Philips FD100 User Manual

Philips Lifeline
AutoAlert Help Button

Instructions for Use

Welcome

If you are new to Lifeline and need to set up your service, please
refer to the Quick Start Guide and User’s Manual that came with
your Communicator.

If you are upgrading to the AutoAlert Help Button and your Lifeline
service is already set up, please refer to the Help Button Programming
Instructions sheet that came with your new button in order to activate it.

The AutoAlert Help Button is only compatible with the following Philips
Lifeline Communicators:

• DT1000 series Philips Lifeline Cordless Phone Communicator

• 6900 series Philips Lifeline CarePartner Communicator

Thank you for choosing Philips Lifeline with our new AutoAlert Help

Button (FD100).

The AutoAlert Help Button has all of the features of our standard Help
Button, allowing you to summon assistance when you need it. Your
AutoAlert Help Button also provides an added layer of protection –
automatically calling for help if you fall and are unable to push the button.

These Instructions for Use will provide you with all the information
you need to know about the AutoAlert Help Button. Please read the
manual carefully, and if you have questions, call Lifeline at any time. Please

remember that you can always push the AutoAlert Help Button or the

Help Button located on the side of your Communicator if you need help.

2

Contents

Warnings and Cautions ...........................4

Warnings
Cautions

AutoAlert Help Button Overview ...................6

Compatible Communicators
Explanation of Symbols

What to Expect If You Fall
Adjusting the Neck Cord
Important Reminders

Recommended Usage ............................12

Test Conditions
Recommended Environmental Conditions

Cleaning .......................................14

Maintenance .................................... 15

Batteries

Equipment Service

Troubleshooting .................................16

Frequently Asked Questions ......................17

Regulatory Compliance ..........................20

3

Warnings and Cautions

Warnings

Possible injury, death, or other serious adverse reactions may occur with
use or misuse of the AutoAlert Help Button.

WARNING

The AutoAlert, Slimline and Classic Pendants are worn around the neck;
this helps make the button accessible by either of your hands.

To reduce any risk of strangulation, Philips Lifeline neck cords are designed
to break apart under certain conditions. However, any cord worn around
the neck can pose a strangulation risk, including the possibility of death and
serious injuries. This may be of more concern to wearers in wheelchairs,
using walkers, using beds with guard rails, or who might encounter other
protruding objects upon which the cord can become tangled.

Cautions

Device malfunction, device failure, damage to the device, or damage to other
property may occur with use or misuse of the AutoAlert Help Button.

CAUTION

The AutoAlert Help Button is a radio frequency (RF) device that transmits
a signal to a compatible Lifeline Communicator. The Communicator must be
properly set up, and the coverage range of the AutoAlert Help Button must
be tested prior to use. Please see the Quick Start Guide included in the box
with the Communicator for instructions on how to set up your system and
test the coverage range of your AutoAlert Help Button.

The signal range may be affected by environmental factors, including building
materials, large masses covering the AutoAlert Help Button (e.g., a person

4

falling on top of it), and submersion in liquid. Be sure to thoroughly test the
coverage range of the Help Button in all areas of your home, including the
bathroom, basement, and garage.

In certain situations, the AutoAlert Help Button may not detect a fall. A
gradual slide from a seated position – such as from a wheelchair – may
not register as a fall and would not be detected. If you fall and need help,
always push the Help Button if you are able to.

The vent located on the back of the AutoAlert Help Button is part of the
fall detection sensor system and needs to remain clear of obstructions
(e.g., lint or food products). A continuous flow of water (e.g., a shower)
hitting the vent directly may also temporarily obstruct the vent. However,
your AutoAlert Help Button is waterproof and should be worn at all times
– even when bathing or showering.

The AutoAlert Help Button may interfere with certain medical equipment,
such as magnetic resonance imaging (MRI). It may also interfere with
aircraft communications, so do not take the AutoAlert Help Button aboard
an airplane. You may pack the AutoAlert Help Button in checked luggage.

There are no user-serviceable parts inside the AutoAlert Help Button.
Do not attempt to open or modify the device.

To conserve battery power for Help Calls, the sensors that are used to
detect falls will be disabled when there are approximately 7 days of battery
life remaining.

The AutoAlert Help Button contains a lithium battery that must be

disposed of properly. Do not discard the Help Button in the trash or
expose it to flames or intense heat, and be sure to return it to Lifeline.

The AutoAlert Help Button is not suitable for use in the presence of

flammable mixtures.

Warnings and Cautions

5

AutoAlert Help Button Overview

The AutoAlert Help Button works in conjunction with a compatible Lifeline
Communicator. When you push your AutoAlert Help Button, it transmits
a signal to the Communicator. The Communicator automatically calls the
Lifeline Response Center, and a Personal Response Associate will come on
the line to see if you need assistance.

The AutoAlert Help Button provides an added layer of protection by
detecting most falls. If you fall and can’t get up or are unable to push your

Help Button, the AutoAlert Help Button will automatically transmit a

signal to the Communicator. The Communicator will then call the Lifeline
Response Center for help.

? Always wear your AutoAlert Help Button. Your AutoAlert

Help Button is waterproof and should be worn at all times –
even when bathing and sleeping.

? Push your AutoAlert Help Button whenever you need help or if you

have fallen.

? If you fall and cannot push your AutoAlert Help Button, the AutoAlert

Help Button will automatically send a Help Call to the Lifeline Response
Center within one minute.

Compatible Communicators

The AutoAlert Help Button is only compatible with the following
Philips Lifeline Communicators:

• DT1000 series Philips Lifeline Cordless Phone Communicator

• 6900 series Philips Lifeline CarePartner Communicator

6

Front View

Button

Push here to send a Help Call to the
Lifeline Response Center.

Back View

Important: The vent located on the

AutoAlert Help Button Overview

back of the AutoAlert Help Button is
part of the fall detection sensor system
and needs to remain clear of obstructions
(e.g., lint or food products).

7

Explanation of Symbols

AutoAlert Code: Report
this code if you ever have

to replace the unit

Federal Communications
Commission ID

Canadian ID

Serial Number

Interference to electronic

equipment may occur
in the vicinity of devices
marked with this symbol

Date of manufacturing

8