9 Using Your Medical Alert Service When You Need Help
11 Using the Inactivity Timer (optional)
12 The Reminder Message
13 Using Your CarePartner Telephone Features
16 Care and Maintenance
17 Accessories for Your CarePartner Telephone with Reminders
18 Batteries and Service
19 Troubleshooting Guide
Congratulations on your choice of the Philips Lifeline CarePartner Telephone
with Reminders. For over 30 years, Philips Lifeline has been North America’s
leading provider of medical alert products and services, and currently we are
helping hundreds of thousands of people across the United States and Canada
enhance their independence and quality of life.
The CarePartner Telephone
with Reminders
The CarePartner Telephone with Reminders is a full-featured telephone that
incorporates the benets of a medical alert service with reminder message
functionality. This User’s Manual is an easy-to-follow instructional guide that
contains all of the information you will need to operate your CarePartner
Telephone.
Enhanced Telephone Features
The CarePartner Telephone is equipped with features that enhance daily
communication.
• Large, high-contrast push buttons for easy dialing and feature access.
• Lighted keypad for night-time use.
• Speakerphone for hands-free conversation.
• Volume controls for handset, speakerphone and ringer.
• Enunciated dialing feature announces each number as it is pressed to ensure
correct dialing.
• Memory dial keys for quick and convenient dialing.
NOTE
Before you attempt to
use the CarePartner
Telephone, please read this
manual thoroughly and
refer to the CarePartner
Telephone with Reminders
Installation Manual as
needed.
Model 9500 User’s Manual4
CarePartner Telephone Features
The CarePartner Telephone with Reminders allows you to call for help 24 hours a
day by pressing your Personal Help Button.
• When pressed, the lightweight, waterproof Personal Help Button signals the
CarePartner Telephone to call for help.
• VoiceAssist claries the operation of the CarePartner Telephone.
• 12 or 24-hour programmable Inactivity Timer noties the Response Center if you
have not reset within the selected time period.
• Red HELP button, when pressed, transmits a help signal to the Response Center.
• Yellow RESET button pressed by a responder signals that help has arrived.
• 24-hour rechargeable battery back-up ensures protection in the event of a power
failure.
Reminder Features
The CarePartner Telephone with Reminders can be programmed with up to six
user-recorded voice messages that can be set to play at specied times. There are
three different types of reminders:
• Daily reminders play once every day.
• Weekly reminders play once a week.
• One-time reminders play only once.
NOTE
Reminders can be
programmed from the
subscriber’s home or from
a remote location such as
a caregiver’s home, nurse’s
ofce or doctor’s ofce.
For instructions on how
to program reminders,
see the CarePartner
Telephone with Reminders
Installation Manual.
Instructions on how to
respond to a reminder are
included in this manual.
Model 9500 User’s Manual5
VoiceAssist
The CarePartner Telephone with Reminders is equipped with VoiceAssist, a friendly,
reassuring voice that claries the operation of the CarePartner Telephone and
makes it easy to use.
Help Alarms
Situation Message Played
When you press either
your Personal Help Button
or the red HELP button
“Help call in progress…
please wait!”
Time and Date Announcement
VoiceAssist announces the correct time and day of the week each time you press
the yellow RESET button.
Enunciated Dialing Prompts (optional)
VoiceAssist has the capability to announce each number as it is pressed. With
this enunciated dialing feature, you can be sure that you are dialing correctly.
To turn the enunciated dialing prompts on or off, use the following
instructions:
Action Instructions
To turn the enunciated
dialing prompts ON
With the handset on-hook,
press: Star (*), 3, 1, 1
To turn the enunciated
dialing prompts OFF
With the handset on-hook,
press: Star (*), 3, 0, 0
Smoke Alarm (optional Smoke Detector)
Situation Message Played
Smoke Detector
is activated
Model 9500 User’s Manual6
“Smoke alarm…press yellow RESET
to cancel” (ONLY IF RESPONSE IS
NOT NEEDED)
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