PHILIPS VOIP8550B User Manual

www.philips.com/welcome

To insert with

Master EN Telephone Answering Machine

Warning

Use only rechargeable batteries. Charge the handset for 24 hours before use.

VOIP 855

Table of contents

1Important 4

1.1 Power requirements 4

1.2 Digital security system 5

1.3 Software licences 5

1.4 Conformity 6

1.5 Environmental 6

1.6 Recycling & disposal 6

1.7 Electric, Magnetic and Electromagnetic Fields ("EMF") 7

2 Your phone 8

2.1 What’s in the box 8

2.2 What else will you need 8

2.3 Overview of your phone 9

2.4 Overview of the base station 10

2.5 Display icons 10

2.6 The menus 11

3Getting started 12

3.1 Connect the base station 12

3.2 Connect your charger 12

3.3 Install your handset 12

3.4 Checking the battery level 13

3.5 Settings before first use 13

3.6 Log in to Skype 14

4 General description 15

4.1 What is standby mode? 15

4.2 Checking the signal strength 15

4.3 Switching your handset ON/OFF 15

4.4 Setting the clock 15

4.5 Menu structure 17

5 Skype on your phone 21

5.1 What is Skype? 21

5.2 Skype, landlines and mobiles 21

5.3 Commonly used terms 21

5.4 Using Skype on this phone 21

6Call 24

6.1 Make a regular call 24

6.2 End a call 26

6.3 Answer a call 26

6.4 During a call 26

6.5 Make a second landline call 27

6.6 Answer a second landline call 27

6.7 Answer a second Skype call 27

Table of contents 1

Table of contents

7 Intercom and Conference

Calls 28

7.1 Calling another handset 28

7.2 Internal call during an external call 28

7.3 Transferring a call 28

7.4 Conference call 29

8 Text and Numbers 30

8.1 Entering text and numbers 30

8.2 Switching between uppercase, lowercase and numeric 30

8.3 Entering symbols 31

9Contact list 32

9.1 View the contact list 32

9.2 Call from the contact list 32

9.3 Shared phonebook 32

9.4 Adding a contact 33

9.5 Send a voicemail to your Skype contact 33

9.6 Manage your contacts 33

9.7 Handling a contact request 34

10 Your Skype profile 35

10.1 Public details 35

10.2 Private details 35

11 Call History 36

11.1 Call history options 36

12 Custom Options 38

12.1 Personalizing your phone’s display 38

12.2 Personalizing your phone’s sounds 39

13 Calling Features 40

13.1 Auto answer 40

13.2 Auto hang-up 40

13.3 Skype call features 40

13.4 Landline call features 41

14 Network Services 44

14.1 Voicemail 44

14.2 Voicemail Call forward 46

14.3 Call back 46

14.4 Cancel call back 46

14.5 Withhold identity 46

15 Extra Features 48

15.1 Keypad lock 48

15.2 Missing handset(s) 48

2Table of contents

Table of contents

16 The System 49

16.1 Set your country 49

16.2 Register the handset 49

16.3 Unregister a handset 49

16.4 Change the system PIN 50

16.5 Reset the default settings 50

16.6 Network settings 50

16.7 Country codes list 52

17 The Answering Machine 53

17.1 Turning on the answering machine 53

17.2 Turning off the answering machine 53

17.3 Setting the answering machine language 54

17.4 Setting the answer mode 54

17.5 Outgoing messages (OGM) 54

17.6 Incoming messages (ICM) 55

17.7 Record memo 56

17.8 Call screening 56

17.9 Message alert 57

17.10 Setting the ring delay 57

17.11 Remote access 57

18 Default (pre-programmed)

settings 59

19 Technical Data 61

20 Frequently asked

questions 62

21 Glossary 64

22 Index 66

Table of contents 3

1Important

This product is not designed for making emergency telephone calls when the power fails. Skype is not a replacement for your ordinary telephone and cannot be used for emergency calling. Alternative arrangements should be made for access to emergency services.

1.1 Power requirements

• This product requires an electrical

supply of 100-240 volts, single-phase alternating current, excluding IT installations defined in standard EN 60950-1.

• The electrical network is classified as

dangerous according to criteria in the standard EN 60950-1. The only way to power down this product is by unplugging the power supply from the electrical outlet. Ensure the electrical outlet is located close to the apparatus and is always easily accessible.

• The voltage on the network is

classified as TNV-3 (Telecommunication Network Voltages, as defined in the standard EN 60950-1). Following a power cut, the call in progress, as well as the date and time settings will be lost.

Warning

• Do not allow the handset to come into

contact with liquids or moisture.

• Do not open the handset, base station

or charger. This could expose you to high voltages.

• Do not allow the charging contacts or the battery to come into contact with conductive materials.

• There is a slight chance that your product could be damaged by an electrical storm. We recommend that you unplug the product from the power supply and telephone socket during a storm.

• Do not use the handset in an explosive hazard area such as where there is gas leaking.

• It is recommended that this product is not used near intensive care medical equipment or by persons with pacemakers.

• This product can interfere with electrical equipment such as answering machines, television, radio, and computers if placed too close. We recommend that you position the base station at least one meter from such appliances.

• Use only the mains adapter supplied with this equipment. Incorrect adapter polarity or voltage can seriously damage the unit.

• RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-rechargeable batteries. Use the recommended type supplied with this product. NiMH batteries must be disposed of in accordance with the applicable waste disposal regulations.

• USE ONLY WITH PROVIDED ADAPTOR

4Important

Base adapter:

Nantong Daming DM-SC060050 (VDE and UK plug) Input: 100-240VAC 50/60Hz 0.1A Output: 6VDC 500mA Power Systems Technologies (SZ) Co., Ltd. M901.0170E (VDE plug) & M901.0170X (UK plug) Input: 100-240VAC 50/60Hz 0.1A Output: 6VDC 500mA

Charger adapter:

ESL IW156E (VDE plug) & IW156U (UK plug) Input: 100-240VAC 50/60Hz 0.2A Output: 6VDC 150mA

• USE ONLY WITH PROVIDED BATTERIES

Recommended battery:

CORUN Ni-MH AAA750 1.2V 750mAh SANIK Ni-MH SN-AAA75H 1.2V 750mAh BYD Ni-MH H-AAA750A 1.2V 750mAh

• Handsfree activation could suddenly increase the volume in the earpiece to a very high level: make sure the handset is not too close to your ear.

• This equipment is not designed to make emergency calls when the power fails. An alternative has to be made available to allow emergency calls.

• Do not expose the phone to excessive heat caused by heating equipment or direct sunlight.

• Do not drop your phone or allow objects to fall on your phone.

• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives as these may harm the set.

• Do not use the product in places where there are explosive hazards.

• Do not let small metal objects come into contact with the product. This can deteriorate audio quality and damage the product.

• Active mobile phones in the vicinity may cause interference.

About operating and storage temperatures:

• Operate in a place where temperature is always between 0 and 35º C.

• Store in a place where temperature is always between -25 and 45º C.

• Battery life may be shortened in low temperature conditions.

Metallic objects may be retained if placed near or on the handset receiver.

1.2 Digital security system

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. There is a unique digital security code programmed in each unit. When the base and the handset are powered up the first time, the handset automatically links with the base ready for normal and secure use. If you have purchased additional accessory handset(s), you will need to follow the registration procedure in “Register the handset” in this manual to maintain intact the digital security.

1.3 Software licences

This product contains open source software packages. An overview of these packages, the licences and/or notices that apply to them, and the source code for a

Important 5

number of these packages are available in the on-line product documentation, which is visible on www.philips.com/support.

1.4 Conformity

We, Philips declare that the product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This product can only be connected to the analogue telephone networks of the countries mentioned on the packaging. You can find the Declaration of Conformity on www.philips.com/support.

1.5 Environmental

Remember to observe local regulations regarding the disposal of your packaging materials, exhausted batteries and old equipment. Promote their recycling where possible.

1.6 Recycling & disposal

Disposal instructions for old products: The purpose of the WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) is to ensure that products are recycled using the best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. Your product is designed and manufactured with high quality materials and components which can be recycled and reused. Do not dispose of your old product in your general household waste bin. Inform yourself about the local separate collection system for electrical and

electronic products marked by this symbol.

Use one of the following disposal options:

• Dispose of the complete product (including its cables, plugs and accessories) in the designated WEEE collection facilities.

• If you purchase a replacement product, hand your complete old product back to the retailer. The shop should accept it as required by the WEEE directive.

Disposal instructions for batteries: Batteries should not be disposed of with general household waste.

Packaging information: Philips has marked the packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste.

A financial contribution has been paid to the associated national recovery & recycling system. The labelled packaging material is recyclable.

6Important

1.7 Electric, Magnetic and Electromagnetic Fields ("EMF")

1. Philips Royal Electronics

manufactures and sells many consumer oriented products which usually, as with any electronic apparatus, have the ability to emit and receive electro magnetic signals.

2. One of Philips' leading Business

Principles is to take all necessary health and safety precautions for our products, to comply with all applicable legal requirements and to stay well within the EMF standards applicable at the time of producing the products.

3. Philips is committed to develop,

produce and market products that cause no adverse health effects.

4. Philips confirms that if its products

are handled properly for their intended use, they are safe to use according to scientific evidence available today.

5. Philips plays an active role in the

development of international EMF and safety standards, enabling Philips to anticipate further developments in standardisation for early integration in its products.

Important 7

2 Your phone

Congratulations on your purchase and welcome to Philips!

To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

2.1 What’s in the box

HandsetBase station

Power supply

for the base

Line Cord* Quick start guide

NiMH AAA

Rechargeable

Batteries x 2

User Manual on

CDROM

Guarantee

Charger with power

supply

One Ethernet cable

(with RJ45

connector)

* Optional line adaptors may be included in the box.

2.2 What else will you need

• A telephone line and an Internet connection (High speed Internet 512kb minimum

recommended).

• Also needed a router or a modem-router with a free ethernet port.

8 Your phone

2.3 Overview of your phone

AEarpiece

B New event LED

New calls, messages, voicemails

C Left Softkey

Select the function displayed on the handset screen directly above it. Access main menu

DRight Softkey

Select the function displayed on the handset screen directly above it. Redial the last number Delete text or digit(s) Cancel operation

Your phone 9

E Skype key

Access contact list Confirm of selection during menu operation

F Up key

Moves cursor up a row Increase earpiece volume Enter Skype status menu

GLeft key

Moves cursor left

H Right key

Moves cursor right

IDown key

Moves cursor down a row Decrease earpiece volume Enter call history

JTalk/Recall key

Make and receive calls Send flash signal

K End/On/Off key

End call Exit menu/operation Turn handset on/off

LStar key

Dial Switch between lowercase and uppercase during editing mode

MPause/Keylock key

Dial # and enter pause Lock/Unlock keypad

N Intercom/Conference key

Make intercom call Make conference call

O Mute key

Mute/unmute microphone

P Speaker key

Turn speaker on/off

Q Microphone

[

]

2.4 Overview of the base station

AOn/Off key

Turn the answering machine on/off

B Volume down

Decrease/Increase speaker volume

C Delete key

Delete messages

D Previous key

Skip backward during playback

ENext key

Skip forward during playback

F Play/Stop key

Play messages Stop message playback

G Message counter

Display message number Display answering machine operation Display volume level during setting

10 Your phone

A Paging key

Find handset(s) Enter registration mode

B Line LED

Blink when receiving a call Lit when base is on

C Skype line key and LED

Toggle between “Online” and “Away” status Lit during “Online” status

2.5 Display icons

Each icon gives you a visual message of your handset status:

Battery is fully charged*

Battery is low

Battery is charging

In range

Out of range

Speaker on

New missed call

New voicemail

New authorization request

Silent

Microphone muted

Keypad locked

Headset attached

*Optimal battery life is reached after 3 cycles of complete charging (over 15 hours) and discharging, allowing approximately 10 hours of talk-time and 150 hours of stand-by time.

Each icon gives you a visual message of your Skype status:

Offline

Online

Away

Do Not Disturb

2.6 The menus

Your phone offers a variety of features and functions grouped in the menus.

2.6.1 Browsing the menus

The main menu includes the Contacts, History, Skype Status, Add Contact, Answer Machine and Settings menus.

From standby mode, you can,

•Press

menu.

•Press

menu.

•Press

Tip

u or d to navigate the menus.

Use

to enter the main

: to view the contact list. u to enter the

d to enter

Skype Status

History

menu.

Your phone 11

3 Getting started

3.1 Connect the base station

Connect the output plug of the

mains adapter to the bottom of the base station and the mains adapter to a standard wall outlet. Connect one end of the ethernet

cable to the ethernet socket on the bottom of the base station and the other end to an ADSL/Cable modem or a router or a switch/hub connected to the Internet. Connect the telephone line cord to

the phone socket at the bottom of the base station and the wall phone socket.

3.2 Connect your charger

Connect the mains adapter to a

standard wall outlet.

3.3 Install your handset

Warning

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-rechargeable batteries. Use recommended type supplied with this product. NiMH batteries must be disposed of in accordance with the applicable waste disposal regulations.

Note

Charge the handset(s) for 24 hours before initial use!

The batteries are pre-installed in

your handset. Before charging, remove the pull-tape.

Place the handset on the charger.

When the handset is placed correctly in its charging position, a tone will be emitted and the battery icon will scroll , indicating that the battery is charging. Once the battery is fully charged, the battery icon will appear steadily.

12 Getting started

Note

Handset may get warm during initial charging. This is normal. The handset may take a few seconds to power up.

3.3.1 Replacing your batteries

If there is a need to replace your batteries, always use the recommended battery type (see page 5).

Warning

Check the battery polarity when inserting in the battery trail. Incorrect polarity may damage the product.

Use the coin or screwdriver to turn

the battery cover screw in an anticlockwise direction to unlock the cover.

Pull open the battery trail.

Place the new rechargeable bat teries

in the correct polarity as indicated into the battery trail.

Close the trail and turn the battery

cover screw in a clockwise direction to lock the cover.

Note

Please use a coin or screwdriver that is the right shape and size for the screw that is used. Otherwise you may damage the screw when tightening it.

3.4 Checking the battery level

The battery icon displays the current battery level.

Battery full.

Battery is 2/3 full.

Battery is 1/3 full.

Battery is low. Require charging.

Your handset may power down shortly if it is not charged after the battery is empty. If you are on the phone when the battery is nearly empty, you will hear warning tones. Place the handset on the charger unit to recharge the batteries. Otherwise, your call may be cut off shortly after the warning.

3.5 Settings before first use

Before you first use your handset, you will be asked to set the language, accept an agreement and select the country where the phone is to be used.

Getting started 13

3.5.1 Setting your language

This setting determines the display language of the menus and messages.

Select your language.

Press

Select

Note

If you need to re-configure your language setting, see “Set the display language” on page 38.

3.5.2 Review the agreement

Read the agreement carefully. It is necessary that you understand and accept the terms and conditions of the agreement before using the phone.

Press

agreement. Press

agreement and proceed.

Warning

If you do not accept the agreement, you will not be able to access Skype features.

3.5.3 Select your country

It is necessary to set the correct country for the phone to work properly according to your country’s standards.

Select your country.

Press

Note

The phone is best configured for the available countries in the list. Please refer to the country codes list on page 52 to see your country's international calling code. If you need to re-configure your country setting, see “Set your country” on page 49.

14 Getting started

to confirm.

u or d to scroll through the

to accept the

Select

to confirm.

3.6 Log in to Skype

After an automatic restart, your phone will prompt you to log in into your Skype account. If you do not have a Skype account, you may create a new account using your phone.

3.6.1 Logging in as an existing Skype user

Press

Select

Enter your Skype name. Press

select your user name if displayed. Enter your Skype password. Press

• The screen prompts you to save your

Press

• Your phone will automatically log

5 Press

• Your phone will prompt you to log

3.6.2 Creating a new Skype

Select

Follow the steps on page 21 to create a new Skype user.

Skype Status

password for auto reconnect in future.

Yes

into your Skype account every time the base unit powers up.

into your Skype account the next time the base unit powers up.

account

Create new account

to confirm.

for one-time login.

. Press

4 General description

4.1 What is standby mode?

Your phone is in standby mode when it is idle. The standby screen displays your Skype status icon, your Skype ID (if available), the handset number, the system time, the signal icon, and the battery icon. The backlight goes off after a few seconds. This is a normal status.

4.2 Checking the signal strength

The signal icon displays the link status between the handset and the base unit. Signal icon : The handset and base unit are linked. They can communicate. No signal icon : The handset and base unit have lost link. They are not able to communicate. Take your handset closer to the base unit to reconnect the link.

Note

If your handset has lost link, you will not be able to make or receive any calls. You will also not be able to carry out many of the phone's functions and features.

4.3.2 Switching on your handset

Press

• The handset may take a few seconds to power up.

4.4 Setting the clock

Your phone has a calendar and digital clock. Set the date and time before initial use of the phone.

Note

After resetting the phone, you may have to set the date and time again.

4.4.1 Set the time

Note

If you use this menu to set the time manually, your phone will use this new setting, and stop automatic update until the base power is reset.

1 2

Press Select

Time

Use digit keys to enter the Hour / Minute. Press

• The setting is saved.

Settings

. Press

Time & Date

Select

to confirm the setting.

4.3 Switching your handset ON/ OFF

4.3.1 Switching off your handset

Press and hold

• The power menu is displayed.

Scroll to

• The handset is switched off.

Note

Your handset cannot receive any calls if the power is switched off.

General description 15

e for 2 seconds.

Switch Off

. Press

Select

4.4.2 Select Daylight saving

Press

1 2

3 4

Select

Settings

Daylight saving

Select the Daylight saving. Press

to confirm the setting.

• The setting is saved.

> . Press

Time & Date

Select

4.4.3 Select the time format

Press

Select

Time format

Select the Time format.

Press

• The setting is saved.

4.4.4 Set the date

Press

Select

Date

Use digit keys to enter the Month /

Day / Year. Press

• The setting is saved.

4.4.5 Select the date format

Press

Select

format

Select the date format.

Press

• The setting is saved.

4.4.6 Select the date separator

The date separator is a symbol such as a slash that separates the month, day, and year (i.e. 08/12/2009). Your phone supports 4 styles (: / . -).

Press

Select

separator

Select the date separator.

Press

• The setting is saved.

Settings

Time & Date

. Press

Select

to confirm the setting.

Settings

. Press

Settings

. Press

Settings

Time & Date

Select

to confirm the setting.

Time & Date

Select

to confirm the setting.

Time & Date

. Press

Select

to confirm the setting.

Date

16 General description

4.5 Menu structure

The table below describes the menu tree of your phone. Press to enter each option. Use navigation keys

Contacts

Add contact

Online skype contact

Phone number contact

Offline skype contact

Contact details not known

ud[] to navigate within the menus.

Call

Send voice mail

View profile

Rename

Remove

Block

SkypeOut call

Regular call

Details

Rename

Remove

Share on phone

Call

Send voice mail

View profile

Rename

Remove

Block

Request details

Call

Send voice mail

View profile

Rename

Remove

Block

in idle mode

General description 17

Contacts

History

Skype Status

Add contact

Answer machine

Shared contacts SkypeOut call

Regular call

Details

Rename

Remove

Copy to my contacts

All events

Missed calls

Incoming calls

Outgoing calls

Voice mails

Answering Machin e

Contacts requests

Online Status Online

Away

Do no disturb

Offline

My Profile Limited profile

Private details

Change password

Sign out

Account Status Skype Credits

SkypeIn

Voicemail*

Skype contact

Phone number

Play

Delete all

Record memo

18 General description

Answer machine

Settings

Answer mode Answer & Record

Answer Only

Record OGM Answer & Record

Answer Only

Answer On/Off On/Off

Ans. Settings Ring delay 1 /2/3/4/5/6/7/8 rings / Toll Saver

Remote access On / Off

Handset screening On / Off

Base screening On / Off

OGM languages

Phone Handset Name

Auto answer On / Off

Auto hangup On / Off

Registration

De-registration

Language

Preferred line Regular call / SkypeOut call / Always ask

Share contacts On / Off

Sounds Ringtone S kype call

Ring Volume

Notifications On / Off

Keypad Tone On / Off

Confirmation On / Off

Display Brightness

Contrast Level 1/2/3/4/5

Backlight 20 seconds / 30 seconds / 1 min

Screen Saver Off / Clock / St andard

Regular Call Carrier code*

Area code*

List of languages

Regular call

Intercom

List of melodies

General description 19

+ 50 hidden pages