Congratulations on your purchase and welcome to Philips! To fully benefit
from the support that Philips offers, register your product at
www.philips.com/welcome.
What is VisaCare and how can it help your skin? Age, lack of sleep, emotional
stress or environmental elements can take their toll on your skin. When you
start to see the first signs of skin ageing and your skin does not seem to
recover so quickly anymore, your skin requires extra care and attention. That
is why we have developed VisaCare, our exciting new approach to address
the first signs of ageing, for a youthful looking skin today and tomorrow.
Depending on your skin, you can experience immediate effects such as
smoother and revitalised skin after one session or a few sessions. Effects
such as skin firmness and a more even skin tone can be expected within 4-6
weeks.
You can use VisaCare in the comfort of your own home to enjoy smoother,
firmer and revitalised skin. VisaCare comes with a dual-action system that
exfoliates and massages at the same time. This system is more effective and
controlled than exfoliating your skin with your hands only. Designed to
enhance your current routine, use VisaCare after cleansing your skin and
before applying a nourishing mask, day cream or night cream. After use, your
skin is prepared for better absorption of the mask or cream. Ready to get
started? Use VisaCare at home twice a week to enjoy real and visible results.
How Philips Microdermabrasion technology works
Philips VisaCare offers a DualAction Air Lift & Exfoliation system, which
massages and exfoliates at the same time. This stimulates the resurfacing
process of the skin for firmer, smoother and visibly radiant skin.
1 The exfoliating tip renews and unveils skin that is smoother, with more
refined texture, and firmer by stimulating your natural cell renewal
process. It gently nudges away roughness, flakiness to refine the skin and
to prepare the skin for better absorption of your favorite cream after use.
2 The Air Lift System™ creates a gentle, stimulating massaging action
encouraging blood circulation while removing dead skin cells and
revitalising your skin.
General description (Fig. 1)
1 Filter
2 Exfoliation ring
3 Microdermabrasion tip
4 On/off button
5 Charging light and 'battery low' indication
6 Handle
7 Air outlet
8 Charging stand
9 'Normal' tip for regular use
10 'Sensitive' tip for mild use
11 Adapter
12 Small plug
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Important
Danger
Warning
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Pouch (not shown)
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Cleaning brush (not shown)
Read this user manual carefully before you use the appliance and save it for
future reference.
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Keep the adapter dry.
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Do not charge this appliance in wet surroundings (e.g. near a filled bath, a
running shower or near a filled swimming pool).
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To charge the battery, only use the detachable supply unit (SSW-2600)
provided with the appliance.
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This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety.
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Children should be supervised to ensure that they do not play with the
appliance.
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Do not use the appliance or the supply unit if it is damaged or broken to
avoid injuries.
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The adapter contains a transformer. Do not cut off the adapter to replace
it with another plug, as this causes a hazardous situation.
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If the adapter is damaged, always have it replaced with one of the
original type in order to avoid a hazard.
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Do not use the appliance if the tip is broken, cracked, damaged or dirty.
Always inspect the tip before use. When in doubt, replace the tip.
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Do not insert metal-containing material into the socket for the small plug
to avoid short circuiting.
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This appliance contains a magnet. Keep magnets away from cardiac
pacemakers. Persons with cardiac pacemakers or other devices
implanted in their bodies should not come into close proximity with
magnets. Specialist medical opinion must be sought before such persons
handle or come into contact with magnets.
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Caution
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Do not use the appliance for any other purpose than to massage and
gently remove the dead upper skin layer to speed up normal skin
turnover.
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Do not use the appliance more than twice a week, as this may cause skin
irritation.
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Do not use the appliance in combination with (scrub) creams or with
chemical or mechanical peelings, as this may cause damage to the
appliance and your skin.
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Use, charge and store the appliance at a temperature between 5°C/40°F
and 35°C/95°F.
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Fully charge the appliance at least every 3 months to sustain battery
lifetime.
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VisaCare enhances the absorption of your creams and facial masks. Due
to this enhanced uptake, a negative skin reaction can occur. The advice is
to not change between creams during the first 2-4 weeks of using
VisaCare. When you start to use a new cream after this period, first test
this cream on a small area. Do not continue to use this cream if there is a
negative skin reaction when you apply it on the skin on which you used
VisaCare. When you start to use the device, or when you restart after
discontinuing for more than 2 weeks, begin again with the sensitive tip.
This will allow your skin to once again become used to the device.
Contraindications and other warnings
This device has been developed to address the first signs of facial ageing. As
the epidermal skin layer becomes thinner over the years due to extrinsic and
intrinsic factors, rough skin and signs of photodamage become more
prominent. The focus of this device is facial skin (excluding the area
underneath and above the eyes).
Do not use this appliance:
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If you have skin infections, open wounds, rashes, burns, sunburn,
inflammation, eczema, psoriasis, rosacea, telangiectasia (couperose or
spider veins), sensitive skin, active infections like herpes or active acne
breakouts in the areas to be treated.
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If you have large moles, tattoos, port wine stains, permanent make-up or
any skin irritation in the areas to be treated.
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If your skin is still recovering from a cosmetic procedure, such as a
chemical or mechanical peeling, laser resurfacing, fractional laser
treatment, or mesotherapy treatment or any other treatment with dermal
fillers in the past two weeks.
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If you are taking medication that may affect your skin, such as steroids or
acne medication (Accutane, Isotretinoine or Roaccutane). Consult your
doctor.
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If you have warts, do not try to erase them with this device. It can spread
the warts.
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If you have scars, consult your doctor or dermatologist before you start
using the device.
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In combination with any other home skincare system containing an active
peeling ingredient.
General advice
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After each session it is advised to use a sun protection factor (SPF) of 30
or above on the areas on which you used the device, for a minimum of 3
days.
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If you have a significant skin condition (including but not limited to
melanoma, basal cell carcinoma, actinic keratosis, melasma, systemic
lupus erythematosus, porphyria, coagulation abnormality and collagen
abnormalities such as keloid wounds, excessive scar formation or a
history of bad wound healing), consult your doctor before you start using
the device.
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If you plan to enjoy the sun (e.g. summer holidays) we recommend that
you stop using the Firming tip and only use the Brightening tip one week
before the holidays and as long as you are extensively exposed to the
sun.
Electromagnetic fields (EMF)
This Philips device complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
Charging
Charging the appliance
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Note: You can use the appliance before the battery is fully charged.
However, its performance and operating time will not be optimal in this
case.
Note: Charging normally takes approximately 8 hours. When the appliance is
fully charged, it has a cordless operating time of up to 30 minutes.
1 Make sure the appliance is switched off.
2 Insert the small plug in the socket of the charging stand and insert the
adapter in the wall socket.
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3 Put the appliance in the charging stand.
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The charging light flashes white to indicate that the appliance is charging.
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When the battery is fully charged, the charging light lights up white
continuously. After approx. 30 minutes, the charging light goes out to
save energy.
'Battery low' indication
When the battery is almost empty, the charging light flashes amber for 4
seconds during use and after you have switched off the appliance. The
battery still contains enough energy for a complete 5-minute session. When
the battery is completely empty, the device switches off automatically and
the charging light flashes amber very quickly.
Preparing for use
Make sure you have charged the appliance for 8 hours before you use it for
the first time.
Preparation
Always clean your face and gently dry it before you use the appliance.
Note: The appliance is intended for dry use only. Do not use it on a wet face
or in the shower or bathtub.
Application tips
VisaCare comes with two different tips:
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’Normal’ tip for regular use.
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’Sensitive’ tip for mild use.
We advise you to use the ‘Sensitive’ tip during the first sessions to see how
your skin reacts. If the skin reacts well to the ‘Sensitive’ tip, you can try the
‘Normal’ tip. Normal and adverse skin reactions are described elsewhere in
this user manual (see 'Troubleshooting').
Note: Use the QR-code on the front cover or follow the link to watch the
online video for instructions on correct use of the appliance.
Using the appliance
Note: Use the appliance twice a week. Do not use the appliance more often,
as this may cause skin irritation.
1 Press the on/off button to switch on the appliance.
2 When you use the appliance for the first time, test the tip on your forearm
before you use it on your face. Move the appliance over your skin once
and then wait for approximately one hour. If a possible skin reaction
diminishes, you can safely use the tip on your face.
Note: Always visually check the tip before use to see if it is damaged. A
damaged tip scratches your skin. If the tip is damaged, replace it.
Note: Do not use the device without the tip as this does not benefit your
skin and may cause an unwanted skin reaction.
3 Put the tip on your face in such a way that you feel the suction. Make
sure there is always full skin contact between the tip and the area to be
treated. However, do not press the tip hard onto the skin’s surface.
4 Gently move the tip in straight lines. Start on the chin, and then move to
the cheeks, forehead and nose. make sure you treat all areas.
Tip: Use your free hand to stretch and hold the skin. Move the device
away from your hand. This makes it easier to achieve proper suction,
especially on the temples and cheeks.
See facial map in the back of the user manual for detailed instructions on
how to move the appliance across your face.
Note: Do not move the appliance over large moles, tattoos, port wine
stains or permanent makeup.
Note: Do not use the appliance on the skin below or above the eyes, as it
is thin and delicate. When you use the appliance on the fine lines on the
side of the eye, put a finger of the other hand in the corner of the eyelid
and move the device away from the finger towards the temple.
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After treatment
Note: Do not hold the treatment tip in one spot when you have placed it
on the skin.
5 Depending on the type of tip and the condition of your skin, start to treat
each area 2-4 times. When you skin is used to the treatment, increase to
4-6 times or start to use the normal treatment tip. When you use the
normal treatment tip, start to treat each area 3-4 times. When your skin is
used to the treatment, increase to 4-6 times.
6 When you have treated all areas, press the on/off button to switch off
the appliance. A complete session takes approximately 5 minutes.
Depending on your skin type, you may experience a warm and tingling
sensation and your skin may become slightly red. This is only a temporary
effect that should diminish within 5-10 minutes.
Tip: In areas where full skin contact is harder to achieve, such as the
forehead, try different ways of holding the appliance. Try vertical and
horizontal movements to find the best way to establish proper contact with
your skin. You can also hold your hand still and move your head instead.
Caution: If you suspect damage to the appliance (such as after a drop or
bump), examine the tip carefully. If the tip is damaged, replace it. Do not
use a damaged tip, as this may cause scratches.
After the treatment, apply a nourishing mask, day cream or night cream and
make sure you use sun protection when you go outside. Do not use any
other method of mechanical or chemical exfoliation for 3 days. Do not
undergo electrolysis, facial waxing or use depilatories within 3 days after you
have used the appliance. You can apply make-up immediately after the
treatment.
Caution: Do not immerse the appliance in water. Do not use chemicals to
clean the appliance.
Warning: Never use scouring pads, abrasive cleaning agents or aggressive
liquids such as petrol or acetone to clean the handle or tips.
1 Make sure the appliance is switched off before you start cleaning it.
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2 Remove the tip from the appliance.
3 Clean the tip under the tap with hot water (max. 70°C) and some
washing-up liquid. If the exfoliation ring is dirty, let the tip soak in hot
water with washing-up liquid or in alcohol solution for 5-10 minutes. You
can use the brush to clean it. Make sure you clean the filter of the tip
upside down to rinse off any dirt left in the filter. Dry the tip with a lintfree towel or leave it to air dry. Place it back onto the handle when it is
dry.
4 Clean the handle with a damp cloth.
5 Place the dry treatment tip back onto the appliance.
6 Wipe the charging stand with a damp cloth.
Danger: Keep the adapter and the charging stand dry. Never immerse
them in water or rinse them under the tap.
Clean the treatment tip after each use for hygienic reasons and to prevent
clogging of the filter. Only use washing up-liquid or an alcohol solution (max
70%) to clean the treatment tip.
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Storage
Store the appliance with the tip attached in the charging stand or pouch.
Note: Do not store a wet treatment tip on the appliance or in the pouch.
Replacement
For optimal results, it is recommended to replace the tips every six months
(or earlier if the abrasive structure is deformed or damaged). Replacement
tips are available on our website. The tip can be identified by the product
code. You can find this code on the inside of the tip.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service or go
to your Philips dealer. You can also contact the Philips Consumer Care
Center in your country (see the international warranty leaflet for contact
details).
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Recycling
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Do not throw away the product with the normal household waste at the
end of its life, but hand it in at an official collection point for recycling. By
doing this, you help to preserve the environment.
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This product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste. Please take your product to
an official collection point or a Philips service center to have a
professional remove the rechargeable battery.
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Follow your country’s rules for the separate collection of electrical and
electronic products and rechargeable batteries. Correct disposal helps
prevent negative consequences for the environment and human health.
Removing the rechargeable battery
Only remove the rechargeable batteries when you discard the
appliance. Before you remove the batteries, make sure that the
appliance is disconnected from the wall socket and that the
batteries are completely empty.
Take any necessary safety precautions when you handle tools to
open the appliance and when you dispose of the rechargeable
battery.
1 Remove the back and front panel of the appliance with a screwdriver and
take out the inner housing of the appliance.
2 Remove the clips from the inner body using a screwdriver.
3 Remove the electronics from the inner housing (1) and detach the
rechargeable battery (2).
Warranty and support
If you need information or support, please visit www.philips.com/support or
read the international warranty leaflet.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem
I do not know if the
appliance is suitable for
use on my skin.
Solution
Please check if the appliance is suitable for your skin.
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The appliance does not
charge.
The appliance does not
work when it is charging.
I don’t get optimal results
when I use the appliance
on wet skin.
My skin is reacting to
usage of the appliance.
Make sure the socket to which you connect the appliance is live. Check if
the voltage indicated on the appliance corresponds to the local mains
voltage. Check if you have placed the appliance in the stand properly. If
you use a socket in a bathroom cabinet, you may need to switch on the
light to activate the socket. If the light on the appliance still does not light
up or if the appliance still does not charge, contact the Philips Consumer
Care Center in your country.
This is a safety measure. The appliance is not intended to work when it is
charging. Let the appliance charge approximately 1 hour for a 5-minute
session.
Only use the appliance on dry skin. The appliance only works optimally
on dry skin.
Using this appliance may lead to mild redness directly after use. You may
experience a warm, tingling sensation during use. These effects usually
disappear within several minutes and are generally experienced as
pleasant. It is possible that you experience dry or flaky skin, prolonged
redness or swelling. In that case you may have pressed the appliance too
hard on your face or have passed it over the same area too many times.
Try to exert less pressure onto the appliance during the next session or
pass the appliance over the area fewer times. In rare cases the appliance
may cause a bruise or blister, scratch or pigmentation change. Almost all
skin reactions will disappear within a week, pigmentation change will
decrease within several weeks or a few months. To avoid possible side
effects, use a day cream with sun protection factor or a sun protection
cream after the session. This helps to avoid sunburn. The appliance has
been tested and confirmed safe for use when used as described in the
user manual. Medicines or products and their possible side effects can
affect individual people in different ways. Since there is always the
possibility that a rare or previously unknown side effect may occur with
the use of this appliance or any other product, please contact the Philips
Consumer Care Center in case you experience a side effect which is not
mentioned above.
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