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PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 1 of 30
Service Manual
Repair for Cellular Telephone
SAVVY VOGUE DUAL BAND
Level 1 & Level 2
- 1 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 2 of 30
Service Manual
Updated dates:
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27/06/2000 |
CREATION |
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CONTENTS |
1.0 PURPOSE |
....................................................................................................................................................................4 |
- 2 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 3 of 30
2.0 SCOPE.......................................................................................................................................................................... |
4 |
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3.0 REFERENCE............................................................................................................................................................... |
4 |
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4.0 GLOSSARY / ACRONYM LIST.............................................................................................................................. |
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5.0 TEST EQUIPMENT AND TOOLS.......................................................................................................................... |
4 |
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6.0 TEST & INSPECTION PLAN................................................................................................................................... |
4 |
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6.1 |
USER INTERFACE TEST.......................................................................................................................................... |
5 |
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6.2 |
RF TEST............................................................................................................................................................. |
5 |
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7.0 BEFORE YOU START.............................................................................................................................................. |
6 |
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7.1 |
DESCRIPTION OF THE TRANSCEIVER........................................................................................................................... |
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7.2 |
THE DISPLAY...................................................................................................................................................... |
12 |
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7.3 |
INSERTING THE SIM CARD (MICRO)....................................................................................................................... |
12 |
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7.4 |
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INSERTING THE BATTERY AND BATTERY COVER...................................................................................................... |
12 |
7.5 |
REMOVING THE BATTERY COVER AND BATTERY....................................................................................................... |
13 |
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7.6 |
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CHARGING THE BATTERY...................................................................................................................................... |
13 |
8.0 TEST PROCEDURES ............................................................................................................................................. |
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8.1INITIAL FUNCTIONAL CHECK FOR TCD188 SAVVY VOGUE......................................................................................... |
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8.2 |
RF TEST........................................................................................................................................................... |
17 |
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8.3 |
CHARGING IGN (IGNITION) - BATTERY................................................................................................................. |
19 |
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9.0ASSEMBLY / DISMANTLEMENT PROCEDURES............................................................................................ |
20 |
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9.1 |
DISMANTLEMENT................................................................................................................................................. |
21 |
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9.2ASSEMBLY.......................................................................................................................................................... |
21 |
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9.3 |
OVERVIEW......................................................................................................................................................... |
27 |
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10.0DEFAULTS SETTINGS.......................................................................................................................................... |
28 |
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10.1 |
RESET CUSTOMER PARAMETERS. .......................................................................................................................... |
28 |
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10.2 |
USE OF THE GSM STRING *#RSAV*# OR *#7728*#.......................................................................................... |
29 |
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11.0SOLUTIONS IN CASE OF PROBLEM DURING TESTS................................................................................. |
29 |
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11.1 |
THE MOBILE DOES NOT SWITCH ON........................................................................................................................ |
29 |
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11.2 |
CHARGE DOES NOT START OR NO CHARGER DETECTION.............................................................................................. |
30 |
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11.3 |
THE DISPLAY SHOW “NO SIM CARD. PLEASE INSERT YOUR SIM CARD.” OR “SIM FAILURE”.................................. |
30 |
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11.4 |
DISPLAY PROBLEMS........................................................................................................................................... |
30 |
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11.5 |
BUZZER PROBLEMS............................................................................................................................................ |
30 |
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11.6 |
NO SOUND IN LOUDSPEAKER............................................................................................................................... |
31 |
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11.7 |
COMMUNICATIONS PROBLEMS............................................................................................................................... |
31 |
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11.8 |
DEFECTIVE ANTENNA.......................................................................................................................................... |
31 |
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11.9 |
KEYBOARD PROBLEMS........................................................................................................................................ |
31 |
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11.10 CAN’T SEND SMS MESSAGES............................................................................................................................ |
31 |
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- 3 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 4 of 30
1.0 PURPOSE
This document establishes the functional test procedures for service repair of SAVVY VOGUE transceiver.
2.0 SCOPE
The test plan is applicable to all level of service repair of SAVVY VOGUE transceiver.
3.0 REFERENCE
4.0 GLOSSARY / ACRONYM LIST
Window or Bezzel |
Protective plastic over the LCD display |
SW |
Software |
PN |
Hardware configuration of the Mobile |
CN |
Matrix for types of SW used on the different Hardware |
HW |
Hardware |
ASC |
Authorized Service Center |
NSC |
National Service Center |
Test SIM card |
Use for functionality of Philips Mobiles |
Test SIM card “SP” |
SIM card used to simulate user interface and allows radio tests |
5.0 TEST EQUIPMENT AND TOOLS
Equipment / Tools |
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∙ Production Test SIM Card |
- Part No. : 4311 255 00781 |
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∙ Test SIM Card “SP” |
- Part No. : 4311 255 00782 |
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∙ |
RF Cable |
- Part No. : 941-555-1 (AMP) |
∙ |
Digital Multimeter |
- Recommended Model : Fluke |
Specification with current reading in mA
6.0 TEST & INSPECTION PLAN
- 4 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 5 of 30
The following test & inspection plan is derived from the Product Test Reference for SAVVY VOGUE.
6.1 User Interface Test
Using of TEST SIM Card “SP” / Production to test DUT as follow:
♦On/Off Button
♦LCD Back-light
♦Keyboard Test
♦Buzzer Test
♦Audio Test
♦Antenna Test
♦LCD
♦IMEI
♦E-prom Status
♦Production Number
♦Transceiver 12NCs & Software Version
With a fast charger connected to the PRODUCT car-kit, perform check on charging IGN (Ignition) –
Battery.
6.2 RF Test
The radio test must be performed with a Digital Radio Test Set connected with the specific RF cable to the mobile RF connector.
- 5 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 6 of 30
7.0Before You Start
7.1Description of the transceiver
- 6 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 7 of 30
- 7 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 8 of 30
- 8 - |
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD |
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 9 of 30
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 10 of 30
- 10 -
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
PHILIPS
Philips Consumer Communications
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 11 of 30
- 11 -
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
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