Philips VOIP8411B User Manual

www.philips.com/support

EN Telephone

VOIP841

WARNING

Never use non-rechargeable batteries.

1 Important safety information 3

1.1 Power requirements 3

1.2 Digital security system 3

1.3 Hearing aid compatibility (HAC) 3

1.4 Noise 4

1.5 Software licences 4

1.6 Conformity 4

1.7 Recycling and disposal 4

1.8 Warranty 4

2 Your phone 5

2.1 What’s in the box 5

2.2 What else will you need 5

2.3 Overview of the phone 6

2.4 Overview of the base 7

2.5 Display icons 7

2.6 Menu operation 8

3.4 Settings before first use 10

3.5 Standby mode 10

3.6 Register the handset 11

3.7 Turn the handset ON/OFF 11

3.8 Set the clock 11

4 Skype® and Skype tools 14

4.1 What is Skype®? 14

4.2 Other Skype products 14

4.3 Common terminologies 14

4.4 Skype Tools 14

5 Using your phone 16

5.1 Call 16

5.2 End a call 17

5.3 Answer a call 17

5.4 Turn off all the ringers 17

5.5 Call in progress 18

3 Getting started 9

3.1 Connect the base 9

3.2 Connect the charger 9

3.3 Insert the batteries 9

Table of contents

5.6 Intercom and Conference Calls 19

6 Use more of your phone 20

6.1 Voicemails 20

6.2 Skype Voicemail™ 20

Table of contents

6.3 Landline Voicemail indication 21

6.4 Contact List 21

6.5 Find a Skype user 22

9 Default settings 35

10 Menu structure 36

6.6 Add a contact 22

6.7 Manage your contacts 22

6.8 Call History 23

6.9 Text and number entry 24

7 Your Skype profile 25

7.1 Public details 25

7.2 Private details 25

8 Settings 26

8.1 Personalize your phone’s display 26

8.2 Personalize your phone’s sounds 26

8.3 Call features 27

8.4 Skype call features 28

11 Technical data 37

12 Frequently asked questions 38

13 VOIP841 Glossary 39

14 Index 40

Contact information 43

8.5 Landline call features 29

8.6 Extra features 30

8.7 System settings 30

8.8 Network settings 31

8.9 Web page configuration 32

8.10 Country codes list 34

Table of contents

1 Important safety

information

Take time to read this user manual before you use your Telephone. It contains important information and notes regarding your Telephone.

1.1 Power requirements

• This product requires an electrical supply of 120 V AC for North America and 230 V AC for Europe. Observe the electrical ratings and other markings on the power adapters and make sure they are appropriate for use with the outlet supply.

• In case of power failure, the communication can be lost as well as the date and time settings.

• The Electrical network is classified as hazardous. The only way to power down the charger is to unplug the power supply from the electrical outlet. Ensure that the electrical outlet is alway easily accessible.

Warning

• Use only the mains adapter supplied with this equipment. Incorrect adapter polarity or voltage can seriously damage the unit.

• Do not allow the charging contacts or the battery to come into contact with conductive materials.

• Do not allow the handset to come into contact with liquids or moisture.

• Never use any other battery than the one delivered with the product or recommended by Philips: risk of explosion.

• Always use the cables provided with the product.

• Handsfree activation could suddenly increase the volume in the earpiece to a very high level: make sure the handset is not too close to your ear.

• This equipment is not designed to make emergency calls when the power fails.

Alternative arrangements should be made for access to emergency services.

• No Emergency Calls for Skype line. Skype is not a replacement for your ordinary telephone and cannot be used for emergency calling.

• Do not open the handset, base unit or charger. This could expose you to high voltages.

• There is a slight chance that your product could be damaged by an electrical storm. Unplug the product from the power supply and telephone socket during a storm.

• Do not use the handset in an explosive hazard area such as where there is gas leaking.

• Do not use this product near intensive care medical equipments or by persons with pacemakers.

• This product can interfere with electrical equipment such as answering machine, television, radio, and computers if placed too close. Put the base unit at least one meter from such appliances.

1.2 Digital security system

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. There is a unique digital security code programmed in each unit. When the base and the handset are powered up the first time, the handset automatically links with the base ready for normal and secure use. If you have purchased additional accessory handset(s), you will need to follow the registration procedure in “Handset Registration” in this manual to maintain intact the digital security.

1.3 Hearing aid compatibility (HAC)

This telephone system meets FCC and Industry Canada standards for Hearing Aid Compatibility.

Please note that this telephone works by sending radio signals between the base unit and the handset. These signals may interfere with some hearing aids, causing a humming noise.

Important safety information

1.4 Noise

Electrical pulse noise is present at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise. Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the base unit. This is usually only a minor annoyance and should not be interpreted as a defect of the unit. Humming noice, if present in hearing aid through the handset, falls into the same category.

1.5 Software licences

This product contains open source software packages. An overview of these packages, the licences and/or notices that apply to them, and the source code for a number of these packages are available in the on-line product documentation, which is visible on www.philips.com/support.

1.6 Conformity

We, Philips declare that the product is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. You can find the Declaration of Conformity on www.philips.com/support.

Do not dispose of your old product in your general household waste bin. Inform yourself about the local separate collection system for electrical and electronic products marked by this symbol.

Use one of the following disposal options:

• Dispose of the complete product (including its cables, plugs and accessories) in the designated WEEE collection facilities.

• If you purchase a replacement product, hand your complete old product back to the retailer. The shop should accept it as required by the WEEE directive.

Disposal instructions for batteries: Batteries should not be disposed of with general household waste.

Packaging information: Philips has marked the packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste. A financial contribution has been paid to the associated national recovery & recycling system. The labeled packaging material is recyclable.

1.7 Recycling and disposal

Disposal instructions for old products: The WEEE directive (Waste Electrical and Electronic Equipment Directive ; 2000/96/EC) has been put in place to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.

1.8 Warranty

The warranty informations are available on www.philips.com/support

Important safety information

2Your phone

2.1 What’s in the box

One telephone

handset

One handset

battery cover

One telephone line cord One blue Ethernet cable

2.2 What else will you need

• A telephone line and an Internet connection (High speed Internet 512kb minimum recommended).

• Also needed is a router or a modem-router with a free ethernet port.

Charger

Two NiMH AAA

750mAh batteries

(with RJ45 connector)

Base unit

One base power adapter

One charger power

adapter

Quick start guide

User manual on CDROM

Your phone

2.3 Overview of the phone

A Handset Indicator

Lit when call in progress. Blink when receiving a call or new voicemail(s).

B Soft keys

Use to perform function displayed above the key. It is displayed as text in a box (i.e ) in this

guide.

C Navigation keys Left/Right: To move the cursor or to change

selection. Up: Shortcut to Skype Change Status menu.

To scroll up menu items or to increase the ringer and receiver volume.

Down: Shortcut to All Calls List.

To scroll down menu items or to reduce the ringer and receiver volume.

D End and On/Off key

To end a call or to exit menus. To power on the handset or to enter the power menu.

E Talk and Recall key

To make and receive calls. To send flash signal for landline calls.

F Digit keys

To enter digits and characters.

G Pound, Keylock and Pause key

To enter character # or to insert a pause. In idle mode, press to lock the keypad or to display the symbols matrix.

H Star and Text edit key

Short press to insert *. Long press to enter editing mode.

I Loudspeaker

During a call, the loudspeaker can be switched on/off.

JMute key

To mute/un-mute the handset microphone during a call.

K Call Tranfer/Intercom

To initiate an internal call (a second handset is needed to inititate an internal call).

Your phone

2.4 Overview of the base

A Page key

To find handset(s) or to register handset(s).

B Skype line indicator

Blink when receiving a Skype line call. Lit when Skype line is in use.

B C

C Landline indicator

Blink when receiving a landline call. Lit when landline is in use.

D Reset button

Short press to reset the power. Long press for 5 seconds and then release to reset to factory default settings.

E Telephone (Landline) jack

Connect to the landline.

F Ethernet jack

Connect to the Internet.

GPower jack

Connect to the power supply.

Your phone

Each icon gives you a visual message of what is happening on your handset.

Signal strength Call in progress Speaker on Ringer Off New missed call Skype network alert Handset lost link Battery level Line on hold Microphone muted New voicemail New request waiting Keypad locked

2.5 Display icons

2.6 Menu operation

Your phone offers a variety of features and functions grouped in the menus. The main menu includes the Contacts, History, Status, Add Contact, Search, Services, and Settings menu. Menu overview see page 36.

• Press to enter the main menu.

• Press to view the contact list.

Menu Contact

• Press to enter the Change Status menu.

• Press to enter the All Calls list.

Tip

Use (Up or Down) to navigate the menus. Press to exit from any menu instantly. All unconfirmed changes will not be saved.

Your phone

3 Getting started

3.1 Connect the base

Phone

(Landline)

Socket

Switch/Hub

(Optional)

Router

Power Supply

Insert the plug of the base power adapter into the socket on the side of the base unit. Plug the power adapter into your power outlet.

Connect one end of the Ethernet cable to the Ethernet socket on the side of the base unit. Plug the other end to an ADSL/Cable modem or a router or a switch/hub connected to the Internet.

Connect the telephone line cord to the phone socket on the side of the base unit and the wall phone socket using the proper socket phone adapter provided in the box.

(Optional)

ADSL

Cable Modem

Internet

Plug the power adapter into your power outlet.

3.3 Insert the batteries

Place the two rechargeable batteries (included) into the battery compartment.

Warning

Verify the batteries polarity when inserting the batteries. Incorrect polarity may damage the product.

Slide the battery door firmly into place.

Warning

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. USE RECOMMENDED TYPE SUPPLIED WITH THIS PRODUCT. NEVER USE NONRECHARGEABLE BATTERIES.

3.3.1 Place the handset on the charger

Place the handset on the charger. The power supply of the charger must be connected to the power outlet.

• The battery icon appears on the screen: charging has started.

3.2 Connect the charger

Insert the plug of the charger power adapter into the socket on the bottom of the charger.

Getting started

Note

Leave the handset(s) on the charger for at least 14 hours before first use.

Note

If the batteries are completely exhausted, the product will not be able to power-on immediately. Handset may get warm during initial charge. This is normal.

3.3.2 Verify the battery level

The battery icon displays the current battery level:

100% full 60% full 30% full

Empty. Require charging. Your handset may power down shortly if it is not charged after the battery is empty.

Note

If you are on the phone while the battery is nearly empty, you will hear warning tones. Your call maybe cut off shortly after the warning.

3.4 Settings before first use

At first start up, you will be asked to set the language, accept an agreement, select the country where the phone is to be used and set the area code.

3.4.1 Set the language

This setting determines the display language for the menus and messages.

Scroll to the language you want.

Select

Press to confirm.

Note

If you need to re-set the language, see “Set the display language”, page 26.

3.4.2 Review the agreement

Read the agreement carefully. It is necessary you understand and accept the terms and conditions of the agreement before using the phone.

Press (Up or Down) to scroll through the agreement.

Press to accept the agreement and proceed.

Warning

If you do not accept the agreement, you will not be able to use the phone.

3.4.3 Select your country

It is necessary to select the correct country where the phone is to be used. This makes sure that the phone will work properly according to your country's standards.

Scroll to your country name.

Select

Press to confirm.

• When a country is selected, the phone will reset and update the international calling code of the selected country (example, 33 for France). It will power up automatically after a few seconds.

Note

The phone is best configured for the available countries in the list. If you don't see your country name in the list you can enter your country's international calling code by selecting "OTHERS" at the bottom of the list. Please refer to the country codes list on page 34 to see your country's international calling code. If you need to re-select the country, see “Set your country code”, page 30.

3.4.4 Set your area code

After setting your country code, you need to set the correct area code for returning local, national, or international calls received on the Landline. This function is not for all countries, please refer to glossary for area code functionality, see page 39.

Enter the area code. Use to correct

Clear

typing errors.

Press to confirm.

• Your phone needs to reset and update the information. It will power up automatically after a few seconds.

Note

If you need to re-configure your area code setting, see “Area code management”, page 27.

3.5 Standby mode

Your phone is in standby mode when it is idle. The standby screen displays your Skype status icon, your Skype ID (if available), the handset

Getting started

number, the system time, the signal icon, and the battery icon. When the handset is not on the charger, the backlight goes off. This is a normal status.

3.6 Register the handset

Registration allows communication between the base unit and handset(s). If the handset cannot communicate with its base, you will not be able to make any call or use many of the functions and features on the phone.

Note

Your handset should be already registered on the base unless you have de-registered a handset. If the handset displays Unregistered, follow the steps below to register the handset.

Warning

Make sure you have configured the language, country code, and area code of your phone before registering additional handsets.

Reg.

Press . Register shall be highlighted. Scroll to Register. Press .

Select

Enter the system PIN (Default: 0000). Use

Clear

to correct typing errors. Enter

Press to confirm.

• Your handset starts searching for the base.

Press on the base unit until the two indications turn off.

• If registration is successful, the signal icon displays steadily.

Tip

If registration failed, repeat the above procedure.

Note

The base can register up to 4 handsets, then the base unit registration memory is full. If you attempt to register an additional handset, the registration process will be aborted. You can use additional base units, see “Register your handset(s) with additional base”, page 30.

3.6.1 Verify the signal stength

The signal icon displays the link status between the handset and the base unit. Signal icon : The handset and base unit are linked. They can communicate.

No signal icon : The handset and base unit have lost link. They are not able to communicate. Take your handset closer to the base unit to reconnect the link. If you move too far away from the base unit while you are on the phone, you will hear warning tones notifying you that the handset is almost out of range - lost link. Take the handset closer to the base unit or your call will be cut off shortly after the warning.

Note

If your handset has lost link, you will not be able to make or receive any call. In addition, you will not be able to carry out many of the phone functions and features.

3.7 Turn the handset ON/OFF

3.7.1 Turn the handset ON

Press

• The handset may take a few seconds to power up.

3.7.2 Turn the handset OFF

Press and hold for 2 seconds.

• The power menu is displayed.

Scroll to Switch Off. Press .

Select

• The handset is switched off.

Note

The handset cannot receive any call if the power is switched off.

3.8 Set the clock

Your phone has a calendar and digital clock. Set the date and time before initial use of the phone.

Note

After resetting the phone, you may have to set the date and time again.

Tip

Use (Up or Down) to navigate the menus.

Getting started

3.8.1 Select the time zone

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Time Zone. Press .

Select

Scroll to the time zone you want.

Press when finished.

• The new setting is saved.

Note

Once you have connected to the internet, your phone will update the clock automatically according to your time zone setting.

3.8.2 Select the date format

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Date Format. Press .

Select

Select Select

Scroll to the date format you want.

Press when finished.

• The new setting is saved.

3.8.3 Set the date Note

If you use this menu to set the date manually, your phone will use this new setting, and stop automatic update until the base power is reset.

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Date. Press .

Select

Select Use the digit keys to enter the Month/Day/ Year.

Press when finished.

• The new setting is saved.

Scroll to Date Separator. Press .

Scroll to the date separator you want.

Press when finished.

Select

• The new setting is saved.

3.8.5 Select daylight time

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Daylight Time. Press .

Select

Scroll to the new setting.

Press when finished.

• The new setting is saved.

3.8.6 Select the time format

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Time Format. Press .

Select

Scroll to the time format you want.

Press when finished.

• The new setting is saved.

3.8.7 Set the time Note

If you use this menu to set the time manually, your phone will use this new setting, and stop automatic update until the base power is reset.

Press . Scroll to Settings. Press . Scroll to Time & Date. Press . Scroll to Time. Press .

Select

Use the digit keys to enter the Hour/Minute.

Press when finished.

• The new setting is saved.

3.8.4 Select the date separator

The date separator is a symbol such as a slash that separates the month, day, and year (i.e. 08/25/

2006). Your phone supports 3 styles (/ : .).

Press . Scroll to Settings. Press . Scroll to Time & Date. Press .

Select

3.8.8 Select the time separator

The time separator is a symbol such as a colon that separates the hour and minute (i.e. 18:30). Your phone supports 2 styles (: .).

Press . Scroll to Settings. Press . Scroll to Time & Date. Press .

Select

Getting started

Scroll to Time Separator. Press .

Scroll to the time separator you want.

Press when finished.

• The new setting is saved.

Select

Getting started

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