Philips KEY006, KEY003 FAQ

Frequently Asked Questions

KEY003, KEY004, KEY005, KEY006

Click on a question number to jump to the accompanying answer

Questions

Q1 How to install my KEY Ring Audio player ?
Q2 My KEY Ring Audio player has no power. What's wrong ?
Q3 How to charge up my KEY Ring Audio player ?
Q4 There is an orange light flashing on my KEY Ring Audio player.
Q5 How to transfer music files onto my KEY Ring Audio player ?
Q6 Can I use my KEY Ring Audio player without the remote ?
Q7 How do I know if the downloading of music files to my KEY Ring Audio

player is completed ?

Q8 How to format my KEY Ring Audio player ?
Q9 I have no files stored in my KEY Ring Audio player, how come the free

memory is less than 64MB or 128MB ?

Q10 The sound quality is bad or there is no sound.
Q11 My KEY Ring Audio player turns off by itself.
Q12 I have experienced some track skipping on my KEY Ring Audio player,

the song plays for a few seconds and then without playing, it just skips
to another song. What could be the problem?

Q13 Where can I find further information on the Key Ring Audio player ?

Answers

A1 How to install my KEY Ring Audio player ?

All the Philips KEY Ring Audio players support USB Mass Storage Class. On your first connecting the
player with PC running on WindowsME/2000 or XP via the USB connector, an application will
launch and the unit will be recognized as a USB Mass Storage Class device & listed as “removable
drive” in Windows Explorer automatically, therefore no separate installation of driver is required.

For PC running on Windows98, separate driver has to be installed BEFORE hooking up the player
with PC. The driver may be installed by going through steps below: -

1. Simply insert the installation CD into the CD ROM drive.

2. On the installation menu, after your finish reading of the quick start guide, click NEXT to move
to the next screen then select product.

3. An application will run automatically checking whether a driver have been previously installed on
the PC, if not then installation of driver start automatically. (If the application did not launch
automatically, try open and close the CD tray to initiate the application).

4. Once the driver is installed, you may hook up the unit to your PC for downloading of music files
via Windows Explorer.

(Back to Q1)

A2 My KEY Ring Audio player has no power. What's wrong ?

• The internal battery of the player may have run out; either connect the player to the PC via USB
connector to re-charge the battery (the PC must be powered on) or attach an external battery
pack with one 1.5V AAA-size battery to the player to the USB connector. Also, make sure that
the battery in the external battery pack is inserted correctly according to the polarity marked in
the battery compartment.

• You may not have the 4; button of the remote pressed and held long enough, press and hold
the 4; button until the orange light flashes momentarily to power up the unit.

• Check if the wired (or neck strap) remote has been securely connected to the player

• Also please check the position of the “playback / charging” switch, and make sure that it is at the

playback position for the player to power up.

• If nothing works, please follow the recovery procedure.

1. Make sure that the player is unplugged from the PC and charging/playback switch of the
player is in CHARGING position.

2. Connect the player to the PC via USB. Green LED should light up.

3. Press & hold 4; key on the wired remote while changing the charging / Playback
switch to PLAYBACK position. Green LED should switch OFF.

4. Hold the 4; key on the wired remote pressed for another 5 seconds.

5. Release the 4; key from the remote.

6. The player has now entered the recovery mode. At Start->Programs->Philips Key
Ring Wearable Audio player click RECOVERY.

7. Now you can see the RECOVERY windows. Press START

8. The recovery application is now correcting your player.

9. Once the recovery process complete, you may click on the removal icon on the task
tray to stop and eject the player, when a message saying the USB device can now be
safely removed from the system appear click OK. In Win98, there is no removal icon.
You can remove the player when the orange light of the key ring player stops blinking.

10. Now you may unplug the player from your PC; the unit should now be able to resume
operation.

(Back to Q2)