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consent of Funai. Furthermore, any unauthorized commercial distribution of this manual or any revision hereto
is strictly prohibited.
Information in this document is subject to change without notice. Funai reserves the right to change the content
herein without the obligation to notify any person or organization of such changes.
with the design is a registered trademark of Funai Electric Co., Ltd and may not be used in any way
without the express written consent of Funai. All other trademarks used herein remain the exclusive property of
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otherwise, any license or right to use any of the trademarks displayed herein. Misuse of any trademarks or any
other content in this manual is strictly prohibited. Funai shall aggressively enforce its intellectual property rights
to the fullest extent of the law.
A9PF4UF/A9PH4UF/A9PJ4UF
090410
IMPORTANT SAFETY NOTICE
o
Proper service and repair is important to the safe, reliable operation of all
P&F Equipment. The service procedures recommended by P&F and
described in this service manual are effective methods of performing
service operations. Some of these service special tools should be used
when and as recommended.
It is important to note that this service manual contains various CAUTIONS
and NOTICES which should be carefully read in order to minimize the risk
of personal injury to service personnel. The possibility exists that improper
service methods may damage the equipment. It also is important to
understand that these CAUTIONS and NOTICES ARE NOT EXHAUSTIVE.
P&F could not possibly know, evaluate and advice the service trade of all
conceivable ways in which service might be done or of the possible
hazardous consequences of each way. Consequently, P&F has not
undertaken any such broad evaluation. Accordingly, a servicer who uses a
service procedure or tool which is not recommended by P&F must first use
all precautions thoroughly so that neither his safety nor the safe operation
of the equipment will be jeopardized by the service method selected.
The LCD panel is manufactured to provide many years of useful life.
Occasionally a few non active pixels may appear as a tiny spec of col
This is not to be considered a defect in the LCD screen.
Prior to shipment from the factory, our products are strictly inspected for recognized product safety and electrical
codes of the countries in which they are to be sold. However, in order to maintain such compliance, it is equally
important to implement the following precautions when a set is being serviced.
Safety Precautions for LCD TV
Circuit
1. Before returning an instrument to the
customer, always make a safety check of the
entire instrument, including, but not limited to, the
following items:
a. Be sure that no built-in protective devices are
defective and have been defeated during
servicing. (1) Protective shields are provided
on this chassis to protect both the technician
and the customer. Correctly replace all missing
protective shields, including any removed for
servicing convenience. (2) When reinstalling
the chassis and/or other assembly in the
cabinet, be sure to put back in place all
protective devices, including but not limited to,
nonmetallic control knobs, insulating
fishpapers, adjustment and compartment
covers/shields, and isolation resistor/capacitor
networks. Do not operate this instrument or
permit it to be operated without all
protective devices correctly installed and
functioning. Servicers who defeat safety
features or fail to perform safety checks
may be liable for any resulting damage.
b. Be sure that there are no cabinet openings
through which an adult or child might be able to
insert their fingers and contact a hazardous
voltage. Such openings include, but are not
limited to, (1) spacing between the Liquid
Crystal Panel and the cabinet mask, (2)
excessively wide cabinet ventilation slots, and
(3) an improperly fitted and/or incorrectly
secured cabinet back cover.
c. Antenna Cold Check - With the instrument AC
plug removed from any AC source, connect an
electrical jumper across the two AC plug
prongs. Place the instrument AC switch in the
on position. Connect one lead of an ohmmeter
to the AC plug prongs tied together and touch
the other ohmmeter lead in turn to each tuner
antenna input exposed terminal screw and, if
applicable, to the coaxial connector. If the
measured resistance is less than 1.0 megohm
or greater than 5.2 megohm, an abnormality
exists that must be corrected before the
instrument is returned to the customer. Repeat
this test with the instrument AC switch in the off
position.
d. Leakage Current Hot Check - With the
instrument completely reassembled, plug the
AC line cord directly into a 120 V AC outlet. (Do
not use an isolation transformer during this
test.) Use a leakage current tester or a
metering system that complies with American
National Standards Institute (ANSI) C101.1
Leakage Current for Appliances and
Underwriters Laboratories (UL) 1410, (50.7).
With the instrument AC switch first in the on
position and then in the off position, measure
from a known earth ground (metal water pipe,
conduit, etc.) to all exposed metal parts of the
instrument (antennas, handle brackets, metal
cabinet, screw heads, metallic overlays, control
shafts, etc.), especially any exposed metal
parts that offer an electrical return path to the
chassis. Any current measured must not
exceed 0.5 milli-ampere. Reverse the
instrument power cord plug in the outlet and
repeat the test.
READING SHOULD
NOT BE ABOVE 0.5 mA
LEAKAGE
DEVICE
BEING
TESTED
TEST ALL EXPOSED
METAL SURFACES
ALSO TEST WITH
PLUG REVERSED
USING AC
ADAPTER PLUG
AS REQUIRED
ANY MEASUREMENTS NOT WITHIN THE
LIMITS SPECIFIED HEREIN INDICATE A
POTENTIAL SHOCK HAZARD THAT MUST
BE ELIMINATED BEFORE RETURNING THE
INSTRUMENT TO THE CUSTOMER OR
BEFORE CONNECTING THE ANTENNA OR
ACCESSORIES.
2. Read and comply with all caution and safety-
related notes on or inside the receiver cabinet, on
the receiver chassis, or on the Liquid Crystal
Panel.
CURRENT
TESTER
+
EARTH
GROUND
_
2-1LTVN_ISP
3. Design Alteration Warning - Do not alter or add
to the mechanical or electrical design of this TV
receiver. Design alterations and additions,
including, but not limited to circuit modifications
and the addition of items such as auxiliary audio
and/or video output connections, might alter the
safety characteristics of this receiver and create a
hazard to the user. Any design alterations or
additions will void the manufacturer's warranty and
may make you, the servicer, responsible for
personal injury or property damage resulting
therefrom.
4. Hot Chassis Warning -
a. Some TV receiver chassis are electrically
connected directly to one conductor of the AC
power cord and maybe safety-serviced without
an isolation transformer only if the AC power
plug is inserted so that the chassis is
connected to the ground side of the AC power
source. To confirm that the AC power plug is
inserted correctly, with an AC voltmeter,
measure between the chassis and a known
earth ground. If a voltage reading in excess of
1.0 V is obtained, remove and reinsert the AC
power plug in the opposite polarity and again
measure the voltage potential between the
chassis and a known earth ground.
b. Some TV receiver chassis normally have 85V
AC(RMS) between chassis and earth ground
regardless of the AC plug polarity. This chassis
can be safety-serviced only with an isolation
transformer inserted in the power line between
the receiver and the AC power source, for both
personnel and test equipment protection.
c. Some TV receiver chassis have a secondary
ground system in addition to the main chassis
ground. This secondary ground system is not
isolated from the AC power line. The two
ground systems are electrically separated by
insulation material that must not be defeated or
altered.
5. Observe original lead dress. Take extra care to
assure correct lead dress in the following areas: a.
near sharp edges, b. near thermally hot parts-be
sure that leads and components do not touch
thermally hot parts, c. the AC supply, d. high
voltage, and, e. antenna wiring. Always inspect in
all areas for pinched, out of place, or frayed wiring.
Check AC power cord for damage.
6. Components, parts, and/or wiring that appear to
have overheated or are otherwise damaged
should be replaced with components, parts, or
wiring that meet original specifications.
Additionally, determine the cause of overheating
and/or damage and, if necessary, take corrective
action to remove any potential safety hazard.
7. Product Safety Notice - Some electrical and
mechanical parts have special safety-related
characteristics which are often not evident from
visual inspection, nor can the protection they give
necessarily be obtained by replacing them with
components rated for higher voltage, wattage, etc.
Parts that have special safety characteristics are
identified by a # on schematics and in parts lists.
Use of a substitute replacement that does not
have the same safety characteristics as the
recommended replacement part might create
shock, fire, and/or other hazards. The product's
safety is under review continuously and new
instructions are issued whenever appropriate.
Prior to shipment from the factory, our products
are strictly inspected to confirm they comply with
the recognized product safety and electrical codes
of the countries in which they are to be sold.
However, in order to maintain such compliance, it
is equally important to implement the following
precautions when a set is being serviced.
2-2LTVN_ISP
Precautions during Servicing
A. Parts identified by the # symbol are critical for
safety.
Replace only with part number specified.
B. In addition to safety, other parts and assemblies
are specified for conformance with regulations
applying to spurious radiation. These must also be
replaced only with specified replacements.
Examples: RF converters, RF cables, noise
blocking capacitors, and noise blocking filters, etc.
C. Use specified internal wiring. Note especially:
1) Wires covered with PVC tubing
2) Double insulated wires
3) High voltage leads
D. Use specified insulating materials for hazardous
live parts. Note especially:
1) Insulation Tape
2) PVC tubing
3) Spacers
4) Insulators for transistors.
E. When replacing AC primary side components
(transformers, power cord, etc.), wrap ends of
wires securely about the terminals before
soldering.
F.Observe that the wires do not contact heat
producing parts (heat sinks, oxide metal film
resistors, fusible resistors, etc.)
G. Check that replaced wires do not contact sharp
edged or pointed parts.
H. When a power cord has been replaced, check that
5~6 kg of force in any direction will not loosen it.
I.Also check areas surrounding repaired locations.
J. Use care that foreign objects (screws, solder
droplets, etc.) do not remain inside the set.
K. When connecting or disconnecting the internal
connectors, first, disconnect the AC plug from the
AC supply outlet.
L. When installing parts or assembling the cabinet
parts, be sure to use the proper screws and
tighten certainly.
2-3LTVN_ISP
Safety Check after Servicing
Examine the area surrounding the repaired location for damage or deterioration. Observe that screws, parts and
wires have been returned to original positions. Afterwards, perform the following tests and confirm the specified
values in order to verify compliance with safety standards.
1. Clearance Distance
When replacing primary circuit components, confirm
specified clearance distance (d) and (d') between
soldered terminals, and between terminals and
surrounding metallic parts. (See Fig. 1)
Table 1: Ratings for selected area
Chassis or Secondary Conductor
Primary Circuit
AC Line VoltageRegion
110 to 130 V
Note: This table is unofficial and for reference only. Be
sure to confirm the precise values.
U.S.A. or
Canada
Clearance
Distance (d), (d’)
≥ 3.2 mm
(0.126 inches)
2. Leakage Current Test
Confirm the specified (or lower) leakage current
between B (earth ground, power cord plug prongs) and
externally exposed accessible parts (RF terminals,
antenna terminals, video and audio input and output
terminals, microphone jacks, earphone jacks, etc.) is
lower than or equal to the specified value in the table
below.
Measuring Method: (Power ON)
Insert load Z between B (earth ground, power cord plug
prongs) and exposed accessible parts. Use an AC
voltmeter to measure across both terminals of load Z.
See Fig. 2 and following table.
d'd
Fig. 1
Exposed Accessible Part
Z
AC Voltmeter
(High Impedance)
Earth Ground
B
Power Cord Plug Prongs
Fig. 2
Table 2: Leakage current ratings for selected areas
AC Line VoltageRegionLoad ZLeakage Current (i)Earth Ground (B) to:
110 to 130 V
Note: This table is unofficial and for reference only. Be sure to confirm the precise values.
U.S.A. or
Canada
0.15 µF CAP. & 1.5 kΩ
RES. Connected in parallel
2-4LTVN_ISP
i ≤ 0.5 mA rms
Exposed accessible
parts
STANDARD NOTES FOR SERVICING
Circuit Board Indications
1. The output pin of the 3 pin Regulator ICs is
indicated as shown.
Top View
Out
2. For other ICs, pin 1 and every fifth pin are
indicated as shown.
Pin 1
3. The 1st pin of every male connector is indicated as
shown.
Pin 1
Input
In
Bottom View
5
10
Pb (Lead) Free Solder
Pb free mark will be found on PCBs which use Pb
free solder. (Refer to figure.) For PCBs with Pb free
mark, be sure to use Pb free solder. For PCBs
without Pb free mark, use standard solder.
Pb free mark
How to Remove / Install Flat Pack-IC
1. Removal
With Hot-Air Flat Pack-IC Desoldering Machine:
1. Prepare the hot-air flat pack-IC desoldering
machine, then apply hot air to the Flat Pack-IC
(about 5 to 6 seconds). (Fig. S-1-1)
Fig. S-1-1
2. Remove the flat pack-IC with tweezers while
applying the hot air.
3. Bottom of the flat pack-IC is fixed with glue to the
CBA; when removing entire flat pack-IC, first apply
soldering iron to center of the flat pack-IC and heat
up. Then remove (glue will be melted). (Fig. S-1-6)
4. Release the flat pack-IC from the CBA using
tweezers. (Fig. S-1-6)
CAUTION:
1. The Flat Pack-IC shape may differ by models. Use
an appropriate hot-air flat pack-IC desoldering
machine, whose shape matches that of the Flat
Pack-IC.
2. Do not supply hot air to the chip parts around the
flat pack-IC for over 6 seconds because damage
to the chip parts may occur. Put masking tape
around the flat pack-IC to protect other parts from
damage. (Fig. S-1-2)
3-1TVN_SN
3. The flat pack-IC on the CBA is affixed with glue, so
be careful not to break or damage the foil of each
pin or the solder lands under the IC when
removing it.
With Soldering Iron:
1. Using desoldering braid, remove the solder from
all pins of the flat pack-IC. When you use solder
flux which is applied to all pins of the flat pack-IC,
you can remove it easily. (Fig. S-1-3)
CBA
Masking
Tape
Tweezers
Hot-air
Flat Pack-IC
Desoldering
Machine
Flat Pack-IC
Fig. S-1-2
Flat Pack-IC
Desoldering Braid
Soldering Iron
Fig. S-1-3
2. Lift each lead of the flat pack-IC upward one by
one, using a sharp pin or wire to which solder will
not adhere (iron wire). When heating the pins, use
a fine tip soldering iron or a hot air desoldering
machine. (Fig. S-1-4)
Sharp
Pin
Fine Tip
Soldering Iron
3. Bottom of the flat pack-IC is fixed with glue to the
CBA; when removing entire flat pack-IC, first apply
soldering iron to center of the flat pack-IC and heat
up. Then remove (glue will be melted). (Fig. S-1-6)
4. Release the flat pack-IC from the CBA using
tweezers. (Fig. S-1-6)
Fig. S-1-4
3-2TVN_SN
With Iron Wire:
1. Using desoldering braid, remove the solder from
all pins of the flat pack-IC. When you use solder
flux which is applied to all pins of the flat pack-IC,
you can remove it easily. (Fig. S-1-3)
2. Affix the wire to a workbench or solid mounting
point, as shown in Fig. S-1-5.
3. While heating the pins using a fine tip soldering
iron or hot air blower, pull up the wire as the solder
melts so as to lift the IC leads from the CBA
contact pads as shown in Fig. S-1-5.
4. Bottom of the flat pack-IC is fixed with glue to the
CBA; when removing entire flat pack-IC, first apply
soldering iron to center of the flat pack-IC and heat
up. Then remove (glue will be melted). (Fig. S-1-6)
5. Release the flat pack-IC from the CBA using
tweezers. (Fig. S-1-6)
Note: When using a soldering iron, care must be
taken to ensure that the flat pack-IC is not
being held by glue. When the flat pack-IC is
removed from the CBA, handle it gently
because it may be damaged if force is applied.
Hot Air Blower
2. Installation
1. Using desoldering braid, remove the solder from
the foil of each pin of the flat pack-IC on the CBA
so you can install a replacement flat pack-IC more
easily.
2. The “●” mark on the flat pack-IC indicates pin 1.
(See Fig. S-1-7.) Be sure this mark matches the
pin 1 on the PCB when positioning for installation.
Then presolder the four corners of the flat pack-IC.
(See Fig. S-1-8.)
3. Solder all pins of the flat pack-IC. Be sure that
none of the pins have solder bridges.
Example :
Pin 1 of the Flat Pack-IC
is indicated by a " " mark.
Fig. S-1-7
To Solid
Mounting Point
CBA
Tweezers
Iron Wire
Soldering Iron
Fig. S-1-5
Fine Tip
Soldering Iron
Flat Pack-IC
or
Presolder
Flat Pack-IC
CBA
Fig. S-1-8
Fig. S-1-6
3-3TVN_SN
Instructions for Handling Semiconductors
Electrostatic breakdown of the semi-conductors may
occur due to a potential difference caused by
electrostatic charge during unpacking or repair work.
1. Ground for Human Body
Be sure to wear a grounding band (1 MΩ) that is
properly grounded to remove any static electricity that
may be charged on the body.
2. Ground for Workbench
Be sure to place a conductive sheet or copper plate
with proper grounding (1 MΩ) on the workbench or
other surface, where the semi-conductors are to be
placed. Because the static electricity charge on
clothing will not escape through the body grounding
band, be careful to avoid contacting semi-conductors
with your clothing.
<Incorrect>
<Correct>
1MΩ
CBA
Grounding Band
1MΩ
CBA
Conductive Sheet or
Copper Plate
3-4TVN_SN
CABINET DISASSEMBLY INSTRUCTIONS
[32PFL6704D/F7]
Notes: 1. Please put your machine on soft material to avoid to scrape panel when you disassemble it.
2. The installation specifications of the part are subject to change without notice.
3. By the difference of the LCD panel, the method of installing each part might be different.
1. Assembly/Panel Removal
Front view
3. Remove the Loudspeaker Box.
Back view
Remove the 2 screws and connector 1736.
1. Remove the stand.
Remove the 4 screws.
2. Remove the Back cover assembly.
Remove the 20 screws.
4. Remove the Woofer Bracket.
Remove the 2 screws.
5. Remove the Top Frame.
Remove the 3 screws.
4-1PL9.3DC
6. Remove the SSB.
Remove the 6 connectors. (1735, 1G50, 1G51,
1M20, 1M95, 1M99)
Remove the 8 screws.
7. Remove the Power supply Module.
Remove the 3 connectors. (CN1, CN2, CN3)
Remove the 6 screws.
8. Remove the Left Loudspeaker.
Remove the 2 screws.
10. Remove the Leading Edge Cover and Stand Plate.
Remove the 6 screws.
11. Remove the Module IR.
Remove the 2 screws and connector J2.
9. Remove the Right Loudspeaker.
Remove the 2 screws.
12. Remove the Light Guide.
4-2PL9.3DC
13. Remove the Module Control Knob.
Release a locking tab.
2. Set Re-assembly
To re-assemble the whole set, execute all processes in
reverse order.
Note: While re-assembling, make sure that all cables
are placed and connected in their original
position.
• The content is different according to the product.
14. Remove the TFT-LCD.
Remove the 9 screws.
4-3PL9.3DC
CABINET DISASSEMBLY INSTRUCTIONS
[42PFL6704D/F7, 47PFL6704D/F7]
Notes: 1. Please put your machine on soft material to avoid to scrape panel when you disassemble it.
2. The installation specifications of the part are subject to change without notice.
3. By the difference of the LCD panel, the method of installing each part might be different.
1. Assembly/Panel Removal
Front view
3. Remove the SSB.
Back view
Remove the 6 connectors. (1735, 1G50, 1G51,
1M20, 1M95, 1M99)
Remove the 8 screws.
4. Remove the Power supply Module.
Remove the 3 connectors. (CN1, CN2, CN3)
Remove the 8 screws.
1. Remove the stand.
Remove the 4 screws.
2. Remove the Back cover assembly.
Remove the 22 screws.
5. Remove the Left Loudspeaker.
Remove the 2 screws.
6. Remove the Right Loudspeaker.
Remove the 2 screws.
4-4PL9.3DC
7. Remove the Leading Edge Cover, PSU Bar Right ,
VESA BKT BTM Right and Stand Plate.
Remove the 10 screws
8. Remove the Module IR.
Remove the 2 screws and connector J2.
10. Remove the TFT-LCD.
Remove the 8 screws.
2. Set Re-assembly
To re-assemble the whole set, execute all processes in
reverse order.
Note: While re-assembling, make sure that all cables
are placed and connected in their original
position.
• The content is different according to the product.
9. Remove the Module Control Knob.
Release a locking tab.
4-5PL9.3DC
SERVICE MODES, ERROR CODES, and FAULT FINDING
1Test Points
In the chassis schematics and layout overviews, the test points
are mentioned. In the schematics, test points are indicated with
“Fxxx” or “Ixxx”, in the layout overviews with a “half-moon” sign.
As most signals are digital, it will be difficult to measure
waveforms with a standard oscilloscope.
Perform measurements under the following conditions:
•Service Default Mode.
•Video: Color bar signal.
•Audio: 3 kHz left, 1 kHz right.
2Se rvice Modes
The Service Mode feature is split into four parts:
•Service Default Mode (SDM).
•Service Alignment Mode (SAM).
•Customer Service Mode (CSM).
•Computer Aided Repair Mode (ComPair).
SDM and SAM offer features, whic
engineer to repair/align a TV set. Some features are:
•A pre-defined situation to ensure measurements can be
made under uniform conditions (SDM).
•Activates the blinking LED procedure for error identification
when no picture is available (SDM).
•The possibility to overrule software protections when SDM
is entered via the Service pins.
•Make alignments (e.g. White Tone), (de)select options,
enter options codes, reset the error buffer (SAM).
•Display information (“SDM”
right corner of screen, error buffer, software version,
operating hours, options
The CSM is a Service Mode that can be enabled by the
consumer. The CSM displays diagnosis information, which the
customer can forward to the dealer or call centre. In CSM
mode, “CSM”, is displayed in the top right corner of the screen.
The information provided in CSM and the purpose of CSM is to:
•Increase the home repair hit rate.
•Decrease the number of nuisance calls.
•Solved customers' problem without home visit.
2.1General
h can be used by the Service
or “SAM” indication in upper
and option codes, sub menus).
Life Timer
During the life time cycle of the TV set, a timer is kept (called
“Op. Hour”). It counts the normal operation hours (not the
Stand-by hours). The actual value of the timer is displayed in
SDM and SAM in a decimal value. Every two soft-resets
increase the hour by +1. Standby hours are not counted.
Software Identification, Version and Cluster
The software ID, version, and cluster will be shown in the main
menu display of SDM, SAM, and CSM.
The screen will show: “AAAABCD X.YY”, where:
•AAAA
•B
is the chassis name: LC92. (Development chassis)
is the region indication: E= Europe, A= AP/China, U=
NAFTA, L= LATAM.
•C is the display indication: L= LCD, P= Plasma.
•D is the language/feature indication: P= Philips, M=
Magnavox.
•X is the main version number: this is updated with a major
change of specification (incompatible with the previous
software version). Numbering will go from 1 - 9 and A - Z.
–If the main version number changes, the new version
number is written in the NVM.
–If the main version number changes, the default
settings are loaded.
•
is the sub version number: this is updated with a minor
YY
change (backwards compatible with the previous versions)
Numbering will go from 00 - 99.
–If the sub version number changes, the new version
number is written in the NVM.
–If the NVM is fresh, the software identification, version,
and cluster will be written to NVM.
Display Option Code Selection
When after an SSB or display exchange, the display option
code is not set properly, it will result in a TV with “no display”.
Therefore, it is required to set this display option code after
such a repair.
To do so, press the following key sequence on a standard RC
transmitter: “062598"directly followed by MENU and "xxx"
where “xxx” is a 3 digit decimal value of the panel type: see
column “Panel Code” in table “Option Codes OP1...OP7” (ch.
8), or see sticker on the side/bottom of the cabinet. When the
value is accepted and stored in NVM, the set will switch to
Stand-by, to indicate that the process has been completed.
Some items are applicable to all Service Modes or are general.
These are listed below.
Display Option
Code
39mm
040
PHILIPS
MODEL:
2PF9968/10
3
27mm
SERIAL NO:
PROD.
AG 1A0620 000001
(CTN Sticker)
Figure 1 Location of Display Option Code sticker
During this algorithm, the NVM-content must be filtered,
because several items in the NVM are TV-related and not SSBrelated (e.g. Model and Prod. S/N). Therefore, “Model” and
“Prod. S/N” data is changed into “See Type Plate”.
In case a call centre or cons
umer reads “See Type Plate” in
CSM mode, he needs to look to the side/bottom sticker to
identify the set, for further actions.
5-1PL9.3SM
Service Default Mode (SDM)
2.2
Purpose
Set the TV in SDM mode in order to be able to:
•Create a pre-defined setting for measurements to be
made.
•Override software protections.
•Start the blinking LED procedure.
•Read the error buffer.
•Check the life timer.
Specifications
Table 1 SDM default settings
RegionFreq. (MHz)
Europe (except France),
AP-PAL/-Multi
NAFTA, AP-NTSC61.25 (channel 3)NTSC M
ATAL
475.25PAL B/G
Default syst.
L MACESecnarF
M LAPM
On Screen Menu
After activating SDM, the following screen is visible, with SDM
in the upper right corner of the screen to indicate that the
television is in Service Default Mode.
Figure 3 SDM menu
•Set linear video and audio settings to 50%, but volume to
25%. Stored user settings are not affected.
•All service-unfriendly modes (if present) are disabled, since
they interfere with diagnosing/repairing a set. These
service unfriendly modes are:
–(Sleep) timer.
–Blue mute/Wall paper.
–Auto switch “off” (when there is no “ident” signal).
–Hotel or hospital mode.
–Child lock or parental lock (manual or via V-chi p).
–Skipping, blanking of “Not favorite”, “Skipped” or
“Locked” presets/channels.
–Automatic storing of Personal Preset or Last Status
settings.
–Automatic user menu time-out (menu switches back/
OFF automatically.
–Auto Volume levelling (AVL).
How to Activate
To activate SDM, use
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU button
(do not allow the display to time out between entries while
keying the sequence).
•Short one of the “Service” jumpers on the TV board during
cold start (see Figures “Service jumper”). Then press the
mains button (remove the short after start-up).
Caution: Activating SDM by shorting “Service” jumpers will
override the DC speaker prot
I2C error (error 4), and the Tr
(error 5). When doing this, the service-technician must
know exactly what he is doing, as it could damage the
television set.
one
of the following methods:
ection (error 1), the General
ident video processor error
Menu explanation:
•HHHHH: Are the operating hours (in decimal).
AAAABCD-X.YY
•
“General” -> “Software Identification, Version, and Cluster”
for the SW name definition.
•EER: Shows all errors detected since the last time the
buffer was erased. Five errors possible.
•OP: Used to read-out the option bytes. See “Options” in the
Alignments section for a detailed description. Ten codes (in
two rows) are possible.
How to Navigate
As this mode is read only, there is not much to navigate. To
switch to other modes, use one of the following methods:
•Command MENU from the user remote will enter the
normal user menu (brightness, contrast, color, etc...) with
“SDM” OSD remaining, and pressing MENU key again will
return to the last status of SDM again.
•To prevent the OSD from interfering with measurements in
SDM, command “OSD” or “i+” (“STATUS” or “INFO” f or
NAFTA and LATAM) from the user remote will toggle the
OSD “on/off” with “SDM” OSD remaining always “on”.
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the OSD/STATUS/INFO/I+ button to switch to SAM (do not allow the
display to time out between entries while keying the
sequence).
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or on the television set.
If you switch the television set “off” by removing the mains (i.e.,
unplugging the television), the television set will remain in SDM
when mains is re-applied, and the error buffer is not cleared.
The error buffer will only be cleared when the “clear” command
is used in the SAM menu.
: See paragraph “Service Modes” ->
Figure 2 Service jumper (SSB component side)
Note:
•If the TV is switched “off” by a power interrupt while in SDM,
the TV will show up in the last status of SDM menu as soon
as the power is supplied again. The error buffer will not be
cleared.
•In case the set is in Factory mode by accident (with “F”
displayed on screen), by pressing and hold “VOL-“ and
“CH-” together should leave Factory mode.
5-2PL9.3SM
Service Alignment Mode (SAM)
2.3
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Specifications
•Operation hours counter (maximum five digits displayed).
•Software version, error codes, and option settings display.
•Error buffer clearing.
•Option settings.
•Software alignments (White Tone).
•NVM Editor.
•Set the screen mode to full screen (all content on screen is
visible).
How to Activate
To activate SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “
STATUS/INFO/I+ button (it depends on region which
button is present on the RC). Do not allow the display to
time out between entries while keying the sequence.
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
” directly followed by the OSD/
062596
4.
RGB Align. Used to align the White Tone. See “White
Tone” in the “Alignments” chapter for a detailed
description.
5. NVM Editor. Can be used to change the NVM data in the
television set. See also paragraph “Fault Finding and
Repair Tips” further on.
6.
NVM Copy. Gives the possibility to copy/load the NVM file
to/from an USB stick.
How to Navigate
•In the SAM menu, select menu items with the UP/DOWN
keys on the remote control transmitter. The selected item
will be indicated. When not all
use the UP/DOWN keys to display the next / previous
menu items.
•With the LEFT/RIGHT keys, it is possible to:
–Activate the selected menu item.
–Change the value of the selected menu item.
–Activate the selected sub menu.
•When you press the MENU button twice while in top level
SAM, the set will switch to the normal user menu (with the
SAM mode still active in the background). To return to the
SAM menu press the MENU button.
•The “OSD/STATUS/INFO/i+ ” key from the user remote will
toggle the OSD “on/off” with “SAM” OSD remaining always
“on”.
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU
to switch to SDM (do not allow the display to time out
between entries while keying the sequence).
menu items fit on the screen,
button
Figure 4 SAM menu
Menu explanation:
1. System Information:Op. Hour. This represents the life timer. The timer
•
counts normal operation hours, but does not count
Stand-by hours.
MAIN SW ID.
•
“General” -> “Software Identification, Version, and
Cluster” for the SW name definition.
•ERROR CODES . Shows all errors detected since the
last time the buffer was erased. Five errors possible.
•OP1 / OP2. Used to read-out the option bytes. See
“Options” in the Alignments section for a detailed
description. Ten codes are possible.
2.
3. Options.. Used to set the option bits. See “Options” in the
Erases the contents of the error buffer. Select the
Clear.
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
“Alignments” chapter for a detailed description.
See paragraph “Service Modes” ->
How to Store SAM Settings
To store the settings changed in SAM mode (except the
OPTIONS and RGB ALIGN settings), leave the top level SAM
menu by using the POWER button on the remote control
transmitter or the television set. The mentioned exceptions
must be stored separately via the STORE button.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
Note:
•When the TV is switched “off” by a power interrupt while in
SAM, the TV will show up in “normal operation mode” as
soon as the power is supplied again. The error buffer will
not be cleared.
•In case the set is in Factory mode by accident (with “F”
displayed on screen), by pressing and hold “VOL-“ and
“CH-” together should leave Factory mode.
5-3PL9.3SM
2.4Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. A call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps them to diagnose
problems and failures in the TV before making a service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
•Ignore “Service unfriendly modes”.
•Line number for every line (to make CSM language
independent).
•Set the screen mode to full screen (all contents on screen
is visible).
•After leaving the Customer Service Mode, the original
settings are restored.
•Possibility to use
enter the specific channel number on the RC.
How to Activate
To activate CSM, press the following key sequence on a
standard remote control transmitter: “123654” (do not allow the
display to time out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
“CH+” or “CH-” for channel surfing, or
Menu Explanation
1. Model Number.
2. Production Serial Number. Product serial no., e.g.
SV1A0805123456 (*). SV= Production center, 1= BOM
code, A= Service version change code, 08= Production
year, 05= Production week, 123456= Serial number.
3. Software Version. Main software cluster and version is
displayed.
4. Option Code 1. Option code information (group 1).
5. Option Code 2. Option code information (group 2).
6. Codes. Error buffer contents.
7.
8. Display.
9. NVM Version. The NVM software version no.
10. PQ Version. PQ (picture quality) data version. This is a
11. Key (HDCP). Indicates if the HDMI keys (or HDCP keys)
12. Digital Signal Quality. Tuner signal condition in
13. Blank.
14. Audio System. Gives information about the audio system
15. HDAU. HDMI audio stream detection. “YES” means audio
16. Video Format. Gives information about the video format of
17. HD SW ID. Shows the HD DNM software version.
18. FPGA SW ID. Shows the FPGA software version (if
19. DFI SW ID. Shows the DFI software version (if present).
20. Standby uP SW ID. Shows the Standby Processor
Indication of the SSB factory ID (= 12nc). (*)
SSB.
subset of the main SW.
are valid or not.
percentage.
of the selected transmitter (MONO/STEREO).
stream detected. “NO” means no audio stream present.
Only displayed when HDMI source is selected.
the selected transmitter (480p30/720p60/1080i50/1080i60,
etc...). Is applicable to both HDMI and CVI sources.
present).
software version.
Type number, e.g. XXPFL6704D/F7
Indication of the display ID (=12 nc). (*)
Figure 5 CSM menu -1- (example)
Figure 6 CSM menu -2- (example)
(*)
If an NVM IC is replaced or initialized, these items must be
re-written to the NVM. ComPair will foresee in a possibility to
do this.
How to Exit
To exit CSM, use one of the following methods:
•Press the MENU button twice on the remote control
transmitter.
•Press the POWER button on the remote control
transmitter.
•Press the POWER button on the television set.
5-4PL9.3SM
3Error Codes
3.1Introduction
Error codes are required to indicate failures in the TV set. In
principle a unique error code is available for every:
•Activated protection.
•Failing I2C device.
•General I2C error.
•SDRAM failure.
The last five errors, stored in the NVM, are shown in the
Service menu’s. This is called the error buffer.
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
An error will be added to the buffer if this error differs from any
error in the buffer. The last found error is displayed on the left.
An error with a designated error code may never lead to a
deadlock situation. This means that it must always be
diagnosable (e.g. error buffer via OSD or blinking LED
procedure, ComPair to read from the NVM).
In case a failure identified by an error code automatically
results in other error codes (cause and effect), only the error
code of the MAIN failure is displayed.
Example: In case of a failure of the I2C bus (CAUSE), the error
code for a “General I2C failure” and “Protection errors” is
displayed. The error codes for the single devices (EFFECT) is
not displayed. All error codes are stored in the same error
buffer (TV’s NVM) except when the NVM itself is defective.
3.2How to Read the Error Buffer
You can read the error buffer in 3 ways:
•On screen via the SAM/SDM/CSM (if you have a picture).
Example:
–ERROR: 0 0 0 0 0 : No errors detected
–ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
–ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
•Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
•Via ComPair.
5-5PL9.3SM
3.3Error Codes
4The Blinking LED Procedure
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
Code Error Description
0No Error -- -- -- N/A -- -- --
1DC Protection MT5382
2+12V Failure WT61P7
3Stand-by Control-
ler I2C
4General I2C I2C0 Bus Error Log Communication Error on
5 #MT8280 I2CI2C0 Bus Error Log Communication Error with
6System NVM I2C I2C0 Bus Protection Communication Error with
7Tuner Tuner I2C Bus Error Log Communication Error with
8IF/PLL Demodula-
tor
9Ambilight FPGA I2C0 Bus Error Log Communication Error with
10Reserved -- -- -- N/A -- -- --
11Reserved -- -- -- N/A -- -- --
12Reserved -- -- -- N/A -- -- --
13HDMI Switch I2C I2C0 Bus Error Log Communication Error with
14MT8280 DRAM1 DRAM R/W
15Reserved -- -- -- N/A -- -- --
16Reserved -- -- -- N/A -- -- --
17Reserved -- -- -- N/A -- -- --
18 # Channel Decoder
I2C
19 # Pro Idiom I2CI2C0 Bus Error Log Communication Error with
21 # Bolt-On HDMI
NVM I2C
Detection via: Type
(7A01)
(7E23)
I2C0 Bus Protection Communication Error with
Tu ner I2C Bus Error Log Communication Error with
(7B02/03)
I2C0 Bus Error Log Communication Error with
I2C0 Bus Error Log Communication Error with
Remarks
Protection DC_PROT = Low
Protection POWER_DOWN = Low
WT61P7
I2C0 Bus
MT8280
System NVM
Tuner TDQU
TDA9886
EC2S
Sil9185
Error Log R/W Error with DRAM1 or
DRAM2
MT5112 (reserved for
BDS modules)
Pro Idiom (reserved for
BDS modules)
BDS Bolt-On (reserved for
BDS modules)
4.1Introduction
The software is capable of identifying different kinds of errors.
Because it is possible that more than one error can occur over
time, an error buffer is available, which is capable of storing the
last five errors that occurred. This is useful if the OSD is not
working properly.
Errors can also be displayed by the blinking LED procedure.
The method is to repeatedly let the front LED pulse with as
many pulses as the error code number, followed by a period of
1.5 seconds in which the LED
is “off”. Then this sequence is
repeated.
Example (1) : error code 4 will result in four times the sequence
LED “on” for 0.25 seconds / LED “off” for 0.25 seconds. After
this sequence, the LED will be “off” for 1.5 seconds. Any RC5
command terminates the sequence. Error code LED blinking is
in red color.
Example (2) : the content of the error buffer is “12 9 6 0 0”
After entering SDM, the following occurs:
•1 long blink of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long blink of 1.5 seconds
to finish the sequence,
•The sequence starts again with 12 short blinks.
4.2Displaying the Entire Error Buffer
Additionally, the entire error buffer is displayed when Service
Mode “SDM” is entered. In case the TV set is in protection or
Stand-by: The blinking LED procedure sequence (as in SDMmode in normal operation) must be triggered by the following
RC sequence: “MUTE” “062500” “OK ”.
In order to avoid confusion with RC5 signal reception blinking,
this blinking procedure is terminated when a RC5 command is
received.
#If IC/board available.
3.4How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
•By using the CLEAR command in the SAM menu:
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note:
If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
5-6PL9.3SM
5Fault Finding and Repair Tips
Table 2 NVM editor overview
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•
any fault finding actions, check if the correct
Before
options are set.
5.1Software Protections
Most of the protections and errors use either the stand-by or the
micro processor as detection device. Since in these cases,
checking of observers, polling of ADCs, and filtering of input
values are all heavily softwar
e based, these protections are
referred to as software protections.
There are several types of software related protections, solving
a variety of fault conditions:
•Protections related to supplies:
Protections related to breakdown of the safety check
•
check of the 12V.
mechanism. E.g. since the protection detections are done
by means of software, failing of the software will have to
initiate a protection mode since safety cannot be
guaranteed any more.
Remark on the Supply Errors
The detection of a supply dip or
playing of the set does not lead to
supply loss during the normal
a protection, but to a cold
reboot of the set. If the supply is still missing after the reboot,
the TV will go to protection.
Protections during Start-up
During TV start-up, some voltages and IC observers are
actively monitored to be able to optimize the start-up speed,
and to assure good operation of all components. If these
monitors do not respond in a defined way, this indicates a
malfunction of the system and leads to a protection.
5.2Hardware Protections
The only real hardware protection in
an audio problem) the audio protecti
this chassis is (in case of
on circuit that will trigger
the uP to switch “off” the TV.
Repair Tip
•It is also possible that you have an audio DC protection
because of an interruption in one or both speakers (the DC
voltage that is still on the circuit cannot disappear through
the speakers).
Caution:
(dis)connecting the speaker wires during the ON
state of the TV at high volume can damage the audio
amplifier.
HexDecDescription
Address0x000A10Existing value
Value0x00000New value
StoreStore?
5.4Load Default NVM Values
It is possible to download default values automatically into the
NVM in case a blank NVM is placed or when the NVM first 20
address contents are “FF”. After the default values are
downloaded, it is possible to start-up and to start aligning the
TV set. To initiat e a forced default download the following
action has to be performed:
1. Switch “off” the TV set with the mains cord disconnected
from the wall outlet (it does not matter if this is from “Standby” or “Off” situation).
2. Short-circuit the SDM jumpers on the SSB (keep short
circuited).
3. Press “P+” or “CH+” on t
he local keyboard (and keep it
pressed).
4. Reconnect the mains supply to the wall outlet.
5. Release the “P+” or “CH+” when the set is started up and
has entered SDM.
When the downloading has completed successfully, the set
should be into Stand-by, i.e. red LED on.
Alternative method:
It is also possible to upload the default values to the NVM with
ComPair in case the SW is changed, the NVM is replaced with
a new (empty) one, or when the NVM content is corrupted.
After replacing an EEPROM (or with a defective/no EEPROM),
default settings should be used to enable the set to start-up and
allow the Service Default Mode and Service Alignment Mode to
be accessed.
5.5 Display option code
Caution: In case you have replaced the SSB, always check the
display option code in SAM, even if you have picture.
With a wrong display option code it is possible that you have
picture, but that in certain conditions you have unwanted
side-effects.
5.3NVM Editor
In some cases, it can be convenient if one directly can change
the NVM contents. This can be done with the “NVM Editor” in
SAM mode. With this option, single bytes can be changed.
Caution:
•Do not change these, without understanding the
function of each setting, because incorrect NVM
settings may seriously hamper the correct functioning
of the TV set!
•Always write down the existing NVM settings, before
changing the settings. This will enable you to return to the
original settings, if the new se
ttings turn out to be incorrect.
5-7PL9.3SM
6Alignments
Note: Figures below can deviate
slightly from the actual
situation, due to the different set executions.
General: The Service Default Mode (SDM) and Service
Alignment Mode (SAM) are described in chapter 5. Menu
navigation is done with the CURSOR UP, DOWN, LE FT or
RIGHT keys of the remote control transmitter.
6.1General Alignment Conditions
Perform all electrical adjustments under the following
conditions:
•Power supply voltage (depends on region):
– AP-NTSC: 120 V
– AP-PAL-multi: 120 - 230 V
– EU: 230 V
AC
– LATAM-N TSC: 120 - 230 V
– US: 120 V
AC
or 230 V
AC
AC
/ 50 Hz (± 10%).
/ 60 Hz (
AC
± 10%).
/ 50 Hz (± 10%).
AC
/ 50 Hz (± 10%).
/ 50 Hz (
•Connect the set to the mains via an isolation transformer
with low internal resistance.
•Allow the set to warm up for approximately 15 minutes.
•Measure voltages and waveforms in relation to correct
ground (e.g. measure audio signals in relation to
AUDIO_GND).
Caution:
It is not allowed to use heatsinks as ground.
•Test probe: Ri > 10 Mohm, Ci < 20 pF.
•Use an isolated trimmer/screwdriver to perform
alignments.
6.2Hardware Alignments
There are no hardware alignments foreseen for this chassis.
6.3Software Alignments
With the software alignments of the Service Alignment Mode
(SAM), the RGB alignments can be performed:
•white tone (warm, normal, cool)
•black level offset
6.3.1 RGB Alignment
Before alignment, in customer menu, choose “Movie” as
predefined picture and sound setting (“Auto Mode” button on
RC). Also in menu “TV menu” > “TV settings” > “Pict ure”, set
•“Active Control” to “Off”
•“Color Enhancement” to “Off”
•“Dynamic Contrast” to “Off”
•“DNR” to “Off”.
White Tone Alignment:
•Activate SAM
•Select “RGB Align”
•Use a 75% white screen (Fluke 54200) or “Flat73”
(Quantum Data 802BT) as input signal and set the
following values:
– All “R/G/B Gain” values initial to “128” (maximum).
– All “R/G/B Offset” values (blacklevel) to “0”.
In case you have a color analyzer:
•Measure with a calibrated (phosphor- independent) color
analyzer (e.g. Minolta CA-210) in the centre of the screen.
± 10%).
Consequently, the measurement needs to be done in a
dark environment.
•Adjust the correct x,y coordinates (while holding one of the
White point registers R, G or B on “128”) by means of
decreasing the value of one or two other white points to the
correct x,y coordinates (see table “White D alignment
values”). Toler ance: dx: ± 0.004, dy: ± 0.004.
•Repeat this step for the other color Temperatures that need
to be aligned.
•Select “Store” in the “RGB Align” menu to store the aligned
values to the NVM.
Table 3 White D alignment values
Val ue
Cool
(11500 K)
Normal
(9000 K)
Warm
(6500 K)
x0.2760.2890.314
y0.2770.2910.319
If you do not have a color analyzer, you can use the default
values. This is the next best so
lution. The default values are
average values coming from production (statistics).
•Set the “R/G/B Gain” default values per temperature
according to the values in the “Tint settings” table.
•Select “Store” in the “RGB Align” menu to store the aligned
values to the NVM.
Table 4 Tint settings
t
A
nemngil
WARM_RED255*255*
WARM_GREEN 236*236*
WARM_BLUE180*180*
NORMAL_RED246*246*
NORMAL_GREEN248*248*
NORMAL_BLUE255*255*
COOL_RED210*210*
COOL_GREEN226*226*
COOL_BLUE255*255*
"
74"24
Note: *These values were not available at the time of writing,
therefore they come from an early production sample (for
indication only). As soon as the production data become
available, a Service Info or Service Manual update will be
issued via the appropriate channels.
Black Level Offset Alignment
•Activate SAM.
•Select “RGB Align” and choose a temperature.
•For each temperature, the “R/G/B Offset” value should be
set to “0”.
•Select “Store” in the “RGB Align” menu to store the aligned
values to the NVM.
5-8PL9.3SM
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