Philips VOIP8411B User Manual

Download

Page 1

www.philips.com/support

EN Telephone

VOIP841

WARNING

Never use non-rechargeable batteries.

Page 2

Page 3

1 Important safety information 3

1.1 Power requirements 3

1.2 Digital security system 3

1.3 Hearing aid compatibility (HAC) 3

1.4 Noise 4

1.5 Software licences 4

1.6 Conformity 4

1.7 Recycling and disposal 4

1.8 Warranty 4

2 Your phone 5

2.1 What’s in the box 5

2.2 What else will you need 5

2.3 Overview of the phone 6

2.4 Overview of the base 7

2.5 Display icons 7

2.6 Menu operation 8

3.4 Settings before first use 10

3.5 Standby mode 10

3.6 Register the handset 11

3.7 Turn the handset ON/OFF 11

3.8 Set the clock 11

4 Skype® and Skype tools 14

4.1 What is Skype®? 14

4.2 Other Skype products 14

4.3 Common terminologies 14

4.4 Skype Tools 14

5 Using your phone 16

5.1 Call 16

5.2 End a call 17

5.3 Answer a call 17

5.4 Turn off all the ringers 17

5.5 Call in progress 18

3 Getting started 9

3.1 Connect the base 9

3.2 Connect the charger 9

3.3 Insert the batteries 9

Table of contents

5.6 Intercom and Conference Calls 19

6 Use more of your phone 20

6.1 Voicemails 20

6.2 Skype Voicemail™ 20

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Table of contents

6.3 Landline Voicemail indication 21

6.4 Contact List 21

6.5 Find a Skype user 22

9 Default settings 35

10 Menu structure 36

6.6 Add a contact 22

6.7 Manage your contacts 22

6.8 Call History 23

6.9 Text and number entry 24

7 Your Skype profile 25

7.1 Public details 25

7.2 Private details 25

8 Settings 26

8.1 Personalize your phone’s display 26

8.2 Personalize your phone’s sounds 26

8.3 Call features 27

8.4 Skype call features 28

11 Technical data 37

12 Frequently asked questions 38

13 VOIP841 Glossary 39

14 Index 40

Contact information 43

8.5 Landline call features 29

8.6 Extra features 30

8.7 System settings 30

8.8 Network settings 31

8.9 Web page configuration 32

8.10 Country codes list 34

Table of contents

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1 Important safety

information

Take time to read this user manual before you use your Telephone. It contains important information and notes regarding your Telephone.

1.1 Power requirements

• This product requires an electrical supply of 120 V AC for North America and 230 V AC for Europe. Observe the electrical ratings and other markings on the power adapters and make sure they are appropriate for use with the outlet supply.

• In case of power failure, the communication can be lost as well as the date and time settings.

• The Electrical network is classified as hazardous. The only way to power down the charger is to unplug the power supply from the electrical outlet. Ensure that the electrical outlet is alway easily accessible.

Warning

• Use only the mains adapter supplied with this equipment. Incorrect adapter polarity or voltage can seriously damage the unit.

• Do not allow the charging contacts or the battery to come into contact with conductive materials.

• Do not allow the handset to come into contact with liquids or moisture.

• Never use any other battery than the one delivered with the product or recommended by Philips: risk of explosion.

• Always use the cables provided with the product.

• Handsfree activation could suddenly increase the volume in the earpiece to a very high level: make sure the handset is not too close to your ear.

• This equipment is not designed to make emergency calls when the power fails.

Alternative arrangements should be made for access to emergency services.

• No Emergency Calls for Skype line. Skype is not a replacement for your ordinary telephone and cannot be used for emergency calling.

• Do not open the handset, base unit or charger. This could expose you to high voltages.

• There is a slight chance that your product could be damaged by an electrical storm. Unplug the product from the power supply and telephone socket during a storm.

• Do not use the handset in an explosive hazard area such as where there is gas leaking.

• Do not use this product near intensive care medical equipments or by persons with pacemakers.

• This product can interfere with electrical equipment such as answering machine, television, radio, and computers if placed too close. Put the base unit at least one meter from such appliances.

1.2 Digital security system

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. There is a unique digital security code programmed in each unit. When the base and the handset are powered up the first time, the handset automatically links with the base ready for normal and secure use. If you have purchased additional accessory handset(s), you will need to follow the registration procedure in “Handset Registration” in this manual to maintain intact the digital security.

1.3 Hearing aid compatibility (HAC)

This telephone system meets FCC and Industry Canada standards for Hearing Aid Compatibility.

Please note that this telephone works by sending radio signals between the base unit and the handset. These signals may interfere with some hearing aids, causing a humming noise.

Important safety information

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1.4 Noise

Electrical pulse noise is present at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise. Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the base unit. This is usually only a minor annoyance and should not be interpreted as a defect of the unit. Humming noice, if present in hearing aid through the handset, falls into the same category.

1.5 Software licences

This product contains open source software packages. An overview of these packages, the licences and/or notices that apply to them, and the source code for a number of these packages are available in the on-line product documentation, which is visible on www.philips.com/support.

1.6 Conformity

We, Philips declare that the product is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. You can find the Declaration of Conformity on www.philips.com/support.

Do not dispose of your old product in your general household waste bin. Inform yourself about the local separate collection system for electrical and electronic products marked by this symbol.

Use one of the following disposal options:

• Dispose of the complete product (including its cables, plugs and accessories) in the designated WEEE collection facilities.

• If you purchase a replacement product, hand your complete old product back to the retailer. The shop should accept it as required by the WEEE directive.

Disposal instructions for batteries: Batteries should not be disposed of with general household waste.

Packaging information: Philips has marked the packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste. A financial contribution has been paid to the associated national recovery & recycling system. The labeled packaging material is recyclable.

1.7 Recycling and disposal

Disposal instructions for old products: The WEEE directive (Waste Electrical and Electronic Equipment Directive ; 2000/96/EC) has been put in place to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.

1.8 Warranty

The warranty informations are available on www.philips.com/support

Important safety information

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2Your phone

2.1 What’s in the box

One telephone

handset

One handset

battery cover

One telephone line cord One blue Ethernet cable

2.2 What else will you need

• A telephone line and an Internet connection (High speed Internet 512kb minimum recommended).

• Also needed is a router or a modem-router with a free ethernet port.

Charger

Two NiMH AAA

750mAh batteries

(with RJ45 connector)

Base unit

One base power adapter

One charger power

adapter

Quick start guide

User manual on CDROM

Your phone

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2.3 Overview of the phone

A Handset Indicator

Lit when call in progress. Blink when receiving a call or new voicemail(s).

B Soft keys

Use to perform function displayed above the key. It is displayed as text in a box (i.e ) in this

guide.

C Navigation keys Left/Right: To move the cursor or to change

selection. Up: Shortcut to Skype Change Status menu.

To scroll up menu items or to increase the ringer and receiver volume.

Down: Shortcut to All Calls List.

To scroll down menu items or to reduce the ringer and receiver volume.

D End and On/Off key

To end a call or to exit menus. To power on the handset or to enter the power menu.

E Talk and Recall key

To make and receive calls. To send flash signal for landline calls.

F Digit keys

To enter digits and characters.

G Pound, Keylock and Pause key

To enter character # or to insert a pause. In idle mode, press to lock the keypad or to display the symbols matrix.

H Star and Text edit key

Short press to insert *. Long press to enter editing mode.

I Loudspeaker

During a call, the loudspeaker can be switched on/off.

JMute key

To mute/un-mute the handset microphone during a call.

K Call Tranfer/Intercom

To initiate an internal call (a second handset is needed to inititate an internal call).

Your phone

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2.4 Overview of the base

A Page key

To find handset(s) or to register handset(s).

B Skype line indicator

Blink when receiving a Skype line call. Lit when Skype line is in use.

B C

C Landline indicator

Blink when receiving a landline call. Lit when landline is in use.

D Reset button

Short press to reset the power. Long press for 5 seconds and then release to reset to factory default settings.

E Telephone (Landline) jack

Connect to the landline.

F Ethernet jack

Connect to the Internet.

GPower jack

Connect to the power supply.

Your phone

Each icon gives you a visual message of what is happening on your handset.

Signal strength Call in progress Speaker on Ringer Off New missed call Skype network alert Handset lost link Battery level Line on hold Microphone muted New voicemail New request waiting Keypad locked

2.5 Display icons

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2.6 Menu operation

Your phone offers a variety of features and functions grouped in the menus. The main menu includes the Contacts, History, Status, Add Contact, Search, Services, and Settings menu. Menu overview see page 36.

• Press to enter the main menu.

• Press to view the contact list.

Menu Contact

• Press to enter the Change Status menu.

• Press to enter the All Calls list.

Tip

Use (Up or Down) to navigate the menus. Press to exit from any menu instantly. All unconfirmed changes will not be saved.

Your phone

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3 Getting started

3.1 Connect the base

Phone

(Landline)

Socket

Switch/Hub

(Optional)

Router

Power Supply

Insert the plug of the base power adapter into the socket on the side of the base unit. Plug the power adapter into your power outlet.

Connect one end of the Ethernet cable to the Ethernet socket on the side of the base unit. Plug the other end to an ADSL/Cable modem or a router or a switch/hub connected to the Internet.

Connect the telephone line cord to the phone socket on the side of the base unit and the wall phone socket using the proper socket phone adapter provided in the box.

(Optional)

ADSL

Cable Modem

Internet

Plug the power adapter into your power outlet.

3.3 Insert the batteries

Place the two rechargeable batteries (included) into the battery compartment.

Warning

Verify the batteries polarity when inserting the batteries. Incorrect polarity may damage the product.

Slide the battery door firmly into place.

Warning

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. USE RECOMMENDED TYPE SUPPLIED WITH THIS PRODUCT. NEVER USE NONRECHARGEABLE BATTERIES.

3.3.1 Place the handset on the charger

Place the handset on the charger. The power supply of the charger must be connected to the power outlet.

• The battery icon appears on the screen: charging has started.

3.2 Connect the charger

Insert the plug of the charger power adapter into the socket on the bottom of the charger.

Getting started

Note

Leave the handset(s) on the charger for at least 14 hours before first use.

Note

If the batteries are completely exhausted, the product will not be able to power-on immediately. Handset may get warm during initial charge. This is normal.

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3.3.2 Verify the battery level

The battery icon displays the current battery level:

100% full 60% full 30% full

Empty. Require charging. Your handset may power down shortly if it is not charged after the battery is empty.

Note

If you are on the phone while the battery is nearly empty, you will hear warning tones. Your call maybe cut off shortly after the warning.

3.4 Settings before first use

At first start up, you will be asked to set the language, accept an agreement, select the country where the phone is to be used and set the area code.

3.4.1 Set the language

This setting determines the display language for the menus and messages.

Scroll to the language you want.

Select

Press to confirm.

Note

If you need to re-set the language, see “Set the display language”, page 26.

3.4.2 Review the agreement

Read the agreement carefully. It is necessary you understand and accept the terms and conditions of the agreement before using the phone.

Press (Up or Down) to scroll through the agreement.

Press to accept the agreement and proceed.

Warning

If you do not accept the agreement, you will not be able to use the phone.

3.4.3 Select your country

It is necessary to select the correct country where the phone is to be used. This makes sure that the phone will work properly according to your country's standards.

Scroll to your country name.

Select

Press to confirm.

• When a country is selected, the phone will reset and update the international calling code of the selected country (example, 33 for France). It will power up automatically after a few seconds.

Note

The phone is best configured for the available countries in the list. If you don't see your country name in the list you can enter your country's international calling code by selecting "OTHERS" at the bottom of the list. Please refer to the country codes list on page 34 to see your country's international calling code. If you need to re-select the country, see “Set your country code”, page 30.

3.4.4 Set your area code

After setting your country code, you need to set the correct area code for returning local, national, or international calls received on the Landline. This function is not for all countries, please refer to glossary for area code functionality, see page 39.

Enter the area code. Use to correct

Clear

typing errors.

Press to confirm.

• Your phone needs to reset and update the information. It will power up automatically after a few seconds.

Note

If you need to re-configure your area code setting, see “Area code management”, page 27.

3.5 Standby mode

Your phone is in standby mode when it is idle. The standby screen displays your Skype status icon, your Skype ID (if available), the handset

Getting started

Page 13

number, the system time, the signal icon, and the battery icon. When the handset is not on the charger, the backlight goes off. This is a normal status.

3.6 Register the handset

Registration allows communication between the base unit and handset(s). If the handset cannot communicate with its base, you will not be able to make any call or use many of the functions and features on the phone.

Note

Your handset should be already registered on the base unless you have de-registered a handset. If the handset displays Unregistered, follow the steps below to register the handset.

Warning

Make sure you have configured the language, country code, and area code of your phone before registering additional handsets.

Reg.

Press . Register shall be highlighted. Scroll to Register. Press .

Select

Enter the system PIN (Default: 0000). Use

Clear

to correct typing errors. Enter

Press to confirm.

• Your handset starts searching for the base.

Press on the base unit until the two indications turn off.

• If registration is successful, the signal icon displays steadily.

Tip

If registration failed, repeat the above procedure.

Note

The base can register up to 4 handsets, then the base unit registration memory is full. If you attempt to register an additional handset, the registration process will be aborted. You can use additional base units, see “Register your handset(s) with additional base”, page 30.

3.6.1 Verify the signal stength

The signal icon displays the link status between the handset and the base unit. Signal icon : The handset and base unit are linked. They can communicate.

No signal icon : The handset and base unit have lost link. They are not able to communicate. Take your handset closer to the base unit to reconnect the link. If you move too far away from the base unit while you are on the phone, you will hear warning tones notifying you that the handset is almost out of range - lost link. Take the handset closer to the base unit or your call will be cut off shortly after the warning.

Note

If your handset has lost link, you will not be able to make or receive any call. In addition, you will not be able to carry out many of the phone functions and features.

3.7 Turn the handset ON/OFF

3.7.1 Turn the handset ON

Press

• The handset may take a few seconds to power up.

3.7.2 Turn the handset OFF

Press and hold for 2 seconds.

• The power menu is displayed.

Scroll to Switch Off. Press .

Select

• The handset is switched off.

Note

The handset cannot receive any call if the power is switched off.

3.8 Set the clock

Your phone has a calendar and digital clock. Set the date and time before initial use of the phone.

Note

After resetting the phone, you may have to set the date and time again.

Tip

Use (Up or Down) to navigate the menus.

Getting started

Page 14

3.8.1 Select the time zone

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Time Zone. Press .

Select

Scroll to the time zone you want.

Press when finished.

• The new setting is saved.

Note

Once you have connected to the internet, your phone will update the clock automatically according to your time zone setting.

3.8.2 Select the date format

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Date Format. Press .

Select

Select Select

Scroll to the date format you want.

Press when finished.

• The new setting is saved.

3.8.3 Set the date Note

If you use this menu to set the date manually, your phone will use this new setting, and stop automatic update until the base power is reset.

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Date. Press .

Select

Select Use the digit keys to enter the Month/Day/ Year.

Press when finished.

• The new setting is saved.

Scroll to Date Separator. Press .

Scroll to the date separator you want.

Press when finished.

Select

• The new setting is saved.

3.8.5 Select daylight time

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Daylight Time. Press .

Select

Scroll to the new setting.

Press when finished.

• The new setting is saved.

3.8.6 Select the time format

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Time Format. Press .

Select

Scroll to the time format you want.

Press when finished.

• The new setting is saved.

3.8.7 Set the time Note

If you use this menu to set the time manually, your phone will use this new setting, and stop automatic update until the base power is reset.

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Time. Press .

Select

Use the digit keys to enter the Hour/Minute.

Press when finished.

• The new setting is saved.

3.8.4 Select the date separator

The date separator is a symbol such as a slash that separates the month, day, and year (i.e. 08/25/

2006). Your phone supports 3 styles (/ : .).

Press . Scroll to Settings. Press . Scroll to Time & Date. Press .

Select

3.8.8 Select the time separator

The time separator is a symbol such as a colon that separates the hour and minute (i.e. 18:30). Your phone supports 2 styles (: .).

Press . Scroll to Settings. Press . Scroll to Time & Date. Press .

Select

Getting started

Page 15

Scroll to Time Separator. Press .

Scroll to the time separator you want.

Press when finished.

• The new setting is saved.

Select

Getting started

Page 16

4Skype® and Skype tools

4.1 What is Skype®?

Skype® is a little piece of software that lets you make free Internet calls to your friends all over the world.

Warning

No Emergency Calls. Skype is not a replacement for your ordinary telephone and cannot be used for emergency calling.

4.2 Other Skype products

You can talk to anyone over the Internet for free with Skype, and you will always be able to do that. There are some other useful things you can do on Skype that are not free (but they are pretty cheap, actually).

4.3 Common terminologies

These are some of the Skype terminologies used in this user guide.

• Outgoing call: When A calls B.

• Incoming call: When A receives a call from B.

• Missed call: When A receives a call from B

but fails to answer it.

• SkypeOut: Calling regular landline or mobile

phone from Skype.

• SkypeIn: Calling a regular number which

connects the call to a Skype account.

• Skype credit: Skype credit allows you to

purchase a number of different products and services from Skype. Skype credit can be used to place SkypeOut calls and purchase a SkypeIn subscription.

Tip

All information obtained from Skype content guideline and website. For more information, visit skype.com.

4.2.1 SkypeOut™

SkypeOut is a cheap way to call out from Skype to landlines and mobile phones. You can also use SkypeOut when you are on the move, to forward your Skype calls to any phone.

4.2.2 SkypeIn™ with free Skype Voicemail™

SkypeIn is a number your friends can call you from any phone. You answer in Skype. You can get numbers in one or more of the places offered, and receive calls in Skype from anywhere in the world.

4.2.3 Skype Voicemail™

Skype Voicemail takes your calls when you are busy or offline.

4.4 Skype Tools

This section describes the Skype tools that you can access from this phone.

4.4.1 Sign in automatically

You can set your phone to automatically sign into your Skype account every time the base unit powers up.

Press . Scroll to Settings. Press . Scroll to General. Press . Scroll to Auto Sign In. Press .

Select Select

Select

Select the new setting you want.

Press .

• The new setting is saved.

Skype® and Skype tools

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4.4.2 Change your Skype status

Press . Scroll to Status. Press . Scroll to Change Status. Press .

Select

Scroll to the new setting.

Select

Press .

• The new setting is saved.

Tip

You can also use the Shortcut to access the Change Status Menu: In standby press (Up).

4.4.3 Verify your SkypeOut credits

Your Skype credit is displayed during standby.

4.4.4 Change your Skype password

Your password provides security to your Skype account, and it ensures no one can access your account. This password is different from the system PIN of this phone.

Press . Scroll to Settings. Press . Scroll to General. Press . Scroll to Change Passwd. Press . Enter your password. Press . Enter your new password. Press . Repeat your new password and press .

Select Select

Select

• The new setting is saved.

Note

Regardless of your auto update setting, your phone will notify you of any new Skype required update. You must accept any required update to continue using the phone.

Press . Scroll to Settings. Press . Scroll to Advanced. Press . Scroll to Auto Update. Press .

Select

Scroll to the new setting you want.

Select

Press .

• The new setting is saved. Your phone will notify you when there is new Skype software update.

Note

After activating auto update, your phone displays a notification message when there is a new update. Press to install the update now. Press to have your phone remind you

Later

again at a later time.

4.4.5 Update Skype software

Press . Scroll to Settings. Press . Scroll to Advanced. Press . Scroll to SW Update. Press .

Select

Follow the on-screen instruction.

4.4.6 Activate auto update

You can program your phone to notify you of new Skype software update. This will save you time and energy to check for new update manually.

Skype® and Skype tools

Page 18

5 Using your phone

5.1 Call

Your phone supports both Skype line and PSTN landline calls. A Skype call is a call using the Skype line. A landline call is a call using your regular phone line.

Note

This telephone is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Tip

Use (Up or Down) to navigate in the menus.

5.1.1 Make a call

Press for the landline.

Enter the phone number.

• The number is dialed out on the landline.

Note

Check the signal strength before making a call and during a call. For details, see “Verify the signal stength”, page 11.

5.1.2 Assign a preferred line

A preferred line is the line of priority for SkypeOut contact. After setting the preferred line, all SkypeOut contacts (except from the outgoing call list) will always be dialed out from the preferred line when you press .

5.1.3 Pre-dial

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Preferred line. Press .

Select

Scroll to the setting you want.

Select

Press .

• The new setting is saved.

Enter the phone number or Skype contact name.

Note

Press and hold to enter alphanumeric mode during standby. You can enter any Skype contact name you want to call. For details, see “Text and number entry”, page 24.

Tip

• Press to erase a digit.

Clear

• Use Left and Right to move the cursor.

• Press and hold to enter a pause after a digit has been entered. P displays on the screen.

Press .

• The number is dialed out on the preferred line. For details on preferred line, see “Preferred line”, page 28.

• During a call, the call timer displays the talk time of your current call.

Tip

You can also use the SkypeOut Shortcut: Press

twice to call from SkypeOut. The preferred

line setting will be ignored.

5.1.4 Call from the landline

Enter the phone number.

Options

Press . Scroll to Landline.

Select

Press .

• The number is dialed out.

5.1.5 Call from SkypeOut

Enter the phone number. The phone number shall include +, the international calling code, area code, and subscriber number.

Tip

To insert +: Press and hold 0.

Options

Press . Scroll to SkypeOut.

Select

Press .

• The number is dialed out.

Note

You need to purchase Skype credit to make SkypeOut calls. Your phone will give you an alert when your account is low on Skype credits or have no credits.

Using your phone

Page 19

5.1.6 Call from the contact list

In idle mode:

Contact

Press . Scroll to the contact. Press .

• The number is dialed out on the preferred line.

Note

For details on the contact list, see “Contact List”, page 21.

5.1.7 Redial the last number

In idle mode:

Press twice within 1 second.

• The last number you called is dialed out using the same line as before.

Tip

To redial the last landline number: Press , and then press . The last number you

Redial

called using the landline will be dialed out.

5.1.8 Call from the outgoing call list

The outgoing call list stores the number(s) you have dialed. The most recent dialed number is stored at the top of the list. For details on the outgoing call list, see “Call History”, page 23. In idle mode:

Press . Scroll to History. Press . Scroll to Outgoing. Press .

Select

Select Scroll to the number you want. Press .

• The number is dialed out using the same line

as before. For example, if you made the call using SkypeOut, the call will be dialed out using SkypeOut again.

Options

Press , and then select Call to dial on the preferred line.

5.1.9 Call from the call history

Your phone stores the outgoing, incoming, and missed calls. For details, see “Call History”, page 23.

In idle mode:

Press . Scroll to History. Press . Scroll to the call list you want. Press .

Select

Select Scroll to the record you want. Press .

• The number is dialed out on the preferred line.

5.2 End a call

Press

place the handset on the charger.

• The call ends.

5.3 Answer a call

When the phone rings, press .

• The call is established.

Notes

• Caller ID Service: Consult and subscribe from your service provider.

• Missed Call Alert: When a call is missed, your phone displays You have Missed Calls. Press

View

for more options.

Tip

When a Skype call comes in, you can reject the call by pressing .

Reject

5.4 Turn off all the ringers

You can turn off the ringers for all the incoming calls including Skype, landline, and intercom calls. For details on ringer setting, see “Personalize your phone’s sounds”, page 26.

Press . Scroll to Status. Press . Scroll to Change Status. Press .

Select

Scroll to Silent.

Select

Press .

• All the ringers are turned off.

Tip

• You can also use the Change Status Menu Shortcut: Press (Up) during standby.

• To turn ON all Ringers: Scroll to Sounds On in the Change Status menu, and press

Select

Using your phone

Page 20

5.4.1 Turn off the landline ringer

When a landline call comes in, you can silent the ringer for the current call.

Press to turn off the ringer for the current incoming landline call.

5.5 Call in progress

This section describes the features that are available during a call.

5.5.1 Make a second landline call Note

The Second Call Service only applies to calls using the landline. Consult and subscribe from your service provider.

Press .

• The current caller is put on hold.

Dial the number you want.

• The number displays on the screen and is

dialed out.

Press to toggle between the two callers

Press to end the current call and return to the other caller.

Note

Toggling between two calls is a network and country dependent feature.

5.5.2 Answer a second landline call Note

The Second Call Service only applies to calls using the landline. Consult and subscribe from your service provider. During a landline call, your phone sounds a short beep periodically to notify you of another incoming landline call.

Press to answer the call.

• The first call is put on hold, and you are now

connected to the second call.

Press to toggle between the two callers

press to end the current call and return to the other caller.

5.5.3 Answer a second Skype call

During a Skype call, your phone sounds a short beep periodically to notify you of another incoming Skype call.

Press to answer the call.

• The first call is put on hold, and you are now connected to the second call.

Press to toggle between the two callers

press to end the current call and return to standby.

• Your phone will ring to notify you that a caller is being placed on hold.

Press to re-establish your call with the on-hold caller.

5.5.4 Adjust the earpiece volume

During a call press (Up or Down) to adjust the volume.

5.5.5 Mute / Unmute the microphone

This feature enables you to mute / unmute the microphone. When the microphone is muted, the other party cannot hear you.

During a call, press

to mute the

microphone.

• The caller cannot hear you, but you can still hear his voice.

When the microphone is muted, press to unmute the microphone.

• You can now communicate with the caller.

5.5.6 Switch handsfree ON / OFF

Warning

Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your hear.

The handsfree features let you talk on the phone without holding onto the handset.

Tips

• Use the speaker to involve everyone in the room in the conversation.

Using your phone

Page 21

• Use the headset to talk privately with the caller.

During a call, press .

• The speaker is turned on. Start talking.

Press again to turn off the speaker.

5.5.7 Use the headset

Note

Headset is optinonal and not provided. A headset with 2.5mm jack and minimum 32 ohm speaker impedance must be used. It is available from retail store.

Plug the headset into the headset jack at the side of your handset.

5.6 Intercom and Conference Calls

An intercom call is a call to another handset registered on the same base unit. This function can only be used with a multi-handset configuration. It allows you to make free internal calls, transfer external calls from one handset to another and to use the conference option. A conference call involves conversation between other handset(s) and outside caller(s).

Note

Some of these functions could be unavailable if the extra handset used is not a VOIP841.

Tip

Use (Up or Down) to navigate in the menus.

5.6.1 Call another handset

An intercom call can only involve two handsets registered on the same base unit. In idle mode:

Press .

Scroll to the handset you want to call.

Call

Press .

• Wait for the other party to answer your call.

Press to cancel or end the intercom call.

Tip

To customize your intercom ringer, see “Personalize your phone’s sounds”, page 26.

5.6.2 Internal call during an external call

While talking on the phone on the Skype line or landline, you can call another handset.

Press during the call.

Scroll to the handset you want to call.

Call

Press .

• Wait for the other party to answer your call.

To return to the external caller:

End

Press during the intercom call.

• You are now connected to the external caller.

5.6.3 Call transfer

During a call in progress you can tranfer the external call to a specific handset.

Press during the call.

Scroll to the handset you want to call.

Call

Press . Press after the other party answers your call.

• The external call is now transferred to the other handset.

5.6.4 Conference call

Conference call allows one external call to be shared with two handsets registered on the same base. The three people can share the conversation. No operator subscription is needed.

Press during the call with the external caller.

Scroll to the handset you want to call.

Call

Press .

• Wait for the other party to answer your call.

Conf.

Press .

• You are now on a 3-way conference call.

Press to end the conference call.

Using your phone

Page 22

6 Use more of your phone

6.1 Voicemails

Your phone supports landline voicemail service and Skype Voicemail™.

Tip

Use (Up or Down) to navigate in the menus.

6.2 Skype Voicemail™ Note

For Skype Voicemail™ service consult and subscribe from Skype. You can record your own greeting. You can play, listen to, or delete a voicemail. In addition, you can return a call or send a voicemail to the caller.

6.2.1 Record “My Greeting”

My Greeting is the message people hear before leaving you a voicemail. In idle mode:

6.2.2 Listen to “My Greeting”

In idle mode:

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Voicemail. Press . Scroll to My Greeting. Press and then press .

Options

Select

Scroll to Record New.

Select

Press and start recording.

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Voicemail. Press . Scroll to My Greeting. Press and then press .

Options

Select

Scroll to Play.

Select

Press .

• “My Greeting” starts playing.

6.2.3 Reset “My Greeting”

You can reset “My Greeting” to the default Skype Voicemail comes greeting. In idle mode:

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Voicemail. Press . Scroll to My Greeting. Press and then press .

Options

Scroll to Reset Default. Press .

Select

• A confirmation request is displayed.

Yes

Press .

• “My Greeting” is reset.

6.2.4 Retrieve voicemail(s)

The voicemail icon appears on the screen when you have new voicemail(s). In idle mode:

Press . Scroll to History. Press . Scroll to Voicemails. Press . Scroll to Skype VM. Press .

Select

Options Scroll to the voicemail you want. Scroll to Play. Press .

Select

• Your messages start playing.

6.2.5 Return a call

You can return a call to the voicemail sender. In idle mode:

Press . Scroll to History. Press . Scroll to Voicemails. Press . Scroll to Skype VM. Press .

Select

Options Scroll to the voicemail you want. Scroll to Call. Press .

Select

6.2.6 Send a Skype voicemail

You can return a voicemail to the caller. In idle mode:

Press . Scroll to History. Press . Scroll to Voicemails. Press .

Select

Use more of your phone

Page 23

Scroll to Skype VM. Press .

Scroll to the voicemail you want.

Scroll to Send Voicemail.

Select

Press . Start recording after the beep.

Options

6.2.7 Delete a Skype voicemail

In idle mode:

Press . Scroll to History. Press . Scroll to Voicemails. Press . Scroll to Skype VM. Press .

Select

Options Scroll to the voicemail you want. Scroll to Delete. Press .

Select

• A confirmation request is displayed.

Yes

Press to confirm.

• The voicemail is deleted.

6.3 Landline Voicemail indication Note

For landline voicemail service consult and subscribe from your service provider.

Scroll to History. Press .

Scroll to Voicemails. Press .

Scroll to Landline VMWI. Press .

Scroll to the service provider you want. Press

Options

Scroll to Edit and edit the number.

Press .

Enter

Select

• The new number is saved.

6.3.3 Delete the service provider number

In idle mode:

Press . Scroll to History. Press . Scroll to Voicemails. Press . Scroll to Landline VMWI. Press .

Select

Scroll to the service provider you want. Press

Options

Scroll to Delete.

• A confirmation request is displayed.

Yes

Press to confirm.

• The number is deleted.

The voicemail icon appears on the screen when you have new voicemail(s) in your mailbox(es).

6.3.1 Retrieve voicemail(s)

Call your voicemail service provider to retrieve your voicemail(s). To find out your service provider's number, consult your service provider. In idle mode:

Press . Scroll to History. Press . Scroll to Voicemails. Press . Scroll to Landline VMWI. Press .

Select

Scroll to the service provider you want. Press

Options

Scroll to Call. Press .

Select

• Wait for voice instruction.

6.3.2 Edit the service provider number

In idle mode:

Use more of your phone

Press .

6.3.4 Clear the voicemail indicator Note

This feature does not apply to all models.

After verify your voicemail(s), the voicemail icon

turns off automatically. You can also turn off the voicemail icon manually before you finished checking all your voicemails. In idle mode:

Press . Scroll to History. Press . Scroll to Voicemails. Press . Scroll to Clear VMWI. Press .

Select

• A confirmation request is displayed.

Yes

Press to confirm.

• The voicemail icon is cleared.

6.4 Contact List

Your phone can store a total of 500 Skype and SkypeOut contacts.

Tip

Use (Up or Down) to navigate in the menus.

Page 24

6.4.1 View the contact list

In idle mode:

Contact

Press to enter the contact list. Scroll to the contact you want. If you want to view the profile of the contact, continue to step 3.

Options

Press . Scroll to View Profile. Press .

Select

• The profile is displayed.

Search a contact by scrolling

While at the contact list, press (Up or Down) to scroll.

Search a contact by entring initial letter

While at the contact list, press the digit key that contains the character that you want to search. For example, you want to search a contact starting with N. Press [6] twice, all contacts starting with N displays in alphabetical order.

Note

To call from the contact list, see “Call from the contact list”, page 17.

6.5 Find a Skype user

You can search for a Skype user that is not on your contact list. After finding the user, you can make a call, view the profile or add the user to your contact list. In idle mode:

Press . Scroll to Search. Press .

Select Enter the Skype name or full name of the Skype user. Press .

• A list of matching names is displayed.

Scroll to the user you want, and press

Options

for more functions.

6.6.1 Add a Skype contact

In idle mode:

Press . Scroll to Add Contact. Press . Scroll to Skype. Press .

Select

OK Enter the Skype name or full name of the Skype user. Press .

Enter

• A list of matching names is displayed.

Scroll to the contact you want. Press

Options

Scroll to Add to contact. Press .

Edit the request details if you want and press

Enter

Select

• The new contact will be added after the user

accepts your request.

6.6.2 Add a SkypeOut contact

In idle mode:

Press . Scroll to Add Contact. Press . Scroll to SkypeOut. Press .

Select

Enter the name of the SkypeOut user. Press

Enter

• A list of matching names is displayed.

Enter the number in this format (+, international calling code, area code, and the phone number).

Press .

• The new contact is saved.

Note

Contacts with identical numbers cannot be saved.

6.7 Manage your contacts

You can rename, block or remove each contact on your contact list.

6.6 Add a contact Note

If your contact list is full, a notification displays. Delete unnecessary contact before adding new ones.

6.7.1 Rename a contact

You can change the display name of a contact.

Select the contact on your contact list and

Options

press .

Scroll to Rename. Press .

Edit the name. Use to make

Select

Clear

corrections.

Use more of your phone

Page 25

Press .

• The edited contact is saved.

6.7.2 Block / un-block a contact

You can block a user from contacting you and vice versa. You will always appear as offline to the user that you have blocked.

Select the contact on your contact list and

Options

press .

Scroll to Block. Press .

Select

• A confirmation request is displayed.

Yes

Press to confirm.

• A request to remove the contact is displayed.

Yes

Press to remove the contact from the contact list

Press to leave the contact in the contact list.

Un-block a contact

In idle mode:

Press . Scroll to Settings. Press . Scroll to Privacy. Press . Scroll to Blocked Users. Press .

Select

Scroll to the contact you want to un-block.

Options

Press .

Unblock

Press .

• The contact is unblocked.

• Incoming: Calls that you received and answered.

• Outgoing: Calls that you made.

A call history record is saved for each call and includes information of the caller name, number, call time, and date. Your phone also saves a history of received Skype voicemail, new request(s), and landline voicemail.

Notes

• Your phone will not store any call history if you are not signed in to Skype.

• When you sign out from Skype, your phone clears all the call history, voicemails, and new requests saved under your account. When you or another user signs in to Skype again, your phone starts saving the new call history under the signed-in account.

6.8.1 View the call records

In idle mode:

Press . Scroll to History. Press . Scroll to the call list you want. Press .

Select

Scroll to the call record you want.

View the details of a call record

Select a call record and press .

Scroll to Details. Press to view the

Options

Select

details.

6.7.3 Remove a contact

Select the contact on your contact list and

Options

press .

Scroll to Remove. Press .

Select

• A confirmation request is displayed.

Yes

Press to confirm.

• The contact is removed.

6.8 Call History

Your phone stores the call history composed of four lists:

• All: Include all missed, incoming, and outgoing calls.

• Missed: Calls that you received but did not answer.

Use more of your phone

6.8.2 Call from the Call History Return a call

To return a call from the missed or incoming call lists, see “Call from the call history”, page 17.

Redial a call

To make a call that you have made previously, see “Call from the outgoing call list”, page 17.

Send a Skype voicemail

Select a call record and press .

Scroll to Send Voicemail. Press .

Start recording your message after the beep.

Press to end the call.

Options

Select

Page 26

6.8.3 Save a call record to your contact list

Save a Skype contact

Select a call record and press .

Scroll to Add To Contact. Press .

Options

Select

• The record is saved.

Save a SkypeOut contact

Select a call record and press .

Scroll to Add To Contact. Press .

Edit the name if necessary. Press .

Edit the number if necessary.

Press .

Options

Select

• The record is saved.

6.8.4 Delete call record(s)

Delete a single call record

Select a call record and press .

Scroll to Delete. Press .

Yes

Press to confirm.

Options

Select

• The record is deleted.

Delete all call records of a call list

In idle mode:

Press . Scroll to History. Press . Scroll to the call list you want. Press .

Options

Press . Scroll to Clear List. Press .

Yes

Press to confirm.

Select

• All records are deleted.

• The preview area shows the available characters of the key.

Tip

Use (Left or Right) to move the cursor.

Enter symbols

You can enter special symbols such as ? ! : ( ) and many more.

Press while editing in lower case or upper case mode.

• A table of symbols is displayed.

Use to select the symbol your want.

Select

Press to enter the symbol.

Tip

To insert +: press and hold digit key 0.

Delete characters

Clear

Press to delete the character left of the cursor. Press and hold to delete all the characters

Clear

on screen.

Symbols input table . , ’ ? ! " - ( ) @ / : _ ; + & % * = < > £ € $ ¥ ° [ ] { } \ ~ ^ ¡ § ¿ # |

6.9 Text and number entry

You can enter text and numbers for the contact information and other features.

Change the input method

Your phone supports 3 input methods: lower case, upper case, and numeric. Press during editing.

• The lower right hand corner displays the

method you have currently selected. A for upper case; a for lower case; 1 for numeric mode.

Enter text and numbers

Find the key with the character you want.

Press it as many times as needed for the character to display on the screen.

Upper case input table Keys Assigned characters 0 space 0 1 1 . , ? ! - _ @ / % 2 A B C 2 À Ä Å Æ Ç Γ 3 D E F 3 È É ∆

4 G H I 4 Ì 5J K L 5 Λ 6 M N O 6 Ñ Ò Ö Ø Ω 7P Q R S 7 Π Ψ Σ 8 T U V 8 Ù Ü Θ 9W X Y Z 9 Ξ

Use more of your phone

Page 27

7 Your Skype profile

Your Skype profile stores information about you such as your name, gender, birthdate, phone numbers, etc. Your profile has public and private details. Public details can be viewed by other Skype users, but private details cannot. You are not required to enter any information into your profile. It is strictly optional.

7.1 Public details View or add/edit the details

In idle mode:

7.2 Private details

The only information stores as private detail is your email addresses (up to 3). Your friends can easily find you on the Skype network if they know your email address.

7.2.1 View the details

In idle mode:

Press . Scroll to Status. Press . Scroll to My Profile. Press . Scroll to Public Detail. Press . Scroll to the item you want. Press .

Select

• The current setting is displayed.

Modify the setting.

OK Select

Press or when finished.

• The new setting is saved.

Press . Scroll to Status. Press . Scroll to My Profile. Press . Scroll to Private Detail. Press .

Select

• The private details are displayed.

Scroll to My Profile. Press .

Scroll to Private Detail. Press .

Select

• The private details are displayed.

Options

Press . Scroll to Add. Press .

Select Enter the new email address. Press when finished.

• The new setting is saved.

7.2.3 Edit an email address

In idle mode:

Press . Scroll to Status. Press . Scroll to My Profile. Press . Scroll to Private Detail. Press .

Select

Scroll to the email address you want. Press

Options

Scroll to Edit. Use to make

Clear

corrections.

Enter

Press when finished.

• The new setting is saved.

7.2.4 Delete an email address

In idle mode:

Press . Scroll to Status. Press . Scroll to My Profile. Press . Scroll to Private Detail. Press .

Select

Scroll to the email address you want. Press

Options

Scroll to Remove.

• A confirmation request is displayed.

Yes

Press to confirm.

• The email address is deleted.

7.2.2 Add an email address

In idle mode:

Your Skype profile

Press . Scroll to Status. Press .

Select

Page 28

8Settings

Make this your handset - change the look and sound to suit your needs and tastes. From the display to sound, this section shows you how to set your preference.

8.1 Personalize your phone’s display Set the display language

This section only applies to model(s) with multiple language support. In idle mode:

Set the backlit

Backlit is the background light of the screen. The backlit turns on when you press a key on the handset, and it turns off after the time-out period to save power. You can set the backlit time-out period. For example, if the time-out period is 1 minute, the backlit turns off after 1 minute from the last key press. In idle mode:

Adjusting LCD contrast

Contrast is the intensity of the text and background color displayed on the screen. Adjusting the contrast changes the darkness of the text and background color. In idle mode:

Press . Scroll to Settings. Press . Scroll to General. Press . Scroll to Language. Press . Scroll to the new setting. Press .

Select Select

Select

• The new setting is saved.

Press . Scroll to Settings. Press . Scroll to Screen. Press . Scroll to Backlight. Press . Scroll to the new setting. Press .

Select

• The new setting is saved.

Press . Scroll to Settings. Press . Scroll to Screen. Press .

Select

Scroll to Contrast. Press .

Press (Left or Right) to adjust the

Select

contrast.

Press .

• The new setting is saved.

Adjust LCD brightness

Brightness is the amount of light emitted from the screen. In idle mode:

Press . Scroll to Settings. Press . Scroll to Screen. Press . Scroll to Brightness. Press .

Select

Select Press (Left or Right) to adjust the brightness.

Press .

• The new setting is saved.

8.2 Personalize your phone’s sounds Set your handset's ringer melody

Your handset has 4 ringers: Skype, SkypeIn, Landline, and Intercom. You can change the melody of each ringer. In idle mode:

Press . Scroll to Settings. Press . Scroll to Tones. Press . Scroll to Ring Tone. Press . Scroll to the ringer you want. Press . Scroll to the melody you want. Press .

Select

• The new setting is saved.

Set your handset's ringer volume

Your handset has 5 ringer volume levels. This setting changes the volume level of all ringers. In idle mode:

Press . Scroll to Settings. Press . Scroll to Tones. Press . Scroll to Ring Volume. Press .

Select

Select Press (Up or Down) to select the volume level.

Press

Select

• The new setting is saved.

Settings

Page 29

Set your handset's ringer style

Your handset has 5 ringer styles: Ringing, Ascending, Ring Once, Beep Once, Off. This setting changes the ringer type of all ringers. In idle mode:

Press . Scroll to Settings. Press . Scroll to Tones. Press . Scroll to Ring Type. Press . Scroll to the new setting. Press .

Select

• The new setting is saved.

Set the notification tones

Notification tones will sound when you have a new missed call, new voicemail or new request(s). In idle mode:

Press . Scroll to Settings. Press . Scroll to Tones. Press . Scroll to Notification. Press . Scroll to the new setting. Press .

Select

• The new setting is saved.

8.3 Call features

Your phone supports a number of call-related features to help you handle and manage your calls more effectively and conveniently. This section describes the call-related features that apply to both the Skype line and landline.

8.3.1 Auto answer

Auto answer enables you to answer an incoming call by simply picking up the handset from the charging cradle. You do not need to press a key to answer the call.

Activate/deactivate auto answer

In idle mode:

Press . Scroll to Settings. Press . Scroll to General. Press . Scroll to Auto Answer. Press . Scroll to the new setting. Press .

Select Select

• The new setting is saved.

Set the keypad tone

Key tone is the sound you hear when you press a key on your handset. In idle mode:

Press . Scroll to Settings. Press . Scroll to Tones. Press . Scroll to Keypad Tone. Press . Scroll to the new setting. Press .

Select

Select OK

• The new setting is saved.

Set the confirmation tones

Handset tones will sound upon a successful or unsuccessful operation and upon placing the handset on the charger. In idle mode:

Press . Scroll to Settings. Press . Scroll to Tones. Press . Scroll to Confirmation. Press . Scroll to the new setting. Press .

Select

Select OK

• The new setting is saved.

Settings

8.3.2 Area code management

The area code feature automatically adds or removes an area code of an outgoing call. You can define an area code (up to 5 digits) you want to add or remove. Depending on the country, your phone decides either to add or remove an area code.

Note

Country code must be set for the area code feature to work properly. See “Select your country”, page 10.

Enter and activate the area code

In idle mode:

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Area Code. Press .

Select

Select Enter the area code (any digit between 0-9, up to 5 digits). Press .

• The new setting is saved.

Deactivate the area code

In idle mode:

Press .

Page 30

Scroll to Settings. Press .

Scroll to Call Settings. Press .

Scroll to Area Code. Press .

Clear

Press to delete the area code.

Press .

Select

• The new setting is saved.

8.4 Skype call features

Skype offers a lot call-related features. This section describes the call-related features that apply to the Skype line only.

8.4.1 Preferred line

See “Assign a preferred line”, page 16.

8.4.2 Call forward

If you do not want to miss a call you can re-direct Skype calls to another landline or mobile number when you are away from your home or office.

Activate call forward and enter a number

In idle mode:

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Call Forward. Press . Scroll to Call Forward. Press . Scroll to Yes. Press .

Select

Select Select

Select Enter the number you want to forward your calls to. Press .

• Your calls will be forwarded to the other

number.

Note

Skype Voicemail Disabled: After you have activated call forwarding, all your calls will be diverted to the forwarded number. If you are unable to answer calls, callers will not be able to leave a message at your Skype voicemail until you have deactivated call forwarding.

Change the forwarding number

In idle mode:

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Call Forward. Press .

Select

Scroll to Forward To. Press .

Enter/Edit the number you want to forward

Select

your calls to.

Press .

• Your calls will be forwarded to the other number.

Deactivate call forward

In idle mode:

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Call Forward. Press . Scroll to Call Forward. Press . Scroll to No. Press .

Select

Select Select

Select

• Call forward is cancelled.

8.4.3 Do not disturb

Change your Skype status to DND (Do not disturb), and Skype turns off all the ringers for all Skype and SkypeIn calls. Your handset will not ring when it receives Skype calls.

Activate/Deactivate do not disturb

In idle mode:

Press . Scroll to Status. Press . Scroll to Change Status. Press . Scroll to DND. Press .

Select

• The new setting is saved.

Tip

You can also use the change status menu Shortcut: Press (Up) during standby.

8.4.4 Privacy

The privacy feature lets you configure which contact can call you. It is possible to configure Skype so that anyone can call you or only your contacts can call you or only authorized users can call you. Explore the different options in the menu. In idle mode:

Press . Scroll to Settings. Press . Scroll to Privacy. Press .

Select

Scroll to the kind of calls you want to modify.

Select

Press .

Settings

Page 31

Scroll to the new setting. Press .

• The new setting is saved.

Select

Scroll to the new setting. Press .

• The new setting is saved.

8.5 Landline call features

This section describes the call-related features that apply to the landline only.

8.5.1 Dial mode

Dial mode is the telephone signal used in your country. Your phone supports tone (DTMF) and pulse (rotary) dialing. Your phone shall already be set up for use in your country. For details, consult your service provider.

Select dial mode

In idle mode:

Press . Scroll to Settings. Press . Scroll to Advanced. Press . Scroll to Landline. Press . Scroll to Dial Mode. Press . Scroll to the new setting. Press .

Select

• The new setting is saved.

Tip

Temporary Tone Mode: If your phone is set to pulse dialing, press and hold during a call for temporary tone mode. “d” displays. Digits entered after “d” are sent out as tone signal (on this call only).

8.5.2 Recall selection

Recall is a signal that needs to be sent when using some of the calling features such as making or answering a second call. Your phone supports different recall signals. You can make changes depending on the requirements. Your phone shall already be set up for use in your country. For details, consult your service provider.

Select recall duration

In idle mode:

Press . Scroll to Settings. Press . Scroll to Advanced. Press . Scroll to Landline. Press . Scroll to Flash. Press .

Select

8.5.3 Pause selection

A pause is a break you can enter when making a call. A pause is used for calls such as PABX and operator services. Your phone supports different pause durations. For details, consult your service provider.

Select pause duration

In idle mode:

Press . Scroll to Settings. Press . Scroll to Advanced. Press . Scroll to Landline. Press . Scroll to Pause. Press . Scroll to the new setting. Press .

Select

• The new setting is saved.

8.5.4 Category number Note

This section only applies to model(s) with Category number support.

Some telephone providers send a category number along with the CallerID. Consult your service provider on category number handling. To call back from the history properly, change setting to Yes if your telephone service provider sends out a category number, or change setting to No if the category number is not sent.

Set category number

In idle mode:

Press . Scroll to Settings. Press . Scroll to Advanced. Press . Scroll to Landline. Press . Scroll to Cat. Number. Press . Scroll to the new setting. Press .

Select

Select OK

• The new setting is saved.

Settings

Page 32

8.6 Extra features

Discover and explore the additional features your phone offers! Find out how these features can benefit you and help you make the most from your phone.

8.6.1 Keypad lock

You can lock the keypad to prevent accidental presses on the handset while you are carrying it around.

Lock the keypad

In idle mode:

Press and hold .

• The keypad is locked, and is displayed.

Unlock the keypad

In idle mode:

Unlock

Press .

• Press * to unlock? is displayed.

Press to unlock.

• The keypad is unlocked.

8.6.2 Search missing handset(s)

In idle mode:

Press on the base unit.

• All the handsets connected to this base unit ring.

Press on the base unit again to stop paging.

• All the handsets stop ringing.

Press any key on the handset to stop the paging of that handset.

8.7 System settings

8.7.1 Set your country code

The country setting of your phone has been set during the initial set up of your phone. You can make changes to the country code on your phone. The country code is the international calling code for a country (example, “1” for Canada), see“Country codes list”, page 34.

Please refer to glossary for details about country code, see page 39. In idle mode:

Press . Scroll to Settings. Press . Scroll to Call Settings. Press . Scroll to Country Code. Press . Edit the country code. Use to make

Select

Clear

corrections.

Press .

• The new setting is saved.

Warning

The phone may not work properly without correct country code entry.

Note

After country set up, your handset's power switches off. It will switch back on in a few seconds after updating the country settings.

8.7.2 Register your handset(s) with additional base

This section shows you how to register your handset to additional base unit(s). If your handset displays Unregistered, refer to “Register the handset”, page 11. In idle mode:

Press . Scroll to Settings. Press . Scroll to Handset. Press . Scroll to Register. Press .

Select

Select Select

Enter the system PIN (Default: 0000). Use

Clear

to make corrections. Enter

Press to confirm.

• Your handset starts searching for the base.

Press on the base unit until the two indicators start blinking.

Note

Each handset can register up to 4 base units. After registering to 4 base units, your handset registration memory is full.

8.7.3 Select a base unit

You can switch your handset between different base units if your handset has registered to these base units. For your convenience, you can

Settings

Page 33

program the handset to automatically connect to the closest base unit. You can also program the handset to only connect to a fixed base unit you have specified.

Note

Your handset must be registered to the base units you want to select beforehand. In idle mode:

Press . Scroll to Settings. Press . Scroll to Handset. Press . Scroll to Select Base. Press .

Select

Select Scroll to the base unit you want or select Auto if you want your handset to automatically connect to the closest base unit.

Select

Press .

• The new setting is saved.

8.7.4 Unregister a handset

Use one handset to unregister another handset that shares the same base unit. In idle mode:

Press . Scroll to Settings. Press . Scroll to Handset. Press . Scroll to De-register. Press .

Select

Select Scroll to the handset (number) you want to delete. Press .

Enter

Tip

The handset number displays beside the word “Skype” during standby. For example, Skype (1).

Enter the system PIN (Default: 0000). Use

Clear

to make corrections.

Enter

Press to confirm.

• The handset is unregistered.

8.7.5 Change the system PIN

The system PIN is used for registering, deleting handsets, and protecting the access rights to some of the other menus. The default system PIN is 0000. You can personalize the PIN for greater security. In idle mode:

Press .

Scroll to Settings. Press .

Scroll to Handset. Press .

Scroll to Change PIN. Press .

Enter the system PIN. Press to confirm. Use to make corrections.

Enter the new system PIN. Press .

Enter the new system PIN again for

Clear

verification. Press .

Select

Enter

• The new setting is saved.

Note

Write down your PIN and save it for future use. If you have forgotten the PIN, call your dealer for assistance.

8.7.6 Reset the default settings

The default settings are the original factory settings of your phone. You can reset your phone settings to factory default. You can reset all the settings, but keep the network settings. In idle mode:

Press . Scroll to Settings. Press . Scroll to Advanced. Press . Scroll to Reset Device. Press .

Select

Select Scroll to Reset All to reset all the settings including the network settings,

Scroll to Keep Network to reset all the settings except the network settings.

Select

Press . Enter the system PIN. Press

Enter Clear

to confirm. Use to make

corrections.

• A confirmation request is displayed.

Yes

Press to confirm.

• All settings have reset.

Note

After reset, your handset's power switches off. It will switch back on in a few seconds after updating all the settings. To find out what settings are being reset, see “Default settings”, page 35.

8.8 Network settings

This section describes the information on viewing and changing the internet network settings of

Settings

Page 34

your phone. You shall not need to configure the network after setting up the phone. This section is recommended for advanced users who want to configure the network with their static IP address.

Warning

Incorrect settings will affect Skype usage on this phone. We recommend that you consult your network administrator or service provider before making any changes to the network settings.

8.8.1 View your network setting

In idle mode:

Press . Scroll to Settings. Press . Scroll to Information. Press . Scroll to view the information. Press

Select

Back

when finished.

8.8.2 DHCP

By default, DHCP is activated. If you configure the network to use your own static IP address, DHCP will be deactivated. You can re-activate DHCP.

Activate DHCP

In idle mode:

Press . Scroll to Settings. Press . Scroll to Network. Press . Scroll to DHCP. Press .

Select

• An activation request is displayed.

Press to confirm.

• Your IP address is displayed. The new setting is saved.

8.8.3 PPPoE

If your internet service provider requires you to use PPPoE, you can configure your user name and password for the PPPoE connection.

Activate PPPoE

In idle mode:

Press . Scroll to Settings. Press .

Select

Scroll to Network. Press .

Scroll to PPPoE. Press .

Select

• An activation request is displayed.

Yes

Press to confirm.

• The new setting is saved.

8.8.4 Configure a static IP

You can configure the network to use your own static IP. In idle mode:

Press . Scroll to Settings. Press . Scroll to Network. Press . Scroll to Static IP. Press .

Select

• A confirmation request is displayed.

Yes

Press to confirm. Follow the on-screen instruction to finish configuring your network.

Configure individual network settings

After configuring to use your own static IP, you can also make changes to other settings in the network such as subnet mask, gateway address, DNS, etc. In idle mode:

Press . Scroll to Settings. Press . Scroll to Network. Press .

Select

Scroll to the item you want to change. Press

Select

Edit the information. Press .

Enter

• The new setting is saved.

8.8.5 Reset the Network

In idle mode:

Press . Scroll to Settings. Press . Scroll to Network. Press . Scroll to Reset Network. Press .

Select

• A confirmation request is displayed.

Yes

Press to confirm.

• The network setting is reset.

8.9 Web page configuration

You can configure some of the network settings, Skype settings, system upgrade, and

Settings

Page 35

administrative settings from the web page. You shall not need to configure most of these settings after setting up the phone. This section is recommended for advanced users only.

Warning

Incorrect network settings will affect Skype usage on this phone. We recommend that you consult your network administrator or service provider before making any changes to the network settings.

8.9.1 Access the Web page

Minimum system requirement:

• VOIP841 set

• Computer with a web browser

•Router

• Internet connection Make sure your phone is properly connected and set up sharing the same network with your computer as shown below.

Open a Web browser.

Enter your phone's IP address at the address bar.

• An authentication window pops out.

Tip

To find your phone's IP address, see “View your network setting”, page 32.

Enter the user name and password. The default user name is philips and the default password is voip841.

After verifying your user name and password, you will see the configuration home page (see next page).

The home page

The home page shows your current system and network settings.

The network page

The network page shows your current internet connection type and Ethernet speed. You can make changes to these settings on this page.

The Skype page

The Skype page shows your current Skype status. You can create a new Skype account or sign in to Skype from this page.

The system page

You can upgrade your phone's operating system from this page. You will first need to download the latest software image from the Philips Consumer Electronics web page, philips.com.

Warning

System upgrade must not be interrupted. During system upgrade, make sure your base unit is powered on at all times. Interrupting the upgrade process will cause your phone to become nonfunctional. Contact your Service Center if your phone has become non-functional.

The administration page

You can change the web page access password on this page. You can also reset your phone to factory default feature and network settings.

Settings

Page 36

8.10 Country codes list

The country code is the international calling code for a country, see page 10 and page 30 for details.

Abbreviation - Country Code AU Australia 61 AT Austria 43 BE Belgium 32 CA Canada 1 CZ Czech Republic 420 DK Denmark 45 FI Finland 358 FR France 33 DE Germany 49 GR Greece 30 IE Ireland 353 IT Italy 39 LU Luxembourg 352

Abbreviation - Country Code NL Netherlands 31 NZ New Zealand (Aotearoa) 64 NO Norway 47 PL Poland 48 PT Portugal 351 RO Romania 40 SK Slovak Republic 421 ES Spain 34 SE Sweden 46 CH Switzerland 41 TR Turkey 90 GB United Kingdom 44 US United States 1

Settings

Page 37

9 Default settings

These are the factory pre-programmed settings of your phone.

General Setting Language Language 1 Time Zone GMT Date Jan 1 2006 Time 12:00 AM Date Format Country 1 Time Format Country 1 Date Separator Country 1 Time Separator Country 1 Backlit 1 minute Auto Answer OFF LCD Contrast Mid Level LCD Brightness Mid Level Preferred Line Always Ask Auto Sign in Yes Dial Mode Country 1 Category Number OFF Recall Recall one Pause Selection Pause one Area Code number Empty Skype User Name Empty Skype Password Empty Time out 1 minute Auto Update No VMWI indication Reset CID format (if applicable) Sound Setting Skype Ring Melody Melody 2 Landline Ring Melody Melody 1 SkypeIn Ring Melody Melody 1 Intercom Ring Melody Melody 1 Ring Volume Volume 3 Receiver Volume Volume 3 Ring Type Ringer ON Notification Tone ON Keypad Tone ON Confirmation Tones ON Call History Setting All Calls List Keep all Incoming Call List Keep all Missed Call List Keep all Outgoing Call List Keep all Voicemail Indicator Reset System Setting PIN Code 0000 Base Selection Auto Country Reset Network Setting DHCP Enabled Network Proxy

Network Proxy Host Auto detect Network Proxy Port Auto detect Proxy Authentication Disabled Authentication User

Authentication Password Empty Alternate Application Ports Skype default Subnet mask DHCP Default gateway DHCP Primary DNS DHCP Secondary DNS DHCP

Disabled

Option Auto detect

Name Empty Application Port Skype default

IP address DHCP

Default settings

Page 38

10 Menu structure

The table below describes the menu tree of your phone. Reminder: Press to enter the main menu. Use (Up or Down) to navigate the menus. Press to exit from any menu instantly.

*This menu only applies to a certain model or country group.

Contacts History Status Add Contact Options

Call Send voicemail View profile Rename Remove Block Request detail

Search Services Settings Enter name Skype credit

All calls Missed calls Incoming calls Outgoing calls Voicemails New contact

SkypeIn Voicemail

Change status My profile Sign out

General Call settings Privacy Tones Screen Time & Date Network Handset Information Advanced

Skype SkypeOut

Menu structure

Page 39

11 Technical data

Display

• High quality 1.5" display

• 65k colors

• 128 x 128 pixels

• Progressive LCD backlight

General telephone features

• Caller name & number identification

• Skype and Landline calls

• Skype and Landline voicemails

• Ring profiles

Contacts list and Call history list

• 500 Skype and SkypeOut contacts

• Call history list with 50 missed calls, 50 incoming calls, 20 outgoing calls

Battery

• 2 x AAA NiMH 750mAh batteries

Weight and dimensions

• Handset: 140 grams

151.7 x 28.3 x 45.7 mm (H x D x W)

• Base: 240 grams

113.5 x 53 x 135 mm (H x D x W)

Temperature range

• Operation: 0°C to +46°C

• Storage: -25°C to +70°C

Relative humidity

• Operation: Up to 95% at 40°C

• Storage: Up to 95% at 40°C

Technical data

Page 40

12 Frequently asked questions

In this chapter you will find the most frequently asked questions and answers about your phone.

Set up

No parking tone from the handset.

• Check the power connections of the charger.

• The handset may not be placed properly. Try again.

• Charging contacts may be dirty. Clean contacts with a damp cloth.

• Turn on the handset tone. See page 27.

• Switch on the handset's power. See page 11.

The handset does not switch on.

• Charge the battery: Put the handset on charger. The battery icon is animated while charging. After a few moments the phone will switch on.

The handset does not charge.

• Check charger connections.

• The battery may be defective. Purchase new battery from your dealer.

• Check that the batteries are inserted correctly.

Communication is lost during a call.

• Charge the battery.

• Move closer to the basestation.

“Range” icon is flashing

• Move closer to the basestation.

• If the handset displays Unregistered, it is unregistered. Register the handset, see page 11.

No dial tone on landline.

• Check the phone and power connections.

• The handset may be out of range. Move closer to the basestation.

• The battery capacity may be low. Charge battery.

Product behaviour

Keypad does not work.

Unlock your keypad: press and press

to unlock.

The handset warms up when making a long call.

This is normal behavior. The handset consumes energy while calling.

Bad audio quality (crackles, echo, etc.) during a call

• The handset may be nearly out of range. Move closer.

• The phone may be interfered by nearby electrical appliance. Move the base unit to a different location.

• The phone may be at a location with thick walls. Move the base unit to a different location.

Caller ID does not display

• Caller ID service may not be activated. Check with your service provider.

• The caller's information may be withheld or is unavailable.

Unlock

Sound

Handset does not ring.

Check that the handset ringer is turned on. See page 27.

Caller does not hear me.

Microphone may be muted: during call, press to unmute the microphone.

Make/answer a second call does not work.

• Second call service may not be activated. The second call service may not be available from your telephone operator, check availability of the service with your telephone service provider.

• Check that the recall selection is correct. See page 29.

Frequently asked questions

Page 41

13 VOIP841 Glossary

each other on a network utilizing the Internet Protocol standard.

Area Code

Area codes usually indicate geographical areas within one country that are covered by one or more telephone exchanges. You may need this to return local, national or international calls received on the landline (for example, area code 20 is added in front of the local number if you are calling to London from outside of the London area in UK).

Country Code

This is the international calling code for your country (for example, 1 for US, 44 for UK or 33 for France). Proper country code entry is required to ensure landline functionality configured to correspond to your country.

DHCP

Dynamic Host Configuration Protocol (automating the configuration of devices that use TCP/IP).

DNS

Domain Name System (an Internet service that translates domain names into IP addresses. Example: domain name www.example.com may translate to 198.103.243.5).

Gateway Address

A default gateway is a router on a computer network that serves as an access point to another network. In homes, the gateway is the ISP that connects the user to the Internet.

FGIL

LCD

Liquid Crystal Display (a thin, flat display device made up of any number of color or monochrome pixels)

FGILP

Ports

A port is an endpoint to a logical connection. Port numbers range from 0 to 65536. (Example: ftp uses port 21).

PPPoE

Point-to-Point Protocol Over Ethernet (used mainly in ADSL services).

Proxy Server

A device that offers a network service to allow clients to make indirect network connections to other network services.

Static IP Address

A constant IP address used to identify semipermanent devices such as servers.

Subnet Mask

A mask used to determine what subnetwork an IP address belongs to. (Example: 255.255.255.0).

DSV

VMWI

Voice Mail Waiting Indication (for Landline only).

FGI

IP Address

A unique number that devices use for identification and communication purpose with

VOIP841 Glossary

Page 42

14 Index

Add a contact 22 Add a Skype contact 22 Add a SkypeOut contact 22 Add an email address 25 Additional base, register 30 Agreement 10 Answer a call 17 Area code management 27 Area code, set 10 Assign a preferred line 16 Auto answer 27

Backlit, set 26 Base unit, select 30 Base, overview 7 Batteries 9, 37 Battery level 10 Block / un-block a contact 23 Brightness, adjust 26

Call another handset 19 Call features 27 Call forward 28 Call from SkypeOut 16 Call from the Call History 17, 23 Call from the contact list 17 Call from the landline 16 Call from the outgoing call list 17 Call History 23 Call in progress 18 Call transfer 19 Category number 29 Charger 9 Clear the voicemail indicator 21 Clock, set 11 Conference Calls 19 Configure a static IP 32 Configure individual network settings 32 Confirmation tones, set 27 Conformity 4

Connect the base 9 Connect the charger 9 Contact information 43 Contact List 21 Contrast, adjust 26 Country code, set 30 Country codes list 34 Country, select 10

Date format, select 12 Date separator, set 12 Date, set 12 Daylight time, set 12 Default settings 35 Delete a Skype voicemail 21 Delete call record(s) 24 Delete characters 24 Delete the service provider number 21 DHCP 32 Dial mode 29 Digital security system 3 Display icons 7 Display language, set 26 Disposal 4 Do not disturb 28

Earpiece volume, adjust 18 Edit the service provider number 21 Email address 25 End a call 17

Frequently asked questions 38

Glossary 39

Handset ON/OFF 11 Handset, charge 9 Handsfree ON / OFF 18 Headset 19 Hearing aid compatibility (HAC) 3

Index

Page 43

Insert the batteries 9 Intercom 19 Internal call during an external call 19

Keypad lock 30 Keypad tone, set 27

Landline ringer, turn off 18 Landline Voicemail indication 21 Language, set 10 Listen to “My Greeting” 20

Make a call 16 Menu operation 8 Menu structure 36 Mute / Unmute the microphone 18

Network settings 31 Noise 4 Notification tones, set 27

Pause duration 29 Phone, overview 6 Power requirements 3 PPPoE 32 Preferred line, Skype 28 Privacy, Skype 28 Private details, Skype 25 Public details 25

Recall duration 29 Record “My Greeting” 20 Recycling 4 Redial the last number 17 Register the handset 11 Register your handset(s) with additional base 30 Remove a contact 23 Rename a contact 22 Reset “My Greeting” 20 Reset the default settings 31

Reset the Network 32 Retrieve voicemail(s) 20, 21 Return a call 20 Ringer melody, set 26 Ringer style, set 27 Ringer volume, set 26 Ringers, turn off 17

Save a Skype contact 24 Search a contact 22 Search missing handset(s) 30 Second landline call 18 Second Skype call 18 Send a Skype voicemail 20, 23 Settings before first use 10 Sign in 14 Signal stength, verify 11 Skype password, change 15 Skype products 14 Skype profile 25 Skype status, change 15 Skype terminologies 14 Skype Tools 14 Skype user, find 22 Skype Voicemail™ 14, 20 Skype® and Skype tools 14 SkypeIn™ with free Skype Voicemail™ 14 SkypeOut credits, verify 15 SkypeOut™ 14 Software licences 4 Standby mode 10 Symbols, enter 24 System PIN, change 31

Technical data 37 Text and number entry 24 Time format, select 12 Time separator, select 12 Time zone, select 12 Time, set 12 Turn off ringers 17

Unregister a handset 31 Update Skype software 15

Index

Page 44

View the call records 23 View the contact list 22 View the Skype details 25 Voicemails 20

Web page configuration 32 Web page, access 33 What else will you need 5 What’s in the box 5

Index

Page 45

Contact information

Web address: http://www.philips.com/support

Contact information

Page 46

Page 47

You can check and download the updated information on the VOIP841 at the following web address: http://www.philips.com/support

Printed in China

Philips VOIP8411B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of contents

1.1 Power requirements

1.2 Digital security system

1.3 Hearing aid compatibility (HAC)

Important safety information

1.4 Noise

1.5 Software licences

1.6 Conformity

1.7 Recycling and disposal

1.8 Warranty

2Your phone

2.1 What’s in the box

2.2 What else will you need

2.3 Overview of the phone

2.4 Overview of the base

2.5 Display icons

2.6 Menu operation

3 Getting started

3.1 Connect the base

3.3 Insert the batteries

3.3.1 Place the handset on the charger

3.2 Connect the charger

3.3.2 Verify the battery level

3.4 Settings before first use

3.4.1 Set the language

3.4.2 Review the agreement

3.4.3 Select your country

3.4.4 Set your area code

3.5 Standby mode

3.6 Register the handset

3.6.1 Verify the signal stength

3.7 Turn the handset ON/OFF

3.7.1 Turn the handset ON

3.7.2 Turn the handset OFF

3.8 Set the clock

3.8.1 Select the time zone

3.8.2 Select the date format

3.8.3 Set the date Note

3.8.5 Select daylight time

3.8.6 Select the time format

3.8.7 Set the time Note

3.8.4 Select the date separator

3.8.8 Select the time separator

4Skype® and Skype tools

4.1 What is Skype®?

4.2 Other Skype products

4.3 Common terminologies

4.2.1 SkypeOut™

4.2.2 SkypeIn™ with free Skype Voicemail™

4.2.3 Skype Voicemail™

4.4 Skype Tools

4.4.1 Sign in automatically

4.4.2 Change your Skype status

4.4.3 Verify your SkypeOut credits

4.4.4 Change your Skype password

4.4.5 Update Skype software

4.4.6 Activate auto update

5 Using your phone

5.1 Call

5.1.1 Make a call

5.1.2 Assign a preferred line

5.1.3 Pre-dial

5.1.4 Call from the landline

5.1.5 Call from SkypeOut

5.1.6 Call from the contact list

5.1.7 Redial the last number

5.1.8 Call from the outgoing call list

5.1.9 Call from the call history

5.2 End a call

5.3 Answer a call

5.4 Turn off all the ringers

5.4.1 Turn off the landline ringer

5.5 Call in progress

5.5.1 Make a second landline call Note

5.5.2 Answer a second landline call Note

5.5.3 Answer a second Skype call