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Philips
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www.philips.com/support
SHQ6500
User manual
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Contents
1 Important safety instructions 2
Hearing Safety 2
General information 2
2 Your Bluetooth in-ear headphones 3
What's in the box 3
Other devices 3
Overview of your Bluetooth in-ear
headphones 3
3 Get started 4
Charge your headphones 4
Pair the headphones with your mobile
phone 4
4 Use your headphones 5
Connect the headphones to a
Bluetooth device 5
Manage your calls and music 5
5 Technical data 7
6 Notice 8
Declaration of conformity 8
Disposal of your old product and battery 8
Compliance with EMF 8
Trademarks 9
7 Frequently asked questions 10
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1 Important safety
General information
instructions
Hearing Safety
Danger
• To avoid hearing damage, limit the time you use
headphones at high volume and set the volume to a
safe level. The louder the volume, the shorter the safe
listening time is.
Be sure to observe the following guidelines
when using your headset.
• Listen at reasonable volumes for
reasonable periods of time.
• Be careful not to adjust the volume
continuously upwards as your hearing
adapts.
• Do not turn up the volume so high that
you can’t hear what’s around you.
• You should use caution or temporarily
discontinue use in potentially hazardous
situations.
• Excessive sound pressure from earphones
and headphones can cause hearing loss.
• Using headphones with both ears covered
while driving is not recommended and may
be illegal in some areas while driving.
• For your safety, avoid distractions from
music or phone calls while in trafc or
other potentially dangerous environments.
To avoid damage or malfunction:
Caution
• Do not expose headphones to excessive heat.
• Do not drop your headphones.
• Headphones shall not be exposed to dripping or
splashing.
• Do not allow your headphones to be submerged in
water.
• Do not use any cleaning agents containing alcohol,
ammonia, benzene, or abrasives.
• If cleaning is required use a soft cloth, if necessary
dampened with a minimum amount of water or diluted
mild soap, to clean the product.
• The integrated battery shall not be exposed to
excessive heat such as sunshine, re or the like.
• Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
About operating and storage temperatures
and humidity
• Operate or store in a place where
temperature is between -15ºC (5ºF) and
55ºC (131ºF) (up to 90% relative humidity.
• Battery life may be shorter in high or low
temperature conditions.
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2 Your Bluetooth
in-ear
headphones
Quick start guide
Congratulations on your purchase, and
welcome to Philips! To fully benet from the
support that Philips offers, register your product
at www.philips.com/welcome.
With this Philips wireless in-ear headphones,
you can:
• enjoy convenient wireless handsfree calls;
• enjoy and control wireless music;
• switch between calls and music.
What's in the box
Philips Bluetooth in-ear headphones SHQ6500
Replaceable rubber ear caps
USB charging cable (for charging only)
Other devices
A mobile phone or device (e.g. notebook, PDA,
Bluetooth adapters, MP3 players etc) which
supports Bluetooth and is compatible to the
headphones (see 'Technical data' on page 7).
Overview of your Bluetooth in-ear headphones
e
d
c
b
a
a Volume/Track control button
b LED indicator
c On/off, music/call control button
d Microphone
e Micro USB charging slot
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3 Get started
Select
Select
Select
Charge your headphones
Note
• Before you use your headphones for the rst time,
charge the battery for 5 hour s for optimum battery
capacity and lifetime.
• Use only the original USB charging cable to avoid any
damage.
• Finish your call before charging the headphones, as
connecting the headphones for charging will power the
headphones off.
• You can operate the headphones normally during
charging.
Connect the supplied USB charging cable to:
• the micro USB charging slot on the
headphones and;
• the charger/USB port of a computer.
» LED turns white during charging and
turns off when the headphones is fully
charged.
Tip
• Normally, a full charge takes 2 hours.
1 Make sure that the headphones are fully
charged and turned off.
2 Press and hold the on/off button until the
blue and white LED ashes alternately.
» The headphones remain in pairing
mode for 5 minutes.
3 Make sure that the mobile phone is turned
on and its Bluetooth feature is activated.
4 Pair the headphones with the mobile
phone. For detailed information, refer to
the user manual of your mobile phone.
The following example shows you how to pair
the headphones with your mobile phone.
1 Activate the Bluetooth feature of your
mobile phone, select Philips SHQ6500.
2 Enter the headset password "0000" (4
zeros) if prompted. For those mobile
phones featuring Bluetooth 3.0 or higher,
no need to enter a password.
Settings
Bluetooth
Add
Bluetooth
device
10:35
Connectivity
Back
Settings
Devices Found
Philips SHQ6500
10:36
Back
Settings Connectivity
Enter Password
10:37
****
0000
Back
Pair the headphones with your mobile phone
Before you use the headphones with your
mobile phone for the rst time, pair it with a
mobile phone. A successful pairing establishes a
unique encrypted link between the headphones
and mobile phone. The headphones store the
last 4 devices in the memory. If you try to pair
more than 4 devices, the earliest paired device
is replaced by the new one.
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4 Use your
headphones
Connect the headphones to a Bluetooth device
1 Turn on your mobile phone/Bluetooth
device.
2 Press and hold the on/off button to turn
the headphones on.
» The blue LED ashes.
» The headphones are reconnected
to the last connected mobile phone/
Bluetooth device automatically. If
the last one is not available, the
headphones try to reconnect to the
second last connected device.
Tip
• If you turn on the mobile phone/Bluetooth device or
activate the Bluetooth feature after turning on the
headphones, you have to reconnect the headphones
and mobile phone/Bluetooth device manually.
Note
• If the headphones fail to connect to any Bluetooth
device within range in 5 minutes, it will switch off
automatically to save the battery life.
Manage your calls and music
On/off
Task Button Operation
Turn the
headphones
on.
On/off,
music/call
control
Press and hold for 2
seconds.
Turn the
headphones
off.
Music control
Task Button Operation
Play or pause
music.
Adjust volume. +/- Press once.
Skip forward. + Long press.
Skip backward. - Long press.
Call control
Task Button Operation
Pick up/hang
up a call.
Switch caller
during a call.
Other headphones indicator status
Headphones status Indicator
The headphones
are connected
to a Bluetooth
device, while the
headphones in
standby mode
or while you are
listening to music.
The headphones are
ready for pairing.
The headphones are
on but not connected
to a Bluetooth device.
On/off,
music/call
control
On/off,
music/call
control
On/off, music/
call control
On/off,
music/call
control
The blue LED ashes
for every 8 seconds.
The LED ashes blue
and white alternately.
The blue LED ashes
quickly.
If no connection
can be made, the
headphones will turn
itself off within 5
minutes.
Press and hold for 4
seconds.
» The white
LED is on
and fades
out.
Press once.
Press once.
» 1 beep.
Press twice.
» 1 beep.
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Low battery level. The white LED ashes
3 times for every 10
seconds until it is out
of power.
Battery is fully
White LED is off.
charged.
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5 Technical data
• Music time: 4.5 hours
• Talk time: 4.5 hours
• Standby time: 55 hours
• Normal time for a full charge: 2 hours
• Rechargeable lithium polymer battery (120
mAh)
• Bluetooth 4.1, Bluetooth mono suppor t
(Headset Prole - HSP, Hands-Free
Prole - HFP), Bluetooth stereo suppor ted
(Advanced Audio Distribution Prole
- A2DP; Audio Video Remote Control
Prole - AVRCP)
• Operating range: Up to 10 meters (33
feet)
• Digital echo & noise reduction
• Auto power off
Note
• Specications are subject to change without notice.
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6 Notice
Declaration of conformity
Hereby, Gibson Innovations declares that this
product is in compliance with the essential
requirements and other relevant provisions
of Directive 1999/5/EC. You can nd the
Declaration of Conformity on www.p4c.philips.
com.
Disposal of your old product and battery
Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused.
This symbol on a product means that the
product is covered by European Directive
2012/19/EU.
household waste. Correct disposal of old
products and rechargeable batteries helps
prevent negative consequences for the
environment and human health.
Remove the integrated battery
Note
• Make sure the headphones are disconnected from the
USB charging cable before removing the battery.
If there is no collection/recycling system for
electronic products in your country, you can
protect the environment by removing and
recycling the battery before disposing the
headphones.
This symbol means that the product contains
a built-in rechargeable battery covered by
European Directive 2013/56/EU which cannot
be disposed of with normal household waste.
We strongly advise you to take your product to
an ofcial collection point or a Philips service
centre to have a professional remove the
rechargeable battery.
Inform yourself about the local separate
collection system for electrical and electronic
products and rechargeable batteries. Follow
local rules and never dispose of the product
and rechargeable batteries with normal
8 EN
Compliance with EMF
This product complies with all applicable
standards and regulations regarding exposure to
electromagnetic elds.
Environmental information
All unnecessary packaging has been omitted.
We have tried to make the packaging easy to
separate into three materials: cardboard (box),
polystyrene foam (buffer) and polyethylene
(bags, protective foam sheet.)
Your system consists of materials which can
be recycled and reused if disassembled by
a specialized company. Please observe the
local regulations regarding the disposal of
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packaging materials, exhausted batteries and old
equipment.
Trademarks
Bluetooth
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Gibson
Innovations Limited is under license. Other
trademarks and trade names are those of their
respective owners.
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7 Frequently
asked questions
My Bluetooth headphones do not switch on.
The battery level is low. Charge the
headphones.
I cannot pair my Bluetooth headphones with a
mobile phone.
The Bluetooth is disabled. Enable the Bluetooth
feature on your mobile phone and turn on
the mobile phone before you turn on the
headphones.
Pairing does not work.
Make sure the headphones are in pairing mode.
• Follow the steps described in this user
manual.
• Make sure that the LED light ashes blue
and white alternately before you release
the call/music button. Do not stop holding
the button if you see the blue LED only.
The mobile phone cannot nd the
headphones.
• The headphones may be connected to
a previously paired device. Turn off the
connected device or move it out of range.
• Pairing may have been reset or the
headphones have been previously paired
with another device. Pair the headphones
with the mobile phone again as described
in the user manual.
My Bluetooth headphones are connected to a
Bluetooth stereo enabled mobile phone, but
music only plays on the mobile phone speaker.
Refer to the user manual of your mobile
phone. Select to listen to music through the
headphones.
The audio quality is poor and crackling noise
can be heard.
The Bluetooth device is out of range. Reduce
the distance between your headphones and
Bluetooth device, or remove obstacles between
them.
The audio quality is poor when streaming
from the mobile phone is very slow, or audio
streaming does not work at all.
Make sure your mobile phone not only
supports (mono) HSP/HFP but also supports
A2DP (see 'Technical data' on page 7).
I hear but cannot control music on my
Bluetooth device (e.g. play/pause/skip forward/
backward).
Make sure the Bluetooth audio source supports
AVRCP (see 'Technical data' on page 7).
For further support, visit www.philips.com/
support.
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2015 © Gibson Innovations Limited. All rights reserved.
This product has been manufactured by, and is sold
under the responsibility of Gibson Innovations Ltd., and
Gibson Innovations Ltd. is the warrantor in relation to
this product.
Philips and the Philips’ Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under
license from Koninklijke Philips N.V.
UM_SHQ6500_00_EN_V1.0
wk1551
0890
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