PHILIPS VOIP8550B User Manual

Download

Page 1

www.philips.com/welcome

To insert with

Master EN Telephone Answering Machine

Warning

Use only rechargeable batteries. Charge the handset for 24 hours before use.

VOIP 855

Page 2

Page 3

Table of contents

1Important 4

1.1 Power requirements 4

1.2 Digital security system 5

1.3 Software licences 5

1.4 Conformity 6

1.5 Environmental 6

1.6 Recycling & disposal 6

1.7 Electric, Magnetic and Electromagnetic Fields ("EMF") 7

2 Your phone 8

2.1 What’s in the box 8

2.2 What else will you need 8

2.3 Overview of your phone 9

2.4 Overview of the base station 10

2.5 Display icons 10

2.6 The menus 11

3Getting started 12

3.1 Connect the base station 12

3.2 Connect your charger 12

3.3 Install your handset 12

3.4 Checking the battery level 13

3.5 Settings before first use 13

3.6 Log in to Skype 14

4 General description 15

4.1 What is standby mode? 15

4.2 Checking the signal strength 15

4.3 Switching your handset ON/OFF 15

4.4 Setting the clock 15

4.5 Menu structure 17

5 Skype on your phone 21

5.1 What is Skype? 21

5.2 Skype, landlines and mobiles 21

5.3 Commonly used terms 21

5.4 Using Skype on this phone 21

6Call 24

6.1 Make a regular call 24

6.2 End a call 26

6.3 Answer a call 26

6.4 During a call 26

6.5 Make a second landline call 27

6.6 Answer a second landline call 27

6.7 Answer a second Skype call 27

Table of contents 1

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Table of contents

7 Intercom and Conference

Calls 28

7.1 Calling another handset 28

7.2 Internal call during an external call 28

7.3 Transferring a call 28

7.4 Conference call 29

8 Text and Numbers 30

8.1 Entering text and numbers 30

8.2 Switching between uppercase, lowercase and numeric 30

8.3 Entering symbols 31

9Contact list 32

9.1 View the contact list 32

9.2 Call from the contact list 32

9.3 Shared phonebook 32

9.4 Adding a contact 33

9.5 Send a voicemail to your Skype contact 33

9.6 Manage your contacts 33

9.7 Handling a contact request 34

10 Your Skype profile 35

10.1 Public details 35

10.2 Private details 35

11 Call History 36

11.1 Call history options 36

12 Custom Options 38

12.1 Personalizing your phone’s display 38

12.2 Personalizing your phone’s sounds 39

13 Calling Features 40

13.1 Auto answer 40

13.2 Auto hang-up 40

13.3 Skype call features 40

13.4 Landline call features 41

14 Network Services 44

14.1 Voicemail 44

14.2 Voicemail Call forward 46

14.3 Call back 46

14.4 Cancel call back 46

14.5 Withhold identity 46

15 Extra Features 48

15.1 Keypad lock 48

15.2 Missing handset(s) 48

2Table of contents

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Table of contents

16 The System 49

16.1 Set your country 49

16.2 Register the handset 49

16.3 Unregister a handset 49

16.4 Change the system PIN 50

16.5 Reset the default settings 50

16.6 Network settings 50

16.7 Country codes list 52

17 The Answering Machine 53

17.1 Turning on the answering machine 53

17.2 Turning off the answering machine 53

17.3 Setting the answering machine language 54

17.4 Setting the answer mode 54

17.5 Outgoing messages (OGM) 54

17.6 Incoming messages (ICM) 55

17.7 Record memo 56

17.8 Call screening 56

17.9 Message alert 57

17.10 Setting the ring delay 57

17.11 Remote access 57

18 Default (pre-programmed)

settings 59

19 Technical Data 61

20 Frequently asked

questions 62

21 Glossary 64

22 Index 66

Table of contents 3

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1Important

This product is not designed for making emergency telephone calls when the power fails. Skype is not a replacement for your ordinary telephone and cannot be used for emergency calling. Alternative arrangements should be made for access to emergency services.

1.1 Power requirements

• This product requires an electrical

supply of 100-240 volts, single-phase alternating current, excluding IT installations defined in standard EN 60950-1.

• The electrical network is classified as

dangerous according to criteria in the standard EN 60950-1. The only way to power down this product is by unplugging the power supply from the electrical outlet. Ensure the electrical outlet is located close to the apparatus and is always easily accessible.

• The voltage on the network is

classified as TNV-3 (Telecommunication Network Voltages, as defined in the standard EN 60950-1). Following a power cut, the call in progress, as well as the date and time settings will be lost.

Warning

• Do not allow the handset to come into

contact with liquids or moisture.

• Do not open the handset, base station

or charger. This could expose you to high voltages.

• Do not allow the charging contacts or the battery to come into contact with conductive materials.

• There is a slight chance that your product could be damaged by an electrical storm. We recommend that you unplug the product from the power supply and telephone socket during a storm.

• Do not use the handset in an explosive hazard area such as where there is gas leaking.

• It is recommended that this product is not used near intensive care medical equipment or by persons with pacemakers.

• This product can interfere with electrical equipment such as answering machines, television, radio, and computers if placed too close. We recommend that you position the base station at least one meter from such appliances.

• Use only the mains adapter supplied with this equipment. Incorrect adapter polarity or voltage can seriously damage the unit.

• RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-rechargeable batteries. Use the recommended type supplied with this product. NiMH batteries must be disposed of in accordance with the applicable waste disposal regulations.

• USE ONLY WITH PROVIDED ADAPTOR

4Important

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Base adapter:

Nantong Daming DM-SC060050 (VDE and UK plug) Input: 100-240VAC 50/60Hz 0.1A Output: 6VDC 500mA Power Systems Technologies (SZ) Co., Ltd. M901.0170E (VDE plug) & M901.0170X (UK plug) Input: 100-240VAC 50/60Hz 0.1A Output: 6VDC 500mA

Charger adapter:

ESL IW156E (VDE plug) & IW156U (UK plug) Input: 100-240VAC 50/60Hz 0.2A Output: 6VDC 150mA

• USE ONLY WITH PROVIDED BATTERIES

Recommended battery:

CORUN Ni-MH AAA750 1.2V 750mAh SANIK Ni-MH SN-AAA75H 1.2V 750mAh BYD Ni-MH H-AAA750A 1.2V 750mAh

• Handsfree activation could suddenly increase the volume in the earpiece to a very high level: make sure the handset is not too close to your ear.

• This equipment is not designed to make emergency calls when the power fails. An alternative has to be made available to allow emergency calls.

• Do not expose the phone to excessive heat caused by heating equipment or direct sunlight.

• Do not drop your phone or allow objects to fall on your phone.

• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives as these may harm the set.

• Do not use the product in places where there are explosive hazards.

• Do not let small metal objects come into contact with the product. This can deteriorate audio quality and damage the product.

• Active mobile phones in the vicinity may cause interference.

About operating and storage temperatures:

• Operate in a place where temperature is always between 0 and 35º C.

• Store in a place where temperature is always between -25 and 45º C.

• Battery life may be shortened in low temperature conditions.

Metallic objects may be retained if placed near or on the handset receiver.

1.2 Digital security system

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. There is a unique digital security code programmed in each unit. When the base and the handset are powered up the first time, the handset automatically links with the base ready for normal and secure use. If you have purchased additional accessory handset(s), you will need to follow the registration procedure in “Register the handset” in this manual to maintain intact the digital security.

1.3 Software licences

This product contains open source software packages. An overview of these packages, the licences and/or notices that apply to them, and the source code for a

Important 5

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number of these packages are available in the on-line product documentation, which is visible on www.philips.com/support.

1.4 Conformity

We, Philips declare that the product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This product can only be connected to the analogue telephone networks of the countries mentioned on the packaging. You can find the Declaration of Conformity on www.philips.com/support.

1.5 Environmental

Remember to observe local regulations regarding the disposal of your packaging materials, exhausted batteries and old equipment. Promote their recycling where possible.

1.6 Recycling & disposal

Disposal instructions for old products: The purpose of the WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) is to ensure that products are recycled using the best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. Your product is designed and manufactured with high quality materials and components which can be recycled and reused. Do not dispose of your old product in your general household waste bin. Inform yourself about the local separate collection system for electrical and

electronic products marked by this symbol.

Use one of the following disposal options:

• Dispose of the complete product (including its cables, plugs and accessories) in the designated WEEE collection facilities.

• If you purchase a replacement product, hand your complete old product back to the retailer. The shop should accept it as required by the WEEE directive.

Disposal instructions for batteries: Batteries should not be disposed of with general household waste.

Packaging information: Philips has marked the packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste.

A financial contribution has been paid to the associated national recovery & recycling system. The labelled packaging material is recyclable.

6Important

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1.7 Electric, Magnetic and Electromagnetic Fields ("EMF")

1. Philips Royal Electronics

manufactures and sells many consumer oriented products which usually, as with any electronic apparatus, have the ability to emit and receive electro magnetic signals.

2. One of Philips' leading Business

Principles is to take all necessary health and safety precautions for our products, to comply with all applicable legal requirements and to stay well within the EMF standards applicable at the time of producing the products.

3. Philips is committed to develop,

produce and market products that cause no adverse health effects.

4. Philips confirms that if its products

are handled properly for their intended use, they are safe to use according to scientific evidence available today.

5. Philips plays an active role in the

development of international EMF and safety standards, enabling Philips to anticipate further developments in standardisation for early integration in its products.

Important 7

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2 Your phone

Congratulations on your purchase and welcome to Philips!

To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

2.1 What’s in the box

HandsetBase station

Power supply

for the base

Line Cord* Quick start guide

NiMH AAA

Rechargeable

Batteries x 2

User Manual on

CDROM

Guarantee

Charger with power

supply

One Ethernet cable

(with RJ45

connector)

* Optional line adaptors may be included in the box.

2.2 What else will you need

• A telephone line and an Internet connection (High speed Internet 512kb minimum

recommended).

• Also needed a router or a modem-router with a free ethernet port.

8 Your phone

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2.3 Overview of your phone

AEarpiece

B New event LED

New calls, messages, voicemails

C Left Softkey

Select the function displayed on the handset screen directly above it. Access main menu

DRight Softkey

Select the function displayed on the handset screen directly above it. Redial the last number Delete text or digit(s) Cancel operation

Your phone 9

E Skype key

Access contact list Confirm of selection during menu operation

F Up key

Moves cursor up a row Increase earpiece volume Enter Skype status menu

GLeft key

Moves cursor left

H Right key

Moves cursor right

IDown key

Moves cursor down a row Decrease earpiece volume Enter call history

JTalk/Recall key

Make and receive calls Send flash signal

K End/On/Off key

End call Exit menu/operation Turn handset on/off

LStar key

Dial Switch between lowercase and uppercase during editing mode

MPause/Keylock key

Dial # and enter pause Lock/Unlock keypad

N Intercom/Conference key

Make intercom call Make conference call

O Mute key

Mute/unmute microphone

P Speaker key

Turn speaker on/off

Q Microphone

[

]

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2.4 Overview of the base station

AOn/Off key

Turn the answering machine on/off

B Volume down

Decrease/Increase speaker volume

C Delete key

Delete messages

D Previous key

Skip backward during playback

ENext key

Skip forward during playback

F Play/Stop key

Play messages Stop message playback

G Message counter

Display message number Display answering machine operation Display volume level during setting

10 Your phone

A Paging key

Find handset(s) Enter registration mode

B Line LED

Blink when receiving a call Lit when base is on

C Skype line key and LED

Toggle between “Online” and “Away” status Lit during “Online” status

2.5 Display icons

Each icon gives you a visual message of your handset status:

Battery is fully charged*

Battery is low

Battery is charging

In range

Out of range

Speaker on

New missed call

New voicemail

New authorization request

Silent

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Microphone muted

Keypad locked

Headset attached

*Optimal battery life is reached after 3 cycles of complete charging (over 15 hours) and discharging, allowing approximately 10 hours of talk-time and 150 hours of stand-by time.

Each icon gives you a visual message of your Skype status:

Offline

Online

Away

Do Not Disturb

2.6 The menus

Your phone offers a variety of features and functions grouped in the menus.

2.6.1 Browsing the menus

The main menu includes the Contacts, History, Skype Status, Add Contact, Answer Machine and Settings menus.

From standby mode, you can,

•Press

menu.

•Press

menu.

•Press

Tip

u or d to navigate the menus.

Use

to enter the main

: to view the contact list. u to enter the

d to enter

Skype Status

History

menu.

Your phone 11

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3 Getting started

3.1 Connect the base station

Connect the output plug of the

mains adapter to the bottom of the base station and the mains adapter to a standard wall outlet. Connect one end of the ethernet

cable to the ethernet socket on the bottom of the base station and the other end to an ADSL/Cable modem or a router or a switch/hub connected to the Internet. Connect the telephone line cord to

the phone socket at the bottom of the base station and the wall phone socket.

3.2 Connect your charger

Connect the mains adapter to a

standard wall outlet.

3.3 Install your handset

Warning

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-rechargeable batteries. Use recommended type supplied with this product. NiMH batteries must be disposed of in accordance with the applicable waste disposal regulations.

Note

Charge the handset(s) for 24 hours before initial use!

The batteries are pre-installed in

your handset. Before charging, remove the pull-tape.

Place the handset on the charger.

When the handset is placed correctly in its charging position, a tone will be emitted and the battery icon will scroll , indicating that the battery is charging. Once the battery is fully charged, the battery icon will appear steadily.

12 Getting started

Page 16

Note

Handset may get warm during initial charging. This is normal. The handset may take a few seconds to power up.

3.3.1 Replacing your batteries

If there is a need to replace your batteries, always use the recommended battery type (see page 5).

Warning

Check the battery polarity when inserting in the battery trail. Incorrect polarity may damage the product.

Use the coin or screwdriver to turn

the battery cover screw in an anticlockwise direction to unlock the cover.

Pull open the battery trail.

Place the new rechargeable bat teries

in the correct polarity as indicated into the battery trail.

Close the trail and turn the battery

cover screw in a clockwise direction to lock the cover.

Note

Please use a coin or screwdriver that is the right shape and size for the screw that is used. Otherwise you may damage the screw when tightening it.

3.4 Checking the battery level

The battery icon displays the current battery level.

Battery full.

Battery is 2/3 full.

Battery is 1/3 full.

Battery is low. Require charging.

Your handset may power down shortly if it is not charged after the battery is empty. If you are on the phone when the battery is nearly empty, you will hear warning tones. Place the handset on the charger unit to recharge the batteries. Otherwise, your call may be cut off shortly after the warning.

3.5 Settings before first use

Before you first use your handset, you will be asked to set the language, accept an agreement and select the country where the phone is to be used.

Getting started 13

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3.5.1 Setting your language

This setting determines the display language of the menus and messages.

Select your language.

Press

Select

Note

If you need to re-configure your language setting, see “Set the display language” on page 38.

3.5.2 Review the agreement

Read the agreement carefully. It is necessary that you understand and accept the terms and conditions of the agreement before using the phone.

Press

agreement. Press

agreement and proceed.

Warning

If you do not accept the agreement, you will not be able to access Skype features.

3.5.3 Select your country

It is necessary to set the correct country for the phone to work properly according to your country’s standards.

Select your country.

Press

Note

The phone is best configured for the available countries in the list. Please refer to the country codes list on page 52 to see your country's international calling code. If you need to re-configure your country setting, see “Set your country” on page 49.

14 Getting started

to confirm.

u or d to scroll through the

to accept the

Select

to confirm.

3.6 Log in to Skype

After an automatic restart, your phone will prompt you to log in into your Skype account. If you do not have a Skype account, you may create a new account using your phone.

3.6.1 Logging in as an existing Skype user

Press

Select

Enter your Skype name. Press

select your user name if displayed. Enter your Skype password. Press

• The screen prompts you to save your

Press

• Your phone will automatically log

5 Press

• Your phone will prompt you to log

3.6.2 Creating a new Skype

Select

Follow the steps on page 21 to create a new Skype user.

Skype Status

password for auto reconnect in future.

Yes

into your Skype account every time the base unit powers up.

into your Skype account the next time the base unit powers up.

account

Create new account

to confirm.

for one-time login.

. Press

Page 18

4 General description

4.1 What is standby mode?

Your phone is in standby mode when it is idle. The standby screen displays your Skype status icon, your Skype ID (if available), the handset number, the system time, the signal icon, and the battery icon. The backlight goes off after a few seconds. This is a normal status.

4.2 Checking the signal strength

The signal icon displays the link status between the handset and the base unit. Signal icon : The handset and base unit are linked. They can communicate. No signal icon : The handset and base unit have lost link. They are not able to communicate. Take your handset closer to the base unit to reconnect the link.

Note

If your handset has lost link, you will not be able to make or receive any calls. You will also not be able to carry out many of the phone's functions and features.

4.3.2 Switching on your handset

Press

• The handset may take a few seconds to power up.

4.4 Setting the clock

Your phone has a calendar and digital clock. Set the date and time before initial use of the phone.

Note

After resetting the phone, you may have to set the date and time again.

4.4.1 Set the time

Note

If you use this menu to set the time manually, your phone will use this new setting, and stop automatic update until the base power is reset.

1 2

Press Select

Time

Use digit keys to enter the Hour / Minute. Press

• The setting is saved.

Settings

. Press

Time & Date

Select

to confirm the setting.

4.3 Switching your handset ON/ OFF

4.3.1 Switching off your handset

Press and hold

• The power menu is displayed.

Scroll to

• The handset is switched off.

Note

Your handset cannot receive any calls if the power is switched off.

General description 15

e for 2 seconds.

Switch Off

. Press

Select

4.4.2 Select Daylight saving

Press

1 2

3 4

Select

Settings

Daylight saving

Select the Daylight saving. Press

to confirm the setting.

• The setting is saved.

> . Press

Time & Date

Select

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4.4.3 Select the time format

Press

Select

Time format

Select the Time format.

Press

• The setting is saved.

4.4.4 Set the date

Press

Select

Date

Use digit keys to enter the Month /

Day / Year. Press

• The setting is saved.

4.4.5 Select the date format

Press

Select

format

Select the date format.

Press

• The setting is saved.

4.4.6 Select the date separator

The date separator is a symbol such as a slash that separates the month, day, and year (i.e. 08/12/2009). Your phone supports 4 styles (: / . -).

Press

Select

separator

Select the date separator.

Press

• The setting is saved.

Settings

Time & Date

. Press

Select

to confirm the setting.

Settings

. Press

Settings

. Press

Settings

Time & Date

Select

to confirm the setting.

Time & Date

Select

to confirm the setting.

Time & Date

. Press

Select

to confirm the setting.

Date

16 General description

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4.5 Menu structure

The table below describes the menu tree of your phone. Press to enter each option. Use navigation keys

Contacts

Add contact

Online skype contact

Phone number contact

Offline skype contact

Contact details not known

ud[] to navigate within the menus.

Call

Send voice mail

View profile

Rename

Remove

Block

SkypeOut call

Regular call

Details

Rename

Remove

Share on phone

Call

Send voice mail

View profile

Rename

Remove

Block

Request details

Call

Send voice mail

View profile

Rename

Remove

Block

in idle mode

General description 17

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Contacts

History

Skype Status

Add contact

Answer machine

Shared contacts SkypeOut call

Regular call

Details

Rename

Remove

Copy to my contacts

All events

Missed calls

Incoming calls

Outgoing calls

Voice mails

Answering Machin e

Contacts requests

Online Status Online

Away

Do no disturb

Offline

My Profile Limited profile

Private details

Change password

Sign out

Account Status Skype Credits

SkypeIn

Voicemail*

Skype contact

Phone number

Play

Delete all

Record memo

18 General description

Page 22

Answer machine

Settings

Answer mode Answer & Record

Answer Only

Record OGM Answer & Record

Answer Only

Answer On/Off On/Off

Ans. Settings Ring delay 1 /2/3/4/5/6/7/8 rings / Toll Saver

Remote access On / Off

Handset screening On / Off

Base screening On / Off

OGM languages

Phone Handset Name

Auto answer On / Off

Auto hangup On / Off

Registration

De-registration

Language

Preferred line Regular call / SkypeOut call / Always ask

Share contacts On / Off

Sounds Ringtone S kype call

Ring Volume

Notifications On / Off

Keypad Tone On / Off

Confirmation On / Off

Display Brightness

Contrast Level 1/2/3/4/5

Backlight 20 seconds / 30 seconds / 1 min

Screen Saver Off / Clock / St andard

Regular Call Carrier code*

Area code*

List of languages

Regular call

Intercom

List of melodies

General description 19

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Settings

Regular Call Auto prefix Detect number: Replace by:

Skype Call Voicemail*

Time & Date Time

Network Information

Advanced Country*

*This menu item is country-dependent

Recall t ime* Short / Medium / Long

Recall Pause Time* Pause 1/2

Dial mode* Tone / Pulse

PABX* On / Off

1st ring* On / Off

Call back* Call / Define number

Cancel call back* Call / Define number

Withold identity* On / Off / Define number

Voic email* Voice Mail 1 / V oice Mail 2

Call forward

Block call S kype call / SkypeIn call / Blocked users

Time zone

Daylight saving Winter Time / Summer Time

Time format 12 Hr / 24 Hr

Date

Date format

Date separator

TCP/IP

PPPoE

Proxy

Ports

Reset network

List of countries

Reset settings

Change PIN

Software update

Check for update / Auto Update / Device information

20 General description

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5 Skype on your

phone

5.1 What is Skype?

Call free over the internet to anyone else who’s on Skype. Skype software works on computers and many desktop, cordless and mobile phones.

Warning

No Emergency Calls.

replacement for your landline and cannot be used for emergency calling.

5.2 Skype, landlines and mobiles

It's always free to call Skype-to-Skype. You can also stay in touch with people who don't have Skype yet. Call and take calls from phones and mobiles at great low rates.

5.2.1 Call phone numbers

Call phones and mobiles on great value Pay As You Go rates. With a little Skype Credit, you can also forward incoming calls to your landline or mobile when you're offline.

5.2.2 Get your own online number

You can also get an online number that people can call from phones and mobiles and you pick up in Skype.

5.2.3 Voicemail

Voicemail takes a message when you're offline or away from your computer when someone calls.

Skype on your phone 21

Skype is not a

5.2.4 Skype Voicemail

Skype Voicemail takes your calls when you are busy or offline.

5.3 Commonly used terms

These are some common terms used to talk about Skype in this user guide.

• Outgoing call: when you call someone

• Incoming call: when someone's calling you

• Missed call: when someone calls you, but you don't answer in time.

• Skype Credit: Pay As You Go credit that you can use to call phones and mobiles and buy some other Skype products.

Tip

For more information, go to skype.com.

5.4 Using Skype on this phone

This section describes how to use Skype features on this phone.

5.4.1 Switch users

Up to 5 people can sign in with their Skype usernames on your phone. This means that your family or colleagues for instance can use Skype on your phone, or you can use all of your accounts if you have more than one. Only one person can be signed in at a time.

5.4.1.1 Create an account

Press

Select

Create new account

Enter a new Skype Name. Press

Skype Status

. Press

Select

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Enter a password for this account.

5.4.1.2 Switching to another

1 2

5.4.1.3 Removing an account

1 2

Removing an account removes that person's contacts and settings on your phone. They cannot be recovered. However, you can add the same

22 Skype on your phone

Press Repeat your password. Press To continue, agree to Skype’s terms of use. Press

• You’ve set up a new Skype account.

Press Select Press Select a username from the list. Press Enter the password for this account. Press

• This automatically signs out the

Press Select

Clear user name

Select a username to remove from the list. Press

• This deletes the account from the

Select on the list. Press

• This deletes all the saved accounts

Warning

Skype user

Skype Status

Select

previous user, and signs the new user in.

Skype Status

phone.

Clear all

from the phone.

. Press

Select

to delete everyone

Select

Switch user

Select

username back to your phone by setting them up as a new user.

5.4.2 Change your online status

Press

Select

Press Select the new setting. Press

• This saves your new status.

Tip

From standby mode, you can press access the

your online status.

5.4.3 Change your password

Your password is a security feature that means no one else can sign into your Skype account. This is different from the PIN system for your phone.

Press

Select

password

Enter your password. Press

Enter your new password. Press

Repeat your new password. Press

• This saves your new password.

5.4.4 Sign out

If you have set your phone to save the login settings before (see page 14), your phone will automatically log into your Skype account even after you switch your phone off and on.

To manually sign out of Skype

Press

Select

Skype Status

Select

Skype Status

. Press

Skype Status

Online Status

menu to change

Change

Select

Sign out

u to

. Press

Page 26

to confirm.

Press

• This logs out the current user.

Note

After signing out manually, your phone will not automatically log into your Skype account when you switch on your phone.

5.4.5 Check your account

Check how much credit you've got in your account and if you have voicemail or an online number, when they expire.

Press

Select

Status

Select the account to check. Press

Select

Skype Status

. Press

Select

Account

• This shows your account information.

Tip

Your Skype Credit balance is displayed when your phone’s on standby.

5.4.6 Update Skype

Press

Select

Software update

Press Follow the on-screen instructions.

Settings

Select

Advanced

Check for update

5.4.7 Turn on auto update

You can program your phone to notify you when a new version of Skype is available. This saves you from manually checking for updates.

Press

Select

Software update

Press

Settings

Select

Advanced

Auto Update

Select the new setting. Press

• This displays a confirmation message.

Press

Yes

Press

to confirm.

4 5

• This saves your auto update setting.

Note

When you get an auto update message, press

to install the update now. Press

Later

to see the reminder again at a later

time.

5.4.8 Check device information

Press

Select

Software update information

Settings

. Press

Advanced

Device

Select

• The information is displayed.

Select

Skype on your phone 23

Page 27

6Call

Your phone supports both Skype line and landline calls. A Skype call is a call using the Skype line. A Landline call is a call using your regular phone line.

Note

This telephone is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

6.1 Make a regular call

This section describes the different ways to make a call.

Note

Signal Strength.

before making a call and during a call. For details, see “Checking the signal strength” on page 15.

1 2

Call Timer .

time of your current call.

Low Battery.

warning tones if your handset is almost out of battery. Charge your handset or your call may soon be cut off. For details, see “Checking the battery level” on page 13.

Check the signal strength

r for the landline.

Press Dial the phone number.

• The number displays on the screen and is dialed out.

Note

The call timer displays the talk

Note

During a call, you will hear

6.1.1 Assign a preferred line

A preferred line is the line of priority for calls. After setting the preferred line, all your calls ( ) will always be dialed out on the preferred line when you press

You may select either Regular or SkypeOut call as your preferred line, otherwise you can set your phone to prompt you each time you make a call.

Press

Select

line

Select the new setting. Press

• The setting is saved.

Tip

After the first Skype credit or Landline call, as a new user, your phone will invite you to set up a preferred call method.

6.1.2 Pre-dialing

Pre-dialing allows you to view and edit the number before making the call.

Enter the phone number or Skype

contact name.

• The number displays on the screen.

Press

• The number is dialed out on the

Tip

Clear

Press Press and hold after a digit has been entered. on the screen.

Settings

. Press

You can make changes before dialing out.

Phone > Preferred

Select

r to dial out the call.

preferred line. For details on preferred line, see page 24.

to erase a digit.

# to enter a pause

displays

Select

24 Call

Page 28

6.1.3 Call from the landline

Enter the phone number.

Press

Options

Select

• The number is dialed out.

6.1.4 Call using Skype Credits

Note

The phone number shall include +, the international calling code, area code (country dependent), and subscriber number.

Enter the phone number.

Note

To make a SkypeOut call, it is necessary to dial the country prefix before dialing the phone number you are calling, i.e. 00, 011 or +. For example: When making calls to North America: 00-1-905-1234567 or 011-1-9051234567 When making international calls: 00-852-12345678 or +852-12345678

Tip

To insert +: Press and hold

Press

Select

• The number is dialed out.

Note

You need to purchase Skype credits to make SkypeOut calls. Your phone will display the remaining amount of your Skype credits. For more details, please visit: http://www.skype.com/allfeatures/ skypecredit/

Regular call

Options

SkypeOut call

. Press

Select

6.1.5 Call from the contact list

: from standby to view the

Press

contact list.

. Press

Options

Select

, and then

Select a contact. Press

Note

For details on the contact list, see page 32.

6.1.6 Redial the last number

Redial

Press

• The number displays on the screen.

Press

• The number is dialed out on the

6.1.7 Call from the call history

Your phone stores all the call records of the outgoing, incoming, and missed calls. The most recent call record is stored at the top of the list. For details, see “Call History” on page 36.

Press

Select

Select a call list. Press

Select a call record. Press

Note

For all outgoing calls, the number is dialed out using the same line as before. For example, if you made the call using SkypeOut, the call will be dialed out using SkypeOut again. To dial out on the preferred line, press select

You can make changes before dialing out.

r to dial out the call.

preferred line. For details on preferred line, see page 24.

History

Call

to dial out.

Call 25

Page 29

6.2 End a call

Press

Auto hang up.

charger to end the call automatically. See “Auto hang-up” on page 40.

6.3 Answer a call

•

When a Skype call comes in, you can reject the call by pressing

When the handset rings during an incoming call, do not put the handset too close to your ear as the ringer volume may damage your hearing.

6.3.1 Turning off the ringer

For details on ringer setting, see page 39.

6.4 During a call

This section describes the features that are available during a call.

6.4.1 Adjust the earpiece volume

Tip

Place the handset on the

When the phone rings, press

• The call is established.

Note

Caller ID Service:

service provider.

Missed Call Alert:

missed, your phone displays

Missed Calls

options.

Tip

Warning

Press during a call.

• The earpiece volume is adjusted.

Subscribe from your

When a call is

. Press

View

for more

Reject

u or d to adjust the volume

You have

6.4.2 Muting the microphone

The mute feature allows you to speak to someone in the house privately.

M during a call.

Press

• The caller cannot hear you, but you can still hear his voice.

Press M again to unmute the

microphone.

• You can now communicate with the caller.

6.4.3 Using the speaker or handsfree

Warning

Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your hear.

v to turn on/off the

Press

speaker.

Tip

Use the speaker to involve everyone in the room in the conversation.

6.4.4 Use the headset

Note

Headset is optional and not provided. A headset with 2.5mm jack and minimum 32 ohm speaker impedance must be used. It is available from retail store.

Plug the headset into the headset jack at the side of your handset.

Tip

Use the headset to talk privately with the caller.

26 Call

Page 30

6.5 Make a second landline call

Note

2nd Call Service.

this service from your service provider.

During a call,

Press r.

• The current caller is put on hold.

Dial the number you want for the

2nd call.

• The number displays on the screen

Press

two callers

Press

return to standby.

Note

Toggling between two calls is a network and country dependent feature.

6.6 Answer a second landline call

Note

2nd Call Service.

this service from your service provider.

During a landline call, your phone sounds a short beep periodically to notify you of another incoming landline call.

Press

• The first call is put on hold, and you

Press

two callers

Consult and subscribe

and is dialed out.

r to toggle between the

e to end the current call and

Consult and subscribe

r to answer the call.

are now connected to the second call.

r to toggle between the

Press

6.7 Answer a second Skype call

During a Skype call, your phone sounds a short beep periodically to notify you of another incoming Skype call.

e to end the current call and

return to standby.

< to answer the call.

Press

• The first call is put on hold, and you are now connected to the second call.

Press

r to toggle between the

two callers

e to end the current call and

Press return to standby.

Call 27

Page 31

7 Intercom and

Conference Calls

An intercom call is a call to another handset registered on the same base unit. This function can only be used with a multi-handset configuration. It allows you to make free internal calls, transfer external calls from one handset to another and to use the conference option. A conference call involves conversation between other handset(s) and outside caller(s).

Note

Some of these functions could be unavailable if the extra handset used is not a VOIP855.

7.1 Calling another handset

An intercom call can only involve two handsets registered on the same base unit.

Note

If the base station only has 2 handsets (yours and another handset) registered to it, you can press handset instantly.

Press

for intercom is displayed. Select the handset you want to call.

Press

• Wait for the other party to answer

Press

intercom call.

INT

to call the other

INT

. The handset(s) available

Call

your call.

e to cancel or end the

Tip

To customize your intercom ringer, see “Personalizing your phone’s sounds” on page 39.

7.2 Internal call during an external call

While talking on the phone on the Skype line or landline, you can call another handset.

Press

INT

2 3

To return to the external caller:

7.3 Transferring a call

During a call in progress, you can tranfer the external call to a specific handset.

2 3

during the call. The handset(s) available for intercom is displayed. Select the handset you want to call. Press

Call

• Wait for the other party to answer

your call.

Press

End

during the intercom call.

• You are now connected to the

external caller.

Press

INT

during the call. The handset(s) available for intercom is displayed. Select the handset you want to call.

Call

Press

• Wait for the other party to answer

your call.

Press

e after the other party

answers your call.

• The external call is now transferred

to the other handset.

28 Intercom and Conference Calls

Page 32

7.4 Conference call

Conference call allows one external call to be shared with two handsets registered on the same base. The three people can share the conversation. No operator subscription is needed.

Press

INT

2 3

during the call. The handset(s) available for intercom is displayed. Select the handset you want to call. Press

Call

• Wait for the other party to answer

your call.

Press

Conf

• You are now on a 3-way conference

Press call.

call.

e to end the conference

Intercom and Conference Calls 29

Page 33

8 Text and Numbers

You can enter text and numbers for handset name, phonebook records, and other menu items.

8.1 Entering text and numbers

Find the key with the character you

want. Press it as many times as needed for

the character you want.

Tip

Editing.

Press

Clear

character left of the cursor. Press and hold

Clear

screen.

Input table

Key Characters (Upper case) 0 . 0 , / : ; " ' ! ¡ ? ¿ * + - %

\ ^ ~ |

1 [Sp] 1 @ _ # = < > ( )

& £ $ ¥ [ ] { } ¤ § …

A B C 2 À Â Æ Á Ã Ă Ä Å Ą Ç Ć Č

D E F 3 Ď Đ Ě È É Ê Ë Ę ∆ Φ

G H I 4 Ğ Í Ì Î Ï İ Γ

J K L 5 Λ Ł Ĺ Ľ

M N O 6 Ñ Ň Ń Ó Ô Õ Ö Ő

P Q R S 7 Ř Ş Š Ś β Π Θ Σ

T U V 8 Ţ Ť Ù Ú Û Ü Ů Ű

W X Y Z 9 Ý Ž Ż Ø Ω Ξ Ψ

to delete the

to delete all the characters on

€

Key Characters (Lower case)

0 . 0 , / : ; "

\ ^ ~ |

1 [Sp] 1 @ _ # = < > ( )

& £ $ ¥ [ ] { } ¤ § …

2 a b c 2 à â Æ á ã ă ä å ą ç ć č 3 d e f 3 ď đ ě è é ê ë ę ∆ Φ

g h i 4 ğ í ì î ï I Γ j k l 5 Λ ł ĺ ľ

m n o 6 ñ ň ń ó ô õ ö ő

7 p q r s 7 ř ş š ś β Π Θ Σ

t u v 8 ţ ú ù ú û ü ů ű µ

w x y z 9 ý ž ź ż ƒ ø Ω Ξ Ψ

Example to write " Press

once: Press 2 once: Press 8 two times: Press 5 three times:

Note

Input table is dependent on your country setting.

8.2 Switching between

uppercase, lowercase and numeric

By default, all characters entered will be in uppercase. You can press switch between uppercase and lowercase letters.

Tip

The lower right hand corner displays the method you have currently selected. for upper case; numeric mode.

' ! ¡ ? ¿ * + - %

€

PAUL

P A U L

for lower case; 1 for

* to

30 Text and Numbers

Page 34

8.3 Entering symbols

You can enter special symbols such as

and many more.

( )

1 Press * while editing in lower

case or upper case mode.

• A table of symbols is displayed.

Use

u, d, [, ] to select the symbol

that you want. Press

Select

Tip

To insert

to enter the symbol.

: press and hold 0.

? ! :

Text and Numbers 31

Page 35

9 Contact list

Your phone can store a total of 200 Skype and phone number contacts.

9.1 View the contact list

: to enter the contact list.

Press

Select the contact you want to view.

Press

Options

Select

• The details of the contact are displayed.

Note

Unknown details.

are not known, you can request details or view the profile of the contact. Press

Options

, then select

View profile

9.1.1 Search a contact

You can search a contact list by scrolling or by searching the first character.

9.1.1.1 Searching by scrolling

While in the contact list, press

d to scroll.

9.1.1.2 Searching by the first

While in the contact list, press the

digit key that contains the character you want to search by.

View Profile

. Press

character

. Press

If the contact’s details

Request details

Select

to confirm.

Select

u or

9.2 Call from the contact list

See page 25.

9.3 Shared phonebook

You can use this feature to share your contacts with other users of the phone. Your shared phonebook can store a total of 100 Skype and phone number contacts.

9.3.1 Activating your shared phonebook

Press

Select

contacts

Select the new setting. Press

• The setting is saved.

Tip

The icon displayed in front of each contact will indicate if it is a Skype, phone number or shared number:

9.3.2 Copy a shared contact

When the shared phonebook is on, you can copy a shared contact to your own contact list.

Press : to enter the contact list.

Select the shared contact you want

to copy. Press Select

Select

• The contact is saved to your contact

Settings

Phone

Select

Options

. Press

Skype contact

SkypeOut contact

Shared phonebook contact

Copy to my contacts

list.

Select

. Press

32 Contact list

Page 36

9.4 Adding a contact

Note

Memory Full.

handset displays a notification message. Delete some contacts before adding new ones.

9.4.1 Adding a Skype contact

1 2

If shared phonebook is on, the new contact will be available to all users.

9.4.2 Adding a phone contact

1 2

If your contact list is full, the

Press

Select

Skype contact

Enter the name (Skype name or full name) or email of the Skype user. Press

• A list of matching names is

Scroll to the contact you want. Press

Select

Press request to see his/her contact details. Edit the request details if you want and press

• An authorization request is sent to

Note

Press Select

Phone number

Enter the number in this format (+, international calling code, area code, and the phone number). Press

Contacts > Add Contact

. Press

displayed.

Yes

if you wish to send a

the contact. The new contact will be added after the user accepts your request.

Contacts

Add Contact

. Press

Select

Enter the name of the phone contact

user. Press Continue to step 5 if shared phonebook is on. Select

share this contact or

account

• The new contact is saved.

Note

Contacts with identical numbers cannot be saved.

9.5 Send a voicemail to your

Press

Select a Skype contact. Press

Options

Select

• A voicemail call is initiated.

9.6 Manage your contacts

You can rename, block or remove each contact on your contact list.

9.6.1 Rename a contact

You can change the display name of a contact.

Press

Select the contact you want to

rename. Press Select

Edit the name. Press

corrections. Press

• The edited name is saved.

All phone users

if otherwise.

Skype contact

if you want to

Only my

: to enter the contact list.

Send voice mail

: to enter the contact list.

Options

Rename

. Press

Clear

to confirm.

. Press

Select

to make

Select

Contact list 33

Page 37

9.6.2 Remove a contact

: to enter the contact list.

Press

Select the contact you want to

block. Press Select

• A confirmation request is displayed.

Press

• The contact is removed.

9.6.3 Block a contact

You can block a user from contacting you and vice versa. You will always appear as offline to the user that you have blocked.

Press

Select the contact you want to

block. Press Select

• A confirmation request is displayed.

Press

Note

To unblock a contact, see page 41.

9.6.4 Share a contact

You can selectively share your contacts with other users of the phone. For this option to be available, the shared phonebook feature must be activated.

Press

Select the contact you want to

share. Press Select

• The contact is now available to other

Options

. Press

Select

Remove

Yes

to confirm.

: to enter the contact list.

Options

. Press

Select

Block

Yes

to confirm.

: to enter the contact list.

Options

Share on phone

users.

. Press

Select

9.7 Handling a contact request

You will be able to view the details of the contact before you choose to accept/ decline the contact request or block the new contact.

9.7.1 Viewing the contact’s details

Press

Select

Press

• The contact’s name is displayed.

Press

message.

9.7.2 Accepting, declining or

Press

Select

Press

• The contact’s name is displayed.

Press

Select

the new contact to your contact list.

Select

the contact request.

Select

the contact request and block the contact.

Note

Once a contact is blocked, you will not receive any further authorization request from the contact even if another contact request is made.

History

Contacts requests

Select

View Details

blocking a contact request

History

Select

Details Options

Decline

Block

to read the

Contacts requests

to read the message.

. Press

Select

. Press

Select

. Press

Select

to add

to reject

34 Contact list

Page 38

10 Your Skype profile

Your Skype profile stores information about you such as your name, gender, birthdate, phone numbers, etc. Your profile has public and private details. Public details can be viewed by other Skype users, but private details cannot. You are not required to enter any information into your profile. It is strictly optional.

10.1 Public details

10.1.1 View or add/edit the details

Press

Select

Limited profile

• The current setting is displayed.

Modify the setting.

Press

• The setting is saved.

10.2 Private details

The only information stores as private detail is your email addresses (up to 3). Your friends can easily find you on the Skype network if they know your email address.

10.2.1 View the details

Press

Select

Limited profile

• The current setting is displayed.

Skype Status

. Press

when finished.

Skype Status

. Press

My Profile

Select

My Profile

Select

10.2.2 Add an email address

Press

Select

Private details

• The current setting is displayed.

Press

Select

Enter the new email address. Press

• The setting is saved.

10.2.3 Edit an email address

Press

Select

Private details

• The current setting is displayed.

Select the email address. Press

Options

Select

corrections. Press

• The setting is saved.

10.2.4 Delete an email address

Press

Select

Private details

• The current setting is displayed.

Select the email address. Press

Options

Select

• A confirmation request is displayed.

Press

• The email address is deleted.

Skype Status

. Press

Options

Add

. Press

when finished.

Skype Status

. Press

Edit

. Press

Enter

when finished.

Skype Status

. Press

Remove

Yes

to confirm.

Select

Clear

My Profile

Select

My Profile

Select

to make

My Profile

Select

Your Skype profile 35

Page 39

11.1 Call history options

11 Call History

Your phone stores the call history composed of four lists:

• All Events: Include all missed, incoming, and outgoing calls.

• Missed: Calls that you received but did not answer. Up to 50 missed calls.

• Incoming: Calls that you received and answered. Up to 50 incoming calls.

• Outgoing: Calls that you made. Up to 20 outgoing calls.

A call history record is saved for each call and includes information of the caller name, number, call time, and date. Your phone also saves a history of received Skype voicemail, new request(s), and Landline voicemail. If the identity of the caller is not withheld, the name (or number) of the caller will be displayed. The call records are displayed in chronological order with the most recent received call at the top of the list.

Note

Your phone will not store any call history (except for PSTN calls) if you are not signed in to Skype. When you sign out from Skype, your phone clears all the call history, voicemails, and new requests saved under your account. When you or another user signs in to Skype again, your phone starts saving the new call history under the signed-in account.

36 Call History

Press

Select

Select the call list you need. Press

Select

• The call records are displayed.

Select a call record and press

Options

following options*:

SkypeOut call

Regular call

Save to contacts

Details

Delete

Delete all

*Not all options are available for the selected call record. The options that are available vary according to the status of your contact (online/ offline) and the type of contact, whether it is a online number or phone number contact.

Press

Tip

From standby mode, you can press enter

History

11.1.1 Viewing details of a call

After selecting the call record,

Press

History

. Press

to choose one of the

Make a call to the caller using Skype Make a call to the caller using Landline

Save the number to your Contact list (if the caller’s contact is not already in your Contact list)

View details of caller Delete the current call record Delete all call history records

Select

menu.

record

Options

Select

d to

Page 40

Details

. Press

Select

• The details of the caller are displayed.

11.1.2 Returning a call

To return a call from the missed or incoming call lists, see “Call from the call history” on page 25.

11.1.3 Redialing a call

To redial a call that you have made previously, see “Call from the call history” on page 25.

11.1.4 Saving a call record to your contact list

After selecting the call record,

Press

Options

Select

Enter the name of the contact. Press

Continue to step 4 if shared phonebook is on. Select

share this contact or

account

• The new contact is saved.

Note

Contacts with identical numbers cannot be saved.

11.1.5 Deleting a call record

After selecting the call record,

Press

Select

• The call record is deleted.

Save to contacts

All phone users

if otherwise.

Options

Remove

. Press

Select

if you want to

Only my

Select

11.1.6 Deleting all call records

Press

Options

Select

Press

• All call records in the call list are

Delete all

Yes

deleted.

. Press

to confirm

Select

Call History 37

Page 41

12 Custom Options

Make this your phone - change the look and sound of the handset to suit your needs and preference.

12.1 Personalizing your phone’s

display

12.1.1 Naming your handset

Each handset can have its own name. It is displayed on the screen in standby.

Press

Select

Name

Enter or edit the name. Use

make corrections. Press

• The setting is saved.

12.1.2 Set the display language

This feature only applies to model(s) with multiple-language support.

Note

Available languages for selection vary with different countries.

Press

Select

Press Select the new setting. Press

• The setting is saved.

Settings

. Press

to confirm.

Settings

Select

Phone

Handset

Language

Clear

Select

12.1.3 Adjusting the screen brightness level

Press

Select

Brightness

Adjust your brightness level using

and display while you are browsing through the different brightness levels. Press

• The setting is saved.

12.1.4 Adjusting the screen

Press

Select

Press Adjust your contrast level using

and display while you are browsing through the different contrast levels. Press

• The setting is saved.

12.1.5 Adjusting the screen

Press

Select

Press

Select the new setting. Press

• The setting is saved.

12.1.6 Selecting the Screen Saver

Press

Select

Screen Saver

Select the new setting. Press

• The setting is saved.

Settings

Display

] keys. The brightness effect will

to confirm.

contrast level

Settings

Select

Display

] keys. The contrast effect will

to confirm.

backlight duration

Settings

Display

Select

Settings

Display

. Press

Select

Contrast

Backlight

Select

[

38 Custom Options

Page 42

12.2 Personalizing your phone’s sounds

12.2.1 Setting your handset’s

ringer melody

You can choose from 20 different ringer melodies for your Skype call, regular (Landline) call and Intercom.

To change the melody of your Skype or Landline or Intercom call:

Press

Select

Select either

Intercom

Select the new setting. Press

• The setting is saved.

12.2.2 Setting your handset’s

There are 5 ringer volume levels (including ringer off) and a progressive setting.

Press

Select

Volume

Adjust the volume level using

] keys. Press

• The setting is saved.

Settings

Skype

. Press

Select

ringer volume

Settings

. Press

Select

Sounds

Landline

Sounds

to confirm.

Ringtone

Ring

Select

[ and

12.2.3 Setting your handset’s keypad tone

The keypad tone can be turned on or off.

Press

Select

Tone

Select the new setting. Press

• The setting is saved.

12.2.4 Setting your handset’s

The notification tone can be turned on or

off.

Press

Select

Notifications

Select the new setting. Press

• The setting is saved.

12.2.5 Setting your handset’s

The confirmation tone can be turned on or off.

Press

Select

Confirmation

Select the new setting. Press

• The setting is saved.

Settings

Select

. Press

Sounds

Select

Sounds

Select

. Press

notification sounds

Settings

confirmation tone

Settings

Keypad

Select

Custom Options 39

Page 43

13 Calling Features

Your phone supports a number of callrelated features to help you handle and manage your calls more effectively and conveniently. This section describes the call-related features that apply to both the Skype line and landline.

13.1 Auto answer

Auto answer enables you to answer an incoming call by simply picking up the handset from the charging cradle. You do not need to press a key to answer the call.

13.1.1 Activating/deactivating auto answer

Press

Select

answer

Select the new setting. Press

• The setting is saved.

13.2 Auto hang-up

Auto hang up allows you to end a call by placing the handset on the charger without pressing any key.

13.2.1 Activating/deactivating auto

Press

Select

hangup

Select the new setting. Press

• The setting is saved.

Settings

. Press

hang-up

Settings

. Press

Select

Phone > Auto

Select

Phone > Auto

Select

13.3 Skype call features

Skype offers a lot call-related features. This section describes the call-related features that apply to the Skype line only.

13.3.1 Preferred line

See “Assign a preferred line” on page 24.

13.3.2 Do not disturb

Change your Skype status to Do not disturb, and Skype turns off all the ringers for all phone and online number calls. Your handset will not ring when it receives Skype calls.

Press

Select

Do not disturb

• The setting is saved.

Tip

From standby mode, you can press access the

your Skype status.

13.3.3 Skype Call forward

If you do not want to miss a call you can re-direct Skype calls to another landline or mobile number when you are away from your home or office.

13.3.3.1 Activating Call forward

Press

Select

forward

Enter the number you wish to

forward your calls to. Press confirm.

• The setting is saved.

Skype Status

. Press

Skype Status

Settings

> On. Press

Online Status >

Select

menu to change

Skype Call > Call

Select

u to

40 Calling Features

Page 44

Note

Skype Voicemail Disabled.

After you have activated call forwarding, all your calls will be diverted to the forwarded number. If you are unable to answer calls, callers will not be able to leave a message at your

13.3.4.3 Blocked Users

Displays the list of users that have been blocked by the privacy feature. You may use this feature to remove the privacy feature on certain users.

Skype voicemail until you have deactivated call forwarding.

13.3.3.2 Deactivating Call

forward

Press

1 2

Select

forward

Settings

Off

Skype Call > Call

. Press

Select

• The setting is saved.

13.3.4 Block call

The privacy feature lets you configure which contact can call you. It is possible to configure Skype so that anyone can call you or only your contacts can call you or only authorized users can call you.

13.3.4.1 Blocking Skype calls

Press

Select

call

Select the new setting. Press

Settings

Skype call

Skype Call > Block

. Press

Select

• The setting is saved.

13.3.4.3.1 Unblocking users

Press

Select

call

Settings

Blocked users

Skype Call > Block

. Press

• The list of blocked users are displayed.

Select the user you wish to unblock.

Press

Unblock

• The user is unblocked.

13.4 Landline call features

This section describes the call-related features that apply to the landline only.

13.4.1 Carrier code

This feature only applies to model(s) with carrier code support. For some telephone service providers, you may need to add the carrier code when making a call outside of your local area. The area code feature automatically

helps you decide if the carrier code is needed when you are returning a call

Select

from the incoming call log.

13.3.4.2 Blocking Online number calls

Press

Select

call

Select the new setting. Press

Settings

SkypeIn call

Skype Call > Block

. Press

Select

• The setting is saved.

You only have to program the carrier code of your service provider, and your phone will do the rest for you.

Note

Carrier Code.

represents a service provider. Consult

your service provider to find out its code.

It is a 2 or 3-digit code that

Press

Calling Features 41

Page 45

Settings

Select

Carrier code

Enter the carrier code. Press

• The setting is saved.

13.4.2 Area code management

This feature only applies to model(s) with area code support. This feature automatically removes the area code of an incoming call. You can define an area code (up to 5 digits) you want to remove. The phone number will be saved in the call log without the area code.

13.4.3 Activating area code

removal

Press

1 2

13.4.4 Deactivating area code

1 2

13.4.5 Auto prefix

The auto prefix feature checks and formats your outgoing call number before it is dialed out. If the first few digits of the number match the detect number you set in the menu, they will be replaced by the prefix number you set in the menu. For example, you set the detect number

42 Calling Features

Select

Settings

. Press

code

Enter the area code. Press

• The setting is saved.

removal

Press

Select

Settings

. Press

code

Use

BACK

Press

• The setting is saved.

Regular Call >

. Press

Select

Regular Call > Area

Select

Regular Call > Area

Select

to delete all the digits.

as 604 and prefix number as 1250. When you have dialed out a number such as 6043338888, your phone will change

the number to 12503338888 when it dials out.

Note

The maximum length of detect digits is 5 digits. The maximum length o f au to pr efi x number is 10 digits.

Press

Select

prefix

Enter the Detect number. Press

Enter the Prefix number. (To enter a

pause, press and hold

• The setting is saved.

Note

Empty Detect Number.

sets the prefix number and leaves the

detect number empty, the prefix number will be added to all outgoing calls.

Note

Dialed Number.

starts with *, # or P, the handset will not do any reformatting.

13.4.6 Recall selection

Recall is a signal that needs to be sent to the network when making or answering a second call. Your phone shall already be set up for use in your country. For details, consult your service provider.

13.4.7 Setting the recall duration

There are 3 recall time options: Short, Medium, and Long. The number of available options varies with different countries.

Press

Settings

. Press

Select

If the dialed number

Regular Call > Auto

#.) Press

If the user only

Page 46

Settings

Select

Recall time

Select the new setting. Press

• The setting is saved.

13.4.7.1 Setting the recall pause

There are 2 recall pause time options: Pause 1 and Pause 2.

Press

1 2

13.4.8 Dial mode

This feature only applies to model(s) that support both tone and pulse dialing. Dial mode is the telephone signal used in your country. Your phone supports tone (DTMF) and pulse (rotary) dialing. Your phone shall already be set up for use in your country. For details, consult your service provider.

13.4.9 Setting the dial mode

1 2

Temporary Tone

dialing, press temporary tone mode. '*' displays. Digits entered after '*' are sent out as tone signals (for this call only).

Calling Features 43

Select

Settings

Recall Pause Time

Select the new setting. Press

• The setting is saved.

Press

Select

Settings

. Press

mode

Select the new setting. Press

• The setting is saved.

Tip

Regular Call >

. Press

Select

time

Regular Call >

. Press OK.

Regular Call > Dial

Select

. If your phone is in pulse

* during a call for

Select

13.4.10 Pause selection

This feature only applies to model(s) with

pause selection support. A pause is a break you can enter when making a call. A pause is used for calls such as PABX and operator services. For details, consult your service provider.

13.4.10.1 Activating PABX

Press

Select

PABX

Select the new setting. Press

• The setting is saved.

13.4.11 First Ring

This feature only applies to model(s) with first ring support. If you have subscribed for Caller ID service with your service provider, your phone can suppress the first ring before the Caller ID. After resetting, your phone will automatically detect if Caller ID service is subscribed and start to suppress the first ring. You can change this setting to suit your preference.

13.4.12 Turning first ring on/off

Press

Select

ring

Select the new setting. Press

• The setting is saved.

Note

Reset First Ring Status.

ring status, you can reset the system from the Reset menu. See “Reset the default settings” on page 50.

Settings

. Press OK.

Settings

. Press

Regular Call >

Regular Call > 1st

Select

To reset the first

Page 47

14 Network Services

The network services feature allows you to listen to information provided by your network provider. The availability of these features is dependant on your country and your subscription with the network provider. This information is stored by the network rather than in your handset itself. Contact your network provider for more information about this feature.

Note

Incorrect codes.

not work if the incorrect activation and/ or deactivation codes are entered.

14.1 Voicemail

The voicemail waiting indicator icon

Network services may

Play

Details

Delete

Call

Send Voicemail

View Profile

Add to Contact

My Greeting

Press

Play your voicemail View details of your voicemail Delete voicemail Return a call to the sender Record a voicemail for the sender View profile of the sender Add sender to your Contact list (if the sender’s contact is not already in your Contact list) Play, re-record or reset your Skype voicemail greeting

Select

appears on your handset’s screen when there there are new voicemails. When all the voicemails are heard, the icon disappears. You can receive voicemails from both your Skype and Landline callers.

14.1.1 Skype Voicemail

Skype VoicemailTM takes your calls when you are busy or offline. Consult and subscribe this service from Skype.

Press

Select

SkypeVM

A list of voicemails appears. Select a

Skype voicemail and press

History

. Press

Voice mails

Select

Options

to choose one of the following options:

44 Network Services

14.1.1.1 My Greeting

You may personalise your own Skype voicemail greeting message using this feature. This greeting will be played to your Skype caller when you are busy or offline.

14.1.1.1.1 Playing your voicemail greeting

Press

Select

SkypeVM

A list of voicemails appears. Select a

Skype voicemail and press Select

Press

History

. Press

My Greeting

Select

Voice mails

Select

Options

• Your voicemail greeting starts playing.

Options

Play

Page 48

14.1.1.1.2 Recording your voicemail

1 2

greeting

Press

Select Select

SkypeVM

A list of voicemails appears. Select a Skype voicemail and press Select

Record

Press new voicemail greeting. To stop, press

• Your new voicemail greeting is now

History

. Press

My Greeting

Select

to start recording your

saved.

Select

Voice mails

Options

14.1.2.1 Retrieving voicemail

Call your voicemail service center to retrieve your Landline voicemail. Your handset supports 2 voicemail service

numbers.

Press

Select

Voicemail

A list of voicemail service centres

appears. Select a voicemail service centre and press Select

• A call is made to the service centre.

Settings

Regular Call >

. Press

Select

. Press

Select

Call

Wait for voice instruction.

. .

14.1.1.1.3 Resetting your voicemail

This feature resets your current voicemail greeting to the default greeting provided by Skype.

1 2

14.1.2 Landline Voicemail

The voicemail service number must be defined in your handset before you can make a call to retrieve your Landline voicemail. Consult and subscribe this service from your service provider.

Network Services 45

greeting

Press

Select Select

SkypeVM

A list of voicemails appears. Select a Skype voicemail and press Select

Reset Default

• Your voicemail greeting is reset.

History

. Press

My Greeting

. Press

Select

Voice mails

Options

Select

Options

14.1.2.2 Editing the voicemail

1 2

14.1.2.3 Deleting voicemail

1 2

service number

Press

Select

Voicemail

A list of voicemail service centres appears. Select a voicemail service centre and press Select to start editing. Press

• The service number is saved.

Press Select

Landline VM

A list of voicemail service centres appears. Select a voicemail service centre and press Select

• The voicemail notification is deleted.

Settings

. Press

Define number

Select

History

Voice mails

. Press

Delete

. Press

Regular Call

Select

. Press

Select

Page 49

14.2 Voicemail Call forward

This feature allows you to forward your voicemails to another landline or mobile number.

14.2.1 Activating/deactivating voicemail call forward

Press

Select

Voicemail

Press Select the new setting. Press

Settings

Skype Call >

Forward unanswered

Select

• The setting is saved.

14.3 Call back

The call back service allows you to make a call to the person who last called you. You can also define or change the call back number manually.

14.3.1 Activating call back

Press

Select

back

Settings

Call

Regular Call > Call

. Press

Select

• A call to the number will be initiated.

14.3.2 Defining call back number

Press

Select

back

Enter a new number or edit the

Settings

Define number

Regular Call > Call

. Press

Select

existing call back number. Press

to confirm.

• The setting is saved.

14.4 Cancel call back

The cancel call back service notifies you when a party you have tried to call

becomes available. You can also define or change the cancel call back number manually.

14.4.1 Activating cancel call back

Press

Select

Cancel call back

Settings

Regular Call >

Call

. Press

• A call to the number will be initiated.

14.4.2 Defining cancel call back

number

Press

Select

Cancel call back

Press Enter a new number or edit the

Settings

Select

Regular Call >

Define number

existing cancel call back number. Press

to confirm.

• The setting is saved.

14.5 Withhold identity

This feature enables you to prevent the person you are calling from seeing your name or number caller identity.

14.5.1 Activating withhold identity

Press

1 2

Select

Withhold identity

• The setting is saved.

Settings

Regular Call >

> On. Press

14.5.2 Deactivating withhold identity

Press

Select

Withhold identity

Settings

Regular Call >

Off

. Press

• The setting is saved.

Select

46 Network Services

Page 50

14.5.3 Defining withhold identity number

Press

Select

Withhold identity

Enter the number you wish to

withhold your identity from. Press

• The setting is saved.

Settings

to confirm.

Regular Call >

> On. Press

Select

Network Services 47

Page 51

15 Extra Features

Discover and explore the additional features your phone offers! Find out how these features can benefit you and help you make the most from your phone.

15.1 Keypad lock

You can lock the keypad to prevent accidental presses on the handset while you are carrying it around.

15.1.1 Locking the keypad

Press and hold

standby.

• The keypad is locked, and is displayed.

Note

Calls.

You will not be able to make any calls including emergency calls when the keypad is locked. You can still answer incoming calls. The keypad will be unlocked during the call, and then it will be re-locked automatically after you finish the call.

15.1.2 Unlocking the keypad

Press

• The keypad is unlocked.

# during

Unlock

, then press and hold

15.2 Missing handset(s)

V on the base unit.

Press

• All the handsets connected to this base station ring.

Press V on the base station

again to stop paging.

• All the handsets stop ringing.

Press any key on the handset to stop the paging for that handset.

48 Extra Features

Page 52

16 The System

16.1 Set your country

The country setting of your phone has been set during the initial set up of your phone. You can make changes to the country setting on your phone. The country code is the international calling code for a country (example, “1” for Canada), see “Country codes list” on page 52. Please refer to glossary for details about country code, see page 64.

Press

Select

Country

Select the new setting. Press

• The setting is saved.

Warning

The phone may not work properly without correct country code entry.

16.2 Register the handset

Registration allows communication between the base unit and handset(s). If the handset cannot communicate with its base, you will not be able to make any call or use many of the functions and features on the phone.

Note

Your handset should be already registered on the base unless you have de-registered a handset.

Warning

Make sure you have configured the language, country code, and area code of

Settings > Advanced

. Press

Select

your phone before registering additional handsets.

16.2.1 Manual Registration

Press

3 4

If registration failed, repeat the above procedure.

The base can register up to 4 handsets, then the base unit registration memory is full. If you attempt to register an additional handset, the registration process will be aborted.

16.3 Unregister a handset

Use one handset to unregister another handset that shares the same base unit.

1 2

The handset number displays beside the word “Skype” during standby. For example, Skype (1).

Menu > Settings > Phone

Registration

Press the Base page key for more than 3 seconds. Press Enter PIN code (Default: 0000). Press Press

• Your handset starts searching for

• If registration is successful, the signal

Tip

Note

Press Select

De-registration

Select the new setting. Press

Tip

on the handset.

Clear

to correct typing errors.

the base.

icon displays steadily.

Settings

Phone

. Press OK.

The System 49

Page 53

16.4 Change the system PIN

The system PIN is used for registering, deleting handsets, and protecting the access rights to some of the other menus. The default system PIN is 0000. You can personalize the PIN for greater security.

Press

Select

Enter the system PIN. Press

Clear

Enter the new system PIN. Press

Enter

Enter the new system PIN again for

verification. Press

• The setting is saved.

Note

Write down your PIN and save it for future use. If you have forgotten the PIN, call your dealer for assistance.

16.5 Reset the default settings

The default settings are the original factory settings of your phone.

Press

Select

settings

Select

settings including the network settings,

Select

settings except the network settings. Press

Press make corrections.

• A confirmation request is displayed.

Settings

. Press

to make corrections.

Select

Enter

Advanced

Select

Enter

Settings

Advanced

. Press

Select

Reset all

Keep Network

to reset all the

. Enter the system PIN.

to confirm. Use

Change

Clear

. Use

Reset

Press

Yes

After reset, your base's power switches off. It will switch back on in a few seconds after updating all the settings. See “Default (pre-programmed) settings” on page 59 for the original factory settings.

16.6 Network settings

This section describes the information on viewing and changing the Internet network settings of your phone. You shall not need to configure the network after setting up the phone. This section is recommended for advanced users who want to configure the network with their static IP address.

Incorrect settings will affect Skype usage on this phone. We recommend that you consult your network administrator or service provider before making any changes to the network settings.

16.6.1 View your network setting

1 2

16.6.2 DHCP

By default, DHCP is activated. If you configure the network to use your own static IP address, DHCP will be deactivated. You can re-activate DHCP.

to confirm

• All settings have reset.

Note

Warning

Press Select

Information

View the information. Press when finished.

Settings

. Press Select.

Network

50 The System

Page 54

16.6.2.1 Activate DHCP

Press

Select

Press Select

• An activation request is displayed.

Press

• Your IP address is displayed. The

16.6.3 PPPoE

If your Internet service provider requires you to use PPPoE, you can configure your user name and password for the PPPoE connection.

16.6.3.1

Press

Select

Press Enter username. Press

Enter password. Press

• An activation request is displayed.

Press

• The new setting is saved.

16.6.4 Configure a static IP

You can configure the network to use your own static IP.

Press

Select

Press Select

• A confirmation request is displayed.

Press

Follow the on-screen instruction to

finish configuring your network.

Settings

Select

new setting is saved.

Yes

Select

Yes

Network

DHCP

. Press OK.

to confirm.

Activate PPPoE

Settings

Network

to confirm.

Settings

Network

Static IP

. Press

to confirm.

Enter

Select

TCP/IP

PPPoE

TCP/IP

16.6.5 Configure individual

network settings

After configuring to use your own static IP, you can also make changes to other settings in the network such as subnet mask, gateway address, DNS, etc.

Press

Select

Press Select the item you want to change.

Press Edit the information. Press

• The setting is saved.

16.6.6 Reset the Network

Press

Select

network

• A confirmation request is displayed.

Press

• The network setting is reset.

Settings

Select

Settings

. Press

Yes

to confirm.

Network

Select

TCP/IP

Reset

The System 51

Page 55

16.7 Country codes list

The country code is the international calling code for a country, see page 14 and page 49 for details.

Abbreviation - Country Code AU Australia 61 AT Austria 43 BE Belgium 32 CA Canada 1 CZ Czech Republic 420 DK Denmark 45 FI Finland 358 FR France 33 DE Germany 49 GR Greece 30 IE Ireland 353 IT Italy 39 LU Luxembourg 352 NL Netherlands 31 NZ New Zealand (Aotearoa) 64 NO Norway 47 PL Poland 48 PT Portugal 351 RO Romania 40 SK Slovak Republic 421 ES Spain 34 SE Sweden 46 CH Switzerland 41 TR Turkey 90 GB United Kingdom 44 US United States 1

52 The System

Page 56

17 The Answering

Machine

Your phone includes a telephone answering machine that records unanswered calls when it is on. Once switched on, your answering machine is ready to be used. By default, your answering machine is set to Answer and Record mode. You can also access the answering machine remotely.

The LED message counter on the base will show the number of the messages when the answering machine is on.

. The answering machine is on

with no new messages.

--. Memory full Recording

3. The 2-digit number shows:

- The volume level during adjustment, or

- The message number (blink for new messages)

You can use the answering machine menu on the handset to change the settings of the answering machine.

17.1 Turning on the answering machine

You can turn on the answering machine either through the base or the handset.

Through the handset,

Press

Select

Off

Select

• The setting is saved.

Through the base,

Press

answering machine during standby.

Note

Once switched on, your answering machine will answer incoming calls after a certain number of rings depending on the ring delay setting. See “Setting the ring delay” on page 57.

17.2 Turning off the answering

You can turn off the answering machine either through the base or the handset.

Through the handset,

Press

Select

Off

Select

• The setting is saved.

Through the base,

Press

answering machine during standby.

Note

Once switched off, the message counter turns off.

Answer machine > Answer On/

. Press

Select

. Press OK.

o to turn on the

machine

Answer machine > Answer On/

. Press

Select

Off

. Press OK.

o to turn off the

The Answering Machine 53

Page 57

17.3 Setting the answering machine language

This feature only applies to model(s) with multiple-language support. The answering machine language is the language for the pre-recorded outgoing messages (OGM) announced by the answering machine.

Press

Select

Settings Select

Select the new setting. Press

Answer machine > Ans.

OGM languages

. Press

• The setting is saved.

17.4 Setting the answer mode

By default, the answering machine is set to Answer & Record mode (message can be left by the callers), this can be changed to Answer Only (no message can be left by the callers. The caller will be prompted to call back later.)

Press

Select

mode

Select the new setting. Press

Answer machine > Answer

. Press

Select

• The setting is saved.

Note

Memory Full.

Answering machine

automatically switches to answer only mode.

17.5 Outgoing messages (OGM)

The outgoing message is the message your caller hears when the answering machine picks up the call. Your answering machine comes with 2 pre-recorded outgoing messages: one for Answer and Record mode and one for Answer Only mode.

17.5.1 Recording an outgoing message

The maximum length of the outgoing message is 60 seconds. After recording, your new outgoing message will automatically replace the old one.

Press

Select

OGM

Select

only

Select

Press

Answer machine > Record

. Press

Select

Answer & Record

. Press

Record Start Stop

Select

. Press

Select

to start recording.

to stop recording or

Answer

recording will stop after 60 seconds.

• The recorded outgoing message will play back automatically for review.

Tip

Restore Pre-recorded outgoing message.

you want to restore the pre-recorded outgoing message, simply delete your current outgoing message.

17.5.2 Listening to the outgoing message

Press

Select

OGM

Select

only

Answer machine > Record

. Press

Select

Answer & Record

. Press

Answer

• The handset plays the outgoing message.

54 The Answering Machine

Page 58

17.5.3 Deleting an outgoing message

Press

Select

OGM

Select

only

Select

• The handset displays a confirmation

Press

• The pre-recorded outgoing message

Note

The pre-recorded outgoing message cannot be deleted.

17.6 Incoming messages (ICM)

Each message can be up to 3 minutes long. When you have received new messages on your answering machine, the answering machine display will keep flashing the number of new messages received and the handset will display a notification message. If you pick up the phone when the caller is leaving a message, the recording will stop and you can talk to the caller directly.

Note

Memory Full.

automatically switches to answer only mode. Delete some messages to allow room for new messages.

17.6.1 Playing incoming messages

Incoming messages will be played back in the sequence they were recorded.

The Answering Machine 55

Answer machine > Record

. Press

Select

Answer & Record

. Press

Delete

request.

is restored.

Select

. Press

Select

to confirm.

The answering machine

Answer

From the base

p. Press to start or

Press

stop message playback.

Adjust the volume.

• increase or speaker's volume.

Skip backward.

•

- During message playback, press

Press + to

- to decrease the

P to replay the message

from the beginning.

- During the first second of the current message, press play the previous message.

Skip forward.

• to the next message.

Stop playback.

•

Delete current message.

Press f.

Note

Deleted message(s) cannot be recovered.

From the handset

Press

Select

New messages start playing. Old messages start playing if there is no new message.

•

Tip

From standby mode, you can press enter

Machine

Answer machine > Play

Stop playback Enter options menu Options

Adjust the volume

increase or volume.

History

to access your new messages.

d decrease the

menu. Select

P to

Press F to skip

Press p.

. Press

Stop

. Press

. Press u to

d to

Answering

Page 59

17.6.2 Deleting an incoming message

From the base

f during message

Press

playback.

• The current message is deleted.

From the handset

During message playback, press

Options

to enter the options menu.

Select

Delete

• The current message is deleted.

17.6.3 Deleting all old incoming

From the base

Press and hold

standby.

• All old messages are permanently

From the handset

Press

Select

Press

• The handset displays a confirmation

Press

• All old messages are permanently

Note

Unread message(s) cannot be deleted, and deleted message(s) cannot be recovered.

. Press OK.

messages

f during

deleted.

Answer machine > Delete all

Select

request.

Yes

to confirm.

deleted.

17.7 Record memo

Press

Select

memo

Press

recording will stop after 3 minutes.

17.8 Call screening

Call screening allows you to hear the caller while he is leaving a message. You can then decide if you want to talk to the caller directly.

From the base

You can use speaker's volume during call screening. The lowest volume level turns call screening off.

From the handset

The call screening feature on the handset can be changed from the handset menu.

Press

Select

Settings Select

Select new setting.

Press

• The setting is saved.

Note

During call screening, use adjust the screening volume.

Tip

Handset Call Screening.

your handset. Your handset automatically turns on the speaker for handset screening.

Answer machine > Record

. Press

Select Start Stop

to start recording.

to stop recording or the

, to adjust the

on the handset.

Answer machine > Ans.

Handset screening

u and d to

Press

Listen

. Press

56 The Answering Machine

Page 60

. Press

v to

Select

. .

To listen from the earpiece, press turn off the speaker.

Note

The call screening on/off setting can be changed when the phone is recording incoming messages. However, the new setting will only apply starting from the next call.

17.9 Message alert

Message alert gives you an indication that the answering machine has new message(s). You will see the number of new messages flashing on the base, and you will also see the icon and a notification message on the handset.

17.10 Setting the ring delay

Ring delay is the number of times your phone will ring before the answering machine picks up the call. This setting only applies when your answering machine is switched on. You can change this setting from 1 - 8 rings or Toll Saver.

Press

Select

Settings

Select the new setting. Press

• The setting is saved.

Tip

Toll Saver.

manage your messages when accessing your answering machine remotely. When economy is selected, your answering machine will pick up the call after 3 rings if you have new messages or 5 rings if you do not have any messages.

Answer machine > Ans.

Ring delay

This is a cost effective way to

17.11 Remote access

You can operate your answering machine when you are away from home by calling your phone from a touch tone phone and entering your 4-digit PIN code.

Note

The remote access PIN code is the same as your system PIN. To change your PIN, see “Change the system PIN” on page 50.

17.11.1 Activating/deactivating remote access

You can allow or block remote access to your answering machine.

Press

Select

Settings Select

Select the new setting. Press

• The setting is saved.

17.11.2 Accessing your answering

Make a call to your home number

from a touch tone phone.

Press

starts playing. Enter your PIN code. You now have

access to your answering machine, and new message(s) starts playing.

Note

You have 2 attempts to enter the correct PIN code before your phone hangs up.

Press a key to carry out a function.

See the Remote access commands table below for a list of available functions.

Answer machine > Ans.

Remote access

machine remotely

when the outgoing message

. Press

The Answering Machine 57

Page 61

Note

When no message is playing, your phone will hang up automatically if no key is pressed for 8 seconds.

Remote access commands

Key Function 1 Repeat current or play previous

message 2 Play messages 3 Skip to next message 6 Delete current message 7 Switch answering machine on

(not available during playback) 8 Stop message playback 9 Switch answering machine off

(not available during playback)

58 The Answering Machine

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18 Default (pre-programmed) settings

These are the factory pre-programmed settings of your phone.

General Setting Language Country 1 Time Zone GMT Date 2009/01/01 Time 00:00 Handset name Empty Time Format Country 1 Date Format Country 1 Time Separator Country 1 Date Separator Country 1 Auto Answer Off Backlight 30 seconds Auto Hang-up On LCD Contrast Level 2 LCD Brightness Mid Level Preferred Line Always Ask Pause Selection Pause 1 Dial Mode Country 1 Skype User Name Empty Recall Recall one Time out 1 minute Area Code number Empty VMWI indication Reset Skype Password Empty PABX Off Auto Update On First ring On CID format

(if applicable) Sound Setting Skype Ring Melody Melody 1 Landline Ring Melody Melody 1 Intercom Ring Melody Melody 1 Receiver Volume Volume 3 Ring Volume Medium Notification Tone On Ring Type Ringer On Confirmation Tones On Keypad Tone On Call History Setting All Events List Keep all Incoming Call List Keep all Missed Call List Keep all Outgoing Call List Keep all Voicemail Indicator Reset System Setting PIN Code 0000 Base Selection Auto Country Reset

Disabled Share contacts Off

Default (pre-programmed) settings 59

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Network Setting DHCP Enable Network Proxy Option Off Ports 0 Alternative Ports YES IP address DHCP Subnet mask DHCP Primary DNS DHCP Secondary DNS DHCP Answering Machine Setting Ans Machine Status On Outgoing message

Ans Machine Mode Ans & Rec Incoming message

Base Call Screening On Remote access Off Handset Call Screening Off Ring delay 5 Rings Speaker Volume Level 5

memory

Pre-recorded OGM

Empty

60 Default (pre-programmed) settings

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19 Technical Data

Display

• High quality 1.5” display

• 65k colours

• 128 x 128 pixel

• Progressive LCD backlight

General telephone features

• Caller name & number identification

• Skype and Landline calls

• Skype and Landline voicemails

• Conference call and intercom

•Ring profiles

• Shared phonebook

Contacts list and Call history list

• 200 Skype and phone number contacts

• Call history list with 50 missed calls, 50 incoming calls, 20 outgoing calls

Battery

• 2 x AAA NiMH Rechargeable 750mAh batteries

Power consumption

• Power consumption at idle mode: around 1.3W

Weight and dimensions

• Handset: 96 grams

• 163.8 x 25.2 x 46 mm (H x D x W)

• Base: 216.5 grams

• 137.2 x 68.7 x 118.4 mm (H x D x W)

• Charger: 135.5 grams

• 76.05 x 79.3 x 57.9 mm (H x D x W)

Temperature range

•Operation: 0°C to +35°C

•Storage: -25°C to +45°C

Relative humidity

• Operation: Up to 95% at 40°C

• Storage: Up to 95% at 40°C

Technical Data 61

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20 Frequently asked

questions

www.philips.com/support

In this chapter, you will find the most frequently asked questions and answers about your phone.

Connection

No Signal icon

• The handset may be out of range.

Move closer.

• If the handset displays

Set-up

Registration fails continuously

• Your base memory may be full. Delete

an un-used handset and try again. See page 49.

Sound

No dialing tone on landline

• Check your phone connections.

• The handset may be out of range.

Move closer.

No parking tone

• The handset may not be placed

properly on the cradle. Try again.

• Charging contacts may be dirty.

Disconnect the power supply first and then clean contacts with a damp cloth.

62 Frequently asked questions

Unregistered

Product behaviour

I cannot change the settings of my voice mail

• Operator voice mail is managed by your operator and not the phone

itself. Please contact your operator should you want to change the settings.

Handset on the charger does not charge

• Check that the batteries are inserted correctly.

• Make sure the handset is placed properly on the charger. The battery icon animates while charging.

• Batteries may be defective. Purchase new ones from your dealer.

No display

• Check that the batteries are charged.

• Check the power and phone connections.

Bad audio (crackles, echo, etc.)

• The handset may be nearly out of range. Move closer to the base.

• The phone may be receiving interference from nearby electrical appliances. Move the base.

Page 66

• The phone may be at a location with thick walls. Move the base.

Handset does not ring

• Check that the handset ringer is turned on. See page 39.

Caller ID does not display

• Service may not be activated. Check with your service provider.

• The caller's information may be withheld or is unavailable.

Cannot make / answer a 2nd call

• Service may not be activated. Check with your service provider.

• Check that the recall selection is correct. See page 42.

Note

If the above solutions do not help, remove the power from both the handset and the base. Wait for 1 minute and try again.

Frequently asked questions 63

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21 Glossary

Area Code

Area codes usually indicate geographical areas within one country that are covered by one or more telephone exchanges. You may need this to return local, national or international calls received on the landline (for example, area code 20 is added in front of the local number if you are calling to London from outside of the London area in UK).

Country Code

This is the international calling code for your country (for example, 1 for US, 44 for UK or 33 for France). Proper country code entry is required to ensure landline functionality configured to correspond to your country.

DHCP

Dynamic Host Configuration Protocol (automating the configuration of devices that use TCP/IP).

DNS

Domain Name System (an Internet service that translates domain names into IP addresses. Example: domain name www.example.com may translate to

198.103.243.5).

Gateway Address

A default gateway is a router on a computer network that serves as an access point to another network. In homes, the gateway is the ISP that connects the user to the Internet.

IP Address

A unique number that devices use for identification and communication purpose with each other on a network utilizing the Internet Protocol standard.

LCD

Liquid Crystal Display (a thin, flat display device made up of any number of color or monochrome pixels)

Ports

A port is an endpoint to a logical connection. Port numbers range from 0 to 65536. (Example: ftp uses port 21).

PPPoE

Point-to-Point Protocol Over Ethernet (used mainly in ADSL services).

Proxy Server

A device that offers a network service to allow clients to make indirect network connections to other network services.

64 Glossary

Page 68

Static IP Address

A constant IP address used to identify semi permanent devices such as servers.

Subnet Mask

A mask used to determine what subnetwork an IP address belongs to. (Example: 255.255.255.0).

VMWI

Voice Mail Waiting Indication (for Landline only).

Glossary 65

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22 Index

Adding a contact 33 Adding a Skype contact Adjust the earpiece volume Answer a call Answer mode Answering Machine Area code management Auto answer Auto hang-up Auto prefix

Backlight duration 38 Battery level Block call Brightness level

Call back 46 Call from the call history Call from the contact list Call History Call screening Cancel call back Carrier code Change the system PIN Clock settings Conference call Confirmation tone Conformity Connect the base station Connect your charger Contact list Contact request Contrast level Country codes list Country setting Creating a new Skype account Custom Options 38

66 Index

25 25

Date format 16 Date separator Date setting Daylight saving Default (pre-programmed) settings Deleting a call record Dial mode Digital security system Display icons Display language Do not disturb

End a call 26

First Ring 43 Frequently asked questions

Glossary 64

Handsfree 26

Headset

Incoming messages (ICM) 55 Install your handset Internal call

Keypad lock 48 Keypad tone

Landline call 25 Landline Voicemail 45

Language Log in to Skype

Page 70

Make a regular call 24 Manage your contacts Manual Registration of handset Menu structure Message alert Missing handset(s) Muting the microphone My Greeting

Naming your handset 38 Network Services Network settings Notification sounds

Outgoing messages (OGM) 54 Overview of the base station Overview of your phone

Pause selection 43 Power requirements Pre-dialing Preferred line

Recall selection 42 Record memo Recycling & disposal Redial the last number Redialing a call Register the handset Remote access Replacing your batteries Reset phone Returning a call Ring delay Ringer melody Ringer volume

39 39

Saving a call record 37 Screen Saver Second landline call

Index 67

Second Skype call Share a contact Shared phonebook Signal strength Skype

auto update change password change your online status check account create an account online numbers phone numbers removing an account sign out skype credit switch users

voicemail Skype call features Skype Call forward Skype profile SkypeOut calls Software licences Standby mode Switching your handset ON/OFF

Technical Data 61 Text and Numbers Time setting Transferring a call Turning off the ringer

Unregister a handset 49

Voicemail 44 Voicemail Call forward

What’s in the box 8 Withhold identity

21 21

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ENGLISH

Page 72

Reproduction in whole or in part is prohibited without the

written consent of the copyright owner

P r i n t e d i n C h i n a

PHILIPS VOIP8550B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1Important

1.1 Power requirements

1.2 Digital security system

1.3 Software licences

1.4 Conformity

1.5 Environmental

1.6 Recycling & disposal

1.7 Electric, Magnetic and Electromagnetic Fields ("EMF")

2 Your phone

2.1 What’s in the box

2.2 What else will you need

2.3 Overview of your phone

2.4 Overview of the base station

2.5 Display icons

2.6 The menus

3 Getting started

3.1 Connect the base station

3.2 Connect your charger

3.3 Install your handset

3.4 Checking the battery level

3.5 Settings before first use

3.6 Log in to Skype

4 General description

4.1 What is standby mode?

4.2 Checking the signal strength

4.4 Setting the clock

4.3 Switching your handset ON/ OFF

4.5 Menu structure

5.1 What is Skype?

5.2 Skype, landlines and mobiles

Skype on your phone 21

5.3 Commonly used terms

5.4 Using Skype on this phone

6Call

6.1 Make a regular call

6.2 End a call

6.3 Answer a call

6.4 During a call

6.5 Make a second landline call

6.6 Answer a second landline call

6.7 Answer a second Skype call

7.1 Calling another handset

7.2 Internal call during an external call

7.3 Transferring a call

28 Intercom and Conference Calls

7.4 Conference call

8 Text and Numbers

8.1 Entering text and numbers

8.3 Entering symbols

9 Contact list

9.1 View the contact list

9.2 Call from the contact list

9.3 Shared phonebook

9.4 Adding a contact

9.6 Manage your contacts

9.7 Handling a contact request

10 Your Skype profile

10.1 Public details

10.2 Private details

11.1 Call history options

11 Call History

12 Custom Options

12.2 Personalizing your phone’s sounds

13 Calling Features

13.1 Auto answer

13.2 Auto hang-up

13.3 Skype call features

13.4 Landline call features

14 Network Services

14.1 Voicemail

14.2 Voicemail Call forward

14.3 Call back

14.4 Cancel call back

14.5 Withhold identity

15 Extra Features

15.1 Keypad lock