Phonak Virto M90-312, Virto M70-312, Virto M50-312, Virto M30-312 User Manual

Phonak VirtoTM M

User Guide

Phonak Virto M-312/312 NW O/Titanium/10 NW O

This user guide is valid for:

Wireless models

Phonak Virto M90-312 Phonak Virto M70-312 Phonak Virto M50-312 Phonak Virto M30-312

CE mark applied

2019 2019 2019 2019

Non wireless models

Phonak Virto M90-312 NW O Phonak Virto M70-312 NW O Phonak Virto M50-312 NW O Phonak Virto M30-312 NW O Phonak Virto M90-Titanium Phonak Virto M70-Titanium Phonak Virto M90-10 NW O Phonak Virto M70-10 NW O Phonak Virto M50-10 NW O Phonak Virto M30-10 NW O

CE mark applied

2019 2019 2019 2019 2019 2019 2019 2019 2019 2019

Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland.

These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.

Please read the user guide carefully to make sure that you understand and get the best out of your hearing aids. For more information about features and benets, simply contact your hearing care professional.

Phonak – life is on www.phonak.com

Your hearing aid details

If no box is checked and you do not know the

model of your hearing aid, please ask your hearing care professional.

Your Virto M-312 hearing aids operate between

2.4 GHz–2.48 GHz frequency range. When ying please check if ight operator requires devices to be switched into ight mode, see chapter 14.

Model

c Phonak Virto M-312 c Phonak Virto M-312 NW O c Phonak Virto M-Titanium c Phonak Virto M-10 NW O

Battery size

312 312 10 10

Contents

Your hearing aid

1. Quick guide

2. Parts of the hearing aid

Using the hearing aid

3. Left and right hearing aid markings

4. On/O

5. Batteries

6. Putting on the hearing aid

7. Removing the hearing aid

8. Push button

9. Volume control

10. Adjusting Virto M-Titanium or Virto M-10 NW O with Phonak MiniControl

11. Connectivity overview Virto M-312

12. Initial pairing Virto M-312

13. Phone calls Virto M-312

14. Flight mode Virto M-312

15. Join our hearing loss community!

12 13 14 16 17 19 20 21

23 24 27 31 33

Further Information

16. Care and maintenance

17. Service and warranty

18. Compliance information

19. Information and description of symbols

20. Troubleshooting

21. Important safety information

34 36 38 44 48 50

1. Quick guide

Left and right hearing aid markings

Blue marking for left hearing aid.

Red marking for right hearing aid.

Left Right

Changing batteries

Remove the sticker from the new battery and wait two minutes.

Open the battery door.

Place battery in the battery door with the “+” symbol facing upwards.

On/O

Push button

Models with this option only: The push button on your hearing aid can have various functions.

Volume control

Models with this option only: To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards.

Flight mode Virto M-312

To enter ight mode press the push button for 7 seconds while closing the battery door. To exit ight mode, simply open and close the battery door again.

OOn

2. Parts of the hearing aid

The following pictures show the models described in this user guide. You can identify your personal model by:

• Checking “Your hearing aid details” on page 5.

• Or comparing your hearing aid with the following shown models. Pay attention to the shape of the hearing aid and if a volume control is present.

Virto M-312

Sound outlet / wax protection system

Custom

Push button

Volume control

(optional)

made shell

Battery door

Virto M-312 NW O

Sound outlet / wax protection system

Custom made shell

Battery door

Virto M-Titanium and Virto M-10 NW O

Sound outlet / wax protection system

Push button

(optional)

Removal handle

Custom made shell

Battery door

3. Left and right hearing

aid markings

There is a red or blue marking to tell you if it is a left or a right hearing aid. The color mark is located on the battery door, on the shell (text printed in red or blue) or shell is colored red or blue.

Blue marking for left hearing aid.

Red marking for right hearing aid.

4. On/O

The battery door is also the on/o switch.

Closed battery door = hearing aid is on

Opened battery door = hearing aid is o

When you switch on the hearing aid you may hear a

start-up melody.

5. Batteries

Remove the sticker from the new battery and wait two minutes.

If it is dicult to close the battery door: Check that

the battery is inserted correctly and the “+” symbol is facing upwards. If the battery is not inserted correctly, the hearing aid will not work and the battery door can be damaged.

Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand.

Open the battery door.

Place battery in the battery door with the “+” symbol facing upwards.

Replacement battery

This hearing aid requires zinc-air batteries. Identify the correct battery size (312 or 10) by:

• Checking “Your hearing aid details” on page 5.

• Checking the marking on the inner side of the

battery door.

• Checking the following table.

Model

Phonak Virto M-312 M-312 NW O M-Titanium M-10 NW O

Zinc air battery size

312 312 10 10

Color marking on package

brown brown yellow yellow

IEC code

PR41 PR41 PR70 PR70

ANSI code

7002ZD 7002ZD 7005ZD 7005ZD

Please ensure you use the correct type of battery in

your hearing aids (zinc-air). Please also read chapter

21.2 for further information on product safety.

6. Putting on the hearing aid

(all models)

Take your hearing aid up to your ear and place the ear canal part into your ear canal.

7. Removing the hearing aid

7.1 Removing the hearing aid with a removal handle

Hold the removal handle and carefully pull the hearing aid up and out of the ear.

7.2 Removing the hearing aid without a

removal handle

Put your thumb behind your lobe and gently press your ear upward to push the hearing aid out of the canal. In order to help it along, make chewing movements with your jaw.

Grasp the protruding hearing aid and remove it.

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