Philips HD8911/47, HD8911/21 user manual [tz]

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ESPRESSO

ESPRESSO LUNGO

AROMA STRENGTH MENU

STEAM

HOT WATER

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Contents

Introduction ___________________________________________________________________________________________ 5
Important ______________________________________________________________________________________________ 5
Electromagnetic fields (EMF)__________________________________________________________________________ 6
Machine overview______________________________________________________________________________________ 6
The user interface______________________________________________________________________________________ 7
First installation _______________________________________________________________________________________ 8
Manual rinsing cycle___________________________________________________________________________________ 10
Hot water circuit rinsing________________________________________________________________________________ 10
Coffee brewing circuit rinsing _________________________________________________________________________ 10
Intenza+ water filter___________________________________________________________________________________ 10
Installing the Intenza+ water filter_____________________________________________________________________ 10
Replacing the Intenza+ water filter___________________________________________________________________ 11
Measuring the water hardness________________________________________________________________________ 12
Setting the water hardness____________________________________________________________________________ 12
Beverage types and lengths___________________________________________________________________________ 13
Brewing coffee_________________________________________________________________________________________ 13
Adjusting the coffee dispensing spout _______________________________________________________________ 13
Brewing coffee with beans____________________________________________________________________________ 13
Brewing 1 cup of coffee________________________________________________________________________________ 13
Brewing 2 cups of coffee______________________________________________________________________________ 13
Brewing coffee with pre-ground coffee_______________________________________________________________ 14
Frothing milk___________________________________________________________________________________________ 14
Hot water ______________________________________________________________________________________________ 15
Adjusting quantity and taste__________________________________________________________________________ 15
Saeco Adapting System_______________________________________________________________________________ 15
Adjusting coffee length________________________________________________________________________________ 15
Adjusting coffee strength______________________________________________________________________________ 16
Adjusting the grinder settings_________________________________________________________________________ 16
Maintenance and care_________________________________________________________________________________ 17
Cleaning the drip tray and the coffee grounds container ____________________________________________ 17
Cleaning the water tank_______________________________________________________________________________ 17
Cleaning the bean hopper_____________________________________________________________________________ 17
Cleaning the brew group and the coffee exit duct____________________________________________________ 17
Weekly cleaning of the brew group___________________________________________________________________ 17
Monthly cleaning of the brew group__________________________________________________________________ 19
Lubrication of the brew group_________________________________________________________________________ 20
Cleaning the classic milk frother_______________________________________________________________________ 21
Daily cleaning of classic milk frother__________________________________________________________________ 21
Weekly cleaning of classic milk frother and steam wand ____________________________________________ 21
Descaling procedure___________________________________________________________________________________ 21
What to do if the descaling procedure is interrupted________________________________________________ 23
Warning icons and error codes _______________________________________________________________________ 23
Meaning of error codes________________________________________________________________________________ 24
Troubleshooting_______________________________________________________________________________________ 25
Demo mode function _________________________________________________________________________________ 29
Ordering accessories Saeco___________________________________________________________________________ 29

English

Technical specifications_______________________________________________________________________________ 29
Disposal________________________________________________________________________________________________ 30
Warranty and support _________________________________________________________________________________ 30

Introduction

Dear customer, we thank you for buying the Saeco Incanto full-automatic
espresso machine!

Coffee is a natural product and its characteristics may vary according to
origin, blend and roasting. The machine is equipped with a self-adjustment
system that allows it to get the best taste out of your favorite coffee beans.
It regulates itself after brewing 10-20 coffees.

In this user manual you find all the information you need to install, use,
maintain and get the best out of your machine. To fully benefit from the

support that Saeco offers, please register your product at

www.saeco.com/welcome.

Important

This machine is equipped with safety features. Nevertheless, read and follow
the safety instructions carefully and only use the machine as described in
these instructions, to avoid accidental injury or damage due to improper use
of the machine. Keep this user manual for future reference.

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Connect the machine to a wall socket with a voltage matching the
technical specifications of the machine.

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Connect the machine to an earthed wall socket.

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Do not let the power cord hang over the edge of a table or counter, or
touch hot surfaces.

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Never immerse the machine, mains plug or power cord in water (danger
of electrical shock).

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Do not pour liquids on the power cord connector.

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Never direct the hot water jet towards body parts: danger of burns.

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Do not touch hot surfaces. Use handles and knobs.

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Switch off the machine with the main switch located on the back and
remove the mains plug from the socket:

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If a malfunction occurs.

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If the machine will not be used for a long time.

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Before cleaning the machine.

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Pull on the plug, not on the power cord.

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Do not touch the mains plug with wet hands.

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Do not use the machine if the mains plug, the power cord or the machine
itself is damaged.

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Do not make any modifications to the machine or its power cord.

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Only have repairs carried out by a service center authorized by Philips to
avoid ahazard

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The machine should not be used by children younger than 8 years old.

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This machine can be used by children aged from 8 years and above and
by persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or
instruction concerning use of the machine in a safe way and if they
understand the hazards involved.

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Cleaning and user maintenance shall not be made by children unless
they are older than 8 and supervised.

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Keep the machine, its accessories and its cord out of the reach of
children aged less than 8 years.

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Children should be supervised to ensure that they do not play with the
machine.

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Never insert fingers or other objects in the coffee grinder.

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The machine shall not be placed in a cabinet when in use.

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This machine is intended for normal household use only. It is not
intended for use in environments such as staff kitchens of shops, offices,
farms or other work environments.

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Always put the machine on a flat and stable surface. Keep it in upright
position, also during transport.

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Do not place the machine on a hotplate or directly next to a hot oven,
heater or similar source of heat.

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Only put roasted coffee beans in the bean hopper. If ground coffee,
instant coffee, raw coffee beans or any other substance is put in the
coffee bean hopper, it may cause damage to the machine.

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Let the machine cool down before inserting or removing any parts. The
heating surfaces may retain residual heat after use.

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Never fill the water tank with warm, hot or sparkling water, as this may
cause damage to the water tank and the machine.

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Never use souring pads, abrasive cleaning agents or aggressive liquids
such as petrol or acetone to clean the machine. Simply use a soft cloth
dampened with water.

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Descale your machine regularly. The machine indicates when descaling is
needed. Not doing this will make your appliance stop working properly. In
this case repair is not covered under your guarantee.

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Do not keep the machine at temperatures below 0°C.Water left in the
heating system may freeze and cause damage.

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Do not leave water in the water tank when the machine is not used over
a long period of time. The water can be contaminated. Use fresh water
every time you use the machine.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and
regulations regarding exposure to electromagnetic fields.

Machine overview

1 User interface
2 ESPRESSO button
3 ESPRESSO LUNGO button
4 AROMA STRENGTH button

ESPRESSO

AROMA STRENGTH

STEAM

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5 Standby button
6 MENU button
7 HOT WATER button
8 STEAM button
9 Classic milk frother
10 Adjustable coffee dispensing spout
11 Lid of the water tank
12 Lid of the bean hopper
13 Lid of the pre-ground coffee compartment
14 Main switch
15 Socket for cord
16 Service door
17 Drip tray
18 Drip tray release button
19 Drip tray full indicator
20 Grinder adjustment knob
21 Water tank
22 Brew group
23 Inside of service door with cleaning instructions
24 Coffee exit duct
25 Coffee residues drawer
26 Coffee grounds container
27 Drip tray cover
28 Cord
29 Cleaning brush
30 Grease
31 Water hardness tester
32 Multifunctional tool (measuring scoop, grinder adjustment key and coffee

duct cleaning tool)

33 AquaClean filter

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The user interface

Use these buttons to navigate through the menus:
ESPRESSO button = ESC button: press this button to return to the main

menu.

AROMA STRENGTH button = OK button: press this button to select, confirm
or stop a function.

STEAM button = UP button: press this button to scroll up through the
display menu.

MENU

15 cm

15 cm

15 cm

15 cm

15 cm

15 cm

15 cm

15 cm

M

AX

CALC
CLEAN

MAX

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MENU button = DOWN button: press this button to scroll down through the
display menu.

First installation

This machine has been tested with coffee. Although it has been carefully
cleaned, there may be some coffee residues left. We guarantee, however,
that the machine is absolutely new. Like with most full-automatic machines,
you first need to brew some coffees to enable the machine to complete its
self-adjustment and get the best tasting coffee.

1 Remove all packaging material from the machine.
2 Place the machine on a table or counter away from the faucet, the sink

and heat sources.
Note: Leave at least 15 cm of free space above, behind and on both sides

of the machine.

3 Fill the water tank with fresh water to the MAX level indication.

4 Open the lid of the bean hopper. Fill the bean hopper with coffee beans

and close the lid.

Note:Do not overfill the bean hopper to avoid damage to the grinder.

Caution: Only use espresso beans. Never use ground coffee, unroasted
coffee beans or caramelized coffee beans, as this may cause damage to
the machine.

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STRENGTH

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5 Insert the power plug into a wall outlet (1) and insert the small plug into

the socket located on the back of the machine (2).

6 Set the main switch to the ON position to turn on the machine.

The standby button flashes.

7 Press the standby button to turn on the machine.

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The display shows the circuit priming icon to indicate that you have to
prime the circuit.

8 Place a container under the classic milk frother. Press the OK button to

start the water circuit priming cycle.

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The machine starts dispensing hot water.

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The display shows the priming icon. The progress bar shows the
progress of the priming cycle.

9 The machine heats up and the display shows the temperature icon.
10 Empty the container and place it under the coffee dispensing spout.

11 The machine starts rinsing water through the coffee dispensing spout.

The display shows the rinsing icon and a progress bar.

Note: Do not interrupt the rinsing cycle.

The machine is now ready for use.

HOT WATER

HOT

WATER

AROMA STRENGTH

GROUND COFFEE

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Manual rinsing cycle

During the manual rinsing cycle, fresh water flows through the water and
coffee brewing circuit. This takes a few minutes.

Hot water circuit rinsing

1 Place a container under the classic milk frother.
2 Press the HOT WATER button.

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Note: To interrupt the rinsing cycle, press the OK button.

3 When the machine has dispensed 2 cups of hot water (0.5 l), press the

OK button to stop the hot water dispensing. Repeat steps 1 to 3 twice.

Coffee brewing circuit rinsing

1 Place a container under the coffee dispensing spout.

2 Press the AROMA STRENGTH button and select the pre-ground coffee

brewing function.

Note: Do not add pre-ground coffee in the pre-ground coffee
compartment.

3 Press the ESPRESSO LUNGO button.

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4 Wait until the machine stops dispensing water and empty the container.
5 Repeat steps 1 to 4 twice.
6 When the machine has returned to the main menu, empty the container.

The machine is ready for use.

The machine starts dispensing hot water.

The machine starts dispensing water from the coffee dispensing
spout.

Intenza+ water filter

We advise you to install the Intenza+ water filter to reduce limescale
deposits in your coffee machine and to provide filtered water for preserving
the aroma and flavor of each cup of coffee.

Installing the Intenza+ water filter

Note: Always confirm activation of the Intenza+ water filter in the machine
menu as described below. By activating the Intenza+ water filter in the
machine menu, the machine indicates when you need to replace the filter.

1 Remove the small white filter from the water tank and store it in a dry

place.

Note: Please keep the small white filter for future use. You will need it for
the descaling process.

ON

OFF

FILTER

FIL

TER

ON
OFF

RESET

FILTER

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2 Remove the filter from its packaging and immerse it in cold water with

the opening pointing upwards. Press the sides of the filter gently to let
out the air bubbles.

3 Turn the knob of the filter to the setting that corresponds to the water

hardness of the area you live in.
a Very soft water/soft water
b Hard water (default)
c Very hard water

Note: You can test the water hardness with a water hardness test strip.

4 Place the filter in the empty water tank. Press it down until it cannot

move any further.

5 Fill the water tank with fresh water up to the MAX indication and slide it

into the machine.

6 Press the MENU button and scroll to INTENZA+ FILTER. Press the OK

button to confirm.

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7 Select ON on the display, press the OK button to confirm activation.
8 Dispense 2 cups of hot water (0.5l) to complete the activation. Discard

this water.

Replacing the Intenza+ water filter

Note: Replace the Intenza+ water filter as soon as the filter icon appears on
the display.

1 Take out the water filter and replace it by a new Intenza+ water filter.

Follow the instructions (see 'Intenza+ water filter') on how to prepare the
water filter for use.

2 Press the MENU button and scroll to INTENZA+ FILTER. Press the OK

button to confirm.

3 Select RESET on the display, press the OK button to confirm reactivation.
4 Dispense 2 cups of hot water (0.5 l) to complete the activation of the new

filter. Discard this water.

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Measuring the water hardness

To be able to adjust the machine settings to the water in your region, please
measure the water hardness with the water hardness strip supplied.

1 Immerse the water hardness test strip (supplied with the machine) in tap

water for 1 second.

2 Remove the water hardness strip and and wait for 1 minute.

3 Check how many squares have changed into the red colour and check

the water hardness in below table.

numbers of red squares

1 1 very soft water

2 2 soft water

3 3 hard water

4 4 very hard water



value to be set water hardness

Setting the water hardness

Setting the water hardness

1 To set the water hardness, press the MENU button, select menu and

scroll to select WATER HARDNESS.

2 Press the OK button and select the water hardness in your area.
3 Press the OK button to confirm.
4 Press the ESC button to return to the main menu.

Beverage types and lengths

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Beverage name

Espresso Coffee with thick crema served in

Espresso Lungo A longer espresso with thick

Hot Water  Button on control panel

Description How to select

Button on control panel

a small cup

Button on control panel
crema served in a medium-sized
cup

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Beverage name

Espresso 40 ml 20 - 230 ml

Espresso Lungo 120 ml 20 - 230 ml

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Standard length Length range

Brewing coffee

Adjusting the coffee dispensing spout

The machine can be used to dispense different coffee types in cups or
glasses of different sizes. To adjust the height of the coffee dispensing spout
to the size of the cup or glass, slide the spout up or down.

Brewing coffee with beans

Brewing 1 cup of coffee

1 Place a cup under the coffee dispensing spout.
2 Press the ESPRESSO or ESPRESSO LUNGO button to brew the selected

coffee.

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Coffee starts pouring from the coffee dispensing spout.

Note: If you want to stop the brewing process before the machine has
finished dispensing the preset coffee volume, press the OK button.

Brewing 2 cups of coffee

1 Place two cups under the coffee dispensing spout.
2 You can brew two cups of espresso or espresso lungo simultaneously.

Press the button of the desired beverage twice. The machine
automatically carries out two grinding cycles in sequence.

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Frothing milk

Brewing coffee with pre-ground coffee

When you brew coffee with pre-ground coffee, use the measuring scoop in
the multifunctional tool supplied to put the correct dose in the pre-ground
coffee compartment. If you add more pre-ground coffee, the excess coffee
will end up in the coffee grounds drawer.

1 Open the lid of the pre-ground coffee compartment.
2 Pour one measuring scoop of pre-ground coffee into the compartment.

Caution: Do not put any other substance than pre-ground coffee in the
pre-ground coffee compartment, as this may damage the machine.

3 Close the lid of the pre-ground coffee compartment.
4 Place a cup under the coffee dispensing spout.
5 Press the AROMA STRENGTH button and select pre-ground coffee

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The machine automatically starts brewing the selected beverage.

Note: You can only brew one coffee beverage at a time with pre-ground
coffee.

Warning: Danger of scalding! Dispensing may be preceded by
small jets of hot water. Use the appropriate protective handle
only.

Note: Use cold milk (at a temperature of approximately 5°C/41°F) with a
protein content of at least 3% to ensure an optimal frothing result. You can
use whole milk or semi-skimmed milk. It is also possible to use skimmed
milk, soy milk and lactose-free milk.

Note: We advise you to rinse the water circuit before use. Press the STEAM
button to dispense steam for a few seconds.

1 Fill 1/3 of a jug with cold milk.
2 Immerse the classic milk frother in milk. Press the STEAM button.

3 Froth the milk by gently swirling the jug and moving it up and down.

ESPRESSO

4 Press the OK button to stop frothing.

Hot water

Warning: Danger of scalding! Dispensing may be preceded by
small jets of hot water. Use the appropriate protective handle
only.

1 Place a jug under the classic milk frother.
2 Press the HOT WATER button. Hot water dispensing starts automatically.
3 Press the OK button to stop hot water dispensing.

Adjusting quantity and taste

Saeco Adapting System

Coffee is a natural product and its characteristics may vary according to
origin, blend and roasting. The machine is equipped with a self-adjustment
system that allows it to get the best taste out of your favorite coffee beans.
It regulates itself after brewing some coffees.

English

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Adjusting coffee length

You can adjust the quantity of beverage brewed according to your taste and
to the size of the cups.

1 To adjust the length of espresso, press and hold the ESPRESSO button

until the display shows the MEMO icon.

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The machine enters the programming phase and starts to brew the
selected beverage.

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2 Press the OK button when the cup contains the desired amount of

espresso.

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The tick on the display shows that the button is programmed: every
time it is pressed, the machine will brew espresso in the amount set.To
set the length of espresso lungo, follow the same procedure: press
and hold the button of the beverage and press the OK button when
the desired amount is in the cup.

Adjusting coffee strength

To change the coffee strength, press the AROMA STRENGTH button. Each
time you press the AROMA STRENGTH button, the aroma strength changes
by one degree. The display shows the chosen strength, which will only be
saved when brewing a coffee.
1 Very mild
2 Mild
3 Regular
4 Strong
5 Very strong

Note: The machine will automatically dispense the correct quantity of coffee
for each coffee strength.

GROUND COFFEE is the last option in the coffee strength menu. Select this
option to brew coffee with ground coffee. Use the measuring scoop
integrated in the multifunctional tool supplied to dose the correct quantity
of ground coffee.

Note: The machine returns to the main screen and saves the chosen aroma
strength when you brew a coffee.



Adjusting the grinder settings

You can adjust the grinder settings with the grinder adjustment key
integrated into the handle of the multifunctional tool. At each setting
selected, the ceramic coffee grinder guarantees a perfectly even grind for
every cup of coffee you brew. It preserves the full coffee aroma and delivers
the perfect taste to every cup.

1 Open the lid of the bean hopper.
2 Place the grinder adjustment key on the grinder adjustment knob (1).

Push and turn to the left or to the right (2) one notch at a time.

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There are 5 different grinder settings you can choose from. The smaller
the dot the stronger the coffee.

Caution: Do not turn the grinder adjustment knob more than one notch at
a time to prevent damage to the grinder.

Note: The difference becomes noticeable after you have brewed 2-3 cups of
coffee at the new setting.

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Maintenance and care

Maintenance of your machine is important to prolong the life of your
machine and to ensure optimum quality and taste of your coffee.

Cleaning the drip tray and the coffee grounds container

Perform the following actions while the machine is turned on:

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When the display shows the 'empty coffee grounds container' icon,
empty the coffee grounds container.

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The drip tray is full when the drip tray full indicator pops up through the
drip tray. Empty and clean the drip tray every day.

1 Turn the classic milk frother to the left.
2 Press the release buttons on both sides of the drip tray (1) and pull the

drip tray out of the machine (2).

3 Remove and empty the coffee grounds container.
4 Empty and rinse the drip tray under the tap.
5 Place the coffee grounds container back in the drip tray.
6 Slide the drip tray back into the machine until it locks into position with a

click.

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Note: Make sure that the machine is still switched on when you remove the
drip tray. If you switch off the machine before you remove the drip tray, the
'empty coffee grounds container' icon will be visible on the display when
you switch on the machine again, even though the drip tray is empty.

Cleaning the water tank

1 Remove the water tank from the machine and rinse it with fresh water

periodically.

2 Fill the water tank with fresh water up to the MAX level indication and

place it back in the machine.

Cleaning the bean hopper

Clean the bean hopper with a dry cloth once a month.

Cleaning the brew group and the coffee exit duct

Weekly cleaning of the brew group

1 Turn off the machine and unplug it.
2 Remove the drip tray with the coffee grounds container.
3 Empty the drip tray and rinse it under running water.