens on initial array creation
Failed Data Disk On solid On solid Should replace disk
Unused Disk On solid Off
17
System Front Panel and LED Control Panel
1
2
1
2
B
C
A
D
F
E
AIRSPEED 5000
The system has two buttons (Power and reset), and 5 LEDs located on the left rack ear next to the front panel. The following figure shows the front view and LED control panel.
System Front View and LED Control Panel
The following table describes the control panel shown in the previous figure.
Avid AirSpeed 5000 Server Hardware
System Control Panel
Letter Description Description
A Power button Press to power on the server. Power button
illuminates green when the power is on.
B Power LED Illuminates green when the system is powered
on.
C System Drive activity LED Indicates drive activity from the onboard
SATA controller and blinks when either of the system drives is being accessed.
D Two green network activity LEDs Illuminates green when a good network
connection is established and blinks when there is network activity on the six built-in
18
1-GB network ports. The number beside the LED corresponds with the number beside the network port on the rear of the server.
System Control Panel
Letter Description Description
E System Reset button Performs a soft reset when pressed. Do not
F Red System error LED Illuminates red when an error is detected with
Drive Array and Slot Locations
The media drives have been pre-RAIDed at the factory to save time installing and configuring your system. We strongly recommend installing the media drives in the same chassis with which they were packaged. Failure to do so might require recreating the media drive RAID set which can take over 24 hours.
Avid AirSpeed 5000 Server Hardware
use this button unless the system has had a fatal error and you need to restart. A soft reset restarts the system; it clears all active program memory (you lose unsaved work) and shuts down all active programs.
the system (fan, power supply, temperature, voltage).
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c
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For data integrity, RAID 50 configuration consisting of 2 sets of 5 drives each are created in the Avid AirSpeed 5000 server.
The LSI MegaRAID Storage Manager is a RAID utility included with the Avid AirSpeed 5000 (Start > Programs > MegaRAID Storage Manager) and should be used only when instructed to by Avid Customer Support. For more information, see the AirSpeed 5000 Administrator’s Guide.
The following drive configuration is created when the RAID groups are initially configured.
Initial Server Setup — Data Drive Slot Locations and RAID Groups
Empty 4 – RAID Group 1 7 – RAID Group 2 Empty
2 – RAID Group 1 5 – RAID Group 1 8 – RAID Group 2 11 – RAID Group 2
3 – RAID Group 1 6 – RAID Group 1 9 – RAID Group 2 12 – RAID Group 2
The two RAID groups are configured as follows:
The first RAID drive group consists of drives 2- 6
The second RAID drive group consists of drives 7, 8, 9, 11, 12
Slots 1 and 10 are empty.
19

Avid AirSpeed 5000 Server - Rear Panel

System drives
LSI Mega RAID Controller
Video I/O Cards
Multi I/O Expansion Card
Serial port (not used)
Intel Pro 1000 1Gb Ethernet ports
USB ports
Video port
Power Connectors
LAN1
LAN2
LAN3
LAN4
Intel 82574L Gigabit Network Connection
The rear panel Avid AirSpeed 5000 server provides access to the power supplies, system drives, video port, 1 gigabit (Gb) Ethernet ports, serial port (not used), and four USB connectors for the keyboard, mouse, and so on.
The following illustration shows the shipping configuration of the AirSpeed 5000.
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Avid AirSpeed 5000 Server - Rear Panel
Avid AirSpeed 5000 Server Hardware
Each of these components is described in the topics below.
20
System Drives
System drives
LAN1
LAN2
LAN3
LAN4
Port 0
Port 1
Power Supply 2
LAN1
LAN2
LAN3
LAN4
Power Supply 1
There are two system drives accessible from the rear of the Avid AirSpeed 5000 server. The top drive is Port 0, and the bottom drive is Port 1. These two drives are mirrored, and if a failure occurs on either one of the system drives, you can pull the failed drive out of the server, and install a replacement drive without turning off the Avid AirSpeed 5000 server.
As soon as a replacement system drive is installed, the working system drive creates a mirror of the original drive on the new drive. All Avid AirSpeed operations continue to run uninterrupted.
The drive carriers for the system drives are locked to prevent them from opening during
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shipment. The plastic drive carrier key is mounted on the rear of the server beside the system drives.
Avid AirSpeed 5000 Server Hardware
Power Supplies
There are two power supplies accessible from the rear of the Avid AirSpeed 5000 server.
If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the server, and install a replacement power supply without turning off the Avid AirSpeed 5000 server.
All Avid AirSpeed 5000 operations continue to run uninterrupted.
From the rear of the chassis, the power supply on the left is Power Supply 2, and the power
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supply on the right is Power Supply 1.
21
Ethernet Ports
Intel Pro 1000 1Gb Ethernet ports (Used to connect to Shared Storage (ISIS))
LAN1
LAN2
LAN3
LAN4
Intel 82574L Gigabit Network Connection
USB ports (2)
LAN1
LAN2
LAN3
LAN4
USB ports (2)
The AirSpeed 5000 Server comes equipped with four Ethernet connectors. Although all four are functional, we currently support the use of only two of these connectors (GigE Ports labelled LAN3 and LAN4) in a redundant configuration for Shared storage (ISIS).
The other ports can be used for other Ethernet uses.
Avid AirSpeed 5000 Server Hardware
USB Ports
There are four USB ports located on the rear of the Avid AirSpeed 5000 server.
22
VGA Port
Video (VGA) port
LAN1
LAN2
LAN3
LAN4
Video I/O 1
Multi I/O Expansion Card 3
Video I/O 2
LSI Mega RAID Controller 4
There is one VGA port located on the rear of the Avid AirSpeed 5000 server.
PCI-E Card Slots
There are four PCI-E card slots accessible from the rear of the Avid AirSpeed 5000 server.
The following illustration shows the boards that are supported in the Avid AirSpeed 5000 server.
Avid AirSpeed 5000 Server Hardware
The following table lists the boards that are available in the AirSpeed 5000 server.
PCI Slot Interface Description
1 Video I/O Card 1 The top Video I/O card in Slot 1 is identified as Video
I/O Card 1 and is used for connecting video. It contains two Video Inputs, two Video outputs and two Auxiliary outputs.
2 Video I/O Card 2 The bottom Video I/O card in Slot 2 is identified as
Video I/O Card 2 and is used for connecting video. It contains two Video Inputs, two Video outputs and two Auxiliary outputs.
23
PCI Slot Interface Description
LTC Out Ports
RS-422 Ports
RS-422
GPIO
EXPANSION
AIRSPEED 5000
5 6
7
8
1
1
2
2
3
3
4
4
REF
LTC
OUT
IN
1 2
34
1 2 3
4
GPIO Port
Genlock (Reference)
Multi I/O Expansion Ports
LTC In Ports
These ports are not used
MULTI I/O
Avid AirSpeed 5000 Server Hardware
3 PCI-E x8 Multi I/O Expansion
Card
The Multi I/O Expansion card is used for handling multiple LTC, reference, and other capabilities. Or, for even more functionality (including additional LTC outputs, multiple LTC inputs, and GPIO), use the Multi I/O Expansion cables to connect to the Multi I/O Expansion Panel.
4 PCI-E Internal LSI
controller board
®
RAID
The LSI MegaRAID board is installed in the fourth PCI-E x8 connector. There is no external connection. The LSI board connects to an internal SAS Expander board using a SAS cable.

Multi I/O Expansion Panel - Rear View

The included Multi I/O Expansion Panel is required if you plan to use any of the following functionality:
•GPIO
•LTC Output
More than 1 LTC Input
Multi I/O Expansion Panel - Rear View
For information on connecting the Multi I/O Expansion Panel, see “Multi I/O Expansion Panel
Connection Information” on page 39.
24

2 Installing the AirSpeed 5000 System

This chapter describes how to install an AirSpeed 5000 server on your site.
Topics in this chapter include:
Installing Avid AirSpeed 5000 Hardware in a Rack
Installing the Avid AirSpeed 5000 Drives
Cabling Up the AirSpeed 5000 Server
Connecting a Keyboard, Monitor, and Mouse
Connecting the Power Cords
Turning On the Avid AirSpeed 5000 Server
Performing System Diagnostics

Installing Avid AirSpeed 5000 Hardware in a Rack

The Avid AirSpeed 5000 is designed for 19-inch (483-mm) racks and require two EIA rack units (2U), or 3.5 inches (89 mm) of rack space. The rail kit installs into rails that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.
c
If you plan on using the Multi I/O Expansion Panel (7020-30353-00) for multiple LTC Ins, multiple LTC Outs, and GPIO capabilities, make sure you have another one rack unit (1U), or
1.75 inches (44.5mm) of rack space available.
The Avid AirSpeed 5000 includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid AirSpeed 5000 server and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in place, slide the server with the inner rails attached into the outer rails. Secure the Avid AirSpeed 5000 server in the rack so it does not slide forward.
The Avid AirSpeed 5000 is designed to be installed horizontally in a rack. Installing the Avid AirSpeed 5000 on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.
Installing Avid AirSpeed 5000 Hardware in a Rack
w
To ensure the stability of the rack enclosure, start from the bottom when you install the rack components in the rack enclosure.

Rack-mount Requirements

Elevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
Avid AirSpeed 5000 airflow is from the front of the server to the rear. Make allowances for cooling air to be available to the front panel surface and no restrictions at the rear.
Mechanical Loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
Make sure your rack enclosure is stable enough to prevent tipping over when one or more Avid AirSpeed 5000 servers are extended on the sliding rails.
Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Grounding — Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, use of power strips).
Inside Enclosure Access — If you want to extend the enclosure, and remove the top cover, you must allow 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.
26
Installing Avid AirSpeed 5000 Hardware in a Rack
5/8 in
5/8 in
1/2 in
5/8 in
5/8 in
1/2 in
5/8 in
5/8 in
1/2 in
5/8 in
5/8 in
1/2 in
1U
2U1 3/4 in
1 3/4 in
Baseline position is between two 1/2 inch holes.
Rack mounting rail hole spacing
EIA rack unit
Rack mounting rail
Outer slide rail bracket assembly
Avid AirSpeed 5000 front panel mounting holes
Avid AirSpeed 5000 ServerAvid AirSpeed 5000 Server

Positioning the Avid AirSpeed 5000 Server in the Rack

The following information helps you decide where to install the Avid AirSpeed 5000 in the rack.
To position the Avid AirSpeed 5000 in the rack enclosure:
t Select a position in the rack where the Avid AirSpeed 5000 is at the proper baseline position.
Positioning the Avid AirSpeed 5000
27

Separating the Slide Rails

You need to separate the slide rails and attach the inner “movable” section to the File Gateway server and the outer “fixed” section to the rack rails.
To separate the slide rails:
1. Slide the slide rail completely open.
2. Press the spring clip on the inner slide rail as shown in the illustration.
The blowup of the spring clip shown in the illustration is on the bottom side of the slide rail.
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Separating the Slide Rails
Installing Avid AirSpeed 5000 Hardware in a Rack
3. Pull and separate the two halves.
4. Repeat these steps to separate the second slide rail.

Attaching Inner Slide Rails to the Avid AirSpeed 5000

Attach the inner slide rails that were separated from the outer slide rails to the Avid AirSpeed
5000.
To attach the inner slide rails:
1. Position the inner slide rail against the side of the server so that the screw holes are toward the rear of the server, and front of the slide rail fits over the tab at the front of the server.
2. Secure the inner slide rail to the server with two of the small screws.
You might find more screws in the rail kit than is needed, and described in this procedure.
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28
Installing Avid AirSpeed 5000 Hardware in a Rack
Attaching the Inner Slide Rails
3. Repeat this procedure to attach the other inner slide rail on the other side of the server.

Attaching the Outer Rails to a Square-Hole Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on
page 28), perform the following procedure. If your mounting rails have round holes, see “Attaching the Outer Rails to a Round-Hole Rack” on page 31.
To attach the outer slide rails to the rack with square holes:
1. Align the outer slide rail bracket assembly with the front rack-mounding holes.
You should have someone helping you hold the slide rails level while you are positioning them in
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the rack.
29
Installing Avid AirSpeed 5000 Hardware in a Rack
2. Slide the square tabs through the holes in the front, vertical rack-mounting rail.
Positioning the Outer Slide Rail with the Front Rack-Mounting Rail
3. Push the outer rail towards the outside of the rack, to secure the outer rail in place
Insert the Outer Slide Rail to the Front Rack-Mounting Rail
4. Adjust the outer slide rail bracket assembly to the rear mounting rail.
30
Installing Avid AirSpeed 5000 Hardware in a Rack
Round hole adapter
Outer slide rail bracket assembly
Bracket assembly tabs
5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Securing the Outer Slide Rail to the Rear Rack-Mounting Rail
6. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Attaching the Outer Rails to a Round-Hole Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on
page 28), perform the following procedure. If your mounting rails have round holes, you first
need to clip on the round hole adapter.
To attach the outer slide rails to the rack with round holes:
1. Locate the four round hole adapters (which ship in the accessory kit's plastic bag, not in the rack mount kit box) and position the adapter on the end of the outer slide rail bracket assembly as shown in the following illustration.
Attaching the Round Hole Adapter to the Bracket Assembly
31
Installing Avid AirSpeed 5000 Hardware in a Rack
2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration.
Positioning the Round Hole Adapter
3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail.
You should have someone helping you hold the slide rails level while you are positioning them in
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the rack.
Insert the Outer Slide Rail to the Front Rack-Mounting Rail
32
Installing Avid AirSpeed 5000 Hardware in a Rack
4. Insert the small (10-32) Phillips-head screws through the round-hole adapter and mounting rail, into the bracket. If the rack holes are different size, you need to supply your own screws
Securing the Outer Slide Rail to the Rack-Mounting Rail
5. Adjust the outer slide rail bracket assembly to the rear mounting rail.
6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Securing the Avid AirSpeed 5000 in a Rack

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You should have someone helping you lift the Avid AirSpeed 5000 while you are positioning it into the slide rails.
To secure the Avid AirSpeed 5000 Server to the rack enclosure:
1. Lift and position the Avid AirSpeed 5000 server so that the inner slide rails (secured to the Avid AirSpeed 5000 server) are align with the outer slide rails secured to the rack.
2. Push the front of the Avid AirSpeed 5000 flush against the front mounting rail. The holes in the Avid AirSpeed 5000 server front panel align with the holes in the front mounting rail.
33
Installing Avid AirSpeed 5000 Hardware in a Rack
Rack enclosure front mounting rail
1 of 4 screws
3. From the front of the rack enclosure, insert the large screws through the Avid AirSpeed 5000 and front mounting rail, and tighten.
You can use your own rack hardware if your rack has square holes or unique fasteners.
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Front Panel Screws

(Option) Installing the Multi I/O Expansion Panel in a Rack

This topic contains information on how to install the Multi I/O Expansion Panel in a rack. Depending on your signal needs for your site, you must decide whether to use the Multi I/O Expansion Panel.
The included Multi I/O Expansion Panel (7070-30353-00) is required if you plan to use any of the following functionality:
•GPIO
•LTC Output
More than 1 LTC Input
Make sure you have at least 1RU of rack space available prior to installing.
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To install the Multi I/O Expansion Panel to the rack enclosure:
1. Lift and position the Multi I/O Expansion Panel so that the rack-mount brackets on the Panel are aligned with the rear outer rack rails.
2. Position the front of the switch flush against the rear mounting rails so that the holes in the bracket align with the holes in the rear mounting rails.
34

Installing the Avid AirSpeed 5000 Drives

RS-422
12
3
4
LTC
OUT
IN
12
34
1 2 3
4
GPIO
EXPANSION
AIRSPEED 5000
5
6
7
8
1
2
3
4
REF
3. From the rear of the rack enclosure, secure the Panel to the rack with the large screws included with the Panel.
You can use your own rack hardware if your rack has square holes or unique fasteners.
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Installing the Avid AirSpeed 5000 Drives
This topic contains information on inserting drives in the AirSpeed 5000 server.
The drives that were shipped with this server are pre-configured for use with this server only.
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Therefore, when installing the drives, make sure to use these drives only.
To install a drive in the Avid AirSpeed 5000:
1. Locate the data drives that came with your Avid AirSpeed 5000.
2. Select one drive.
3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier.
35

Cabling Up the AirSpeed 5000 Server

Fault LED (red)
Power/Activity LED (blue)
Drive lock
Drive carrier latch
4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the server.
When you are installing drives in the Avid AirSpeed 5000, begin the installation at the bottom of
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a column of drives. Make sure the first drive you install is level and flat as you insert it into the server.
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Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the server, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier.
5. Slide the drive into the open drive slot in the Avid AirSpeed 5000 server until it stops. Approximately 1/2 inch of the drive carrier should be outside the server.
6. Push the handle into the drive carrier. This seats the drive in the Avid AirSpeed 5000. You’ll hear a click when the drive is fully seated and the handle latches in place.
7. Repeat steps 2 to 6 for the remaining drives.
Cabling Up the AirSpeed 5000 Server
Once the AirSpeed 5000 server is securely installed in the rack, and the drives are installed, you are now ready to connect the appropriate cables to the rear panel of the AirSpeed 5000 server to the external devices for your particular site. This section contains the cabling diagrams and instructions for your AirSpeed 5000 server.
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Do not connect the AirSpeed 5000 server to your Avid ISIS environment until you have assigned it a new unique IP address.
36
Cabling Up the AirSpeed 5000 Server
The following sections describe the cabling and connection information for the AirSpeed 5000 server:
AirSpeed 5000 Server Connection Information
Multi I/O Expansion Panel Connection Information
Connecting SDI Video Inputs and Outputs
Connecting Video Reference
Connecting LTC
Converting BNC Connectors to XLR
Connecting Ethernet
Connecting Serial
Connecting a GPIO Device
Connecting a Keyboard, Monitor, and Mouse
Connecting the Power Cords
Turning On the Avid AirSpeed 5000 Server
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AirSpeed 5000 Server Connection Information

System drives
LSI Mega RAID Controller
Video I/O Cards
Multi I/O Expansion Card
Serial port (not used)
Intel Pro 1000 1Gb Ethernet ports
USB ports
Video port
Power Connectors
LAN1
LAN2
LAN3
LAN4
Intel 82574L Gigabit Network Connection
The rear panel Avid AirSpeed 5000 server provides access to the power supplies, system drives, video (VGA) port, 1 gigabit (Gb) Ethernet ports, and six USB ports for the keyboard, mouse, and so on. The Serial port is not used.
The following illustration shows the rear panel of the AirSpeed 5000 server.
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Avid AirSpeed 5000 Server - Rear Panel
Cabling Up the AirSpeed 5000 Server
38

Multi I/O Expansion Panel Connection Information

LTC Out Ports
RS-422 Ports
RS-422
GPIO
EXPANSION
AIRSPEED 5000
5 6
7
8
1
1
2
2
3
3
4
4
REF
LTC
OUT
IN
1 2
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1 2 3
4
GPIO Port
Genlock (Reference)
Multi I/O Expansion Ports
LTC In Ports
These ports are not used
MULTI I/O
The included Multi I/O Expansion Panel is required if you plan to use any of the following functionality:
•GPIO
•LTC Output
More than 1 LTC Input
Multi I/O Expansion Panel - Rear View
For more information, see “Connecting to the Multi I/O Expansion Ports on the Server” on
page 40.
Cabling Up the AirSpeed 5000 Server
39
Cabling Up the AirSpeed 5000 Server

Connecting to the Multi I/O Expansion Ports on the Server

Make sure there is adequate space to run and connect the Multi I/O Expansion cables to the rear of the unit. Since, there is no power connection on the Multi I/O Expansion Panel, simply connect it to the AirSpeed 5000 server chassis using the two Multi I/O Expansion cables that were supplied with your server.
Do one of the following:
t If your site requires GPIO, and/or multiple LTC INs and OUTs, use the Multi I/O Expansion
SCSI cable (7070-30405-00) and the Multi I/O Expansion DVI cable (7070-30406-00), as shown in the following illustration to connect the Multi I/O Expansion panel to the AirSpeed 5000 server:
Once you have connected to the Multi I/O Expansion Panel, you connect your GPIO, LTC and
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Serial sources directly to it.
40
t If your site does not require GPIO, or additional LTC capabilities, you can use the Reference
and LTC breakout cable (7070-30344-00), and the Serial Breakout cable (7070-30394-00), as shown in the following illustration, to connect to the Multi I/O Expansion Ports on the rear of the AirSpeed 5000 server:

Connecting SDI Video Inputs and Outputs

Cabling Up the AirSpeed 5000 Server
The SDI Video connections are marked on the rear of the AirSpeed 5000 server. The following procedures describe which connector to use to connect SDI Video Input, SDI Video Outputs, and Auxiliary Monitor Outputs.
For more specific information, see the following topics:
“Connecting SDI Video Inputs” on page 42
“Connecting SDI Video Outputs” on page 42p
“Connecting Auxiliary Monitor Outputs” on page 43
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Connecting SDI Video Inputs
Video IN 1
Video IN 2
Video IN 4
Video IN 3
Multi I/O Expansion Card
The four SDI Video Input connections are marked on the rear of the AirSpeed 5000 server.
The following illustration shows the location of the SDI IN video connectors on the rear of the AirSpeed 5000 server.
To connect SDI video input cables:
1. Ensure that you have the proper SDI video (75 ohm-rated) interface coaxial cables available.
2. Connect the SDI input signal to an incoming SDI input (one of the four labelled Video IN 1-4 in the diagram) on the AirSpeed 5000 server.
Cabling Up the AirSpeed 5000 Server
Connecting SDI Video Outputs
3. Connect the other end of all SDI input cables to your devices that are sending the input signal to the AirSpeed 5000 server.
Each Video I/O card contains two Video Inputs, two Video Outputs, and two Auxiliary outputs. The four SDI Video Output connections (two on each Video I/O Card) are marked on the rear of the AirSpeed 5000 server.
42
Cabling Up the AirSpeed 5000 Server
Video OUT 1 Video OUT 2
Video OUT 4
Video OUT 3
Multi I/O Expansion Card
Monitor OUT 1
Monitor OUT 2
Monitor OUT 4
Monitor OUT 3
The following illustration shows the location of the SDI OUT video connectors on the rear of the AirSpeed 5000 chassis.
To connect SDI video output cables on the chassis:
1. Ensure that you have the proper SDI video (75 ohm-rated) interface coaxial cables available.
2. Connect the SDI output signal to an outgoing SDI output (one of the four labelled Video OUT1-4 in the diagram) for AirSpeed 5000 server.
3. Connect the other end of all SDI output cables to your devices that are receiving the output signal from the AirSpeed 5000 server.
Connecting Auxiliary Monitor Outputs
The four Auxiliary Monitor Output connections are marked on the rear of the AirSpeed 5000 server. They are used to connect an auxiliary device, such as a monitor.
Four (4) 1.0/2.3 to BNC adapter cables (7070-30387-00) are provided for connecting Monitor outputs.
You must use these cables.
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The following illustration shows the location of the Auxiliary Monitor Output connectors on the rear of the AirSpeed 5000 chassis.
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To connect Auxiliary (1.0/2.3) to BNC cables:
1. Connect one end of the Auxiliary (1.0/2.3) to BNC adapter to one of the Monitor Outputs (labelled Monitor OUT 1-4 in the diagram) on the rear of the AirSpeed 5000 server.
2. Connect the other end of the Auxiliary (1.0/2.3) to BNC adapter cables to an auxiliary output device, such as an output monitor for the channel that you want to receive the output signal from the AirSpeed 5000 server.

Connecting Video Reference

This topic contains information on how to connect Video Reference to the rear of the AirSpeed 5000 server. Depending on your site’s needs, there are two methods to connect video reference to your server.
Cabling Up the AirSpeed 5000 Server
To connect video reference to the server:
1. Connect the Reference and LTC Breakout Cable (7070-30344-00), as shown in the following illustration, to the Multi I/O Expansion card on the rear of the AirSpeed 5000 server.
2. Connect one of the REF connectors to a composite video reference source (house reference, blackburst, or tri-level) to one of the reference input connectors.
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3. (Option) If the AirSpeed 5000 server is the last device in your reference loop, terminate the remaining Ref Loopthrough connector with a 75 ohm-rated terminator. If the AirSpeed 5000 server is in the middle of your reference loop, connect the remaining REF IN connector to the next device’s reference input.

Connecting LTC

This topic contains information on how to connect LTC to the AirSpeed 5000 server. Depending on your site’s needs, there are two methods to connect LTC to your server.
No matter what choice you have decided on (cable or Multi I/O Expansion Panel), the LTC signal will always be the same.
To connect LTC to the server:
t If you only have one LTC signal, do the following:
a. Connect directly to the server using the Reference and LTC Breakout cable
(7070-30344-00).
b. (Option) If using LTC IN, connect the LTC IN connector to a valid LTC IN source.
t If you require multiple LTC Inputs, do the following:
Cabling Up the AirSpeed 5000 Server
a. Connect to the Multi I/O Expansion panel.
b. Connect up to four (e.g., one for each channel) LTC IN sources (e.g., analog audio
source, TOD system clock, or as a video source for the time-based recordings) to the LTC IN ports on the Multi I/O Expansion Panel.
One of these LTC IN ports could be used for a TOD source.
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c. Connect up to four (e.g., one for each channel) LTC OUT sources to the LTC IN ports
on the Multi I/O Expansion Panel.
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Converting BNC Connectors to XLR

On the AirSpeed 5000 server, the LTC OUT connections require BNC. However, if you want to convert from a BNC connection to an XLR connection, you must purchase BNC to XLR adapters. Any subsequent wiring should be done as follows.
To convert BNC to XLR:
1. Select a BNC to XLR adapter that conforms to IEC 60268-12 (formerly IEC 268-12) section 6 under the application of a “Single channel (unbalanced)” connection data.
2. Once you have obtained the correct adapter, it should be wired as follows:
a. Connect XLR pin 2 to the center conductor of the BNC.
b. Connect XLR pins 1 and 3 to the shield of the BNC.
For more information on the XLR pinouts, see the following diagram:
Cabling Up the AirSpeed 5000 Server

Connecting Ethernet

The AirSpeed 5000 server comes equipped with four 1 Gigabit Ethernet ports. Although all four are functional, we currently support the use of two ports (GigE Ports labelled LAN3 and LAN4) in a redundant configuration for Shared storage (ISIS).
For more information on connecting the AirSpeed 5000 server as an ISIS 5000 or ISIS 7000 client in a dual port network, refer to the topic “Dual Port Network Connections” in the Avid ISIS Client Guide.
To connect the Ethernet:
1. Your Ethernet switch should be rack mounted. Leave adequate room at the front for cables and at the back for air circulation.
2. Locate Category 5E, 6, or 6A Ethernet cable(s).
3. For connecting to Shared storage (ISIS), only use the two right-most Ethernet cable to the ports labelled Port 3 (LAN3) or Port 4 (LAN4) on the back of the Avid AirSpeed 5000 server. The other ports can be used for other Ethernet applications.
46
Cabling Up the AirSpeed 5000 Server
Intel Pro 1000 1Gb Ethernet ports (Used to connect to Shared Storage (ISIS))
LAN1
LAN2
LAN3
LAN4
Intel 82574L Gigabit Network Connection
The two right-most ports (3 and 4) are the Intel Pro 1000 1Gb network ports and labeled LAN3,
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and LAN4.
The two left-most ports 1 and 2, labelled LAN1 and LAN2 can be used for other purposes.
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4. Attach the other end of the Ethernet cable to any 1 Gb port on your ISIS storage network.
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Connecting Serial

The following topic describes how to connect a serial controller device (such as an automation system or edit controller) to the AirSpeed 5000 server or the Multi I/O Expansion Panel.
For details on each RS-422 connector with signals, see “RS-422 Serial Remote DB9 Connector
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Specifications” on page 91.
The remote ports can be used for:
- Remote control via VDCP protocol
Do one of the following:
t If you are not using the Multi I/O Expansion Panel, you can connect directly to the AirSpeed
5000 server as follows:
a. Using the Serial Breakout (DB-9) cable (7070-30394-00) as shown in the following
illustration, connect the SCSI end of the cable to the SCSI port in the Multi I/O Expansion Card on the rear of the AirSpeed 5000 server.
Cabling Up the AirSpeed 5000 Server
b. Connect the other ends of the Serial Breakout (DB-9) cable to your RS-422 devices.
t If you are using the Multi I/O Expansion Panel, assuming it’s already connected to the
AirSpeed 5000 server, simply connect your RS-422 devices directly to the RS-422 ports on the Multi I/O Expansion Panel as follows:
a. Using a serial cable, connect it to one of the RS-422 ports, as shown in the following
illustration:
If your Automation device uses an RJ45, you need to supply an RJ45 to DB9 converter to connect
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to the Multi I/O Expansion Panel.
48
b. Connect the other end of the serial cables to your RS-422 devices.
RS-422 Ports
RS-422
GPIO
EXPANSION
AIRSPEED 5000
5 6
7
8
1
1
2
2
3
3
4
4
REF
LTC
OUT
IN
1 2
34
1 2 3
4

Connecting a GPIO Device

The following topic describes how to connect a GPIO device to the AirSpeed 5000 server via the Multi I/O Expansion Panel.
For more information on GPIO specifications, see “Connector Pinouts and Connections” on
page 90.
To connect a GPIO device:
1. Connect your GPIO device directly to the GPIO port on the Multi I/O Expansion Panel:
2. Connect the other end of the cable to your GPIO device.

Connecting a Keyboard, Monitor, and Mouse

Connecting a Keyboard, Monitor, and Mouse
You need to provide a standard USB compatible keyboard, monitor and mouse to access the Avid AirSpeed 5000. The keyboard and mouse plug directly into either of the USB ports on the rear of the chassis. Or, if you have a splitter, you can connect both to one USB connecter and leave the other USB connectors open for other purposes (such as connecting a removable USB hard drive).
When installed in a rack with several servers, an optional KVM switch can also be used. The keyboard, monitor, and mouse connections use the same ports described in the following procedure. Follow the instructions supplied with your KVM switch. You need to supply KVM cables that are compatible with your KVM switch.
There are four USB ports on the rear of the Avid AirSpeed 5000 server. When you purchase your
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KVM switch, make sure it includes a USB adapter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the server.
To connect a keyboard, monitor, and mouse to the Avid AirSpeed 5000 server:
1. Install your KVM switch in a suitable slot next to the Avid AirSpeed 5000 server in the rack.
You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in the rack. These items are optional and can be purchased locally or from Avid.
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2. Attach the VGA connector on the monitor cable to the VGA port on the back of the Avid
Power Supply 2
LAN1
LAN2
LAN3
LAN4
Power Supply 1
AirSpeed 5000 server. Secure the connector with the thumbscrews on the connector. For exact locations, see “Avid AirSpeed 5000 Server - Rear Panel” on page 20.
3. (Option) If you have a PS/2 style keyboard and/or mouse, you must provide a PS/2 to USB adapter cable.
4. Insert the other end of the USB adapter cable into one of the USB connectors on the back of the Avid AirSpeed 5000 server.

Connecting the Power Cords

The last step you must perform when cabling up your AirSpeed 5000 is to connect the power cords. Two U.S. IEC power cords are shipped with the unit. If your local power distribution is not compatible with the supplied cords, you must provide your own IEC power cables that are compatible with your country’s power system. The power connector accepts 100 to 240 Vac, 50/60 Hz.
Connecting the Power Cords
To connect power:
1. Attach the power cords to both power receptacles on the rear of the AirSpeed 5000.
2. Connect the other end of both power cords to a properly grounded stable power source.
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For maximum power protection, Avid recommends a surge protected uninterruptible power supply (UPS).
The system will power on after you connect the first power supply. The Monitor application will also automatically launch.
Once powered on, you must set up your system. For more information, see “Turning On the
Avid AirSpeed 5000 Server” on page 51.
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Turning On the Avid AirSpeed 5000 Server

Turning On the Avid AirSpeed 5000 Server
When you turn on the power to your Avid AirSpeed 5000 server, you must do it in the following order so that Avid AirSpeed 5000 will see all of its connected components.
To turn on the power for each component:
1. Make sure to turn on the power to the KVM switch (if using one).
2. Make sure you have all your network cables connected before you load the Avid AirSpeed 5000 software.
3. Push the power button at the top left on the front of the your AirSpeed 5000 server, see “Avid
AirSpeed 5000 Server - Front Panel” on page 16.
4. Wait for the Windows operating system to load before you attempt to use the Avid AirSpeed 5000 software.
5. Log onto the AirSpeed 5000 server.
Log on as amsuser and type is-admin as the password.
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6. Your next step is to perform system diagnostics to make sure your system hardware is healthy and working properly.
For information on performing system diagnostics, see “Performing System Diagnostics” on
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page 51.

Performing System Diagnostics

The AirSpeed 5000 Hardware Test is a diagnostic program that is designed to test the Avid-specific hardware components in the AirSpeed 5000. Specifically, the diagnostic program can be used to verify that the Avid hardware is working properly and it can confirm compatibility with external audio and video devices.
Quit all applications before running the diagnostic program.
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To access the diagnostic tool, navigate to C:\Program Files (x86)\Avid\Avid AirSpeed\Utilities\DiagnosticUtilities, and select Airspeed5000Test.exe.
When you start the diagnostic program, it searches the system for the attached Avid hardware and the AirSpeed 5000 product. Once the diagnostic program starts, it identifies the product and displays the information at the top of the Diagnostic window.
Once the diagnostic window is open, the diagnostic program is ready to run. For information on starting the Diagnostic program, see “Starting the Hardware Test” on page 55.
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This chapter includes the following topics:
Diagnostic Window Explained
Reviewing Hardware Information
Starting the Hardware Test
Playing a Video Frame
Capturing from an External Video Source
Testing Audio Outputs
Capturing from the Play Frame Video (Loopback Mode)
Error Log
Diagnostic Test Failed

Diagnostic Window Explained

The diagnostic window is divided into four sections:
The Information section displays revision and identification information about the Avid hardware, including Base Board Information, and VIO Board information.
The Hardware Test allows you to select the loopback cables that are connected to your system. When one of these cables is selected for testing, the required connection information is displayed in the Required Connections area. If the test fails, the log information and error reporting displays in a separate Information Window. Red text indicates a failed component, green text indicates a passed component.
Performing System Diagnostics
The Video section allows you to choose your video format, Play Frame, and Capture source to test the video output or input for Play and Capture.
The Audio section allows you to select the Audio and Frequency to test the audio outputs.
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Reviewing Hardware Information

The Information section of the Diagnostic window displays hardware information.
To check the hardware information:
1. Navigate to C:\Program Files (x86)\Avid\Avid AirSpeed\Utilities\DiagnosticUtilities, and select Airspeed5000Test.exe.
The Avid AirSpeed 5000 Hardware Test dialog box opens. The version shown in the following screen example is [00.1D]. You might have a later version, and therefore, your values might be different.
Performing System Diagnostics
53
2. Click the Information icon.
A text editor opens and displays the information as follows:
Multi I/O Expansion Card
- Serial Number
- Part Number
- FPGA_N Revision
- CPLD_N Revision
Video I/O Card (for Slot 1 and Slot 2)
- Serial Number
- Part Number
- FPGA_C Revision
- CPLD_N Revision
- CPLD_P Revision
- Codec Slot 1
- Codec Slot 2
Performing System Diagnostics
This information is saved in text format as a .log file. You can open the saved file with any text editing application and print it. See Error Log for more information about the .log file.
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Starting the Hardware Test

The core test verifies the baseboard and VIO board information. If you want, you can run additional tests by connecting loopback cables to their respective input signals.
To begin testing:
1. Click the Hardware Tests icon.
The Hardware Tests section opens.
Performing System Diagnostics
2. (Optional) To run additional tests, connect all the required external cables.
3. (Optional) Select the cables you connected and the additional tests you want to run from the “Select loopback cables installed” list.
After you select the external cable installed, the required connections section displays information about where to connect the cable. Verify that you have connected the cable to the correct connections.
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4. Click Start.
The test runs. Information about the test and a status bar appear.
After the test sequence is finished, a Passed or Failed display appears in red or green. Green indicates the test sequence has passed. Red indicates the test has failed.

Playing a Video Frame

Playing a video frame allows you to test the video signal and configures the hardware to play a video image from the 8 outputs. The video image appears in the Video display.
To play a video image:
1. Click the Video icon.
The Video section opens.
Performing System Diagnostics
2. Click Play, and deselect Capture if it is selected.
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3. In the Format field, select the video format that you want to test.
4. Select the Play Frame. Options are:
t Color Bars
t Sweep Pattern
t Test Image
5. Click Start Video.
The video appears in the Video Display window, and appears in all other video outputs.
6. To stop play at any time, click Stop Video.

Capturing from an External Video Source

You can test capture and display video from a selected source.
To capture video:
1. Click the Video icon.
The Video section opens, and the video image appears in the Video display.
2. Click Capture, and deselect Play if it is selected.
Performing System Diagnostics
3. In the Format field, select the video format that you want to test.
4. Select a capture source from the Capture Src list.
5. Click Start Video.
The video appears in the Video Display window.
6. To stop play at any time, click Stop Video.
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Testing Audio Outputs

Audio testing allows you to configure the hardware to play audio tones from all of the audio output ports.
To play audio:
1. Click the Audio icon.
The Audio section opens.
Performing System Diagnostics
2. Select the Audio tone:
t Count_16
t Lo_1kHz
t Hi_1kHz
3. Select the Frequency (48kHz).
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Performing System Diagnostics
4. Click Play Audio.
The audio tone plays. You will hear the spoken number of the audio channel.
5. To stop audio at any time, click Stop Audio.
The video appears in the Video Display window, and appears in all other video outputs.

Capturing from the Play Frame Video (Loopback Mode)

If you connect the video source input to the matching video play output with a loopback cable, you can capture the frame and display it in the Video Display window.
To capture video:
1. Click the Video icon.
2. Click Play, and then click Capture.
3. Connect the loopback cable.
4. Select a video format:
t HD_1080I_2997FPS
t HD_1080I_25FPS
5. Select a capture source from the Capture Src list.
6. Click Start Video.
7. To stop play at anytime, Click Stop Video.

Error Log

If an error is detected during a test, information about the error is recorded to the log file. The board information along with the log file is saved in a .txt file inside the folder DIAG_LOG_FILES. The name of the log file is AED_LOG_YBBKxxxxxx.TXT (where YBBKxxxxxx is the board serial number). The log records the results each time the diagnostics are performed. To start a clean log file, rename, delete or move the current .txt file.
t HD_720P_5994FPS
t HD_720P_50FPS
t SD_NTSC_486
t SD_PAL_576
The video appears in the Video Display window.
The frame that is captured from the selected source connected to the output appears in the Video display window.
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The log file displays the following:
The name of the test
If it passed or failed
If it failed and why it failed
The time and date that it failed
To view the error log:
t Browse to the .txt file and double-click the file icon. A text editor will open and display the
information. Print this file from the application if you want a hard copy.

Diagnostic Test Failed

If a test fails, check the following and run the diagnostics again before contacting your Avid representative.
Do the following to resolve the problem:
1. Check that all other applications are closed.
2. Reseat all external cables. Make sure you have connected the appropriate cable for the test you are running.
Performing System Diagnostics
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3. Quit the diagnostic application and restart it.
4. Run the diagnostics again.
5. If you still are having problems, power cycle the CPU.
This power cycles the Avid hardware.
6. Run the diagnostics again.
7. If the failure persists, save the log file and contact your Avid representative.
8. Your next step is to install and configure your system software.
For information on how to install and configure your system software, see “Installing the
Software” on page 62.
Avid does not authorize customers to open the Avid hardware. The Avid hardware must be replaced in its entirety.
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3 Configuring the AirSpeed 5000 for Your
Network
This chapter describes network and Windows operating system parameters that need setting along with instructions on how to configure your AirSpeed 5000 server for your network.
Once you have cabled up your AirSpeed 5000 server, and the system is powered on, you must configure your operating system and set up your shared storage (for Interplay Production and Team modes). Once that is done, assign an IP address, and activate your Operating System.
Your Avid AirSpeed 5000 ships with the Windows 7 Embedded 64-bit operating system installed. If you need to re-image the operating system (OS) drives with the Windows operating system see “Re-imaging Your System” on page 74.
Log on as amsuser and is-admin as the password.
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Some USB flash devices might not appear in a Safely Remove Hardware dialog box even though
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they are plugged in. In addition, it might take several seconds for a USB device to be available to the system.
This chapter includes the following topic AirSpeed 5000 Network Configuration Checklist.

AirSpeed 5000 Network Configuration Checklist

AirSpeed 5000 Network Configuration Checklist
The following table provides a checklist of tasks that must be performed when configuring the AirSpeed 5000 server for your network.
The Monitor application will be minimized at the Taskbar. Before beginning any system
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maintenance, be sure to close the Monitor application. When closing the Monitor application, you will see a dialog box asking you to confirm that you want the AirSpeed 5000 application(s) closed. By selecting ‘Yes’, the AirSpeed 5000 application(s) will be closed and will not restart automatically.
Set the date, time, and time zone, as described in the topic “Setting the Date, Time, and Time
Zone” on page 62.
Specify the computer name, as described in the topic “Specifying a Computer Name” on
page 63.
Verify your network connection (IP address), as described in the topic “Assigning an IP
Address” on page 64.
Activate your Windows operating system, as described in the topic “Activating Your
Windows 7 Operating System” on page 64.
(Optional) Create a Windows User account on the AirSpeed 5000 server, as described in the topic “(Optional) Creating a Windows User Account on the AirSpeed 5000” on page 65.
(Optional) Add a user as Administrator to the SQL database, as described in the topic
“(Optional) Adding a User as Administrator to the SQL Database” on page 67.

Setting the Date, Time, and Time Zone

You need to correctly set the date, time, time zone, and daylight saving time option on each Avid AirSpeed 5000 server.
To set the date, time, time zone, and daylight saving time option on the Avid AirSpeed 5000:
1. Log onto the AirSpeed 5000 server.
Log on as amsuser and type is-admin as the password.
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2. Click the time in the taskbar.
The Date/Time Properties dialog box opens.
3. Click Change date and time settings.
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4. In the Date and Time tab, click the Change date and time button.
5. Set the date and time.
6. Click OK to close the Date and Time Settings dialog box.
7. Click the Change time zone button.
8. Set the time zone for the location of the Avid AirSpeed 5000.
9. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected if your location observes daylight saving time.
10. Click OK to close the Time Zone Settings dialog box.
11. Click OK to close the Date and Time dialog box.

Specifying a Computer Name

Your Avid AirSpeed 5000 server has been imaged at Avid with the current operating system configuration and drivers that have been qualified with the Avid AirSpeed 5000 system.
To specify a computer name:
1. Right-click the computer icon on the desktop, and select Properties.
The Control Panel/System dialog box opens.
AirSpeed 5000 Network Configuration Checklist
2. Click Change settings.
3. In the Computer Name tab, click the Change button.
4. Type the new name of the Avid AirSpeed 5000 in the Computer name text box.
5. (Option) Depending on how the AirSpeed 5000 will be configured for your site, you need to determine if you need to select the Domain or Workgroup in the “Workgroup” section at the bottom of the dialog box and click Change. Contact your network administrator for assistance.
6. Click OK.
After a short delay, you are prompted to restart your computer.
7. Click OK.
8. Close all open windows and restart the Avid AirSpeed 5000 system.
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AirSpeed 5000 Network Configuration Checklist

Assigning an IP Address

Once you have the AirSpeed 5000 server connected to your network, you should verify your network connection. This involves assigning a static or dynamic IP address based on the requirements for your site. This enables you to communicate with your shared storage infrastructure (ISIS 5000 or ISIS 7000). You should be able to get this information from your site’s Administrator.
You must use LAN 3 and/or Lan 4 for ISIS communication.
For information on setting up with ISIS 5000 or ISIS 7000, see the Avid Unity ISIS Setup Guide.
When mounting volumes on ISIS, make sure that you use the UNC pathway only. Do not use the
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lettered drive as this will affect the performance of your system.

Activating Your Windows 7 Operating System

Once you have assigned an IP address to your AirSpeed 5000 server, you should activate your Microsoft Windows 7 Operating System.
When re-imaging your system, you will need to re-activate your Windows 7 Operating System.
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There might be instances where your Operating System has already been activated.
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There are two methods available to active your Windows 7 Operating System:
Activate Online method. If you have Internet access, you can activate online.
Activate Using the Telephone method. If you do not have Internet access, you must activate using the “Activate using the telephone” method.
Certain services are required to be running in order to activate Windows 7 when not using the
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“Activate online” method. To properly activate your Windows 7 Operating System software using the “Activate using the telephone” method, we have provided a script to enable and disable the required services, which are not enabled in the AirSpeed 5000 Windows 7 Operating System Version 6 image. Be sure to run the scripts in the procedure below when activating Windows 7 using the “Activate using the telephone” method.
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AirSpeed 5000 Network Configuration Checklist
To activate your Windows 7 Operating System:
1. Determine if you have direct access to the Internet from the Airspeed 5000 server.
t If you have direct access to the Internet, you can activate using the “Activate online”
method. Go to Step 2.
t If you do not have direct access to the Internet, you must activate using the “Activate
using the Telephone” method as follows:
- Navigate to C:\Program Files\Avid\Avid AirSpeed\Utilities, and run the
StartActivationServices.bat script. This will enable the correct services.
- When complete, you can stop and disable the services using the
“StopActivationServices.bat” if required.
These services are not required for operation of the product outside of system activation. Future
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versions of the AirSpeed 5000 Operating System (after Version 6) will have these services enabled by default.
2. To see the Activation Status, do one of the following:
t Right-click on My Computer, and select Properties.
t Open the Control Panel, select System and Security menu, then select the System
Control Panel view.
At the bottom of the Properties panel, you will see the “Windows activation” status.
3. To activate your Windows 7 Operating System, select Activate Now. The Activation Wizard opens.
You will need the number on the Windows Product Key Certificate of Authenticity located on the top-right-front corner of the AirSpeed 5000 server. You should have written this number down before the server was placed in the rack.
4. Follow the prompts in the Activation Wizard to activate your Windows 7 Operating System.

(Optional) Creating a Windows User Account on the AirSpeed 5000

Your AirSpeed 5000 system comes with two default users. However, when configuring your shared storage, it might be good practice to create a Windows user account (with Admin rights) with an AirSpeed 5000 user name and matching password (recommended Avid1234) that is consistent with an Interplay and ISIS user name and password.
In addition, if you want to run the AirSpeed 5000 server with a user other than the default amsuser, the user must have Administrator privileges in the SQL database. For more information on how to create a user with these privileges, see “(Optional) Adding a User as
Administrator to the SQL Database” on page 67.
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AirSpeed 5000 Network Configuration Checklist
The password does not have to be the same for all three (AirSpeed 5000, ISIS, and Interplay). It
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should be the same for AirSpeed 5000 and ISIS, but the Interplay user name and password can be different depending on security for your site.
If you have the AirSpeed 5000 application installed, but not fully configured, the Monitor
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application will keep popping up. You can disable the Monitor application by closing the AirSpeed 5000 Application Monitor dialog box, and then clicking OK in the Monitor dialog box to exit and shut down.
To create a Windows user account on the AirSpeed 5000:
1. Right-click on the Computer icon on the desktop, and select Manage from the menu.
The Computer Management dialog box opens
2. Select Local Users and Groups in the left pane.
3. Double-click the Users folder in the right pane to open it.
4. Right-click in the right pane, and select New User from the menu.
The New User dialog box opens.
5. Type the user name in the User name field.
The Full Name and Description fields are optional.
6. Type a password for this user account in the Password field.
7. Retype the password in the Confirm password field.
8. Uncheck the “User must change password at next logon” option.
9. Select the “Password never expires” option.
10. Click the Create button.
The new user is created and appears in the right pane of the Computer Management dialog box.
11. Right-click on the new user you just created, and select Properties.
The Properties dialog box for this user opens.
12. Click the Member Of tab, and then click the Add button.
13. In the “Enter the object names to select” field, type Administrators.
14. Click the Check Names button.
The full group will be added to this user.
15. Click OK.
This user is now also a member of the Administrators Group.
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AirSpeed 5000 Network Configuration Checklist
16. (Option) If you want to run the AirSpeed 5000 server with a user other than the default amsuser, the user must have Administrator privileges in the SQL database. For more information on how to create a user with these privileges, see “(Optional) Adding a User as
Administrator to the SQL Database” on page 67

(Optional) Adding a User as Administrator to the SQL Database

If you want to run the AirSpeed 5000 as a user other than the default amsuser, you will need to add your user as an Administrator to the SQL database.
This topic contains information on how to add a user as an administrator to the SQL database.
Before you begin this procedure, a new user with Administrator privileges should have already
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been created in Windows. For more information, see “(Optional) Creating a Windows User
Account on the AirSpeed 5000” on page 65.
To add a user as Administrator to the SQL database:
1. Log in as a user who already has the proper privileges in SQL Server (typically amsuser).
2. Select Start > Microsoft SQL server 2008 > SQL Server Management Studio.
The Connect to Server dialog box opens.
3. On the Connect to Server dialog box, do the following:
a. In the Server Type field, select Database Engine.
b. In the Server Name field, select or type (local)\SQLEXPRESS.
c. In the Authentication field, select Windows Authentication.
d. Click Connect.
The Microsoft SQL Server Management Studio windows opens.
4. Click the Plus (+) next to the Security folder to open it.
5. Right-click on Logins, and select New Login.
The Login - New dialog box opens.
6. On the General page (it should already be in focus), make sure that the Windows authentication is selected (checked).
7. In the Login name field, type the name of the new Windows user you created.
If this user is a domain user, you will need a fully qualified name (DOMAIN\USER) You can click
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the Search button to help.
8. Click User Mapping.
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AirSpeed 5000 Network Configuration Checklist
9. Select the checkbox next to aspnetdb.
A list of roles will appear on the bottom window.
10. Depending on how you want to set up this user, do one of the following:
t If you want this user to be able to use the system, and also grant these privileges to a
future user, select db_owner.
t If you want this user to be able to be able to use the system, but not grant these
privileges to a future user, select aspnet Membership FullAccess.
11. In the top window, select the checkbox next to Settings.
A new list of roles will appear on the bottom.
12. Select db_owner.
13. Click OK.
14. Exit SQL Server Management Studio.
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4 Installing Your Shared Storage and
Device Service
This chapter contains some optional tasks you must perform based on how you are using the AirSpeed 5000 server for your site.
Topics in this chapter include:
Determining Your AirSpeed 5000 Environment
Shared Storage and Device Service Checklist
(Option) Installing the AirSpeed Multi Stream Device Service

Determining Your AirSpeed 5000 Environment

The Avid AirSpeed 5000 server can be configured in one of three ways:
•In a Standalone Video Server environment, the AirSpeed 5000 uses only its own internal storage for storing clips. Clips can be transferred directly between the Avid Editor (Media Composer or NewsCutter) and the AirSpeed 5000.
•In a Te am environment, AirSpeed 5000 uses shared storage (no Interplay). Clips are transferred directly between the AirSpeed 5000 and the shared storage.
•In an Interplay Production environment, the AirSpeed 5000 operates as a member of an integrated Interplay workgroup and ISIS Shared storage environment. Clips are transferred directly between the AirSpeed 5000 and the shared storage.
While you must configure the Avid Service Framework for your environment, Procedures on how to configure your system for any of these environments, as well as how to perform other administrator tasks is contained in the AirSpeed 5000 Management Console, and more detail is provided in the accompanying Online Help.

Shared Storage and Device Service Checklist

Shared Storage and Device Service Checklist
The following table provides a checklist of tasks that must be performed when configuring the AirSpeed 5000 server’s shared storage, and Device Service, if you’re site uses Avid iNEWS Command to control AirSpeed 5000 channels.
(For Interplay Production, and Team modes only) Configure your shared storage, as described in the topic “Configuring Your Shared Storage (Interplay Production and Team
Modes Only)” on page 70.
(Option) If using iNEWS Command, Interplay Capture, or Capture Manager to control AirSpeed 5000 channels, you must install and configure the AirSpeed Multi Stream Device Service, as described in the topic “(Option) Installing the AirSpeed Multi Stream Device
Service” on page 71.

Configuring Your Shared Storage (Interplay Production and Team Modes Only)

If you will be using AirSpeed 5000 with Shared storage (with or without Interplay), you must configure your shared storage for ISIS 5000 or ISIS 7000.
If you are using a Standalone Transfer Manager, you do not have to perform this procedure.
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To configure your shared storage:
1. Install the Avid ISIS client software on the AirSpeed 5000 server.
2. It is recommended that you mount the volume that you intend to capture to using UNC based mounting, via the ISIS client.
Some DNxHD resolutions with a higher count of audio channels and proxy enabled require two
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connections to ISIS 5000 or ISIS 7000. In addition, the ISIS client must be set at “High Resolution” to sustain the performance needed to handle four channels of simultaneous capture.
For more information on how to configure your shared storage, see the Avid Unity ISIS Setup Guide.
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Shared Storage and Device Service Checklist

(Option) Installing the AirSpeed Multi Stream Device Service

If your site uses Avid iNEWS Command, Interplay Capture, or Capture Manager to control AirSpeed 5000 channels for capture or playout, you need to install the AirSpeed Multi Stream Device Service on the AirSpeed 5000 server.
The AirSpeed Multi Stream Device Service (located on the Command CD) needs to be installed on the AirSpeed 5000 server that is being controlled by either Command, Interplay Capture, or Capture Manager.
To install AirSpeed Multi Stream Device Service:
1. Locate your Avid iNEWS Command CD, or navigate to somewhere on your network where it is located.
2. Navigate to the Avid_Framework_Workstation folder in the installation location for your site.
3. Double-click the AvidAirSpeedMultiStreamDeviceService.exe to launch the installer.
A splash screen appears, followed by a Welcome dialog box.
4. Click Next.
The License Agreement dialog box opens.
5. Read the License Agreement, accept the terms, and click Next.
6. Click Install to install the AirSpeed Multi Stream Device Service.
7. Determine if you need to install (or re-install) the a new version AirSpeed 5000 server software on your system. For new systems, the AirSpeed 5000 server software is pre-installed on your server.
t If you have re-imaged your AirSpeed 5000 server, or need to update your AirSpeed
5000 server software version to a newer version, you need to install the latest AirSpeed 5000 application software version. For more information, see “Installing the Software”
on page 62.
t If your AirSpeed 5000 server already contains the latest software version (this is the
case for new systems), you now must configure Avid Service Framework for your environment. For more information, see the topic “Configuration Requirements” in the AirSpeed 5000 Administrator’s Guide.
Once, that is done, you can use the Management Console to configure the AirSpeed 5000 for Record and Playback. For more information, see the AirSpeed 5000 Administrator’s Guide.
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5 Maintaining and Troubleshooting Your
AirSpeed 5000
This chapter contains information on how to perform preventative maintenance on your AirSpeed 5000 system, as well as how to troubleshoot your server when problems or failures occur.
For more information see the following sections:
Preventative Maintenance
Accessing the Knowledge Base

Preventative Maintenance

This section contains information on some preventative maintenance tasks to help keep your system healthy.
The following topics are included:
Setting Up Remote Access to the AirSpeed 5000 Server
Re-imaging Your System
The Monitor application will be minimized at the Taskbar. Before beginning any system
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maintenance, be sure to close the Monitor application. When closing the Monitor application, you will see a dialog box asking you to confirm that you want the AirSpeed 5000 application(s) closed. By selecting ‘Yes’, the AirSpeed 5000 application(s) will be closed and will not restart automatically. For more information, see “Monitor Application” on page 81.

Setting Up Remote Access to the AirSpeed 5000 Server

AirSpeed 5000 supports Microsoft Remote Desktop Protocol to enable remote access to the system. There are many RDP clients available, including the Microsoft Remote Desktop Connection software that ships with Windows XP or later. When configuring your remote access client, there are a few details to consider to ensure reliable operation of the system.
AirSpeed 5000 does not support multiple-session RDP or Fast User Switching. Using these methods might create problems with desktop display, ISIS, or other Avid application behaviors, and general system reliability.
Some best practices for configuring and using Remote Desktop include the following:
Configure your RDP client session to match the desktop resolution configured on the AirSpeed 5000. The default desktop is configured for a video display of 1280x1024 with 32-bit color.
Disable remote audio and local printer resources in your RDP client.
Always login to the server with the user configured to operate the AirSpeed 5000. By default, this user is amsuser.
Logging into the system via Remote Desktop can occasionally affect record or playout, including repeating frames while the desktop session is created. Therefore, it is recommended to not remotely access the system when it is active or online. Tools such as Remote Console and the Management Console are provided for controlling the application externally.
Preventative Maintenance
Limit the use of remote access.
VNC is not currently supported on AirSpeed 5000 and is disabled on the server. Some VNC server products have been found to negatively impact performance of the system, including serious failure of records, playout, and general operation of the AirSpeed 5000 application.
To set up remote access to the AirSpeed 5000 server:
1. Select the third party remote access tool of your choice.
2. Set up remote access to the AirSpeed 5000 server. For more information, see the documentation for your remote access tool (e.g., Remote Desktop).
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Re-imaging Your System

This topic provides information on how to use the USB Flash Drive (UFD) provided to install a factory operating system (OS) image in the event of a catastrophic failure, or as directed by Avid Customer Support. After performing this procedure, the system will have a factory OS. You will need to install the AirSpeed 5000 application, and reconfigure the software settings.
Checklist for Re-imaging Your System
The following table provides a checklist of tasks that must be performed when re-imaging your AirSpeed 5000 system. Some of the tasks are contained in this chapter, while others are contained in other chapters of this guide.
Follow this checklist and the associated procedures closely to ensure a successful re-image.
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Save your configuration settings, as described in the topic “Configurations Page” of the
AirSpeed 5000 Administrator’s Guide or the Management Console Online Help.
Load the Windows 7 Pro Embedded Restore image, as described in the topic “Loading the
Windows 7 Pro Embedded Restore Image” on page 75 of this guide.
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Set up your AirSpeed 5000 system, as described in “Configuring the AirSpeed 5000 for
Your Network” on page 61.
Setting up your system involves the following:
Adjusting the date, time and time zone
Changing the computer name
Verifying your network connection
Assigning an IP address
(Optional) Creating a Windows User account
(Optional) Add a user as Administrator to the SQL database
(Option) Set up remote access to the AirSpeed 5000 server, as described in “Setting Up
Remote Access to the AirSpeed 5000 Server” on page 73 of this guide.
(Required for Interplay Production and Team Modes) Configure your shared storage, as
described in “Configuring Your Shared Storage (Interplay Production and Team Modes
Only)” on page 70 of this guide.
(Option in using iNEWS Command, Interplay Capture, or Capture Manager to control)
Install and configure the AirSpeed Multi Stream Device Service, as described in “(Option)
Installing the AirSpeed Multi Stream Device Service” on page 71 of this guide.
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Install the AirSpeed 5000 application as described in the topic “Installing AirSpeed 5000
Server Software” on page 64.
IMPORTANT: When you are done installing the AirSpeed 5000 application, a dialog box opens, asking if you want to reboot your system. Do the following:
Make sure all other applications are closed, and then click Ye s .
If outdated, or not in sync, the BIC and HUB will automatically be updated when the AirSpeed 5000 application is launched.
Configure your AirSpeed 5000 server for record and playback.
For information on configuring your system, see the AirSpeed 5000 Administrator’s Guide, or the Management Console Online Help.
Loading the Windows 7 Pro Embedded Restore Image
This topic contains information on how to load the Windows 7 Pro Embedded 64-bit restore image on your AirSpeed 5000 system.
Preventative Maintenance
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During this procedure, you must disconnect (but do not fully remove) the media drives. This is to make sure that the correct drives (e.g., the system drives) are reimaged, and not the media drives. This also ensures that the media drive contents are protected.
To load the Windows 7 Pro Embedded Restore image:
1. Turn off your system.
2. Unlatch and disconnect, (it is not necessary to fully remove) the ten (10) media drives from the chassis.
3. Insert the USB Flash Drive (UFD) into one of the USB ports on the back of the AirSpeed 5000 system.
4. Restart the AirSpeed 5000 server.
You will be asked to “Press any key to continue.” This is because the drives are no longer seated. Press any key to continue. The system will begin to start up.
5. Press the Delete key during startup to enter the system BIOS.
The BIOS SETUP UTILITY opens.
6. Navigate to the Boot Tab, and select Hard Disk Drives. Then, do the following:
a. Make sure the 1st Drive is set to UFD, and press Enter.
b. Make sure the 2nd Drive is set to RAID: Intel Volume0.
c. Press ESC to return to the Boot tab.
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Preventative Maintenance
7. Select the Boot Device Priority menu. Then, do the following:
t Make sure the 1st Boot Device displays the UFD that you changed to on the Hard Disk
Drives menu.
8. Press F10.
You will be asked if you want to Save configuration changes and exit setup.
9. With Ok selected, press Enter to save your configuration settings, and reboot the system.
The AvidPE Restore Menu opens. The Avid PE Restore Menu is often behind another window. So, click it to make it the active window.
10. In the Enter a choice? field, type 2 to recover both the C: and D: partitions (the entire system disk), and press Enter.
11. Type Y to confirm any changes.
The Symantec Ghost opens, and will display the progress of the image restoration. When it is finished, you will get a message in the Recovery Complete dialog box saying “Drive Image Completed Successfully.”
12. Press S to shutdown your system.
If the AirSpeed 5000 does not shut off when pressing the Power button, unplug the power supply
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to the AirSpeed 5000. Make sure it powers down, and then plug it back in.
13. Unplug the UFD device from the USB port.
If any device, including the UFD, is left plugged in, the drive-lettering script could fail.
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14. Re-insert the ten media drives into the AirSpeed 5000 chassis.
15. Press the Power button again to restore power to the AirSpeed 5000.
The system will begin to startup.
If the System Settings Change dialog box opens, it might be because of the USB device that was
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plugged in. Click No to close the dialog box.
16. Press the Delete key during startup to enter the system BIOS again.
The BIOS SETUP UTILITY opens.
17. Navigate to the Boot Tab, and select Hard Disk Drives. Then, do the following:
a. Change the 1st Drive back to RAID: Intel Volume0, and press Enter.
b. Make sure the 2nd Drive is set to Media Drive.
Example: (BUS 82 DEV00) PCI RAID Ad.
c. Press ESC to return to the Boot tab.
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18. Select the Boot Device Priority menu, and make sure the 1st Boot Device displays the RAID drive that you changed to on the Hard Disk Drives menu.
19. Press F10.
You will be asked if you want to Save configuration changes and exit setup.
20. With Ok selected, press Enter to save your configuration settings, and reboot the system.
21. When the system restarts, log into Windows.
22. Right-click on My Computer, and select Manage.
23. In the left pane, select Disk Management.
Disk 1 (which includes drives 1-10) appears in the right pane as a Foreign disk.
24. Right-click on the foreign disk, and select Import Foreign Disks...
A message appears asking if you are sure you want to import foreign disks.
25. Click Ye s on any Confirmation dialog boxes that appear. The drives will display the following information:
The E: volume is labelled “Media” by default, but might appear with another name if it has been
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changed.
Your media drive will be available with media and databases intact.
26. The next step is to set up your system. This is described in the topic “Configuring the
AirSpeed 5000 for Your Network” on page 61.
When you are done with that, you can re-install the latest version of the AirSpeed 5000 server software for your site, as described in “Installing AirSpeed 5000 Server Software” on
page 77.

Installing AirSpeed 5000 Server Software

For new systems, the AirSpeed 5000 server software is pre-installed on your server. However, in the case where you have re-imaged your AirSpeed 5000 server, or are updating your AirSpeed 5000 server software version, you need to install the latest Avid Service Framework, and AirSpeed 5000 application software using the AvidAirSpeed5000Setup.exe.
This topic contains information on how to install the AirSpeed 5000 server software on the AirSpeed 5000 server.
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If this is a new AirSpeed 5000 system, it has been pre-loaded with the AirSpeed 5000 software. You need to install the AirSpeed 5000 server application software only if you are upgrading your software version, or have re-imaged your system.
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Preventative Maintenance
When installing or upgrading your AirSpeed 5000 software, you must run the installer when
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logged into the system from the same network or subnet in which the system is configured. Some remote access or desktop solutions may access the system with different permissions, potentially causing installation and configuration of IIS and SQL components to fail. This is likely to be an issue when attempting to update a system via an Internet-based remote solution that does not use a direct VPN connection.
Log on as amsuser and is-admin as the password.
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Some USB flash devices might not appear in a Safely Remove Hardware dialog box even though
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they are plugged in. In addition, it might take several seconds for a USB device to be available to the system.
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During the installation process, do not modify the default user logon and password. This might result in a failure to install properly and might cause your system to crash. When installing, either modify the default user logon before beginning the application install process, or modify the user logon after installation and configuration of the application is complete.
This installation procedure also installs the following components on the AirSpeed 5000 server:
Avid Diagnostics
Avid Health Monitor
Avid Service Configuration
Avid Workgroup Properties
AirSpeed 5000 Client Stand Alone application
To install the AirSpeed 5000 server software:
1. Navigate to the AirSpeed 5000 folder in the AirSpeed 5000 Installation location for your site.
2. Double-click AvidAirSpeed5000Setup.exe.
You will be asked if you want to run this program.
3. Click Run.
The InstallShield Wizard opens to guide you through the rest of the installation process.
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4. Click Next.
The License Agreement dialog box opens.
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5. Select your language from the Select License Language list.
The default language is English.
If you want to view a copy of the EULA License in all languages,the License file is located on
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your system. Navigate to C:\Program Files\Avid\Avid AirSpeed 5000\Licenses\Avid, and select the PDF or RTF License file.
6. Accept the terms of the license agreement, and click Next.
The Ready to Install the Program dialog box opens.
7. Click Install.
The software begins to install.
If a dialog box opens asking if you want to install this device software, click Install.
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Preventative Maintenance
8. Click Finish.
A message box opens telling you to restart your system.
9. Click Ye s to restart your system.
When your system restarts, the AirSpeed 5000 application will update the hardware components. It will also create a new database.
If there was a previous database on your system called “autogen”, it will be recreated when the
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application restarts. If there was not a previous database on your system, or if the previous database had been renamed, a new database will be generated when the application restarts.
When the installation is complete, it will automatically reboot the system, unless it has to update the NIX FPGA. Then, it will shut down the system, and you will have to restart it manually.
10. If your site is:
t Using Avid iNEWS Command, Avid CaptureManager or Interplay Capture to control
AirSpeed 5000 channels for capture or playout, you must install the AirSpeed Multi Stream Device Service. For more information, see the documentation that came with your iNEWS Command, CaptureManager, or Interplay Capture system. After that is done, you will be ready to configure your system.
t Not using Avid iNEWS Command, Avid CaptureManager, or Interplay Capture to
control AirSpeed 5000 channels for playout, go to the next step.
For more information on configuring your AirSpeed 5000 application, see the AirSpeed 5000 Administrator’s Guide or the AirSpeed 5000 Management Console Help.
11. Depending on which environment your site will be configured the Avid Service Framework:
t If your site is configured using the Standalone environment, you must configure your
Avid Service Framework to properly join the Standalone environment using the Avid Workgroup Properties dialog box.
For more information on using the Avid Workgroup Properties dialog box, see the topic “Avid Workgroup Properties” in the Avid Service Framework User’s Guide.
t If your site is configured using the Te am environment, you must configure your Avid
Service Framework to properly join the Team environment using the Avid Workgroup Properties dialog box.
t If your site will be configured using the Interplay Production environment, you must
configure your Avid Service Framework to properly join the Interplay Production environment using the Avid Workgroup Properties dialog box. For more information, see the topic “Avid Workgroup Properties” in the Av id Service Framework User’s Guide.
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Configuring the AirSpeed 5000 for Record and Playback

When you are done installing or updating your software, you can configure the AirSpeed 5000 application software for your site’s environment. This includes setting up Record and Destination templates, and configuring AirSpeed 5000 channels for ingest and playout, among other tasks.
For information on configuration your AirSpeed 5000 server for record and playback, see the AirSpeed 5000 Administrator’s Guide or the AirSpeed 5000 Management Console Online Help.

Monitor Application

When you log into your system, the AirSpeed 5000 Monitor application launches, and allows for the enabling or disabling of AirSpeed 5000 and Transfer Engine components. When a component is disabled it will not be started or restarted automatically.
The Monitor application runs as a separate application, and should not be closed, unless
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performing system maintenance or installing or upgrading software.
During installation and upgrade of AirSpeed 5000, all components in the Monitor application are set to ‘Disabled’, ensuring proper updating and rebooting. After installation, the Monitor application will launch and appear with all components set to ‘Disabled’ status. To enable them, do the following in the Monitor application:
Preventative Maintenance
Select the components you want to enable (AirSpeed 5000 and Transfer Engine), and click Enable Application.
Minimize the Monitor application to the Taskbar.
This action keeps the enabled applications running in the event of a crash or other critical error,
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and also restarts components after a settings change, when appropriate.
If an application requests a restart directly, it is recommended that you close the application by clicking the 'x' close window button or select 'exit' from the 'file' menu. The Monitor application will restart the application after it has closed. This ensures that your settings are applied properly. It is not recommended to use the Monitor application to stop and start all components as this may lead to unexpected results.
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Accessing the Knowledge Base

The Avid Customer Support Knowledge Base (Knowledge Base) provides additional information that is frequently updated.
Some locations on the Knowledge Base require you to log in as a registered user, but you can
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access most of the information in the Knowledge Base without registering and logging in.
To access the Knowledge Base:
1. Go to www.avid.com.
2. Click Service & Support
3. Click Knowledge Base.
4. (Option) Click Login.
If you are not already a registered user of the Knowledge Base, click Register and follow the
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on-screen registration instructions to register now. Registered users can access more information.
5. Search for the information you need.
Accessing the Knowledge Base
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A Specifications and Notices

This section provides information on the dimensions and weight, the environmental, the electrical, acoustic, audio, video and the power cord specifications for the Avid AirSpeed 5000 and qualified Multi I/O Expansion Panel. It also recommends the use of an Uninterruptible Power Supply and supported network cabling.
This section also provides a detailed listing of all technical system specifications and connector pinouts for the AirSpeed 5000 server.
The following topics are discussed:
Dimensions and Weight
Environmental Specifications
Power Specifications
Acoustic Specifications
Video Channels
Video Compression
Audio Specifications
Control and Synchronization Specifications
Aspect Ratio Conversion (ARC) - Up/Down/Cross Conversion
Redundancy
File Ingest/Exchange
Storage
Connection Specifications
Connector Pinouts and Connections
Uninterruptible Power Supply (UPS)

Dimensions and Weight

Dimensions and Weight
The following table lists the dimensions and weight.
Component Dimensions and Weight
Component Height Width Depth Rack Units Weight
Avid AirSpeed 5000 3.5 in. (89 mm) 19.0 in. (483 mm) 29.5 in. (686 mm) 2 62 lb (28.2 kg)
with drives installed
Multi I/O Expansion Panel
1.75 in. (44.5 mm) 19.0 in. (483 mm) 4.0 in. (101.6 mm) 1 4.40 lb (2.0 kg)

Environmental Specifications

The following table lists the environmental specifications.
Environmental Specifications
Operating
Component
Avid AirSpeed 5000 32°F to 104°F
Temperature
(0°C to 40°C)
Operating Humidity
5% to 95% (at 38°C) non-condensing
Non Operating Temperature
–4°F to 140°F (–20°C to 60°C)
BTU/Hr Typical/Maximum
1235 BTU/Hr Typical
2593 BTU/Hr Maximum
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Power Specifications

Power Specifications
The following table lists the Power specifications.
Power Specifications
Component Voltage Frequency Watts (Avg. U.S.) Watts (Max. U.S.)
Avid AirSpeed 5000 90 to 240 Vac
Dual/Redundant, hot-swap AC power supplies
50 to 60 Hz 362 W Typical 720 W Maximum
System Watts;
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running load software and 100 % CPU usage.

Acoustic Specifications

The following table lists the acoustic specifications.
Acoustic Specifications
Component SPL (A-weighted)
Avid AirSpeed 5000 63.5 db at 1 meter (typical)
78 db at 1 meter (worst case 40°C)

Video Channels

This section describes the video channels.
All models support four (4) bi-directional channels (1 input, 1 main output, 1 auxiliary output per channel):
PAL, NTSC, 1080i 50/60, 720p 50/60 (SMPTE 259M, SMPTE 292M, SMPTE 295M, SMPTE 296M)
Base model supports upconvert to HD output as a standard feature.
Base model requires DNxHD for Base System Option to support HD input.
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Video Compression

Video Compression
This section describes the video compression for all server models (Base, MPEG-2 HD, and AVC-Intra).
Video Compression
Parameter Specification
Base model Supports four (4) channels of SD record or play of the following compressions:
DV25 (4:1:1 and 4:2:0)
DV50 (4:2:2)
IMX 30 and 50
MPEG-2 HD model Supports four (4) channels of HD record or play of the following compressions:
- HDV 25Mbps
- MPEG-2 HD 17.5, 35 (thin and full raster), and 50Mbps
Supports four (4) channels of DNxHD 120 or 145 play (standard)
Supports two (2) channels of DNxHD 185 or 220 play (standard)
AVC-Intra model Supports four (4) channels of HD record or play of AVC-Intra 50 and 100
Supports four (4) channels of DNxHD 120 or 145 play (standard)
Supports two (2) channels of DNxHD 185 or 220 play (standard)
Supports four (4) channels of MPEG-2 HD play (standard) (HDV 25Mbps, MPEG-2 HD 17.5, 35, and 50 Mbps)
Options The following options are available:
DNxHD for Base system Option enables the Base system to record or play:
- Four (4) channels DNxHD 120 or 145
- Two (2) channels DNxHD 185 or 220
DNxHD for MPEG-2 HD/AVC-Intra System Option enables MPEG-2 HD or AVC-Intra system to record:
- Four (4) channels DNxHD 120 or 145
- Two (2) channels DNxHD 185 or 220
MPEG-2 HD and AVC-Intra systems can play DNxHD as a standard feature.
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H.264 Low Res Proxy Option enables real time simultaneous h.264 800Kbps proxy creation for every channel of hi resolution record (four (4) channels of SD or HD)
All supported formats can be seamlessly played back-to-back.
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Audio Specifications

Audio Specifications
This section describes the audio specifications.
Audio Specifications
Parameter Specification
Channels For SD (record or play), we support up to four (4) pairs of embedded audio per video
channel.
For HD (record or play), we support eight (8) pairs of embedded audio per video channel.
Sampling 48 KHz, 16 or 24 bit precision
Low RES Proxy Audio Up to eight (8) pairs of proxy audio creation per record channel.
MPEG 1 Layer 2 audio compression.

Control and Synchronization Specifications

This section describes the control and synchronization specifications.
Control and Synchronization Specifications
Parameter Specification
External Control VDCP
Native Network API (AMS API).
Manual Control Record, play, trimming and configuration are performed using the AirSpeed 5000
l
e user interface.
Conso
soSync synchronized cue, record, and stop of up to twelv
I servers through the user interface
GPI/O (Record, Play, Stop, Recue)
Timecode LTC SMPTE 12M one (1) input and one (1) output per video channel.
VITC SMPTE 266 with Input and Output Line Selections
Ancillary timecode.
Reference Analog black burst (NTSC or PAL), or tri-level reference, with loopthrough input/output.
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e (12) channels across multiple
Remote

Aspect Ratio Conversion (ARC) - Up/Down/Cross Conversion

Control and Synchronization Specifications (Continued)
Parameter Specification
Closed Caption and Ancillary Data
All Closed Caption lines are preserved (DV, IMX).
All HD ancillary data is preserved per SMPTE 436.
Aspect Ratio Conversion (ARC) - Up/Down/Cross Conversion
This section describes the aspect ratio conversion (ARC) specifications for the following:
SD < > 1080i
SD < > 720p
720p < > 1080i
SD 4:3 < > SD 16:9
Supports crop, Anamorphic, Pillarbox, and Letterbox outputs with dynamic conversion based on
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AFD.

Redundancy

With regards to redundancy, we support the following:
Redundant network connections
Hot-swap redundant power supplies
Hot-swap redundant media drives
Hot-swap mirrored boot (OS) drives
N+1 system fans

File Ingest/Exchange

We support FTP transfer of MXF OP1A files in or out.
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Storage

Storage
For storage, the AirSpeed 5000 server comes with ten (10) 1 TB drives RAID 50 (8 TB usable).

Connection Specifications

This section describes the connection specifications.
Connection Specifications
Parameter Specification
Serial Four (4) DB-9 RS-422 connectors
LTC IN Four (4) BNC connectors
LTC OUT Four (4) BNC connectors
SDI/HD-SDI IN Four (4) BNC connectors
SDI/HD-SDI Main OUT Four (4) BNC connectors
SDI/HD-SDI Auxiliary OUT
Reference IN/Loop Two (2) BNC connectors (1 In and 1 Loop Out)
GPIO Eight (8) GPI, eight (8) GPO programmable pins through DB25 expansion port
Keyboard/Mouse Ports Four (4) USB 2.0 connectors, for USB compatible keyboard and mouse.
VGA 15 pin connector. Supplies 1280 x 1024 32-bit color.
Ethernet Ports (4) RJ-45 connector, 10BASE-T, 100BASE-T, or 1000BASE-T, auto sensing (only
Four (4) 1.0/2.3 connectors (1.0/2.3 to BNC adapters included)
1000BASE-T is qualified to use on AirSpeed 5000 for Avid Unity network inter-connections).
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Connector Pinouts and Connections

The following connectors are listed in this section:
“RS-422 Serial Control Mechanism Connections” on page 90
“RS-422 Serial Remote DB9 Connector Specifications” on page 91
“Ethernet Connector Specifications” on page 94
“Multi I/O Expansion Port Cable Connection Specifications” on page 94
“LTC Timecode Connector Specifications” on page 97
“USB 2 Connector Specifications” on page 98
Connector Pinouts and Connections
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In order to ensure emission compliance, all cables attached to connectors on the AirSpeed 5000 chassis must be fully shielded and properly grounded to the connector shell where possible.

RS-422 Serial Control Mechanism Connections

Avid uses the industry standard guidelines for the RS-422 connection between capture and playout servers and the control mechanism. The maximum cable length is 1200 m (4000 ft) based on Baud Rate and a other variables (for example the cable type and electrical noise in the environment).
RS-422 Serial Control Cables
Baud Rate Maximum Cable Length
1200 1200 m (4000 ft)
4800 1200 m (4000 ft)
9600 1200 m (4000 ft)
38400 1200 m (4000 ft)
115200 1000 m (3280 ft)
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Connector Pinouts and Connections

RS-422 Serial Remote DB9 Connector Specifications

The following table lists RS-422 specifications for the Serial Remote DB9 connector on the rear panel on the AirSpeed 5000.
The following diagram shows the serial remote DB9 connection on the AirSpeed 5000:
Serial Remote DB9 Connectors
Pin # Pin Connections on AirSpeed 5000
1Ground
2 RS-422 Transmit data (TX-)
3 RS-232 Receive data (RX+)
4Ground
5 No Connect
6Ground
7 RS-422 Transmit data (TX+)
8 RS-232 Receive data (RX-)
9Ground
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Connector Pinouts and Connections
Supported Optional VDCP Commands
The following commands are implemented in Avid products for the VDCP protocol. Avid supports all required VDCP commands, plus the following optional commands. In addition, Avid supports fixed 8 and variable length IDs up to 31 characters.
The AirSpeed 5000 responds with an ACK upon successful completion of the commands listed in the following table. In the event of a transmission error, the AirSpeed 5000 responds with a NACK followed by a status byte.
Supported Optional VDCP Commands
Command Description
0x.0C - LOCAL DISABLE Not currently implemented. Server returns an ACK.
0x.0D - LOCAL ENABLE Not currently implemented. Server returns an ACK
0x.15 - DELETE PROTECT This command prevents an ID from being deleted by an ID DELETE
command. An UNPROTECT command must be used to enable DELETE ID once the ID is protected. The PROTECT ID command has no effect on the ID being played or copied.
0x.16 - DELETE UNPROTECT
1x.04 - STILL/PAUSE The STILL command causes the currently playing ID to pause. The
1x.05 - STEP The STEP command causes the currently playing and paused ID in
1x.06 - CONTINUE The CONTINUE command causes the ID currently in the STILL
1x.07 - JOG The JOG command causes the controlled device to move the
This command is the opposite of Protect ID and allows the ID to be deleted but does not delete the ID by itself. This command has no effect on the ID being played or copied.
last frame played prior to receiving the STILL command will continue being displayed. The output port must be in the PLAY, or in the CUED state.
STILL state or in a play state to advance to the next frame and STILL. The output port must be in a PLAY, CUED, or STILL state or an error will be logged. This is equivalent to JOG with +1 data.
state to continue playing. The output port must be in a PLAY, CUED, or STILL state or an error will be logged.
specified number of frames forward or backward with respect to its current position.
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Connector Pinouts and Connections
Supported Optional VDCP Commands (Continued)
Command Description
1x.08 - VARIABLE PLAY When the VARIABLE PLAY command is received the controlled
device will start running in accordance with the speed and direction data defined in SEND DATA-1, SEND DATA-2, and SEND DATA-3.
2x.1D - RENAME This command renames an ID in the video disk from the Original ID
to the New ID.
The Original ID will no longer exist once the command is executed.
2x.1F - NEW COPY This command creates a new ID in the video disk from an existing
ID. In terms of the AirSpeed 5000, a subclip is created. If the original clip is deleted, the subclip will also be deleted.
2x.25 - PLAY CUE WITH DATA
2x.2C - RECORD INIT WITH DATA
This command is similar to the CUE command but allows play out of just a part of the ID.
The RECORD INIT WITH DATA command is similar to the RECORD INIT command and allows the setting the timecode of the first frame.
It does not support Clip Overwrite. The ID must not exist prior to issuing the RecordInitWithData command.
3x.14 - ID SIZE REQUEST This command returns the duration of the specified ID to the
controller. The format returns the frames in RETURN DATA 1, seconds in RETURN DATA 2, minutes in RETURN DATA 3 and hours in RETURN DATA 4, in BCD. SEND DATA 1-8 contains the ID name.
3x.06 - POSITION REQUEST
The POSITION REQUEST query returns the current position ‘timecode’ or time remaining within the ID which is currently playing on the selected port.
3x.07 - ACTIVE ID REQUEST
This command returns information to the controller about whether a queried port is active (an active port is one that is either recording, playing, cued or cueing), and what the active ID is. This query does not affect the output of the system.
3x.08 - DEVICE TYPE REQUEST
The DEVICE TYPE REQUEST command is used to request the specifications of the Controlled Device. The response to this command is a 16-byte (maximum) data message advising of the specifications of the CONTROLLED DEVICE. The first N bytes will be the manufacturer ID followed by a colon ‘:’
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Ethernet Connector Specifications

The following table lists the 4 Ethernet connectors (RJ-45) specifications on the chassis.
Ethernet Connector Specifications, Female
Pin # Wire Color Signal Function
1 White-Orange TD A+ Positive differential transmit
2 Orange TD A– Negative differential transmit
3 White-Green RD B+ Positive differential receive
4 Blue TD C+ Positive differential transmit
5 White-Blue TD C– Negative differential transmit
Connector Pinouts and Connections
6 Green RD B– Negative differential receive
7 White-Brown RD D+ Positive differential receive
8 Brown RD D– Negative differential receive

Multi I/O Expansion Port Cable Connection Specifications

This section contains information on the pin assignments for the female connectors on the Multi I/O Expansion Panel.
BNC Connectors for LTC IN and Reference
The 3 BNC Connectors on the other end of the Reference and LTC Breakout cable are used for connecting LTC IN (BNC labelled LTC IN) and Reference (the BNCs labelled REF).
The BNC connector labelled LT C IN can be used to provide the LTC I N when connected to the DVI port on the AirSpeed 5000 server.
The two BNC connectors labelled REF can be used to provide the Reference. The Reference BNCs can be used to provide an un-terminated loop-through. You can connect one to your Reference and another to a terminal or downstream device.
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Connector Pinouts and Connections
LTC IN
REF
REF
Reference
LTC IN
Reference
13
1
25
14
The following diagram illustrates these connectors and their use.
GPIO Connector Specifications
The GPIO Connector is provided by a DB25 Connector on the rear of the of the Multi I/O Expansion Panel. It has the following pinouts
DB25 Connector Pin Assignments, Female
Pin # Signal Pin # Signal Pin # Signal
1 GP Input 0 10 Ground 19 GP Output 5
2 GP Input 1 11 Ground 20 GP Output 6
3 GP Input 2 12 Ground 21 GP Output 7
4 GP Input 3 13 Ground 22 Ground
5 GP Input 4 14 GP Output 0 23 Ground
6 GP Input 5 15 GP Output 1 24 Ground
7 GP Input 6 16 GP Output 2 25 Ground
8 GP Input 7 17 GP Output 3
9 No connect 18 GP Output 4
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Connector Pinouts and Connections
BNC Adapter - Attaches to a BNC connection on another device
Mini-BNC - Attaches to Video I/O Card

Auxiliary (1.0/2.3) to BNC Adapter Cable Connection Specifications

This section contains information on the connection specifications for the Auxiliary (1.0/2.3) to BNC Adapter cable.
The four (4) Auxiliary (1.0/2.3) to BNC Adapter cables are Avid supplied.
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Connecting Monitor Out
The Mini-BNC connector on the Auxiliary (1.0/2.3) to BNC Adapter cable is used to connect the monitor output from the Aux Output on the rear of the AirSpeed 5000 server.
The BNC adapter connector on the Auxiliary (1.0/2.3) to BNC Adapter cable is used to connect to a BNC connection on another device.
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LTC Timecode Connector Specifications

The LTC In is an AC coupled input which requires a minimum 100mV between the LTC and ground. Peak-Peak input levels can be anywhere between 300 mV and 5.3V.
LTC Loopthrough displays Playback, Channel 2.
In the following LTC diagram:
Pin 1 is located at the center.
Ground is located on the outer shell.
Connector Pinouts and Connections
The following table lists LTC specifications.
LTC Timecode Input/Loopthrough Connector Specifications
Pin # Signal Function
1 LTC Single ended input
Ground
Shielded cable must be used on each connection to maintain RFI compliance. Connect the shield
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of the cable to the shield of the connector.
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USB 2 Connector Specifications

This is a standard USB 2 connector. We support standard USB 2.0 devices, such as flash drives, keyboards and mice.

Uninterruptible Power Supply (UPS)

Avid highly recommends you create a separate derived power system for your Avid Airspeed 5000. This provides protection against sudden power surges or losses that could cause you to lose files or experience data corruption.The power outlets need to be from the same distribution panel. This helps prevent ground loops that can be caused by plugging equipment into power sources with different ground potentials. Make sure there is adequate, dedicated power for the UPSs.
Uninterruptible Power Supply (UPS)
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You should have all the electrical work at your site done by a licensed electrician. All the electrical changes must meet country, state, and local electrical codes.
Avid AirSpeed 5000 supports UPS devices that are connected using network connections, USB connections, and serial connections. Install the software from the UPS manufacturer for advanced shutdown behavior, calibrate the UPS device. These software packages also allow for a connected Windows servers to send alerts to other Windows servers to perform actions.
Your Avid AirSpeed 5000 is connected to a network, network policy settings might also prevent you from completing this procedure. Make sure there is adequate power and the correct receptacle type for each hardware component, the rack power strips, and the UPS devices. Do not use extension cords to plug in any of the hardware components.
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B Safety and Regulatory Information

This document contains safety and regulatory information for Avid hardware.
Warnings and Cautions
FCC Notice
Canadian Notice (Avis Canadien)
LED Safety Notices
European Union Declaration of Conformity
Disposal of Waste Equipment by Users in the European Union
Australia and New Zealand EMC Regulations
Japan EMC Regulations
Korean EMC Regulations
Taiwan EMC Regulations

Warnings and Cautions

c c c c
c c c
This equipment is intended only for installation in a RESTRICTED ACCESS LOCATION.
Never install equipment if it appears damaged.
Disconnect the power cord before servicing unit.
Only perform the services explicitly described in this document. For services or procedures not outlined in this document, speak with authorized Avid service personnel.
Follow all warnings and cautions in the procedures.
Operate the device within its marked electrical ratings and product usage instructions.
If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery type. There might be a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions.

FCC Notice

c
For products with a power switch the main power switch should remain accessible after installation.
(Hebrew Warnings and Cautions)
FCC Notice
Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose.

Class A Equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.
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