Philips HD8768/21 user manual

USER MANUAL

Type HD8768 - HD8885

Read carefully before using the machine.

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English

EN

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Register your product and get support at

www.saeco.com/welcome

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be
followed, including the following:

1. Read all instructions.

2. Do not touch hot surfaces. Use handles or knobs.

3. To protect against fire, electric shock and injury to persons do not immerse

cord, plugs, or appliance in water or other liquid.

4. Close supervision is necessary when the appliance is used by or near
children.

5. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning the appliance.

6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination, repair
or adjustment.

7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.

8. Do not use outdoors.

9. Do not let cord hang over edge of table or counter, or touch hot surfaces.

10. Do not place on or near a hot gas or electric burner, or in a heated oven.

11. Always attach plug to appliance first, then plug cord into wall outlet. To

disconnect, turn any control to “off”, then remove plug from wall outlet.

12. Do not use appliance for other than intended use.

13. Save these instructions.

SAVE THESE INSTRUCTIONS

CAUTION

This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service center.
Do not immerse machine in water. To reduce the risk of fire or electric shock,
do not disassemble the machine. There are no parts inside the machine
serviceable by the user. Repair should be done by authorized service personnel
only.

1. Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.

2. Never use warm or hot water to fill the water tank. Use cold water only.

3. Keep your hands and the cord away from hot parts of the appliance during

operation.

4. Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.

5. For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.

6. Do not use caramelized or flavored coffee beans.

INSTRUCTIONS FOR THE POWER

SUPPLY CORD

A. A short power-supply cord (or detachable power-supply cord) is to be

provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.

B. Longer detachable power-supply cords or extension cords are available

and may used if care is exercised in their use.

C. If a long detachable power-supply cord or extension cord is used,

1. The marked electrical rating of the detachable power-supply cord or

extension cord should be at least as great as the electrical rating of the
appliance

2. If the appliance is of the grounded type, the extension cord should be a

grounding-type 3-wire cord, and

3. The longer cord should be arranged so that it will not drape over the

counter top or table top where it can be pulled on by children or tripped
over.

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Congratulations on your purchase of a Saeco Moltio Auto­matic Milk Frother fully automatic co ee machine!
To fully bene t from the support that Saeco o ers, please
register your product at www.saeco.com/welcome.
The machine is made for preparing espresso co ee using
whole co ee beans, as well as for frothing milk and dis­pensing hot water. In this user manual you will  nd all the
information you need to install, use, clean and descale your
machine.

CONTENTS

IMPORTANT..................................................................................................... 4

Safety Instructions ...............................................................................................................................4

Warnings .............................................................................................................................................4

Cautions ..............................................................................................................................................6

Electromagnetic  elds .........................................................................................................................7

Disposal ...............................................................................................................................................7

INSTALLATION ................................................................................................. 8

Product Overview ................................................................................................................................8

General Description .............................................................................................................................9

PREPARING FOR USE .......................................................................................10

Machine Packaging............................................................................................................................10

Machine Installation ..........................................................................................................................10

USING THE MACHINE FOR THE FIRST TIME ........................................................14

Circuit Priming ...................................................................................................................................14

Automatic Rinse/Self-Cleaning Cycle .................................................................................................15

Manual Rinse Cycle ............................................................................................................................ 15

Measuring and Programming Water Hardness .................................................................................. 18

“INTENZA+” Water Filter Installation ................................................................................................. 19

Replacing the “INTENZA+” Water Filter..............................................................................................21

CHANGING COFFEE BEANS ...............................................................................22

Removing the Co ee Bean Hopper ....................................................................................................22

Inserting the Co ee Bean Hopper ......................................................................................................23

Selecting Co ee Beans ......................................................................................................................25

Co ee Emptying Cycle ....................................................................................................................... 26

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ADJUSTMENTS ................................................................................................27

Saeco Adapting System .....................................................................................................................27

Adjusting the Ceramic Co ee Grinder ............................................................................................... 27

Adjusting the Aroma (Co ee Strength) ..............................................................................................28

Adjusting the Co ee Dispensing Spout ..............................................................................................29

Adjusting the Co ee Length ............................................................................................................. 30

BREWING ESPRESSO AND COFFEE ....................................................................31

Brewing Espresso and Co ee Using Co ee Beans .............................................................................. 31

Brewing Espresso and Co ee Using Pre-Ground Co ee ...................................................................... 32

FROTHING MILK AND PREPARING A CAPPUCCINO .............................................33

Frothing Milk ..................................................................................................................................... 33

Brewing a Cappuccino .......................................................................................................................36

DISPENSING HOT WATER .................................................................................37

CLEANING AND MAINTENANCE ........................................................................39

Daily Cleaning of the Machine ...........................................................................................................39

Daily Cleaning of the Water Tank........................................................................................................40

Daily Cleaning of the Automatic Milk Frother ....................................................................................41

Weekly Cleaning of the Machine ........................................................................................................ 42

Weekly Cleaning of the Brew Group ...................................................................................................42

Weekly Cleaning of the Co ee Bean Hopper, Tray and Co ee Compartment ......................................46

Monthly Lubrication of the Brew Group ............................................................................................. 47

Monthly Cleaning of the Automatic Milk Frother ...............................................................................49

Monthly Cleaning of the Brew Group with “Co ee Oil Remover” ........................................................ 55

DESCALING .....................................................................................................58

ACCIDENTAL INTERRUPTION OF THE DESCALING CYCLE .....................................64

PROGRAMMING ..............................................................................................65

The following settings can be adjusted .............................................................................................. 65

How to Program the Machine ............................................................................................................ 67

MEANING OF THE DISPLAY ICONS .....................................................................69

TROUBLESHOOTING ........................................................................................73

ENERGY SAVING ..............................................................................................76

Stand-by ............................................................................................................................................76

TECHNICAL SPECIFICATIONS ............................................................................77

WARRANTY AND SERVICE ................................................................................77

Warranty ...........................................................................................................................................77

Service ............................................................................................................................................... 77

ORDERING MAINTENANCE PRODUCTS ..............................................................78

MACHINE ACCESSORIES ...................................................................................79

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IMPORTANT

Safety Instructions

This machine is equipped with safety devices. Nevertheless,
read and follow the safety instructions carefully and only use
the machine properly as described in these instructions to
avoid accidental injury or damage due to improper use of the
machine. Keep this user manual for future reference.

The term WARNING and this icon warn against possible
severe injuries, danger to life and/or damage to the machine.

The term CAUTION and this icon warn against slight inju­ries and/or damage to the machine.

Warnings

• Connect the machine to a wall socket with a voltage match­ing the technical speci cations of the machine.

• Connect the machine to an earthed wall socket.

• Do not let the power cord hang over the edge of a table or
counter, or touch hot surfaces.

• Never immerse the machine, the mains plug or power cord
in water: Danger of electrical shock!

• Do not pour liquids on the power cord connector.

• Never direct the hot water jet towards body parts: Danger
of scalding!

• Do not touch hot surfaces. Use handles and knobs.

• After switching o the machine by pressing the power but­ton on the back of the machine, remove the mains plug
from the wall socket:

- if a malfunction occurs;

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- If the machine will not be used for a long time;

- before cleaning the machine.

• Pull on the mains plug, not on the power cord.

• Do not touch the mains plug with wet hands.

• Do not use the machine if the mains plug, the power cord or
the machine itself is damaged.

• Do not make any modi cations to the machine or its power
cord. Only have repairs carried out by a service centre au­thorised by Philips to avoid any hazard.

• The machine should not be used by children younger than
8 years old.

• The machine can be used by children of 8 years and upwards if
they have previously been instructed on the correct use of the
machine and made aware of the associated dangers or if they
are supervised by an adult.

• Cleaning and maintenance should not be carried out by
children unless they are more than 8 years old and super­vised by an adult.

• Keep the machine and its power cord out of reach of chil­dren under 8 years old.

• The machine may be used by persons with reduced physical,
sensory or mental capabilities or lacking su cient experi­ence and/or skills if they have previously been instructed
on the correct use of the machine and made aware of the
associated dangers or if they are supervised by an adult.

• Children should be supervised to ensure that they do not
play with the machine.

• Never insert  ngers or other objects into the co ee grinder.

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Cautions

• The machine is for household use only. It is not intended
for use in environments such as canteens, sta kitchens of
shops, o ces, factories or other work environments.

• Always put the machine on a  at and stable surface.

• Do not place the machine on hot surfaces, directly next to a
hot oven, heater units or similar sources of heat.

• Only put roasted co ee beans into the co ee bean hopper.
If ground co ee, instant co ee, raw co ee or any other
substance is put in the co ee bean hopper, it may damage
the machine.

• Let the machine cool down before inserting or removing
any parts. The heating surfaces may retain residual heat
after use.

• Never use warm or hot water to  ll the water tank. Use only
cold non-sparkling drinking water.

• Never clean with scrubbing powders or harsh cleaners.
Simply use a soft cloth dampened with water.

• Descale your machine regularly. Not doing this will make
your appliance stop working properly. In this case, repair is
not covered under your warranty!

• Do not keep the machine at temperature below 0 °C. Resi­due water in the heating system may freeze and cause
damage.

• Do not leave water in the water tank if the machine is not
used over a long period of time. The water can get contami­nated. Use fresh water every time you use the machine.

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Electromagnetic  elds

This appliance complies with all the applicable standards and
regulations relating to the exposure to electromagnetic  elds.

Disposal

This symbol on a product indicates that the product is covered
by EU Directive 2012/19/EU. Please inform yourself about the
local separate collection system for electrical and electronic
products. Follow local regulations and do not dispose of
the product as household waste. Appropriate disposal of
old products helps prevent negative consequences for the
environment and human health.

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INSTALLATION

Product Overview

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4b

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4a

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General Description

1. Co ee bean hopper locking/removal selector switch

2. Pre-ground co ee compartment

3. Cup stacking surface
4a. Co ee bean hopper
4b. Co ee bean hopper tray
4c. Co ee bean hopper lid

5. Control panel

6. Co ee dispensing spout

7. Cup holder grill

8. Full drip tray indicator

9. Drip tray

10. Water tank

11. Co ee grounds drawer

12. Brew group

13. Co ee residues drawer

14. Service door

15. Automatic Milk Frother

16.

Suction tube for Automatic Milk Frother

17. Power cord socket

18. Power button

19. Co ee grinder adjustment key + Pre-ground co ee measuring scoop

20. Cleaning brush (optional)

21. Grease for brew group (optional)

22. Power cord

23. Water hardness test strip

24. Espresso brew button

25. Co ee brew button

26. Cappuccino / hot water button

27. "Aroma" - Pre-ground co ee button

28. "MENU" button

29. ON/OFF button

30. Descaling solution (to be purchased separately)

31. Filter (INTENZA+) (to be purchased separately)

32. Protection lid (optional)

33. Steam/hot water wand + rubber  tting for Automatic Milk Frother

34. Chrome cover (only for speci c models)

35. Rubber  tting

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PREPARING FOR USE

Machine Packaging

The original packaging has been designed and constructed to protect the
machine during transport. We recommend keeping the packaging material
for possible future transport.

Machine Installation

Remove the drip tray with grill from the packaging.

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Remove the machine from the packaging.

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For best use, it is recommended to:

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• Choose a safe, level surface, where there will be no danger of over­turning the appliance or being injured;

• Choose a location that is su ciently well-lit, clean and near an eas­ily reachable socket.

• Allow for a minimum distance from the sides of the machine as
shown in the  gure.

Insert the drip tray with grill into the machine. Make sure it is fully

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inserted.

Note:
The drip tray collects the water that comes out of the co ee dispensing
spout during each rinse/self-cleaning cycle, as well as any co ee that
might be spilled during beverage brewing. Empty and wash the drip tray
daily and each time the full drip tray indicator is raised.

Caution:
NEVER remove the drip tray when the machine has just been turned
on. Wait a couple of minutes for the machine to carry out a rinse/self­cleaning cycle.

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Press gently on the side of the water tank door to release the handgrip.

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Remove the water tank by pulling it by the handgrip.

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Rinse the water tank with fresh water.

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Fill the water tank with fresh water up to the MAX level and reinsert it

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into the machine. Make sure it is fully inserted.

Caution:
Never  ll the water tank with warm, hot, sparkling water or any other
liquid, as this may cause damage to the water tank and the machine.

Note:
When the water tank is full, it must be transported as shown in the  gure.

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Remove the co ee bean hopper lid. Slowly pour in the co ee beans.

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Note:
The co ee bean hopper contains a tray that vibrates during grinding and
conveys the beans into the co ee grinder.

Caution:
Only co ee beans must be put into the co ee bean hopper. If ground
co ee, instant co ee, caramelized co ee, raw co ee beans or any
other substance is put in the co ee bean hopper, it may damage the
machine.

Put the lid back on the co ee bean hopper.

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Insert the plug into the socket located on the back of the machine.

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Insert the plug at the other end of the power cord into a wall socket

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with suitable power voltage.

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Switch the power button to "I". The red light next to the " " button

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 ashes.

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To turn on the machine, simply press the “ ” button.

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Note:
By keeping the button pressed for more than 8 seconds, the machine
enters the demo mode. To exit the demo, turn the machine o and on
again using the power button.

The control panel indicates that the circuit must be primed.

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Yellow

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USING THE MACHINE FOR THE FIRST TIME

When using the machine for the  rst time, the following activities need to
happen:

1) You need to prime the circuit.

2) The machine will perform an automatic rinse/self-cleaning cycle.

3) You need to perform a manual rinse cycle.

Circuit Priming

During this process, fresh water  ows through the internal circuit of the
machine and the machine warms up. This takes a few minutes.

Place an empty container under the steam wand.

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Press the “ ” button to start the cycle. The machine starts the auto-

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matic priming of the circuit by dispensing some water through the
steam wand.

The bar under the icon shows the operation progress. When the pro-

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cess has been completed, the machine stops dispensing automatically.

Yellow

The control panel now shows the machine warm-up icon.

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Yellow

Automatic Rinse/Self-Cleaning Cycle

When warm-up has been completed, the machine automatically performs
a rinse/self-cleaning cycle of the internal circuits with fresh water. This
takes less than a minute.

Place a container under the co ee dispensing spout to catch the small

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amount of water which will be dispensed.

The machine shows this display. Wait for the cycle to  nish automati-

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cally.

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Note:
You can stop dispensing by pressing the “

” button.

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When the operations described above have been completed, the ma-

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chine shows this display. You can now perform the manual rinse cycle.

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Manual Rinse Cycle

During this process you activate the co ee brewing cycle and fresh water
 ows through the water circuit. This takes a few minutes.

Place a container under the co ee dispensing spout.

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Check that the machine shows this display.

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Select the pre-ground co ee brewing function by pressing the “ ”

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button. The machine shows this display.

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Note:
Do not add any pre-ground co ee into the compartment.

Press the " " button. The machine starts dispensing water.

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When dispensing has  nished, empty the container. Repeat the opera-

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tions from step 1 to step 4 twice, then continue with step 6.

Place a container under the steam wand.

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Press the " " button. The machine shows this display.

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Press the ““ ” MENU button to start dispensing hot water.

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After dispensing water, remove and empty the container.

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Repeat steps 7 to 9 until the water tank is empty and the no water

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warning sign appears.

Note:

Press the “

” button to stop the manual rinse cycle.

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At the end of this operation,  ll the water tank again up to the MAX

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level. The machine is now ready to brew co ee.

This icon will be displayed.

Green

Note:
The automatic rinse/self-cleaning cycle starts when the machine has been
in stand-by mode, or turned o , for more than 15 minutes.
When you have not used the machine for 2 or more weeks, you will also
need to perform a manual rinse cycle.
At the end of the cycle, you can brew a co ee.

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C

B

Measuring and Programming Water Hardness

Water hardness measuring is very important in order to de ne the descal­ing frequency and to install the “INTENZA+” water  lter (for more details on
the water  lter, see next chapter).
To measure the water hardness follow the steps below:

Immerse the water hardness test strip (supplied with the machine) in

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water for 1 second.

Note:
The test strip can only be used for one single measurement.

Wait for one minute.

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Check how many squares have changed to red, then consult the table.

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Note:
The numbers on the water hardness test strip correspond to the water
hardness adjustment settings.

More precisely:
1 = 1 (very soft water)
2 = 2 (soft water)
3 = 3 (hard water)
4 = 4 (very hard water)

Intenza Aroma System

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The letters correspond to the references that are located at the base of the
“INTENZA+” water  lter (see next chapter).

Machine Water Hardness Setting

Press the “ ” MENU button and scroll through the options by pressing

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Yellow Green

The machine is supplied with a standard water hardness setting, suitable
for most types of water.

” MENU button until this icon is displayed.

the “

Note:

Press the ““ ” button to increase the value and the “ ” button to

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decrease the value.

Press the “ ” MENU button to con rm the setting.

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Press the “ ” button to exit the programming menu. The machine is

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now ready for brewing.

Green Yellow

“INTENZA+” Water Filter Installation

We recommend that you install the “INTENZA+” water  lter as this prevents
limescale build-up in your machine and preserves a more intense aroma of
your co ee.

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The “INTENZA+” water  lter can be purchased separately. For further de­tails, please refer to the maintenance products page in this user manual.
Water is a crucial part of every co ee, so it is very important to always have
it professionally  ltered. Using the “INTENZA+” water  lter will prevent
mineral deposits from building up and improve your water quality.

Remove the small white  lter from the water tank and store it in a dry

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place.

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Remove the “INTENZA+” water  lter from its packaging, immerse it ver-

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tically (with the opening positioned upwards) in cold water and gently
press the sides so as to let the air bubbles out.

Set the “INTENZA+” water  lter according to the measurements per-

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formed (see previous chapter) and indicated on the base of the  lter:

A = soft water – equals 1 or 2 on the test strip
B = hard water (standard) – equals 3 on the test strip
C = very hard water – equals 4 on the test strip

Put the "INTENZA +" water  lter into the empty water tank. Press it

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down until it cannot move any further.

Fill the water tank with fresh water and put it into the machine.

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Dispense all the water in the tank by using the hot water function (see

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the “Dispensing Hot Water” section).

Fill the water tank again.

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GreenYellow

Press the “ ” MENU button and scroll through the options by pressing

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” MENU button until this icon is displayed.

the “

Press the “ ” button to select “ON”, then press the “ ” button to

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con rm.

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To exit, press the “ ” button. The machine is now ready for brewing.

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GreenYellowYellow

The machine is now programmed to inform the user of the need to replace
the "INTENZA+" water  lter.

Replacing the “INTENZA+” Water Filter

When the “INTENZA+” water  lter needs to be replaced with a new one,
this icon is displayed.

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Replace the “INTENZA+” water  lter as described in the previous chap-

1

ter.

Yellow

Press the “ ” MENU button and scroll through the options by pressing

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” MENU button until this icon is displayed.

the “

Select the “RESET” option. Press the “ ” MENU button to con rm.

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To exit, press the “ ” button. The machine is now ready for brewing.

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The machine is now programmed to manage a new  lter.

Note:
If the “INTENZA+” water  lter is already installed and you want to remove,
but not replace it, select the “OFF” option instead.

Yellow Green

If there is no “INTENZA+” water  lter installed, insert the small white  lter
previously removed into the water tank.

CHANGING COFFEE BEANS

The machine comes with a removable co ee bean hopper so you can
easily switch from one type of co ee bean to another and enjoy a di erent
co ee taste.

Note:
You can buy an additional co ee bean hopper as an accessory (CA6803).
To preserve their taste, you can store co ee beans in the bean hopper in
the refrigerator.

Removing the Co ee Bean Hopper

To remove the co ee bean hopper follow the steps below:

Move the selector switch to the “ ” position.

1

Caution:
It may happen that the selector switch can not be shifted as it is
blocked by co ee beans. In this case, move the selector switch back
and forth until the co ee beans are released.

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Lift the sides of the co ee bean hopper with both hands as shown in

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the  gure.

Caution:
Do not remove the co ee bean hopper in a di erent way to avoid spill­ing co ee beans.

After removing it, put the protection lid (if any) on the machine to keep

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it dust-free.

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Note:
If the machine is turned on without the co ee bean hopper being inserted,

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this icon will appear. You need to insert the co ee bean hopper  rst.

Inserting the Co ee Bean Hopper

To insert the co ee bean hopper, follow the steps below:

Remove the protection lid (if any) from the machine.

1

Move the selector switch to the “ ” position.

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Remove any beans from the co ee bean hopper compartment.

3

Insert the co ee bean hopper into its compartment as shown in the

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 gure.

Move the selector switch to the “ ” position.

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Warning:
Please be aware that when you change co ee beans and switch to
deca einated co ee, some ca eine traces might still be present even
after performing an emptying cycle.

Selecting Co ee Beans

This function allows you to optimize grinding according to the selected
type of co ee beans.

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Press the “ ” MENU button and scroll through the options by pressing

1

YellowGreenGreen Green

2

3

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The machine is now programmed to optimise co ee bean grinding.

” MENU button until this icon is displayed.

the “

Press the “ ” button or the “ ” button to select the type of co ee

beans in the co ee bean hopper.

Press the “ ” MENU button to con rm the setting.

To exit, press the “ ” button.

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The display shows the selected type of co ee beans when the machine is
ready for brewing.

- for “ARABICA” co ee beans;

- for “ROBUSTA” co ee beans;

- for “MIXED” co ee beans.

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Co ee Emptying Cycle

When you change co ee beans, it is recommended to empty the co ee
outlet duct and grinder. In this way, you will be able to fully taste the aroma
of the new co ee beans. For this, follow the steps below:

Fill the co ee bean hopper with co ee beans.

1

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Press the “ ” MENU button and scroll through the options by pressing

2

YellowYellowGreen

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4

If you press the “
you can stop the grinding cycle earlier.

” MENU button until this icon is displayed.

the “

Press the " " button.

The machine performs two grinding cycles without brewing co ee.

Note:

” button between the  rst and second grinding cycle,

When the grinding cycles have been completed, the machine shows

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this icon.

Note:
If you have not emptied the co ee outlet duct and grinder, you need to
brew at least two co ees before you can taste the new co ee beans.

Warning:
Please be aware that when you change co ee beans and switch to
deca einated co ee, some ca eine traces might still be present even
after performing an emptying cycle.

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27

27

ADJUSTMENTS

The machine allows for certain adjustments so that you can brew the best
tasting co ee possible.

Saeco Adapting System

Co ee is a natural product and its characteristics may change according to
its origin, blend and roast. The machine is equipped with a self-adjusting
system that allows the use of all types of co ee beans available on the
market, except for raw, caramelized and  avoured co ee beans.
The machine automatically adjusts itself after brewing several cups of cof­fee to optimize co ee extraction.

Adjusting the Ceramic Co ee Grinder

Ceramic co ee grinders always guarantee an accurate and perfect grinding
and a speci c coarseness for every co ee speciality.
This provides full aroma preservation, delivering a truly Italian taste in
every cup.

Warning:
The ceramic co ee grinder contains moving parts that may be danger­ous. Do not insert  ngers or other objects. Only adjust the ceramic
co ee grinder using the grinder adjustment key.

You can adjust the ceramic grinders to set the co ee grinding to your
personal taste.

Remove the co ee bean hopper as shown in the “Removing the Co ee

1

Bean Hopper” section.

28

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Press and turn the grinder adjustment knob inside the co ee bean

2

hopper one notch at a time. Use the special co ee grinder adjustment
key supplied. You will taste the di erence after brewing 2-3 cups of
co ee.

Warning:
Do not turn the co ee grinder more than one notch at a time to pre­vent damage.

The reference marks inside the co ee bean hopper indicate the grind

3

setting. There are 5 di erent grind settings to choose from, from posi-

( )

tion 1
stronger taste. If co ee is watery or is brewed slowly, change the co ee
grinder settings.

for coarse grind - lighter taste to position 2

( )

for  ne grind -

1

2

Adjusting the Aroma (Co ee Strength)

Choose your favourite co ee blend and adjust the amount of co ee to
be ground according to your personal taste. You can also select the pre­ground co ee function.

Note:
Selection must be made prior to selecting co ee.

You can choose from 5 options by pressing the “
Each time the “
according to the selected amount:

GreenGreen

” button is pressed, the aroma changes by one degree,

= extra mild aroma
= mild aroma
= medium aroma
= strong aroma
= extra strong aroma
= pre-ground co ee

” button.

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Adjusting the Co ee Dispensing Spout

The height of the co ee dispensing spout can be adjusted to better  t the
dimensions of the cups that you wish to use.

Move the co ee dispensing spout up or down with your  ngers to adjust
its height as shown in the  gure.

The recommended positions are:
For the use of small cups.

For the use of large cups.

29

29

For the use of glasses for the Latte Macchiato.

Two cups can be placed under the co ee dispensing spout to brew two
co ees at the same time.

30

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Adjusting the Co ee Length

The machine allows you to adjust the amount of brewed co ee according
to your taste and/or the size of your cups.
Each time the “
amount of co ee. Each button may be individually programmed for a
speci c brew setting.

Place a cup under the co ee dispensing spout.

1

Keep the “ ” button pressed until the “MEMO” icon appears on the

2

display to program an espresso, or do the same with the “

GreenGreen Green

program a co ee. Then release the button. The machine is in program­ming mode and starts brewing the selected product.

” or “ ” button is pressed, the machine brews a pre-set

” button to

Press the “ ” button as soon as the desired amount of espresso or cof-

3

fee is reached.

The previously selected “
it is pressed, the machine will brew the same amount of espresso or co ee
that was just programmed.

” or “ ” button is now programmed; each time

BREWING ESPRESSO AND COFFEE

Before brewing co ee, make sure that there are no warnings shown on the
control panel, and that the water tank and co ee bean hopper are  lled.

Brewing Espresso and Co ee Using Co ee Beans

Place 1 or 2 cups under the co ee dispensing spout.

1

To brew an espresso or a co ee, press the “ ” button to select the

2

desired aroma.

Press the “ ” button for an espresso or the “ ” button for a co ee.

3

Green

ENGLISH

31

31

To brew 2 cups of espresso or co ee, press the desired button twice

4

consecutively. This icon will be displayed.

Green

Note:
In this operating mode, the machine automatically grinds and doses the
correct amount of co ee. Brewing two cups of espresso or co ee requires
two grinding and brewing cycles, automatically carried out by the ma­chine.

After the prebrewing cycle, co ee begins to pour out of the co ee

5

dispensing spout.

Co ee brewing stops automatically when the set level is reached.

6

However, it is possible to stop co ee brewing early by pressing the “
” button.

32

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Brewing Espresso and Co ee Using Pre-Ground Co ee

This function allows you to use pre-ground and deca einated co ee.

With the pre-ground co ee function you can only brew one co ee at a
time.

Press the “ ” button to select the pre-ground co ee function.

1

Green

Lift the pre-ground co ee compartment lid and add one level measur-

2

ing scoop of pre-ground co ee.
Use only the measuring scoop supplied with the machine. Then close
the pre-ground co ee compartment lid.

Warning:
Add only pre-ground co ee to the pre-ground co ee compartment.
Other substances and objects may cause severe damage to the ma­chine. Such damage will not be covered by warranty.

Press the “ ” button for an espresso or the “ ” button for a co ee.

3

The brewing cycle starts.

After the prebrewing cycle, co ee begins to pour out of the co ee

4

dispensing spout.

Co ee brewing stops automatically when the set level is reached.

5

However, it is possible to stop co ee brewing early by pressing the “
” button.

After brewing, the machine returns to the main menu.

Repeat the steps described above to brew more cups of co ee using pre­ground co ee.

Note:
If no pre-ground co ee is poured into the pre-ground co ee compart­ment, only water will be dispensed.
If the dose is excessive or 2 or more scoops of pre-ground co ee are added,
the machine will not brew the product and any ground co ee will be
discharged into the co ee grounds drawer.

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FROTHING MILK AND PREPARING A CAPPUCCINO

Frothing Milk

Note:
Depending on the machine model, the Automatic Milk Frother is provided
either with or without chrome cover.

Warning:
Danger of scalding! Dispensing may be preceded by small jets of hot
water. When steam is used, the steam wand and the chrome cover
(if any) may reach high temperatures. Never touch them with bare
hands. The Automatic Milk Frother must be handled only as shown in
the  gure.

33

33

Note:
When preparing your cappuccino, use cold (~5°C / 41°F) milk with a protein
content of at least 3% to ensure optimum results. Whole milk or skimmed
milk may be used depending on individual taste.

Note:
When you plan to froth milk right after turning on the machine or after
brewing a co ee, any water still in the circuit may need to be dispensed
 rst.
To do this, press the “
to dispense steam for a few seconds. Thereafter press the “
stop dispensing and go to step 1.

” button and then the “ ” button

” button to

34

ENGLISH

Insert the suction tube into the Automatic Milk Frother.

1

For Automatic Milk Frother without chrome cover.

Insert the Automatic Milk Frother into the steam wand seat.

2

For Automatic Milk Frother with chrome cover.

Insert the Automatic Milk Frother into the steam wand seat. Make sure

2

that it is positioned correctly. If you cannot insert the Automatic Milk
Frother, rotate the chrome cover. The Automatic Milk Frother is assem­bled correctly when the tooth  ts into the slot.

ENGLISH

Insert the suction tube into the milk container.

3

Caution:
For hygienic reasons, make sure that the outer surface of the suction
tube is clean.

Place a cup under the Automatic Milk Frother.

4

35

35

Green

Press the “ ” button. The machine shows this display.

5

Press the “ ” button to start frothing milk.

6

36

ENGLISH

This icon is displayed during the preheating time required by the

7

machine.

Yellow

When this icon is displayed, the machine starts dispensing frothed milk

8

directly into the cup.

Green

Press the “ ” button to stop dispensing.

9

Note:
It will take a few seconds before the machine stops dispensing steam
completely.

After use, store the suction tube as shown in the  gure.

10

Caution:
After frothing milk, a small quantity of hot water must be dispensed
into a container. See the “Daily Cleaning of the Automatic Milk
Frother” chapter for detailed cleaning instructions.

Note:
It is possible to brew an espresso or dispense hot water straight after froth­ing milk.

Brewing a Cappuccino

To prepare a cappuccino, place a cup of frothed milk under the co ee
dispensing spout and brew an espresso.

DISPENSING HOT WATER

Warning:
Danger of scalding! Dispensing may be preceded by small jets of hot
water. The steam wand and the chrome cover (if any) may reach high
temperatures.

Before dispensing hot water, make sure that the machine is ready to use
and the water tank is  lled.

Green

Remove the Automatic Milk Frother from the steam wand.

1

ENGLISH

37

37

Green

Place a container under the steam wand.

2

Press the " " button. The machine shows this display.

3

38

ENGLISH

Press the ““ ” MENU button to start dispensing hot water.

4

This icon is displayed during the preheating time required by the

5

machine.

Dispense the desired amount of hot water. To stop dispensing hot

6

water, press the “

Green Yellow

” button.

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CLEANING AND MAINTENANCE

Daily Cleaning of the Machine

Caution:
Timely cleaning and maintenance of your machine is very important
as it prolongs the life of your machine. The machine is continuously
exposed to humidity, co ee and limescale!
The activities you need to perform and their frequency are described
in detail in this chapter. Not doing this will ultimately make your ma­chine stop working properly. This repair is NOT covered by warranty!

Note:

- Use a soft, dampened cloth to clean the machine.

- Only the cup holder grill can be washed in the dishwasher. Any other
components must be washed with lukewarm water.

- Do not immerse the machine in water.

- Do not use alcohol, solvents, and/or abrasive objects to clean the
machine.

- Do not dry the machine and/or its components using a microwave
and/or standard oven.

39

39

Empty and clean the co ee grounds drawer daily with the machine

1

turned on.

- Press gently on the side of the co ee grounds drawer door to
release the handgrip.

- Remove the co ee grounds drawer by pulling it by the handle.

Other maintenance operations can only be carried out when the machine
is turned o and unplugged.

40

ENGLISH

Empty and clean the co ee residues drawer located inside of the ma-

2

chine. Open the service door, remove the drawer and empty it.

Empty and clean the drip tray.

3

Note:

Empty and wash the drip tray also when the full drip tray indicator is raised.

Daily Cleaning of the Water Tank

Remove the small white  lter or the INTENZA+ water  lter (if installed)

1

1

2

from the water tank and wash it with fresh water.

Put the small white  lter or the INTENZA+ water  lter (if installed) back

2

in its housing by gently pressing and turning it at the same time.

Fill the water tank with fresh water.

3

ENGLISH

Daily Cleaning of the Automatic Milk Frother

For hygienic reasons and to ensure a perfect frothed milk consistency, it is
important that the Automatic Milk Frother be cleaned after each use.

Warning:
Danger of scalding! Dispensing may be preceded by small jets of hot
water.

After frothing milk, you always need to:

Insert the suction tube into a container  lled with fresh water.

1

Place an empty container under the Automatic Milk Frother.

2

41

41

Yellow Green

Press the " " button. The machine shows this display.

3

Press the “ ” button to start dispensing steam.

4

This icon is displayed during the preheating time required by the

5

machine.

42

ENGLISH

This icon will be displayed during the dispensing phase. Dispense

6

water from the Automatic Milk Frother until clear water  ows out. Press
the “

Green

7

” button to stop dispensing.

Clean the suction tube with a damp cloth.

Weekly Cleaning of the Machine

Clean the seat of the drip tray.

1

Weekly Cleaning of the Brew Group

The brew group should be cleaned every time the co ee bean hopper is
 lled or at least once a week.

Turn o the machine by pressing the “ ” button. Wait for the “ ” but-

1

ton to  ash and unplug the power cord.

Remove the co ee grounds drawer. Open the service door.

2

ENGLISH

Remove and clean the co ee residues drawer.

3

To remove the brew group, press the «PUSH» button and pull it by the

4

handle.

43

43

Thoroughly clean the co ee outlet duct with the special cleaning tool

5

provided with the machine or with a spoon handle. Make sure that the
cleaning tool is inserted as shown in the  gure.

Thoroughly wash the brew group with lukewarm water and carefully

6

clean the upper  lter.

Caution:
Do not use detergent or soap to clean the brew group.

44

ENGLISH

Let the brew group air-dry thoroughly.

7

Thoroughly clean the inside of the machine using a soft, dampened

8

cloth.

Make sure that the brew group is in the o position; the two reference

9

marks must match. If they do no match, proceed as described in step
(10).

Gently pull down the lever until it is in contact with the brew group

10

base and the two reference marks on the side of the brew group
match.

Press the “PUSH” button  rmly.

11

ENGLISH

Make sure that the hook which locks the brew group is in the correct

12

position. If it is still in the downward position, push it upward until it
locks correctly into place.

Insert the brew group back into its seat until it locks into place without

13

pressing the “PUSH” button.

45

45

Insert the co ee residues drawer and close the service door.

14

Insert the co ee grounds drawer.

15

46

ENGLISH

Weekly Cleaning of the Co ee Bean Hopper, Tray and Co ee Com­partment

Remove the co ee bean hopper.

1

Clean the co ee bean hopper, tray and co ee compartment once a

2

week with a cloth to remove any co ee residues and dust.

Empty any beans out of the co ee bean hopper.

3

To remove the tray, press on the hooks on the bottom of the co ee

4

bean hopper as shown in the  gure above.

Remove the tray. Clean the tray and the co ee bean hopper with a

5

cloth.

ENGLISH

After cleaning, insert the tray back into the co ee bean hopper. Insert

6

the tray hooks into their seats on the co ee bean hopper.

Insert the co ee bean hopper into the compartment.

7

Slowly pour in the co ee beans. Place the lid.

8

47

47

Monthly Lubrication of the Brew Group

Lubricate the brew group after approximately 500 cups of co ee or once a
month.
You can purchase the Saeco grease to lubricate the brew group separately.
For further details, please refer to the maintenance products page in this
user manual.

Caution:
Before lubricating the brew group, clean it with lukewarm water and
let it dry, as described in the “Weekly Cleaning of the Brew Group”
chapter.

48

ENGLISH

Apply the grease evenly on both side guides.

1

Also lubricate the shaft.

2

Insert the brew group into its seat until it locks into place (see the

3

“Weekly Cleaning of the Brew Group” chapter). Insert the co ee resi­dues drawer.

Close the service door. Insert the co ee grounds drawer.

4

ENGLISH

Monthly Cleaning of the Automatic Milk Frother

Every month you need to perform a more thorough cleaning of the Auto­matic Milk Frother using the “Saeco Milk Circuit Cleaner”. The “Saeco Milk
Circuit Cleaner” can be purchased separately. For further details, please
refer to the maintenance products page in this user manual.

Warning:
Danger of scalding! Dispensing may be preceded by small jets of hot
water.

Make sure that the Automatic Milk Frother is correctly installed.

1

Pour the Saeco Milk Circuit Cleaner into a container. Add ½ litre of

2

lukewarm water and wait for the product to dissolve completely.

49

49

Green

Insert the suction tube into the container.

3

Place a large container (1.5 l) under the Automatic Milk Frother.

4

Press the " " button. The machine shows this display.

5

Press the “ ” button to dispense steam.

6

50

ENGLISH

This icon is displayed during the preheating time required by the

7

machine.

This icon will be displayed during dispensing. When the solution has

8

been completely dispensed, press the “

Green Yellow

Warning:
Never drink the solution dispensed during this step.

Rinse the container thoroughly and  ll it with ½ litre of fresh water to

9

be used for the rinse cycle.

” button to stop dispensing.

Insert the suction tube into the container.

10

Empty the container and place it back under the Automatic Milk

11

Frother.

Press the " " button. The machine shows this display.

12

Press the “ ” button to dispense steam.

13

Green

This icon is displayed during the preheating time required by the

14

machine.

This icon will be displayed during dispensing. When the water has

15

been completely dispensed, press the “

Green Yellow

Empty the container.

16

Caution:
Let the steamwand cool down for a few minutes.

ENGLISH

” button to stop dispensing.

51

51

Remove the Automatic Milk Frother from the machine.

17

For Automatic Milk Frother without chrome cover.

Remove the rubber  tting from the steam wand.

18

52

ENGLISH

For Automatic Milk Frother with chrome cover.

Remove the chrome cover with the rubber  tting. Remove the rubber

18

 tting from the cover.

Remove the suction tube.

19

Press the sides and disassemble the Automatic Milk Frother as shown

20

in the  gure.

Remove the rubber lid as shown in the  gure.

21

ENGLISH

Wash all the components with lukewarm water.

22

Reassemble the lid making sure that you press it in the middle to have

23

it correctly inserted.

Reassemble the Automatic Milk Frother making sure it is correctly

24

inserted.

53

53

Install the suction tube.

25

Insert the rubber  tting into the chrome cover (only for Automatic Milk

26

Frother with chrome cover).

54

ENGLISH

Insert the rubber  tting back and the chrome cover (if any) on the

27

steam wand.

Warning:
The tube and the chrome cover (if any) may be hot if they have re­cently been used!
Do not insert the rubber  tting beyond the position shown. In this
case, the Automatic Milk Frother would not work correctly as it would
not be able to draw up milk.

For Automatic Milk Frother without chrome cover.

Fully insert the Automatic Milk Frother into the rubber  tting.

28

For Automatic Milk Frother with chrome cover.

Insert the Automatic Milk Frother. Make sure that it is positioned cor-

28

rectly. If you cannot insert it, rotate the chrome cover. The Automatic
Milk Frother is assembled correctly when the tooth  ts into the slot.

ENGLISH

Monthly Cleaning of the Brew Group with “Co ee Oil Remover”

Besides weekly cleaning, we recommend performing a cleaning cycle
with “Co ee Oil Remover” after approximately 500 cups of co ee or once
a month. This operation completes the maintenance process for the brew
group.
You can purchase the “Co ee Oil Remover” separately. For further details,
please refer to the maintenance products page in this user manual.

Caution:
The “Co ee Oil Remover” tablets are to be used for cleaning only and
do not have a descaling function. For descaling, use the Saeco descal­ing solution and follow the procedure described in the “Descaling”
chapter.

Place a container under the co ee dispensing spout.

1

55

55

Make sure the water tank is  lled with fresh water up to the “MAX”

2

level.

Put a “Co ee Oil Remover” tablet in the pre-ground co ee compart-

3

ment.

56

ENGLISH

Green

Press the “ ” button one or more times to select the pre-ground cof-

4

fee function. Do not add ground co ee.

Press the “ ” button to start a co ee brewing cycle.

5

Wait until the machine has dispensed half a cup of water.

6

Switch the power button on the back of the machine to “0”.

7

Let the solution take e ect for about 15 minutes. Make sure you dis-

8

card the dispensed water.

Switch the power button on the back of the machine to “I”. To turn on

9

the machine, press the “

Wait until the end of the automatic rinse cycle.

Remove the co ee grounds drawer and open the service door. Remove

10

the co ee residues drawer and then the brew group.

” button.

ENGLISH

Wash the brew group thoroughly with fresh water.

11

After rinsing the brew group, insert it back into its seat until it locks

12

into place (see the “Weekly Cleaning of the Brew Group” chapter).
Insert the co ee residues drawer and the co ee grounds drawer. Close
the service door.

57

57

Green

Press the “ ” button to select the pre-ground co ee function. Do not

13

add any co ee to the pre-ground co ee department.

Press the “ ” button to start a co ee brewing cycle.

14

Repeat steps 13 to 14 twice. Empty the container.

15

To clean the drip tray, place a “Co ee Oil Remover” tablet inside and

16

 ll it 2/3rds full with hot water. Let the cleaning solution take e ect for
about 30 minutes, then rinse thoroughly.

58

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DESCALING

When the “CALC CLEAN” icon is displayed, you need to descale the
machine.

The descaling cycle takes approx. 30 minutes.

Yellow

Caution:
Not doing this will ultimately make your machine stop working
properly. In this case, repair is NOT covered by warranty.

Warning:
Use the Saeco descaling solution only. Its formula has been designed
to ensure better machine performance. The use of other products may
damage the machine and leave residues in the water.

The Saeco descaling solution can be purchased separately. For further
details, please refer to the maintenance products page in this user manual.

Warning:
Never drink the descaling solution or any products dispensed until the
cycle has been carried out to the end. Never use vinegar as a descaling
solution.

Note:
Do not remove the brew group during the descaling process.

To perform the descaling cycle, follow the steps below.

Before descaling:

Empty the drip tray.

1

ENGLISH

Remove the Automatic Milk Frother from the steam/hot water wand.

2

Press the " " button.

3

Note:
If you press the “

” button by mistake, press the “ ” button to quit.

59

59

CALC

CLEAN

Remove the “INTENZA+” water  lter (if any) from the water tank and

4

replace it with the small white original one. Pour all the descaling solu­tion into the water tank.

Fill the water tank with fresh water up to the CALC CLEAN level and put

5

it back into the machine.

60

ENGLISH

Place a large container (1.5l) under both the steam/hot water wand

6

and the co ee dispensing spout.

Press the “ ” button to start the descaling cycle.

7

The machine starts dispensing the descaling solution at regular inter-

8

vals for about 20 minutes. The bar on the control panel shows the cycle

YellowRed Yellow

progress.

Note:
The descaling cycle may be paused by pressing the “ ” button. To resume
the cycle, press the “
or to leave the machine unattended for a short time.

When this icon is displayed, the water tank is empty.

9

” button again. This allows you to empty the container

ENGLISH

Rinse the water tank and  ll it with fresh water up to the MAX level. Put

10

it back into the machine.

Empty the drip tray and place it back.

11

Empty the container and place it back.

12

61

61

Press the “ ” button to start the rinse cycle.

13

Note:
The rinse cycle may be paused by pressing the “ ” button. To resume the
cycle, press the “
to leave the machine unattended for a short time.

When this icon is displayed, the water tank is empty.

14

Red

” button again. This allows you to empty the container or

62

ENGLISH

Rinse the water tank and  ll it with fresh water up to the MAX level. Put

15

it back into the machine. Repeat step 13.

When the amount of water needed for the rinse cycle has been com-

16

pletely dispensed, this icon is displayed. Press the “

GreenYellow

the descaling cycle.

Note:
If you had not  lled up the water tank to MAX level, the machine might
require to re ll the tank to complete the rinsing cycle.
Re ll the water tank and put it back into the machine.
Repeat from step 13.

” button to quit

The machine warms up and performs the automatic rinse cycle.

17

Empty the container.

18

ENGLISH

At the end of the rinse cycle, empty the drip tray and place it back.

19

Remove the small white  lter and place the “INTENZA+” water  lter

20

into the water tank if it was installed.

For Automatic Milk Frother without chrome cover.

Fully insert the Automatic Milk Frother into the rubber  tting.

21

63

63

For Automatic Milk Frother with chrome cover.

Insert the Automatic Milk Frother. Make sure that it is positioned

21

correctly. If you cannot insert the Automatic Milk Frother, rotate the
chrome cover. The Automatic Milk Frother is assembled correctly when
the tooth  ts into the slot.

64

ENGLISH

Clean the brew group. For more details, please see the “Weekly Clean-

22

ing of the Brew Group” chapter.

The machine is ready to brew co ee.

23

ACCIDENTAL INTERRUPTION OF THE DESCALING CYCLE

Once you have started the descaling cycle, you must complete it till the
very end without turning o the machine.
If the descaling process is accidentally interrupted (power failure or ac­cidental disconnection of the power cord), follow the steps below.

Make sure that the power button is on "I".

1

Press the “ ” button to turn on the machine.

2

If the cycle was interrupted during the descaling phase, it will be

3

resumed from step 8 of the "Descaling" chapter. Press the “

YellowYellow

to restart the cycle.

If the cycle was interrupted during the rinse phase, it will be resumed

4

from step 13 of the "Descaling" chapter.

Press the “

” button to restart the cycle.

PROGRAMMING

You can customise the machine's functions via the programming menu.

The following settings can be adjusted

Co ee Temperature

This function allows you to adjust the co ee brewing temperature.

Yellow

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” button

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Timer (stand-by)

This function allows you to adjust the time taken for the machine to go
into stand-by mode after the last brewing.

YellowYellow

Water Hardness

This function allows you to adjust the water hardness setting according to
the area where you live.
1 = very soft water
2 = soft water
3 = hard water
4 = very hard water
For more details, please see the “Measuring and Programming Water Hard­ness” chapter.

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Contrast

This function allows you to adjust the contrast of the display to better view
the messages.

YellowYellow

"INTENZA+" Water Filter

This function allows you to manage the “INTENZA+” water  lter.
For more details, see the chapter related to  lter handling.

YellowYellow

Descaling Cycle

This function allows you to run the descaling cycle.

Co ee Bean Selection

This function allows you to optimize grinding according to the selected
type of co ee beans.

YellowYellow

Co ee Outlet Duct Emptying Cycle

This function allows you to empty the co ee outlet duct and grinder be­fore changing co ee beans.

Factory Settings

This function allows you to reset all factory values.

How to Program the Machine

This example shows how to set the co ee temperature. Proceed in the
same way to program the other functions.
The programming menu can only be accessed when the machine is on and
shows this display.

Green

Press the “ ” button to access the menu.

1

The main screen will be displayed.

2

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Press the “ ” MENU button to scroll the options until the display

3

contrast function is displayed.

Press the “ ” and “ ” buttons to increase or decrease the value of the

4

function.

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Yellow

Once the value has been changed, the “OK” message appears. Press the

5

” MENU button to con rm the change.

“

Press the “ ” button to exit the programming menu.

6

Note:
The machine automatically exits the programming menu if no button is
pressed for 3 minutes. The values that have been changed but not con­ rmed will not be saved.

Ready Signals (Green Colour)

The machine is ready to brew co ee using Arabica co ee beans.

The machine is ready to brew co ee using Robusta co ee beans.

The machine is ready to brew co ee using Mixed co ee beans.

The machine is ready to brew pre-ground co ee.

Steam or hot water selection.

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MEANING OF THE DISPLAY ICONS

This machine is equipped with a colour-coded system to make the user’s
understanding of the display signals easier.
The icons are colour-coded according to the tra c light principle.

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Hot water dispensing.

Steam dispensing.

The machine is brewing one cup of espresso.

The machine is brewing one cup of co ee.

The machine is brewing two cups of espresso.

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Ready Signals (Green Colour)

The machine is brewing two cups of co ee.

Espresso brewing using pre-ground co ee in progress.

Co ee brewing using pre-ground co ee in progress.

The machine is programming the amount of co ee to be brewed.

The machine is warming up to brew beverages or dispense hot water.

Warning Signals (Yellow Colour)

The machine is warming up.

The machine is performing a rinse cycle. Wait until the machine has com­pleted the cycle.

The machine needs the "INTENZA+" water  lter to be replaced.

The brew group is being reset due to machine reset.

Fill the co ee bean hopper with co ee beans and restart the cycle.

Prime the circuit.

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You need to descale the machine. Press the “ ” button to start the descaling
process. Follow the steps described in the “Descaling” chapter of this manual.
If you want to descale the machine later, press the “
using the machine.
Please note that not descaling your machine will ultimately make it stop
working properly. In this case, repair is NOT covered under your warranty.

” button to continue

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Warning Signals (Red Colour)

Close the service door.

Fill the co ee bean hopper.

The brew group must be inserted into the machine.

Insert the co ee grounds drawer.

Empty the co ee grounds drawer and the co ee residues drawer.

Fill the water tank.

Insert the co ee bean hopper.

The machine is out of order. The error code is displayed in the right bottom
corner. For error codes 1 -3 - 4 - 5, please refer to the "Troubleshooting" chap­ter. For any other error codes, follow the instructions below:
Turn o the machine. Turn it back on after 30 seconds. Try this 2 or 3 times.
If the machine does not start, contact the Philips SAECO hotline in your coun­try and quote the error code shown on the display.
Contact details can be found in the warranty booklet packed separately or at
www.saeco.com/support.

TROUBLESHOOTING

This chapter summarizes the most common problems you could encoun­ter with your machine.
If you are unable to solve the problem with the information below, visit
www.saeco.com/support for a list of frequently asked questions or con­tact the Philips Saeco hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at www.saeco.com/support.

Machine actions Causes Solutions

Error Code 1
Co ee grinder blocked.

Error Code 3-4
Brew group blocked, cannot be
pulled out.

Error Code 5
Water circuit error.

Co ee outlet duct clogged. Thoroughly clean the co ee

outlet duct as described in the
“Weekly Cleaning of the Brew
Group” chapter.

The brew group is out of place. Close the service door. Turn

o and back on the machine.
The brew group automatically
returns to the initial position.

Air in the water circuit. Remove and put back the water

tank a few times, making sure
it is properly reinserted. Check
that the water tank compart­ment is clean.

If the Intenza+  lter is installed,
remove it. Turn o and back on
the machine. Thereafter place
the  lter back.

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Machine actions Causes Solutions

The machine does not turn on. The machine is not connected to the

The drip tray gets  lled although
no water is drained.

The red

played on the machine.

Co ee is not hot enough. The temperature is not correctly set. Set the temperature as described in the

No hot water or steam is dis­pensed.

Co ee does not have enough
crema (see note*).

The brew group cannot be
removed.

icon is always dis-

electric network.

The power button is on position "0". Check that the power button is set to "I".

Water is sometimes drained automati­cally by the machine into the drip tray
to manage the rinsing of the circuits
and ensure optimum machine perfor­mance.

The co ee grounds drawer has been
emptied with the machine o .

The cups are cold. Preheat the cups with hot water.

The hole of the steam/hot water wand
is clogged.

The blend is unsuitable, co ee is not
freshly roasted or the grind is too
coarse.

The brew group is out of place. Turn on the machine. Close the service

The co ee grounds drawer is inserted. Remove the co ee grounds drawer

Connect the machine to the electric
network.

This is a normal behaviour of the ma­chine.

The co ee grounds drawer must always
be emptied with the machine on. Wait
until the
re tting the drawer.

"Programming" chapter.

Clean the hole of the steam wand using
a pin.

Make sure that the machine is o and
has cooled down before performing
this operation.

Change co ee blend or adjust grinding as
explained in the “Adjusting the Ceramic
Co ee Grinder” chapter.

door. The brew group automatically
returns to the initial position.

before removing the brew group.

icon is displayed before

The brew group cannot be
inserted.

There is a lot of ground co ee
under the brew group.

The brew group is not in the o
position.

The gearmotor is not in the correct
position.

Co ee is not suitable for automatic
machines.

Make sure that the brew group in
the o position, as described in the
“Weekly Cleaning of the Brew Group”
chapter.

Insert the drip tray and the co ee
grounds drawer. Close the service door.
Turn on the machine without inserting
the brew group. The gearmotor moves
back to the correct position. Turn o
the machine and reinsert the brew
group as described in the “Weekly
Cleaning of the Brew Group” chapter.

It may be necessary to change the type of
co ee or the co ee grinder settings.

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Machine actions Causes Solutions

The machine grinds the co ee
beans but no co ee is brewed
(see note).

Co ee is too weak (see note). This might occur when the machine is

Co ee is brewed slowly (see
note).

Co ee leaks out of the co ee
dispensing spout.

The selector switch is blocked. Some co ee beans may have got stuck. Move the selector switch back and forth

The co ee bean hopper cannot
be inserted.

Co ee does not taste like the new
co ee beans.

Milk does not froth. The Automatic Milk Frother is inserted

The brew group is dirty. Clean the brew group (see the "Weekly

This might occur when the machine is
automatically adjusting the dose.

The circuit is not primed. Prime the circuit

The co ee dispensing spout is dirty. Clean the co ee dispensing spout.

automatically adjusting the dose.

Co ee is too coarse. Change co ee blend or adjust grinding as

The co ee bean hopper selector switch
has been shifted.

The co ee grind is too  ne. Change co ee blend or adjust grinding as

The circuit is not primed. Prime the circuit

The brew group is dirty. Clean the brew group (see the "Weekly

The co ee dispensing spout is clogged. Clean the co ee dispensing spout and

The blade under the co ee bean hop­per has been shifted.

There might still be some co ee beans
in the co ee compartment.

The selector switch is not in the correct
position.

The co ee outlet duct and grinder
have not been emptied.

too deep. No milk is being suctioned.

Cleaning of the Brew Group" chapter).

Brew some cups of co ee as described in
the “Saeco Adapting System” chapter.

(see the "Using the Machine for the First
Time" chapter).

Brew some cups of co ee as described in
the “Saeco Adapting System” chapter.

explained in the “Adjusting the Ceramic
Co ee Grinder” chapter.

Move the selector switch to the “
position.

explained in the “Adjusting the Ceramic
Co ee Grinder” chapter.

(see the "Using the Machine for the First
Time" chapter).

Cleaning of the Brew Group" chapter).

its holes.

until the co ee beans are released.

Slide the blade up to the end of the guide
until the hole is covered.

Remove co ee beans.

Shift the selector switch to the open
position.

You need to brew at least two cups of
co ee before you can taste the new cof­fee beans.

Leave the Automatic Milk Frother to
cool down. Move it slightly downwards.
Reposition it in its correct seat.

”

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Machine actions Causes Solutions

Frothed milk is too cold. The cups are cold. Preheat the cups with hot water.

The

icon is displayed.

The machine is in demo mode.

The co ee bean hopper selector switch
has been shifted.

The co ee bean hopper and tray are
dirty.

The “

” button was pressed and held

for more than 8 seconds.

Move the selector switch to the “
position.

Clean the co ee bean hopper and tray
to remove any co ee residues (see the
"Weekly Cleaning of the Co ee Bean
Hopper, Tray and Co ee Compartment"
chapter).

Turn the machine o and on again using
the power button.

”

Note:
These problems can be considered normal if the co ee blend has been
changed or if the machine has just been installed. In this case, wait until
the machine performs a self-adjusting operation as described in the "Saeco
Adapting System" section.

ENERGY SAVING

Stand-by

The Saeco fully automatic espresso co ee machine is designed for energy
saving, as proven by the Class A energy label.

After 15 minutes of inactivity, the machine turns o automatically (unless
a di erent stand-by time has been programmed). If a product has been
brewed, the machine performs a rinse cycle.

In stand-by mode, the energy consumption is below 1Wh.
To turn on the machine, press the

“ ” button (if the power button on the

back of the machine is set to “I”). If the boiler is cold, the machine performs
a rinse cycle.

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TECHNICAL SPECIFICATIONS

The manufacturer reserves the right to make changes to the technical
speci cations of the product.

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Nominal Voltage - Power Rating ­Power Supply

Housing material ABS - Thermoplastic

Size (w x h x d) 256 x 350 x 470 mm

Weight 8.5 kg

Power cord length 800 - 1200 mm

Control panel Front panel

Cup size 142

Water tank 1.9 litres - Removable type

Co ee bean hopper capacity 300 g

Co ee grounds drawer capacity 14

Pump pressure 15 bar

Boiler Stainless Steel

Safety devices Thermal fuse

See data plate on the inside of the
service door

WARRANTY AND SERVICE

Warranty

For detailed information on your warranty and related conditions, please
read the warranty booklet supplied separately.

Service

We want to ensure that you remain satis ed with your machine.
If you have not already done so, please register your purchase on
www.saeco.com/welcome. This will allow us to stay in contact with you
and send you cleaning and descaling reminders.

For service or support, please visit the Philips website at www.saeco.com/
support or contact the Philips Saeco hotline in your country. Contact
details can be found in the warranty booklet packed separately or at www.
saeco.com/support.

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ORDERING MAINTENANCE PRODUCTS

For cleaning and descaling, use Saeco maintenance products only.
purchase the products at the Philips online shop at www.shop.philips.com/
service, from your local dealer or at authorised service centres.
If you have any di culties obtaining maintenance products for your ma­chine, please contact the Philips Saeco hotline in your country.
Contact details can be found in the warranty booklet packed separately or
at www.saeco.com/support.
Overview of maintenance products

- Descaling solution CA6700

You can

- INTENZA+ Water Filter CA6702

- Grease HD5061

- Co ee Oil Remover CA6704

- Milk Circuit Cleaner: CA6705

- Maintenance Kit CA6706

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MACHINE ACCESSORIES

- Removable co ee bean hopper CA6803

02

Rev.00 del 30-12-14

The manufacturer reserves the right to make changes without prior notice.

www.philips.com/saeco

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