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SAVVY VOGUE DUAL BAND
Service Manual
35 pgs811.09 Kb0
Table of contents
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Philips SAVVY VOGUE DUAL BAND Service Manual

Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 1 of 30
Service Manual
Repair for Cellular Telephone
SAVVY VOGUE DUAL BAND
Level 1 & Level 2
- 1 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
Updated dates:
DATE MODIFICATION PAGE
27/06/2000 CREATION
SERVICE REPAIR SUPPORT
PROCEDURE
Service Manual

Creation

Date : 26/06/2000
Page : 2 of 30
CONTENTS
1.0 PURPOSE....................................................................................................................................................................4
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
2.0 SCOPE..........................................................................................................................................................................4
3.0 REFERENCE...............................................................................................................................................................4
4.0 GLOSSARY / ACRONYM LIST..............................................................................................................................4
5.0 TEST EQUIPMENT AND TOOLS..........................................................................................................................4
6.0 TEST & INSPECTION PLAN...................................................................................................................................4
6.1 USER INTERFACE TEST..........................................................................................................................................5
6.2 RF TEST.............................................................................................................................................................5
7.0 BEFORE YOU START..............................................................................................................................................6
7.1 DESCRIPTION OF THE TRANSCEIVER...........................................................................................................................6
7.2 THE DISPLAY......................................................................................................................................................12
7.3 INSERTING THE SIM CARD (MICRO).......................................................................................................................12
7.4 INSERTING THE BATTERY AND BATTERY COVER......................................................................................................12
7.5 REMOVING THE BATTERY COVER AND BATTERY.......................................................................................................13
7.6 CHARGING THE BATTERY ......................................................................................................................................13
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 3 of 30
8.0 TEST PROCEDURES .............................................................................................................................................14
8.1INITIAL FUNCTIONAL CHECK FOR TCD188 SAVVY VOGUE.........................................................................................14
8.2 RF TEST...........................................................................................................................................................17
8.3 CHARGING IGN (IGNITION) - BATTERY.................................................................................................................19
9.0ASSEMBLY / DISMANTLEMENT PROCEDURES............................................................................................20
9.1 DISMANTLEMENT.................................................................................................................................................21
9.2ASSEMBLY ..........................................................................................................................................................21
9.3 OVERVIEW.........................................................................................................................................................27
10.0DEFAULTS SETTINGS..........................................................................................................................................28
10.1 RESET CUSTOMER PARAMETERS. ..........................................................................................................................28
10.2 USE OF THE GSM STRING *#RSAV*# OR *#7728*#..........................................................................................29
11.0SOLUTIONS IN CASE OF PROBLEM DURING TESTS.................................................................................29
11.1 THE MOBILE DOES NOT SWITCH ON........................................................................................................................29
11.2 CHARGE DOES NOT START OR NO CHARGER DETECTION..............................................................................................30
11.3 THE DISPLAY SHOW “NO SIM CARD. PLEASE INSERT YOUR SIM CARD .” OR “SIM FAILURE”..................................30
11.4 DISPLAY PROBLEMS ...........................................................................................................................................30
11.5 BUZZER PROBLEMS ............................................................................................................................................30
11.6 NO SOUND IN LOUDSP EAKER...............................................................................................................................31
11.7 COMMUNICATIONS PRO BLEMS...............................................................................................................................31
11.8 DEFECTIV E ANTENNA..........................................................................................................................................31
11.9 KEYBOARD PROBLEMS........................................................................................................................................31
11.10 CAN’T SEND SMS MESSAGES............................................................................................................................31
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 4 of 30

1.0 PURPOSE

This document establishes the functional test procedures for service repair of SAVVY VOGUE transceiver.

2.0 SCOPE

The test plan is applicable to all level of service repair of SAVVY VOGUE transceiver.

3.0 REFERENCE

4.0 GLOSSARY / ACRONYM LIST

Window or Bezzel Protective plastic over the LCD display SW Software PN Hardware configuration of the Mobile CN Matrix for types of SW used on the different Hardware HW Hardware ASC Authorized Service Center NSC National Service Center Test SIM card Use for functionality of Philips Mobiles Test SIM card “SP” SIM card used to simulate user interface and allows radio tests

5.0 TEST EQUIPMENT AND TOOLS

Equipment / Tools
• Production Test SIM Card - Part No. : 4311 255 00781
• Test SIM Card “SP” - Part No. : 4311 255 00782
• RF Cable - Part No. : 941-555-1 (AMP)
• Digital Multimeter - Recommended Model : Fluke
Specification with current reading in mA

6.0 TEST & INSPECTION PLAN

- 4 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
The following test & inspection plan is derived from the Product Test Reference for SAVVY VOGUE.

6.1 User Interface Test

Using of TEST SIM Card “SP” / Production to test DUT as follow:
♦ On/Off Button ♦ LCD Back-light ♦ Keyboard Test ♦ Buzzer Test ♦ Audio Test ♦ Antenna Test ♦ LCD ♦ IMEI ♦ E-prom Status ♦ Production Number ♦ Transceiver 12NCs & Software Version
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 5 of 30
Battery.
With a fast charger connected to the PRODUCT car-kit, perform check on charging IGN (Ignition) –

6.2 RF Test

The radio test must be performed with a Digital Radio Test Set connected with the specific RF cable to the mobile RF connector.
- 5 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager

7.0 Before You Start

7.1 Description of the transceiver

SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 6 of 30
- 6 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 7 of 30
- 7 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 8 of 30
- 8 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 9 of 30
- 9 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 10 of 30
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
- 10 -
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Creation
Date : 26/06/2000
Page : 11 of 30
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
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