Philips VOIP3212G-37 User Manual

User manual

Charge the handset(s) for 24 hours before use !

3Contents 4 Important Safety Instructions 5 Environment and safety 7 What’s in the box 8 Your VOIP 321 10 Icons on the handset display 11 Install 13 Connect 14 Main menu 15 Call 22 Phonebook 25 Call log 27 Redial list 29 Other features 37 Using the intercom 39 Default settings 40 Troubleshooting 41 Information 43 Index 45 FCC and IC statements

Important Safety Instructions

Some of the following information may not apply to your particular product; however, when using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following :

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Telephones should not be used while you are in a bathtub, shower or pool. Immersion of the telephone or handset in water could cause an electrical shock.

5. Slots and openings in the cabinet back or bottom are provided for ventilation, to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should not be placed in a built-in installation unless proper ventilation is provided.

6. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service personnel when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

11. Do not expose the product to extreme temperatures such as areas near a hot radiator or stove or in a hot car.

12. Do not place lighted candles, cigarettes, cigars, etc., on the telephone.

13. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

14. Never install or modify telephone wiring during a lightning storm.

15. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

16. Use caution when installing or modifying telephone lines to prevent electrical shock and/or fire.

17. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power supply cord or plug is damaged or

frayed.

B. If the product has been exposed to rain or water. C. If the product does not operate normally by following the

operating instructions.

D. If the product’s cabinet has been damaged. E. If the product exhibits a distinct change in performance.

18. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

19. Do not use the telephone to report a gas leak in the vicinity of the leak.

20. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

IF YOUR PRODUCT UTILIZES BATTERIES, THE FOLLOWING ADDITIONAL PRECAUTIONS SHOULD BE OBSERVED :

1. Use only the type and size of battery(ies) specified in the user manual.

2. Do not dispose of the battery(ies) in fire. They may explode. Check with local codes for possible special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4. Exercise care in handling battery(ies) in order not to short out the battery(ies) with conducting materials such as rings, bracelets, and keys. The battery(ies) or conductor may overheat and cause burns.

5. Do not attempt to recharge the battery(ies) provided with or identified for use with this product that are not intended to be charged. The battery(ies) may leak corrosive electrolyte or explode.

6. Do not attempt to rejuvenate the battery(ies) provided with or identified for use with this product by heating them. Sudden release of the battery(ies) electrolyte may occur causing burns or irritation to eyes or skin.

7. When replacing battery(ies), all batteries should be replaced at the same time. Mixing fresh and discharged batteries could increase internal cell pressure and rupture the discharged battery(ies). (Applies to products employing more than one separately replaceable primary battery.)

8. When inserting battery(ies) into this product, the proper polarity or direction must be observed. Reverse insertion of battery(ies) can cause charging, and that may result in leakage or explosion.

9. Remove battery(ies) from this product if storing over 30 days because the battery(ies) could leak and damage the product.

10. Discard “dead” battery(ies) as soon as possible since “dead“ batteries are more likely to leak in a product.

11. Do not store this product, or the battery(ies) provided with or identified for use with this product, in hightemperature areas.

Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life should be protected from condensation during storage and defrosting. Batteries should be stabilized at room temperature prior to use after cold storage.

12. If your product uses rechargeable battery(ies), charge the battery(ies) only in accordance with the instructions and limitation specified in the User Manual.

SAVE THESE INSTRUCTIONS

Environment and safety

Safety information

This telephone is not designed for making emergency telephone calls when the power fails. An alternative should be made available for access to emergency calling.

Power requirements

The product requires an electrical supply of 120 volts, single phase alternating current, excluding IT installations defined in standard EN UL 60950.

Battery requirements

The handset requires power source of two rechargeable NiMH batteries, size AAA 1.2V 650mAh (Hr11/45). IF THE INCORRECT TYPE OF BATTERIES ARE USED, A WARNING MESSAGE WILL BE DISPLAYED.

WARNING :

UL 60950. The only way to power down this product is by unplugging the power supply from the electrical outlet. Ensure the electrical outlet is located close to the apparatus and is always easily accessible.

The electrical network is classified as dangerous according to criteria in the standard

Telephone connection

The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages, as defined in the standard UL 60950). Following a power cut, the call in progress is lost.

Safety precautions

> Do not allow the handset to come into contact with liquids or moisture. > Do not open the handset, base station or charger. This could expose you to high voltages. > Do not allow the charging contacts of the charger or the battery to come into contact with extraneous

conductive materials.

> There is a slight chance that the telephone could be damaged by an electrical storm. It is recommended

that users unplug the phone from the USB socket and the phone line from the phone wall socket during

a storm. > Do not use the handset in an explosive hazard area such as where there is gas leaking. > Young children should be supervised to ensure that they do not play with the telephone. > Because the phone works by sending radio signals between the base unit and the handset, wearers of

hearing aids may experience interference in the form of a humming noise. > We advise that this phone should not be used near intensive care medical equipment or by persons with

pacemakers. > Your phone can interfere with electrical equipment such as answering machines, TV and radio sets if placed

too close. It is recommended that you position the base unit at least one meter from such appliances.

CAUTION : Use only the mains adapter supplied with this telephone. Incorrect adapter polarity

or voltage can seriously damage the unit.

Base adapter Charger adapter

Input : 120VAC 60 Hz Input : 120VAC 60 Hz

Output : 9VDC 300mA Output: 9VDC 150mA

CAUTION :

Never use non-rechargeable batteries; use recommended type supplied with this telephone. NiMH

batteries must be disposed of in accordance with the applicable waste disposal regulations.

FCC CERTIFICATION NUMBER IS LOCATED ON THE CABINET BOTTOM

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

Important information

The term „IC:“ before the certification number signifies that Industry Canada technical specifications were met. This certification means that the equipment meets certain radio communications and operational requirements.

Hereby, Philips declares that the VOIP321 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This product can only be connected to the analog telephone network of the country indicated on the sticker located under the base station.

Install requirements

In order to use the phone, your computer should meet the following requirements :

• PC running Windows 2000 or XP

• 400 MHz processor

•128 MB RAM

• Free USB slot on the PC

• Internet Connection (boardband recommended)

Need help

For more information on troubleshooting and FAQ’s:

Online help : www.p4c.philips.com Troubleshooting : see page 40 DFU update on : www.p4c.philips.com

What’s in the box

2 AAA Battery

Handset VOIP 321

Installation CDROM

What else you need :

A desktop or a laptop

with free USB port

Battery door

Welcome

Quick start guide

Connect

Install

Enjoy

Quick Start Guide

Line Cord to plug the RJ11/RJ11 Line Cord

(see below) in your wall plug

A telephone line

Charger

Base station VOIP 321

1 power supply for base station

and 1 power supply for charger

• Internet connection (broadband recommended)

• Only the Skype version printed on the CD ROM is granted for a full compatibility. New feature may not work with VOIP 321 when upgrading Skype.

Your VOIP 321

Overview handset

Earpiece

2 Display, icons see page 10 3 Menu key & Softkey OK

Use to enter menus.

1415

Use to select menu. Use to confirm an operation.

4 Redial, Mute & Softkey Back

Use to switch between call details. Use to enter dial list. Use to redial last dialed number. Use to mute/unmute a call Use to delete text and digits.

5 CID & Scroll up Key

Use to enter call list. Use to scroll up items Use to increase ringer and receiver volume.

6 Phonebook & Scroll down Key

Use to access phonebook. Use to scroll down items. Use to reduce ringer and receiver volume.

7Off & Exit Key

Use to end a call. Use to exit menus. Use to turn the hanset ON/OFF.

8 Talk & Flash Key

Use to make and receive calls. Use to send flash signal. Use to pick up or make second incoming calls on Skype.

90 and + key

Use to enter 0 when making a call. Press and hold to enter + while making SkypeOut calls.

10 Pound, Ringer off, Pause Key & Format Key

Use to enter a pause. Use to turn the ringer on/off.

11 Star & Key lock Key

Use to lock the keypad.

12 Intercom and Conference Key

Use to make intercom calls. Use to set up 3-way conference.

13 Microphone 14 Loudspeaker Key*

Use to turn the speaker on/off.

15 Skype key

Use to make SkypeOut calls. Use to launch Skype contact list.

16 Headset jack

Allow communication through the headset.

*Warning !

the volume in the loudspeaker to a very high level. Make sure the handset is not too close to your ear.

Handsfree activation could suddenly increase

Main features

Your VOIP 321

Overview base station

1 LED on base station

2 Paging key

• Contact list display on handset.

• Connection and Skype status display.

• Skype status display for each contact on the contact list.

• Change your online status on the handset.

- On when the base is powered up.

- Blinks normally when there is an incoming telephone call or during a telephone call.

- Blinks slowly while paging the handset.

- Blinks quickly during registration mode.

- Steady ON when the USB is plugged in and the base is powered up.

- Flash when there is data communication with USB.

Use to page the handset. Use to register a handset.

Dual line phone

• Able to receive calls from Skype as well as from regular telephone line.

• User selectable melodies for each line for easy recognition.

• Call waiting alert when there is another incoming call from another line.

Icons on the handset display

When being used for the first time, it is sometimes necessary to wait until the battery is sufficiently charged before the icons appear on the display.

The display gives information about the operation of your telephone. Following icons can be shown in the headline of the display.

Base/Handset link.

Telephone call in progress.

Battery full; 2/3 full; 1/3 full; Empty, please charge.

Loudspeaker is turned on.

The alarm clock is turned on.

The ringer is turned off.

There is a new Caller ID record or Caller ID records are being reviewed.

Message Waiting Indicator.

Skype call in progress.

Digits/characters on the right.

More menu options are available upward.

More menu options are available downward.

OK/Confirmation of selection.

Press to return to the previous screen. Press to erase text or digits.

Install

How to install the software

Before using your phone, please install the VOIP321 driver provided in the enclosed CD.

To install the VOIP321 driver :

1. Insert the installation CD into the PC's CD ROM (or DVDROM) drive.

2. The installation program will start automatically.

3. Follow the instructions on the screen.

4. Click on Quit.

5. Remove the installation CD from the PC's CD ROM (or DVDROM) drive.

TIP :

If for some reason the installation does not start automatically :

- Click on Windows START and then Run.

- Type explorer and navigate to the CD ROM (or DVDROM) drive.

- Double-click on Setupwizard.exe.

> If your operating system is Windows 2000, you need to restart your PC to

complete the setup.

> The VOIP 321 driver should autostart if this option is checked during

installation.

Getting Ready

To start making Skype call

1. Power up your base and connect your USB base on a free USB port of your PC if you have not already done so.

2. Start the VOIP 321driver by double clicking on the shortcut icon created on your desktop if it is not already started.

3. If this is the first time you use the VOIP 321 driver, you will see the message ANOTHER PROGRAM WANTS TO USE SKYPE. Simply select press OK.

4. Start Skype if the VOIP 321driver has not started Skype for you; login to your Skype account.

5. From Skype, click on To o l s . Select Options. Select Sound Devices from the left.

6. For XP user, select Philips VOIP321 from Audio IN, Audio OUT and Ringing pull down box. Press SAVE. For Windows 2000 user, select USB Audio Device from Audio IN, Audio OUT and Ringing pull down box. Press SAVE.

7. Now your phone is ready for use. The status icon should be shown on the handset to indicate your current status.

About the VOIP321 Driver

Once VOIP 321driver is installed and started on your PC, a tray icon will be shown when the VOIP321 driver is loaded.

ALLOW THIS PROGRAM TO USE SKYPE

and

Install

Double click on the tray icon will return the ABOUT page of the VOIP 321driver, where the current status will be shown. If there are problems with the connection, the problem will be displayed; otherwise CONNECTED will be shown.

Right click on the tray icon either to stop the VOIP 321 driver or to see the status of VOIP 321 driver.

Adjusting the handset speaker volume on your PC

The earpiece volume setting on your PC affects the sound quality of your phone.

Please follow the steps below to adjust your earpiece volume.

On the PC, click on the Start button and select Panel.

For Windows 2000 users,

•Click on Sound and Multimedia.

• Under Sounds and Multimedia Properties, select the Audio tab.

• To adjust the earpiece volume, select USB audio Device from the Preferred device pulldown menu under Sound Playback; to adjust the microphone volume, select USB audio Device from the Preferred device under Sound Recording.

•Click the Vol um e button.

• Adjust the volume using the slider. Close the window when finished.

• When finished, click CANCEL to retain audio driver selection.

For Windows XP users,

•Click on Sound and Audio Devices.

• Select the Audio tab.

• To adjust the earpiece volume, select Default device pulldown menu under Sound Playback; to adjust the microphone volume, select USB audio Device from the Default

device

•Click the Vol um e button.

• Adjust the volume using the slider. Close the window when finished.

• When finished, click

Sound Recording

under

CANCEL

to retain audio driver selection.

Settings

Philips VOIP321

. Select

from the

Control

Note : Before exiting sound and audio properties, please make sure that Use only Preferred Devices (for Windows 2000 user) or Use only Default Devices (for Windows XP user) checkbox is

checked. Once this checkbox is checked, you will be able to separate the audio path of your PC, such that audio from Skype will come out from the handset and audio from other PC applications will come out from the preferred audio device.

Connect

Note :

Install the drivers and software first (see page 11) and

connect the USB phone only once it is done.

1. Connect the output plug of the base adapter to the adapter socket on the back of the base unit and the base adapter to the wall main supply. A click should be heard when the cord is properly connected to the base.

2. Connect the USB plug directly to your PC's USB slot.

3. Connect the telephone line cord to the phone socket on the back of the base unit and to the plug (optional and country dependent) then to the wall phone socket.

Note : You may find in the box the line adaptor delivered separately from the line cord. In this case, please, first plug this line adaptor onto the line cord before connecting it to the line socket.

4. Each handset comes with a charger and an adapter. Connect the adapter to the wall main supply.

5. Place the 2 rechargeable NiMH AAA batteries (included), observing their polarities, into the battery compartment on the handset.

6. Slide the battery door firmly into place.

7. Place the handset on the charger and let the batteries continuously charge for 24 hours before using. The handset may get warm during the initial charge. This is normal.

8. Please note that handset may not turn ON for up to 15 minutes if the batteries are too low.

Note : Before first use, put the product on the charger and charge batteries for 24 hours minimum.

Main menu

Your phone offers a variety of functions and features that are grouped in the menus.

To access the main menu, press and press UP / DOWN to browse the menu.

Press to exit the menus.

Main menu

SKYPE PHONEBOOK

Contacts User Status Voi c em ai l Credits

CLOCK / ALARM PERSONAL SET ADVANCED SET

Set Clock Set Alarm Alarm Tone

Private Shared

View Add Edit Quick Dial To S ha re d Delete Delete All Status

Handset Tone Handset Name Contrast Auto Answer Backlit Language

View Add Edit To P ri va te Delete Delete All Status

Flash Time Dial Mode Pause PAB X Baby Call Registration Base Select Delete HS Area Code Reset

Call records menu

Missed Received Dialed

To P ri va te To S ha re d Delete Delete All

Call

General Information

Before any call is made, please note the following.

Emergency Calls

Skype does not support emergency call; all emergency calls will be routed to the telephone line.

Low battery warning

If your phone is almost out of battery during a call, it will sound an alert tone. Place your phone on the charger for charging as soon as possible or it would turn off when it is out of battery. Placing the phone on the charger for charging will end the current call.

Call timer

The call timer shows the duration of your current call on display. It is shown in minutes and seconds (MM-SS) in the first hour. After that, it will be shown in hours and minutes (HH-MM).

Make a Skype call

1. Press to access Skype contact list.

2. Press UP / DOWN to select the Skype user you would like to call.

3. Press or to call the selected contact. The selected contact's name will be displayed and called.

Note : The contact list shows the Skype contact list of the user who is currently logged in to Skype on the PC. The icon on the left of each entry shows the online status of that entry. See page 36 for user status display icon.

TIP : Search by letter - Using the keypad, enter the first letter of the name you wish to find.

E.g. If you want to find the contact name "Peter", press once should return the first contact begins with the letter P.

E.g. If you want to find "Sam", press four times, the first contact begins with the letter S will be selected.

Note : You can also change your online status on the handset. Refer to the menu - Skype section for instruction on how to change online status, see page 36.

Note : The f ull nam e of the con tac ts o n th e co nta ct l ist will be shown. If you want to view the contact's

Skype ID, press when the contact is selected. If a SkypeOut entry is selected, the number of the entry will be shown.

Making a Skype call while the Telephone line is in used

If you have two handsets, you can make a Skype call while another handset is on a Telephone call. To make a Skype call while the telephone line is in used, follow the instruction in “Make a Skype call”, page 15. If the Skype line is in used, UNAVAILABLE will be shown when you attempt to launch the contact list, or busy tone will be returned.

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