S5888/75, S5380/04, S5370/04 only)
9 Click-on shaving unit
10 Shaving unit release button
11 On/off button
12 Turbo button
13 Handle
14 Socket for small plug
15 Battery charge indicator with 3 lights
16 Unplug for use symbol
17 Travel lock symbol
18 Replacement reminder
19 Cleaning reminder
20 Cleaning cartridge for SmartClean system
(XZ5810/70, S5888/75, S5570/33, S5560/33,
S5551/27, S5530/37 only)
21 SmartClean system (XZ5810/70, S5888/75,
S5570/33, S5560/33, S5551/27, S5530/37 only)
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22 Cap of SmartClean system (XZ5810/70,
S5888/75, S5570/33, S5560/33, S5551/27,
S5530/37 only)
23 On/off button
24 Replacement symbol
25 Rinsing symbol
26 Ready symbol
27 Battery symbol
28 Supply unit
29 Small plug
30 Pouch (XZ5810/70, S5570/43, S5570/33,
S5560/33, S5530/37 only)
The accessories supplied may vary for different
products. The box shows the accessories that have
been supplied with your product.
Introduction
Congratulations on your purchase and welcome to
Philips! To fully benefit from the support that
Philips offers, register your product at
www.philips.com/welcome.
Important safety information
Read this important information carefully before
you use the appliance and its accessories and save
it for future reference. The accessories supplied
may vary for different products.
Danger
- Keep the supply unit dry.
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Warning
Caution
- To charge the battery, only use the detachable
supply unit (HQ8505) provided with the
appliance.
- The supply unit contains a transformer. Do not
cut off the supply unit to replace it with another
plug, as this causes a hazardous situation.
- This appliance can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they
have been given supervision or instruction
concerning use of the appliance in a safe way
and understand the hazards involved. Children
shall not play with the appliance. Cleaning and
user maintenance shall not be made by
children without supervision.
- Always unplug the shaver before you clean it
under the tap.
- Always check the appliance before you use it.
Do not use the appliance if it is damaged, as
this may cause injury. Always replace a
damaged part with one of the original type.
- This appliance contains batteries that are non-
replaceable.
- Do not open the appliance to replace the
rechargeable battery.
- Never immerse the cleaning system or the
charging stand in water and do not rinse it
under the tap.
- Never use water hotter than 60°C to rinse the
shaver.
- Only use this appliance for its intended purpose
as shown in the user manual.
- For hygienic reasons, the appliance should only
be used by one person.
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- Never use compressed air, scouring pads,
abrasive cleaning agents or aggressive liquids
such as petrol or acetone to clean the
appliance.
- If your shaver comes with a cleaning system,
always use the original Philips cleaning fluid
(cartridge or bottle, depending on the type of
cleaning system).
- Always place the cleaning system on a stable,
level and horizontal surface to prevent leakage.
- If your cleaning system uses a cleaning
cartridge, always make sure the cartridge
compartment is closed before you use the
cleaning system to clean or charge the shaver.
- When the cleaning system is ready for use, do
not move it to prevent leakage of cleaning fluid.
- Water may drip from the socket at the bottom
of the shaver when you rinse it. This is normal
and not dangerous because all electronics are
enclosed in a sealed power unit inside the
shaver.
- Do not use the supply unit in or near wall
sockets that contain an electric air freshener to
prevent irreparable damage to the supply unit.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable
standards and regulations regarding exposure to
electromagnetic fields.
General
- This shaver is waterproof. It is suitable for use in
the bath or shower and for cleaning under the
tap. For safety reasons, the shaver can
therefore only be used without cord.
- The supply unit is suitable for mains voltages
ranging from 100 to 240 volts.
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- The supply unit transforms 100-240 volts to a
safe low voltage of less than 24 volts.
The display
Battery charge indicator
Note: If you press the on/off button during
charging, the 'unplug for use' symbol flashes white
to remind you that you have to disconnect the
appliance from the wall socket.
Quick charge: When the battery is empty and you
connect the appliance to the wall socket, the lights
of the battery charge indicator light up one after
the other repeatedly. When the appliance contains
enough energy for one shave, the bottom light of
the battery charge indicator starts flashing slowly.
While the appliance continues to charge, first the
bottom light of the battery charge indicator flashes
and then lights up continuously. Then the second
light flashes and then lights up continuously, and
so on until the appliance is fully charged.
Battery fully charged
Note: When the battery is full, the display switches
off automatically after 30 minutes.
Note: This appliance can only be used without
cord.
When the battery is fully charged, all lights of the
battery charge indicator light up white
continuously.
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Battery low
When the battery is almost empty, the bottom light
of the battery charge indicator flashes orange. At
this point there is enough energy left for one
shave.
Remaining battery charge
The remaining battery charge is shown by the
lights of the battery charge indicator that light up
continuously.
’Unplug for use’ reminder
The ‘unplug for use’ symbol flashes to remind you
that you have to disconnect the appliance from
the wall socket before you can switch it on.
Cleaning reminder
Clean the shaver after every use for optimal
performance. When you switch off the appliance,
the cleaning reminder flashes to remind you to
clean the appliance.
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Travel lock
When you are going to travel, you can lock the
shaver to prevent it from accidentally switching on
(see 'Activating the travel lock').
Activating the travel lock
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3 sec.
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1 Press the on/off button for 3 seconds to use
the travel lock mode.
While you activate the travel lock, the travel lock
symbol lights up continuously. When the travel
lock is activated, the travel lock symbol flashes.
If you try to switch on the shaver while the
travel lock is active, the travel lock symbol
flashes.
Deactivating the travel lock
1 Press the on/off button for 3 seconds.
While you deactivate the travel lock, the travel
lock symbol lights up briefly and the shaver
produces a short sound. The shaver switches on
and is now ready for use again.
Replacement reminder
For maximum shaving performance, we advise you
to replace the shaving heads every two years. The
appliance is equipped with a replacement
reminder which reminds you to replace the
shaving heads. The shaving unit symbol and
arrows light up to indicate that you have to replace
the shaving heads (see 'Replacing the shaving
heads').
Note: After replacing the shaving heads, you can
reset the replacement reminder by pressing the
on/off button for 7 seconds. If you do not reset the
replacement reminder, the shaver resets
automatically after 9 shaves.
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Turbo setting (specific types only)
The appliance is equipped with a Turbo or Turbo+
setting. This setting is intended for quicker and
more intense shaving and makes hard-to-reach
areas easier to shave.
Activating the Turbo setting
1 To activate the Turbo setting, press the Turbo
button once when the appliance is switched on.
Deactivating the Turbo setting
1 To deactivate the Turbo setting, press the Turbo
button once.
Charging
Charge the shaver before you use it for the first
time and when the display indicates that the
battery is almost empty.
Charging takes approx. 1 hour.
Note:You cannot use the appliance while it is
charging.
Charging with the supply unit
1 Make sure the appliance is switched off.
2 Put the small plug in the appliance and put the
supply unit in the wall socket.
3 After charging, remove the supply unit from the
wall socket and pull the small plug out of the
appliance.
Note: When the battery is full, the display
switches off automatically after 30 minutes.
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Charging in the SmartClean system (specific types
only)
1 Put the small plug in the back of the
SmartClean system.
2 Put the supply unit in the wall socket.
3 Press to open the SmartClean system cap, to be
able to place the shaver in the holder ('click').
4 Hold the shaver upside down above the holder.
Make sure the front of the shaver points
towards the SmartClean system holder.
5 Place the shaver in the holder, tilt the shaver
backwards and press down the SmartClean
system cap to connect the shaver (‘click’).
The battery symbol flashes to indicate that the
appliance is charging. When the battery is fully
charged, the battery symbol lights up
continuously.
Using the appliance
Note: This appliance can only be used without
cord.
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Switching the appliance on and off
1 To switch on the appliance, press the on/off
button once.
2 To switch off the appliance, press the on/off
button once.
The display lights up for a few seconds to show the
remaining battery status.
Shaving
Skin adaptation period
Your first shaves may not bring you the result you
expect and your skin may even become slightly
irritated. This is normal. Your skin and beard need
time to adapt to any new shaving system. To allow
your skin to adapt to this new appliance, we advise
you to shave regularly (at least 3 times a week) and
exclusively with this appliance for a period of 3
weeks.
Dry shaving
1 Switch on the appliance.
2 Move the shaving heads over your skin in
circular movements to catch all hairs growing in
different directions. Make sure each shaving
head is fully in contact with the skin. Exert
gentle pressure for a close, comfortable shave.
Note: Do not press too hard, as this can cause
skin irritation.
3 Clean the appliance after use.
Wet shaving
For a more comfortable shave, you can also use
this appliance on a wet face with shaving foam or
shaving gel.
To shave with shaving foam or shaving gel, follow
the steps below:
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1 Apply some water to your skin.
2 Apply shaving foam or shaving gel to your skin.
3 Rinse the shaving unit under the tap to ensure
that the shaving unit glides smoothly over your
skin.
4 Switch on the appliance.
5 Move the shaving heads over your skin in
circular movements to catch all hairs growing in
different directions. Make sure each shaving
head is fully in contact with the skin. Exert
gentle pressure for a close, comfortable shave.
Note: Do not press too hard, this can cause skin
irritation.
Note: Rinse the shaving unit regularly to ensure
that it continues to glide smoothly over your
skin.
6 Dry your face.
7 Clean the appliance after use.
Note: Make sure you rinse all foam or shaving
gel off the appliance.
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Turbo setting (specific types only)
The appliance is equipped with a Turbo or Turbo+
setting. This allows you to shave hard-to-reach
areas more quickly.
1 Switch on the appliance.
2 To activate the Turbo setting, press the Turbo
button once when the appliance is switched on.
3 Move the shaving heads over your skin in
circular movements to catch all hairs growing in
different directions. Make sure each shaving
head is fully in contact with the skin. Exert
gentle pressure for a close, comfortable shave.
Note: Circular movements provide better
shaving results than straight movements.
4 To deactivate the Turbo setting, press the Turbo
button once.
Using the click-on attachments
Note: The accessories supplied may vary for
different products. The box shows the accessories
that have been supplied with your product.
Removing or attaching click-on attachments
1 Make sure the appliance is switched off.
2 Pull the attachment straight off the appliance.
Note: Do not twist the attachment while you
pull it off the appliance.
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3 Insert the lug of the attachment into the slot in
the top of the appliance. Then press down the
attachment to attach it to the appliance (‘click’).
Using the precision trimmer attachment
You can use the precision trimmer attachment to
touch up your beard, sideburns and moustache.
1 Attach the attachment to the appliance ('click').
2 Switch on the appliance.
3 Hold the trimmer attachment perpendicular to
the skin and move the appliance downwards
while you exert gentle pressure.
4 Clean the attachment after use (see 'Cleaning
and maintenance').
Using the beard styler attachment with
comb
You can use the beard styler attachment with the
comb attached to style your beard at one fixed
setting or at different length settings. You can also
use it to pre-trim any long hairs before shaving for
a more comfortable shave.
The length settings on the beard styler attachment
correspond to the remaining hair length after
cutting and range from 1 to 5mm (3/64 - 3/16in).
1 Attach the attachment to the appliance ('click').
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2 Slide the comb straight into the guiding grooves
on both sides of the beard styler attachment
(‘click’).
3 Press the length selector and then push it to
the left or right to select the desired hair length
setting.
4 Switch on the appliance.
5 Move the appliance upwards while you exert
gentle pressure. Make sure the front of the
comb is in full contact with the skin.
6 Clean the attachment after use (see 'Cleaning
and maintenance').
Using the beard styler attachment without
comb
You can use the beard styler attachment without
the comb to contour your beard, moustache,
sideburns or neckline at a length of 0.5mm
(1/32in).
1 Pull the comb off the beard styler attachment.
Note: Grab the comb in the center to pull it off
the beard styler attachment. Do not pull at the
sides of the comb.
2 Switch on the appliance.
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3 Hold the beard styler attachment perpendicular
to the skin and move the appliance downwards
while you exert gentle pressure.
4 Clean the attachment after use (see 'Cleaning
and maintenance').
Using the cleansing brush attachment
Note: For better shaving results, use the click-on
cleansing brush attachment before shaving.
Use the rotating cleansing brush with your daily
cleansing cream. The cleansing brush removes oil
and dirt, contributing to a healthy and oil-free skin.
We advise you to use it no more than twice a day.
Do not use the appliance on damaged or irritated
skin or on wounds.
1 Place the attachment on the attachment
holder.
2 Attach the attachment to the appliance ('click').
3 Moisten the attachment with water.
Note: Do not use the appliance with a dry
cleansing brush attachment, as this can irritate
the skin.
4 Moisten your face with water and apply a
cleanser to your face.
5 Place the attachment on your cheek.
6 Switch on the appliance.
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20 sec.
20 sec.
20 sec.
English
7 Gently move the brush across your skin from
the nose towards the ear. Do not push the
brush too hard onto the skin to make sure that
the treatment remains comfortable.
Note: Do not cleanse the sensitive area around
your eyes.
8 After approx. 20 seconds, move the appliance
to your other cheek and start cleansing this part
of your face.
9 After approx. 20 seconds, move the appliance
to your forehead and start cleansing this part of
your face. Gently move the brush head from left
to right.
Note: We advise you to not overdo the
cleansing and to not cleanse any zone longer
than 20 seconds.
10 Switch off the appliance and clean the
attachment after use.
11 After the treatment, rinse and dry your
face.Your face is now ready for the next step of
your daily skincare routine.
Using the nose/ear trimmer attachment
You can use the nose/ear trimmer attachment to
trim your nose and/or ear hair.
Trimming nose hair
When trimming nose hair, make sure your nostrils
are clean.
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1 Attach the attachment to the appliance ('click').
2 Switch on the appliance.
3 Carefully insert the attachment into one of your
nostrils.
Do not insert the attachment more than 0.5cm
into your nostrils.
4 Slowly move the attachment around to remove
all unwanted hairs in your nostrils.
5 Clean the attachment after use (see 'Cleaning
and maintenance').
Trimming ear hair
When trimming ear hair, make sure your outer ear
channels are clean and free from wax.
1 Attach the attachment to the appliance ('click').
2 Switch on the appliance.
3 Slowly move the attachment along the rim of
the ear to remove hairs that stick out beyond
the rim.
4 Insert the attachment into the outer ear
channel.
Do not insert the attachment more than 0.5cm
into your ear channel, as this could damage the
eardrum.
5 Slowly turn the attachment around to remove
all unwanted hairs from your outer ear channel.
6 Clean the attachment after use (see 'Cleaning
and maintenance').
Cleaning and maintenance
Note: The accessories supplied may vary for
different products. The box shows the accessories
that have been supplied with your product.
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Cleaning the shaver in the SmartClean system
Preparing the SmartClean system for use
Caution: Do not tilt the SmartClean system to
prevent leakage.
Note: Hold the SmartClean system while you
prepare it for use.
Note: If you clean the shaver in the SmartClean
system once a week, the SmartClean cartridge
lasts approximately three months.
1 Put the small plug in the back of the
SmartClean system.
2 Put the supply unit in the wall socket.
3 While holding the SmartClean system with one
hand, press the button on the side of the
SmartClean system and lift the top part of the
SmartClean system.
4 Pull the seal off the cleaning cartridge.
5 Place the cleaning cartridge in the SmartClean
system.
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6 While holding the SmartClean system with one
hand, gently push the top part of the
SmartClean system back down (‘click’).
Using SmartClean
Note: If you use the shaver with shaving foam,
shaving gel or pre-shave products, briefly rinse the
shaver warm water before you clean it in
SmartClean.
Caution: Always shake excess water off the
shaver before you place it in the SmartClean
system.
1 Press to open the SmartClean cap, to be able to
place the shaver in the holder ('click').
2 Hold the shaver upside down above the holder.
Make sure the front of the shaver points
towards the SmartClean holder.
3 Place the shaver in the holder (1), tilt the shaver
backwards (2) and press down the top cap to
connect the shaver ('click') (3).
The battery symbol on SmartClean starts to
flash, which indicates that the shaver is
charging.
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4 Press the on/off button on SmartClean to start
the cleaning program.
During the cleaning phase, the cleaning symbol
flashes. When the cleaning phase is done (after
approx. 10 minutes), the cleaning symbol lights
up continuously.
Next, the ready symbol lights up continuously.
30 minutes after the cleaning program and
charging are done, SmartClean switches off
automatically.
The battery symbol lights up continuously to
indicate that the shaver is fully charged.
Charging takes approx. 1 hour.
5 To let the shaver dry, you can leave it in the
SmartClean system until your next shave. You
can also remove the shaver from the
SmartClean system, shake off excess fluid, open
the shaving unit and let the shaver air-dry.
Press to open the SmartClean cap, to remove
the shaver from the holder ('click').
Note: If you press the on/off button of SmartClean
during the cleaning program, the program stops. In
this case, the cleaning or drying symbol goes out.
Note: If you disconnect SmartClean from its power
supply, the cleaning program stops.
Replacing the SmartClean cartridge
Replace the cleaning cartridge when the
replacement symbol flashes orange or when you
are no longer satisfied with the cleaning result. If
you clean the shaver with SmartClean once a
week, the cartridge lasts approximately three
months.
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1 While holding SmartClean with one hand, press
the button on the side of SmartClean and lift
the top part of the SmartClean.
2 Remove the cleaning cartridge from SmartClean
and pour out any remaining cleaning fluid. You
can safely pour the cleaning fluid down the sink.
3 Discard the empty cleaning cartridge.
4 Unpack the new cleaning cartridge and pull off
the seal.
5 Place the cleaning cartridge in the SmartClean.
6 While holding SmartClean with one hand, gently
push the top part back down (‘click’).
Cleaning the shaver under the tap
Clean the shaver after every use for optimal
performance.
Be careful with hot water. Always check if the
water is not too hot, to prevent burning your
hands.
Never dry the shaving unit with a towel or tissue,
as this may damage the shaving heads.
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While rinsing the shaving unit, water may drip out
of the base of the shaver. This is a normal
occurrence.
1 Switch on the appliance.
2 Rinse the shaving unit under a warm tap.
3 Switch off the appliance. Press the release
button to open the shaving unit.
4 Rinse the hair chamber under the tap.
5 Rinse the shaving head holder under a warm
tap.
6 Carefully shake off excess water and let the
shaving head holder air-dry completely.
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7 Close the shaving head holder ('click').
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Cleaning the click-on attachments
Never dry trimmer or beard styler attachments with
a towel or tissue, as this may damage the trimming
teeth.
The accessories supplied may vary for different
products. The box shows the accessories that have
been supplied with your product.
Cleaning the precision trimmer attachment
Clean the trimmer attachment after each use.
1 Switch on the appliance with the precision
trimmer attachment attached.
2 Rinse the attachment under a warm tap.
3 After cleaning, switch off the appliance.
4 Carefully shake off excess water and let the
attachment air-dry completely.
For optimal performance, lubricate the teeth of the
attachment with a drop of sewing machine oil
every six months.
Cleaning the beard styler attachment
Clean the beard styler attachment after each use.
1 Pull the comb off the beard styler attachment.
Note: Grab the comb in the center to pull it off
the beard styler attachment. Do not pull at the
sides of the comb.
2 Rinse the cut hairs off the cutting unit with
lukewarm water.
3 Rinse the cut hairs off the comb.
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4 Remove the cutting unit from the beard styler
attachment. By pushing the cutting unit from
the beard styler attachment you can remove
any hairs that have accumulated inside the
beard styler. You can also rinse the back of the
cutting unit.
5 Rinse cut hairs out of the beard styler
attachment.
6 Carefully shake off excess water and leave the
comb, cutting unit and beard styler attachment
to dry before next usage.
7 When the cutting unit is dry attach it to the
beard styler attachment.
8 When the comb is dry, re-attach it to the beard
styler.
9 For optimal performance, lubricate the teeth of
the attachment with a drop of sewing machine
oil regularly.
Cleaning the cleansing brush attachment
Clean the cleansing brush attachment after each
use.
1 Switch off the appliance.
2 Detach the brush head from the attachment
holder.
3 Clean the parts thoroughly with warm water
and soap.
4 Dry the cleansing brush attachment with a
towel.
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Storage
Cleaning the nose trimmer attachment
Clean the nose trimmer attachment every time you
have used it.
1 Make sure the appliance is switched off.
2 Rinse the cutting element with hot water.
3 Switch on the appliance and rinse the cutting
element once more to remove any remaining
hairs. Then switch off the appliance again.
4 Carefully shake off excess water and let the
nose trimmer attachment dry.
Tip: For optimal trimmer performance, lubricate
the trimmer teeth with a drop of sewing machine
oil every six months.
We advise you to let the appliance and its
attachments dry before you put the protection
caps on the attachments or store the shaver in the
pouch.
Note: The accessories supplied may vary for
different products. The box shows the accessories
that have been supplied with your product.
Store the shaver in the pouch (if supplied).
Put the protection cap on the shaver to protect it
from any dirt accumulation.
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Place the protection cap on the nose trimmer
2yrs
attachment.
Put the protection cap on the cleansing brush
attachment to protect it from dirt accumulation.
Replacement
Replacing the shaving heads
For maximum shaving performance, we advise you
to replace the shaving heads every two years.
Replace damaged shaving heads immediately.
Always replace the shaving heads with original
Philips shaving heads (see 'Ordering accessories').
Replacement reminder
The replacement reminder indicates that the
shaving heads need to be replaced.The shaving
unit symbol and arrows light up when you switch
off the appliance.
1 Switch off the appliance.
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2 Press the release button to open the shaving
unit.
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3 Pull the shaving head holder off the bottom
part of the shaving unit.
4 Turn the retaining rings counterclockwise and
remove them. Place them aside in a safe place.
5 Remove the shaving heads from the shaving
head holder.
Discard the used shaving heads immediately to
avoid mixing them with the new shaving heads.
6 Place the new shaving heads in the shaving
head holder.
Note: Make sure that the projections of the
shaving heads fit exactly into the recesses of
the shaving head holder.
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7 Place the retaining rings back onto the shaving
heads and turn them clockwise to reattach the
retaining ring.
Each retaining ring has two recesses and two
projections that fit exactly in the projections
and recesses of the shaving head holder.
- Turn the ring clockwise until your hear a click to
indicate that the ring is fixed.
Note: Hold the shaving head holder in your
hand when you reinsert the shaving heads and
reattach the retaining rings. Do not place the
shaving head holder on a surface, as this may
cause damage to the shaving heads.
8 Reinsert the hinge of the shaving head holder
into the slot of the shaving unit. Close the
shaving head holder (‘click’).
9 To reset the replacement reminder, press and
hold the on/off button for approx. 7 seconds.
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Replacing the cleansing brush attachment
The cleansing brush attachment should be
replaced every 3 months or earlier if the brush
hairs are bent or damaged (see 'Ordering
accessories').
Ordering accessories
To buy accessories or spare parts, visit
www.philips.com/parts-and-accessories or go to
your Philips dealer. You can also contact the
Philips Consumer Care Center in your country (see
the international warranty leaflet for contact
details).
The following accessories and spare parts are
available:
- SH50 Philips shaving heads
- HQ110 Philips shaving head cleaning spray
- RQ111 Philips beard styler attachment
- RQ585 Philips cleansing brush attachment
- RQ560, RQ563 Philips cleansing brush heads
- JC301, JC302, JC303, JC304, JC305 cleaning
cartridge
- HQ8505 supply unit
Note: The availability of the accessories may differ
by country.
Recycling
- Do not throw away the product with the normal
household waste at the end of its life, but hand
it in at an official collection point for recycling.
By doing this, you help to preserve the
environment.
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- This product contains a built-in rechargeable
battery which shall not be disposed of with
normal household waste. Please take your
product to an official collection point or a
Philips service center to have a professional
remove the rechargeable battery.
- Follow your country’s rules for the separate
collection of electrical and electronic products
and rechargeable batteries. Correct disposal
helps prevent negative consequences for the
environment and human health.
Removing the rechargeable shaver battery
Only remove the rechargeable battery when
you discard the appliance. Before you
remove the battery, make sure that the
appliance is disconnected from the mains
and that the battery is completely empty.
Take any necessary safety precautions
when you handle tools to open the
appliance.
Be careful, the battery strips are sharp.
1 Remove the screw in the back of the shaver.
2 Remove the back panel.
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3 Take out the power unit.
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4 Bend the snap hooks aside and remove the
transparent cover of the power unit.
5 Lift out out the battery holder and cut the wires
with a pair of cutting pliers or scissors.
6 Bend the battery tags aside with a pair of
cutting pliers or a screw driver.
7 Remove the rechargeable batteries.
Warranty and support
If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
Warranty restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international warranty
because they are subject to wear.
Troubleshooting
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
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Shaver
ProblemPossible causeSolution
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The appliance
does not work
when I press the
on/off button.
Theappliancedo
es not shave as
well as it used to.
I replaced the
shaving heads,
but the
replacement
reminder is still
showing.
A shaving head
symbol has
suddenly
appeared on the
display.
The appliance is still
attached to the wall
socket. For safety
reasons, the
appliance can only
be used without
charging cord.
The rechargeable
battery is empty.
The travel lock is
activated.
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
The shaving heads
are damaged or
worn.
Hairs or dirt
obstruct the shaving
heads.
You have not reset
the replacement
reminder.
This symbol is the
replacement
reminder.
Unplug the appliance and
press the on/off button to
switch on the appliance.
Recharge the battery.
Press the on/off button
for 3 seconds to
deactivate the travel lock.
Clean the shaving heads
thoroughly or replace
them.
Replace the shaving
heads.
Clean the shaving heads
in the regular way or clean
them thoroughly.
To reset the replacement
reminder, press and hold
the on/off button for more
than 7 seconds.
Replace the shaving
heads.
Page 38
English
38
ProblemPossible causeSolution
Water is leaking
from the bottom
of the appliance.
SmartClean
Problem
The SmartClean
does not work
when I press the
on/off button.
The shaver is not
entirely clean
after I clean it
withthe
SmartClean.
During cleaning,
water may collect
between the inner
body and the outer
shell of the
appliance.
This is normal and not
dangerous because all
electronics are enclosed in
a sealed power unit inside
the appliance.
Possible causeSolution
The SmartClean is
not connected to
the wall socket.
The cleaning
cartridge is empty.
The replacement
symbol flashes to
indicate that you
have to replace the
cleaning cartridge.
You have not
placed the shaver in
SmartClean
properly, so there is
no electrical
connection
between
SmartClean and the
shaver.
Put the small plug in the
SmartClean and put the
supply unit in the wall
socket.
Place a new cleaning
cartridge in the SmartClean.
Press down the top cap
(‘click’) to ensure a proper
connection between the
shaver and the SmartClean.
Page 39
English
39
Problem
The shaver is not
fully charged
after I charge it
in SmartClean.
Possible causeSolution
The battery of the
shaver is not
charged sufficiently.
The cleaning
cartridge needs to
be replaced.
You have used
another cleaning
fluid than the
original Philips
Norelco cleaning
cartridge.
The hole of the
drain of the
cleaning cartridge is
blocked.
You have not
placed the shaver in
SmartClean
properly, so there is
no electrical
connection
between
SmartClean and the
shaver.
If the battery of the shaver
is not charged sufficiently,
the SmartClean may not
work properly. The shaver
needs to be able to switch
on briefly during the rinsing
phase. Charge the shaver
for a short time before you
use the SmartClean to
clean your shaver.
Replace the cleaning
cartridge.
Only use the original
Philips Norelco cleaning
cartridge.
Remove the cartridge from
the SmartClean and push
the hairs down the drain
with a toothpick.
Press down the top cap
(‘click’) to ensure a proper
connection between the
shaver and SmartClean.
ProblemPossible causeSolution
The nose trimmer
attachment pulls
at the hairs.
You move the
appliance too fast.
Slowly move the
attachment around to
remove all unwanted hairs
in your nostrils.
Page 40
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40
ProblemPossible causeSolution
The nose trimmer
attachment does
not work.
The cutting
element of the
attachment is very
dirty, for instance
because some
nasal mucus has
dried inside the
cutting element.
Clean the cutting element
by rinsing it under the tap
with hot water. Switch on
the appliance and rinse the
cutting element once more
to remove any remaining
hairs
If rinsing the nose trimmer
under the tap does not
unblock the cutting
element, then immerse it in
a glass with warm water for
a few minutes. Then switch
on the appliance and rinse
it under the tap.