Philips VOIP251 User Manual

Register your product and get support at

www.philips.com/welcome

VOIP251

US Cordless Phone

!

Warning

Use only rechargeable batteries.
Charge the handset for 14 hours before use.

Table of contents

1Important 4

1.1 Terms and Conditions of Use 4

1.2 Power Requirements 4

1.3 Safety Information 4

1.4 Conformity 5

1.5 Recycling & disposal 5

1.6 Disposal instructions for batteries 5

1.7 Recycle your batteries 5

3.5 Checking the signal strength 12

3.6 Checking the battery level 13

3.7 Installing software 13

3.8 Setting up for the first time 13

3.9 Checking Skype connection status 14

3.10 Auto power off 15

3.11 What is standby mode? 15

3.12 Switching your handset on/off 15

1.8 Packaging information 6

4Contact List 16

1.9 Warranty 6

4.1 Viewing the contact list 16

1.10 Electric, Magnetic and Electromagnetic
Fields (“EMF”) 6

4.2 Making a call from the contact list 16

2 Your VOIP251 Cordless Telephone 7

2.1 What’s in the box? 7

2.2 What else you need 7

2.3 The handset 8

2.4 The base station 9

2.5 Display icons 10

2.6 The menus 10

3 Getting Started 12

3.1 Requirements 12

3.2 Connecting your charger 12

4.3 Changing the sorting method 16

5Call 17

5.1 Making a call 17

5.2 Ending a call 17

5.3 Answering a call 17

5.4 Rejecting a call 18

5.5 Turning off the ringer 18

5.6 During a call 18

6 Call Log 20

6.1 Viewing the call records 20

3.3 Charging your handset 12

3.4 Positioning the base station 12

Table of contents

6.2 Making a call 20

7 Conference Calls 21

1

7.1 Making a conference call 21

11.3 Setting the key tone 27

7.2 Adding more contacts to a call 21

7.3 Making and receiving additional calls 21

7.4 Ending a conference call 21

8 Intercom 22

8.1 Calling another handset 22

8.2 Transferring a call 22

9 Call Transfer 23

9.1 Enabling call transfer 23

9.2 Transfer to computer 23

9.3 Transfer to handset 24

11.4 Setting the backlight 27

11.5 Setting the screen contrast level 27

11.6 Naming your handset 27

11.7 Auto pick-up 27

11.8 Auto hang-up 28

12 Advanced Settings 29

12.1 Registering another handset 29

12.2 Restoring default settings 29

13 Emergency Management 30

14 Extra Features 31

10 Skype Tools 25

10.1 Contact 25

10.2 Call Log 25

10.3 Presence 25

10.4 Voicemail 25

10.5 Sorting 26

10.6 Call forward 26

10.7 Service 26

11 Setting Options 27

11.1 Setting your handset’s ring tone 27

11.2 Setting your handset’s ring volume 27

14.1 Keypad lock 31

15 Phone Settings 32

15.1 General options 32

15.2 Audio settings 33

15.3 Registration 34

15.4 Alerts 34

15.5 About 35

15.6 Handset locator 36

15.7 Checking for updates 36

15.8 Help 36

16 Text and Numbers 37

2

Table of contents

16.1 Entering text and numbers 37

17 Appendix 38

17.1 What is Skype™? 38

17.2 Default (pre-programmed) settings 38

17.3 Phone specifications 38

18 Troubleshooting 40

19 The RBRC© seal 41

20 Compliance information 41

20.1 Caution 41

20.2 Interference 41

20.3 RF Radiation Exposure 42

20.4 Noise 42

20.5 Privacy of Communications 42

20.6 USB Cable 42

20.7 Service Support 42

21 Index 43

Table of contents

3

1Important

Take time to read this user manual before you
use your phone. It contains important
information and notes regarding the operation of
your telephone.

1.1 Terms and Conditions of Use

No emergency calls on Skype. Skype is not a
replacement for your ordinary telephone and
can't be used for emergency calls. See Skype's
terms and conditions at www.skype.com/eula and

www.skype.com/tos.

The service will not work if there is a power cut
or broadband failure.

1.2 Power Requirements

The handset requires a power source of two
rechargeable NiMH batteries, size AAA 1.2V
750mAh (HR10/44).

Caution

In case of power failure, communication can be
lost.
This product requires an electrical supply of 120
volts AC. In case of power failure, the
communication can be lost. The Electrical network
is classified as hazardous. The only way to power
down the charger is to unplug the power supply
from the electrical outlet. Ensure that the electrical
outlet is always easily accessible. The voltage on
the network is classified as TNV-3
(Telecommunication Network Voltages), as
defined in the standard UL 60-950.

Handset Charger Adapter

Input: 100-240V 50/60Hz
Output: 7.5VDC 200mA

Caution

Use only the mains adapter supplied with this
equipment. Incorrect adapter polarity or voltage
can seriously damage the unit.

!

Warning

RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE. Never use non­rechargeable batteries. Use the recommended
type supplied with this product. NiMH batteries
must be disposed of in accordance with the
applicable waste disposal regulations.

!

Warning

To avoid damage or malfunction:

• Use only the battery type listed in the
instruction manual. Do not use lithium or non­rechargeable batteries, as they can explode.

• Do not allow the charging contacts or the
battery to come into contact with metal
objects. These objects could create a short
circuit across the battery terminals that could
in turn cause the batteries or conductor to
overheat resulting in burns.

• Always use the cables provided with the
product.

1.3 Safety Information

To avoid damage or malfunction:

• Read and follow all warnings and instructions
marked on the product.

• Do not use this product near water, a laundry
tub, in a wet basement, or near a swimming pool.

• Do not allow the charger to come into contact
with liquids.

• Do not place this product on an unstable
surface. The product may fall and be damaged.

• This product should never be placed near or
over a radiator or heat register.

• Do not expose the phone to excessive heat
caused by direct sunlight.

• This product should be operated only from the
type of power source indicated on the label.

• Do not drop your phone or allow objects to
fall on your phone.

• Do not allow anything to rest on the power
cord. Do not locate this product where the
cord will be abused by people walking on it.

• Do not overload wall outlets and extension
cords as this can result in the risk of fire or
electric shoc k.

4

Important

• Avoid using a telephone during a storm or
severe weather with lightning. There may be a
risk of electric shock from lightning.

• Do not use this product to report a gas leak in
the vicinity of the leak.

• Do not use the product in places where there
are explosive hazards.

• Do not use this product near intensive care
medical equipment or by any people with
pacemakers.

• Due to the radio signals between base station
and handset, wearers of hearing aids may
experience interference in the form of a
humming noise.

• Active mobile phones in the vicinity may cause
interference.

• Do not let small metal objects come into
contact with the product. This can deteriorate
audio quality and damage the product.

• Do not use any cleaning agents containing
alcohol, ammonia, benzene or abrasives as
these may harm the set.

• Do not open the product as you could be
exposed to high voltages.

• Operating and storage temperatures:

- Operate in a place where the temperature is

always between 0 and 35º C (32 to 95º F).

- Store in a place where the temperature is

always between -20 and 45º C (-4 to 113º F).

- Battery life may be shortened in low

temperature conditions

1.5 Recycling & disposal

Disposal instructions for old products:
The purpose of the WEEE directive (Waste
Electrical and Electronic Equipment; 2002/96/EC)
is to ensure that products are recycled using best
available treatment, recovery and recycling
techniques to ensure human health and high
environmental protection.
Your product is designed and manufactured with
high quality materials and components, which can
be recycled and reused.
Do not dispose your old product in your general
household waste bin.
Find out about the local separate collection
system for electrical and electronic products
marked by this symbol.

Use one of the following disposal options:

• Dispose of the complete product (includin g its
cables, plugs and accessories) in the design ated
WEEE collection facilities.

• If you purchase a replacement product, hand
your complete old product back to the retailer.
He should accept it as required by the WEEE
directive.

SAVE THESE INSTRUCTIONS

1.4 Conformity

Hereby, Philips Consumer Lifestyle declares that
this VOIP251 is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC. The declaration of
conformity is available at: www.p4c.philips.com

Important

1.6 Disposal instructions for batteries

Batteries should not be disposed of with
general household waste.

1.7 Recycle your batteries

Do not dispose of your rechargeable batteries.
Call the toll free number 1-800-822-8837 to get
instructions on how to recycle your batteries.

5

1.8 Packaging information

Philips has marked the packaging with standard
symbols designed to promote the recy cling and
appropriate disposal of your eventual waste.

A financial contribution has been paid to the
associated national recovery & recycling
system.
The labelled packaging material is rec yclable.

1.9 Warranty

The warranty information is available on

www.philips.com/support.

1.10 Electric, Magnetic and
Electromagnetic Fields (“EMF”)

Philips Royal Electronics manufactures and

1

sells many consumer oriented products
which usually, as with any electronic
apparatus, have the ability to emit and receive
electromagnetic signals.
One of Philips’s leading Business Principle s is

2

to take all necessary health and safety
precautions for our products, to comply with
all applicable legal requirements and to stay
well within the EMF standards applicable at
the time of production.
Philips is committed to developing, producing

3

and marketing products that cause no
adverse health effects.
Philips confirms that if its products are

4

handled properly for their intended use, they
are safe to use according to scientific
evidence available today.
Philips plays an active role in the development

5

of international EMF and safety standards,
enabling Philips to anticipate further
developments in standardization for early
integration in its products.

6

Important

2 Your VOIP251 Cordless Telephone

Congratulations on your purchase and welcome to Philips!
To fully benefit from the support that Philips offers, register your product at

www.philips.com/welcome.

2.1 What’s in the box?

Base Station and

0.9m USB cable

NiMH AAA

Battery x 2

Additional

Handset x 1 Handset battery

Cover x 1

Charger power

adapter

Installation CD

with User Manual

Belt clip

Charger

Quick Start

Guide

Assistance leaflet

Note

*Only the Skype version printed on the Installation CD is guaranteed full compat ibility. New feature s
in upgraded Skype versions may not be available on VOIP251.

2.2 What else you need

• A desktop or laptop with free USB port

• Internet connection (broadband recommended)

• A free standard wall outlet

NEED MORE HELP?

• See the Frequently Asked Questions section in this user guide on page 40.

• Visit our online help www.philips.com/support

Your VOIP251 Cordless Telephone

7

2.3 The handset

1 Up Navigation and Presence key u

Scroll up menu
Increase receiver volume
Enter online status menu

2 Down Navigation and Menu key

Scroll down menu
Decrease receiver volume
Access main menu

3 End and On / Off key

End call
Exit menu
Clear digits
Stop voicemail playback
Power on/off the handset

4 Talk and OK key

Make and answer calls
Hold, resume and toggle calls
Launch conference call
Play voicemail
Confirm a selection
Access call history

5 Skype key

Open contact list

6 Digit keys

Dial digit and enter text
Press and hold 1 key to enter voicemail list
Press and hold 4 key to transfer call to
computer
Press and hold 0 key to enter +

7Star and Keylock key

Enter *
Select contacts for a conference call
Press and hold to lock/unlock keypad

8 Pound and Ringer Off key

Enter #
Press and hold to enable / disable silent mode

9Mute key m

Mute / un-mute microphone

10 Speaker and Intercom key

Turn speaker on / off
Press and hold to make intercom call

s

e

r

*

#

i

d

8

Your VOIP251 Cordless Telephone

2.4 The base station

1 USB cable

The length of the cable can be customized up
to a length of 0.9m.
Refer to the figure below.

2 Base indicator

Slow Blinking (0.5 second intervals):

Indicates that:

- a call is in progress, OR

- the handset is being paged, OR

- the base station is in registration mode.

Fast Blinking (0.1 second intervals):

Indicates that the phone is receiving a call.

Steady On:

Indicates that the base station is connec ted to
computer.

1Belt clip
2 Battery compartment

Remove battery cover to replace batteries.

3Headset jack

Headset is sold separately.

Your VOIP251 Cordless Telephone

Cover release

The length of the USB cable can be custom ized up
to a length of 0.9m.

1 Squeeze the tabs together.

Lift off the back cover. Uncoil as much of the
cable as is needed.

9

2.5 Display icons

Each icon gives you a visual message about what
is happening on your handset.

2.6.2 Main menu structure

The table below describes the menu tree of your
phone.

Battery
Skype call
Voicemail indicator
Intercom
Hold
Mute on
Speaker on
Silent mode on
Keypad locked
Signal
Skype status
Focus indicator
Conference / new voicemail

marker
Call status
More items below
More items above

2.6 The menus

Your phone offers a variety of features and
functions grouped in the menus. The menus
include the main menu, call log and contact list.

2.6.1 Browsing the main menu

The main menu includes the Skype, Setting and
Advanced menus.

• Short press

d when the handset is in idle to

enter the main menu.

SKYPE CONTACT

CALL LOG ALL

MISSED
INCOMING

OUTGOING
PRESENCE
VOICEMAIL
SORTING STATUS

ALPHANUM
CALL FORWD ON

OFF
SERVICE CREDITS

SKYPEIN

VOICEMAIL

SETTING RING TONE MELODY 1

...

MELODY 10
RING VOL SILENT

...

LEVEL 5
KEY TONE ON

OFF
BACKLIGHT ON

OFF
CONTRAST LEVEL 1

...

LEVEL 5
HS NAME
PICK-UP AUTO

MANUAL
HANG-UP AUTO

MANUAL

ADVANCED REGISTER

RESET

10

Tip

Use

u or d to navigate the menus.

Tip

Quick Exit.

Press and hold e to exit from any
menu instantly. All unconfirmed changes will not
be saved.

Your VOIP251 Cordless Telephone

2.6.3 Browsing the call log and contact list

• Short or long press r whe n the handset is in
idle to enter the call log.

• Short press

s when the handset is in idle to

enter the contact list.

Your VOIP251 Cordless Telephone

11

3 Getting Started

3.1 Requirements

In order to use this phone, your computer should
meet the following requirements:

• Computer running Windows 2000, Windows
XP, Windows Vista, Mac OS X 10.3.9, 10.4.x

• 800 MHz processor

• Windows: 256 MB RAM and 50 MB HDD
Mac OS X: 512 MB RAM and 40 MB HDD

• Computer should be switched on

Note

Handset may get warm during initial charge. This
is normal. The handset may take a few seconds to
power up.

3.3.1 Replacing the batteries

Remove the battery cover and replace the

1

batteries.
Slide the battery door firmly into place.

2

3.2 Connecting your charger

Connect the power adapter of the charger to

1

a standard wall outlet.

3.3 Charging your handset

2 rechargeable batteries are already inserted in
your handset.

Remove the battery pull tab from the handset

1

back.
Place the handset on the charger for charging.

2

Caution

Never use non-rechargeable batteries

Caution

Check the battery polarity when inserting.
Incorrect polarity may damage the product.

3.4 Positioning the base station

The position in which you place the base station
can have an affect on the range and performance of
your product. Avoid placin g the b ase st atio n too
close to large met al obje cts su ch as fili ng cabi nets,
radiators or electrical appliances. This can impair
the range and sound quality. Buildings with thick
internal and external walls may impair transmission
of signals to and from the base station.

Note

Your base station needs no external power.
Power is supplied by the computer through the
USB cable.

Note

Charge the handset(s) for 14 hours before initial
use!

12

3.5 Checking the signal strength

The signal icon indicates the link status
between your handset and the base station. A
steady icon means your handset and the base
station are linked. A flashing icon means your
handset and the base station are not linked.
If you move too far away from the base station
while you are on the phone, you will hear warning
tones notifying you that your handset is almost

Getting Started