Philips 6800 User Guide

CarePartner® 6800 Communicator
Designed for you, designed for life.
The CarePartner 6800 is the latest in Philips
Lifelines series of continuously enhanced
products, providing new flexibility for programs.
It also makes the Lifeline service even more
consumer-friendly, increasing subscriber
satisfaction and caregiver peace of mind.
Enhanced audio design improves switching
between the subscriber and the Philips
Lifeline Response Associate, providing clearer
communications. And the new Help Call
messaging is more reassuring and informs the
subscriber that a Personal Response Associate
will be with them momentarily.
New Activation Voice Prompts are pre-
recorded, user friendly voice messages which
provide step-by-step guidance through the
installation process. Lifeline programs can use
Philips Lifeline
111 Lawrence Street Framingham, MA 01702 Telephone: 800-451-0525 Fax: 508-988-1384 www.lifelinesystems.com
© 2007 All rights reserved. Lifeline is a registered trademark of Philips. MKT5009, Rev. 02
Philips Lifeline Canada
95 Barber Greene Road, Suite 105 Toronto, ON m#C 3E9, Canada Telephone: 800-387-8120 Fax: 416-445-5402 www.lifeline.ca
the Activation Voice Prompts as a teaching tool
for new installers or enable other healthcare
professionals to complete an installation when
they are making a home visit.
In those cases when caregivers want to install
the service the same day of discharge, or when
the subscriber prefers the caregiver to
perform the installation, the CarePartner 6800
with its Activation Voice Prompts is a valuable
tool to meet the needs of these consumers.
The consumer-oriented User Manual becomes
a permanent resource for the subscriber and
caregiver to help them better understand the
features and benefits of the Lifeline service.
The optional consumer-friendly package can be
used to communicate a more positive image of
a medical alert service reducing the perceived
Benefits of Lifeline CarePartner 6800 Communicator
• Enhanced Audio Performance
• Subscriber-friendly Help Call Messaging
• Consumer-oriented User Manual and Packaging
stigma and encouraging the subscriber to
embrace their Lifeline service.
Features and Benefits for Lifeline Subscribers
Pleasant fit with home décor
Integrated antenna with talc case and gray reset bar easily meshes with other telephone equipment.
Wide button range affords broader protection area
Super Hetrodyne emergency signal receiver and wide microphone range increase subscriber protection. High volume speaker with enhanced audio performance Adjustable controls can be set to high volumes to help those with hearing limitations. New audio design improves switching between subscriber and the Philips Lifeline Response Associate.
Connection confirmation message during Help Call
Message confirms Help Call has connected with the Philips Lifeline Response Center, reassuring the subscriber that a Personal Response Associate will be with them momentarily.
RSVP™ remote call answering
Subscribers can use the speakerphone to answer incoming telephone calls just by pressing their personal help button.
Inactivity timer
Selectable 12 or 24 hour periods. This optional feature notifies the Philips Lifeline Call Center if the subscriber has not reset the unit within the selected time period. Feature selected through Lifeline Promline Service.
Consumer-friendly User Manual and Packaging
The User Manual is designed as a permanent reference for use by subscriber and caregivers helping them to better use and appreciate the Lifeline service. The optional Consumer Packaging can be used to deliver a positive image of Lifeline and reduce the perceived stigma and resistance to service.
Features and Benefits for Programs
Minimal pre-installation prep
Rechargeable battery does not need to be charged before installation and within one hour of charging will provide back up for four hours.
Easy trouble shooting assistance
Flashing green light indicates trouble. By pressing RESET, the unit announces problem type: phone off hook, no power, and low battery.
Activation Voice Prompts
The Activation Voice Prompts are user-friendly pre-recorded voice prompts which provide step-by-step guidance through the installation process. Can be used by program installers, other healthcare professionals or caregivers.
Self-Test mode / AutoLearn
Allows installers to easily auto-learn Personal Help Buttons, test the telephones functions and the button range. VoiceAssist™ guides the set-up and troubleshooting process.
Program-friendly packaging
Transparent inner packaging shell is precisely contoured for compact storage with all necessary cords and help buttons. Packaging shell can be quickly inspected for completeness from the outside before delivery to subscriber.
Clearly labeled connections
Clearly labeled connections with color coded cords and many voice prompts guide the installation process.
Multiple subscriber support
The CarePartner communicator can be set up for up to eight Personal Help Buttons – giving added protection to the spouse or caregiver who also want the protection of Lifeline.
®
Personal Help Button
Each CarePartner communicator comes with a light-weight, waterproof, attractive Classic Pendant™ or Slimline™ Personal Help Button. The Slimline offers the choice of necklace or wrist wear.
Safety Features
Continuous telephone line and power testing
The telephone line and AC power are continuously monitored. The battery is tested daily when operating on AC power and is continuously tested when operating on battery power.
TelAssure™
Reminds subscribers to connect with the Philips Lifeline Call Center each month so that they are assured of service response when help is needed.
Low battery warning
The unit will automatically alert the Philips Lifeline Call Center when the unit’s back-up battery is low.
Status indicator
Indicates power and phone line status and flashes if a secondary extension phone is off the hook.
Self check protection
If a subscriber forgets to test their unit monthly the CarePartner 6800 will automatically send a self check call to Lifeline when the program is centrally monitored by Philips Lifeline. The Personal Help Button reports hourly to the Communicator and if a low battery is detected the Communicator automatically calls the Philips Lifeline Call Center.
30-hour power failure protection
A rechargeable battery back-up of up to 30 hours during a power failure offers added protection.
Cancel reset (centrally monitored feature only)
The Philips Lifeline Call Center can reset the unit for the subscriber.
Phone line compatible
Modular jack, cord for RJ31x or CA38A line seizure jacks optional. Tone or rotary/pulse dial is automatically selected.
Telephone/answering machine port/computer modem
An auxiliary modular jack is available for quick answering machine installation. The 6800 automatically disconnects auxiliary jack during help call.
Specifications
Color: Talc
Size: 7 inches (17.5cm) wide, 6 1/2 inches (16.5cm) high, 6 1/2 inches (16.5cm) deep
Weight: 3 lbs
Power Requirements: 120V 60HZ 50mA
Environmental:
Operating Temperature: 32F (0C) to 120F (45C)
Storage Temperature: 4F (-20C) to 140F (60C)
Agency Compliances: FCC Part 15 and 68, UL 1637, Industry Canada RSS-210, CS-03
Surge Protection: Significantly exceeds IEEE std. 587 Surge Protection Standard
Communications: Automatic pulse or tone selector
Compatible Devices: Slimline Personal Help Button (Model 324) Classic Pendant Personal Help Button (Model 324) Access™ package for physically challenged SA 400 Wireless Smoke Detector
Warranty: 2 years
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