Copyright 2008 Koninklijke Philips Electronics N.V.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
Published by TY 0872 BU TV Consumer CarePrinted in the NetherlandsSubject to modificationEN 3122 785 18171
EN 2LC8.1E LB1.
Technical Specifications, Connections, and Chassis Overview
1.Technical Specifications, Connections, and Chassis Overview
Index of this chapter:
1.1 Technical Specifications
1.2 Connection Overview
1.3 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
1.1Technical Specifications
1.1.1Vision
Display type: LCD
Screen size: 32" (82 cm), 16:9
Resolution (HxV pixels): 1366 × 768
Dyn. contrast ratio: 24000:1
Min. light output (cd/m
Typ. response time (ms): 6
Viewing angle (HxV degrees): 176 × 176
Tuning system: PLL
Presets/channels: 99 presets
Tuner bands: VHF, UHF, S, H
TV Colour systems: PAL B/G, D/K, I
Technical Specifications, Connections, and Chassis Overview
EN 3LC8.1E LB1.
1.2Connection Overview
12
SERV. U
Ω
75
TV ANTENNA
3
HDMI
EXT 1
EXT 2
(RGB/CVBS)
(CVBS)
4
5
Figure 1-1 Side and rear I/O connections
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy=
Grey, Rd= Red, Wh= White, and Ye= Yellow.
1.2.1Connections
1 - Aerial - In
-- IEC-type (EU) Coax, 75 ohm D
6
7
8
YPbPr
9
10
I_18170_027.eps
060808
4 - EXT2: CVBS - In/Out, Audio - In/Out
21
20
E_06532_001.eps
2
1
050404
Figure 1-2 SCART connector
1-Audio R 0.5 V
2-Audio R 0.5 V
3-Audio L 0.5 V
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
4-Ground Gnd H
5-Ground Gnd H
6-Audio L 0.5 V
/ 10 kohm j
RMS
7-n.c.
8-Function Select 0 - 2 V: INT
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Gnd H
10 - n.c.
11 - n.c
12 - n.c.
13 - Ground Gnd H
14 - Ground Gnd H
15 - Video/C 0.7 V
16 - n.c.
/ 75 ohm j
PP
17 - Ground Gnd H
18 - Ground Gnd H
19 - Video CVBS 1 V
20 - Video CVBS 1 V
21 - Shield Gnd H
/ 75 ohm k
PP
/ 75 ohm j
PP
5 - EXT1: Video RGB - In, CVBS - In/Out, Audio - In/Out
2 - Service Connector (UART)
1-UART_TX Transmit k
2-Ground Gnd H
3-UART_RX Receive j
3 - HDMI: Digital Video, Digital Audio - In
1-D2+ Data channel j
2-Shield Gnd H
3-D2- Data channel j
4-D1+ Data channel j
5-Shield Gnd H
6-D1- Data channel j
7-D0+ Data channel j
8-Shield Gnd H
9-D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - CEC Control channel jk
14 - n.c.
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
21
20
E_06532_001.eps
2
1
050404
Figure 1-3 SCART connector
1 - Audio R 0.5 V
2 - Audio R 0.5 V
3 - Audio L 0.5 V
4 - Ground Gnd H
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
5 - Ground Gnd H
6 - Audio L 0.5 V
7 - Video Blue 0.7 V
8 - Function Select 0 - 2 V: INT
/ 10 kohm j
RMS
/ 75 ohm j
PP
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Gnd H
10 - n.c.
11 - Video Green 0.7 V
12 - n.c.
/ 75 ohm j
PP
13 - Ground Gnd H
14 - Ground Gnd H
15 - Video Red 0.7 V
/ 75 ohm j
PP
16 - Status/FBL 0 - 0.4 V: INT
1 - 3 V: EXT / 75 ohm j
17 - Ground Gnd H
18 - Ground Gnd H
19 - Video CVBS 1 V
20 - Video CVBS 1 V
/ 75 ohm k
PP
/ 75 ohm j
PP
21 - Shield Gnd H
EN 4LC8.1E LB1.
Technical Specifications, Connections, and Chassis Overview
6 - S-Video (Hosiden): Video Y/C - In
1 - Ground Y Gnd H
2 - Ground C Gnd H
3 - Video Y 1 V
4 - Video C 0.3 V
7, 8 - Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
/ 75 ohm j
PP
P / 75 ohm j
PP
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
1.3Chassis Overview
MAIN POWER
A
SUPPLY PANEL
KEYBOARD CONTROL
E
PA NE L
9 - Cinch: Video YPbPr - In, Audio - In
Gn - Video Y 1 V
Bu - Video Pb 0.7 V
Rd - Video Pr 0.7 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
10 - Head phone - Out
Bk - Head phone 32 - 600 ohm / 10 mW rt
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
SMALL SIGNAL
BOARD
B
IR & LED PANEL
J
Figure 1-4 PWB/CBA locations
I_18170_028.eps
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Safety Instructions, Warnings, and Notes
2.Safety Instructions, Warnings, and Notes
EN 5LC8.1E LB2.
Index of this chapter:
2.1 Safety Instructions
2.2 Warnings
2.3 Notes
2.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 MΩ and 12 MΩ.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
2.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.3Notes
2.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode (see chapter 5) with a colour bar
signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated
otherwise) and picture carrier at 475.25 MHz for PAL, or
61.25 MHz for NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
2.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kΩ).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).
•All capacitor values are given in micro-farads (μ=× 10
nano-farads (n =× 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Spare Parts
List. Therefore, always check this list when there is any
doubt.
2.3.3BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: www.atyourservice.ce.philips.com (needs subscription,
not available for all regions). After login, select “Magazine”,
then go to “Repair downloads”. Here you will find Information
on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile,
which is coupled to the 12NC. For an overview of these profiles,
visit the website www.atyourservice.ce.philips.com (needs
subscription, but is not available for all regions)
You will find this and more technical information within the
“Magazine”, chapter “Repair downloads”.
For additional questions please contact your local repair help
desk.
2.3.4Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
-9
), or pico-farads (p =× 10
-12
-6
),
).
EN 6LC8.1E LB3.
2.3.5Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production center (e.g.
AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers
to the Service version change code, digits 5 and 6 refer to the
production year, and digits 7 and 8 refer to production week (in
example below it is 2006 week 17). The 6 last digits contain the
serial number.
Directions for Use
MODEL :
PROD.NO:
2.3.6Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
2.3.7Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
•Always respect voltages. While some may not be
32PF9968/10
AG 1A0617 000001
Figure 2-1 Serial number (example)
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
MADE IN BELGIUM
220-240V 50/60Hz
~
VHF+S+H+UHF
BJ3.0E LA
S
E_06532_024.eps
128W
260308
3.Directions for Use
You can download this information from the following websites:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
4.1Cable Dressing
Mechanical Instructions
EN 7LC8.1E LB4.
Figure 4-1 Cable dressing 32" sets
I_18170_029.eps
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EN 8LC8.1E LB4.
Mechanical Instructions
4.2Service Positions
For easy servicing of this set, there are a few possibilities
created:
•The buffers from the packaging (see figure “Rear cover”).
•Foam bars (created for Service).
4.2.1Foam Bars
1
Required for sets
1
42"
Figure 4-2 Cable dressing 42" sets
The foam bars (order code 3122 785 90580 for two pieces) can
be used for all types and sizes of Flat TVs. See figure “Foam
bars” for details. Sets with a display of 42" and larger, require
four foam bars [1]. Ensure that the foam bars are always
supporting the cabinet and never only the display.
Caution: Failure to follow these guidelines can seriously
damage the display!
By laying the TV face down on the (ESD protective) foam bars,
a stable situation is created to perform measurements and
alignments. By placing a mirror under the TV, you can monitor
the screen.
I_18170_030.eps
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E_06532_018.eps
Figure 4-3 Foam bars
171106
Mechanical Instructions
EN 9LC8.1E LB4.
4.3Assy/Panel Removal MG8 Styling
Pictures are taken from 32” set.
4.3.1Rear Cover
Warning: Disconnect the mains power cord before you remove
the rear cover.
You can remove the backcover without removing the stand.
4.3.2Speakers
Refer to next figure for details.
1. Unplug the connectors [1].
2. Remove the screws [2] and lift the speaker from the back
cover.
1
(
2x
)
2
2
I_17911_001.eps
300608
4.3.4Keyboard Control Panel
Refer to next figure for details.
1. Unplug the key board connector from the IR & LED board.
2. Remove the screws [1].
3. Lift the unit and take it out of the set.
When defective, replace the whole unit.
1
1
Figure 4-6 Key Board
4.3.5Main Power Supply Panel 32"
I_17911_003.eps
300608
Figure 4-4 Speakers
4.3.3IR & LED Panel
Refer to next figure for details.
1. Unplug connectors [1].
2. Release the clips and take the panel out.
When defective, replace the whole unit.
1
Refer to next figure for details.
1. Unplug connectors [1].
2. Remove the fixation screws [2].
3. Take the board out.
When defective, replace the whole unit.
2
2
1
2
1
2x
)
2
2
1
1
(
2
I_18170_050.eps
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Figure 4-7 Main Power Supply Panel 32"
I_17911_002.eps
300608
Figure 4-5 IR & LED Board
EN 10LC8.1E LB4.
4.3.6Small Signal Board (SSB)
Mechanical Instructions
Refer to next figure for details.
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
1. Unplug the LVDS connector [1].
Caution: be careful, as this is a very fragile connector!
2. Unplug the connectors [2].
3. Remove the screws [3].
4. The SSB can now be taken out of the set, together with the
side cover.
5. To remove the side cover, push back the clamp [4] using a
screw driver.
6. Pull the cover sidewards from the SSB.
4.3.7LCD Panel
Refer to next figures for details.
1. Remove the stand [1].
2. Unplug the LVDS connector [2].
3. Unplug connectors [3] from
– Main Power Supply Panel
– Speakers
– IR & LED Panel.
4. Remove any adhesive tape [4] that prevents cables being
removed from the set.
5. Remove all cables from clamps [5] that prevents them from
being removed from the set.
3
3
2
1
3
2
(
3x
)
3
4
3
I_18170_051.eps
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Figure 4-8 Small Signal Board
6. Remove the VESA stand [6].
7. Remove the Main Power Supply Panel together with it’s subframe [7].
8. Remove the Small Signal Board together with it’s subframe [8].
9. Remove the subframe that holds the stand [9].
10. Remove the clamps that secure the LCD Panel [10] and
take the panel out.
6
6
2
8
7
7
8
4
3
7
3
2x)
(
7
4
3
88
4
3
5
11
4
11
3
3
I_18170_052.eps
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Figure 4-9 LCD Panel -1-
Mechanical Instructions
EN 11LC8.1E LB4.
1010
10
10
4.4Set Re-assembly
10
9
99
9
Figure 4-10 LCD Panel -2-
99
9
I_18170_053.eps
10
310708
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position. See figure “Cable
dressing”.
•Pay special attention not to damage the EMC foams on the
SSB shields. Ensure that EMC foams are mounted
correctly.
EN 12LC8.1E LB5.
Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Service Tools
5.4 Error Codes
5.5 The Blinking LED Procedure
5.6 Software Upgrading
5.7 Fault Finding and Repair Tips
5.1Test Points
In the chassis schematics and layout overviews, the test points
(Fxxx) are mentioned. In the schematics, test points are
indicated with a rectangular box around “Fxxx” or “Ixxx”, in the
layout overviews with a “half-moon” sign.
As most signals are digital, it will be difficult to measure
waveforms with a standard oscilloscope. Several key ICs are
capable of generating test patterns, which can be controlled via
ComPair. In this way it is possible to determine which part is
defective.
5.2Service Modes
The Service Mode feature is split into four parts:
•Simplified Service Default Mode (SDM).
•Service Alignment Mode (SAM).
•Customer Service Mode (CSM).
•Computer Aided Repair Mode (ComPair).
SDM and SAM offer features, which can be used by the Service
engineer to repair/align a TV set. Some features are:
•Activates the blinking LED procedure for error identification
when no picture is available (SDM).
•Make alignments (e.g. white tone), (de)select options,
enter options codes, reset the error buffer (SAM).
•Display information (“SAM” indication in upper right corner
of screen, error buffer, software version, options and option
codes, sub menus).
The CSM is a Service Mode that can be enabled by the
consumer. The CSM displays diagnosis information, which the
customer can forward to the dealer or call centre. In CSM
mode, “CSM”, is displayed in the top right corner of the screen.
The information provided in CSM and the purpose of CSM is to:
•Increase the home repair hit rate.
•Decrease the number of nuisance calls.
•Solved customers' problem without home visit.
•B is the region indication: E= Europe, A= AP/China,
U=NAFTA, L= LATAM.
•C is the display indication: L= LCD, P= Plasma.
•D is the language/feature indication: 1= standard, H=1080p
full HD.
•X is the main version number: this is updated with a major
change of specification (incompatible with the previous
software version). Numbering will go from 1 - 9 and A - Z.
– If the main version number changes, the new version
number is written in the NVM.
– If the main version number changes, the default
settings are loaded.
•YY is the sub version number: this is updated with a minor
change (backwards compatible with the previous versions)
Numbering will go from 00 - 99.
– If the sub version number changes, the new version
number is written in the NVM.
– If the NVM is fresh, the software identification, version,
and cluster will be written to NVM.
Display Option Code Selection
When after an SSB or display exchange, the display option
code is not set properly; it will result in a TV with “no display”.
Therefore, it is required to set this display option code after
such a repair.
To do so, press the following key sequence on a standard RC
transmitter: “062598” directly followed by MENU the OSD
“Panel Selection” will displayed on screen and “xxx”, where
“xxx” is a 3 digit decimal value of the panel type: see column
“Display code” in table “Option code overview” (ch. 8), or see
sticker on the side/bottom of the cabinet. When the value
is accepted and stored in NVM, the OSD “Panel Selection” will
be disappear set remain on, to indicate that the process has
been completed.
Display Option
Code
39mm
040
PHILIPS
MODEL:
32PF9968/10
27mm
PROD.SERIAL NO:
AG 1A0620 000001
(CTN Sticker)
E_06532_038.eps
240108
ComPair Mode is used for communication between a computer
and a TV on I
2
C /UART level and can be used by a Service
engineer to quickly diagnose the TV set by reading out error
codes, read and write in NVMs, communicate with ICs and the
uP (PWM, registers, etc.), and by making use of a fault finding
database. It will also be possible to up and download the
software of the TV set via I
2
C with help of ComPair. To do this,
ComPair has to be connected to the TV set via the compare
connector, which will be accessible through the rear of the set
(without removing the rear cover).
5.2.1General
Some items are applicable to all Service Modes or are general.
These are listed below.
Software Identification, Version, and Cluster
The software ID, version, and cluster will be shown in the main
menu display of SDM, SAM, and CSM.
The screen will show: “AAAABCD X.YY”, where:
•AAAA is the chassis name: LC81.
Figure 5-1 Location of Display Option Code sticker
During this algorithm, the NVM-content must be filtered,
because several items in the NVM are TV-related and not SSB
related (e.g. Model and Prod. S/N). Therefore, “Model” and
“Prod. S/N” data is changed into “See Type Plate”.
In case a call centre or consumer reads “See Type Plate” in
CSM mode, he needs to look to the side/bottom sticker to
identify the set, for further actions.
5.2.2Service Default Mode (SDM)
Purpose
This simplified SDM mode in LC8.1E LB chassis is used for
Error blinking only.
•Start the blinking LED procedure.
How to Activate
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU
Service Modes, Error Codes, and Fault Finding
4
r
Y
r
EN 13LC8.1E LB5.
button (do not allow the display to time out between entries
while keying the sequence).
Note:
No SDM “Service” jumpers in this LC08.1E LB chassis.
No SDM “OSD” menu displayed on screen.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or on the television set.
The error buffer will only be cleared when the “clear” command
is used in the SAM menu.
Note:
•If you switch the television set “off” by removing the mains
(i.e., unplugging the television), the television set will
remain in SDM when mains is re-applied, and the error
buffer is not cleared.
•In case the set is in Factory mode by accident (with “F”
displayed on screen), by pressing and hold “VOL-” and
“CH-” together should leave Factory mode.
5.2.3Service Alignment Mode (SAM)
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Specifications
•Software version, error codes, and option settings display.
•Error buffer clearing.
•Option settings.
•Software alignments (Tuner, White Tone).
•ISP Mode (ComPair Mode) switching.
How to Activate
To activate SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the OSD/STATUS/INFO/i+ button (it depends on region which
button is present on the RC). Do not allow the display to
time out between entries while keying the sequence.
•Or via ComPair.
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
LC81EL1-1.0 WT- 1.
ERR XX XX XX XX XX
OP XXX XXX XXX XXX XXX XXX XXX
Clea
Options
Tune
RGB Align
ISP Mode
es
Figure 5-2 SAM menu
SAM
I_18170_031.eps
310708
5. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
6. Options. Used to set the option bits. See “Options” in the
“Alignments” chapter for a detailed description.
7. Tuner. Used to align the tuner. See “Tuner” in the
“Alignments” chapter for a detailed description.
8. RGB Align. Used to align the White Tone. See “White
Tone” in the “Alignments” chapter for a detailed
description.
9. ISP Mode. Can be used to switch the television to “In
System Programming” mode (ISP), for software uploading
via ComPair. Read paragraph “Service Tools” - >
“ComPair”.
Note: When this mode is selected, the TV will be blocked.
Select ISP mode “Off” the TV will be back to normal TV mode.
How to Navigate
•In the SAM menu, select menu items with the MENU UP/
DOWN keys on the remote control transmitter. The
selected item will be indicated.
•With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected sub menu.
•When you press the MENU button twice while in top level
SAM, the set will switch to the normal user menu (with the
SAM mode still active in the background). To return to the
SAM menu press the MENU button twice.
How to Store SAM Settings
To store the settings changed in SAM mode (except the
OPTIONS settings), leave the top level SAM menu by using the
POWER button on the remote control transmitter or the
television set.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
Note:
•When the TV is switched “off” by a power interrupt while in
SAM, the TV will show up in “normal operation mode” as
soon as the power is supplied again. The error buffer will
not be cleared.
•In case the set is in Factory mode by accident (with “F”
displayed on screen), by pressing and hold “VOL-” and
“CH-” together should leave Factory mode.
5.2.4Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. A call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps them to diagnose
problems and failures in the TV before making a service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Menu explanation:
1. AAAABCD-X.YY. See paragraph “Service Modes” ->
“General” -> “Software Identification, Version, and Cluster”
for the SW name definition. WT - X.Y. Weltrend standby
microprocessor Software Identification and Version.
2. SAM. Indication of the Service Alignment Mode.
3. ERR (ERR or buffer). Shows all errors detected since the
last time the buffer was erased. Five errors possible.
4. OP (Option Bytes). Used to read-out the option bytes. See
“Options” in the Alignments section for a detailed
description. Seven codes are possible.
Specifications
•Ignore “Service unfriendly modes”.
•Line number for every line (to make CSM language
independent).
•Set the screen mode to full screen (all contents on screen
are viewable).
•After leaving the Customer Service Mode, the original
settings are restored.
•Possibility to use “CH+” or “CH-” for channel surfing, or
enter the specific channel number on the RC.
EN 14LC8.1E LB5.
6
4
Service Modes, Error Codes, and Fault Finding
How to Activate
To activate CSM, press the following key sequence on the
remote control transmitter: “123654” (do not allow the display
to time out between entries while keying the sequence). Upon
entering the Customer Service Mode, the following screen will
appear:
•Press the MENU button once, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
5.3Service Tools
5.3.1ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products and offers the following:
1. ComPair helps you to quickly get an understanding on how
to repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore
capable of accurately indicating problem areas. You do not
have to know anything about I2C or UART commands
yourself, because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the uP
is working) and all repair information is directly available.
4. ComPair features TV software up possibilities.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The (new) ComPair II interface box is connected to the PC via
an USB cable. For the TV chassis, the ComPair interface box
and the TV communicate via a bi-directional cable via the
service connector(s).
How to Connect
This is described in the ComPair chassis fault finding database.
TO TV
TO
UART SERVICE
CONNECTOR
I2C SERVICE
CONNECTOR
TO
TO
UART SERVICE
CONNECTOR
Figure 5-4 CSM menu -2- (example)
Menu Explanation
1. MODEL. Type number, e.g. 32PFL5403/12. (*)
2. PROD S/N. Product serial no., e.g. AG1A0831123456. (*)
3. SW ID. Software cluster and version is displayed.
4. OP. Option code information.
5. CODES. Error buffer contents.
6. SSB. Indication of the SSB factory ID (= 12nc). (*)
7. NVM. The NVM software version no.
8. DISPLAY. Indication of the display ID (=12 nc).
9. TUNER. Indicates the tuner signal condition: “Weak” when
signal falls below threshold value, “Medium” when signal is
at mid-range, and “Strong” when signal falls above
threshold value.
10. SYSTEM. Gives information about the video system of the
selected transmitter (PAL/SECAM/NTSC).
11. SOUND. Gives information about the audio system of the
selected transmitter (MONO/STEREO/NICAM).
12. HDAU. HDMI audio stream detection. “YES” means audio
stream detected. “NO” means no audio stream present.
Only displayed when HDMI source is selected.
13. FORMAT. Gives information about the video format of the
selected transmitter (480i/480p/720p/1080i).
14. Reserved.
15. Reserved.
16. Reserved.
17. Reserved.
(*) If an NVM IC is replaced or initialised, the Model Number,
Serial Number, and SSB Code Number must be re-written to
the NVM. ComPair will foresee in a possibility to do this.
ComPair II
RC in
Optional
Switch
PowerModeLink/
Activity
HDMI
2
I
C only
RC out
Multi
function
2
C
I
PC
ComPair II Developed by Philips Brugge
Optional power
5V DC
RS232 /UART
E_06532_036.eps
150208
Figure 5-5 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
blown!
How to Exit
To exit CSM, use one of the following methods:
Service Modes, Error Codes, and Fault Finding
EN 15LC8.1E LB5.
How to Order
ComPair II order codes:
•ComPair II interface: 3122 785 91020.
•The latest ComPair software can be found on the Philips
Service website.
•ComPair UART interface cable: 3138 188 75051 (to be
used for upgrading the Main software).
In the unlikely event that the Standby software should be
upgraded, you will be informed via the appropriate channels
(Philips Service website). To upgrade:
•Remove backcover of set.
•Use ComPair I
•Use ComPair I
2
C interface cable: 3122 785 90004.
2
C adapter cable: 3139 131 03791.
Note: If you encounter any problems, contact your local
support desk.
5.3.2LVDS Tool
Support of the LVDS Tool has been discontinued.
5.4Error Codes
5.4.1Introduction
Error codes are required to indicate failures in the TV set. In
principle a unique error code is available for every:
•Activated protection.
•Failing I
•General I
The last errors, stored in the NVM, are shown in the Service
menu’s. This is called the error buffer.
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
An error will be added to the buffer if this error differs from any
error in the buffer. The last found error is displayed on the left.
An error with a designated error code may never lead to a
deadlock situation. This means that it must always be
diagnosable (e.g. error buffer via OSD or blinking LED
procedure, ComPair to read from the NVM).
In case a failure identified by an error code automatically
results in other error codes (cause and effect), only the error
code of the MAIN failure is displayed.
Example: In case of a failure of the I
code for a “General I
displayed. The error code for the single devices (EFFECT) is
not displayed. All error codes are stored in the same error
buffer (TV’s NVM) except when the NVM itself is defective.
2
C device.
2
C error.
2
2
C failure” and “Protection errors” is
C bus (CAUSE), the error
5.4.3Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
5.4.2How to Read the Error Buffer
You can read the error buffer in 2 ways:
• On screen via the SAM/CSM (if you have a picture).
Example:
– ERROR: 0 0 0 0 0: No errors detected
– ERROR: 6 0 0 0 0: Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0: Error code 6 was detected first and
error code 9 is the last detected (newest) error
• Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
• Via ComPair.
EN 16LC8.1E LB5.
Service Modes, Error Codes, and Fault Finding
Table 5-1 Error code overview
Error code DescriptionItem no. Remarks
1DC Protection of speakers7C011) TV in protection mode
2+12V protection error1) TV in protection mode
2
3I
4General I2C error7C011) TV turn on without Picture & Sound output from speaker
6I
7I
8I
C Standby uP73031) TV turn on with picture, but without Sound output from speaker
2
C error while communicating with the NVM73021) TV turn on after 3 seconds in Standby mode.
2
C error while communicating with the Tuner. 11041) TV turn on after 3 seconds in Standby mode.
2
C error while communicating with the IF
Demodulator.
2) Red LED blinking 1 time (Error 1)
*Error 1 logged in SAM and CSM mode
2) Red LED blinking 2 times (Error 2)
*No error buffer logged in SAM and CSM mode (protect time very short)
2) Red LED blinking 3 times & 4 times (Error 3 & 4)
*No communication between LOCTOP and WT
*First check WT and Second check LOCTOP generical I
*Error 3 logged in SAM and CSM mode
2) Red LED blinking 3 times & 4 times (Error 3 & 4)
*No communication between LOCTOP and WT
*First check WT and second check LOCTOP generical I2C
*No error buffer logged in SAM and CSM mode
2) Power on TV set (RC) again (wait until TV turn on with blud screen displayed)
3) Input RC sequence (062596 + menu)
4) White LED blink 6 times (Error 6)
*No error buffer logged in SAM and CSM mode
2) Power on TV set (RC) again. TV with snow (no video) displayed.
3) Input RC sequence (062596 + menu)
4) White LED blink 7 times (Error 7)
*Error 7 logged in SAM and CSM mode
74011) TV turn on after 3 seconds in Standby mode
2) Power on TV set (RC again). (wait for 45 seconds, until the system completed the power on state check)
3) Input RC sequence (062596 + menu)
4) White LED blink 8 times (Error 8)
*Error 8 logged in SAM and CSM mode
2
C
Notes
1. Some of the error codes reported are depending on the
option code configurations.
2. This error means: no I
particular I
2
C bus. Possible causes: SCL/SDA shorted to
2
C device is responding to the
GND, SCL shorted to SDA, or SCL/SDA open (at uP pin).
The internal bus of the NXP (Loctop) platform should not
cause the entire system to halt as such an error can be
reported.
5.4.4How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
• By using the CLEAR command in the SAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: “062596” directly followed
by the OSD/STATUS/INFO/i+ button (do not allow the
display to time out between entries while keying the
sequence).
– Make sure the menu item CLEAR is selected. Use the
MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. Press the right button twice (1st is to select the
text “Yes“ on the right side menu and the 2nd press is
to clear the error buffer in NVM the text “CLEARED” will
appear).
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
1.5 seconds in which the LED is “off”. Then this sequence is
repeated.
Example (1): error code 4 will result in four times the sequence
LED “on” for 0.25 seconds / LED “off” for 0.25 seconds. After
this sequence, the LED will be “off” for 1.5 seconds. Any RC5
command terminates the sequence. Error code LED blinking is
in red / White colour (refer to Error codes overview).
Example (2): the content of the error buffer is “1 2 9 6 0 0”
After entering SDM, the following occurs:
•1 long blinks of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long blinks of 1.5 seconds to finish the sequence,
•The sequence starts again with 12 short blinks.
5.6Software Upgrading
In this chassis, the following SW “stacks” is used:
•TV main SW (processor and processor NVM).
5.6.1TV Main SW Upgrade
For instructions on how to upgrade the TV Main software, refer
to ComPair.
5.6.2Service SSB
5.5The Blinking LED Procedure
5.5.1Introduction
The software is capable of identifying different kinds of errors.
Because it is possible that more than one error can occur over
time, an error buffer is available, which is capable of storing the
last five errors that occurred. This is useful if the OSD is not
working properly.
Errors can also be displayed by the blinking LED procedure.
The method is to repeatedly let the front LED pulse with as
many pulses as the error code number, followed by a period of
It should be noted that in this chassis the HDCP-key is
embedded in the main processor. Therefore there is no need
for a separate Service-SSB.
Service Modes, Error Codes, and Fault Finding
5.7Fault Finding and Repair Tips
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•Before any fault finding actions, check if the correct options
are set.
5.7.1Load Default NVM Values
It is possible to download default values automatically into the
NVM in case a blank NVM is placed or when the NVM first 20
address contents are “FF”. After the default values are
downloaded, it is possible to start-up and to start aligning the
TV set.
Alternative method:
It is also possible to upload the default values to the NVM with
ComPair in case the SW is changed, the NVM is replaced with
a new (empty) one, or when the NVM content is corrupted.
After replacing an EEPROM (or with a defective/no EEPROM ,
default settings should be used to enable the set to start-up and
allow the Service Default Mode and Service Alignment Mode to
be accessed.
5.7.2Start-up/Shut-down Flowcharts
EN 17LC8.1E LB5.
On the next pages you will find start-up and shut-down
flowcharts, followed by a trouble shooting flowchart, which
might be helpful during fault finding.
Please note that some events are only related to PDP sets, and
therefore not applicable to this LCD chassis.
EN 18LC8.1E LB5.
Service Modes, Error Codes, and Fault Finding
AC ON
3V3STBY Available
Weltrend Powered by
3V3_STBY, STANDBY=HIGH
Power_ON_OFF=Low initialize
GPIO pins of Weltrend
Enable Audio mute
STANDBY=Low
Wait for 100ms
Wait for 100ms
Time out = 200ms
Weltrend to go
to Standby
NO
Weltrend reset the LOCTOP
CPU_RST=HIGH
NO
Enable Power Down
Enable DC_PROT INT
Initialize tuner, SMICL,
HDMI_MUX_RST
LCD_POWER_ON=HIGH
Is Power Down
=high?
YES
Wait for 300ms
LOCTOP read the NVM
Last status on?
YES
Wait for 20 ms
Switch ON LVDSSignal
Wait for 1000ms
Init. Warm Component
BL_ON_OFF=HIGH
*BL_ADJ KEEP 100% for
3000ms before dimming
Blank picture
Picture Mode setup & Detection
UnBlank Picture &
Unmute Audio
END
Figure 5-6 Start-up flowchart
I_18170_034.eps
310708
Service Modes, Error Codes, and Fault Finding
Start
Mute Audio
ANTI_PLOP=LOW
MUTEn=HIGH
BL_ON_OFF=LOW
EN 19LC8.1E LB5.
Note:
Total wait time 232ms iso 320ms
Audio is mute continuously -->
Wait 300ms
Switch OFF LVDS
Wait 20ms
LCD_PWR_ON=LOW
WP for NVM
LOCTOP
Enable Audio mute
Port assignment in STANDBY
( Weltrend)
STANDBY=HIGH
Disable Audio Mute?
END
I_18170_035.eps
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Figure 5-7 Stand-by flowchart
EN 20LC8.1E LB5.
Service Modes, Error Codes, and Fault Finding
Start
END
NO
POWER_DOWN=LOW
for 5 times ?
YES
Mute Audio & Video
WP for NVM
LOCTOP
STANDBY=HIGH
Wait 5000ms
Re-start:Start up
END
Figure 5-8 Power Down flowchart
I_18170_037.eps
310708
Service Modes, Error Codes, and Fault Finding
Start
EN 21LC8.1E LB5.
END
NO
DC_PROT=Low
for 3seconds?
YES
Mute Audio & Video
WP for NVM
STANDBY=HIGH
END
I_18170_036.eps
310708
Figure 5-9 DC_PROT flowchart
EN 22LC8.1E LB5.
Personal Notes:
Service Modes, Error Codes, and Fault Finding
E_06532_012.eps
131004
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