Philips DL8765-15 User Manual

DL8765

EN-UK

Specifications are subject to change without notice.

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© 2016 Koninklijke Philips N.V.
All rights reserved

Philips Consumer Lifestyle BV
Tussendiepen 4, 9206AD Drachten, Netherlands
Fax [phone]

4222.100.4515.4 (11/2016)

>75% recycled paper >75%
papier recyclé

English

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Introduction

Congratulations on your purchase and welcome to
Philips! To fully benefit from the support that
Philips offers, register your product at
www.philips.com/welcome.

General

The Philips wrist blood pressure monitor with
Bluetooth® enables you to perform blood pressure
measurements, heart rate (pulse) measurements,
transmit data via Bluetooth® to your mobile device
and display your personal measurement results in
the Philips HealthSuite health app. The device can
also be used as a standalone device.
This user manual contains important safety
information and provides step-by-step instructions
for using the blood pressure monitor.
Read this information carefully before you use the
blood pressure monitor and save it for future
reference.
Features:

- 46.8mm×29.3mm display with white backlight

- Measure-during-inflation technology

- Supports 2 users

Intended use

The Philips wrist blood pressure monitor is a digital
monitor intended for use in measuring blood
pressure and heart rate in adult patient population,
with wrist circumference ranging from 13.5 cm to

21.5 cm (about 5-8.5 inches). The device is
intended to be used in a home environment.

Explanation of symbols

The warning signs and symbols are essential to
ensure that you use this product safely and
correctly and to protect you and others from injury.
Below you find the meaning of the warning signs
and symbols on the label and in the user manual.

Symbol for 'follow instructions for use'.

This symbol means that the part of the
device that comes into physical contact
with the user (also known as the applied
part) is of type BF (Body Floating)
according to IEC 60601-1. The applied
part is the cuff.

Symbol for 'the device complies with
European Medical Device Directive
93/42/EEC requirements'. 0344 refers to
the notified body.

Symbol for WEEE, waste electrical and
electronical equipment. Electrical waste
products should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your local
authority or retailer for recycling advice
and see chapter 'Battery recycling'.

This symbol means that this product
contains batteries which shall not be
disposed of with normal household waste
(2006/66/EC).

Indicates the manufacturer, as defined in
EU Directives 93/42/EEC.

Indicates manufacturing date.

Symbol for 'direct current'.

Symbol for the 'Bluetooth Combination
mark'. The device uses Bluetooth for
communication.

Indicates the manufacturer's batch code.

Indicates the manufacturer's serial
number so that a specific medical device
can be identified.

Fuse T1A/250V Φ3.6*10CCC.

Symbol for 'Class II Equipment'. The
adapter is double insulated (Class II) and
complies with IEC 60601-1.

Symbol for indoor use only.

–20ºC

60ºC

Symbol for 'Including RF transmitter'. This
means that this device emits non-ionizing
radiation. All devices with RF transmitters
or that use RF electromagnetic energy
must have a label with this symbol.

Indicates caution.The user should consult
the instructions for use for important
cautionary information such as warnings
and precautions that cannot, for a variety
of reasons, be presented on the medical
device itself.

Symbol for micro-USB connector.

Symbol for USB connector.

This symbol on the device means:
protected against access to hazardous
parts with a finger and against vertically
falling water drops when tilted up to 15
degrees.

Indicates the storage and transportation
temperature limits to which the medical
device can be safely exposed: -20°C to
60°C.

Symbol for the 2 year Philips guarantee.

The Green Dot ('Der Grüne Punkt' in
German) is the license symbol of a
European network of industry-funded
systems for recycling the packaging
materials of consumer goods.

General description (Fig. 1)

1 Bluetooth® symbol
2 Battery symbol
3 Lock switch
4 Socket for micro USB plug
5 Blood pressure classification
6 Heart rate/irregular heart rate detector
7 Movement detector
8 User IDs
9 Cuff
10 On button
11 User ID button
12 Heart rate
13 Diastolic blood pressure
14 Inflation/deflation indicator
15 Systolic blood pressure
16 USB plug
17 Micro USB plug

Important safety information

Read this important information carefully before
you use the device and save it for future reference.

Warning

- Please keep the unit out of reach of infants,
children or pets, since inhalation or swallowing
of small parts can be dangerous or even fatal.

- The device is not suitable for measuring the
blood pressure of children.

- The device is not suitable for persons who have
electrical implants.

- Do not use this blood pressure monitor on any
arm where intravascular access or therapy
(such as an intravenous drip or a blood
transfusion), or an arterio-venous shunt (A-V
shunt) is present. The temporary interference to
blood flow by the blood pressure measurement
could result in injury.

- If you had a mastectomy (breast amputation)
do not use this blood pressure monitor on the
arm on the side of the mastectomy. The
inflating cuff can lead to pain, trauma and
further injury in the arm on the side of the
mastectomy.

- Consult your doctor if your suffer from illnesses
prior to using the device.

- No modifications of this equipment are allowed.
This may result in increased emissions or
decreased immunity of the device.

- Do not use the blood pressure monitor during
charging as it can cause injury.

- Do not touch the output of the adapter as it can
cause injury.

- Do not dispose of batteries in fire. Battery may
explode or leak.

- If you experience discomfort during a
measurement, such as pain in the arm or other
complaints, press the 'on' button to release the
air immediately from the cuff. Loosen the cuff
and remove it from your wrist.

- On the rare occasion of a fault causing the cuff
to remain fully inflated during measurement,
open the cuff immediately. Prolonged high
pressure (cuff pressure >300 mmHg or constant
pressure >15 mmHg for more than 3 minutes)
applied to the arm, may lead to bruises
(ecchymosis).

- Too frequent and consecutive measurements
could cause disturbances in blood circulation
and injuries.

- Beware of strangulation particularly for children
and infants due to cables.

- Do not connect the tube to other medical
equipment, as this could lead to dangerous
injuries.

- This device is not intended for patients outside
a home environment.

- Never use any accessories or parts from other
manufacturers or that Philips does not
specifically recommend. Using such accessories
or parts could cause a hazardous situation for
the user or damage to the device.

- Only use the accessories and detachable parts
authorized by the manufacturer. The use of
unauthorized parts or accessories may cause
damage to the device or injury to the user.

Caution

- Always check the device before you use it. Do
not use the device if it is damaged, as this may
cause injury.

- The effectiveness of this blood pressure
monitor has not been established in pregnant
(including pre-eclamptic) women.

- Common arrhythmias (such as atrial or
ventricular premature beats or atrial fibrillation)
and peripheral artery disease / arteriosclerosis
can affect the performance (accuracy) of this
blood pressure monitor. Please consult your
doctor how to best use this blood pressure
monitor if you suffer from any of these
conditions.

- Only use this device for its intended purpose as
described in this user manual.

- Do not confuse self-monitoring with self­diagnosis. This device allows you to monitor
your blood pressure. Do not begin or end
medical treatment based on the measurement
results. Always consult your doctor for
treatment advice.

- Do not take any therapeutic measures on the
basis of a self-measurement. Never change
prescribed medication without consulting your
doctor. Consult your doctor if you have any
questions about your blood pressure.

- If you are taking medication, consult your
physician to determine the most appropriate
time to measure your blood pressure.

- This device is not intended for use on
extremities other than the wrist or for functions
other than obtaining a blood pressure
measurement.

- If the cuff pressure exceeds 40kPa (300mmHg),
the unit will deflate automatically. If the cuff
does not deflate when pressures exceeds
40kPa (300mmHg), detach the cuff from the
wrist and press the 'on' button to stop inflation.

- Do not attach the cuff on the same arm on
which other monitoring medical electrical
equipment is attached simultaneously, because
this could cause temporary loss of function of
those simultaneously-used monitoring medical
electrical equipment.

- Never attach the cuff on injured skin, an injured
arm or an arm under medical treatment as this
can cause further injury.

- Do not use the device in case of existing
polyester or nylon material allergies.

- This device is not washable. Never immerse the
device in water and do not rinse it under the
tap.

- This device is not suitable for continuous
monitoring during medical emergencies or
operations.

- This device cannot be used with HF (High
Frequency) surgical equipment at the same
time.

- Never use compressed air, scouring pads,
abrasive cleaning agents or aggressive liquids
such as petrol or acetone to clean the device.

- If the battery can no longer be recharged or
when the device does not function properly
anymore (see 'Specifications'), please contact
the Philips Consumer Care center in your
country.

- Keep the device away from fire and heat
sources, as the battery can overheat, causing
fire or bursting. The battery could explode,
causing injury or death.

- After charging, remove the micro USB plug from
the device and remove the USB plug from USB
portal.

- The equipment is not AP/APG equipment and
is not suitable for use in the presence of a
flammable anesthetic mixture with air, with
oxygen or nitrous oxide.

- To avoid measurement errors, do not use the
device near strong electrical or magnetic fields,
for example magnets, radio transmitters,
microwave ovens.

- To avoid measurement errors, do not use the
device near a strong electromagnetic field
radiated interference signal or electrical fast
transient/burst signal.

- Use this device under the right environmental
conditions as indicated in this user manual. If
not, this could affect the performance, lifetime
of the device and measurement results.

- Use a soft cloth to clean the whole unit. Do not
use any abrasive or volatile cleaners.

- Only use the micro USB cable supplied to
charge the device.

- The device does not need to be calibrated for
two years of normal use. After two years the
measurements may become less accurate.

- If you have any problems with this device, such
as setting up, malfunction, maintaining or using,
please contact Philips Consumer Care.

- Do not open, disassemble or repair the device
yourself. Modification of the device voids your
warranty.

- Report to Philips Consumer Care if any
unexpected operation or events occur.

- Dispose of accessories, detachable parts, and
the ME equipment according to the local
guidelines.

- Do not attempt to replace your blood pressure
monitors battery. It is built-in and not
changeable.

- Avoid charging your blood pressure monitor in
extremely high or low temperatures (see
'Specifications').

- Do not clean the blood pressure monitor when
it is being charged. Always unplug the charger
first before cleaning the blood pressure
monitor.

Compliance with standards

- The device meets the relevant standards for this
type of Class IIa electrical medical equipment
for home use.

- This Philips device complies with all applicable
standards and regulations regarding exposure
to electromagnetic fields and complies with EN
60601-1-2.

Display

+

Sym

Description Explanation

bol

Systolic
blood
pressure

Diastolic
blood
pressure

Heart rate Number of heartbeats per

Battery
status

Measure
ment unit

Inflation
indicator

Deflation
indicator

Irregular
heart rate
detector

User IDs Start measurement for

Movement
detector

Blood pressure classification

Bluetooth®
symbol

Maximum blood pressure.
Also see section Systolic
and diastolic pressure

Minimum blood pressure,
also see section Systolic
and diastolic pressure.

minute (pulse is typically
equivalent to heart rate).

Indicates status of battery
during charging.

Measurement unit of blood
pressure.

The cuff is inflating.

The cuff is deflating.

Irregular heart rate
detection during the
measurement.

selected user, and transmit
the measuring result.

Moving during the
measurement will result in
an inaccurate result.

Classification of measured
blood pressure following
WHO system (see 'Blood
pressure classification').

The device uses Bluetooth
for communication.

Heart rate
detection

Heart rate detection during
the measurement

Battery status indications

Battery
symbol

When you measure 3 times a day starting with a
fully charged battery, the device can be used for
about 20 days until a recharge is needed. In case
of normal use, the battery can be charged around
300 times.

Note: Data will be lost when the battery is
completely empty.

Battery status

The battery is almost empty.

The battery is empty.

Charging

The battery of this device is a built-in rechargeable
li-polymer battery with a capacity of 420 mAh.
Use the original USB cable supplied to charge the
battery.
When the battery is empty, it takes approx. 2 hours
to fully charge the battery of the device.
1 Put the micro USB plug in the socket of the

device (Fig. 2).

2 Put the USB cable in a USB port of a compatible

charger.

Battery charging indications

Battery
symbol

Battery charging indication

Battery charging: half full

Battery charging: almost full

Battery fully charged

Using the blood pressure monitor

This tubeless device uses the oscillometric method
to measure blood pressure and heart rate.
Before every measurement, the unit establishes a
“zero point” equivalent to the atmospheric
pressure. Then it starts inflating the cuff. During the
measurement, the device detects the pressure
oscillations in the blood vessels generated by the
heart pumping blood through the body. These
pressure oscillations are used to determine systolic
and diastolic blood pressure as well as heart rate.
While measuring heart rate, the device also
determines the small variations between the
individual heartbeats. If these variations exceed a
pre-defined threshold, the irregular heart rate
detector symbol lights up.

Systolic and diastolic pressure

The heart consists of two large chambers, the
ventricles and two smaller chambers, the atria. The
ventricles collect blood from the atria and expel it
towards the peripheral beds of blood vessels
within the body and the lungs. The atria collect
blood from these peripheral beds and prime the
ventricles.
When the ventricles contract and pump blood out
of the heart, the blood pressure reaches its
maximum value in the cycle, which is called
systolic pressure (Fig. 3).
When the ventricles relax and are filled again with
blood, the blood pressure reaches its minimum
value in the cycle, which is called diastolic pressure
(Fig. 4).

Blood pressure classification

Consult a doctor in case of questions about your
blood pressure. Your doctor can inform you:

- About your normal blood pressure range.

- If your measuring result falls out of the range.

- Whether your blood pressure has reached a
dangerous level.

The following table shows the classification system
for the blood pressure measurements used in this
device. This system follows the classification
system of the World Health Organisation (WHO).

Blood pressure classification according to
WHO system*

Systolic
pressure
mmHg

Diastolic
pressure
mmHg

³180 ³110

160 - 179 100 - 109 moderate

140 - 159 90 - 99 mild

130 - 139 85 - 89 high to

120 - 129 80 - 84 normal

< 120 < 80 optimal

< 100 < 60 low blood

*Source: Chalmers J et al. WHO-ISH Hypertension
Guidelines Committee. 1999 World Health
Organization - International Society of
Hypertension Guidelines for the Management of
Hypertension. J Hypertens, 1999, 17:151-185.

Blood

severe
hypertension

hypertension

hypertension

normal
blood
pressure

blood
pressure

blood
pressure

pressure

pressure
indicator

red

orange

yellow

green

green

green

green

Irregular heart rate detector

The device is equipped with an irregular heart rate
detector. An irregular heart rate is detected when
the heart rhythm varies above a pre-defined level
while the device is measuring the systolic and
diastolic blood pressure. During each
measurement, this device records the heartbeat
intervals and calculates the standard deviation. If
the standard deviation exceeds a pre-defined
threshold, the irregular heart rate detector symbol
lights up when the measurement results are
displayed (Fig. 5).

Caution:The appearance of the irregular heart rate
detector symbol indicates that a heart rate
irregularity was detected during measurement.
Usually this is not a cause for concern. Due to the
irregularity in your heart rate the blood pressure
measurement might not be accurate, i.e. it might
not reflect the 'real' situation in your body.
However, if the symbol appears often, we
recommend that you seek medical advice. Please
note that the device does not replace a cardiac
examination.

Preparing for use

Pairing the blood pressure monitor to your Bluetooth device

Note: Before using the device, make sure the lock
switch is placed in the ‘on’ position (Fig. 6).

Note: To switch on the device for the first time,
press the 'on' button for 3 seconds.

Note: Before you use the device for the first time,
remove the protective foil from the display.

The blood pressure monitor is equipped with
Bluetooth. You can receive your personal health
data on a mobile device that is equipped with the
Bluetooth function. Download the Philips
HealthSuite health app from the App store or
Google Play. Use the search term 'Philips
HealthSuite health app'. The app is available for
iOS 8.0+ and Android 4.4+.

Note: You can only use the Philips HealthSuite
health app to communicate with the device. It is
not possible to use third party applications.

1 Download the Philips HealthSuite health app

on your mobile device, start the Setup wizard
and follow the steps to create a user profile and
add the blood pressure monitor.

2 Make sure the app is active and Bluetooth is on

when pairing is in progress.

Keep the mobile device and the blood

-

pressure monitor within transmission range
(no more than 5 meters from each other, in
the same room).

3 With the device turned off, press the 'on' button

for 3 seconds, until it turns on in pairing mode.

These symbols are shown on the display

-

alternately, indicating that the connection is
being established: (Fig. 7) and (Fig. 8).

4 When pairing is successful, the app shows this

symbol: (Fig. 9). The app shows which user
profile is assigned to you.

If the connection fails, the display shows this

-

symbol: (Fig. 10).
The blood pressure monitor has 2 user

-

profiles. If both user profiles are in use,
choose an existing profile to overwrite.
You can also delete both user profiles by

-

pressing and holding the user ID button for
approx. 10 seconds. The display of the
device shows 'del'. All stored date is deleted
and you have to follow step 1-4 to pair and
add a new user.

5 The blood pressure monitor shows the

Bluetooth icon on the display as soon the
connection has been established and switches
off automatically after a few seconds.

When the blood pressure monitor is successfully
paired with your mobile device, the blood pressure
monitor automatically transmits your personal
health data to your mobile device via Bluetooth.

Note: Only when the Philips HealthSuite health
app is active, your personal health data can be
transmitted.

Measuring blood pressure

Tips for proper measurement

- Rest for 5 minutes before you measure your
blood pressure.

- Wait at least 3 minutes between measurements.
This allows your blood circulation to recover.

- For a meaningful comparison, try to measure
under similar conditions. For example, take
daily measurements at approximately the same
time, on the same arm, or as directed by your
doctor.

- For a good Bluetooth connection between the
blood pressure monitor and your mobile
device, make sure the two are in close distance
and there are no obstacles between the two
devices. We recommend not to have the two
devices further than 5 meters apart.

We do not advise you to take a measurement in
the following circumstances, as this may cause
inaccurate measurements:

- Within 1 hour after eating or drinking

- Immediately after drinking coffee or tea

- Immediately after smoking

- Within 20 minutes after taking a bath

- While you are talking or moving your arm, hand
or fingers

- In a very cold environment

- When you need to urinate

Attaching the cuff

1 Remove all jewelry, such as watches and

bracelets from your left arm.
Note: If your doctor has diagnosed you with

poor circulation in your left arm, use your right
arm.

2 Roll or push up your sleeve to expose the skin.

Make sure your sleeve is not too tight.

3 Hold you arm with your palm facing up and

slide the cuff onto your left wrist.

4 Position the upper edge of the cuff about 1 cm

below the palm of your hand (Fig. 11).

5 Fasten the cuff around your wrist, leaving no

extra room between the cuff and your skin. If
the cuff is too loose, the measurement will not
be accurate.

The cuff will not cause any potential

-

sensitization or irritation of the skin. The
materials of the cuff have been tested and
found to comply with requirements of ISO
10993-5:2009, ISO 10993-1:2009 and ISO
10993-10:2010.

6 Correct posture for measurement:

Make sure you do not wear tight clothing

-

during measurement.
Sit comfortably with legs uncrossed, feet flat

-

on the floor. Make sure that you sit upright
with your back straight.

Hold your arm up so that the center of the

-

cuff is at the same level as the heart to
ensure correct (Fig. 11).

Relax your wrist and hand. Do not bend your

-

wrist back, clench your fist, or bend your
wrist forward.

Start measurement

1 Before using the device, make sure the lock

switch is placed in the 'on' position (Fig. 6).

2 Press the user ID button (Fig. 12) or 'on' button

(Fig. 13) once, to switch on the device. The
device automatically selects the previous user.

To change the user profile, press the user ID

-

button and select a different user (Fig. 14).
Make sure the correct user is selected, so the
measurement data is properly transmitted
and stored.
Also a guest user can be selected. The guest

-

user is for performing a measurement on
other persons without a user profile in the
app. Measurements performed when using
the guest user are not stored in the memory
nor transmitted to the app.

3 Attach the cuff to your wrist (see 'Attaching the

cuff') and make sure your posture is correct (see
'Tips for proper measurement').

4 Press the 'on' button to start the measurement

(Fig. 13). All display characters are briefly shown
on the display (Fig. 15). The device is ready for
measurement and the number 0 appears (Fig.

16). Inflation of the cuff starts automatically
which is indicated by the inflation indication
(see 'Display').

During inflation, the unit determines the

-

systolic pressure and diastolic pressure as
well as heart rate. This is shown by the heart
rate detection symbol.
The movement detector will light up when

-

movement is detected. This may result in
inaccurate measurement results.

5 When the measurement is finalized, the cuff

deflates and the measurement results are
shown on the display (Fig. 17). To transmit the
measurement results to the app, see section
'Transmit and store personal health data in the
app'.

6 Press the 'on' button to switch off the device.

Note: after 1 minute, the device will turn off
automatically

7 Slide the lock switch to the 'off' position to lock

the buttons.

If, after finishing the first measurement, another
measurement is required, do not lock the buttons
but press the user ID button to select the correct
user profile and follow steps 2-7.

Note: Wait at least 3 minutes between
measurements. This allows your blood circulation
to recover.

The device can store results of 60 blood pressure
measurements for both user 1 and 2.

Transmit and store personal health data in the app

Note: Your personal measurement data is only
stored and displayed in the Philips HealthSuite
health app.

1 Activate the Philips HealthSuite health app and

Bluetooth on your mobile device directly after a
measurement.

Keep the mobile device and the blood

-

pressure monitor at transmission distance
(no more than 5 meters from each other, in
the same room).

2 Once successfully connected, the measurement

results are transmitted to the health app and
the Bluetooth symbol lights up.

- If the data transmission is successful, the
measurement results are displayed in
the health app.

- If the data transmission fails, 'the Bluetooth
symbol together with 'Err' is shown. The
pending measurement data will be transmitted
to your mobile device the next time it connects
with your blood pressure monitor. You can also
try to resend the data:

Activate the Health app on your mobile

-

device.
Press the user ID button or 'on' button to

-

switch on the blood pressure monitor.
The measurement results will be

-

automatically sent to your mobile device if a
user profile has been connected.
When the blood pressure monitor connects

-

via Bluetooth to the app of a user, the
device will automatically select that user and
measurements can only be done for that
user.

Cleaning and storage

Caution: This device is not washable. Never
immerse the device in water and do not rinse it
under running water.

Caution: Avoid violent movements and hard
contacts with objects.

1 Switch off the device and unplug the USB plug

from the USB port.

2 Use a slightly damp or dry cloth to wipe the

surface of the monitor (Fig. 18).

3 Store the device in a cool, dry, and ventilated

environment. For further information please
refer to the transport and storage specifications
detailed in this manual.

Ordering accessories

To buy accessories or spare parts, visit
www.shop.philips.com/service or go to your
Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the
international warranty leaflet for contact details).

Recycling

- This symbol means that this product shall not
be disposed of with normal household waste
(2012/19/EU) (Fig. 19).

- This symbol means that this product contains a
built-in rechargeable battery which shall not be
disposed of with normal household waste (Fig.

20) (2006/66/EC). We strongly advise you to
take your product to an official collection point
or a Philips service centre to have a
professional remove the rechargeable battery.

- Follow your country’s rules for the separate
collection of electrical and electronic products
and rechargeable batteries. Correct disposal
helps prevent negative consequences for the
environment and human health.

Removing the rechargeable battery

Warning: This procedure is irreversible. You
cannot use the device anymore after this
procedure.

Note: We strongly advise you to take your product
to an official collection point or a Philips service
centre to have a professional remove the battery.

Caution: Observe basic safety precautions when
you follow the procedure described below. Be
sure to protect your eyes, hands, fingers, and the
surface on which you work.

1 Make sure the rechargeable battery is empty.
2 Open the device.
3 Remove the battery with appropriate tools.

Warranty and support

If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
Recalibration can be carried out by an appropriate
authority or authorized service center. This
calibration will be charged for by said authority.
If you need more information about the app,
please visit www.philips.com/healthprograms

Troubleshooting

This chapter summarises the most common
problems you could encounter with the device. If
you are unable to solve the problem with the
information below, visit www.philips.com/support for
a list of frequently asked questions or contact the
Consumer Care Centre in your country.

Troubleshooting

Problem Possible

cause

My blood
pressure
fluctuates
throughout
the day.

Your
measurement
position, the
conditions
under which
you measure
or the time of
measureme
nt, are
different
during each
measureme
nt.

Solution

For a meaningful
comparison, try to
measure under
similar conditions.
For example, take
daily
measurements at
approximately the
same time, on the
same wrist, or as
directed by a
doctor.

Problem Possible

cause

Solution

You are using

You

My blood
pressure
measure
ment from
the hospital
is different
from the
measure
ment at
home.

The result is
different
when I
perform
measure
ments on
my right
wrist.

The blood
pressure
monitor
does not
work when I
press the
'on' button

The light of
the display
dims and a
battery
symbol+Lo
is showing

The display
shows Err

The display
shows E3

The display
shows E10
or E11

The display
shows E20

The display
show E21

The display
shows EExx

Data
transmission
or pairing
failed.

Fluctuations
of blood
pressure
during the
day are
normal.

medication.

performed
multiple
measure
ments
directly after
each other.

Multiple
variables may
affect your
blood
pressure such
as the
weather,
emotions
and exercise.

The blood
pressure
monitor is
suitable to be
used on both
wrists, but the
measurement
results on the
right wrist
and left wrist
will differ.

The
rechargeable
battery is
empty.

The lock
switch is set
to the
'locked'
postion.

The battery is
low.

Communica
tion error.

The cuff is
not properly
secured.

The device
detected
motion,
talking or the
heart rate is
too weak
during the
measureme
nt.

The device
does not
detect the
heart rate.

The
measurement
failed.

A system
error
occurred.

Bluetooth is
off.

The Philips
HealthSuite
health app is
off.

Blood pressure
fluctuates from
minute to minute
and normally
shows a circadian
rhythm over a
24-hour period,
with highest
readings in the
afternoons and
lowest readings at
night. That is why,
for comparable
measurements, the
measurements
should be taken at
approx. the same
time of day.

The variations in
blood pressure can
be greater if you
are using
medication.

Wait at least 3
minutes between
measurements.
This allows your
blood circulation to
recover.

Pay attention when
you measure your
blood pressure at
home. Check for
instance:
If the cuff is not too
tight or too loose.
If the cuff is
properly attached
on the wrist.
If you feel anxious
or stressed, try to
relax. Take a deep
breath 2-3 times
before you start a
measurement.
Advice: Rest for 5
minutes before you
measure your
blood pressure.

For a meaningful
comparison, try to
measure under
similar conditions
and measure on
the same wrist
every time.

Recharge the
battery (see
'Charging').

Set the lock switch
to the 'unlocked'
position (Fig. 7).

Charge the battery
(see 'Charging').

Check if the app is
on and try data
transmission again.

Refasten the cuff,
wait for 3 minutes
and then measure
again.

Wait for 3
minutes and then
measure again. Do
not move during
measurement.

Make sure the
device is in contact
with the skin.
Loosen the
clothing on the arm
and measure again.

Wait for 3 minutes
and then measure
again.

Retake the
measurement. If
the problem
persists,
contact the Philips
Consumer Care
Center in your
country.

Turn on Bluetooth
on your mobile
device.

Press the icon on
your mobile device
to activate the
health app.

Problem Possible

cause

Solution

The blood
pressure
monitor and
mobile
device are
more than 5
meters away
from each
other.

You selected
the wrong
profile on the
blood
pressure
monitor.

Place your mobile
device closer to the
blood pressure
monitor.

Select the correct
user profile on the
blood pressure
monitor before
your measurement.
Otherwise the data
cannot be
transmitted to your
app. Repeat the
measurement with
the correct profile
selected

Specifications

Power supply

Display Display with white

Measurement method Oscillometric method

Measurement range Rated cuff pressure:

Accuracy Pressure:

Normal operating
conditions

Storage and
transportation
conditions

Measurement
perimeter of the wrist

Net weight Approx. 100g

External dimensions Approx.

Accessories USB cable, user manual

Mode of operation Continuous operation

Degree of protection Type BF applied part

Protection against
ingress of water

Device classification Battery Powered Mode:

Caution: No modification of this equipment is
allowed.

3.7V 420mAH built-in
rechargeable li-polymer
battery

backlight
Visible area = 46.8mm (L)
x29.3mm (W)

0kPa-40kPa
(0mmHg-300mmHg)
Measurement pressure:
4kPa-34kPa
(40mmHg-230mmHg)
heart rate: 40-199 beats
per minute

5°C-40°C
within ±0.4kPa
(±3mmHg)
heart rate:±5% of
measurement result on
display

Temperature: 5°C to
40°C. Relative humidity:
≤85%RH. Atmospheric
pressure: 86kPa to
106kPa

Temperature: -20°C to
60°C. Relative humidity:
10% to 93%. Atmospheric
pressure: 50kPa to
106kPa

About 13.5cm-21.5cm

80mm×65mm×13.2mm

IP22, This means:
protected against access
to hazardous parts with a
finger and against
vertically falling water
drops when tilted up to
15 degrees.

Internally Powered ME
Equipment. Class II ME
Equipment

Electromagnetic emissions and immunity

The device is approved according to EMC safety
standard EN 60601-1-2. It is designed to be used in
typical domestic environments.

EMC Guidance

- The Blood Pressure Monitor needs special
precautions regarding EMC and needs to be
installed and put into service according to the
EMC information provided in the accompanying
documents.

- Wireless communications equipment such as
wireless home network devices, mobile phones,
cordless telephones and their base stations,
walkie-talkies can affect this equipment and
should be kept at least a distance d = 3.3 m
away from the equipment.

Note: As indicated in IEC 60601-1-2:2007 for ME
equipment, a typical cell phone with a maximum
output power of 2 W yields d = 3.3 m at an
immunity level of 3V/m.

Table 1 Guidance and manufacturer's
declaration – electromagnetic emissions

- for all ME equipment and ME systems

Guidance and manufacturer’s declaration –
electromagnetic emissions
The device is intended for use in the
electromagnetic environment specified below. The
customer or the user of the device should assure
that it is used in such an environment.

Emissions test Com

pli
ance

Electromagnetic
environment ­guidance

RF emissions
CISPR 11

RF emissions
CISPR 11

Harmonic
emissions IEC
61000-3-2

Voltage
fluctua
tions/flicker
emissions IEC
61000-3-3

Group 1 The device must emit

Class B

Not
applica
ble

Not
applica
ble

electromagnetic
energy in order to
perform its intended
function. Nearby
electronic equipment
may be affected.

Guidance and manufacturer's declaration – electromagnetic immunity – for all ME equipment and ME systems

Guidance and manufacturer’s declaration –
electromagnetic immunity
The device is intended for use in the
electromagnetic environment specified below. The
customer or the user of the device should assure
that it is used in such an environment.

Immu
nity
test

IEC
60601
test
level

Com
pli
ance
level

Electromagnetic
environment ­guidance

Electro
static
dis
charge
(ESD)
IEC
61000-
4-2

Electri
cal fast
tran
sient/b
urst IEC
61000-
4-4

Surge
IEC
61000-
4-5

Voltage
dips,
short
interrup
tions
and
voltage
varia
tions on
power
supply
input
lines IEC
61000-
4-11

Power
fre
quency
(50/60
Hz)
magnet
ic field
IEC
61000-
4-8

Note: UT is the AC mains voltage prior to
application of the test level.

±6 kV
contact
±8 kV air

±2 kV for
power
supply
lines
±1 kV for
input/o
utput
lines

±1 kV
line(s) to
line(s)
±2 kV
line(s) to
earth

<5% UT
(>95%
dip in
UT) for

0.5
cycle
40% UT
(60%
dip in UT
) for 5
cycles
70% UT
(30% dip
in UT )
for 25
cycles
<5% UT
(>95%
dip in UT
) for 5 s

3A/m 3A/m Power frequency

±6 kV
contact
±8 kV
air

±2 kV
for
power
supply
lines

±1 kV
line(s)
to
line(s)

<5% UT
(>95%
dip in
UT) for

0.5
cycle
40% UT
(60%
dip in
UT ) for
5
cycles
70% UT
(30%
dip in
UT ) for
25
cycles
<5% UT
(>95%
dip in
UT ) for
5 s

Floors should be
wood, concrete or
ceramic tile. If
floors are covered
with synthetic
material, the
relative humidity
should be at least
30%.

Mains power
quality should be
that of a typical
commercial or
hospital
environment.

Mains power
quality should be
that of a typical
commercial or
hospital
environment.

Mains power
quality should be
that of a typical
commercial or
hospital
environment. If the
user of the device
requires continued
operation during
power mains
interruptions, it is
recommended
that the device be
powered from an
uninterruptible
power supply or a
battery.

magnetic fields
should be at levels
characteristic of a
typical location in
a typical
commercial or
hospital
environment.

Table 4 Guidance and manufacturer's declaration – electromagnetic immunity –for ME equipment and ME systems that are not life supporting

Guidance and manufacturer’s declaration –
electromagnetic immunity .The device is intended
for use in the electromagnetic environment
specified below. The customer or the user of the
device should assure that it is used in such an
environment.

IMMUNITY
test

IEC 60601
TEST LEVEL

Compliance
level

Conducted RF
IEC
61000-4-6

Radiated RF
IEC
61000-4-3

Electromagnetic environment - guidance

Portable and mobile RF communications
equipment should be used no closer to any part of
the device, including cables, than the
recommended separation distance calculated from
the equation applicable to the frequency of the
transmitter.
Recommended separation distance:
d = 1.2 ÖP
d = 1.2 ÖP 80 MHz to 800MHz
d = 2.3 ÖP 800 MHz to 2.5 GHz
where P is the maximum output power rating of
the transmitter in watts (W) according to the
transmitter manufacturer and d is the
recommended separation distance in metres (m).

3 Vrms
150 kHz to
80 MHz

3 V/m
80 MHz to 2.5
GHz

3 Vrms

3 V/m

Field strengths from fixed RF transmitters, as
determined by an electromagnetic site survey (a),
should be less than the compliance level in each
frequency range (b).
Interference may occur in the vicinity of equipment
marked with the following symbol:

NOTE 1 At 80 MHz and 800 MHz, the higher
frequency range applies.
NOTE 2 These guidelines may not apply in all
situations. Electromagnetic propagation is affected
by absorption and reflection from structures,
objects and people.
(a) Field strengths from fixed transmitters, such as
base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio,
AM and FM radio broadcast and TV broadcast
cannot be predicted theoretically with accuracy. To
assess the electromagnetic environment due to
fixed RF transmitters, an electromagnetic site
survey should be considered. If the measured field
strength in the location in which the device is used
exceeds the applicable RF compliance level
above, the device should be observed to verify
normal operation. If abnormal performance is
observed, additional measures may be necessary,
such as re-orienting or relocating the device.
(b) Over the frequency range 150 kHz to 80 MHz,
field strengths should be less than 3V/m.

Table 6 Recommended separation distances between portable and mobile RF communications equipment and the ME equipment or ME system – for ME equipment and ME systems that are not life supporting

Recommended separation distances between
portable and mobile RF communications
equipment and the device.
The device is intended for use in an
electromagnetic environment in which radiated RF
disturbances are controlled. The customer or the
user of the device can help prevent
electromagnetic interference by maintaining a
minimum distance between portable and mobile
RF communications equipment (transmitters) and
the device as recommended below, according to
the maximum output power of the
communications equipment.

Separation distance according to
frequency of transmitter (m)

Rated
maximum
output
power of
transmitter
(W)

0.01 0.12 0.12 0.2

0.1 0.37 0.37 0.74

1 1.2 1.2 2.3

10 3.7 3.7 7.4

100 12 12 23

For transmitters rated at a maximum output power
not listed above, the recommended separation
distance d in metres (m) can be estimated using
the equation applicable to the frequency of the
transmitter, where P is the maximum output power
rating of the transmitter in watts (W) according to
the transmitter manufacturer.
NOTE 1 At 80MHz and 800MHz, the separation
distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all
situations. Electromagnetic propagation is affected
by absorption and reflection from structures,
objects and people.

150 kHz to
80 MHz
d = 1.2 Ö P

80 MHz
to 800
MHz
d = 1.2 Ö P

800 MHz
to 2.5 GHz
d = 2.3