Copyright 2010 Koninklijke Philips Electronics N.V.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic, mechanical,
photocopying, or otherwise without the prior permission of Philips.
Published by MB/WS 1072 BU TV Consumer Care, the NetherlandsSubject to modificationEN 3122 785 19011
2010-Dec-24
Page 2
EN 2TPM5.3E LA1.
Revision List
1.Revision List
Manual xxxx xxx xxxx.0
•First release.
Manual xxxx xxx xxxx.1
•Added section 5.4 DVD module software upgrading to the
manual.
2.Technical Specifications, Connections
Index of this chapter:
2.1 Technical Specifications
2.2 Directions for Use
2.3 Connections
2.4 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
2.1Technical Specifications
For on-line product support please use the links in. Here is
product information available, as well as getting started, user
manuals, frequently asked questions and software & drivers.
Table 2-1 Described Model Numbers:
Model NumberStylingPublished in
22PFL3805H/12
22PFL3805H/60
Note: The given Model Numbers are subject to change.
PICO3122 785 19010
PICO3122 785 19010
2.2Directions for Use
Directions for use can be down loaded from the following
websites:
1 - Ground Gnd H
2 - UART_TX Transmit k
3 - UART_RX Receive j
2.4Chassis Overview
Refer to 9. Block Diagrams for PWB/CBA locations.
Page 5
Precautions, Notes, and Abbreviation List
3.Precautions, Notes, and Abbreviation List
EN 5TPM5.3E LA3.
Index of this chapter:
3.1 Safety Instructions
3.2 Warnings
3.3 Notes
3.4 Abbreviation List
3.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 M and 12 M.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
3.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 k).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).
•All capacitor values are given in micro-farads (10
nano-farads (n 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed on the Philips
Spare Parts Web Portal.
3.3.3Spare Parts
For the latest spare part overview, consult your Philips Spare
Part web portal.
3.3.4BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: http://www.atyourservice-magazine.com
“Magazine”, then go to “Repair downloads”. Here you will find
Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile.
Where applicable and available, this profile is added to the IC
Data Sheet information section in this manual.
-9
), or pico-farads (p 10
. Select
-12
-6
),
).
3.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
3.3Notes
3.3.1 General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode with a colour bar signal and stereo
sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and
picture carrier at 475.25 MHz for PAL, or 61.25 MHz for
NTSC (channel 3).
3.3.5Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin. If lead-free solder paste is
required, please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
3.3.6Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
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EN 6TPM5.3E LA3.
Precautions, Notes, and Abbreviation List
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production centre (e.g.
AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers
to the Service version change code, digits 5 and 6 refer to the
production year, and digits 7 and 8 refer to production week (in
example below it is 2006 week 17). The 6 last digits contain the
serial number.
MODEL :
PROD.NO:
32PF9968/10
AG 1A0617 000001
MADE IN BELGIUM
220-240V 50/60Hz
VHF+S+H+UHF
S
10000_024_090121.eps
~
BJ3.0E LA
Figure 3-1 Serial number (example)
3.3.7Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
3.3.8 Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
128W
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3.4Abbreviation List
0/6/12SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3
format
AARAAutomatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to
remove horizontal black bars; keeps
the original aspect ratio
ACIAutomatic Channel Installation:
algorithm that installs TV channels
directly from a cable network by
means of a predefined TXT page
ADCAnalogue to Digital Converter
AFCAutomatic Frequency Control: control
signal used to tune to the correct
frequency
AGCAutomatic Gain Control: algorithm that
controls the video input of the feature
box
AMAmplitude Modulation
APAsia Pacific
ARAspect Ratio: 4 by 3 or 16 by 9
ASFAuto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information
ATSCAdvanced Television Systems
Committee, the digital TV standard in
the USA
ATVSee Auto TV
Auto TVA hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way
AVExternal Audio Video
AVCAudio Video Controller
AVIPAudio Video Input Processor
B/GMonochrome TV system. Sound
carrier distance is 5.5 MHz
BDSBusiness Display Solutions (iTV)
BLRBoard-Level Repair
BTSCBroadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries
B-TXTBlue TeleteXT
CCentre channel (audio)
CECConsumer Electronics Control bus:
remote control bus on HDMI
connections
CLConstant Level: audio output to
connect with an external amplifier
CLRComponent Level Repair
ComPairComputer aided rePair
CPConnected Planet / Copy Protection
CSMCustomer Service Mode
CTIColor Transient Improvement:
manipulates steepness of chroma
transients
CVBSComposite Video Blanking and
Synchronization
DACDigital to Analogue Converter
DBEDynamic Bass Enhancement: extra
low frequency amplification
DCMData Communication Module. Also
referred to as System Card or
Smartcard (for iTV).
DDCSee “E-DDC”
D/KMonochrome TV system. Sound
carrier distance is 6.5 MHz
DFIDynamic Frame Insertion
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DFUDirections For Use: owner's manual
DMRDigital Media Reader: card reader
DMSDDigital Multi Standard Decoding
DNMDigital Natural Motion
DNRDigital Noise Reduction: noise
reduction feature of the set
DRAMDynamic RAM
DRMDigital Rights Management
DSPDigital Signal Processing
DSTDealer Service Tool: special remote
control designed for service
technicians
DTCPDigital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394
DVB-CDigital Video Broadcast - Cable
DVB-TDigital Video Broadcast - Terrestrial
DVDDigital Versatile Disc
DVI(-d)Digital Visual Interface (d= digital only)
E-DDCEnhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display.
EDIDExtended Display Identification Data
(VESA standard)
EEPROMElectrically Erasable and
Programmable Read Only Memory
EMIElectro Magnetic Interference
EPGElectronic Program Guide
EPLDErasable Programmable Logic Device
EUEurope
EXTEXTernal (source), entering the set by
SCART or by cinches (jacks)
FDSFull Dual Screen (same as FDW)
FDWFull Dual Window (same as FDS)
FLASHFLASH memory
FMField Memory or Frequency
Modulation
FPGAField-Programmable Gate Array
FTVFlat TeleVision
Gb/sGiga bits per second
G-TXTGreen TeleteXT
HH_sync to the module
HDHigh Definition
HDDHard Disk Drive
HDCPHigh-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding.
HDMIHigh Definition Multimedia Interface
HPHeadPhone
IMonochrome TV system. Sound
2
I
CInter IC bus
2
I
DInter IC Data bus
2
I
SInter IC Sound bus
carrier distance is 6.0 MHz
IFIntermediate Frequency
IRInfra Red
IRQInterrupt Request
ITU-656The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
The SDI signal is self-synchronizing,
uses 8 bit or 10 bit data words, and has
a maximum data rate of 270 Mbit/s,
with a minimum bandwidth of 135
MHz.
ITVInstitutional TeleVision; TV sets for
hotels, hospitals etc.
LSLast Status; The settings last chosen
by the customer and read and stored
in RAM or in the NVM. They are called
at start-up of the set to configure it
according to the customer's
preferences
LATAMLatin America
LCDLiquid Crystal Display
LEDLight Emitting Diode
L/L'Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I
LPLLG.Philips LCD (supplier)
LSLoudspeaker
LVDSLow Voltage Differential Signalling
MbpsMega bits per second
M/NMonochrome TV system. Sound
carrier distance is 4.5 MHz
MHEGPart of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services
MIPSMicroprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor
MOPMatrix Output Processor
MOSFETMetal Oxide Silicon Field Effect
Transistor, switching device
MPEGMotion Pictures Experts Group
MPIFMulti Platform InterFace
MUTEMUTE Line
MTVMainstream TV: TV-mode with
Consumer TV features enabled (iTV)
NCNot Connected
NICAMNear Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe.
NTCNegative Temperature Coefficient,
non-linear resistor
NTSCNational Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air)
NVMNon-Volatile Memory: IC containing
TV related data such as alignments
O/COpen Circuit
OSDOn Screen Display
OADOver the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels.
OTCOn screen display Teletext and
Control; also called Artistic (SAA5800)
P50Project 50: communication protocol
between TV and peripherals
PALPhase Alternating Line. Color system
conditioner)
PIPPicture In Picture
PLLPhase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency
PODPoint Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set)
PORPower On Reset, signal to reset the uP
PSDLPower Supply for Direct view LED
backlight with 2D-dimming
PSLPower Supply with integrated LED
drivers
PSLSPower Supply with integrated LED
drivers with added Scanning
functionality
PTCPositive Temperature Coefficient,
non-linear resistor
PWBPrinted Wiring Board (same as “PCB”)
PWMPulse Width Modulation
QRCQuasi Resonant Converter
QTNRQuality Temporal Noise Reduction
QVCPQuality Video Composition Processor
RAMRandom Access Memory
RGBRed, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced.
RCRemote Control
RC5 / RC6Signal protocol from the remote
control receiver
RESETRESET signal
ROMRead Only Memory
RSDSReduced Swing Differential Signalling
data interface
R-TXTRed TeleteXT
SAMService Alignment Mode
S/CShort Circuit
SCARTSyndicat des Constructeurs
d'Appareils Radiorécepteurs et
Téléviseurs
SCLSerial Clock I
SCL-FCLock Signal on Fast I
SDStandard Definition
SDASerial Data I
SDA-FDAta Signal on Fast I
2
C
2
C bus
2
C
2
C bus
SDISerial Digital Interface, see “ITU-656”
SDRAMSynchronous DRAM
SECAMSEequence Couleur Avec Mémoire.
Color system mainly used in France
and East Europe. Color carriers=
4.406250 MHz and 4.250000 MHz
SIFSound Intermediate Frequency
SMPSSwitched Mode Power Supply
SoCSystem on Chip
SOGSync On Green
SOPSSelf Oscillating Power Supply
SPISerial Peripheral Interface bus; a 4-
wire synchronous serial data link
standard
S/PDIFSony Philips Digital InterFace
SRAMStatic RAM
SRPService Reference Protocol
SSBSmall Signal Board
SSCSpread Spectrum Clocking, used to
reduce the effects of EMI
STBSet Top Box
STBYSTand-BY
SVGA800 × 600 (4:3)
SVHSSuper Video Home System
SWSoftware
SWANSpatial temporal Weighted Averaging
Signalling
TSTransport Stream
TXTTeleteXT
TXT-DWDual Window with TeleteXT
UIUser Interface
uPMicroprocessor
UXGA1 600 × 1200 (4:3)
VV-sync to the module
VESAVideo Electronics Standards
Association
VGA640 × 480 (4:3)
VLVariable Level out: processed audio
output toward external amplifier
VSBVestigial Side Band; modulation
method
WYSIWYRWhat You See Is What You Record:
record selection that follows main
picture and sound
WXGA1 280 × 768 (15:9)
XTALQuartz crystal
XGA1024 × 768 (4:3)
YLuminance signal
Y/CLuminance (Y) and Chrominance (C)
signal
YPbPrComponent video. Luminance and
scaled color difference signals (B-Y
and R-Y)
YUVComponent video
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4.Mechanical Instructions
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Mechanical Instructions
EN 9TPM5.3E LA4.
Index of this chapter:
4.1 Cable Dressing
4.2 Service Positions
4.3 Assembly/Panel Removal
4.4 Set Re-assembly.
4.1Cable Dressing
Notes:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
4.2Service Positions
For easy servicing of a TV set, the set should be put face down
on a soft flat surface, foam buffers or other specific workshop
tools. Ensure that a stable situation is created to perform
measurements and alignments. When using foam bars take
care that these always support the cabinet and never only the
display. Caution: Failure to follow these guidelines can
seriously damage the display!
Ensure that ESD safe measures are taken.
4.3Assembly/Panel Removal
Instructions below apply to the 22PFL3805H/xx, but will be
similar for other models.
4.3.1 Rear Cover
Warning: Disconnect the mains power cord before removing
the rear cover.
Refer to Figure 4-2
to Figure 4-5 for details.
Figure 4-1 Cable dressing
1. Remove fixation screws [1], [2], [3] and [4] that secure the
rear cover. Don’t remove the stand.
2. The rear cover is secured with locking clips at the side and
top of the cabinet. Pull the rear cover from the TV. This may
require more than average force.
– Push down the centre of the set by one hand and pull
up the rear cover at the position of side I/O connectors
to release the clips at the bottom right side of the rear
cover.
– Refer to Figure 4-3
Continuing, push down the stand by one hand and pull
up the bottom right corner of the rear cover by the other
hand to fully release the clips at the right side of the
rear cover.
– Refer to Figure 4-5
Use the same method to release the clips at the left
side of the rear cover. Lift bottom side of the rear cover
to release clips at the top side of rear cover.
3. Lift the rear cover from the TV. Make sure that wires and
flat foils are not damaged while lifting the rear cover from
the set.
to Figure 4-4 for details.
for details.
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Mechanical Instructions
Figure 4-2 Rear cover removal [1/4]
Figure 4-5 Rear cover removal [4/4]
4.3.2Small Signal Board (SSB)
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
1. Release the clips from both the flat foil connectors.
Caution: be careful, as these are very fragile connectors!
Take the flat foils out of their connectors.
2. Release the other cables from their clamps.
3. Unplug all other connectors.
4. Remove the fixation screw near the L-R audio side inputs.
5. Remove all other fixation screws from the SSB.
6. Take the SSB out.
Figure 4-3 Rear cover removal [2/4]
Figure 4-4 Rear cover removal [3/4]
4.3.3Power Supply Unit (PSU)
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the PSU.
1. Release the Power board cables from their clamps.
2. Unplug power connectors from the SSB and LCD panel, as
it is not unplug-able at the PSU itself (soldered connector).
3. Remove all fixation screws from the PSU.
4. The PSU can now be taken out of the set.
When defective, replace the whole unit.
4.3.4DVD Module
Refer to Figure 4-6
to for details.
1. Release the clips from the flat foil connector.
Caution: be careful, as these are very fragile connectors!
Take the flat foil out of it’s connector [1].
2. Unplug power connector from the DVD Module [2].
3. Remove all fixation screws from the DVD Module [3].
4. The DVD Module can now be taken out of the set.
When defective, replace the whole unit. Do not forget to check
and if needed correct the region code, see
section 5.4 DVD module software upgrading.
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Figure 4-7 Keyboard Control Panel [1/2]
EN 11TPM5.3E LA4.
Figure 4-6 DVD module removal
4.3.5Speakers
1. Release the speaker cables from their clamps.
2. Unplug the speaker connector from the SSB.
3. Take the speakers out.
When defective, replace the both units.
4.3.6 Stand removal
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Be sure to put the set in
the Service Position.
1. Release the speaker cables from their clamps.
2. Remove the fixation screws.
3. Take the stand out.
4.3.7 IR/LED Board
1. Unplug both the connectors from the IR/LED board.
2. Remove the fixation screw.
3. Gently release the clips that hold the board and take it out
from the bezel.
When defective, replace the whole unit.
4.3.8Keyboard Control unit
Refer to Figure 4-7
1. Unplug the connector [1] on the IR/LED board that leads to
and Figure 4-8 to for details.
the keyboard control board, as it is not unplug-able at the
keyboard control board itself (soldered connector).
2. Release the cable from its clamps.
3. Put your thumbs against the front bezel, see the arrows in
Figure 4-7
direction of the blue arrow, see Figure 4-8
, while pulling the keyboard control unit in the
.
4.3.9LCD Panel
Figure 4-8 Keyboard Control Panel [2/2]
When defective, replace the whole unit.
1. Remove the SSB as described earlier.
2. Remove the PSU as described earlier.
3. Remove the DVD Module as described earlier.
4. Remove the speakers as described earlier.
5. Remove the stand as described earlier.
6. Release the keyboard control unit cable from its clamps
and unplug the keyboard control unit cable from the IR/LED
board.
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7. Remove the fixation screws that secure the LCD panel with
the bezel.
8. Lift the LCD Panel from the bezel.
9. Remove the fixation screws that secure the panel with the
metal subframe.
When defective, replace the whole unit.
4.4Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position. See Figure 4-1
•Pay special attention not to damage the EMC foams on the
SSB shields. Ensure that EMC foams are mounted
correctly.
Mechanical Instructions
.
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Service Modes, Error Codes, and Fault Finding
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5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Service Modes
5.2 Service Tools
5.3 Main Software Upgrading
5.4 DVD module software upgrading
5.5 Error Codes
5.6 Fault Finding and Repair Tips
5.1Service Modes
The Customer Service Mode (CSM) is used for communication
between the call centre and the customer, while the Service
Alignment Mode (SAM) offers several features for the service
technician.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the abilities of structured troubleshooting, error code
reading, and software version read-out for all chassis.
5.1.1 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV's operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Figure 5-2 CSM Menu 2
EN 13TPM5.3E LA5.
How to Activate CSM
Key in the code “123654” via the standard RC transmitter.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
Figure 5-1 CSM Menu 1
Figure 5-3 CSM Menu 3
How to Navigate
By means of the “CURSOR-DOWN/UP” knob (or the scroll
wheel) on the RC-transmitter, can be navigated through the
menus.
General
•1.1 Set Type Commercial type number.
•1.2 Production code serial number.
•1.3 Installation date Date the software was installed.
•1.4 Option Code Store in NVM (set feature grouping as
option) panel code.
•1.5 Codes Error code Layer 2. Store in NVM. 10 error
buffers: 000 = No problem, 011 = I
2
C bus error,
012 = tuner error, 013 = panel.
•1.6 SSB SSB 12NC number.
•1.7 Display Display 12NC number.
•1.8 PSU PSU 12NC number.
•2.1 Current Main SW Detects and displays software
version.
•2.2 Stand-by SW Detects and shows the current stand-by
software version.
•2.3 SW version of other P Detects and shows secondary
software version.
•2.4 Reserved Not applicable.
•2.5 Reserved Not applicable.
•2.6 NVM version Detects and displays main software
version.
•3.1 Signal Quality/Present analog/digital signal strength.
•3.2 Child lock Detects and displays the child lock status.
•3.3 HDCP keys Detects and displays the HDCP keys
status.
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•3.4 CI slot present Detects and displays Common
Interface cards.
•3.5 HDMI input format per Supported format. e.g.
576i 50 Hz, 576p 50 Hz, 720p 50 Hz, 1080i 50 Hz,
1080p 50 Hz.
•3.6 HDMI audio format input stream Per supported
format e.g. Dolby TrueHD, DTS-HD Master Audio, MPCM.
•3.7 HDMI video format input stream Per Supported
format. e.g. 576i 50 Hz, 576p 50 Hz, 720p 50 Hz,
1080i 50 Hz, 1080p 50 Hz
How to Exit CSM
Press “MENU” on the RC-transmitter.
5.1.2 Service Alignment Mode (SAM)
How to enter
To enter the factory mode, use the following method:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the “INFO”
button.
After entering the factory mode, the following screen is visible
on the top and right of the panel.
Service Modes, Error Codes, and Fault Finding
Figure 5-4 Example of SAM - 1 -
Press “OK” to check the Version information of the software
when you select the “0. F/W Version”.
Figure 5-5 Example of SAM - 2 -
Table 5-1 Contents of SAM
NumberAction ItemsRangeDefault ValueDescription
0F/W Version
1Panel_ID120panel identification
2Err Code: 000 000 000 000 000-Show the latest 5 error code status
3Clear Error BufferPress OKReset CSM ERROR Code to 0
4NVM Address0The address in the NVM
5NVM Value1The value in the NVM
6NVM StorePress OKStore in the NVM
7NVM Copy TV to USBPress OKUse this to copy the NVM data from the TV to the USB
8NVM Read USB to TVPress OKUse this to copy the NVM data from the USB to the TV
9CLR_Temp_R0 to 255 99Back-End Scaler R G B Gain NVM has for YPbPr four settings: NORMAL, WARM, COOL, CUSTOMER. Other
10CLR_Temp_G0 to 255128
11CLR_Temp_B0 to 255 112
12Auto_ColorPress OK
13ADC_Gain_R0 to 255 0Analogue to Digital Converter Gain for Red, AutoColor affects this and it value is depends on the input
14ADC_Gain_G0 to 2550Analogue to Digital Converter Gain for Green, AutoColor affects this and it value is depends on the input
15ADC_Gain_B0 to 255 0Analogue to Digital Converter Gain for Blue, AutoColor affects this and it value is depends on the input
16ADC_Offset_R0 to 255 128
17ADC_Offset_G0 to 255 128
18ADC_Offset_B0 to 255 128
19Virgin_ModeOffReset the set to manufacturer's mode
41OPT AV2 Scart20, 200: not available, 2: CVBS + YC
42OPT HDMI20/10On/Off
43OPT Reset Option0/1Press OKafter reset, should restart the set immediately
44Esticker NVM 10 to 89, 255 320~61: Icon number. 255: no icon
45Esticker NVM 20 to 89, 255 790~61: Icon number. 255: no icon
46Esticker NVM 30 to 89, 255 870~61: Icon number. 255: no icon
47Esticker NVM 40 to 89, 255 880~61: Icon number. 255: no icon
48Esticker NVM 5 0 to 89, 255 00~61: Icon number. 255: no icon
49Esticker NVM 60 to 89, 255 580~61: Icon number. 255: no icon
50Esticker NVM 70 to 89, 255 480~61: Icon number. 255: no icon
51Esticker NVM 80 to 89, 255 800~61: Icon number. 255: no icon
52Esticker NVM 90 to 89, 255 640~61: Icon number. 255: no icon
53Esticker NVM 100 to 89, 255 2550~61: Icon number. 255: no icon
54Esticker NVM 110 to 89, 255 860~61: Icon number. 255: no icon
55Esticker NVM 120 to 89, 255 760~61: Icon number. 255: no icon
56Esticker NVM 130 to 89, 255 710~61: Icon number. 255: no icon
57Esticker NVM 140 to 89, 255 700~61: Icon number. 255: no icon
58Esticker NVM 150 to 89, 255 740~61: Icon number. 255: no icon
59Esticker NVM 160 to 89, 255 720~61: Icon number. 255: no icon
60 Esticker NVM 170 to 89, 255 780~61: Icon number. 255: no icon
61Esticker NVM 180 to 89, 255 2550~61: Icon number. 255: no icon
62Esticker NVM 190 to 89, 255 2550~61: Icon number. 255: no icon
63Esticker NVM 200 to 89, 255 2550~61: Icon number. 255: no icon
64Esticker ResetPress OKExecuting this resets the e-sticker
65Exit_Factory Press OKExit factory mode
EN 15TPM5.3E LA5.
How to Navigate
With the up/down cursor keys can be used to navigate through
the menu, while with the Left/Right cursor the values can be
changed.
How to EXIT
Choose “EXIT”, and press the “OK” button. Turn “Off” the TV
via the side control key and then turn “On” the TV again.
5.2Service Tools
5.2.1 ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products. and offers the following:
1. ComPair helps to quickly get an understanding on how to
2. ComPair allows very detailed diagnostics and is therefore
3. ComPair speeds up the repair time since it can
4. ComPair features TV software upgrade possibilities.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair II interface box is connected to the PC via an
USB cable. For the TV chassis, the ComPair interface box and
the TV communicate via a bi-directional cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television, by a combination of
automatic diagnostics and an interactive question/answer
procedure.
How to Connect
This is described in the chassis fault finding database in
ComPair.
repair the chassis in a short and effective way.
capable of accurately indicating problem areas. No
knowledge on I
2
C or UART commands is necessary,
because ComPair takes care of this.
automatically communicate with the chassis (when the uP
is working) and all repair information is directly available.
Figure 5-6 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
damaged!
How to Order
ComPair II order codes:
•ComPair II interface: 3122 785 90630.
•Programming software can be down loaded from the
Philips Service portal.
•ComPair UART interface cable for TPM5.3x xx.
3122 785 90630.
Note: While having problems, contact the local support desk.
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5.3Main Software Upgrading
5.3.1Introduction
Philips continuously tries to improve its products, and we
recommend that you update the TV software when updates are
available. Software update files can be obtained from your
dealer or can be down loaded from the following websites:
http://www.philips.com/support
Preparing a portable memory for software upgrade
You require the following:
1. A personal computer connected to the Internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip
for Windows or Stufflt for Mac OS).
3. A USB flash drive (preferably empty).
Note:
1. Only FAT/DOS-formatted flash drives are supported.
2. Only use software update files that can be found on the
http://www.philips.com/support
5.3.2 Check the current TV software version
Before starting the software upgrade procedure, it is advised to
check that what the current TV software:
1. Press the “Menu” button on your remote control.
2. Select “Setup” and press “OK”, then select [Software
update] > [Current software].
If the current software version of your TV is the same as the
latest update file found on http://www.philips.com/support
not necessary to update the TV software.
web site.
Service Modes, Error Codes, and Fault Finding
Figure 5-7 Update the TV software [1/3]
, it is
5.3.3 Download the latest software
1. Point your web browser to http://www.philips.com/support
2. Find information and software related to your TV.
3. Select the latest software update file and download it to
your PC.
4. Insert a USB flash drive into one of the USB ports of your
PC.
5. Decompress the downloaded ZIP file and copy the
“autorun.upg” to the root directory of the USB flash drive.
5.3.4 Update the TV software
1. Insert the USB flash drive that contains the software
update file.
2. Then a window jumps out as Figure 5-7
.
Note: If the USB flash drive is not detected after power up,
disconnect it and re-insert it.
3. Select [Update] and press OK.
4. To proceed, In next menu select [Start] and press OK to
start software updates. See Figure 5-8
.
5. Upgrading will now begins and the status of the updating
progress will be displayed.
6. When the TV software is updated. Remove your USB flash
drive, then select [Restart] and press OK to restart the TV.
See Figure 5-9
.
.
Figure 5-8 Update the TV software [2/3]
Figure 5-9 Update the TV software [3/3]
Note:
•Do not remove the USB flash drive during the software
update.
•If a power failure occurs during the update, do not remove
the USB flash drive from the TV. The TV will continue the
software update as soon as power comes back.
•If an error occurs during the update retry the procedure or
contact your dealer.
•We do not recommend downgrading to an older version.
•Once the upgrade is finished, use your PC to remove the
TV software from your USB portable memory.
2010-Dec-24
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Service Modes, Error Codes, and Fault Finding
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5.4DVD module software upgrading
5.4.1 Introduction
In case the DVD loader has to be replaced, often the region
code for the DVD is not correct. This needs to be checked and verified before returning the set to the customer! The
region code can only be altered by running a disc with the
correct software in the loader. The software itself can be down
loaded from the servicers website. For region code 2 download
12NC_One-ZIP_SW_TPM53E_xx_CPxx_region2.zip and for
region code 5 download the
12NC_One-ZIP_SW_TPM53E_xx_CPxx_region5.zip file.
5.4.2 Checking the software version
1. Turn on the TV and select the DVD as source.
2. Press DVD SETUP using the remote control.
3. In the DVD setup menu select Preference.
4. Select Version info., and press OK on the remote control.
5. Now the Firmware Version, the Region No and software
File name are shown. See Figure 5-10
.
EN 17TPM5.3E LA5.
Figure 5-11 Shift source to DVD
Figure 5-10 Software version
5.4.3Burn the “.bin” file to a blanc disc
1. Use a PC to download the indicated software to a
temporary folder.
2. Extract the file “TPMD52V01.bin” from the zip file.
3. Use a general CD burning program to burn the
“TPMD52V01.bin” to an empty CD-R or CD-RW disc.
4. Before burning the disc ensure the disc label to be
“PHILIPS”.
5. Burn the disc.
5.4.4 Upgrade the DVD-loader software
1. Switch on the TV.
2. Switch the source to DVD, then insert the, in section 5.4.3
Burn the “.bin” file to a blanc disc , created disc. See Figure
5-11.
3. While reading the disc, the TV screen will turn black, and
the message “Upgrade file detected” will be shown.
Confirm by pressing the “Play” button on the remote
control. See Figure 5-12
.
4. Now the DVD runs in the update firmware process, see
Figure 5-13
. When ready the disc will automatically be
ejected. Take out the disk and wait for the update to finish.
5. The screen will turn back to blue when the firmware update
finishes and returns to the start screen, see Figure 5-11
Figure 5-12 Press “Play” to start the upgrade.
Figure 5-13 DVD runs the upgrading process
.
2010-Dec-24
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EN 18TPM5.3E LA5.
5.5Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
Basically there are three kinds of error codes:
Error CodeEvent
000No problem
011I
012Tuner error
013LCD panel
2
C bus error
5.6Fault Finding and Repair Tips
5.6.1 Speakers
Make sure that the volume is set to minimum during
disconnecting the speakers in the ON-state of the TV. The
audio amplifier can be damaged by disconnecting the speakers
during ON-state of the set!
Service Modes, Error Codes, and Fault Finding
2010-Dec-24
Page 19
6.Alignments
Alignments
EN 19TPM5.3E LA6.
Index of this chapter:
6.1 General Alignment Conditions
6.2 Hardware Alignments
6.3 PC mode display adjustment
6.4 Option Settings
Note: The Service Alignment Mode (SAM) are described in
chapter 5. Service Modes, Error Codes, and Fault Finding
Menu navigation is done with the CURSOR UP, DOWN, LEFT
or RIGHT keys of the remote control transmitter.
6.1General Alignment Conditions
Perform all electrical adjustments under the following
conditions:
•Power supply voltage: 195 - 264 V
•Connect the set to the mains via an isolation transformer
with low internal resistance.
•Allow the set to warm up for approximately 15 minutes.
•Measure voltages and waveforms in relation to correct
ground.
Caution: It is not allowed to use heatsinks as ground.
•Test probe: R
•Use an isolated trimmer/screwdriver to perform
alignments.
> 10 M, Ci < 20 pF.
i
, 50/ 60 ± 3 Hz.
AC
6.2Hardware Alignments
colour coordinates specification below. Then store those
values to NVM (R/G/B gain value <= 128).
4. Set colour temperature to “COOL”.
5. At SAM mode menu, adjust the CLR_TEMP_R,
CLR_TEMP_G, CLR_TEMP_B values to meet “COOL”
colour coordinates specification below. Then store those
values to NVM (R/G/B gain value <= 128).
.
6. Set colour temperature to “WARM”.
7. At FAC mode menu, adjust the CLR_TEMP_R,
CLR_TEMP_G, CLR_TEMP_B values to meet “WARM”
colour coordinates specification below. Then store those
values to NVM (R/G/B gain value <= 128).
Colour temperature Normal/Warm/Cool (x, y) co-ordinates
specification:
Table 6-1 Reading with Minolta CS-200
Picture Modexy
Normal (9000K)0.287 0.0030.296 0.003
Cool (11000K)0.276 0.0030.282 0.003
Warm (6500K)0.313 0.0030.329 0.003
If you have not such equipment, the below value is for your
reference.
Table 6-2 Reference value
Not applicable.
6.3PC mode display adjustment
6.3.1General set-up
Equipment Requirements:
Minolta CS-200 or equivalent Colour analyser, Chroma 2250 or
equivalent PC signal generator.
Input requirements:
Input Signal Type: PC VGA signal
•136 6 × 768/60 Hz PC mode with “Flat” pattern.
Input Signal Strength:
0.7 Vp-p linear voltage
Input Injection Point:
PC D-SUB input
6.3.2 Alignment method
Initial Set-up:
1. Select source as “VGA”.
2. Set Contrast = 100 and Brightness=50, at normal menu
mode.
3. Apply “Flat” pattern by VGA pattern generator.
4. Enter factory mode menu: press numeric keys
“062596” INFO key (FAC mode menu).
Alignment:
1. At SAM mode menu, select AUTO_COLOR item. Then
press “OK” key to adjust ADC_GAIN_R, ADC_GAIN_G,
ADC_GAIN_B and ADC_OFFSET_R, ADC_OFFSET_G,
ADC_OFFSET_B. Then store those values to NVM.
2. Set colour temperature to “NORMAL”.
3. At SAM mode menu, adjust the CLR_TEMP_R,
CLR_TEMP_G, CLR_TEMP_B values to meet “NORMAL”
Colour temperature
Picture Mode
Normal (9000K) 99128112
Cool (11000K) 89122126
Warm (6500K) 11912877
Note:
•Check Luminance:
Use Minolta CS-200 or Equivalent Colour analyser for
colour coordinates and luminance check. Then Set CS-200
receiver at the centre of the screen.
when Brightness/ Contrast / Video Contrast setting
at 100 and
CLR_TEMP_R / CLR_TEMP_G / CLR_TEMP_B = 128.
The luminance needs to be set at a value of greater than
240 cd/m
2
RedGreenBlue
.
6.4Option Settings
6.4.1Reset Options
In SAM, after reset “Reset option code”, restart the set
immediately.
6.4.2Option Code Overview
Table 6-3 Option code overview
CTN_ALT BOM#Panel TypePanel ID
22PFL3805H/12_1LG LC216EXN-SCA1 120
22PFL3805H/60_1LG LC216EXN-SCA1 120
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7.Circuit Descriptions
Circuit Descriptions
Index of this chapter:
7.1 Introduction
7.2 Power Architecture
Notes:
•Only new circuits (circuits that are not published recently)
are described.
•Figures can deviate slightly from the actual situation, due
to different set executions.
•For a good understanding of the following circuit
descriptions, please use the wiring, block (see chapter
9. Block Diagrams) and circuit diagrams (see chapter
10. Circuit Diagrams and PWB Layouts).Where necessary,
you will find a separate drawing for clarification.
7.1Introduction
The TPM5.3E LA chassis is using the MT5363 main processor.
7.1.1TPM5.3E Architecture Overview
•For details about the chassis block diagrams refer to
chapter 9. Block Diagrams. An overview of the TPM5.3E
LA architecture can be found in Figure 7-1
.
2010-Dec-24
Figure 7-1 Architecture of TPM5.3E LA
Page 21
7.1.2SSB Cell Layout
19010_206_100726.eps
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AUDIO CLA SS
- D
DC/DC
TUNER
ANALOG I/O
S ERVICE
CONNECTOR
MT5363
DIGITAL I/O
COMMON INTERFACE
ANALOG I/O
DIGITAL I/O
Circuit Descriptions
EN 21TPM5.3E LA7.
Figure 7-2 SSB layout cells (top view)
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PWR_12V
STB_PWR_5V
24
TPA3113D2
Audio- AM P
U751
G903T63UF
U701
MP9403
BUCK
LC Circuit
U750
G1117-33T43UF
1A Regulator
DV33
AV33
DV18_DDR
Main Chip
DC to DC
Audio
PANEL
DV33SB
5V_SW
OPWRSB
5V_TUNER
STAND BY
Q704
AON4421
CMOS
U702
AP1117DL-13
1A Regulator
U752
G1117-33T43UF
1A Regulator
U753
AP1117DL-13
Regulator
AV12
MT5363
DV11
5V_STB
5V_STB
SW
Q
7
5
0
A
O
N
4
4
2
1
C
M
O
S
PANEL_VCC_ON/OFF
5V_STB
PANEL_VCC
U411
STMPS2171STR
C12_VCC
TH4050
KMC-PTCR
USB_POWER
PCMCIA
DV11
Pre-amp
SCART out
U107
L78L12ABUTR
12V
26" only
U754
SC4215HSETRT
Q703
AON4421
CMOS
ADIN3_S RV
5V_STB
5V1_DVD
7.2Power Architecture
Refer to figure Figure 7-3 for the power architecture of this
platform (DC/DC power conversion).
Circuit Descriptions
7.2.1Power Supply Unit
Refer to the Wiring Diagram
repair or replacement check whether the main fuse of the board
is broken. Always replace a defective fuse with one with the
correct specifications! This part is available in the regular
market.
The output voltages to the chassis are:
•+5-stand-by/power
•+24V audio power
2010-Dec-24
Figure 7-3 Power Architecture
for connector information. Before
Page 23
IC Data Sheets
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Block diagram
DVB-T ATD
CVBS/
YC Input
VADCx4
TV
Decoder
HDMI
Rx
HDMI In
I/F
Audio
Demod
Audio
Input
Audio
ADC
Panel
LVDS
CVBS
VDAC
TVE
DDR
DRAM
Controller
ARM
BIM
TS
Demux
VDO-In
PreProc
MDDi
Audio In
JPEG,MPEG
H.264
2-D Graphic
Mix andPost
Processing
OSD
scaler
Vplane
scaler/PIP
Audio DSP
IO Bus
Standby uP CKGEN
Audio I/F
Audio DAC
SPDIF, I
2
S
BScan PVR RTC
UART
MS,SD PWM NAND Flash
JTAGIrDASIFUSB2.0WatchdogSerial FlashServo ADC
8.IC Data Sheets
This section shows the internal block diagrams and pin
configurations of ICs that are drawn as “black boxes” in the
electrical diagrams (with the exception of “memory” and “logic”
ICs).