Congratulations on your new Philips Sonicare power toothbrush!
Superior plaque removal, whiter teeth and healthier gums are at your
fingertips. Using Sonicare’s combination of gentle sonic technology
and clinically developed and proven features, you can be confident
that you’re getting the very best clean, every time. Further support
and product registration are available to you at:
http://www.philips.com/welcome.
Welcome to the Philips Sonicare family!
Intended Use
ExpertClean series power toothbrushes are intended to remove
adherent plaque and food debris from the teeth to reduce tooth
decay and improve and maintain oral health. ExpertClean series
power toothbrushes are intended for consumer home use. Use by
children should be with adult supervision.
Important safety information
Read this important information carefully before you use the
appliance and save it for future reference.
Note: The accessories and features of different models vary. For
example, some models come with a sanitizer or are equipped with
Bluetooth.
Danger
- Keep the charger and/or sanitizer away
from water. Do not place or store the
appliance where it can fall or be pulled into
a tub or sink.
- Do not immerse the charger and/or sanitizer
in water or any other liquid.
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- After cleaning, make sure the charger
and/or sanitizer is completely dry before
you connect it to the wall socket.
Warning
- This appliance can be used by children and
persons with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning use of
the appliance in a safe way and understand
the hazards involved. Cleaning and user
maintenance shall not be made by children
without supervision.
- Children shall not play with the appliance.
- Keep the sanitizer out of the reach of
children at all times.
- Stop using the sanitizer if the UV light bulb
remains on when the door is open. UV light
can be harmful to the human eye and skin.
- If the appliance is damaged in any way
(brush head, toothbrush handle, charger
and/or sanitizer), stop using it.
- The mains cord cannot be replaced. If the
mains cord is damaged, discard the charger
and/or sanitizer.
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- Always replace the charger and/or sanitizer
with one of the original type in order to
avoid a hazard.
- This appliance contains no user-serviceable
parts. If the appliance is damaged, contact
the Consumer Care Center in your country
(see 'Warranty and support').
- Keep the cord away from heated surfaces.
- Do not use the charger and/or sanitizer
outdoors or near heated surfaces.
Caution
- Do not clean the brush head, handle,
charger, charger cover or sanitizer in the
dishwasher.
- If you have had oral or gum surgery in the
previous 2 months, consult your dentist
before you use this appliance.
- Consult your dentist if excessive bleeding
occurs after using this appliance or if
bleeding continues to occur after 1 week of
use. Also consult your dentist if you
experience discomfort or pain when you use
this appliance.
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- This Philips appliance complies with the
safety standards for electromagnetic
devices. If you have a pacemaker or other
implanted device, contact your doctor or the
appliance manufacturer of the implanted
appliance prior to use.
- If you have medical concerns, consult your
doctor before you use this appliance.
- This appliance has only been designed for
cleaning teeth, gums and tongue. Do not
use it for any other purpose. Stop using the
appliance and contact your doctor if you
experience any discomfort or pain.
- This appliance is a personal care device and
is not intended for use on multiple patients
in a dental practice or institution.
- Do not use other brush heads than the ones
recommended by Philips Sonicare.
- Stop using a brush head with crushed or
bent bristles. Replace the brush head every
3 months or sooner if signs of wear appear.
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- If your toothpaste contains peroxide, baking
soda or bicarbonate (common in whitening
toothpastes), thoroughly clean the brush
head with soap and water after each use.
This prevents possible cracking of the
plastic.
- Avoid direct contact with products that
contain essential oils or coconut oil. Contact
may result in bristle tufts dislodging.
- The UV light bulb of the sanitizer is hot
during and immediately after the sanitizing
cycle. Do not touch the UV light bulb when it
is hot.
- Do not operate the sanitizer without the
protective screen in place to avoid contact
with a hot UV light bulb.
- If you have used the sanitizer for 3 UV clean
cycles in a row, switch it off for at least 30
minutes before you start another UV clean
cycle.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and
regulations regarding exposure to electromagnetic fields.
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Radio Equipment Directive
Hereby, Philips declares that electric toothbrushes with radio
frequency interface (Bluetooth) are in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: www.philips.com/support
The radio frequency interface in this product operates at 13.56MHz.
The maximum RF power transmitted by the appliance is 30.16dBm.
Your Philips Sonicare (Fig. 1)
1 Hygienic travel cap
2 Smart brush head(s)
3 Handle
4 Power on/off button
5 Intensity light
6 Mode/intensity button
7 Modes
8 Brush head replacement reminder light
9 Battery indication
10 Charger
11 Travel case *
12 Micro USB cable *
13 UV Sanitizer *
* Note: The content of the box may vary based on the model
purchased.
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Using your Philips Sonicare
Brushing instructions
1 Push the brush head firmly onto the handle. Wet bristles and apply
toothpaste.
45°
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Note: It is normal to see a slight gap between the brush head and
the handle. This allows the brush head to vibrate properly.
2 Place the toothbrush bristles against the teeth at a slight angle (45
degrees), pressing firmly to make the bristles reach the gumline or
slightly beneath the gumline.
Note: Keep the center of the brush in contact with the teeth at all
times.
3 Press the power on/off button to turn on the Philips Sonicare.
4 Apply light pressure to maximize Philips Sonicare’s effectiveness
and let the Philips Sonicare toothbrush do the brushing for you.
Gently move the brush head slowly across the teeth in a small
back and forth motion so the longer bristles reach between your
teeth. Continue this motion throughout the brushing cycle.
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Note: To learn how to brush with specific modes, see ‘Modes’.
5 To clean the inside surfaces of the front teeth, tilt the brush handle
semi-upright and make several vertical overlapping brushing
strokes on each tooth.
Note:
- A change in vibration from the handle alerts you when you apply
too much pressure (see Pressure sensor)
- Your Philips Sonicare toothbrush is safe to use on braces ,dental
moderations and dental restorations (fillings, crowns, veneers)
- Do not use your power toothbrush in the shower.
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Brush heads
To see what type of brush head you have, check the label at the
bottom of the brush head. The symbol at the bottom of the brush
head indicates that it is a smart brush head, equipped with the
BrushSync technology.
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Brush head
name
Brush head
label
Benefit
To explore our full range of brush heads, go to
www.philips.com/toothbrush-heads for more information.
*Note: The type of brush heads vary based on the model purchased.
Premium
Plaque Control
C3W3G3
Plaque removal Plaque and
Premium White Premium Gum
Care
Healthier Gums
stain removal
BrushSync Technology
BrushSync technology enables your brush heads to communicate
with your handle using a microchip. The symbol at the bottom of the
brush head indicates that it is equipped with the BrushSync
technology. This enables the following features:
- Brush Head Mode Pairing
- Brush Head Replacement Reminder
Brushing modes
Your power toothbrush is equipped with 4 different modes*: Clean,
Deep Clean+, White+* and Gum health*.
Based on the smart brush head you use, the mode will be selected
automatically.
To manually change the mode, press the mode/intensity button while
the toothbrush is off.
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* Note:
- The modes vary based on the model purchased.
- All brush heads work with each mode.
- When the Philips Sonicare toothbrush is used in clinical studies, it
must be used at high intensity, with the EasyStart feature turned off.
Brush head mode pairing
Brush heads with BrushSync technology are equipped with a
microchip chip which communicates to the handle and automatically
pairs it with the recommended mode and intensity.
Note: If you change modes/intensity, the handle will remember the
last used setting. If you wish to brush with the recommended setting,
you can find the recommended mode/intensity in ‘Brushing Modes’.
Clean and
Deep Clean+
White+Gum Health
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Benefit
Recommended
brush head
Recommended
intensity level
Plaque removal Plaque and
Premium
Plaque Control*
(C3)
333
surface stains
removal
Premium
White* (W3)
Plaque removal
and gum
massage
Premium Gum
Care* (G3)
1
2
3
4
5
6
1
2
3
4
5
6
1
2
3
4
5
6
1
2
1
2
3
4
5
6
1
2
4
3
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Total brushing
time
How to brush
Clean and
Deep Clean+
Clean: 2
minutes
Deep Clean+: 3
minutes
Clean: Brush
each segment
for 20 seconds
Deep Clean+:
Brush each
segment for 30
seconds
White+Gum Health
2 minutes and
40 seconds
Brush each
segment for 20
seconds,
then brush
segments 1 and
2 for 20
seconds each.
3 minutes and
20 seconds
Brush each
segment for 20
seconds,
then brush
segments 1, 2, 3
and 4 for 20
seconds each.
*Note: The modes and type brush head vary based on the model
purchased.
Intensity settings
Your power toothbrush comes with 3 different intensity settings: low,
medium and high. When attached to the handle, the smart brush
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head will automatically select the recommended intensity. To
manually change the intensity, turn on the handle and press the
mode/intensity button.
While toothbrush is
ON, press this
button to change
intensity setting
Features
- EasyStart
- Connected Brush experience
- Brush head replacement reminder
- Pressure sensor
- BrushPacer
Easy-Start
The EasyStart feature gently increases the power of the handle over
the first 14 brushings to help you get used to the brushing power of
the Philips Sonicare.
The EasyStart feature works with all modes.
Note: The EasyStart feature comes deactivated with your product. To
activate EasyStart, see 'Activating or deactivating features'.
Sonicare App – Getting Started
The Sonicare App pairs with your toothbrush to provide you with
interactive features. By connecting your toothbrush to your Sonicare
App account, you will be able to:
- Easily review your weekly Progress Report for ways to improve
your brushing routine
- Receive personalized tips and recommendations for managing
your oral health
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To start using the Sonicare App:
- Download the Sonicare App to your phone
- Open the App and follow the guided steps
- Pair your toothbrush with the App
- Create your account
- Personalize your App experience by answering questions about
your brushing habits and interests
- Brush regularly
- Receive weekly updates to improve your oral care
Note: Make sure your phone’s Bluetooth is turned on. Your
toothbrush uses the Bluetooth connection to transfer your brushing
data to the App. If you have questions about why your data is
collected, be sure to review the Sonicare Privacy Statement, available
throughout the App setup process.
Sonicare App – Your oral healthcare dashboard
Your Sonicare power toothbrush is equipped with smart sensors to
provide you with feedback about your brushing habits, including:
- Daily brushing sessions
- Time spent during each brushing session
- Applied brushing pressure
- Brush head replacement reminder (based on its actual usage and
effectiveness)
The Sonicare App collects the data provided by the smart sensors
and tracks your brushing habits over time.
Each of the interactive features available in the App are designed to
help you understand your brushing habits and provide you with
simple, dentist-approved recommendations for improving and
maintaining your oral health. You will receive personalized brushing
information in the Sonicare App.
Brush Head Replacement Reminder
The handle will track the wear of your smart brush head. Over time,
the handle will track the wear of your smart brush head by measuring:
- The overall pressure you apply while brushing
- The total time you’ve brushed with your brush head
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Once your brush head is no longer effective, the Brush Head
Replacement Reminder will blink amber. This indicates that it is
recommended to change your brush head.
Note: The Brush Head Replacement Reminder comes activated with
your product. To deactivate this feature, see 'Activating or
deactivating features'.
Pressure sensor
Your Philips Sonicare measures the pressure you apply while
brushing to protect your gums and teeth from damage.
If you apply too much pressure, the handle will change its vibration
until you reduce the pressure.
Note: The Pressure Sensor comes activated with your product. To
deactivate this feature, see 'Activating or deactivating features'.
Brush Pacer
The BrushPacer features indicates when you are supposed to move
onto the next section of your teeth via a brief change in vibration.
The toothbrush will automatically turn off at the end of the brushing
session.
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Charging and battery status
Charging
1 Plug the charger into an electrical outlet.
2 Place the handle on the charger.
3 The charging indicator will flash green until your toothbrush is fully
charged.
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Note: Your handle comes pre-charged for first use. After first use,
charge for at least 24 hours.
Charging on stand or sanitizer
1 Plug the charger or sanitizer into an electrical outlet.
2 Place the handle on the charger or sanitizer.
3 The charger will charge your toothbrush until it is fully charged.
Charging with the travel case
Note: The charging travel case requires a USB adapter to charge the
handle. The USB adapter is not included.
1 Connect the charging travel case to 5V DC input power either from:
-
a UL-listed or certified to ANSI/UL 60950-1 personal
computer's standard USB connector or,
-
a UL-listed or certified to ANSI/UL 60950-1 LPS power supply
with USB output port or,
-
a UL-listed or certified 1310 Class 2 power supply.
2 The travel case will charge your toothbrush until your toothbrush is
fully charged.
Note: Charging the handle with the charging travel case may take
longer than on the charger.
Battery Status (handle on plugged in charger)
When the handle is placed on the charger, sanitizer or travel case ,
the battery light will flash green based on the current battery level.
Number of Flashing LEDsBattery charging status
1Low
2Medium
3High
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Battery Status (when handle is not placed on Charger)
When removing the handle from the charger, sanitizer or travel case,
the battery light at the bottom of the handle will indicate the status of
the battery.
LED ColorNumber of LEDsBattery status
Solid Green3High
Solid Green2Medium
Solid Green1Low
Flashing Amber1 (with 5 beeps)Empty
Important: The wall adapter must be a safe extra low
voltage source, compatible with the electrical ratings
marked on the bottom of the device.
UV Sanitizer
- With the UV sanitizer you can clean your brush head after every
use.
Unplug the sanitizer, discontinue use and call Consumer Care if:
- The UV light bulb remains on when the door is open.
- The window is broken or missing from the sanitizer.
- The sanitizer gives off smoke or a burning smell while it is
operating.
Note: UV light can be harmful to the human eye and skin. This device
should be kept out of reach of children at all times.
1 After brushing, rinse the brush head and shake off excess water.
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Warning: Do not place the travel cap on the brush head
during sanitization.
2 Place your finger in the door recess on top of the sanitizer and pull
open the door.
3 Place the brush head on one of the 2 pegs in the sanitizer with the
bristles facing the light bulb.
Note: Only clean Philips Sonicare snap-on brush heads in the
sanitizer.
Note: Do not clean Philips Sonicare for Kids brush heads in the
sanitizer.
4 Make sure the sanitizer is plugged into a live outlet of appropriate
voltage.
5 Close the door and press the green power on/off button once to
select the UV clean cycle.
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Note: You can only turn on the sanitizer if the door is properly
closed.
Note: The sanitizer stops if you open the door during the sanitizing
cycle.
Note: The sanitizer cycle runs for 10 minutes and then
automatically shuts off.
The sanitizer is in operation when the light glows through the window.
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Activating or deactivating features
You can activate or deactivate the following features of your
toothbrush:
- EasyStart
- Pressure Sensor
- Brush Head Replacement Reminder
Step 1: Place the handle on the charger
Step 2: Press and hold power button for:
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Easy startPressure
Sensor
3 secondsUp to 5
seconds
¯¯¯
Step 3: Let go power button when you hear
1 beep1 beep and
then 2 beeps
¯¯¯
If you see battery indicator lights flashing green 2 times
and hear Low to High triple tones, then the feature has
been activated.
OR
If you see battery indicator lights flashing amber once
and hear High to Low triple tones, then the feature has
been deactivated.
Brush Head
Replacement
Reminder
Up to 7 seconds
1 beep, 2 beeps and
then 3 beeps
Cleaning
- All parts can be cleaned by damp cloth or rinsed with warm water.
- Remove the brush head from the handle and rinse it thoroughly.
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- Rinse the entire handle, especially the brush head connection, at
least once a week.
Caution: Do not push on the rubber seal at the top of the handle.
Gently clean around the rubber seal.
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Cautions:
- Do not clean the brush head, travel cap, handle, charger, UV
sanitizer or travel case in the dishwasher.
- Do not use isopropyl rubbing alcohol, vinegar or bleach to clean
the handle as this may cause discoloration.
- Unplug the charger before you clean it.
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- Do not use essential oils to clean the brush heads as this can
cause damage.
Cleaning the UV Sanitizer
Warning: Do not immerse the sanitizer in water or rinse it
under the faucet.
Warning: Do not clean the sanitizer when the UV light bulb is
hot.
For optimal effectiveness, it is recommended to clean your sanitizer
weekly.
1 Unplug the sanitizer.
2 Pull the drip tray straight out. Clean the interior of the sanitizer
with a damp cloth.
-
Rinse the drip tray and wipe it clean with a damp cloth.
3 Remove the protective screen in front of the UV light bulb.
To remove the screen, grasp the edges next to the snaps, gently
squeeze and pull out the protective screen.
4 Remove the UV light bulb.
To remove the light bulb, grasp it and pull it out of the metal clasp.
5 Clean the protective screen and the UV light bulb with a damp
cloth.
6 Reinsert the UV light bulb.
To reinsert the light bulb, align the bottom of the light bulb with
the metal clasp and push the bulb into the clasp.
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7 Reinsert the protective screen.
To reinsert the screen, align the pegs on the screen with the slots
on the reflective surface near the UV light bulb. Push the screen
straight into the slots on the sanitizer.
Storage
If you are not going to use the product for an extended period of
time, unplug it from the electrical outlet, clean it and store it in a cool
and dry place away from direct sunlight.
Frequently asked questions
QuestionAnswer
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Can I leave my Sonicare on the
charger between brushings?
Will other brush heads fit my
Philips Sonicare toothbrush?
How often do I need to replace
my brush head?
Is my Philips Sonicare toothbrush
waterproof?
Yes, you can always keep your
Philips Sonicare toothbrush on a
plugged-in charger. This will not
affect the battery lifetime.
All Philips Sonicare electric
toothbrush brush heads that
snap on will fit your toothbrush.
However, not all can be used for
BrushSync technology. You can
identify the brush heads with
BrushSync technology by the
icon at the base of the brush
head.
We recommend you to replace
your Philips Sonicare brush head
after 3 months of use (based on
brushing twice a day for 2
minutes each session).
Yes, your Philips Sonicare
toothbrush is waterproof.
However, never put your handle
in a dishwasher to clean it. And
do not use it under the shower.
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QuestionAnswer
What phones are compatible
with the Philips Sonicare App?
What other Philips Sonicare
toothbrushes can I use with the
Philips Sonicare App?
The Philips Sonicare app support
Android OS, and Apple iOS. For
the most up to date version of
the Philips Sonicare App check
out the Android Play Store or
Apple App Store. Mobile devices
must have Bluetooth 4.0 and
newer.
You can only use Philips
Sonicare Flexcare Platinum
Connected and DiamondClean
Smart toothbrushes with the
Sonicare app. Look for the
Bluetooth symbol on the front
panel of the package.
Storage
If you are not going to use the product for an extended period of
time, unplug it from the electrical outlet, clean it and store it in a cool
and dry place away from direct sunlight.
Recycling
- This symbol means that this product shall not be disposed of with
normal household waste (2012/19/EU).
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