When using electrical appliances, basic safety precautions should always be
followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not immerse
cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination, repair
or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach plug to appliance first, then plug cord into wall outlet. To
disconnect, turn any control to “off”, then remove plug from wall outlet.
12. Do not use appliance for other than intended use.
13. Save these instructions.
SAVE THESE INSTRUCTIONS
CAUTION
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service center.
Do not immerse machine in water. To reduce the risk of fire or electric shock,
do not disassemble the machine. There are no parts inside the machine
serviceable by the user. Repair should be done by authorized service personnel
only.
1. Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2. Never use warm or hot water to fill the water tank. Use cold water only.
3. Keep your hands and the cord away from hot parts of the appliance during
operation.
4. Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.
5. For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.
6. Do not use caramelized or flavored coffee beans.
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
A. A short power-supply cord (or detachable power-supply cord) is to be
provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.
B. Longer detachable power-supply cords or extension cords are available
and may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,
1. The marked electrical rating of the detachable power-supply cord or
extension cord should be at least as great as the electrical rating of the
appliance
2. If the appliance is of the grounded type, the extension cord should be a
grounding-type 3-wire cord, and
3. The longer cord should be arranged so that it will not drape over the
counter top or table top where it can be pulled on by children or tripped
over.
2
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Congratulations on your purchase of a Saeco Incanto Executive fully automatic co ee machine!
To fully bene t from the support that Saeco o ers, please
register your product at www.saeco.com/welcome.
This user manual applies to HD9712.
The machine is suitable for preparing espresso co ee using
whole co ee beans, and it is supplied with a milk carafe
to prepare a perfect Cappuccino or Latte Macchiato in a
quick and easy way. In this user manual you will nd all the
information you need to install, use, clean and descale your
machine.
Service ............................................................................................................................................... 90
This machine is equipped with safety devices. Nevertheless,
read and follow the safety instructions carefully and only use
the machine properly as described in these instructions to
avoid accidental injury or damage due to improper use of the
machine. Keep this user manual for future reference.
The term WARNING and this icon warn against possible
severe injuries, danger to life and/or damage to the machine.
The term CAUTION and this icon warn against slight
injuries and/or damage to the machine.
Warnings
• Connect the machine to a wall socket with a voltage
matching the technical speci cations of the machine.
• Connect the machine to an earthed wall socket.
• Do not let the power cord hang over the edge of a table or
counter, or touch hot surfaces.
• Never immerse the machine, the mains plug or power cord
in water: Danger of electrical shock!
• Do not pour liquids on the power cord connector.
• Never direct the hot water jet towards body parts: Danger
of burning!
• Do not touch hot surfaces. Use handles and knobs.
• After switching o the machine by pressing the power
button on the back of the machine, remove the mains plug
from the wall socket:
- if a malfunction occurs;
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- If the machine will not be used for a long time;
- before cleaning the machine.
• Pull on the mains plug, not on the power cord.
• Do not touch the mains plug with wet hands.
• Do not use the machine if the mains plug, the power cord
or the machine itself is damaged.
• Do not make any modi cations to the machine or its
power cord. Only have repairs carried out by a service
centre authorised by Philips to avoid any hazard.
• The machine should not be used by children younger than
8 years old.
• The machine can be used by children of 8 years and upwards
if they have previously been instructed on the correct use of
the machine and made aware of the associated dangers or if
they are supervised by an adult.
• Cleaning and maintenance should not be carried out by
children unless they are more than 8 years old and supervised by an adult.
5
5
• Keep the machine and its power cord out of reach of children under 8 years old.
• The machine may be used by persons with reduced physical, sensory or mental capabilities or lacking su cient
experience and/or skills if they have previously been
instructed on the correct use of the machine and made
aware of the associated dangers or if they are supervised
by an adult.
• Children should be supervised to ensure that they do not
play with the machine.
• Never insert ngers or other objects into the co ee
grinder.
6
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Cautions
• The machine is for household use only. It is not intended
for use in environments such as canteens, sta kitchens of
shops, o ces, factories or other work environments.
• Always put the machine on a at and stable surface.
• Do not place the machine on hot surfaces, directly next to
a hot oven, heater units or similar sources of heat.
• Only put roasted co ee beans into the co ee bean hopper.
If ground co ee, instant co ee, raw co ee or any other
substance is put in the co ee bean hopper, it may damage
the machine.
• Let the machine cool down before inserting or removing
any parts. The heating surfaces may retain residual heat
after use.
• Never use warm or hot water to ll the water tank. Use
only cold non-sparkling drinking water.
• Never clean with scrubbing powders or harsh cleaners.
Simply use a soft cloth dampened with water.
• Descale your machine regularly. Not doing this will make
your appliance stop working properly. In this case, repair is
not covered under your warranty!
• Do not keep the machine at temperature below 0 °C.
Residue water in the heating system may freeze and cause
damage.
• Do not leave water in the water tank if the machine is
not used over a long period of time. The water can get
contaminated. Use fresh water every time you use the
machine.
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7
7
Electromagnetic Fields
This appliance complies with all the applicable standards and
regulations relating to the exposure to electromagnetic elds.
Disposal
This symbol on a product indicates that the product is covered
by EU Directive 2012/19/EU. Please inform yourself about the
local separate collection system for electrical and electronic
products. Follow local regulations and do not dispose of the
product as household waste. Appropriate disposal of old products helps prevent negative consequences for the environment and human health.
37. Co ee Oil Remover (to be purchased separately)
38. Descaling solution (to be purchased separately)
39. INTENZA+ water lter (to be purchased separately)
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9
9
10
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PREPARING FOR USE
Machine Packaging
The original packaging has been designed and constructed to protect the
machine during transport. We recommend keeping the packaging material
for possible future transport.
Machine Installation
Remove the drip tray with grill from the packaging.
1
Remove the machine from the packaging.
2
For best use, it is recommended to:
3
• Choose a safe, level surface where there will be no danger of overturning the machine or being injured.
• Choose a location that is su ciently well-lit, clean and near an easily reachable socket.
• Allow for a minimum distance from the sides of the machine as
shown in the gure.
Make sure that the drip tray and the grill are correctly inserted.
4
Note:
The drip tray collects the water that comes out of the dispensing spout
during each rinse/self-cleaning cycle, as well as any co ee that might be
spilled during beverage preparation. Empty and wash the drip tray daily
and each time the full drip tray indicator is raised.
Caution:
NEVER remove the drip tray when the machine has just been turned
on. Wait a couple of minutes for the machine to carry out a rinse/selfcleaning cycle.
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Lift the left outer lid and remove the inner lid.
5
Remove the water tank by using the handle.
6
Rinse the water tank with fresh water.
7
Fill the water tank with fresh water up to the MAX level and put it back
8
into the machine. Make sure it is fully inserted.
Caution:
Never ll the water tank with warm, hot, sparkling water or any other
liquid, as this may cause damage to the water tank and the machine.
11
11
Lift the co ee bean hopper lid and remove the inner lid.
9
Slowly pour the co ee beans into the hopper. Re t the inner lid and
10
close the outer one.
Caution:
Only put co ee beans into the co ee bean hopper. If ground co ee,
instant co ee, caramelized co ee, raw co ee beans or any other substance is put in the co ee bean hopper, it may damage the machine.
12
ENGLISH
ITALIANO
ITALIANO CH
ENGLISH
DEUTSCH
FRANÇAIS
ESPAÑOL
PORTOGUÊS
Insert the plug into the socket located on the back of the machine.
11
Insert the plug on the other end of the power cord into a wall socket
12
with suitable power voltage.
Switch the power button to “I” to turn on the machine.
13
This screen is displayed. Select the desired language by pressing the “”
14
or “
” scrolling button.
ITALIANO
ITALIANO CH
ENGLISH
DEUTSCH
FRANÇAIS
ESPAÑOL
PORTOGUÊS
HEATING UP…
Press the
15
“”
button to con rm.
Note:
If no language is selected, you will be requested to select it the next time
the machine is started.
The machine is warming up.
16
RINSING
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USING THE MACHINE FOR THE FIRST TIME
Automatic Rinse/Self-Cleaning Cycle
When warm-up has been completed, the machine automatically performs
a rinse/self-cleaning cycle of the internal circuits with fresh water. This
takes less than a minute.
Place a container under the co ee dispensing spout to catch the small
1
amount of water which will be dispensed.
This screen is displayed. Wait for the cycle to nish automatically.
2
Note:
“”
You can stop dispensing by pressing the
button.
13
13
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When the operations described above have been completed, the
3
machine shows this display.
14
1
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Manual Rinse Cycle
You need to perform a rinse cycle when using the machine for the rst
time. During this process, the co ee brewing cycle is activated and fresh
water ows through the dispensing spout. This takes a few minutes.
Place a container under the co ee dispensing spout.
1
LONG COFFEE
INSERT GROUND COFFEE
AND SELECT OK
To select the pre-ground co ee brewing function, press the
2
ton until the
Press the
3
“”
“”
icon is displayed.
button.
Note:
Do not add any pre-ground co ee into the compartment.
Press the
4
“”
button. The machine starts dispensing water.
“”
but-
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When dispensing has been completed, empty the container and place
5
it back under the steam/hot water wand.
Press the “” button.
6
15
15
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SELECT
HOT WATER OR STEAM
HOT WATER
HOT WATER
Press the “” button to start dispensing hot water.
7
This icon is displayed during the preheating time required by the
8
machine.
Note:
Dispensing can be stopped by pressing the
button.
16
ENGLISH
After dispensing water, remove and empty the container.
9
Repeat the steps from 5 to 9 until the water tank is empty, then con-
10
tinue with step 11.
At the end of this operation, ll the water tank again up to the MAX
11
level. Now the machine is ready to brew co ee.
Note:
When you have not used the machine for two or more weeks, the machine
will perform an automatic rinse/self-cleaning cycle after you turn it on. Following this, you need to perform a manual rinse cycle as described above.
The automatic rinse/self-cleaning cycle is also initiated automatically when
starting up the machine (with a cold boiler), when the machine is preparing
to go into stand-by mode or after pressing the “
machine (after a co ee has been brewed).
” button to turn o the
MEASURING AND PROGRAMMING WATER HARDNESS
Water hardness measuring is very important in order to de ne the descaling frequency and to install the “INTENZA+” water lter (for more details on
the water lter, see next chapter).
To measure water hardness, follow the steps below.
Immerse the water hardness test strip supplied with the machine in
1
water for 1 second.
Note:
The test strip can only be used for one single measurement.
Wait for one minute.
2
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17
17
Intenza Aroma System
C
Check how many squares have changed to red, then refer to the table.
3
Note:
B
The numbers on the water hardness test strip correspond to the water
hardness adjustment settings. More precisely:
1 = 1 (very soft water)
2 = 2 (soft water)
3 = 3 (hard water)
4 = 4 (very hard water)
A
23 4
The letters correspond to the references that are located at the base of the
“INTENZA+” water lter (see next chapter).
Machine Water Hardness Setting
1
You can now program the water hardness setting. Press the “” but-
15/01/15
10:38
4
ton to access the machine main menu.
Note:
The machine is supplied with a standard water hardness setting, suitable
for most types of water.
2. MACHINE SETTINGS
GENERAL SETTINGS
DISPLAY SETTINGS
CALENDAR SETTINGS
WATER SETTINGS
MAINTENANCE SETTINGS
FACTORY SETTINGS
2. MACHINE SETTINGS
GENERAL SETTINGS
DISPLAY SETTINGS
CALENDAR SETTINGS
WATER SETTINGS
MAINTENANCE SETTINGS
FACTORY SETTINGS
Press the “” button to select “WATER SETTINGS”.
5
Press the
6
“”
button to con rm.
18
ENGLISH
2.4. WATER SETTINGS
WATER HARDNESS
ENABLE FILTER
ACTIVATE FILTER
2.4.1.
WATER SETTINGS
WATER HARDNESS
1
2
3
4
2.4. WATER SETTINGS
WATER HARDNESS
ENABLE FILTER
ACTIVATE FILTER
Select the “WATER HARDNESS” option by pressing the
7
4
OFF
4
OFF
access the menu.
Set the water hardness value by pressing the “” or “” scrolling
8
button. Press the
“”
button to con rm.
“”
button to
15/01/15
10:38
To exit, press the
9
displayed.
“”
button several times until the home page is
ENGLISH
19
19
"INTENZA+" WATER FILTER
“INTENZA+” Water Filter Installation
We recommend installing the “INTENZA+” water lter as this prevents limescale build-up and preserves a more intense aroma to your espresso.
The INTENZA+ water lter can be purchased separately. For further details,
please refer to the "Ordering Maintenance Products" chapter in this user
manual.
Water is a crucial part of every espresso, so it is very important to always
have it professionally ltered. Using the “INTENZA+” water lter will prevent
mineral deposits from building up and improve your water quality.
Remove the small white lter from the water tank and store it in a dry
1
place.
Remove the “INTENZA+” water lter from its packaging, immerse it ver-
2
tically (with the opening positioned upwards) in cold water and gently
press the sides so as to let the air bubbles out.
Set the lter according to the measurements performed (see previous
3
chapter) and indicated on the base of the lter:
A = soft water – equals 1 or 2 on the test strip
B = hard water (standard) – equals 3 on the test strip
C = very hard water – equals 4 on the test strip
20
ENGLISH
Insert the lter into the empty water tank. Press it down until it cannot
4
move any further.
Fill the water tank with fresh water up to the MAX level and put it back
5
into the machine.
Place a large container (1,5 l) under the steam/hot water wand.
6
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10:38
2. MACHINE SETTINGS
GENERAL SETTINGS
DISPLAY SETTINGS
CALENDAR SETTINGS
WATER SETTINGS
MAINTENANCE SETTINGS
FACTORY SETTINGS
Press the “” button to access the machine main menu.
7
Press the “” button to select “WATER SETTINGS”.
8
ENGLISH
21
21
2. MACHINE SETTINGS
GENERAL SETTINGS
DISPLAY SETTINGS
CALENDAR SETTINGS
WATER SETTINGS
MAINTENANCE SETTINGS
FACTORY SETTINGS
2.4. WATER SETTINGS
WATER HARDNESS
ENABLE FILTER
ACTIVATE FILTER
2.4.3. WATER SETTINGS
ACTIVATE FILTER?
Press the
9
“”
button to con rm.
Press the “” button to select “ACTIVATE FILTER” and press the
3
OFF
10
button to con rm.
Press the
11
“”
button to con rm the lter activation procedure.
“”
ACTIVATE FILTER
INSERT WATER FILTER
AND FILL THE WATER TANK
ACTIVATE FILTER
PLACE A CONTAINER UNDER
THE HOT WATER SPOUT
Press the
12
“”
button to con rm that you have inserted the water
lter and lled the water tank.
Press the
13
“”
button to con rm that a container is placed under the
water dispensing spout.
22
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ACTIVATE FILTER
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The machine starts dispensing water. This screen will be displayed. At
14
the end of the operation, remove the container.
Replacing the “INTENZA+” Water Filter
When the “INTENZA+” water lter needs to be replaced, the “” icon is
displayed.
Replace the lter as described in the previous chapter.
1
The machine is now programmed to manage a new lter.
2
2.4. WATER SETTINGS
WATER HARDNESS
ENABLE FILTER
ACTIVATE FILTER
3
OFF
Note:
If the lter is already installed and you want to remove, but not replace it,
select the “ENABLE FILTER” option and set it on OFF.
If there is no “INTENZA+” water lter installed, insert the small white lter
previously removed into the water tank.
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ADJUSTMENTS
The machine allows for certain adjustments so that you can brew the best
tasting co ee possible.
Saeco Adapting System
Co ee is a natural product and its characteristics may change according to
its origin, blend and roast. The machine is equipped with a self-adjusting
system allowing you to use all types of co ee beans available on the market (except for caramelized beans).
The machine automatically adjusts itself after brewing several cups of
co ee in order to optimise extraction in relation to the compactness of
ground co ee.
Adjusting the Ceramic Co ee Grinder
Ceramic co ee grinders always guarantee accurate and perfect grinding
and coarseness for every co ee speciality.
This technology provides full aroma preservation, delivering a truly Italian
taste in every cup.
23
23
Warning:
The ceramic co ee grinder contains moving parts that may be dangerous. Do not insert ngers or other objects. Only adjust the ceramic
co ee grinder using the grinder adjustment key.
You can adjust the ceramic grinders to set co ee grinding to your personal
taste.
Warning:
You can only adjust the co ee grinder settings when the machine is
grinding co ee beans.
Lift the co ee bean hopper lid.
1
24
ENGLISH
Place a cup under the dispensing spout.
2
Press the “
Press and turn the grinder adjustment knob one notch at a time. You
3
will taste the di erence after brewing 2-3 cups of espresso.
” button to brew an espresso.
The reference marks on the co ee bean hopper lid indicate the grind
4
setting. There are 8 di erent grind settings to choose from, from:
- very coarse grind (
to:
- very ne grind (
When you adjust the ceramic co ee grinder to a ner setting, your co ee
will taste stronger. For a lighter co ee taste, adjust the ceramic co ee
grinder to a coarser setting.
): lighter taste, for dark roasted co ee blends;
): stronger taste, for light roasted co ee blends.
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Adjusting the Crema and Co ee Strength (Saeco Brewing System)
The Saeco Brewing System (SBS) allows you to customize the co ee crema
and avour intensity by adjusting the co ee brewing speed.
- Turn the knob counter-clockwise to increase the ow rate: co ee
becomes lighter and has less crema.
- Turn the knob clockwise to decrease the ow rate: co ee becomes
stronger and has more crema.
Note:
The ow rate can be adjusted while brewing co ee.
Adjusting the Aroma (Co ee Strength)
Choose your favourite co ee blend and adjust the amount of co ee to be
ground according to your own taste. You can also select the pre-ground
co ee function.
25
25
1.4. CAPPUCCINO
COFFEE AMOUNT
PREBREWING
COFFEE TEMPERATURE
COFFEE LENGTH
MILK LENGTH
MILK FOAM
RESTORE DEFAULT VALUES
Note:
Selection must be made prior to selecting co ee.
The machine allows you to set the right quantity of ground co ee for each
product. The standard adjustment for each product can be set in the “BEV-ERAGE MENU” (see the “Beverage Programming” chapter, “Co ee Amount”
option).
26
10:38
ENGLISH
To temporarily change the amount of ground co ee, press the
1
button on the control panel.
The aroma changes by one degree, according to the selected amount:
2
= mild dose
= medium dose
= strong dose
= the beverage is brewed using pre-ground co ee
Note:
This adjustment is not available for American co ee.
“”
Adjusting the Dispensing Spout
The height of the dispensing spout can be adjusted to better t the size of
the cups that you wish to use.
Move the dispensing spout up or down with your ngers to adjust its
height as shown in the gure.
The recommended positions are:
For small cups;
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For large cups;
For Latte Macchiato cups.
Note:
The dispensing spout can also be removed to allow you to use large containers.
Two cups can be placed under the dispensing spout to brew two co ees at
the same time.
27
27
Adjusting the Co ee Length
The machine allows you to adjust the amount of brewed co ee or milk according to your taste and the size of your cups.
Each time the “”, “” and “” buttons are pressed,
the machine brews a pre-set amount of product. Each button may be
individually programmed for a speci c brew setting.
The following procedure describes how to program the “” button.
Place a cup under the dispensing spout.
1
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