Copyright 2008 Koninklijke Philips Electronics N.V.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
SSB: SRP List Explanation78
SSB: SRP List79
Keyboard Control Panel(E) 9090
IR / LED Panel(J) 9192
8. Alignments93
9. Circuit Descriptions, Abbreviation List, and IC Data
Sheets96
Abbreviation List101
IC Data Sheets103
10. Spare Parts List & CTN Overview108
11. Revision List108
Published by JY 0869 BU TV Consumer CarePrinted in the NetherlandsSubject to modificationEN 3122 785 17764
EN 2LC8.2A LA1.
Technical Specifications, Connections, and Chassis Overview
1.Technical Specifications, Connections, and Chassis Overview
Index of this chapter:
1.1 Technical Specifications
1.2 Connection Overview
1.3 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
Technical Specifications, Connections, and Chassis Overview
1.2Connection Overview
EN 3LC8.2A LA1.
6
SERV. C
5
75X
TV ANTENNA
4
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy=
Grey, Rd= Red, Wh= White, and Ye= Yellow.
1.2.1Rear Connections
1 - AV In: Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
2 - AV Out: Cinch: Video CVBS - Out, Audio - Out
Ye - Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
/ 75 Ω jq
PP
/ 10 kΩ jq
RMS
/ 10 kΩ jq
RMS
/ 75 Ω kq
PP
/10 kΩ kq
RMS
/ 10 kΩ kq
RMS
HDMI 1
AUDIO INVGA
RL
Y
Pb
Pr
L
R
VIDEO
L
R
CVIAV INAV OU T
HDMI 3HDMI 2
OPTIONAL
VIDEO
L
R
321
Figure 1-1 Side and rear I/O connections
5 - Shield Gnd H
6 - D1- Data channel j
7 - D0+ Data channel j
8 - Shield Gnd H
9 - D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - n.c.
14 - n.c.
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
10
9
7
8
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3 - CVI: Cinch: Video YPbPr - In, Audio - In
Gn - Video Y 1 V
Bu - Video Pb 0.7 V
Rd - Video Pr 0.7 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
/ 75 Ω jq
PP
/ 75 Ω jq
PP
/ 75 Ω jq
PP
/ 10 kΩ jq
RMS
/ 10 kΩ jq
RMS
4 - Aerial - In
-- IEC-type (EU) Coax, 75 Ω D
5 - Service Connector (ComPair)
1 - SDA-S I
2 - SCL-S I
2
C Data (0 - 5 V) jk
2
C Clock (0 - 5 V) j
3 - Ground Gnd H
6 - HDMI1, 2 and 3 (optional): Digital Video, Digital Audio In
1 - D2+ Data channel j
2 - Shield Gnd H
3 - D2- Data channel j
4 - D1+ Data channel j
7 - PC: VGA: Video RGB - In, Cinch: Audio - In
1
5
6
11
10
15
E_06532_002.eps
050404
Figure 1-2 VGA Connector
1 - Video Red 0.7 V
2 - Video Green 0.7 V
3 - Video Blue 0.7 V
4-n.c.
/ 75 Ω j
PP
/ 75 Ω j
PP
/ 75 Ω j
PP
5 - Ground Gnd H
6 - Ground Red Gnd H
7 - Ground Green Gnd H
8 - Ground Blue Gnd H
9-+5V
10 - Ground Sync Gnd H
+5 V j
DC
11 - n.c.
12 - DDC_SDA DDC data j
13 - H-sync 0 - 5 V j
EN 4LC8.2A LA1.
Technical Specifications, Connections, and Chassis Overview
14 - V-sync 0 - 5 V j
15 - DDC_SCL DDC clock j
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
/ 10 kΩ jq
RMS
/ 10 kΩ jq
RMS
1.2.2Side Connections
8 - S-Video (Hosiden): Video Y/C - In
1 - Ground Y Gnd H
2 - Ground C Gnd H
3 - Video Y 1 V
4 - Video C 0.3 V
/ 75 Ω j
PP
P / 75 Ω j
PP
8 - Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
/ 75 Ω jq
PP
/ 10 kΩ jq
RMS
/ 10 kΩ jq
RMS
9 - Head phone - Out
Bk - Head phone 32 - 600 Ω / 10 mW rt
10 - HDMI: Digital Video, Digital Audio - In
19
18 2
1
E_06532_017.eps
250505
Figure 1-3 HDMI (type A) connector
1 - D2+ Data channel j
2 - Shield Gnd H
3 - D2- Data channel j
4 - D1+ Data channel j
5 - Shield Gnd H
6 - D1- Data channel j
7 - D0+ Data channel j
8 - Shield Gnd H
9 - D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - n.c.
14 - n.c.
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
1.3Chassis Overview
MAIN POWER
A
SUPPLY PANEL
KEYBOARD CONTROL
E
PANEL
IR & LED PANEL
J
Figure 1-4 PWB/CBA locations
DFI MODULE
DIGITAL BOLT-ON
(Optional)
SMALL SIGNAL
BOARD
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AB
B
180908
Safety Instructions, Warnings, and Notes
2.Safety Instructions, Warnings, and Notes
EN 5LC8.2A LA2.
Index of this chapter:
2.1 Safety Instructions
2.2 Warnings
2.3 Notes
2.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 MΩ and 12 MΩ.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
2.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.3Notes
2.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode (see chapter 5) with a colour bar
signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated
otherwise) and picture carrier at 475.25 MHz for PAL, or
61.25 MHz for NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
2.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kΩ).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).
•All capacitor values are given in micro-farads (μ=× 10
nano-farads (n =× 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Spare Parts
List. Therefore, always check this list when there is any
doubt.
2.3.3BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: www.atyourservice.ce.philips.com (needs subscription,
not available for all regions). After login, select “Magazine”,
then go to “Repair downloads”. Here you will find Information
on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile,
which is coupled to the 12NC. For an overview of these profiles,
visit the website www.atyourservice.ce.philips.com (needs
subscription, but is not available for all regions)
You will find this and more technical information within the
“Magazine”, chapter “Repair downloads”.
For additional questions please contact your local repair help
desk.
2.3.4Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
-9
), or pico-farads (p =× 10
-12
-6
),
).
EN 6LC8.2A LA3.
2.3.5Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production center (e.g.
AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers
to the Service version change code, digits 5 and 6 refer to the
production year, and digits 7 and 8 refer to production week (in
example below it is 2006 week 17). The 6 last digits contain the
serial number.
Directions for Use
MODEL :
PROD.NO:
2.3.6Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
2.3.7Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
•Always respect voltages. While some may not be
32PF9968/10
AG 1A0617 000001
Figure 2-1 Serial number (example)
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
MADE IN BELGIUM
220-240V 50/60Hz
~
VHF+S+H+UHF
BJ3.0E LA
S
E_06532_024.eps
128W
260308
3.Directions for Use
You can download this information from the following websites:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
•Follow the disassemble instructions in described order.
Figure 4-1 Cable dressing 50 Hz basic sets
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EN 8LC8.2A LA4.
Mechanical Instructions
Figure 4-2 Cable dressing 50 Hz with AmbiLight
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Figure 4-3 Cable dressing 100 Hz sets with DFI panel
I_17760_041.eps
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Mechanical Instructions
EN 9LC8.2A LA4.
4.2Service Positions
For easy servicing of this set, there are a few possibilities
created:
•The buffers from the packaging.
•Foam bars (created for Service).
•Aluminium service stands (created for Service).
Note: the aluminium service stands can only be used when the
set is equipped with so-called “mushrooms”. Otherwise use the
original stand that comes with the set.
4.2.1Foam Bars
1
Required for sets
1
42"
1. First remove the screws [1] from the back cover hatch and
remove the hatch.
2. Then unplug connector(s) [3].
3. Remove the screws [2], gently lift the back cover from the
set. Make sure that wires and flat coils are not damaged
while lifting the back cover from the set.
E_06532_018.eps
171106
Figure 4-4 Foam bars
The foam bars (order code 3122 785 90580 for two pieces) can
be used for all types and sizes of Flat TVs. See figure “Foam
bars” for details. Sets with a display of 42" and larger, require
four foam bars [1]. Ensure that the foam bars are always
supporting the cabinet and never only the display. Caution:
Failure to follow these guidelines can seriously damage the
display!
By laying the TV face down on the (ESD protective) foam bars,
a stable situation is created to perform measurements and
alignments. By placing a mirror under the TV, you can monitor
the screen.
4.2.2Service Stands
The MkII aluminium Service Stands are not suitable for this
chassis. Use the stands that come with the set instead.
4.3Assy/Panel Removal ME8 Styling
4.3.1Back Cover
Warning: Disconnect the mains power cord before you remove
the back cover.
Note: it is not necessary to remove the stand while removing
the back cover.
Warning: AmbiLight sets have an additional hatch located in
the back cover. These are meant for disconnecting the flat
cables to the AmbiLight units in the back cover, before the
back cover is lifted from the set. The hatches are not always
located at the same place for all sets, therefore the figures
below are only meant as indication.
It is mandatory to locate these hatches first, open them, and
unplug connectors behind. Lifting the back cover without
having done so, could result in damaging the connectors
inside!
Refer to next figures for details.
EN 10LC8.2A LA4.
Mechanical Instructions
22
22
2
2
2
2
2
2
2
1
1
2
2
2
22
2
2
2
I_17760_042.eps
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Figure 4-6 Back Cover Removal [2/2]
4.3.2Ambilight (if present)
Refer to next figure for details.
1. Unplug the connectors [1].
2. Remove the screws [2].
3. Pull the unit sidewards from the back cover.
When defective, replace the whole unit.
Figure 4-5 Back Cover Removal [1/2]
3
H_17740_022.eps
230108
4.3.3 Woofers
2
1
H_17650_097.eps
180108
Figure 4-7 Ambilight Unit
Refer to next figure for details.
1. Remove the screws [1] and [2] and lift the whole unit from
the back cover.
Take the speakers out together with their casing. When
defective, replace the whole unit.
32
31
Figure 4-8 Woofer
4.3.4Tweeters
Refer to next figure for details.
Warning: The speakers should never be connected or
disconnected when the set is playing! This can damage the
amplifiers on the SSB.
1. Remove the screws [1] and lift the whole unit from the back
cover.
When defective, replace the whole unit.
Mechanical Instructions
H_17740_023.eps
230108
3. Lift the unit and take it out of the set.
When defective, replace the whole unit.
1
Figure 4-11 Key Board
H_17650_094.eps
180108
EN 11LC8.2A LA4.
1
2
H_17650_095.eps
Figure 4-9 Tweeter
4.3.5IR & LED Board
Refer to next figure for details.
1. Unplug connectors [1].
2. Use a flat screw driver to release the clip by pushing it in
the indicated direction [2].
3. Lift the board and take it out of the set.
When defective, replace the whole unit.
1
180108
4.3.7Display Supply Panel
Refer to next figure for details.
1. Unplug connectors [1].
2. Remove the fixation screws [2].
3. Take the board out.
2
2
2
2
1
1
2
2
1
2
1
2
H_17740_021.eps
230108
2
H_17650_098.eps
Figure 4-10 IR & LED Board
4.3.6Key Board
Refer to next figure for details.
1. Unplug the key board connector from the IR & LED board.
2. Remove the screws [1].
180108
Figure 4-12 Display Supply Panel
4.3.8Small Signal Board (SSB)
Refer to next figure for details.
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
1. Unplug the LVDS connector(s) [1].
Caution: be careful, as this is a very fragile connector!
2. Unplug the connectors [2].
3. Remove the screws [3].
4. The SSB can now be taken out of the set, together with the
front shield and the side cover.
5. To remove the shield, remove the screws [4] and lift it of
while releasing clips [5].
6. Remove screw [6] and slide the cover sidewards from the
SSB.
EN 12LC8.2A LA4.
Mechanical Instructions
OPTIONAL
33
1
1
2
(
3x
)
3
2
(
4x
)
3
5
444
6
444
44
333
4.3.9Direct Frame Insertion (DFI) Panel
Refer to next figures or details.
1. Mark LVDS connectors [1] feeding the display, preventing
mixing up during re-assembly.
Caution: be careful, as these are very fragile connectors!
2. Unplug the LVDS connectors [1] [2].
3. Unplug the connector [3].
4. Remove the screws [4].
5. The DFI panel can now be taken out of the set.
444
112
Figure 4-13 Small Signal Board
4.3.10 LCD Panel
Refer to next figures for details.
1. Remove the stand.
2. Unplug the LVDS connector(s) [1] and remove the
3. Unplug the connectors [2].
4. Remove the fixation screws [3] from rim.
5. Take the rim from the set.
6. Remove the fixation screws [4] and [5].
7. Lift the subframe from the set.
8. The LCD panel can now be lifted from the front cabinet.
I_17760_043.eps
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adhesive tape [1a].
Caution: be careful, as this is a very fragile connector!
444
Figure 4-14 DFI Panel
3
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Mechanical Instructions
EN 13LC8.2A LA4.
4
5
3
2
3
2
5
1a
1
5
5
4
44
4
5
5
5
5
4
4
2
4
4.4Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position. See figure “Cable
dressing”.
•Pay special attention not to damage the EMC foams.
Ensure that EMC foams are mounted correctly (one is
located above the LVDS connector on the display, between
the LCD display and the metal sub-frame).
Figure 4-15 LCD Panel
I_17760_045.eps
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EN 14LC8.2A LA5.
Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Service Tools
5.4 Error Codes
5.5 The Blinking LED Procedure
5.6 Software Upgrading
5.7 Fault Finding and Repair Tips
5.1Test Points
In the chassis schematics and layout overviews, the test points
(Fxxx) are mentioned. In the schematics, test points are
indicated with a rectangular box around “Fxxx” or “Ixxx”, in the
layout overviews with a “half-moon” sign.
As most signals are digital, it will be difficult to measure
waveforms with a standard oscilloscope. Several key ICs are
capable of generating test patterns, which can be controlled via
ComPair. In this way it is possible to determine which part is
defective.
Perform measurements under the following conditions:
•Service Default Mode.
•Video: Colour bar signal.
•Audio: 3 kHz left, 1 kHz right.
5.2Service Modes
The Service Mode feature is split into four parts:
•Service Default Mode (SDM).
•Service Alignment Mode (SAM).
•Customer Service Mode (CSM).
•Digital Customer Service Mode (DCSM).
•Computer Aided Repair Mode (ComPair).
SDM and SAM offer features, which can be used by the Service
engineer to repair/align a TV set. Some features are:
•A pre-defined situation to ensure measurements can be
made under uniform conditions (SDM).
•Activates the blinking LED procedure for error identification
when no picture is available (SDM).
•The possibility to overrule software protections when SDM
was entered via the Service pins.
•Make alignments (e.g. white tone), (de)select options,
enter options codes, reset the error buffer (SAM).
•Display information (“SDM” or “SAM” indication in upper
right corner of screen, error buffer, software version,
operating hours, options and option codes, sub menus).
The CSM is a Service Mode that can be enabled by the
consumer. The CSM displays diagnosis information, which the
customer can forward to the dealer or call centre. In CSM
mode, “CSM”, is displayed in the top right corner of the screen.
The information provided in CSM and the purpose of CSM is to:
•Increase the home repair hit rate.
•Decrease the number of nuisance calls.
•Solved customers' problem without home visit.
ComPair Mode is used for communication between a computer
and a TV on I2C /UART level and can be used by a Service
engineer to quickly diagnose the TV set by reading out error
codes, read and write in NVMs, communicate with ICs and the
uP (PWM, registers, etc.), and by making use of a fault finding
database. It will also be possible to up and download the
software of the TV set via I2C with help of ComPair. To do this,
ComPair has to be connected to the TV set via the ComPair
connector, which will be accessible through the rear of the set
(without removing the rear cover).
5.2.1General
Some items are applicable to all Service Modes or are general.
These are listed below.
Life Timer
During the life time cycle of the TV set, a timer is kept. It counts
the normal operation hours (not the Stand-by hours). The
actual value of the timer is displayed in SDM and CSM in a
decimal value. Every two soft-resets increase the hour by +1.
Software Identification, Version, and Cluster
The software ID, version, and cluster will be shown in the main
menu display of SDM, SAM, and CSM.
The screen will show: “AAAABCD X.YY”, where:
•AAAA is the chassis name: LC82.
•B is the region indication: E= Europe, A= AP/China, U=
NAFTA, L= LATAM.
•C is the display indication: L= LCD, P= Plasma.
•D is the language/feature indication: 1= standard, H=
1080p full HD.
•X is the main version number: this is updated with a major
change of specification (incompatible with the previous
software version). Numbering will go from 1 - 9 and A - Z.
– If the main version number changes, the new version
number is written in the NVM.
– If the main version number changes, the default
settings are loaded.
•YY is the sub version number: this is updated with a minor
change (backwards compatible with the previous versions)
Numbering will go from 00 - 99.
– If the sub version number changes, the new version
number is written in the NVM.
– If the NVM is fresh, the software identification, version,
and cluster will be written to NVM.
Display Option Code Selection
When after an SSB or display exchange, the display option
code is not set properly, it will result in a TV with “no display”.
Therefore, it is required to set this display option code after
such a repair.
To do so, press the following key sequence on a standard RC
transmitter: “062598” directly followed by MENU and “xxx”,
where “xxx” is a 3 digit decimal value of the panel type: see
column “Display code” in table “Option code overview” (ch. 8),
or see sticker on the side/bottom of the cabinet. When the value
is accepted and stored in NVM, the set will switch to Stand-by,
to indicate that the process has been completed.
Display Option
Code
39mm
040
PHILIPS
MODEL:
32PF9968/10
27mm
PROD.SERIAL NO:
AG 1A0620 000001
(CTN Sticker)
E_06532_038.eps
Figure 5-1 Location of Display Option Code sticker
During this algorithm, the NVM-content must be filtered,
because several items in the NVM are TV-related and not SSBrelated (e.g. Model and Prod. S/N). Therefore, “Model” and
“Prod. S/N” data is changed into “See Type Plate”.
In case a call centre or consumer reads “See Type Plate” in
CSM mode, he needs to look to the side/bottom sticker to
identify the set, for further actions.
240108
Service Modes, Error Codes, and Fault Finding
s
7
5.2.2Service Default Mode (SDM)
Purpose
Set the TV in SDM mode in order to be able to:
•Create a pre-defined setting for measurements to be
made.
•Override software protections.
•Start the blinking LED procedure.
•Read the error buffer.
•Check the life timer.
Specifications
Table 5-1 SDM default settings
RegionFreq. (MHz)Default syst.
Europe (except France),
AP-PAL/-Multi
FranceSECAM L
NAFTA, AP-NTSC61.25 (channel 3) NTSC M
LATAMPAL M
•Set linear video and audio settings to 50%, but volume to
25%. Stored user settings are not affected.
•All service-unfriendly modes (if present) are disabled, since
they interfere with diagnosing/repairing a set. These
service unfriendly modes are:
– (Sleep) timer.
– Blue mute/Wall paper.
– Auto switch “off” (when there is no “ident” signal).
– Hotel or hospital mode.
– Child lock or parental lock (manual or via V-chip).
– Skipping, blanking of “Not favourite”, “Skipped” or
“Locked” presets/channels.
– Automatic storing of Personal Preset or Last Status
settings.
– Automatic user menu time-out (menu switches back/
OFF automatically.
– Auto Volume levelling (AVL).
475.25PAL B/G
EN 15LC8.2A LA5.
SDM
I_17760_046.eps
030308
Figure 5-2 Service jumper (SSB component side)
On Screen Menu
After activating SDM, the following screen is visible, with SDM
in the upper right corner of the screen to indicate that the
television is in Service Default Mode.
HHHHH A A A A B CD - X. Y Y
ERR XX XX XX XX XX
O P X X X X X X X X XX X XX X XX X X
Figure 5-3 SDM menu
SDM
G_16860_030.ep
26010
How to Activate
To activate SDM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU button
(do not allow the display to time out between entries while
keying the sequence).
•Short one of the “Service” jumpers on the TV board during
cold start (see Figures “Service jumper”). Then press the
mains button (remove the short after start-up).
Caution: Activating SDM by shorting “Service” jumpers will
override the DC speaker protection (error 1), the General
I2C error (error 4), and the Trident video processor error
(error 5). When doing this, the service-technician must
know exactly what he is doing, as it could damage the
television set.
Menu explanation:
•HHHHH: Are the operating hours (in decimal).
•AAAABCD-X.YY: See paragraph “Service Modes” ->
“General” -> “Software Identification, Version, and Cluster”
for the SW name definition.
•SDM: The character “SDM” to indicate that the TV set is in
Service mode.
•ERR: Shows all errors detected since the last time the
buffer was erased. Five errors possible.
•OP: Used to read-out the option bytes. See “Options” in the
Alignments section for a detailed description. Seven codes
are possible.
How to Navigate
As this mode is read only, there is not much to navigate. To
switch to other modes, use one of the following methods:
•Command MENU from the user remote will enter the
normal user menu (brightness, contrast, colour, etc...) with
“SDM” OSD remaining, and pressing MENU key again will
return to the last status of SDM again.
•To prevent the OSD from interfering with measurements in
SDM, command “OSD” (“STATUS” for NAFTA and
LATAM) from the user remote will toggle the OSD “on/off”
with “SDM” OSD remaining always “on”.
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the OSD/
STATUS/INFO/i+
button to switch to SAM (do not allow the
display to time out between entries while keying the
sequence).
EN 16LC8.2A LA5.
Service Modes, Error Codes, and Fault Finding
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or on the television set.
If you switch the television set “off” by removing the mains (i.e.,
unplugging the television), the television set will remain in SDM
when mains is re-applied, and the error buffer is not cleared.
The error buffer will only be cleared when the “clear” command
is used in the SAM menu.
Note:
•If the TV is switched “off” by a power interrupt while in SDM,
the TV will show up in the last status of SDM menu as soon
as the power is supplied again. The error buffer will not be
cleared.
•In case the set is in Factory mode by accident (with “F”
displayed on screen), by pressing and hold “VOL-” and
“CH-” together should leave Factory mode.
5.2.3Service Alignment Mode (SAM)
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Specifications
•Operation hours counter (maximum five digits displayed).
•Software version, error codes, and option settings display.
•Error buffer clearing.
•Option settings.
•Software alignments (Tuner, White Tone, and Audio).
•NVM Editor.
•ComPair Mode switching.
•Set the screen mode to full screen (all contents on screen
are viewable).
How to Activate
To activate SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the OSD/STATUS/INFO/i+ button (it depends on region which
button is present on the RC). Do not allow the display to
time out between entries while keying the sequence.
•Or via ComPair.
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
LLLL L A AAABCD- X. YY
ERR XX XX XX XX XX
O P X X X X X X X X X X X XX X X X X X
C l e a r > Y e s
O p t i o n s >
T u n e r >
R G B A l i g n >
N V M E d i t o r >
C o m p a i r >
S W E V E N T S >
Figure 5-4 SAM menu
Menu explanation:
1. LLLLL. This represents the run timer. The run timer counts
normal operation hours, but does not count Stand-by
hours.
2. AAAABCD-X.YY. See paragraph “Service Modes” ->
“General” -> “Software Identification, Version, and Cluster”
for the SW name definition.
3. SAM. Indication of the Service Alignment Mode.
4. ERR (ERRor buffer). Shows all errors detected since the
last time the buffer was erased. Five errors possible.
SAM
G_16860_031.eps
260107
5. OP (Option Bytes). Used to read-out the option bytes. See
“Options” in the Alignments section for a detailed
description. Seven codes are possible.
6. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
7. Options. Used to set the option bits. See “Options” in the
“Alignments” chapter for a detailed description.
8. Tuner. Used to align the tuner. See “Tuner” in the
“Alignments” chapter for a detailed description.
9. RGB Align. Used to align the White Tone. See “White
Tone” in the “Alignments” chapter for a detailed
description.
10. NVM Editor. Can be used to change the NVM data in the
television set. See also paragraph “Fault Finding and
Repair Tips” further on.
11. ComPaIr. Can be used to switch the television to “In
Application Programming” mode (IAP), for software
uploading via ComPair. Read paragraph “Service Tools” > “ComPair”.
Caution: When this mode is selected without ComPair
connected, the TV will be blocked. Remove the AC power
to reset the TV.
12. SW Events. Only to be used by development to monitor
SW behaviour during stress test.
How to Navigate
•In the SAM menu, select menu items with the MENU UP/
DOWN keys on the remote control transmitter. The
selected item will be indicated. When not all menu items fit
on the screen, use the MENU UP/DOWN keys to display
the next / previous menu items.
•With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected sub menu.
•When you press the MENU button twice while in top level
SAM, the set will switch to the normal user menu (with the
SAM mode still active in the background). To return to the
SAM menu press the MENU button.
•Command OSD/STATUS/INFO/i+ button from the user
remote will toggle the OSD “on/off” with “SAM” OSD
remaining always “on”.
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU button
to switch to SDM (do not allow the display to time out
between entries while keying the sequence).
How to Store SAM Settings
To store the settings changed in SAM mode (except the
OPTIONS settings), leave the top level SAM menu by using the
POWER button on the remote control transmitter or the
television set.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
Note:
•When the TV is switched “off” by a power interrupt while in
SAM, the TV will show up in “normal operation mode” as
soon as the power is supplied again. The error buffer will
not be cleared.
•In case the set is in Factory mode by accident (with “F”
displayed on screen), by pressing and hold “VOL-” and
“CH-” together should leave Factory mode.
Service Modes, Error Codes, and Fault Finding
EN 17LC8.2A LA5.
5.2.4Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. A call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps them to diagnose
problems and failures in the TV before making a service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
•Ignore “Service unfriendly modes”.
•Line number for every line (to make CSM language
independent).
•Set the screen mode to full screen (all contents on screen
are viewable).
•After leaving the Customer Service Mode, the original
settings are restored.
•Possibility to use “CH+” or “CH-” for channel surfing, or
enter the specific channel number on the RC.
How to Activate
To activate CSM, press the following key sequence on the
remote control transmitter: “123654” (do not allow the display
to time out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
1 M O D E L : 4 2 P F L 7 4 0 3 / 9 3
2 P R O D S / N : AG1A0812123456
3 S W I D : L C 8 2 A L 1 - 1 . x x
4 O P : X X X X X X X X X X X X X X X X X X X X X
5 C O D E S : X X XX XX XX XX
6 S S B : 3 1 39 123 63491
7 N V M : X X X X X X X X
8 F l a s h D a t a : X X . X X . X X . X X
9 D I S P L A Y : xxxx xxx xxxxx
P A G E D O W N
B
y
Figure 5-5 CSM menu -1- (example)
CS M
I_17760_026a.eps
120208
Menu Explanation
1. MODEL. Type number, e.g. 32PFL7762D/05. (*)
2. PROD S/N. Product serial no., e.g. AG1A0712123456. (*)
3. SW ID. Software cluster and version is displayed.
4. OP. Option code information.
5. CODES. Error buffer contents.
6. SSB. Indication of the SSB factory ID (= 12nc). (*)
7. NVM. The NVM software version no.
8. Flash Data. PQ (picture quality) and AQ (audio quality)
data version. This is a sub set of the main SW.
9. DISPLAY. Indication of the display ID (=12 nc).
10. TUNER. Indicates the tuner signal condition: “Weak” when
signal falls below threshold value, “Medium” when signal is
at mid-range, and “Strong” when signal falls above
threshold value.
11. SYSTEM. Gives information about the video system of the
selected transmitter (PAL/SECAM/NTSC).
12. SOUND. Gives information about the audio system of the
selected transmitter (MONO/STEREO/NICAM).
13. HDAU. HDMI audio stream detection. “YES” means audio
stream detected. “NO” means no audio stream present.
Only displayed when HDMI source is selected.
14. FORMAT. Gives information about the video format of the
selected transmitter (480i/480p/720p/1080i).
15. DFR SW ID. Referring to bolt-on SW ID.
16. FPGA FW. Only applicable to sets with an FPGA.
17. Reserved.
18. Reserved.
(*) If an NVM IC is replaced or initialised, the Model Number,
Serial Number, and SSB Code Number must be re-written to
the NVM. ComPair will foresee in a possibility to do this.
How to Exit
To exit CSM, use one of the following methods:
•Press the MENU button twice, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
5.2.5Digital Customer Service Mode (DCSM)
1 0 T U N E R : W E A K / G O O D / S T R O N G
1 1 S Y S T E M : P A L / N T S C / S E C A M
1 2 S O U N D : M O N O / S T E R E O / N I C A M
1 3 H D A U : Y E S / N O
1 4 F O R M A T : X X X X X X X X
1 5 DFR SW ID : (*)
1 6 F P G A F W : xx.xx.xx
1 7 :
1 8 :
P A G E U P :
(*) referring to bolt-on DFI SW ID
B
y
Figure 5-6 CSM menu -2- (example)
CS M
I_17760_026b.eps
120208
This section only applies to sets where the Digital bolt-on
Module is mounted (China: CTNs ending with “D/93”).
Detailed information will be published when these sets are
actually on the market (not during this release of the Service
Manual).
Purpose
The Digital Customer Service Mode shows how the Digital
Module performs.
How to Activate
To activate DCSM:
1. Put the set in “digital mode”.
2. Press “digital MENU” key on RC.
3. Press “123654” key sequence on RC (do not allow the
display to time out between entries while keying the
sequence).
How to Exit
To exit DCSM, press “digital MENU” key on RC.
EN 18LC8.2A LA5.
Service Modes, Error Codes, and Fault Finding
5.3Service Tools
5.3.1ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products. and offers the following:
1. ComPair helps you to quickly get an understanding on how
to repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore
capable of accurately indicating problem areas. You do not
have to know anything about I2C or UART commands
yourself, because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the uP
is working) and all repair information is directly available.
4. ComPair features TV software up possibilities.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The (new) ComPair II interface box is connected to the PC via
an USB cable. For the TV chassis, the ComPair interface box
and the TV communicate via a bi-directional cable via the
service connector(s).
How to Connect
This is described in the ComPair chassis fault finding database.
TO TV
TO
UART SERVICE
I2C SERVICE
CONNECTOR
CONNECTOR
2
C
I
PC
ComPair II Developed by Philips Brugge
Optional power
5V DC
TO
RS232 /UART
E_06532_036.eps
150208
TO
UART SERVICE
CONNECTOR
ComPair II
RC in
Optional
Switch
PowerModeLink/
Activity
HDMI
I
2
C only
RC out
Multi
function
Figure 5-7 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
blown!
How to Order
ComPair II order codes:
•ComPair II interface: 3122 785 91020.
•ComPair32 CD (update): 3122 785 60160.
•ComPair UART interface cable: 3122 785 90630 (to be
used for upgrading the MT8280 software) (applicable to
sets where the DFI panel has been replaced by the onboard MT8280).
•ComPair I
2
C interface cable: 9965 100 07325 (to be used
for upgrading the Main software).
Note: If you encounter any problems, contact your local
support desk.
5.4Error Codes
5.4.1Introduction
Error codes are required to indicate failures in the TV set. In
principle a unique error code is available for every:
•Activated protection.
•Failing I2C device.
•General I2C error.
•SDRAM failure.
The last errors, stored in the NVM, are shown in the Service
menu’s. This is called the error buffer.
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
An error will be added to the buffer if this error differs from any
error in the buffer. The last found error is displayed on the left.
An error with a designated error code may never lead to a
deadlock situation. This means that it must always be
diagnosable (e.g. error buffer via OSD or blinking LED
procedure, ComPair to read from the NVM).
In case a failure identified by an error code automatically
results in other error codes (cause and effect), only the error
code of the MAIN failure is displayed.
Example: In case of a failure of the I2C bus (CAUSE), the error
code for a “General I2C failure” and “Protection errors” is
displayed. The error codes for the single devices (EFFECT) is
not displayed. All error codes are stored in the same error
buffer (TV’s NVM) except when the NVM itself is defective.
5.4.2How to Read the Error Buffer
You can read the error buffer in 3 ways:
•On screen via the SAM/SDM/CSM (if you have a picture).
Example:
– ERROR: 0 0 0 0 0: No errors detected
– ERROR: 6 0 0 0 0: Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0: Error code 6 was detected first and
error code 9 is the last detected (newest) error
•Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
•Via ComPair.
5.4.3 Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
5.3.2LVDS Tool
Support of the LVDS Tool has been discontinued.
Service Modes, Error Codes, and Fault Finding
EN 19LC8.2A LA5.
Table 5-2 Error code overview
Error
1)
code
0No error.
1DC Protection of speakers.
2+12V protection error.12V missing or “low”.
3Reserved.
4General I2C error.note 2
5Trident Video Processor
6I2C error while communicating
7I2C error while communicating
8I2C error while communicating
9I2C error communicating with
10SDRAM defective.7D01
11I2C error while communicating
12Brazil/China/Hong Kong
13Reserved
14SDRAM defective.7D02
15Reserved
16Reserved
17I2C error while communicating
18Reserved (iTV)(iTV)
19I2C error while communicating
20Reserved
21I2C error while communicating
22Reserved.
23Reserved.
Description
communication error.
with the NVM.
with the Tuner.
with the IF Demodulator.
the Sound Processor.
with the HDMI IC.
ISDTV digital bolt-on module
communication failure
with FPGA
with bolt-on DFI
with the HDMI mux IC
Item
no.Remarks
7C01When Trident IC is
defective, error 10 and 14
might also be reported.
Trident communicates via
parallel bus, not via the I2C
bus. The I2C bus of Trident
is only used in ComPair
mode.
7L23The TV will not start-up due
to critical data not availabl e
from the NVM, but the LED
will blink the error code.
1101
7113
7411
7N01
7700 or
external
1080p 100Hz sets only
7M07
Notes
1. Some of the error codes reported are depending on the
option code configurations.
2. This error means: no I2C device is responding to the
particular I2C bus. Possible causes: SCL/SDA shorted to
GND, SCL shorted to SDA, or SCL/SDA open (at uP pin).
The internal bus of the Trident platform should not cause
the entire system to halt as such an error can be reported.
5.4.4How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
•By using the CLEAR command in the SAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: “062596” directly followed
by the OSD/STATUS/INFO/i+ button (do not allow the
display to time out between entries while keying the
sequence).
– Make sure the menu item CLEAR is selected. Use the
MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the “CLEAR” line will
change from “CLEAR?” to “CLEARED”
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
5.5The Blinking LED Procedure
5.5.1Introduction
The software is capable of identifying different kinds of errors.
Because it is possible that more than one error can occur over
time, an error buffer is available, which is capable of storing the
last five errors that occurred. This is useful if the OSD is not
working properly.
Errors can also be displayed by the blinking LED procedure.
The method is to repeatedly let the front LED pulse with as
many pulses as the error code number, followed by a period of
1.5 seconds in which the LED is “off”. Then this sequence is
repeated.
Example (1): error code 4 will result in four times the sequence
LED “on” for 0.25 seconds / LED “off” for 0.25 seconds. After
this sequence, the LED will be “off” for 1.5 seconds. Any RC5
command terminates the sequence. Error code LED blinking is
in red colour.
Example (2): the content of the error buffer is “129600”
After entering SDM, the following occurs:
•1 long blink of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long blink of 1.5 seconds to finish the sequence,
•The sequence starts again with 12 short blinks.
5.5.2Displaying the Entire Error Buffer
Additionally, the entire error buffer is displayed when Service
Mode “SDM” is entered. In case the TV set is in protection or
Stand-by: The blinking LED procedure sequence (as in SDMmode in normal operation) must be triggered by the following
RC sequence: “MUTE” “062500” “OK”.
In order to avoid confusion with RC5 signal reception blinking,
this blinking procedure is terminated when a RC5 command is
received.
To erase the error buffer, the RC command “MUTE” “062599
“OK” can be used.
5.6Software Upgrading
In this chassis, the following SW “stacks” are used:
•TV main SW (processor and processor NVM).
•MT8280 software (sets where the DFI panel has been
replaced by on-board MT8280).
•Digital Module software; only applies to sets where the
Digital bolt-on Module is mounted (China: CTNs ending
with “D/93”, Hong Kong: CTNs ending with “D/30”).
5.6.1TV Main SW Upgrade
For instructions on how to upgrade the TV Main software, refer
to ComPair.
5.6.2MT8280 SW Upgrade
This paragraph only applies to sets where the DFI panel has
been replaced by the on-board MT8280. The software for the
MT8280 has to be flashed via a separate cable and -connector.
See paragraph “Service Tools > ComPair” for the correct order
number of this cable. For the location of the connector on the
SSB, see figure “SSB top view” in chapter 9 “Circuit
Descriptions, Abbreviation List, and IC Data Sheets”. Before
the cable can be connected, a hatch in the backcover has to be
removed (no need to remove the entire backcover).
EN 20LC8.2A LA5.
For instructions on how to upgrade the MT8280 software, refer
to ComPair.
5.6.3Digital Module SW Upgrade
Performing Digital Software upgrade via the USB port
It is recommended that only qualified Service personnel
perform this task. As any interruption occurs during the
software upgrade process, the Digital Module will be
malfunctioning. Then a special fixture is needed to recover the
Digital Module. To perform this operation, the following needs
to be prepared:
•A USB stick (preferable from a well known brand).
•The software must be downloaded from the service
website.
•The software should be stored in the root directory of the
USB stick.
The digital module has it’s own USB port. This USB port is
covered by a protective tape. Remove the tape for the USB
software upgrade and should be covered back when the job is
done. The following steps should be performed for upgrading
the set:
•Put the set in digital mode.
•Using the remote control, select the digital user menu.
•Scroll to the “Information” item as shown in figure
“Information menu”.
Service Modes, Error Codes, and Fault Finding
I_17764_001.eps
Figure 5-8 Information menu
•Select “New Software” item as shown in figure “New
Software menu”.
170908
I_17764_003.eps
170908
Figure 5-10 USB available menu
•Select “the software for the update and confirm as shown
in figure “Update menu”.
I_17764_004.eps
170908
Figure 5-11 Update menu
•The update progress is shown as in figure “Software
upgrade Application menu”.
I_17764_002.eps
Figure 5-9 New Software menu
•Select “USB available” item as shown in figure “New
Software menu”.
170908
Service Modes, Error Codes, and Fault Finding
I_17764_005.eps
170908
Figure 5-12 Software upgrade Application menu
•When software flashing is completed, the TV will go into a
black screen.
•Wait untill the “No Channel Available (TV)”below screen reappear to indicate successful completion of SW flashing as
shown in figure “No Channel Available (TV)”.
EN 21LC8.2A LA5.
I_17764_006.eps
170908
Figure 5-13 No Channel Available (TV)
Digital Customer Service Mode
This mode gives an overview of how thele performs under
various digital signal sources.:
How to activate
•Put the set in digital mode
•Press the Digital Menu button on the remote control
•Press the key sequence “1 2 3654”.
The following figures show the self explanatory Digital
Customer Service Mode screens.
Figure 5-14 Digital Customer Service Mode
5.7Fault Finding and Repair Tips
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•Before any fault finding actions, check if the correct options
are set.
5.7.1NVM Editor
In some cases, it can be convenient if one directly can change
the NVM contents. This can be done with the “NVM Editor” in
SAM mode. With this option, single bytes can be changed.
Caution:
•Do not change the NVM settings without
understanding the function of each setting, because
incorrect NVM settings may seriously hamper the
correct functioning of the TV set!
•Always write down the existing NVM settings, before
changing the settings. This will enable you to return to the
original settings, if the new settings turn out to be incorrect.
I_17764_007.eps
170908
Table 5-3 NVM editor overview
HexDecDescription
.ADR0x000A10Existing value
.VAL0x00000New value
.StoreStore?
5.7.2Load Default NVM Values
It is possible to download default values automatically into the
NVM in case a blank NVM is placed or when the NVM first 20
address contents are “FF”. After the default values are
EN 22LC8.2A LA5.
downloaded, it is possible to start-up and to start aligning the
TV set. To initiate a forced default download the following
action has to be performed:
1. Switch “off” the TV set with the mains cord disconnected
from the wall outlet (it does not matter if this is from
“Stand-by” or “Off” situation).
2. Short-circuit the SDM jumpers on the SSB (keep short
circuited).
3. Press “P+” or “CH+” on the local keyboard (and keep it
pressed).
4. Reconnect the mains supply to the wall outlet.
5. Release the “P+” or “CH+” when the set is “on” or blue LED
is blinking.
When the downloading has completed successfully, the set
should be into Stand-by, i.e. red LED on.
Alternative method (1):
1. Go to SAM.
2. Select NVM Editor.
3. Select ADR (address) to 1 (dec).
4. Change the VAL (value) to 170 (dec).
5. Store the value.
6. Do a hard reset to make sure new default values took
place.
Alternative method (2):
It is also possible to upload the default values to the NVM with
ComPair in case the SW is changed, the NVM is replaced with
a new (empty) one, or when the NVM content is corrupted.
After replacing an EEPROM (or with a defective/no EEPROM),
default settings should be used to enable the set to start-up and
allow the Service Default Mode and Service Alignment Mode to
be accessed.
Service Modes, Error Codes, and Fault Finding
5.7.3Start-up/Shut-down Flowcharts
On the next pages you will find start-up and shut-down
flowcharts, followed by a trouble shooting flowchart, which
might be helpful during fault finding.
Please note that some events are only related to PDP sets, and
therefore not applicable to this LCD chassis.
Service Modes, Error Codes, and Fault Finding
EN 23LC8.2A LA5.
LC08R
Start Up
No
Disable Audio Mute
Standby Soft Mode
(NO LED)
Port Assignment in STANDBY
Wait for Power Local Key
Notes:
---------
1.Initialise HDMI MUX IIC address ( EDID,CEC)
2. Enable Mute mean ANTI_PLOP= LOW, MUTEn=HIGH
3. Disable Mute mean ANTI_PLOP = HIGH, MUTEn=LOW
Standby Normal
Error 2
[Protection]
300ms
V1.0
21 Aug 2007
Mode
Standby Normal Mode
(RED LED)
Disable Audio Mute
Port Assignment in STANDBY
Wait for RC key or
Wake up event
Wait for 100ms
Time out = 2000ms
Error 6 - N VM
[Protection]
No
Yes
AC ON
+3V3STBY Available
160ms
Yes
100ms
300ms
300ms
1700ms
Error 7
M16C POR by +3VSTBY
STANDBY = HIGH
InitCold Component:
1. Check SDM port.
- If SDM pin = LOW and NVM first 20Byte = 0xFF,
reload Software default NVM value.
2. Check Panel port.
- If Panel Pin = LOW and check slave address
0x65 = 0xA5, Enter Panel Mode.