Philips DL8790-10 User Manual

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DL8790
EN User manual
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Contents
Introduction Intended use
Operating principle General description Important safety information
Contraindications
Reactions
Warning
Caution
GENERAL RECOMMENDATIONS
Compliance with standards Preparing for use
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Charging
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Battery charge indications 23 Pairing and personalizing the Philips health watch 24 Sync and store personal health data in the app 26
Wearing the health watch
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Replacing the strap 29
User interface
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User interface icons 31
Main menu 35
Shortcuts menu
Locking and unlocking the screen
Heart rate
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Heart rate zones 42
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Sleep
Food intake Activity
Alarm, stopwatch and timer 48
Settings
Cleaning and storage
Ordering accessories
Recycling
Removing the rechargeable battery
Warranty and support
Troubleshooting
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Compliance information
69 Electromagnetic emissions and immunity 69 EMC Guidance 69
Declaration – electromagnetic immunity 72 Declaration – electromagnetic immunity 76 Recommended separation distances between portable and mobile
79 RF communications equipment and the Medical device
Trademarks
82 BlueTooth wordmark 82 App Store and iPhone 82 Google Play and Android
Explanation of symbols
Specications
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Introduction
Congratulations on your purchase and welcome to Philips! To fully benet from the support that Philips oers, register your product at www.philips.com/welcome.
The Philips health watch empowers you to live a healthier life by continuously tracking activity, calorie burn, sleep habits, heart rate and other key metrics of your cardio condition, and more. The watch can wirelessly connect to a smartphone. An always ON screen and battery charge of up to 4 days allows you to wear the watch every day and night. You can monitor your metrics and get personalized guidance with the Philips HealthSuite health app.
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Intended use
The medical purpose is to measure and track the vital physiological parameter heart rate and movement, and derive resting heart rate and energy expenditure of adults at risk of getting a lifestyle related chronic disease or adult patients suering lifestyle related chronic disease, specically cardiovascular disease and diabetes type 2. Investigation of these parameters is used in the assessment of the physiological state of a person and their daily physical activity level. For people at risk of these lifestyle related chronic diseases or patients with a pre-existing condition, the continuous monitoring of these parameters can give insight in changes of heart rate and daily physical activity.
The non-medical purpose is measurement of: steps, heart rate recovery, resting respiration rate and sleep patterns, and providing: automatic activity recognition (cycling, running, walking), a heart rate zone indication, a VO2max estimate and sedentary behavior alerting, for wellness purposes.
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Operating principle
The Philips health watch is a wrist-worn device for 24/7 home use (indoor and outdoor). The device uses a tri-axial accelerometer to measure motion and green Light-Emitting Diodes (LEDs) and a photodiode to create a photoplethysmogram (PPG). The accelerometer output and the PPG-signal are analyzed to determine heartbeat, activity type, steps taken, and are used as input for estimation of energy expenditure and other parameters.
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General description
An overview image of the Philips health watch can be found on the fold out page of this user manual.
1 Wrist band with buckle 2 Menu button 3 Touch ring 4 Large wrist band (M/L) 5 Small wrist band (S/M) 6 USB charging cradle 7 Charging pins
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Important safety information
Read this important information carefully before you use the device and save it for future reference.
Contraindications
Do not use this device if:
- You have skin problems, including wounds, sores and burns, in the wrist area as this can result in prolongation or aggravation of these symptoms.
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Reactions
It is possible that you can experience adverse reactions due to wearing a device that stays in contact with your skin for long periods at a time. These reactions can include:
- Skin reactions to pressure or friction of the device against the skin.
- Skin reactions to dirt or moisture trapped between the device and the skin.
- Allergic reactions to the materials used; stainless steel, plain plastic or thermoplastic polyurethane (TPU).
If you experience such reactions remove the watch from your wrist, stop using the watch and give your skin a couple of days to rest. Before refastening the watch, be sure to read the instructions on how to wear the watch mentioned in the chapter ‘Wearing the health watch’.
If you continue to experience reactions consult your doctor and notify Philips Consumer Care.
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Warning
- Only use a double insulated IEC60950-1 class II USB-adapter or USB-port for charging. Check if the USB-adapter has the symbol for double insulation: . If you don’t use a double insulated IEC60950-1 class II USB-adapter, the USB-adapter could malfunction and cause injury.
- Consult your doctor prior to starting an exercise regime if you have heart disease, kidney disease and/or diabetes mellitus type 1 or 2.
- Do not start or continue exercising before consulting your doctor if you experience any of the following signs or symptoms:
- feeling dizzy, nauseated or about to faint
- feeling unusual fatigue with usual activities,
- feeling pain in your: chest, neck, jaw or arms,
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- feeling that your heart is beating too hard or fast,
- having shortness of breath during rest/mild exertion, when lying at or during the night,
- having a known heart murmur,
- having swollen ankles.
Exercising while experiencing any of these symptoms might increase the risk of heart problems.
- It is important to always listen to your body rst, instead of only relying upon measurements that the watch provides.
- If you are taking medicines that lower your maximum heart rate (e.g. for high blood pressure), consult your doctor. Ask your doctor what your target heart rate zone should be.
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- If you have a heart condition or you are in cardiac rehab, talk to a healthcare professional about what exercises you can engage in and what your target heart rate should be. Exercising with a too high heart rate could cause health problems, like temporary chest pain, heart overload or exhaustion.
- Do not share the device. The Philips health watch is designed for personal use only. The watch measures several health parameters, which are updated over time and are tailored to you. Switching the watch between dierent people would lead to inaccurate measurements.
- Do not modify this equipment. This may result in hazardous situations. Make sure the device is in proper working condition before use.
- Only use the charging cradle and detachable parts authorized by the manufacturer. The use of unauthorized parts or accessories may cause injury or damage to the device.
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- To reduce the risk of skin irritation please follow these instructions:
- Clean the device and skin underneath the device regularly and after each sports session. Take the watch o once in a while to give your skin some rest.
- Always dry the device when it has become wet.
- Do not wear the strap too tight, to ensure it is still comfortable to wear.
- Follow the instructions in chapter ‚Wearing the health watch‘.
- Keep the device out of reach of infants, children or pets, since inhalation or swallowing of small parts can be dangerous or even fatal.
- Keep the device away from re and heat sources. The internal batteries can overheat and may explode or leak, causing re or explosion.
- During pregnancy, always follow your doctor‘s advice with regards to weight management, exercise type, frequency, duration, intensity and rest intervals. Be aware that the heart rate zone indicator is not applicable when you are pregnant.
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Make sure to update your weight in the app on a regular basis. Failure to do so might result in inaccurate energy expenditure (calorie burn) estimation.
- Sleep algorithms should not be used for diagnosis or treatment in case of sleep problems. They have not been validated for people with sleeping disorders.
- Energy expenditure algorithms have not been validated for people with impaired gait. These users should not use the total and active calories burned as shown on the device as a reference for their actual calories burned.
Caution
- Do not use the device near strong electrical or magnetic elds, for example magnets, radio transmitters, microwave ovens. This could cause measurement errors.
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- Use this device under the right environmental conditions as indicated in this user manual. If not, this could aect the performance and lifetime of the device and measurement results.
- If you have any problems with this device, such as setting up, malfunction, maintenance, please contact Philips Consumer Care or visit www.philips.com/support.
- If you have doubts about the accuracy of the measurements by the watch, stop using the watch and read the troubleshooting section. If you cannot nd a solution there, please contact Philips Consumer Care or visit www.philips.com/ support. Accurate measurement relies on three key factors: Placement of the sensor in direct contact with the skin, transmittance of light through the skin, and sucient blood ow through the skin. There are conditions where accurate optical heart rate measurement is not possible.
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GENERAL RECOMMENDATIONS
- Read this user manual carefully and always follow the instructions.
- Do not use this watch for any other purpose than what it is intended for.
- Make sure the device is in proper working condition before use.
- Do not wear the device when showering, bathing, swimming or scuba diving, as this may damage the device. The device is water resistant and is protected against rain and sweat.
- Exercising at the right intensity is important to improve your condition. The general recommendation for physical activity is to have at least 150 minutes of moderate intensity activity per week. This can made up of segments of at least 10 minutes duration. Additionally, it is important to note that even if you cannot achieve the recommended amount of physical activity, being physically active to a lesser amount (e.g. 90 minutes per week) is better than being inactive.
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- To reduce chances of injury during exercise follow these recommendations:
- Wear appropriate clothing and protective gear
- Always perform proper warm-up and cool-down procedures
- Slowly progress your activity level; plan 2-3 months to gradually increase exercise duration and intensity. If you are not very active, it is a good idea to start with taking brisk walks on a regular basis.
- Avoid vigorous to near maximal activity if you are not very active or unaccustomed to this.
Compliance with standards
- This device complies with all applicable standards and regulations regarding exposure to electromagnetic elds.
- This is a Class IIa medical device. It meets the requirements of Medical Device Directive MDD 93/42/EEC and 2007/47/EC.
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Preparing for use
Charge the device prior to rst use (see ‚Charging‘). A mobile device with the Philips HealthSuite health app installed is required to be able to use the Philips health watch. It is not possible to use third party apps. See the following chapters for more explanation on how to setup your account.
Note: The watch does not have a power-button. The device will be activated when it is charged and is always on unless the battery is depleted.
Charging
The device has a built-in rechargeable battery. Use the charging cradle supplied to charge the battery. Only use a double isolated IEC60950-1 class II USB-adapter for charging. Check if the adapter or the device with USB-port has the symbol for double isolation.
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When the battery is empty, the battery fully charges in approximately 90 minutes.
1 Place the device into the charging cradle.
Note: Check whether the charging pins in the charging cradle are aligned with the charging pads on the watch.
2 Plug the USB cable in a USB-port of a compatible charger, such as a computer or an
adapter. When the watch starts charging, it will briey vibrate.
3 When the battery is fully charged, the watch will display the battery charge indicator
with 100%.
Tip: Charge your device during a meal or any other time when you are not active.
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Battery charge indications
Battery symbol Battery charge indication
77%
Battery is charging
Battery is almost empty and requires charging
When initially charged properly, fully charged batteries can last for approximately four days. When the battery is almost empty and requires charging, the battery icon is shown on the clock screen. When the battery is empty, the display turns o and no further data will be stored.
Note: Tap on the right or left side of the touch ring in the clock screen to see your battery status.
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Pairing and personalizing the Philips health watch
The device is equipped with Bluetooth®. You can sync your personal health data to iOS® and AndroidTM smartphones and tablets using Bluetooth wireless technology. Download the Philips HealthSuite health app from the App Store or Google Play. Use the search term ‚Philips HealthSuite health‘. The app is available for iOS® 8.0+ and AndroidTM 4.4.2+ operating systems.
It is very important that you provide the right prole data in the app to enable accurate measurements.
1 Place the health watch in the charging cradle and charge the device.
2 Download the Philips HealthSuite health app on your mobile device.
3 Open the app and the setup wizard will guide you through the steps to create a user
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prole. In the page ‚Add a device‘ select the Health watch from the list of devices.
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4 Tap the ‚>‘ icon on the watch to enable pairing mode.
5 When connected via Bluetooth, the app will show a pop-up asking you to pair.
6 Make sure the app is active and Bluetooth is enabled when pairing is in progress.
- Keep the mobile device and the health watch within syncing range (no more than 6 feet / 2 meters from each other, in the same room).
- Do not close the app and do not turn Bluetooth o while pairing is in progress.
When the health watch is successfully paired with your mobile device, the rmware of the watch will be updated to match the local language, time, prole settings and the latest features. The watch can now automatically sync your personal health data to your mobile device via Bluetooth.
Pairing the health watch to your mobile device is only necessary once, unless you want to pair to another smartphone.
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If you already have another Philips health connected device, go to the settings of the app and add a new device.
Tip: If the pairing connection is lost and you want to pair the same phone again, see chapter ‚Troubleshooting‘ for more information.
Sync and store personal health data in the app
Your personal health data is stored in Philips‘ cloud-based platform and displayed in the Philips HealthSuite health app. Only when the health app is active (or active in the background) and Bluetooth is enabled on your smartphone, your personal health data can be synchronized.
1
Open the Philips HealthSuite health app and activate Bluetooth on your mobile device.
Keep the mobile device and the health watch within syncing distance (no more than 6 feet / 2 meters from each other, in the same room).
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2 Once successfully connected, the measurement results are synced to the Philips
HealthSuite health app.
If the sync is successful, the measurement results are displayed in the Philips HealthSuite health app, where you can check your personal health data.
Note: Some measurements take up to 24 hours to begin to display data.
Note: If you are unable to sync, see chapter ‚Troubleshooting‘ for more information.
Firmware update: the app will notify you when new rmware of the health watch is available and will ask you whether you want to update it.
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Wearing the health watch
Always wear the Philips health watch on the outside of your wrist, in direct contact with your skin (Fig. 3). Make sure the watch is not on your wrist bone (Fig. 2).
The straps need to be tight, but comfortable around your wrist to ensure a correct heart rate measurement. If you feel any discomfort due to the straps, give your skin some rest by not wearing the watch for a short period of time. When refastening the watch, try loosening the strap a notch.
If you continue to feel discomfort after a short period of rest and loosening the strap, remove the device and consult Philips Consumer Care and/or your doctor.
Note: Please check and if necessary, change the setting ‚handedness‘ and ‚wearing position‘ in the device settings menu in the HealthSuite health app. This is to indicate if you are left or right handed and the side that you wear your watch on.
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Remove the watch at least once a day (e.g. before or during a meal) to clean your wrist/arm with some mild soap and water. Clean the watch regularly, especially if your watch becomes dirty or wet during an activity. Make sure that your watch and arm are dry before refastening the watch to reduce the risk of skin irritation. If you use skin care products, do so sparingly on the areas of the skin that are covered by the watch. The watch is splash proof with a 1 atm rating, which allows you to use it outdoors in the rain.
Replacing the strap
The Philips health watch comes with a second strap that accommodates most common small size wrists. The straps have quick release pins which allow for easy change of straps.
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If you want to use the smaller strap:
1 Turn the watch upside down.
2 Release the pin of the strap (Fig. 4).
3 Gently remove the strap.
4 Position the watch correctly, lock one side of the new strap in the watch, unlock the
of the new strap and lock the strap in the watch (Fig. 5).
pin
User interface
The Philips health watch has a touch sensitive ring around the display. You can use the touch sensitive ring to navigate the menus.
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User interface icons
Symbol Description Explanation
Heart Heart rate menu and indication of heart rate
detection during measurement.
Bed Sleep
Fork and knife Food intake
Clock Menu icon for the stopwatch, timer and
alarm menu and icon for the stopwatch.
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Symbol Description Explanation
Hourglass Timer function
Bell Indicates alarm is set
Cogwheel Settings
Battery status Indicates status of battery
Lock Indicates display is locked
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Symbol Description Explanation
Walking person Indication of the activity walking
Running person Icon used for the activity menu and
indication for the activity running
Cycling Cycling activity
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Fire Total amount of burned calories (total energy
expenditure).
Fire and active person Amount of burned calories through sustained
physical activity (active energy expenditure)
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Symbol Description Explanation
Steps Steps taken
Running person with
Active minutes
clock
Check mark Indicates successful operation, e.g.
for pairing or rmware update.
Exclamation mark Indicates an error, e.g. during
pairing, syncing or rmware update
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Main menu
The clock screen of the watch shows the current time that it synced with your smartphone. To access the main menu, tap on the menu button (Fig. 6). The main menu has 6 dierent menu options which provide information about your activity, heart rate, sleep, time functions and settings. You can manually add information about your food intake in the dedicated menu section.
Tap on the touch ring near the icon of the menu option you want to access (Fig. 7). To return to the main menu, tap on the menu button. From the main menu, return to the clock screen by tapping the menu button again.
The watch does not have a touch screen, only the ring around the display responds to touch. The touch interface does not function when it is wet. Wipe the glass dry to enable it again.
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Shortcuts menu
Use the shortcuts menu to go straight to your current heart rate, today‘s burned kilocalories (active and total energy expenditure), steps taken and active minutes. In your clock screen, swipe left or right on the lower part of the touch ring (Fig. 8) to navigate through the shortcuts menu options.
Active energy expenditure Active energy expenditure shows today‘s amount of burned calories through sustained physical activity.
Total energy expenditure Your total energy expenditure is how many calories you have burned overall today. This number includes your active energy expenditure as well as the calories your body burns just to function normally.
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Steps Displays today‘s amount of steps.
Active minutes This is the time, in minutes, that you‘ve spent being active today. According to the World Health Organisation, your body only starts feeling the eects of increased activity after you‘ve been moderately active for 9 minutes, so we start tracking your active minutes from then.
If you have set daily goals via the Philips HealthSuite health app, you can also track your progress here. A progress bar around the outside of the display lets you see how close you are to reaching your goal (Fig. 9).
Kilocalorie (kcal) is a measurement for energy expenditure as well as for energetic value of nutrients.
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Locking and unlocking the screen
The device automatically returns to the clock screen and locks after 60 seconds of inactivity. To unlock the screen, quickly tap the lower part of the touch ring three times (Fig. 10). To lock a screen and prevent the watch from returning automatically to the clock screen after 60 seconds, quickly tap three times on the lower part of the touch ring at the 6 o‘clock position (Fig. 11). You will feel a vibration and see a lock appear on the screen. To unlock, tap the lower part of the touch ring three times again.
Heart rate
Select the heart rate in the main menu to see your current heart rate. Swipe left or right to select heart rate, resting heart rate or heart rate recovery. Heart rate, resting heart and heart rate recovery are measured in beats per minute.
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Heart rate
Your current heart rate is displayed in beats per minute (bpm).
Resting heart rate
Resting heart rate is the rate that your heart beats at when you are at rest (displayed as rhr). Resting heart rate values can dier from one person to another. However, changes in resting heart rate can be an indication of changes in your tness level.
Active people often have a lower resting heart rate because their heart muscle is in better condition. It will take at least 24 hours of wearing the watch to get a rst resting heart rate measurement.
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Heart rate recovery
Heart rate recovery (HRR) is the dierence in heart rate at peak exercise and the rate as measured after a one minute recovery period. The watch will measure HRR when you are exercising with your heart rate being at least 80% of your maximum heart rate for a minimum of ten minutes. The measurement starts when a change from high intensity activity (running or cycling) to low intensity activity (walking or other) is registered. The watch can detect these activities automatically or you can indicate them yourself (see ‘activity recognition’). To obtain an estimate of HRR sit down immediately after stopping your activity and then rest for at least 2 minutes to let your heart rate recover. To make HRR estimates better comparable over time, try to estimate HRR in similar settings with respect to: time of day, type of activity and activity duration.
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Important: Do not try to estimate your HRR if you are not very active or unaccustomed to high intensity activity. To reduce the chance of injury during exercise please read the information and follow the general recommendations (see ‚GENERAL RECOMMENDATIONS‘).
Heart rate measurement
Optical heart rate measurement has been shown to provide valid estimates of heart rate for most people under most normal conditions. However, for accurate measurement it is reliant on three key factors:
- Placement of the sensor in direct contact with the skin.
- Transmittance of light through the skin.
- Sucient blood ow through the skin.
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Note: When experiencing problems with your heart rate measurements, check if your problem is already mentioned in the troubleshooting chapter or contact your Philips Consumer Care center.
Heart rate zones
Heart rate zones span the range between your resting heart rate and your maximum heart rate and can help you in identifying the intensity of your exercise.
Your heart rate zone is displayed in your heart rate screen. The dot indicates in which heart rate zone you are exercising. If you have set a target heart rate zone in the app, this zone is displayed in black (Fig. 12).
- Heart rate zone 1 - Light:
This zone mostly covers regular daily activities such as leisurely strolls, moving around or performing easy tasks within your house or workplace.
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- Heart rate zone 2 - Moderate:
Activities that get your heart rate to zone 2 include brisk walking, hiking, leisurely biking and swimming. During such moderate intensity activities, your breathing is often deep and you usually start to sweat after ten minutes.
- Heart rate zone 3 -High:
Training in this zone will help you get tter. It may also improve your cardiovascular system and help you control your weight.
- Heart rate zone 4 - Anaerobic:
You’ll be in this highest zone only for brief periods of time, as anaerobic exercise consists of bursts of high-intensity activity such as sprinting, interval training and heavy weight-lifting.
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Sleep
The Philips health watch is designed to also be worn at night to allow automatic sleep tracking. If you are interested in collecting more sleep related information (for example the time to fall asleep), you can manually start the sleep mode when you intend to fall asleep, and stop the sleep mode at the moment of waking up in the morning.
To activate sleep mode select Sleep from the menu and press the play icon. The watch will automatically estimate the moment when you actually fall asleep. Press the stop icon when you wake up without the intention to resume sleep. If you wake up in the middle of the night and get out of bed, you do not have to turn o sleep mode, the watch will automatically account for this. In case you have also set an alarm, stopping the alarm will also indicate that you have woken up and stop sleep mode. Data about your sleep will appear in the app within a few hours after you have woken up.
Note: Activation of sleep mode deactivates Bluetooth and sedentary alerts.
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Food intake
This option allows you to manually track your calorie intake in kilocalories directly on your watch.
Select the food option in the main menu. You have two options:
- The rst screen shows Food. Enter the Food intake menu by tapping the ‚>‘ icon. Tap the arrows at the bottom of the screen to select breakfast, lunch, dinner, drinks or snacks to enter your food intake. Indicate the amount of food by selecting small, normal or large (an average number of calories is assigned).
- Swipe to the second page in the food menu which shows the calories you‘ve logged today (in kcal). In this screen, tap on the ‚+‘ icon to add calories manually. Tap and hold + or - to enter the desired amount of calories. Then select the check icon to conrm the amount of calories.
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Tip: In the app you can select a type of food and corresponding amount of calories in the food database.
Activity
The Philips health watch can help you gain insight into your activity level by measuring several parameters such as: calorie burn, steps, active minutes, sedentary behavior, heart rate and heart rate zones. For explanation about heart rate zones, see ‚heart rate‘ chapter.
Activity recognition
The Philips health watch can recognize the activities walking, running and cycling and start and stop measurements itself. You can also start and stop measurements manually by selecting the activity option from the main menu.
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If you want to start your activity manually, you can tap the ‚play icon‘ in the walking, running or cycling screens in the activity menu. You can stop or pause the activity when desired. During your activity you can see information about the activity: the activity duration, your current heart rate and heart rate zone, number of calories burned and steps (in case of walking and running).
Note: You cannot manually stop activities on the device that were started automatically. In User settings you can choose if you see activity screens or current time when an activity is detected.
Sedentary behavior
To counter the negative eect of prolonged periods of sitting, the sedentary behavior feature will remind you to move with a short vibrating alert. You can change the time interval when the sedentary alert will vibrate in the Philips HealthSuite health app.
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Alarm, stopwatch and timer
Tap on the Clock icon in the menu. Swipe left or right to select the alarm, stopwatch or timer.
- Alarm: you can set the hours of the alarm time by tapping the + and - icons. Tap the check icon to conrm. Then set the minutes by tapping the + or - icons. Tap the check icon again to conrm and set the alarm. When the alarm goes o, the device vibrates until you stop the alarm by tapping the stop icon. You can tap the snooze icon to pause the alarm for 9 minutes.
- The stopwatch starts when you tap on the touch ring near the play icon and stops when you tap on the stop-button.
- Timer: you can set the hours of the timer by tapping the + and - icons. Tap the check icon to conrm. Then set the minutes by tapping on the + or - icons. Tap the check icon again to conrm. Then tap the play icon to start the timer. The timer can be paused or stopped by tapping on the pause or stop icon.
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You can select analog or digital clock in the settings menu.
Note: You cannot change the time on the device. The time is synced with your mobile device settings when you connect the watch to your mobile device.
Settings
Select settings from the main menu. Settings can be adapted to your preference. Swipe left or right at the bottom of the touch ring and tap to start to set user settings, to select ight mode, regulatory information or to reset the device to the factory settings.
- User settings: Swipe left or right to select the active view, to invert screen colors or select the type of clock displayed (analog or digital) and to set up backlight and vibrations.
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- Active view: When this function is enabled, the screen goes to the activity screen when an activity is detected.
- Invert colors: Select either black or white as your standard screen color.
- Clock: Select analog or digital display of the clock time.
- Backlight: When you enable backlight, the display lights up briey when you touch the touch ring to improve visibility.
- Vibration: Turn vibration on or o. The alarm will still vibrate in case vibration is turned o.
- Flight mode: When you select the ight mode, Bluetooth automatically switches o. Select ‚turn o ight mode‘ to return to normal mode.
- Regulatory information and serial number.
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- Unpair: This function unpairs the health watch and smartphone. Use this function if you want to pair the watch with a new phone or with your current phone in case of syncing issues. Pairing to the same phone might require to shut down the app and delete the health watch from your smartphone‘s Bluetooth settings rst.
- Factory reset: This will reset your watch and will unpair your device with the Philips HealthSuite health app. This will also delete all your unsynchronized data from the Philips health watch. All settings will switch to default settings and the device will switch o. To activate the watch again, place it in the charger.
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Cleaning and storage
To clean the watch, wipe the surface of the device with a dry or slightly damp cloth with water or mild detergent. Clean the charging cradle with a dry cloth. Never use compressed air, scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the device. This could damage the device.
Store the device in a dry, dust-free place away from direct sunlight or other heat sources. Avoid surroundings with uctuating temperatures.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips dealer. You can also contact the Philips Consumer Care Center in your country (see the worldwide guarantee leaet for contact details).
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Recycling
- This symbol means that this product shall not be disposed of with normal household waste (2012/19/EU) (Fig. 13).
- This symbol means that this product contains a built-in rechargeable battery which shall not be disposed of with normal household waste (2006/66/EC) (Fig. 14). We strongly advise you to take your product to an ocial collection point or a Philips service centre to have a professional remove the rechargeable battery.
- Follow your country’s rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.
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Removing the rechargeable battery
Note: We strongly advise you to take your product to an ocial collection point or a Philips service center to have a professional remove the battery.
The battery cannot be removed from the watch. Follow the procedure below to dispose of the battery.
1 Remove the straps from the watch. 2 Make sure the rechargeable battery is empty. 3 Dispose of the watch housing as described in chapter ‚recycling‘.
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Warranty and support
If you need information or support, please visit www.philips.com/support or read the separate international warranty leaet.
If you need more information about the app, please visit www.philips.com/
healthprograms
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.
You can also visit the help section in the app.
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Problem Possible cause Solution
Unable to nd the Philips HealthSuite health app in the
A typo in app store search is made.
Try to write the name 'HealthSuite' correctly in your app store or go to www.philips.com/healthprograms/ for further instructions.
app store.
Unable to download app.
Pairing was unsuccessful.
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Smartphone is not compatible with the app.
Incorrect OS.
Bluetooth is switched o on your phone.
The app only works with iOS and Android. Make sure iOS 8.0+ or Android 4.4.2+ is installed on your mobile device.
Activate Bluetooth on smartphone.
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Symbol Description Explanation
Hold device close to mobile phone and try again.
Pairing was not enabled on the health watch.
Devices are not within range or other devices interfere.
Battery of the device is too low.
Make sure to enable pairing on the health watch by tapping the '>'-button in the pairing screen.
Make sure no other devices are nearby to avoid interference.
Make sure the battery of the device is charged.
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Symbol Description Explanation
Pairing again with the same phone or tablet is not possible.
On the OS of the phone, in the app or in the health watch the former pairing bond still exists.
If you want to pair to the same phone again follow these steps below:
For iOS: 1. Go to Settings on your health
watch and choose the unpair function.
2. In the Philips HealthSuite health app, go to Health Watch in the Settings menu and choose 'Remove device'.
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Symbol Description Explanation
3. Shut down the app.
4. Remove the Philips health watch from the Bluetooth settings menu of your smartphone.
5. Open the Philips HealthSuite health app and pair again.
For Android: 1. Go to Settings on your health
watch and choose the unpair function.
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Problem Possible cause Solution
2. In the Philips HealthSuite health app, go to Health Watch in the Settings menu and choose 'Remove device'.
3. Try to pair again.
Syncing does not work.
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Bluetooth is o on your phone or health watch.
Devices are not within range.
Activate Bluetooth on your smartphone and make sure ight mode is not activated on the health watch.
Hold device close to mobile phone and try again.
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Problem Possible cause Solution
Activate Bluetooth on your smartphone and make sure ight mode is not activated on the health watch.
Device is not paired.
Touch interface is not working.
Device is not paired. Make sure device is properly paired.
(see 'Preparing for use')
Battery of the device is too low.
Make sure the battery of the device is charged.
The screen is locked. Unlock the screen by tapping three
times on the bottom of the touch ring.
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Problem Possible cause Solution
The device does not respond or the display is dark and the device seems switched o.
The battery is empty. Put the device in the charging
cradle and connect to a power socket. Wait until the device is fully charged.
There is an internal error. If the device fails to charge or
the device still does not respond, contact the Philips Consumer Care Center in your country (see the worldwide guarantee leaet for contact details).
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Problem Possible cause Solution
The glass of the device is broken.
The watch was dropped. Contact the Philips Consumer
Care Center in your country (see the worldwide guarantee leaet for contact details).Do not use the device when the glass is broken.
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Problem Possible cause Solution
Heart rate signal is not showing.
Strap is not fastened tight enough around your wrist.
Make sure the watch is worn correctly (see 'Wearing the health watch'). Indicate the side you are wearing the watch on in the app. In the app you can also select if your wearing side is your dominant hand.
Personal settings are incorrect in the app.
Update and correct your personal settings in the app.
Watch or skin is not clean. Clean the device and your skin
under the device.
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Problem Possible cause Solution
In doubt about accuracy. / My device is not measuring correctly.
Direct contact with the skin can be lost if e.g. the watch is worn too loosely, when the strap is positioned over the wrist bone or when there is a lot of hand/wrist movement.
Make sure to position the watch correctly (see 'Wearing the health watch') and provide a snug but comfortable t. If this does not x the issue, try re-positioning the watch at bit higher up on the arm or on the other arm. (if you place the watch on the other arm, do not forget to change the watch placement setting in the app).
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Problem Possible cause Solution
Blood ow in the skin can be impacted by increased pressure on the small blood
Try loosening the strap a notch to relieve some pressure, but make
sure the watch still retains a snug t. vessels in the skin (e.g. when the watch strap is too tight).
Blood ow in the skin can be temporarily reduced during warm-up exercises as more blood is directed to the muscles.
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Disregard inaccurate measures
during warm-up exercises and
provide some time for the blood
ow to the skin to adjust to the
exercising conditions.
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Problem Possible cause Solution
Blood ow in the skin can be temporarily reduced when going outside when it is very cold as more blood is directed to the body’s core.
Try wearing long-sleeved clothing to cover the watch and starting the measurement inside. Disregard inaccurate measurements during the rst couple of minutes and provide some time for the blood ow to the skin to adjust to the exercising conditions.
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Problem Possible cause Solution
Transmittance of light through the skin can be inuenced by stark contrast in pigmentation of the skin (e.g. due to a pattern in a tattoo). This could result in
Try re-positioning the watch at bit
higher up on the wrist or on the
other wrist (if you place the watch
on the other arm, do not forget
to change the watch placement
setting in the app). inaccurate optical heart rate measurement.
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Compliance information
Electromagnetic emissions and immunity
The device is approved according to EMC safety standard EN 60601-1-2. It is designed to be used in typical domestic environments.
EMC Guidance
- The device needs special precautions regarding EMC and needs to be installed and put into service according to the EMC information provided in the accompanying documents.
- Wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, walkie-talkies can aect this equipment and should be kept at least a distance d = 3.3 m (11 ft) away from the equipment.
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Note: As indicated in IEC 60601-1-2:2007 for ME equipment, a typical cell phone with a maximum output power of 2 W yields d = 3.3 m (11ft) at an immunity level of 3V/m.
Declaration – Electromagnetic emissions
Guidance and manufacturer’s declaration – electromagnetic emissions.
The device is intended for use in the electromagnetic environment specied below. The customer or the user of the device should assure that it is used in such an environment.
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Emissions test Compliance Electromagnetic environment
– guidance
RF emissions CISPR 11 Group 1 The device uses RF energy only for
RF emissions CISPR 11 Class B The device is suitable for use in all
Harmonic emissions IEC 61000-3-2
Voltage uctuations/ icker emissions IEC 61000-3-3
Not applicable
Not applicable
its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.
establishments, including domestic establishments and those directly connected to the public low voltage power supply network that supplies buildings used for domestic purposes.
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Declaration – electromagnetic immunity
Guidance and manufacturer’s declaration – electromagnetic immunity.
The device is intended for use in the electromagnetic environment specied below. The customer or the user of the device should assure that it is used in such an environment.
IMMUNITY test IEC 60601 test
level
Electrostatic discharge (ESD) IEC 61000-4-2
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± 6 kV contact ± 8 kV air
Compliance level
± 6 kV contact ± 8 kV air
Electromagnetic environment – guidance
Floors should be wood, concrete or ceramic tile. If oors are covered with synthetic material, the relative humidity should be at least 30 %.
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IMMUNITY test IEC 60601 test
level
Electrical fast transient/burst IEC 61000-4-4
± 2 kV for power supply lines
± 1 kV for input/ output Lines
Compliance level
± 2 kV for power supply lines
± 1 kV for input/ output Lines
Electromagnetic environment – guidance
Mains power quality should be that of a typical commercial or hospital environment.
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Surge IEC 61000­4-5
± 1 kV line(s) to line(s)
± 2 kV line(s) to earth
± 1 kV line(s) to line(s)
Mains power quality should be that of a typical commercial or hospital environment.
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IMMUNITY test IEC 60601 test
level
Voltage dips, short interruptions and voltage variations on power supply input lines IEC 61000-4-11
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<5 % UT (>95 % dip in UT)for 0,5 cycle 40 % UT (60 % dip in UT)
for 5 cycles 70 % UT (30 % dip in UT)for 25 cycles <5 % UT (>95 % dip in UT) for 5 s
Compliance level
<5 % UT (>95 % dip in UT) for 0,5 cycle 40 % UT (60 % dip in UT)
for 5 cycles 70 % UT (30 % dip in UT)for 25 cycles <5 % UT (>95 % dip in UT) for 5s
Electromagnetic environment – guidance
Mains power quality should be that of a typical commercial or hospital environment. If the user of the device requires continued operation during power mains interruptions, it is recommended that the device be powered from an uninterruptible power supply or a battery.
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IMMUNITY test IEC 60601 test
level
Power frequency (50/60 Hz) magnetic eld IEC 61000-4-8
Note: UT is the a.c. mains voltage prior to application of the test level.
3 A/m 3A/m Power frequency magnetic
Compliance level
Electromagnetic environment – guidance
elds should be at levels characteristic of a typical location in a typical commercial or hospital environment.
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Declaration – electromagnetic immunity
Guidance and manufacturer’s declaration – electromagnetic immunity.
The device is intended for use in the electromagnetic environment specied below. The customer or the user of the device should assure that it is used in such an environment.
Immunity test IEC 60601 test level Compliance level
Conducted RF IEC 61000-4-6 3 Vrms 150 kHz to
80 Mhz
Radiated RF IEC 61000-4-3 3 V/m 80 MHz to
2,5 Ghz
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3 Vrms
3 V/m
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Note 1: At 80 MHz and 800 MHz, the higher frequency range applies.
Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reection from structures, objects and people.
Electromagnetic environment – guidance
Portable and mobile RF communications equipment should be used no closer to any part of the device, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter. Recommended separation distance d = 1.17 P d = 1.17 P 80 MHz to 800 Mhz d = 2.33 P 800 MHz to 2,5 GHz
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Where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from xed RF transmitters, as determined by an electromagnetic site survey, should be less than the compliance level in each frequency range. Interference may occur in the vicinity of equipment marked with the following symbol:
Field strengths from xed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to xed RF transmitters, an electromagnetic site survey should be considered. If the measured eld strength in the location in which the
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device is used exceeds the applicable RF compliance level above, the device should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the device.
Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 3 V/m.
Recommended separation distances between portable and mobile RF communications equipment and the Medical device
The device is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the device can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the device as recommended below, according to the maximum output power of the communications equipment.
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Separation distance according to frequency of transmitter m
Rated maximum output power of transmitter (W)
150 kHz to 80 MHz outside ISM bands d=1.17 P
80 MHz to 800 MHz d=1.17 P
800 MHz to 2,5 GHz d=2.23 P
0,01 0,12 0,12 0,23
0,1 0,38 0,38 0,73
1 1,2 1,2 2,3
10 3,8 3,8 7,3
100 12 12 23
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For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
Note 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reection from structures, objects and people.
Frequency range: 2400-2478 MHz.
Output power, highest setting: 5 dBm.
Modulation: 1-Mbps GFSK.
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Trademarks
BlueTooth wordmark
The BlueTooth® wordmark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Philips is under license.
App Store and iPhone
App Store and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play and Android
Google Play and Android are trademarks of Google Inc.
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Explanation of symbols
The warning signs and symbols are essential to ensure that you use this product safely and correctly and to protect you and others from injury. Below you nd the meaning of the warning signs and symbols on the label and in the user manual.
Read the user manual before you use the device.
This symbol means that the part of the device that comes into physical contact with the user (also known as the applied part) is of type BF (Body Floating) according to IEC 60601-1. The applied part is the wrist band and back plate of the watch.
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Indicates caution.The user should consult the instructions for use for important cautionary information such as warnings and precautions that cannot, for a variety of
Indicates that an object is capable of being recycled ­not that the object has been recycled or will be accepted in all
recycling collection systems. reasons, be presented on the medical device itself.
Symbol for 'the device complies with European Medical Device Directive 93/42/EEC requirements'. 0344 refers to the notied body.
This symbol means: Totally
protected against dust.
Protected against the eect of
water immersion between 15 cm
and 1 m for 30 minute. This
applies to the watch and not the
charging cradle.
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Indicates the manufacturer's model or type number of the device.
This symbol means: Protected against falling drops of water.
Symbol for 'Class II Equipment'. The adapter is double insulated (Class II).
Manufacturer: Philips Consumer Lifestyle B.V, Tussendiepen 4, 9206 AD Drachten, Netherlands. Fax: +31 (0)512594316
This means that this device emits non-ionizing radiation. All devices with RF transmitters or that use RF electromagnetic energy must have a label with this symbol.
Symbol for the 2 year Philips guarantee.
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This symbol means that this product contains a built-in rechargeable battery which shall not be disposed of with normal household waste (2006/66/EC).
This symbol means that this
product shall not be disposed
of with normal household waste
(2012/19/EU). See chapter
recycling for more information. See chapter Recycling for more information.
The Green Dot ('Der Grüne Punkt' in German) is the license symbol of a European network of industry­funded systems for recycling the packaging materials of consumer goods.
This symbol is a certication
mark. It is used on electronic
products manufactured or sold in
the United States. It conrms that
the electromagnetic interference
from the device is lower than the
limits approved by the FCC.
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10
–20ºC
C
Symbol for USB Indicates the relative humidity
limits to which the device can be safely exposed: 10% to 93%.
Indicates the storage and
40º
transportation temperature limits
Bluetooth® symbol.
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to which the medical device can be safely exposed: -20°C to 40°C.
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Specications
Power supply 3.7V 140 mAh Built-in rechargeable li-polymer battery
Charging cradle 5V DC and 500mA
Display Monochrome display with backlight
Measurement range Heart rate: 30-220 beats per minute. Resting respiration
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rate: 5-45 breaths per minute
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Accuracy Heart rate:± 10 bpm or 10% (whichever is greater)
Resting heart rate:± 3 bpm Total energy expenditure:± 15% Resting respiration rate: ± 5 breaths per minute Steps: ± 5% Activity recognition (walking, running, cycling, other):
90% accurately classied
Normal operating conditions Temperature: 5°C / 41°F to 40°C/ 104°F. Relative
humidity: 15% to 93%RH. Atmospheric pressure: 700hPa to 1060hPa
Storage and transportation conditions
Temperature:-20°C/ -4° F to 60°C/ 140° F. Relative humidity: < 93%. Atmospheric pressure: 700hPa to 1060hPa
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Net weight Approx. 50g / 1.8 oz
External dimensions Approx. 205.5mm× 38 mm× 10 mm
Accessories Charging cradle, user manual, second strap size S/M.
Mode of operation Continuous operation
Degree of protection Type BF applied part
Device classication Battery Powered Mode: Internally Powered ME
Equipment. Class II ME Equipment
90 PB
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Materials Housing: Surgical grade stainless steel 316L. Glass:
Corning Glass. Charger bottom and top case: Plain plasctic. Material of straps: TPU (thermoplastic polyurethane) DN670.
Service lifetime 4 years
IP 67 for the watch This means: Totally protected against dust. Protected
against the eect of water immersion between 15 cm and 1 m for 30 minute. This applies to the watch and not the charging cradle.
IP21 for the charging cradle This means: Protected against falling drops of water.
Caution: No modication of this equipment is allowed.
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2
07
7
3
8
07
12 13 14
74
bpm
4
2
1
9
552
kcal
5
2
3
10
72
bpm
3x
6
1
07
11
72
bpm
3x
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Specications are subject to change without notice. © 2017 Koninklijke Philips N.V. All rights reserved
4222.100.5310.2 (02/2017)
Philips Consumer Lifestyle BV Tussendiepen 4, 9206AD Drachten, Netherlands Fax +31 (0)512594316
>75% recycled paper
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