TOC-FrontMatter.r1.fm Page i Wednesday, March 5, 2003 4:31 PM
Welcome to DIRECTV
TOC-FrontMatter.r1.fm Page ii Wednesday, March 5, 2003 4:31 PM
SDOC-00072-500 Rev. A
3111 176 51121
Philips Consumer Electronics, A Division of Philips Electronics North America Corp. Philips is a
registered trademark of Koninklijke Philips Electronics, NV.
DIRECTV and the Cyclone Design logo, DIRECTV SPORTS THIS WEEK, and Advanced Program
Guide are trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corp., and are used with
permission. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245.
TiVo and the TiVo logo are a registered trademarks of TiVo Inc. The Instant Replay logo, the Jump logo,
TiVolution Magazine, Season Pass, WishList, Overtime Scheduler, the Thumbs Down logo and text, the
Thumbs Up logo and text, TiVo and Line Design (smile)
are trademarks of TiVo Inc. 1999, 2000. All rights reserved.
TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160.
Manufactured under license from Dolby Laboratories.
“Dolby” and the double-D symbol are trademarks of Dolby Laboratories.
All other trademarks are the properties of their respective owners.
TOC-FrontMatter.r1.fm Page iii Wednesday, March 5, 2003 4:31 PM
Welcome to the DIRECTV family!
DIRECTV offers you more Hollywood hits, classic movies, family programming, news, and
a wide range of exciting sports action. Plus access to 36 commercial-free audio channels.
And that’s only the beginning.
More Choices than ever before.
With access to over 225 channels, it’s easy to see why DIRECTV has become the
entertainment choice for millions of American families. And it’s all digitally delivered, so
you get digital-quality sound and razor-sharp picture every time you turn on your TV!
®
DIRECTV
With DIRECTV service, the main event is at your house! You’ll have access to great
movies, exclusive special live sports, concerts and special events. DIRECTV offers up to 55
different pay per view choices a day. There’s no need to order by phone. Just use your
remote control to give all your friends and family a front-row seat! (Phone connection
required.)
DIRECTV knows sports.
DIRECTV offers access to more sports than you ever thought possible. So you can follow
your favorite team across the country with our pro & college sports subscriptions.
DIRECTV will take you to the arena for the best sports has to offer. Tune to Channel 212 for
DIRECTV SPORTS THIS WEEK
Pay Per View movies and events.
®
.
With DIRECTV you're in control.
®
Your new DIRECTV
including the DIRECTV Advanced Program Guide
DVR brings you the hottest new entertainment technology,
™
, with up to 14 days of program
listings, and the ability to pause and replay live TV. Plus, with Pick Programs to Record and
the other incredibly powerful and easy to use features of your DIRECTV DVR service, you
will have a Season Pass
™
to all your favorite programming.
iii
TOC-FrontMatter.r1.fm Page iv Wednesday, March 5, 2003 4:31 PM
TOC-FrontMatter.r1.fm Page vii Wednesday, March 5, 2003 4:31 PM
Using this Guide
This User’s Guide describes how to connect your new DIRECTV® DVR to your television
and other audio/video equipment. It also provides valuable information about the features and
use of the DVR.
Glossary of Icons. The inside front cover of this guide provides an introduction to the remote
control. The inside back cover has a “Glossary of Icons” that explains many of the graphic
symbols you will see when using your DVR.
Useful Terms. Many of the technical terms you may encounter in this guide are explained in
the “Useful Terms” section beginning on page 5.
Screen Paths. Notes at the bottom of some pages show you how to find the screen being
discussed on that page. For example, page 70 describes the “Record by Time or Channel”
feature. At the bottom of the page is the note “DIRECTV Central Pick Programs to Record
Record by Time/Channel” This note means you can find Record by Time/Channel, the
screen being discussed, by going to DIRECTV Central (press the DIRECTV button on your
remote control) and selecting Pick Programs to Record, then Record by Time/Channel.
®
DIRECTV
DVR with TiVo® Service. The recording service provided through the DIRECTV®
DVR.
DIRECTV DVR. Refers collectively to the satellite antenna receiver and the DVR hardware.
Throughout this guide, you will see
important and helpful notes and
tips in this format.
vii
TOC-FrontMatter.r1.fm Page viii Wednesday, March 5, 2003 4:31 PM
The TiVo Logo. As you use your DIRECTV DVR, you’ll see the TiVo logo in places like the
Now Playing List and TiVo Suggestions. Your new DVR incorporates the latest DVR (Digital
Video Recorder) technology from TiVo. This means you have access to exclusive TiVo
features such as WishList
Down
product that will change the way you watch television.
Before you install the DVR, mount
the satellite dish antenna.
Professional installation is highly
recommended. Your dish must be
mounted, with cables running to the room
where your DVR will be installed, before
you can begin the DVR installation as
described in this guide. Dual LNB dish
antenna connection required for full
functionality.
Getting Started
After a satellite dish antenna has been installed, you’re ready to start using this guide:
1. Connect the DVR according to the proper setup for your Audio/Video equipment. (See
2. Complete Guided Setup to point your satellite dish antenna and activate the DIRECTV
Start using your DIRECTV DVR. It’s easy! Learn the basics by browsing the back of the Start
Here card. Take the five tours in chapter 3 of this User’s Guide for an interactive way to learn
about the DVR’s powerful features. Chapters 4, 5, 6, and 7 describe the DVR service in detail.
Read through them to become familiar with the service. Chapter 8 provides a comprehensive
troubleshooting guide in case you have questions.
™
searches, Season Pass™ recordings, Thumbs Up™ and Thumbs
™
, TiVo Suggestions, and TiVolution Magazine®, all in one seamlessly integrated
chapter 1, “Connecting.”)
®
DVR with TiVo
service following the instructions in chapter 2, “Guided Setup.”
®
viii
Ch1_Connecting_DTV3.1.r1.fm Page 1 Wednesday, March 5, 2003 4:22 PM
CHAPTER
1
Connecting
Overview2
Before You Begin3
Useful Terms5
Cables and Accessories9
Setup Examples10
Ch1_Connecting_DTV3.1.r1.fm Page 2 Wednesday, March 5, 2003 4:22 PM
Chapter 1
Jacks are places where cables can
be connected.
OUTIN
Always connect cables from the
OUT jack of one device to the IN
jack of the next. Never connect an IN to an
IN or an OUT to an OUT.
Connecting
Overview
TV used to be simple: no color, no digital video, no stereo sound, no digital audio, no
choices. All you needed was an antenna and a TV. The antenna captured pictures and
sounds. A wire connected the antenna to the TV to transfer pictures and sounds.
As televisions have acquired more features, and new devices have been created to work
with them, it may seem that everything has become more complex. Fortunately, the
fundamentals haven’t changed. You may have a VCR, a DVD player and a game system,
in addition to a satellite dish antenna. However, one thing has remained the same: what
you need to do is get the pictures and sounds from their source (the satellite dish antenna)
to your TV.
You use cables to make a path over which the pictures and sounds travel from your
satellite dish antenna to your TV.
On the back of your equipment you will find several jacks. Some are labeled IN and some
are labeled OUT. The pictures and sound enter a piece of equipment through a cable
connected to an IN jack and leave through a cable connected to an OUT jack.
®
When you connect your DIRECTV
equipment, you are simply creating a path that starts at the satellite dish antenna and goes
in (through IN jacks) and out (through OUT jacks) of your equipment until it reaches
your TV.
DVR to your television and other audio/video
2
Ch1_Connecting_DTV3.1.r1.fm Page 3 Wednesday, March 5, 2003 4:22 PM
Before You Begin
Make sure that all of your equipment is turned off and the DIRECTV DVR is unplugged.
Connecting to a Phone Line
You will need access to a standard analog phone jack. Your DVR needs to be connected to
a phone line to communicate with DIRECTV. The DVR occasionally makes a brief
phone call to get updates to the DVR service and Showcases, and for pay per view
functionality.
You do not need to install a new telephone jack or phone number for the DVR to work; it
can detect when your phone line is in use and will only make calls when the phone line is
available. If you don’t have a phone jack nearby, you can use the 25 foot phone cord that
ships with the DVR. If your phone jack is being used for a phone, you can use the
provided splitter to connect both the phone and the DVR to the same phone jack.
Before You Begin
1
Your DVR should not be used with
a digital PBX phone system. Doing
so may permanently damage your DVR’s
modem and will void your warranty.
Digital PBX phone systems allow many
phones to share a single telephone
number and are usually used in hotels and
office buildings. If you are installing the
DVR in your home, it is very unlikely that
you are using a digital PBX phone system.
Connecting a Dual LNB or a Multi-Satellite Dish Antenna
Your DVR comes equipped with two jacks for satellite input. While the DVR will work if
connected to only one satellite input, connecting both allows you to record from two
channels at the same time. All of the connection examples in this chapter give instructions
for configuring the DVR with connections to both satellite input jacks.
Both a Round Dual LNB dish antenna and an Oval 2 or 3 satellite dish antenna connect to
at least two coaxial RF cables. To connect both of your DVR’s satellite input jacks, you
must have two coaxial RF cables coming from your satellite dish antenna to the room
where the DVR will be installed.
If you have a Single LNB satellite
dish antenna, you will need to
upgrade to a Dual LNB for full
functionality. Contact your satellite dish
antenna manufacturer for more
information about upgrading.
Your DIRECTV DVR is multi-satellite
capable if used with a DIRECTV
Multi-Satellite Dish Antenna,
not included..
3
Ch1_Connecting_DTV3.1.r1.fm Page 4 Wednesday, March 5, 2003 4:22 PM
Chapter 1
For information on how to switch
between watching antenna or
cable channels and watching DIRECTV
channels, see the connection example in
Chapter 2 that is most appropriate to your
configuration.
The DVR does not have an on/off
switch. To turn the DVR on, plug it
in. The DVR, like a clock or a refrigerator,
is designed for constant use and does not
need to be turned off. If you must turn it
off—for example, to move it—simply
unplug it. (The DVR does have an optional
standby mode, explained on page 55.)
Connecting
If you currently own a Dual LNB satellite dish antenna that is already connected to two
TVs, you can purchase a multiswitch (described on page 6) that will allow you to connect
two cables to your new DVR as well as one to an existing receiver for your second TV.
Using an Antenna or Cable Connection, in Addition to DIRECTV Programming
®
If you have an antenna or cable connection in addition to your satellite dish antenna, you
can watch antenna or cable channels while recording DIRECTV
®
channels. However,
recording and other features (such as parental controls, purchasing pay per view programs,
viewing on-screen menus, or pausing live TV), do not work on cable or antenna channels.
Caring for your DIRECTV DVR
Do not drop. Your new DVR contains a hard disk drive that is constantly in motion; it
may be damaged if the DVR falls or is dropped. Place the DVR in a stable location.
Unplug before moving. To prevent damage to sensitive components such as the hard disk
drive, always unplug your DVR and then wait a moment for the hard disk to stop spinning
before moving it.
Do not stack. Your DVR is NOT designed to carry the weight of other consumer
components such as VCRs, DVD players, or A/V receivers.
Flat, hard surface. The DVR should rest on a flat, hard surface only. Do not operate it on
a carpet or other padded surface, as this can inhibit proper ventilation and cause the unit to
overheat.
Use a surge protector. Like all electronics equipment, your DVR can be damaged by
fluctuations in your power supply. Purchasing a surge protector is highly recommended. If
Be sure to read the safety
instructions on page 148.
you purchase a surge protector that allows you to plug in both your DVR’s power and
your telephone cord, you may prevent damage to the parts of your DVR that are connected
to your phone line as well!
4
Ch1_Connecting_DTV3.1.r1.fm Page 5 Wednesday, March 5, 2003 4:22 PM
Useful Terms
If you’re not an audio/video wizard, you may find yourself stumbling over some of the
names, features and functions of various pieces of equipment. Here’s a quick reference to
help you understand some of the terms you may encounter during installation.
Satellite Dish Antennas—Types and Terms
Round Single Satellite Dish Antenna, Oval 2 Satellite Dish Antenna, and Oval 3
Satellite Dish Antenna: The names Round single, Oval 2, and Oval 3 satellite dish
antennas refer to both the most common shape of the dish and the number of satellites
from which a dish can receive information. To determine what type of dish you have, look
at the arm extending out from the dish. At the end of this arm are one or more “fingers”
ending in mushroom shaped parts pointing back at the dish. A single satellite dish antenna
has one of these “fingers” pointing back at the dish, a 2 satellite dish antenna has two, and
a 3 satellite dish antenna has three. If you own a 2 or 3 satellite dish antenna, your DVR
will not work properly unless you have connected a multiswitch with at least four inputs
and two outputs. For a definition of a multiswitch, see page 6.
Round Single
satellite dish
antenna
Useful Terms
Oval 2
satellite dish
antenna
Oval 3
satellite dish
antenna
1
Single LNB and Dual LNB Satellite Dish Antennas: Single LNB and Dual LNB refer to
the number of independent signals a dish can send to your audio/video equipment. A
Single LNB sends one signal and has one jack, or connector, inside the arm extending
from the dish. A Dual LNB sends two signals and has two jacks. The easiest way to
determine what type of dish you have is to consult the documentation that came with the
dish. Disassembling the dish to determine its type is not recommended.
Satellite Receiver: A satellite receiver does what its name suggests and more. It
“receives” the signal from your satellite dish antenna, then translates it into a signal your
®
TV can understand, then sends it to the TV. Your DIRECTV
DVR has a built-in satellite
receiver.
Single LNB
(Single Satellite)
Dual LNB
(Single Satellite)
5
Ch1_Connecting_DTV3.1.r1.fm Page 6 Wednesday, March 5, 2003 4:22 PM
Chapter 1
Connecting
Dual Tuner: A tuner picks one channel out of all of your available channels. This allows
you to view a single channel and to change channels. “Dual tuner” means your DIRECTV
DVR has two tuners. It can pick out two channels at once, allowing you to record programs
on two channels at the same time.
Multiswitch: A multiswitch lets you use the signal from one satellite dish antenna for more
than two TVs. If you currently own a Dual LNB dish that is connected to two televisions, a
multiswitch will allow you to connect two cables to your new DVR as well as one to a
satellite receiver on your second television. If you own a 2 or 3 satellite dish antenna, your
DVR will not work unless you have connected a multiswitch with at least four inputs and
two outputs.
Access Card: Your access card contains information about your DIRECTV programming
subscription. It must be properly inserted and activated for your DVR to work.
Transponder: A transponder is a piece of radio equipment on a satellite. The DIRECTV
transponders receive information from DIRECTV and rebroadcast it to your satellite dish
antenna. Each transponder rebroadcasts a different set of channels. If the DVR does not
receive a signal for an individual transponder, it will not be able to show that transponder’s
channels. Each satellite may have a different number of transponders on it.
Cables and Connections
Composite Video and Left/Right (L/R) Audio Cables: Composite Video and Left/Right
(L/R) Audio cables may appear to be just one cable, but are actually three separate cables.
The yellow composite cable transfers video. The white and red L/R Audio cables, when
used together, transfer stereo sound. These three cables can be used together or separately.
For example, you could use an S-Video cable to transfer video and use white and red L/R
Audio cables to transfer audio. In this case, you would not need to use the yellow
Composite Video cable at all.
6
Ch1_Connecting_DTV3.1.r1.fm Page 7 Wednesday, March 5, 2003 4:22 PM
Coaxial RF Cable: A coaxial RF cable transfers both audio and video on a single cable.