Copyright 2009 Koninklijke Philips Electronics N.V.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic, mechanical,
photocopying, or otherwise without the prior permission of Philips.
(B02) 76121-122
iBoard: SRP List Part 1126
Keyboard Control Panel(E) 128128
IR & LED Panel(J) 129130
System Interface Panel131132
Switch Panel(SP01) 133134
Published by MB/CC 0972 BU TV Consumer Care Printed in the NetherlandsSubject to modificationEN 3122 785 18681
2009-Dec-04
EN 2Q522.1HE LA1.
Revision List
1.Revision List
Manual xxxx xxx xxxx.0
•First release.
Manual xxxx xxx xxxx.1
•Layout improvements.
•Chapter 5: Added information on VSecure self-test
procedure.
•Chapter 10: Added schematics and layouts for the IR/LED
panel and the Keyboard.
2.Technical Specifications, Directions for Use, and Connections
Index of this chapter:
2.1 Technical Specifications
2.2 Directions for Use
2.4 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
2.1Technical Specifications
For on-line product support please use the links in Table 2-1.
Here is product information available, as well as getting started,
user manuals, frequently asked questions and software &
drivers.
Table 2-1 Described Model numbers
CTNStylingPublished in:
26HFL5870D/10
32HFL5870D/10
37HFL5880D/10
42HFL5880D/10
P&S3122 785 18680
P&S3122 785 18680
P&S3122 785 18680
P&S3122 785 18680
2.2Directions for Use
Directions for use can be downloaded from the following
websites:
Technical Specifications, Directions for Use, and Connections
2.3.1Side Connections
Smart Card Interface: Data Video - In/Out
17
1
10000_044_090121.eps
32
16
090121
Figure 2-2 Smart-card Connector
1 - 3V3 (1) +3.3 V k
2 - Ground power Gnd H
3 - 12V (1) +12 V j
4 - Ground I
2
C Gnd H
5 - IR data Data j
6 - POR (2) Signal j
7 - TV Clock (3) Clock Signal k
8 - Data in (3) Data j
9 - Data out (3) Data k
10 - 5V (1) +5 V j
11 - H-sync Signal k
12 - V-sync Signal k
13 - Gnd CVBS in Gnd H
14 - SCL (4) DDC clock jk
15 - SDA (4) DDC data jk
16 - Reserved
17 - B_Pb in (5) Blue in Signal j
18 - G_Y in (5) Green in Signal j
19 - R_Pr in (5) Red in Signal j
20 - FBL in (5) Signal j
21 - Gnd CVBS out Gnd H
22 - CVBS out (6) 1 V
/ 75 W j
PP
23 - Reserved
24 - Reserved
25 - Reserved
26 - Gnd Audio in Gnd H
27 - Audio R 0.5 V
28 - Audio L 0.5 V
29 - Audio R 0.5 V
30 - Audio L/Mono in 0.5 V
31 - Video CVBS/Yin 1 V
32 - C in 0.7 V
/ 1 kW k
RMS
/ 1 kW k
RMS
/ 10 kW j
RMS
/ 10 kW j
RMS
/ 75 W j
PP
/ 75 W j
PP
1. Pin 1, 3, 10: maximum current limits 1.5A for 3.3V, 1.0A for
5V, and 0.6A for 12V. Total power may not exceed 10W.
2. Pin 6: Bidirectional POR. TV will reset the system card
(active low) when mains is switched “off” to “on”. DCM can
reset iTV controller by pulling POR low for 150 ms.
3. Pin 7, 8, 9: SPI bus global (either I2C bus or SPI at any one
time, not simultaneously).
4. Pin 14, 15: I2C bus (either I2C bus or SPI at any one time,
not simultaneously).
5. Pin 17, 18, 19, 20: RGB+FBL applicable only for full field
insertion and not for OSD. For CVI input, only applicable for
1fH.
6. Pin 22: CVBS_terr_out when switching from analog RF to
SCART. Composite video out when switch from DVB-T to
SCART.
Head phone (Output)
Bk - Head phone 32 - 600 ohm / 10 mW ot
USB2.0
Figure 2-3 USB (type A)
1-+5V k
2 - Data (-) jk
3 - Data (+) jk
4 - Ground Gnd H
HDMI: Digital Video, Digital Audio - In
Figure 2-4 HDMI (type A) connector
1 - D2+ Data channel j
2 - Shield Gnd H
3 - D2- Data channel j
4 - D1+ Data channel j
5 - Shield Gnd H
6 - D1- Data channel j
7 - D0+ Data channel j
8 - Shield Gnd H
9 - D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink CEC jk
14 - n.c.
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
Common Interface
68p - See diagram B09A jk
2.3.2Rear Connections
Mini Jack: Bathroom speaker (Output)
Bk - Bathroom speaker 8 W / 1 W o
RJ48 DATA2 (Xpress Box/Set Top Box- In/Out)
1 - +12V +12V/1W k
2 - Gnd Gnd H
3 - Reserved
4 - Reserved
5 - TXD232 Signal
6 - RXD232 Signal
7 - IR-OUT/SDA Signal k
8 - POR Signal k
9 - CVBS_out Signal k
10 - Gnd CVBS_out Gnd H
Cinch: Video CVBS - In, Audio - In
Rd - Audio R 0.5 V
Wh - Audio L 0.5 V
Ye - Video CVBS 1 V
S-Video (Hosiden): Video Y/C - In
1 - Ground Y Gnd H
2 - Ground C Gnd H
3 - Video Y 1 V
4 - Video C 0.3 V
2009-Dec-04
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm jq
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
RJ12 DATA1 (SmartCard XPress Box)
Configure via communication menu
Pins SP-SPI SP-Serial XP SP-I2C HM-Link
1SP Clock, 5V,
active low
2SP Data In, 5V,
active high
3Reserved Reserved Reserved Reserved
4SP Data Out, 5V,
active low
Tx_ 5V,
active low
Rx_5V,
active low
Not use Not use Status
SCL, 5V,
active low
Use pin 7 RJ45
for SDA, 5V
active low
LED Ctrl
IR in to TV, 5V,
active low
Technical Specifications, Directions for Use, and Connections
1
6
10
11
5
15
10000_002_090121.eps
090127
21
20
1
2
10000_001_090121.eps
090121
EN 5Q522.1HE LA2.
Configure via communication menu
Pins SP-SPI SP-Serial XP SP-I2C HM-Link
5Gnd Gnd Gnd Gnd
6IR Out,
open collector
IR Out,
open collector
IR Out,
open collector
IR from RC, 5V,
active low
VGA: Video RGB - In
Figure 2-5 VGA Connector
1 - Video Red 0.7 V
2 - Video Green 0.7 V
3 - Video Blue 0.7 V
/ 75 W j
PP
/ 75 W j
PP
/ 75 W j
PP
4 - Sense Gnd H
5 - Ground Gnd H
6 - Ground Red Gnd H
7 - Ground Green Gnd H
8 - Ground Blue Gnd H
9-+5V
+5 V (EDID NVM) j
DC
10 - Ground Sync Gnd H
11 - Sense Gnd H
12 - Bi-directional data EDID I2C data jk
13 - H-sync 0 - 5 V j
14 - V-sync 0 - 5 V j
15 - Data clock EDID I2C clock jk
Service Connector (UART)
1 - Ground Gnd H
2 - UART_TX Transmit k
3 - UART_RX Receive j
Cinch: S/PDIF - Out
Bk - Coaxial 0.4 - 0.6V
/ 75 ohm kq
PP
Cinch: Audio - Out
Rd - Audio - R 0.5 V
Wh - Audio - L 0.5 V
/ 10 kohm kq
RMS
/ 10 kohm kq
RMS
EXT3: Cinch: Video YPbPr - In, Audio - In
Gn - Video Y 1 V
Bu - Video Pb 0.7 V
Rd - Video Pr 0.7 V
Rd - Audio - R 0.5 V
Wh - Audio - L 0.5 V
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
EXT1: Video RGB - In (*), CVBS - In/Out, Audio - In/Out
3 - Audio L 0.5 V
4 - Ground Audio Gnd H
/ 1 kohm k
RMS
5 - Ground Blue Gnd H
6 - Audio L 0.5 V
7 - Video Blue (*) 0.7 V
/ 10 kohm j
RMS
/ 75 ohm j
PP
8 - Function Select 0 - 2 V: INT
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Green Gnd H
10 - n.c.
11 - Video Green (*) 0.7 V
/ 75 ohm j
PP
12 - n.c.
13 - Ground Red Gnd H
14 - Ground P50 Gnd H
15 - Video Red (*) 0.7 V
16 - Status/FBL 0 - 0.4 V: INT
/ 75 ohm j
PP
1 - 3 V: EXT / 75 ohm j
17 - Ground Video Gnd H
18 - Ground FBL Gnd H
19 - Video CVBS 1 V
20 - Video CVBS 1 V
21 - Shield Gnd H
/ 75 ohm k
PP
/ 75 ohm j
PP
(*) Only when Cardslot is disabled in “Communication” menu.
EXT2: Video YPbPr - In, CVBS - In/Out, Audio - In/Out
1 - Audio R 0.5 V
2 - Audio R 0.5 V
3 - Audio L 0.5 V
4 - Ground Audio Gnd H
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
5 - Ground Pb Gnd H
6 - Audio L 0.5 V
7 - Video Pb 0.7 V
8 - Function Select 0 - 2 V: INT
/ 10 kohm j
RMS
/ 75 ohm j
PP
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Y Gnd H
10 - n.c.
11 - Video Y 0.7 V
12 - n.c.
/ 75 ohm j
PP
13 - Ground Pr Gnd H
14 - Ground P50 Gnd H
15 - Video Pr 0.7 V
16 - Status/FBL 0 - 0.4 V: INT
/ 75 ohm j
PP
1 - 3 V: EXT / 75 ohm j
17 - Ground Video Gnd H
18 - Ground FBL Gnd H
19 - Video CVBS 1 V
20 - Video CVBS 1 V
21 - Shield Gnd H
/ 75 ohm k
PP
/ 75 ohm j
PP
Aerial - In
-- IEC-type (EU) Coax, 75 ohm D
Figure 2-6 SCART connector
1 - Audio R 0.5 V
2 - Audio R 0.5 V
/ 1 kohm k
RMS
/ 10 kohm j
RMS
2.4Chassis Overview
Refer to chapter Block Diagrams for PWB/CBA locations.
HDMI 1 & 2 Digital Video, Digital Audio - In
See HDMI: Digital Video, Digital Audio - In
Mini Jack: HDMI/DVI Audio - In
Rd - Audio - R 0.5 V
Wh - Audio - L 0.5 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
2009-Dec-04
EN 6Q522.1HE LA3.
Precautions, Notes, and Abbreviation List
3.Precautions, Notes, and Abbreviation List
Index of this chapter:
3.1 Safety Instructions
3.2 Warnings
3.3 Notes
3.4 Abbreviation List
3.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard. Of de set
ontploft!
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 MΩ and 12 MΩ.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
picture carrier at 475.25 MHz for PAL, or 61.25 MHz for
NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
3.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kΩ).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).
•All capacitor values are given in micro-farads (μ=× 10
nano-farads (n =× 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed on the Philips
Spare Parts Web Portal.
3.3.3Spare Parts
For the latest spare part overview, consult your Philips Spare
Part web portal.
3.3.4BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: http://www.atyourservice-magazine.com
“Magazine”, then go to “Repair downloads”. Here you will find
Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile.
Where applicable and available, this profile is added to the IC
Data Sheet information section in this manual.
-9
), or pico-farads (p =× 10
. Select
-12
-6
),
).
3.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
3.3Notes
3.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode with a colour bar signal and stereo
sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and
3.3.5Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin. If lead-free solder paste is
required, please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
2009-Dec-04
Precautions, Notes, and Abbreviation List
10000_024_090121.eps
090121
MODEL :
PROD.NO:
~
S
32PF9968/10
MADE IN BELGIUM
220-240V 50/60Hz
128W
AG 1A0617 000001
VHF+S+H+UHF
BJ3.0E LA
EN 7Q522.1HE LA3.
3.3.6Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production centre (e.g.
AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers
to the Service version change code, digits 5 and 6 refer to the
production year, and digits 7 and 8 refer to production week (in
example below it is 2006 week 17). The 6 last digits contain the
serial number.
Figure 3-1 Serial number (example)
3.3.7Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
3.3.8Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
3.4Abbreviation List
0/6/12SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3
format
AARAAutomatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to
remove horizontal black bars; keeps
the original aspect ratio
ACIAutomatic Channel Installation:
algorithm that installs TV channels
directly from a cable network by
means of a predefined TXT page
ADCAnalogue to Digital Converter
AFCAutomatic Frequency Control: control
signal used to tune to the correct
frequency
AGCAutomatic Gain Control: algorithm that
controls the video input of the feature
box
AMAmplitude Modulation
APAsia Pacific
ARAspect Ratio: 4 by 3 or 16 by 9
ASFAuto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information
ATSCAdvanced Television Systems
Committee, the digital TV standard in
the USA
ATVSee Auto TV
Auto TVA hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way
AVExternal Audio Video
AVCAudio Video Controller
AVIPAudio Video Input Processor
B/GMonochrome TV system. Sound
carrier distance is 5.5 MHz
BDSBusiness Display Solutions (iTV)
BLRBoard-Level Repair
BTSCBroadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries
B-TXTBlue TeleteXT
CCentre channel (audio)
CECConsumer Electronics Control bus:
remote control bus on HDMI
connections
CLConstant Level: audio output to
connect with an external amplifier
CLRComponent Level Repair
ComPairComputer aided rePair
CPConnected Planet / Copy Protection
CSMCustomer Service Mode
CTIColor Transient Improvement:
manipulates steepness of chroma
transients
CVBSComposite Video Blanking and
Synchronization
DACDigital to Analogue Converter
DBEDynamic Bass Enhancement: extra
low frequency amplification
DCMData Communication Module. Also
referred to as System Card or
Smartcard (for iTV).
DDCSee “E-DDC”
D/KMonochrome TV system. Sound
carrier distance is 6.5 MHz
DFIDynamic Frame Insertion
2009-Dec-04
EN 8Q522.1HE LA3.
Precautions, Notes, and Abbreviation List
DFUDirections For Use: owner's manual
DMRDigital Media Reader: card reader
DMSDDigital Multi Standard Decoding
DNMDigital Natural Motion
DNRDigital Noise Reduction: noise
reduction feature of the set
DRAMDynamic RAM
DRMDigital Rights Management
DSPDigital Signal Processing
DSTDealer Service Tool: special remote
control designed for service
technicians
DTCPDigital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394
DVB-CDigital Video Broadcast - Cable
DVB-TDigital Video Broadcast - Terrestrial
DVDDigital Versatile Disc
DVI(-d)Digital Visual Interface (d= digital only)
E-DDCEnhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display.
EDIDExtended Display Identification Data
(VESA standard)
EEPROMElectrically Erasable and
Programmable Read Only Memory
EMIElectro Magnetic Interference
EPGElectronic Program Guide
EPLDErasable Programmable Logic Device
EUEurope
EXTEXTernal (source), entering the set by
SCART or by cinches (jacks)
FDSFull Dual Screen (same as FDW)
FDWFull Dual Window (same as FDS)
FLASHFLASH memory
FMField Memory or Frequency
Modulation
FPGAField-Programmable Gate Array
FTVFlat TeleVision
Gb/sGiga bits per second
G-TXTGreen TeleteXT
HH_sync to the module
HDHigh Definition
HDDHard Disk Drive
HDCPHigh-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding.
HDMIHigh Definition Multimedia Interface
HPHeadPhone
IMonochrome TV system. Sound
2
I
CInter IC bus
2
I
DInter IC Data bus
2
I
SInter IC Sound bus
carrier distance is 6.0 MHz
IFIntermediate Frequency
IRInfra Red
IRQInterrupt Request
ITU-656The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
The SDI signal is self-synchronizing,
uses 8 bit or 10 bit data words, and has
a maximum data rate of 270 Mbit/s,
with a minimum bandwidth of 135
MHz.
ITVInstitutional TeleVision; TV sets for
hotels, hospitals etc.
LSLast Status; The settings last chosen
by the customer and read and stored
in RAM or in the NVM. They are called
at start-up of the set to configure it
according to the customer's
preferences
LATAMLatin America
LCDLiquid Crystal Display
LEDLight Emitting Diode
L/L'Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I
LPLLG.Philips LCD (supplier)
LSLoudspeaker
LVDSLow Voltage Differential Signalling
MbpsMega bits per second
M/NMonochrome TV system. Sound
carrier distance is 4.5 MHz
MHEGPart of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services
MIPSMicroprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor
MOPMatrix Output Processor
MOSFETMetal Oxide Silicon Field Effect
Transistor, switching device
MPEGMotion Pictures Experts Group
MPIFMulti Platform InterFace
MUTEMUTE Line
MTVMainstream TV: TV-mode with
Consumer TV features enabled (iTV)
NCNot Connected
NICAMNear Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe.
NTCNegative Temperature Coefficient,
non-linear resistor
NTSCNational Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air)
NVMNon-Volatile Memory: IC containing
TV related data such as alignments
O/COpen Circuit
OSDOn Screen Display
OADOver the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels.
OTCOn screen display Teletext and
Control; also called Artistic (SAA5800)
P50Project 50: communication protocol
between TV and peripherals
PALPhase Alternating Line. Color system
conditioner)
PIPPicture In Picture
PLLPhase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency
PODPoint Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set)
PORPower On Reset, signal to reset the uP
PTCPositive Temperature Coefficient,
non-linear resistor
PWBPrinted Wiring Board (same as “PCB”)
PWMPulse Width Modulation
QRCQuasi Resonant Converter
QTNRQuality Temporal Noise Reduction
QVCPQuality Video Composition Processor
RAMRandom Access Memory
RGBRed, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced.
RCRemote Control
RC5 / RC6Signal protocol from the remote
control receiver
RESETRESET signal
ROMRead Only Memory
RSDSReduced Swing Differential Signalling
data interface
R-TXTRed TeleteXT
SAMService Alignment Mode
S/CShort Circuit
SCARTSyndicat des Constructeurs
d'Appareils Radiorécepteurs et
SCLSerial Clock I
Téléviseurs
SCL-FCLock Signal on Fast I
SDStandard Definition
SDASerial Data I
SDA-FDAta Signal on Fast I
2
C
2
C bus
2
C
2
C bus
SDISerial Digital Interface, see “ITU-656”
SDRAMSynchronous DRAM
SECAMSEequence Couleur Avec Mémoire.
Color system mainly used in France
and East Europe. Color carriers=
4.406250 MHz and 4.250000 MHz
SIFSound Intermediate Frequency
SMPSSwitched Mode Power Supply
SoCSystem on Chip
SOGSync On Green
SOPSSelf Oscillating Power Supply
SPISerial Peripheral Interface bus; a 4-
wire synchronous serial data link
standard
S/PDIFSony Philips Digital InterFace
SRAMStatic RAM
SRPService Reference Protocol
SSBSmall Signal Board
SSCSpread Spectrum Clocking, used to
reduce the effects of EMI
STBSet Top Box
STBYSTand-BY
SVGA800 × 600 (4:3)
SVHSSuper Video Home System
SWSoftware
SWANSpatial temporal Weighted Averaging
Signalling
TSTransport Stream
TXTTeleteXT
TXT-DWDual Window with TeleteXT
UIUser Interface
uPMicroprocessor
UXGA1600 × 1200 (4:3)
VV-sync to the module
VESAVideo Electronics Standards
Association
VGA640 × 480 (4:3)
VLVariable Level out: processed audio
output toward external amplifier
VSBVestigial Side Band; modulation
method
WYSIWYRWhat You See Is What You Record:
record selection that follows main
picture and sound
WXGA1280 × 768 (15:9)
XTALQuartz crystal
XGA1024 × 768 (4:3)
YLuminance signal
Y/CLuminance (Y) and Chrominance (C)
signal
YPbPrComponent video. Luminance and
scaled color difference signals (B-Y
and R-Y)
YUVComponent video
2009-Dec-04
EN 10Q522.1HE LA4.
18680_100_090820.eps
090820
Type Tape
Saddle
(L)
Saddle
(M)
Saddle
(S)
Saddle
(Adhesive)
Qty 0 0 580
Mechanical Instructions
4.Mechanical Instructions
Index of this chapter:
4.1 Cable Dressing
4.1.1 Cable dressing 26HFL5870D/10
4.1.2 Cable dressing 32HFL5870D/10
4.1.3 Cable dressing 37HFL5880D/10
4.1.4 Cable dressing 42HFL5880D/10
4.2 Service Positions
4.3 Assy/Panel Removal
4.1Cable Dressing
4.1.1Cable dressing 26HFL5870D/10
4.4 Set Re-assembly
Notes:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
Figure 4-1 Overview 26HFL5870D/10
2009-Dec-04
Mechanical Instructions
18680_101_090820.eps
091201
Type Tape
Saddle
(L)
Saddle
(M)
Saddle
(S)
Saddle
(Adhesive)
Qty 3 0 040
Ac inlet wire
Lcd clock
IRled pnl
IRled and lcd
clock cable
HV cable that comes
with lcd
p
anel
18680_105_090820.eps
091201
EN 11Q522.1HE LA4.
Figure 4-2 Panel HV cable taping of 26HFL5870D/10
Figure 4-3 Top left + LVDS 26HFL5870D/10
2009-Dec-04
EN 12Q522.1HE LA4.
18680_102_090820.eps
091130
Shorter HV cable
plugs on the inside
connector
Mechanical Instructions
Figure 4-4 Middle left 26HFL5870D/10
Keyboard cable hold by panel stop, done only for 26” due to space constraint
2009-Dec-04
Figure 4-5 Bottom left 26HFL5870D/10
18680_103_090820.eps
091130
Mechanical Instructions
18680_104_090820.eps
091130
EN 13Q522.1HE LA4.
Figure 4-6 Top right 26HFL5870D/10
2009-Dec-04
EN 14Q522.1HE LA4.
Type Tape
Saddle
(L)
Saddle
(M)
Saddle
(S)
Saddle
(Adhesive)
Qty 4 3 4 4 2
HV cable is routed under the speaker
box assy in the grovee of lcd panel
using adhesive saddle
18680_110_090820.eps
090820
4.1.2Cable dressing 32HFL5870D/10
Mechanical Instructions
Figure 4-7 Overview 32HFL5870D/10
2009-Dec-04
Mechanical Instructions
18680_112_090820.eps
091201
1
8680_111_090820.eps
091201
IR/LED cable cross HV
cable at right angle to
minimize interference
EN 15Q522.1HE LA4.
Figure 4-8 Top left 32HFL5870D/10
Figure 4-9 Bottom left 32HFL5870D/10
2009-Dec-04
EN 16Q522.1HE LA4.
18680_114_090820.eps
091201
12V Switch panel
18680_113_090820.eps
091201
Mechanical Instructions
Figure 4-10 Bottom right 32HFL5870D/10
2009-Dec-04
Figure 4-11 Top right 32HFL5870D/10
4.1.3Cable dressing 37HFL5880D/10
Type Tape
Black
tape
Saddle
(L)
Saddle
(M)
Saddle
(S)
Saddle
(Adhesive)
Qty 7 6 0 3
4
2
HV cable is routed under the
speaker box assy in the groove of
LCD panel using adhesive saddle
18680_120_090821.eps
090821
Mechanical Instructions
EN 17Q522.1HE LA4.
Figure 4-12 Overview 37HFL5880D/10
2009-Dec-04
EN 18Q522.1HE LA4.
18680_122_090821.eps
091201
1
8680_121_090821.eps
091201
IR/LED and HV cable
crosses at right angle
to minimize
interference
Mechanical Instructions
Figure 4-13 Top left 37HFL5880D/10
2009-Dec-04
Figure 4-14 Bottom left 37HFL5880D/10
Mechanical Instructions
18680_124_090821.eps
091201
18680_123_090821.eps
091201
EN 19Q522.1HE LA4.
Figure 4-15 Bottom right 37HFL5880D/10
Figure 4-16 Top right 37HFL5880D/10
2009-Dec-04
EN 20Q522.1HE LA4.
Type Tape
Black
tape
Saddle
(L)
Saddle
(M)
Saddle
(S)
Saddle
(Adhesive)
Qty 7 6 0 6
7
2
HV cable is routed under the
speaker box assy in the groove of
LCD panel using adhesive saddle
18680_130_090821.eps
091201
4.1.4Cable dressing 42HFL5880D/10
Mechanical Instructions
Figure 4-17 Overview 42HFL5880D/10
2009-Dec-04
Mechanical Instructions
18680_132_090821.eps
091201
Short HV cable
insert on
the inside
18680_131_090821.eps
091201
IR/LED cable cross
HV cable at 90
degree to prevent
EN 21Q522.1HE LA4.
Figure 4-18 Top left 42HFL5880D/10
Figure 4-19 Bottom left 42HFL5880D/10
2009-Dec-04
EN 22Q522.1HE LA4.
18680_134_090821.eps
091201
1
8680_133_090821.eps
091201
Mechanical Instructions
Figure 4-20 Bottom right 42HFL5880D/10
2009-Dec-04
Figure 4-21 Top right 42HFL5880D/10
Mechanical Instructions
10000_018_090121.eps
090121
1
Required for sets
42"
1
EN 23Q522.1HE LA4.
4.2Service Positions
For easy servicing of this set, there are a few possibilities
created:
•The buffers from the packaging.
•Foam bars (created for Service).
4.2.1Foam Bars
4.3.2Speakers
Each speaker unit is mounted with two screws. A sticker on the
the unit indicates if it is the right (“R”) or left (“L”) box, seen from
the backside of the set. Speakers are firing downwards.
When defective, replace the whole unit.
4.3.3IR/LED Panel
1. Unplug the connectors leading to the SSB and Keyboard.
2. Remove the fixation screws.
3. Lift the panel and take it out.
When defective, replace the whole unit.
4.3.4Clock unit (not for 42-inch model)
1. Remove the TV stand.
2. Remove the subframe/bracket that holds the stand.
3. Unscrew the clock panel via the holes in the flare.
4. Loosen the flare by partly unscrewing the two brackets
underneath the speakers.
5. Now lift the flare and take the clock panel out.
6. Unplug the cable.
When defective, replace the whole unit.
4.3.5Keyboard Control Panel
1. Unplug the Keyboard connector from the IR/LED panel.
2. Release the clamp on the top side.
3. Lift the unit and take it out (it hinges at the bottom).
When defective, replace the whole unit.
Figure 4-22 Foam bars
The foam bars (order code 3122 785 90580 for two pieces) can
be used for all types and sizes of Flat TVs. See Figure 4-22
details. Sets with a display of 42" and larger, require four foam
bars [1]. Ensure that the foam bars are always supporting the
cabinet and never only the display.
Caution: Failure to follow these guidelines can seriously
damage the display!
By laying the TV face down on the (ESD protective) foam bars,
a stable situation is created to perform measurements and
alignments. By placing a mirror under the TV, the screen can
be monitored.
4.3Assy/Panel Removal
4.3.1Rear Cover
Warning: Disconnect the mains power cord before you remove
the rear cover.
Note: it is not necessary to remove the stand while removing
the rear cover.
1. Remove all screws of the rear cover.
2. Lift the rear cover from the TV. Make sure that wires and
flat coils are not damaged while lifting the rear cover from
the set.
for
4.3.6iBoard Panel
1. Unplug all connectors.
2. Remove the screws that hold the panel and take the panel
out.
4.3.7DC/DC Converter Panel
1. Unplug the connector.
2. Remove the screw and take the panel out.
When defective, replace the whole unit.
4.3.812V Switch Panel
1. Unplug all connectors.
2. Remove the screw that holds the panel and take the panel
out.
When defective, replace the whole unit.
4.3.9Main Supply Panel
1. Unplug all connectors.
2. Remove the fixation screws.
3. Take the panel out.
When defective, replace the whole unit.
4.3.10 Small Signal Board (SSB)
Caution: It is mandatory to remount screws at their original
position during re-assembly. Failure to do so may result in
damaging the SSB.
1. Unplug all connectors. Be careful with the fragile LVDS
connector(s)!
2. Remove all screws that secure the panel.
3. The SSB can now be taken out of the set, together with the
side cover.
4. To remove the side cover, remove the screw in the middle
of the cover, release the notch at the head phone
connector, and pull the cover sidewards from the SSB.
2009-Dec-04
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18440_103_090223.eps
090709
1
2
3
3
3
3
2
Mechanical Instructions
4.3.11 LCD Panel
Refer to Figure 4-23
(slightly) different mechanical construction (some have the
panels directly mounted on the LCD display, others use
brackets), we only describe one model. Disassembly method of
other LCD panels is similar to the one described below (see
also cable dressing pictures for more details).
for details. As every screen size has a
1. Unplug all connectors.
2. Remove all panels as earlier described.
3. Remove the speakers as earlier described.
4. Remove the stand [1].
5. Remove all subframes from the LCD panel (e.g. [2]).
6. Remove the brackets [3] that secure the LCD Panel.
7. The LCD panel can now be lifted from the front cabinet.
Figure 4-23 LCD Panel removal (example model without iTV panels)
4.4Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position.
See Cable Dressing pictures.
•Pay special attention not to damage the EMC foams in the
set. Ensure that EMC foams are mounted correctly.
2009-Dec-04
Service Modes, Error Codes, and Fault Finding
18680_201_090825.eps
090825
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SPI
1
SDM1SDM
5.Service Modes, Error Codes, and Fault Finding
EN 25Q522.1HE LA5.
Index of this chapter:
5.1 Test Points
5.2 Hotel mode
5.3 Service Modes
5.4 Stepwise Start-up
5.5 Service Tools
5.6 Error Codes
5.7 The Blinking LED Procedure
5.8 Protections
5.9 Fault Finding and Repair Tips
5.10 Software Upgrading
5.1Test Points
As most signals are digital, it will be difficult to measure
waveforms with a standard oscilloscope. However, several key
ICs are capable of generating test patterns, which can be
controlled via ComPair. In this way it is possible to determine
which part is defective.
Perform measurements under the following conditions:
•Service Default Mode.
•Video: Colour bar signal.
•Audio: 3 kHz left, 1 kHz right.
5.2Hotel mode
Before the service modes can be activated, the set needs to be
switched into normal consumer mode (MTV-Mode) first. Use
an iTV setup remote control (type: RC2573/01, 12nc:
3139 228 88782) to key in the code ‘024995’ (slowly) directly
followed by the MENU button. The text messages “TV Is Now
In MTV Mode” and “Please Do A Cold Start!” appears on the
screen. Disconnect the set for a few seconds from the mains
supply, reconnect the set to the mains supply again. The set is
now in the normal consumer mode (MTV-Mode).
After repair, place the set into hotel mode (iTV-Mode) again.
Key-in the same code on the remote control as described
above. The text message “TV Is Now In ITV Mode” appears. A
cold start must be performed as described above. The set is
now in the hotel mode (iTV-Mode) again.
Specifications
Table 5-1 SDM default settings
Default
RegionFreq. (MHz)
Europe, AP(PAL/Multi)475.25PAL B/G
Europe, AP DVB-T546.00 PID
Video: 0B 06 PID
PCR: 0B 06 PID
Audio: 0B 07
•All picture settings at 50% (brightness, colour, contrast).
•All sound settings at 50%, except volume at 25%.
•All service-unfriendly modes (if present) are disabled, like:
– (Sleep) timer.
– Child/parental lock.
– Picture mute (blue mute or black mute).
– Automatic volume levelling (AVL).
– Skip/blank of non-favourite pre-sets.
How to Activate SDM
For this chassis there are two kinds of SDM: an analogue SDM
and a digital SDM. Tuning will happen according table “SDM
Default Settings”.
•AnalogueSDM: use the standard RC-transmitter and key
in the code “062596”, directly followed by the “MENU”
button.
Note: It is possible that, together with the SDM, the main
menu will appear. To switch it “off”, push the “MENU”
button again.
•DigitalSDM: use the standard RC-transmitter and key in
the code “062593”, directly followed by the “MENU” button.
Note: It is possible that, together with the SDM, the main
menu will appear. To switch it “off”, push the “MENU”
button again.
•AnalogueSDM can also be activated by shorting for a
moment the two solder pads [1] (see Figure 5-1
SSB, with the indication “SDM”. Activation can be
performed in all modes, except when the set has a problem
with the Stand-by Processor.
system
DVB-T
) on the
5.3Service Modes
Service Default mode (SDM) and Service Alignment Mode
(SAM) offers several features for the service technician, while
the Customer Service Mode (CSM) is used for communication
between the call centre and the customer.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the abilities of structured troubleshooting, error code
reading, and software version read-out for all chassis.
(see also section ComPair
5.3.1Service Default Mode (SDM)
Purpose
•To create a pre-defined setting, to get the same
measurement results as given in this manual.
•To override SW protections detected by stand-by
processor and make the TV start up to the step just before
protection (a sort of automatic stepwise start up). See
section Stepwise Start-up
•To override SW protections detected by MIPS. See also
section Error Codes
•To start the blinking LED procedure (not valid for
protections detected by stand-by software).
).
.
.
Figure 5-1 Service mode pads
After activating this mode, “SDM” will appear in the upper right
corner of the screen.
How to Navigate
By pressing the “MENU” button on the RC transmitter, the set
will toggle between the SDM and the normal user menu (with
the SDM mode still active in the background).
2009-Dec-04
EN 26Q522.1HE LA5.
PHILIPS
MODEL:
32PF9968/10
PROD.SERIAL NO:
AG 1A0620 000001
040
39mm
27mm
(CTN Sticker)
Display Option
Code
E_06532_038.eps
240108
Service Modes, Error Codes, and Fault Finding
How to Exit SDM
Use one of the following methods:
•Switch the set to STAND-BY via the RC-transmitter.
•Via a standard customer RC-transmitter: key in “00”sequence.
5.3.2Service Alignment Mode (SAM)
Purpose
•To perform (software) alignments.
•To change option settings.
•To easily identify the used software version.
•To view operation hours.
•To display (or clear) the error code buffer.
How to Activate SAM
Via a standard RC transmitter: key in the code “062596”
directly followed by the “INFO/i+” button. After activating SAM
with this method a service warning will appear on the screen,
to continue press the red button on the RC.
Contents of SAM:
•Hardware Info.
– A. SW Version. Displays the software version of the
main software (example: Q53HE-1.2.3.4 =
AAAAB_X.Y.W.Z).
•AAAA= the chassis name.
•B= the region: A= AP, E= EU, L= LatAm, U = US.
For AP sets it is possible that the Europe software
version is used.
•X.Y.W.Z= the software version, where X is the
main version number (different numbers are not
compatible with one another) and Y.W.Z is the sub
version number (a higher number is always
compatible with a lower number).
– B. SBY PROC Version. Displays the software version
of the stand-by processor.
– C. Production Code. Displays the production code of
the TV, this is the serial number as printed on the back
of the TV set. Note that if an NVM is replaced or is
initialized after corruption, this production code has to
be re-written to NVM. ComPair will foresee in a
possibility to do this.
•Operation Hours. Displays the accumulated total of
operation hours (not the stand-by hours). Every time the
TV is switched “on/off”, 0.5 hours is added to this number.
•Errors (followed by maximal 10 errors). The most recent
error is displayed at the upper left (for an error explanation
see section Error Codes
•Reset Error Buffer. By pressing “cursor right” (or the “OK
button) and then the “OK” button, the error buffer is reset.
•Alignments. This will activate the “ALIGNMENTS” submenu.
•Dealer Options. Extra features for the dealers.
•Options. Extra features for Service. For more info
regarding option codes, see chapter Alignments
Note that if the option code numbers are changed, it has to
be confirmed with the “OK” button before storing the
options. Otherwise any changes will be lost.
•Initialise NVM. The moment the processor recognizes a
corrupted NVM, the “initialize NVM” line will be highlighted.
Now, two options are available (dependent of the service
instructions at that moment):
– Save the content of the NVM via ComPair for
development analysis, before initializing. This will give
the Service department an extra possibility for
diagnosis (e.g. when Development asks for this).
– Initialize the NVM.
Note: When NVM is corrupted, or the NVM has been replaced,
there is a high possibility that the set will not display a picture
anymore because the display code is not correct. So, before
initializing the NVM via the SAM, the set should display a
picture and therefore the correct display option is a necessity.
2009-Dec-04
Refer to chapter Alignments
for details. To adapt this option,
the ComPair tool can be used (the correct HEX values for the
options can be found in chapter Alignments
) or a method via a
standard RC (described below).
Changing the display option via a standard RC: Key in the
code “062598” directly followed by the “MENU” button and
“XXX”, where XXX is the 3 digit decimal display code (see table
Table 6-3 in chapter Alignments
, or sticker on the side/bottom
of the cabinet). Make sure to key in all three digits, also the
leading zero’s. If the above action is successful, the front LED
will go out as an indication that the RC sequence was correct.
After the display option is changed in the NVM, the TV will go
to the Stand-by mode. If the NVM was corrupted or empty
before this action, it will be initialized first (loaded with default
values). This initializing can take up to 20 seconds.
Figure 5-2 Location of Display Option Code sticker
•Store - go right. All options and alignments are stored
when pressing “cursor right” (or the “OK” button) and then
the “OK”-button.
•SW Maintenance.
– SW Events. Not useful for Service purposes. In case
of specific software problems, the development
department can ask for this information.
– HW Events. Not useful for Service purposes. In case
of specific software problems, the development
department can ask for this info.
•Test settings. For development purposes only.
•Upload to USB. To upload several settings from the TV to
a USB stick, which is connected to the Side I/O. The items
are “Channel list”, “Personal settings”, “Option codes”,
“Display-related alignments” and “History list”. First a
directory “repair” has to be created in the root of the USB
stick. To upload the settings each item has to be selected
).
separately, press “cursor right” (or the “OK button), confirm
with “OK” and wait until “Done” appears. In case the
download to the USB stick was not successful “Failure” will
appear. In this case, check if the USB stick is connected
properly and if the directory “repair” is present in the root of
the USB stick. Now the settings are stored onto the USB
stick and can be used to download onto another TV or
.
other SSB. Uploading is of course only possible if the
software is running and the set is displaying a picture. This
method is created to be able to save the customer’s TV
settings and to store them into another SSB.
•Download from USB. To download several settings from
the USB stick to the TV. Same way of working as with
uploading. To make sure that the download of the channel
list from USB to the TV is executed properly, it is necessary
to restart the TV and tune to a valid preset if necessary.
Note: The “History list item” can not be downloaded from
USB to the TV. This is a “read-only” item. In case of specific
problems, the development department can ask for this
info.
How to Navigate
•In SAM, menu items can be selected with the “CURSOR
UP/DOWN” key on the RC-transmitter. The selected item
will be highlighted. When not all menu items fit on the
Service Modes, Error Codes, and Fault Finding
EN 27Q522.1HE LA5.
screen, move the “CURSOR UP/DOWN” key to display the
next/previous menu items.
•With the “CURSOR LEFT/RIGHT” keys, it is possible to:
– (De) activate the selected menu item.
– (De) activate the selected sub menu.
•With the “OK” key, it is possible to activate the selected
action.
How to Exit SAM
Use one of the following methods:
•Press the “MENU” button on the RC-transmitter.
•Switch the set to STAND-BY via the RC-transmitter.
5.3.3Customer Service Mode (CSM)
Purpose
When a customer is having problems with his TV-set, he can
call his dealer or the Customer Help desk. The service
technician can then ask the customer to activate the CSM, in
order to identify the status of the set. Now, the service
technician can judge the severity of the complaint. In many
cases, he can advise the customer how to solve the problem,
or he can decide if it is necessary to visit the customer.
The CSM is a read only mode; therefore, modifications in this
mode are not possible.
When in this chassis CSM is activated, a colour bar test pattern
will be visible for 5 seconds. This test pattern is generated by
the Pacific3. So if this test pattern is displayed, the correct
running of the back end video chain (Pacific3, LVDS, and
display) can be determined. In case of a set with DFI panel, an
extra test picture is generated. A Pacific3 test picture for 3
seconds and then the DFI EPLD test picture for another 3
seconds will be generated. With this extra test picture it is
possible to determine if the DFI panel is working properly.
Also new in this chassis: when CSM is activated and there is a
USB stick connected to the TV, the software will dump the
complete CSM content to the USB stick. The file (Csm.txt) will
be saved in the root of the USB stick. This information can be
useful if the set is not displaying a picture.
Another new item in this chassis is when CSM is activated, the
complete error-buffer content will be shown via the blinking
LED procedure.
How to Activate CSM
Key in the code “123654” via the standard RC transmitter.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
How to Navigate
By means of the “CURSOR-DOWN/UP” knob on the RCtransmitter, can be navigated through the menus.
Contents of CSM
•Set Type. This information is very helpful for a help
desk/workshop as reference for further diagnosis. In this
way, it is not necessary for the customer to look at the rear
of the TV-set. Note that if an NVM is replaced or is
initialized after corruption, this set type has to be re-written
to NVM. ComPair will foresee in a possibility to do this.
•Production Code. Displays the production code (the serial
number) of the TV. Note that if an NVM is replaced or is
initialized after corruption, this production code has to be
re-written to NVM. ComPair will foresee a in possibility to
do this.
•Code 1. Gives the last five errors of the error buffer. As
soon as the built-in diagnose software has detected an
error, the buffer is adapted. The last occurred error is
displayed on the leftmost position. Each error code is
displayed as a 2-digit number. When less than 10 errors
occur, the rest of the buffer is empty (00). See also section
Error Codes
•Code 2. Gives the first five errors of the error buffer. See
also section Error Codes
for a description.
for a description.
•Options 1. Gives the option codes of option group 1 as set
in SAM (Service Alignment Mode).
•Options 2. Gives the option codes of option group 2 as set
in SAM (Service Alignment Mode).
•12NC SSB. Gives an identification of the SSB as stored in
NVM. Note that if an NVM is replaced or is initialized after
corruption, this identification number has to be re-written to
NVM. ComPair will foresee in a possibility to do this. This
identification number consists of 14 characters and is built
up as follows:
- Seven last characters of the 12NC of the SSB itself.
- the serial number of the SSB, which consists of seven
digits. Both can be found on a sticker on the PWB of the
SSB itself. The format of the identification number is then
as follows: <last seven characters of 12NC of SSB><serial
number of SSB> (total fourteen characters).
•Installed date. Indicates the date of the first installation of
the TV. This date is acquired via time extraction.
•Digital Natural Motion. Gives the status of the Digital
Natural Motion setting as set by the customer. Remark: a
customer can choose between “OFF”, “MINIMUM” and
“MAXIMUM”, but in CSM this item will only show “OFF” or
“ON” (“ON” in case the customer has chosen “MINIMUM”
or “MAXIMUM”)
•Pixel Plus. Gives the last status of the Perfect Pixel HD
setting, as set by the customer. Possible values are “ON”
and “OFF”. See DFU on how to change this item.
•DNR. Gives the last status of the Noise reduction setting,
as set by the customer. Possible values are “OFF”,
“MINIMUM”, “MEDIUM” and “MAXIMUM”. See DFU on
how to change this item.
•Noise Figure. Gives an indication of the signal quality for
the selected transmitter. Possible values are “BAD”,
“AVERAGE”, “GOOD“ and “DIGITAL”. In case of a digital
channel, this item will never indicate: “BAD”, “GOOD” or
“AVERAGE” but only displays “DIGITAL”.
•12NC Display. Shows the 12NC of the display.
•MPEG4 (blue to toggle).
•Head phone Volume. Gives the last status of the head
phone volume, as set by the customer. The value can vary
from 0 (volume is minimum) to 100 (volume is maximum).
See DFU on how to change this item.
•Surround Mode. Indicates the by the customer selected
sound mode (or automatically chosen mode). Possible
values are “STEREO” and “VIRTUAL DOLBY
SURROUND”. It can also have been selected
automatically by signalling bits (internal software). See
DFU on how to change this item.
•AVL. Indicates the last status of AVL (Automatic Volume
Level) as set by the customer: See DFU on how to change
this item.
•Delta Volume. Indicates the last status of the delta volume
for the selected preset as set by the customer: from “-12”
to “+12”. See DFU on how to change this item.
•Volume. Indicates the last status of the volume for the
selected preset as set by the customer: from “0” to “100”.
See DFU on how to change this item.
•Balance. Indicates the last status of the balance for the
selected preset as set by the customer: from “-10” to “+10”.
See DFU on how to change this item.
•Preset Lock. Indicates if the selected preset has a child
lock: “LOCKED” or “UNLOCKED”. See DFU on how to
change this item.
•Child Lock. Indicates the status of the Child lock. See DFU
on how to change this item.
•Lock After. Indicates at what time the channel lock is set:
“OFF” or e.g. “18:45” (lock time). See DFU on how to
change this item.
•Parental Rating Lock. Indicates the “Parental rating” as
set by the customer. See DFU on how to change this item.
•Parental Rating Status. Indicates the “Parental rating” as
transmitted by the broadcaster (if applicable). If the
2009-Dec-04
EN 28Q522.1HE LA5.
parental rating status is indicating a higher age then the
parental rating lock as set by the customer, the child lock
code will be needed to enter.
•On timer. Indicates if the “On timer” is set “ON” or “OFF”
and when it is set to “ON”, also start time, start day and
program number is displayed. See DFU on how to change
this item.
•Location. Gives the last status of the location setting as
set via the installation menu. Possible values are “SHOP”
and “HOME”. If the location is set to “SHOP”, several
settings are fixed. So for a customer location must be set
to “HOME”. Can be changed via the installation menu (see
also DFU).
•HDMI Key Validity. Indicates if the HDMI keys (or HDCP
keys) are valid or not. In case these keys are not valid and
the customer wants to make use of the HDMI functionality,
the SSB has to be replaced.
•Tuner Frequency. Indicates the frequency the transmitter
is tuned to.
•TV System. Gives information about the video system of
the selected transmitter. In case a DVBT signal is received
this item will also show ATSC.
– BG: PAL BG signal received
– DK: PAL DK signal received
– L/La: SECAM L/La signal received
– I: PAL I signal received
– M: NTSC M signal received
– ATSC: ATSC signal received
– DVB: DVBT signal received
Service Modes, Error Codes, and Fault Finding
•12NC One Zip SW. Displays the 12NC number of the onezip file as it is used for programming software in production.
In this one-zip file all below software versions can be found.
•Initial Main SW. Displays the main software version which
was initially loaded by the factory.
•Current Main SW. Displays the built-in main software
version. In case of field problems related to software,
software can be upgraded. As this software is consumer
upgradeable, it will also be published on the Internet.
Example: Q582E_1.2.3.4.
•Flash Utils SW. Displays the software version of the
software which contains all necessary components of the
download application. To program this software, EJTAG
tooling is needed. Example: Q582E_1.2.3.4.
•Stand-by SW. Displays the built-in stand-by processor
software version. Upgrading this software will be possible
via ComPair or via USB. Example: STDBY_3.0.1.2.
•MOP SW. Only applicable for US. At the time of release of
this manual, there was still a problem with this item, and
some rubbish was displayed. Ignore this.
•MPEG4 software. Displays the MPEG4 software version.
How to Exit CSM
Press “MENU” on the RC-transmitter.
2009-Dec-04
Service Modes, Error Codes, and Fault Finding
H_17650_093.eps
180108
On
Active
Semi
St by
St by
(Off St by)
Off
Mains
on
Mains
off
GoToProtection
- WakeUp
requested
- Acquisition
needed
- No data Acquisition
required
and no POD present
- tact SW pushed
- St by
requested
- tact SW
pushed
WakeUp
requeste
d
Protection
WakeUp
requeste
d
GoToProtection
POD
St by
No d ata
Acquisition
required and
POD pre sent
- POD Card removed
- tact SW pushed
GoToProtection
- WakeUp
requested
- Acquisition
needed
For POD should be read Common Interface (CI)
EN 29Q522.1HE LA5.
5.4Stepwise Start-up
There are two possible situations: one for protections detected
by the stand-by software and one for protections detected by
the main software.
When the TV is in a protection state due to an error detected by
stand-by software (and thus blinking an error) and SDM is
activated via short-circuiting the pins on the SSB, the TV starts
up until it reaches the situation just before protection. So, this
is a kind of automatic stepwise start-up. In combination with the
start-up diagrams below, you can see which supplies are
present at a certain moment. Important to know is, that if e.g.
the 3V3 detection fails (and thus error 8 is blinking) and the TV
is restarted via SDM, the Stand-by Processor will enable the
3V3, but will not go to protection now. The TV will stay in this
situation until it is reset (Mains/AC Power supply interrupted).
Caution: in case the start up in this mode with a faulty FET
7U08 is done, you can destroy all ICs supplied by the +3V3,
due to over-voltage. It is recommended to measure first the
FET 7U08 on short-circuit before activating SDM via the
service pads.
When the TV is in protection state due to an error detected by
main software (MIPS protection) and SDM is activated via
short-cutting the service pads on the SSB, the TV starts up and
ignores the error.
In this chassis, only error “63” (power-ok) is a MIPS protection
and already displays the failure via blinking LED.
The abbreviations “SP” and “MP” in the figures stand for:
•SP: protection or error detected by the Stand-by Processor.
•MP: protection or error detected by the MIPS Main
Processor.
Figure 5-3 Transition diagram
2009-Dec-04
EN 30Q522.1HE LA5.
All I/O lines have a High default state:
- Switch P NX85x x in re set (act ive LOW).
- Keep the Audio-reset high.
- NVM power line is high, no NVM communication possible.
Off
Standby Supply starts running.
All stand by supply volta ges become a vailable .
st-b y µP resets
action holder: MIPS
autonomous action
action holder: St-by
Stand by or
Protection
Mains is ap plied
- Switch Audio-Reset high.
It is low in the standby mode if the standby
mode lasted longer than 10s.
No
Yes
SP
“5V 12V supply” error
detect-5V-12V received within
2900 ms after POD-mode I/O
line toggle?
No
SP
Yes
Detection
received within
250 ms after enable-3V3
toggle?
+5V, and +12V are switched on
No
SUPPLY-F AULT I/O line
is High ?
Switch ON Platform and display supply by switching LOW the
POD-MODE an d the ON-MODE I/O lines.
Initialise I/O pins of the st-by µP, start keyboard scanning, RC
detection. Wake up reasons are off.
If the protection state was left by short circuiting the
SDM pins, detection of a protection condition during
startup will stall the startup. Protection conditions in a
playing se t will be ignor ed. Th e protect ion mode will
not be entered.
PDPGO line is high (either HW wise in a non FHP set or
because of the stby µP r eset in an F HP set) which will star t the
FHP PDP.
Wait 50ms and the n start pollin g the dete ct-
5V-12V every 40ms.
The a vailability of the supplies is checked through detect
signals going to the st-by µP. These signals are available
for +12V and +5V (combined as AND function, called
detect-5V-12V) and for +1V2 and +3V3 (combined as
AND function, called detect-1V2-2V5-3V). A low to high
transition of the signals should occur within a certain time
after toggling the standby line. If an observer is detected
before the time-out elapses, of course, the process
should continue in order to minimize start up time.
No separate enable is present
for the +1V8 supply in the
TV522.
Only one detect line is present
in the TV522: it detects +1V2
and +3V3
100
ms is recommended by the
PNX
85xx
spec
.
The supply fault line is an OR
function of DCDC, DCDC5050
and POD /CI supply sw itch.
Display sup ply is switched on
through the ON-mode I/O line
activate +5V/+12V supply
detection algorithm. See CHS protections.
Off/Stby to Semi
Enable the +1V2 supply (ENABLE-1V2 )
Wait 100m s
Enable the supply for
+1.8V and +3. 3V (ENABLE-3V3)
Start polling the detect-1V2-2V5-3V3
every 40ms
1V2 2V5 3V3 DCDC error
Activate supply detection algorithms for DC-
DC outputs
Wait 20ms
Supply fault error
H_17650_094a.eps
090826
Service Modes, Error Codes, and Fault Finding
Figure 5-4 “Off” to “Semi Stand-by” flowchart (part 1)
2009-Dec-04
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