Copyright 2009 Koninklijke Philips Electronics N.V.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic, mechanical,
photocopying, or otherwise without the prior permission of Philips.
Published by JA/WS 0968 BU TV Consumer CarePrinted in the NetherlandsSubject to modificationEN 3122 785 18700
2010-Jul-01
EN 2LC9.2L LA1.
Revision List
1.Revision List
Manual xxxx xxx xxxx.0
•First release.
2.Technical Specifications and Connections
Index of this chapter:
2.1 Technical Specifications
2.2 Directions for Use
2.3 Connections
2.4 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
2.1Technical Specifications
For on-line product support please use the links in Table 2-1.
Here is product information available, as well as getting started,
user manuals, frequently asked questions and software &
drivers.
Table 2-1 Described Model numbers
CTNStylingPublished in:
32PFL5604D/78
42PFL5604D/78
42PFL7404D/78
47PFL5604D/78
52PFL7404D/78
P & S3122 785 18700
P & S3122 785 18700
Frame3122 785 18700
P & S3122 785 18700
Frame3122 785 18700
2.2Directions for Use
You can download this information from the following websites:
13 - CVI-1 & 2: Cinch: Video YPbPr - In, Audio - In
Gn - Video Y 1 V
Bu - Video Pb 0.7 V
Rd - Video Pr 0.7 V
Wh - Audio - L 0.5 V
Rd - Audio - R 0.5 V
/ 75 Ω jq
PP
/ 75 Ω jq
PP
/ 75 Ω jq
PP
/ 10 kΩ jq
RMS
/ 10 kΩ jq
RMS
14 - HDMI 1, 2, and 3: Digital Video, Digital Audio - In
Figure 2-4 HDMI (type A) connector
1 - D2+ Data channel j
2 - Shield Gnd H
3 - D2- Data channel j
4 - D1+ Data channel j
5 - Shield Gnd H
6 - D1- Data channel j
7 - D0+ Data channel j
8 - Shield Gnd H
9 - D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - n.c.
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
2.4Chassis Overview
Refer to chapter 9. Block Diagrams for PWB/CBA locations.
2010-Jul-01
Precautions, Notes, and Abbreviation List
3.Precautions, Notes, and Abbreviation List
EN 5LC9.2L LA3.
Index of this chapter:
3.1 Safety Instructions
3.2 Warnings
3.3 Notes
3.4 Abbreviation List
3.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 MΩ and 12 MΩ.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
3.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kΩ).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).
•All capacitor values are given in micro-farads (μ=× 10
nano-farads (n =× 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed on the Philips
Spare Parts Web Portal.
3.3.3Spare Parts
For the latest spare part overview, consult your Philips Spare
Part web portal.
3.3.4BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: http://www.atyourservice-magazine.com
“Magazine”, then go to “Repair downloads”. Here you will find
Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile.
Where applicable and available, this profile is added to the IC
Data Sheet information section in this manual.
-9
), or pico-farads (p =× 10
. Select
-12
-6
),
).
3.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
3.3Notes
3.3.1 General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode with a colour bar signal and stereo
sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and
picture carrier at 475.25 MHz for PAL, or 61.25 MHz for
NTSC (channel 3).
3.3.5Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin. If lead-free solder paste is
required, please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
3.3.6Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
2010-Jul-01
EN 6LC9.2L LA3.
Precautions, Notes, and Abbreviation List
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production centre (e.g.
AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers
to the Service version change code, digits 5 and 6 refer to the
production year, and digits 7 and 8 refer to production week (in
example below it is 2006 week 17). The 6 last digits contain the
serial number.
MODEL :
PROD.NO:
32PF9968/10
AG 1A0617 000001
MADE IN BELGIUM
220-240V 50/60Hz
VHF+S+H+UHF
S
10000_024_090121.eps
~
BJ3.0E LA
Figure 3-1 Serial number (example)
3.3.7 Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
3.3.8 Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
128W
100105
3.4Abbreviation List
0/6/12SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3
format
AARAAutomatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to
remove horizontal black bars; keeps
the original aspect ratio
ACIAutomatic Channel Installation:
algorithm that installs TV channels
directly from a cable network by
means of a predefined TXT page
ADCAnalogue to Digital Converter
AFCAutomatic Frequency Control: control
signal used to tune to the correct
frequency
AGCAutomatic Gain Control: algorithm that
controls the video input of the feature
box
AMAmplitude Modulation
APAsia Pacific
ARAspect Ratio: 4 by 3 or 16 by 9
ASFAuto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information
ATSCAdvanced Television Systems
Committee, the digital TV standard in
the USA
ATVSee Auto TV
Auto TVA hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way
AVExternal Audio Video
AVCAudio Video Controller
AVIPAudio Video Input Processor
B/GMonochrome TV system. Sound
carrier distance is 5.5 MHz
BDSBusiness Display Solutions (iTV)
BLRBoard-Level Repair
BTSCBroadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries
B-TXTBlue TeleteXT
CCentre channel (audio)
CECConsumer Electronics Control bus:
remote control bus on HDMI
connections
CLConstant Level: audio output to
connect with an external amplifier
CLRComponent Level Repair
ComPairComputer aided rePair
CPConnected Planet / Copy Protection
CSMCustomer Service Mode
CTIColor Transient Improvement:
manipulates steepness of chroma
transients
CVBSComposite Video Blanking and
Synchronization
DACDigital to Analogue Converter
DBEDynamic Bass Enhancement: extra
low frequency amplification
DCMData Communication Module. Also
referred to as System Card or
Smartcard (for iTV).
DDCSee “E-DDC”
D/KMonochrome TV system. Sound
carrier distance is 6.5 MHz
DFIDynamic Frame Insertion
2010-Jul-01
Precautions, Notes, and Abbreviation List
EN 7LC9.2L LA3.
DFUDirections For Use: owner's manual
DMRDigital Media Reader: card reader
DMSDDigital Multi Standard Decoding
DNMDigital Natural Motion
DNRDigital Noise Reduction: noise
reduction feature of the set
DRAMDynamic RAM
DRMDigital Rights Management
DSPDigital Signal Processing
DSTDealer Service Tool: special remote
control designed for service
technicians
DTCPDigital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394
DVB-CDigital Video Broadcast - Cable
DVB-TDigital Video Broadcast - Terrestrial
DVDDigital Versatile Disc
DVI(-d)Digital Visual Interface (d= digital only)
E-DDCEnhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display.
EDIDExtended Display Identification Data
(VESA standard)
EEPROMElectrically Erasable and
Programmable Read Only Memory
EMIElectro Magnetic Interference
EPGElectronic Program Guide
EPLDErasable Programmable Logic Device
EUEurope
EXTEXTernal (source), entering the set by
SCART or by cinches (jacks)
FDSFull Dual Screen (same as FDW)
FDWFull Dual Window (same as FDS)
FLASHFLASH memory
FMField Memory or Frequency
Modulation
FPGAField-Programmable Gate Array
FTVFlat TeleVision
Gb/sGiga bits per second
G-TXTGreen TeleteXT
HH_sync to the module
HDHigh Definition
HDDHard Disk Drive
HDCPHigh-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding.
HDMIHigh Definition Multimedia Interface
HPHeadPhone
IMonochrome TV system. Sound
2
I
CInter IC bus
2
I
DInter IC Data bus
2
I
SInter IC Sound bus
carrier distance is 6.0 MHz
IFIntermediate Frequency
IRInfra Red
IRQInterrupt Request
ITU-656The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
The SDI signal is self-synchronizing,
uses 8 bit or 10 bit data words, and has
a maximum data rate of 270 Mbit/s,
with a minimum bandwidth of 135
MHz.
ITVInstitutional TeleVision; TV sets for
hotels, hospitals etc.
LSLast Status; The settings last chosen
by the customer and read and stored
in RAM or in the NVM. They are called
at start-up of the set to configure it
according to the customer's
preferences
LATAMLatin America
LCDLiquid Crystal Display
LEDLight Emitting Diode
L/L'Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I
LPLLG.Philips LCD (supplier)
LSLoudspeaker
LVDSLow Voltage Differential Signalling
MbpsMega bits per second
M/NMonochrome TV system. Sound
carrier distance is 4.5 MHz
MHEGPart of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services
MIPSMicroprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor
MOPMatrix Output Processor
MOSFETMetal Oxide Silicon Field Effect
Transistor, switching device
MPEGMotion Pictures Experts Group
MPIFMulti Platform InterFace
MUTEMUTE Line
MTVMainstream TV: TV-mode with
Consumer TV features enabled (iTV)
NCNot Connected
NICAMNear Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe.
NTCNegative Temperature Coefficient,
non-linear resistor
NTSCNational Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air)
NVMNon-Volatile Memory: IC containing
TV related data such as alignments
O/COpen Circuit
OSDOn Screen Display
OADOver the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels.
OTCOn screen display Teletext and
Control; also called Artistic (SAA5800)
P50Project 50: communication protocol
between TV and peripherals
PALPhase Alternating Line. Color system
conditioner)
PIPPicture In Picture
PLLPhase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency
PODPoint Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set)
PORPower On Reset, signal to reset the uP
PSDLPower Supply for Direct view LED
backlight with 2D-dimming
PSLPower Supply with integrated LED
drivers
PSLSPower Supply with integrated LED
drivers with added Scanning
functionality
PTCPositive Temperature Coefficient,
non-linear resistor
PWBPrinted Wiring Board (same as “PCB”)
PWMPulse Width Modulation
QRCQuasi Resonant Converter
QTNRQuality Temporal Noise Reduction
QVCPQuality Video Composition Processor
RAMRandom Access Memory
RGBRed, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced.
RCRemote Control
RC5 / RC6Signal protocol from the remote
control receiver
RESETRESET signal
ROMRead Only Memory
RSDSReduced Swing Differential Signalling
data interface
R-TXTRed TeleteXT
SAMService Alignment Mode
S/CShort Circuit
SCARTSyndicat des Constructeurs
d'Appareils Radiorécepteurs et
Téléviseurs
SCLSerial Clock I
SCL-FCLock Signal on Fast I
SDStandard Definition
SDASerial Data I
SDA-FDAta Signal on Fast I
2
C
2
C bus
2
C
2
C bus
SDISerial Digital Interface, see “ITU-656”
SDRAMSynchronous DRAM
SECAMSEequence Couleur Avec Mémoire.
Color system mainly used in France
and East Europe. Color carriers=
4.406250 MHz and 4.250000 MHz
SIFSound Intermediate Frequency
SMPSSwitched Mode Power Supply
SoCSystem on Chip
SOGSync On Green
SOPSSelf Oscillating Power Supply
SPISerial Peripheral Interface bus; a 4-
wire synchronous serial data link
standard
S/PDIFSony Philips Digital InterFace
SRAMStatic RAM
SRPService Reference Protocol
SSBSmall Signal Board
SSCSpread Spectrum Clocking, used to
reduce the effects of EMI
STBSet Top Box
STBYSTand-BY
SVGA800 × 600 (4:3)
SVHSSuper Video Home System
SWSoftware
SWANSpatial temporal Weighted Averaging
Signalling
TSTransport Stream
TXTTeleteXT
TXT-DWDual Window with TeleteXT
UIUser Interface
uPMicroprocessor
UXGA1 600 × 1 200 (4:3)
VV-sync to the module
VESAVideo Electronics Standards
Association
VGA640 × 480 (4:3)
VLVariable Level out: processed audio
output toward external amplifier
VSBVestigial Side Band; modulation
method
WYSIWYRWhat You See Is What You Record:
record selection that follows main
picture and sound
WXGA1280 × 768 (15:9)
XTALQuartz crystal
XGA1 024 × 768 (4:3)
YLuminance signal
Y/CLuminance (Y) and Chrominance (C)
signal
YPbPrComponent video. Luminance and
scaled color difference signals (B-Y
and R-Y)
YUVComponent video
2010-Jul-01
4.Mechanical Instructions
18700_101_090824.eps
090824
Mechanical Instructions
EN 9LC9.2L LA4.
Index of this chapter:
4.1 Cable Dressing
4.1.1 32PFL5604D/78
4.1.2 42PFL5604D/78
4.1.3 42PFL7404D/78
4.1.4 47PFL5604D/78
4.1.5 52PFL7404D/78
4.2 Service Positions
4.3 Assy/Panel Removal
4.4 Set Re-assembly
4.1Cable Dressing
4.1.1 32PFL5604D/78
Notes:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
Figure 4-1 General overview 32PFL5604D/78
2010-Jul-01
EN 10LC9.2L LA4.
1. Inverter cable route
at bottom with foam
2. Speaker cable reroute & taping
Ensure that wiretree does not
touch backcover – to avoid rattle.
18700_102_090824.eps
090824
Mechanical Instructions
2010-Jul-01
Figure 4-2 PSU section 32PFL5604D/78
Mechanical Instructions
3. Speaker saddle
location shift downward
18700_103_090824.eps
090824
EN 11LC9.2L LA4.
Figure 4-3 SSB section 32PFL5604D/78
2010-Jul-01
EN 12LC9.2L LA4.
18700_111_090824.eps
090824
18700_114_090824.eps
090824
4.1.2 42PFL5604D/78
Mechanical Instructions
Figure 4-4 General overview 42PFL5604D/78
2010-Jul-01
Figure 4-5 Light leakage taping 42PFL5604D/78
Mechanical Instructions
Dress and
tape HV
cable &
Keyboard
cable at
least 2cm
apart.
Keyboard
Interference solution.
18700_112_090824.eps
090824
Dress and
tape HV
cable
starting
from this
end.
18700_113_090824.eps
090824
EN 13LC9.2L LA4.
Figure 4-6 PSU section 42PFL5604D/78
Figure 4-7 SSB section 42PFL5604D/78
2010-Jul-01
EN 14LC9.2L LA4.
3
SYMBOLQTY
Tape11
Saddle (S)1
Saddle (M)3
2X foam used for IR and side control cable
dressing. Insert the foam between panel slot.
- Cable hook
18700_121_090824.eps
090824
Reference photo (from LC09M Analog) for indication of tape location.
18700_124_090824.eps
090824
4.1.3 42PFL7404D/78
Mechanical Instructions
Figure 4-8 General overview 42PFL7404D/78
2010-Jul-01
Figure 4-9 Light leakage taping 42PFL7404D/78
4.1.4 47PFL5604D/78
18700_131_090824.eps
090824
18700_134_090824.eps
090824
Mechanical Instructions
EN 15LC9.2L LA4.
Figure 4-10 General overview 47PFL5604D/78
Figure 4-11 Light leakage taping 42PFL7404D/78
2010-Jul-01
EN 16LC9.2L LA4.
Dress and tape
HV cable &
Keyboard cable
at least 2cm
apart.
Keyboard
Interference solution.
18700_132_090824.eps
090824
Dress and
tape HV
cable
starting
from this
end.
18700_133_090824.eps
090824
Mechanical Instructions
Figure 4-12 PSU section 47PFL5604D/78
2010-Jul-01
Figure 4-13 SSB section 47PFL5604D/78
4.1.5 52PFL7404D/78
Divison, MMMM dd, yyyy, Reference
4
SYMBOLQTY
Tape18
Saddle (S)2
Saddle (M)3
2X saddle used for IR and side control cable
dres sin g. Dres s as s hown in photo.
18700_141_090824.eps
090824
Mechanical Instructions
EN 17LC9.2L LA4.
Figure 4-14 General overview 52PFL7404D/78
2010-Jul-01
EN 18LC9.2L LA4.
18700_142_090824.eps
090824
LVDS short-end
at this location.
18700_143_090824.eps
090824
Mechanical Instructions
Figure 4-15 PSU section 52PFL7404D/78
2010-Jul-01
Figure 4-16 SSB section 52PFL7404D/78
Mechanical Instructions
EN 19LC9.2L LA4.
4.2Service Positions
For easy servicing of this set, there are a few possibilities
created:
•The buffers from the packaging.
•Foam bars (created for Service).
4.2.1 Foam Bars
1
Required for sets
1
42"
4.3Assy/Panel Removal
4.3.1Rear Cover
Warning: Disconnect the mains power cord before you remove
the rear cover.
Note: it is not necessary to remove the stand while removing
the rear cover.
1. Remove all screws of the rear cover.
2. Lift the rear cover from the TV. Make sure that wires and
flat coils are not damaged while lifting the rear cover from
the set.
4.3.2Speakers
Each speaker unit is mounted with two screws. If necessary, a
sticker on the unit indicates if it is the right (“R”) or left (“L”) box,
seen from the backside of the set, and sometimes an arrow
points to the bottom of the set.
When defective, replace the whole unit.
4.3.3Subwoofer (if present)
Remove the screws and take out the unit. Be careful to use the
original screw and washer when re-assembling.
When defective, replace the whole unit.
4.3.4IR & LED Board
E_06532_018.eps
171106
Figure 4-17 Foam bars
The foam bars (order code 3122 785 90580 for two pieces) can
be used for all types and sizes of Flat TVs. See Figure 4-17
for
details. Sets with a display of 42" and larger, require four foam
bars [1]. Ensure that the foam bars are always supporting the
cabinet and never only the display.
Caution: Failure to follow these guidelines can seriously
damage the display!
By laying the TV face down on the (ESD protective) foam bars,
a stable situation is created to perform measurements and
alignments. By placing a mirror under the TV, you can monitor
the screen.
1. Unplug all connectors.
2. Remove the fixation screws.
3. Take the board out.
When defective, replace the whole unit.
4.3.5Key Board Control Panel
4. Remove the fixation screws.
5. Unplug the key board connector.
6. Take the unit out.
When defective, replace the whole unit.
4.3.6Main Supply Panel
1. Unplug all connectors.
2. Remove the fixation screws.
3. Take the board out.
When defective, replace the whole unit.
4.3.7Small Signal Board (SSB)
Caution: It is mandatory to remount screws at their original
position during re-assembly. Failure to do so may result in
damaging the SSB.
1. Unplug all connectors. Be careful with the fragile LVDS
connector(s)!
2. Remove all screws that secure the board.
3. Take the SSB out of the set, together with the side cover.
4. To remove the side cover, push the clamp with e.g. a
screwdriver in the middle of the cover and pull the cover
sidewards from the SSB.
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Mechanical Instructions
4.3.8 LCD Panel
Refer to Figure 4-18
(slightly) different mechanical construction (some have the
boards directly mounted on the LCD display, others use
brackets), we only describe one model. Disassembly method of
other LCD panels is similar to the one described below (see
also cable dressing pictures for more details).
for details. As every screen size has a
1. Unplug all connectors.
2. Remove all boards as earlier described.
3. Remove the speakers as earlier described.
4. Remove the stand [1].
5. Remove all subframes from the LCD panel (e.g. [2]).
6. Remove the brackets [3] that secure the LCD Panel.
7. The LCD panel can now be lifted from the front cabinet.
Figure 4-18 LCD Panel removal (example model)
4.4Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position. See 4.1 Cable
Dressing.
•Pay special attention not to damage the EMC foams on the
SSB shields. Ensure that EMC foams are mounted
correctly.
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Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
EN 21LC9.2L LA5.
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Service Tools
5.4 Error Codes
5.5 The Blinking LED Procedure
5.6 Fault Finding and Repair Tips
5.7 Software Upgrading
5.1Test Points
In the chassis schematics and layout overviews, the test points
are mentioned. In the schematics, test points are indicated with
“Fxxx” or “Ixxx”, in the layout overviews with a “half-moon” sign.
As most signals are digital, it will be difficult to measure
waveforms with a standard oscilloscope. Several key ICs are
capable of generating test patterns, which can be controlled via
ComPair. In this way it is possible to determine which part is
defective.
Perform measurements under the following conditions:
•Service Default Mode.
•Video: Color bar signal.
•Audio: 3 kHz left, 1 kHz right.
5.2Service Modes
The Service Mode feature is split into four parts:
•Service Default Mode (SDM).
•Service Alignment Mode (SAM).
•Customer Service Mode (CSM).
•Computer Aided Repair Mode (ComPair).
SDM and SAM offer features, which can be used by the Service
engineer to repair/align a TV set. Some features are:
•A pre-defined situation to ensure measurements can be
made under uniform conditions (SDM).
•Activates the blinking LED procedure for error identification
when no picture is available (SDM).
•The possibility to overrule software protections when SDM
is entered via the Service pins.
•Make alignments (e.g. White Tone), (de)select options,
enter options codes, reset the error buffer (SAM).
•Display information (“SDM” or “SAM” indication in upper
right corner of screen, error buffer, software version,
operating hours, options and option codes, sub menus).
The CSM is a Service Mode that can be enabled by the
consumer. The CSM displays diagnosis information, which the
customer can forward to the dealer or call centre. In CSM
mode, “CSM”, is displayed in the top right corner of the screen.
The information provided in CSM and the purpose of CSM is to:
•Increase the home repair hit rate.
•Decrease the number of nuisance calls.
•Solved customers' problem without home visit.
ComPair Mode is used for communication between a computer
and a TV on I2C /UART level and can be used by a Service
engineer to quickly diagnose the TV set by reading out error
codes, read and write in NVMs, communicate with ICs and the
uP (PWM, registers, etc.), and by making use of a fault finding
database. It will also be possible to up and download the
software of the TV set via I2C with help of ComPair. To do this,
ComPair has to be connected to the TV set via the ComPair
connector, which will be accessible through the rear of the set
(without removing the rear cover).
5.2.1Service Default Mode (SDM)
Purpose
Set the TV in SDM mode in order to be able to:
•Create a pre-defined setting for measurements to be
made.
•Override software protections.
•Start the blinking LED procedure.
•Read the error buffer.
•Check the life timer.
Specifications
Table 5-1 SDM default settings
RegionFreq. (MHz)Default syst.
Europe (except France),
AP-PAL/-Multi
FranceSECAM L
NAFTA, AP-NTSC61.25 (channel 3) NTSC M
LATAMPAL M
•Set linear video and audio settings to 50%, but volume to
25%. Stored user settings are not affected.
•All service-unfriendly modes (if present) are disabled, since
they interfere with diagnosing/repairing a set. These
service unfriendly modes are:
– (Sleep) timer.
– Blue mute/Wall paper.
– Auto switch “off” (when there is no “ident” signal).
– Hotel or hospital mode.
– Child lock or parental lock (manual or via V-chip).
– Skipping, blanking of “Not favorite”, “Skipped” or
“Locked” presets/channels.
– Automatic storing of Personal Preset or Last Status
settings.
– Automatic user menu time-out (menu switches back/
OFF automatically.
– Auto Volume levelling (AVL).
How to Activate SDM
For this chassis there are two kinds of SDM: an analog SDM
and a digital SDM. Tuning will happen according Table 5-1
•AnalogSDM: use the standard RC-transmitter and key in
the code “062596”, directly followed by the “MENU” (or
HOME) button.
Note: It is possible that, together with the SDM, the main
menu will appear. To switch it “off”, push the “MENU” (or
HOME) button again.
•DigitalSDM: use the standard RC-transmitter and key in
the code “062593”, directly followed by the “MENU” (or
HOME) button.
Note: It is possible that, together with the SDM, the main
menu will appear. To switch it “off”, push the “MENU” (or
HOME) button again.
•AnalogSDM can also be activated by grounding for a
moment the solder pad on the SSB, with the indication
“SDM” (see figure Service mode pad
475.25PAL B/G
).
.
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Display Option
Code
Service Modes, Error Codes, and Fault Finding
Figure 5-1 Service mode pad
After activating this mode, “SDM” will appear in the upper right
corner of the screen (when a picture is available).
•Errors (followed by maximum 10 errors). The most recent
error is displayed at the upper left (for an error explanation
see section “5.4 Error Codes
”).
•Reset Error Buffer. When “cursor right” (or the “OK
button) is pressed and then the “OK” button is pressed, the
error buffer is reset.
•Alignments. This will activate the “ALIGNMENTS” submenu. See chapter 6.3 Software Alignments
.
•Dealer Options. Extra features for the dealers.
•Options.6.4 Option Settings
Extra features for Service. For
more info regarding option codes, see chapter .
Note that if the option code numbers are changed, these
have to be confirmed with pressing the “OK” button before
the options are stored. Otherwise changes will be lost.
•Initialize NVM. The moment the processor recognizes a
corrupted NVM, the “initialize NVM” line will be highlighted.
Now, two things can be done (dependent of the service
instructions at that moment):
– Save the content of the NVM via ComPair for
development analysis, before initializing. This will give
the Service department an extra possibility for
diagnosis (e.g. when Development asks for this).
– Initialize the NVM.
How to Navigate
When the “MENU” (or HOME) button is pressed on the RC
transmitter, the TV set will toggle between the SDM and the
normal user menu.
How to Exit SDM
Use one of the following methods:
•Switch the set to STAND-BY via the RC-transmitter.
•Via a standard customer RC-transmitter: key in “00”sequence.
5.2.2 Service Alignment Mode (SAM)
Purpose
•To perform (software) alignments.
•To change option settings.
•To easily identify the used software version.
•To view operation hours.
•To display (or clear) the error code buffer.
How to Activate SAM
Via a standard RC transmitter: Key in the code “062596”
directly followed by the “INFO” button. After activating SAM
with this method a service warning will appear on the screen,
continue by pressing the “OK” button on the RC.
Contents of SAM (see also Table 6-4
•Hardware Info.
– A. SW Version. Displays the software version of the
main software (example: LC92L-1.2.3.4=
AAAAB_X.Y.W.Z).
•AAAA= the chassis name.
•B= the region (A= Asian Pacific, E= Europe, L=
Latam, U= United States).
•X.Y.W.Z= the software version, where X is the
main version number (different numbers are not
compatible with one another) and Y.W.Z is the sub
version number (a higher number is always
compatible with a lower number).
– B. Standby Processor Version. Displays the
software version of the Stand-by processor.
– C. Production Code. Displays the production code of
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the TV, this is the serial number as printed on the back
of the TV set. Note that if an NVM is replaced or is
initialized after corruption, this production code has to
be re-written to NVM. ComPair will foresee in a
possibility to do this.
•Operation Hours. Displays the accumulated total of
operation hours (not the stand-by hours). Every time the
TV is switched “on/off”, 0.5 hours is added to this number.
)
Note: When the NVM is corrupted, or replaced, there is a high
possibility that no picture appears because the display code is
not correct. So, before initializing the NVM via the SAM, a
picture is necessary and therefore the correct display option
has to be entered. To adapt this option bit, it is advised to use
ComPair (the correct values for the options can be found in
Table 6-3
) or a method via a standard RC (described below).
Changing the display option via a standard RC: Key in the
code “062598” directly followed by the “MENU” (or HOME)
button and “XXX” (where XXX is the 3 digit decimal display
code as mentioned in Table 6-3
). Make sure to key in all three
digits, also the leading zero’s. If the above action is successful,
the front LED will go out as an indication that the RC sequence
was correct. After the display option is changed in the NVM, the
TV will go to the Stand-by mode. If the NVM was corrupted or
empty before this action, it will be initialized first (loaded with
default values). This initializing can take up to 20 seconds.
Figure 5-2 Location of Display Option Code sticker
•Store - go right. All options and alignments are stored
when pressing “cursor right” (or the “OK” button) and then
the “OK”-button.
•SW Maintenance.
– SW Events. Not useful for Service purposes. In case
of specific software problems, the development
department can ask for this info.
– HW Events. Not useful for Service purposes. In case
of specific software problems, the development
department can ask for this info.
•Operation hours display. Displays the accumulated total
of display operation hours. So, this one keeps up the
lifetime of the display itself, mainly to compensate the
degeneration behavior.
Service Modes, Error Codes, and Fault Finding
EN 23LC9.2L LA5.
•Test settings. For development purposes only.
•Development file versions. Not useful for Service
purposes, this information is only used by the development
department.
•Upload to USB. To upload several settings from the TV to
an USB stick, which is connected to the SSB. The items are
“Channel list”, “Personal settings”, “Option codes”,
“Display-related alignments” and “History list”. First a
directory “repair\” has to be created in the root of the
USB stick. To upload the settings select each item
separately, press “cursor right” (or the “OK” button),
confirm with “OK” and wait until “Done” appears. In case
the download to the USB stick was not successful “Failure”
will appear. In this case, check if the USB stick is
connected properly and if the directory “repair” is present in
the root of the USB stick. Now the settings are stored onto
the USB stick and can be used to download onto another
TV or other SSB. Uploading is of course only possible if the
software is running and if a picture is available. This
method is created to be able to save the customer’s TV
settings and to store them into another SSB.
•Download to USB. To download several settings from the
USB stick to the TV, same way of working needs to be
followed as with uploading. To make sure that the
download of the channel list from USB to the TV is
executed properly, it is necessary to restart the TV and
tune to a valid preset if necessary.
Note: The “History list item” can not be downloaded from
USB to the TV. This is a “read-only” item. In case of
specific problems, the development department can ask
for this info.
How to Navigate
•In SAM, the menu items can be selected with the
“CURSOR UP/DOWN” key on the RC-transmitter. The
selected item will be highlighted. When not all menu items
fit on the screen, move the “CURSOR UP/DOWN” key to
display the next/previous menu items.
•With the “CURSOR LEFT/RIGHT” keys, it is possible to:
– (De) activate the selected menu item.
– (De) activate the selected sub menu.
•With the “OK” key, it is possible to activate the selected
action.
How to Exit SAM
Use one of the following methods:
•Switch the TV set to STAND-BY via the RC-transmitter.
•Via a standard RC-transmitter, key in “00” sequence, or
select the “BACK” key.
5.2.3 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. A call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps them to diagnose
problems and failures in the TV before making a service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Activate
To activate CSM, press the following key sequence on a
standard remote control transmitter: “123654” (do not allow the
display to time out between entries while keying the sequence).
Contents of CSM
The contents are reduced to 3 pages: General, Software
versions and Quality items. The group names itself are not
shown anywhere in the CSM menu.
General
•Set Type. This information is very helpful for a helpdesk/
workshop as reference for further diagnosis. In this way, it
is not necessary for the customer to look at the rear of the
TV-set. Note that if an NVM is replaced or is initialized after
corruption, this set type has to be re-written to NVM.
ComPair will foresee in a possibility to do this.
•Production Code. Displays the production code (the serial
number) of the TV. Note that if an NVM is replaced or is
initialized after corruption, this production code has to be
re-written to NVM. ComPair will foresee a in possibility to
do this.
•Installed date. Indicates the date of the first installation of
the TV. This date is acquired via time extraction.
•Options 1. Gives the option codes of option group 1 as set
in SAM (Service Alignment Mode).
•Options 2. Gives the option codes of option group 2 as set
in SAM (Service Alignment Mode).
•12NC SSB. Gives an identification of the SSB as stored in
NVM. Note that if an NVM is replaced or is initialized after
corruption, this identification number has to be re-written to
NVM. ComPair will foresee in a possibility to do this. This
identification number is the 12nc number of the SSB.
•12NC display. Shows the 12NC of the display.
•12NC supply. Shows the 12NC of the supply.
Software versions
•Current main SW. Displays the built-in main software
version. In case of field problems related to software,
software can be upgraded. As this software is consumer
upgradable, it will also be published on the Internet.
Example: LC92L_1.2.3.4
•Ambilight SW. Displays the Ambilight SW-version.
Quality items
•Signal quality. Poor / average /good
•Child lock. Not active / active. This is a combined item for
locks. If any lock (Preset lock, child lock, lock after or
parental lock) is active, the item shall show “active”.
•HDMI HDCP key. Indicates if the HDMI keys (or HDCP
keys) are valid or not. In case these keys are not valid and
the customer wants to make use of the HDMI functionality,
the SSB has to be replaced.
•Ethernet MAC address. Displays the MAC address
present in the SSB.
•BDS key. Indicates if the “BDS level” key is valid or not.
How to Exit CSM
Press “MENU” (or HOME) / “Back” key on the RC-transmitter.
Specifications
•Ignore “Service unfriendly modes”.
•Line number for every line (to make CSM language
independent).
•Set the screen mode to full screen (all contents on screen
is visible).
•After leaving the Customer Service Mode, the original
settings are restored.
•Possibility to use “CH+” or “CH-” for channel surfing, or
enter the specific channel number on the RC.
2010-Jul-01
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