Philips 65PUS8601 Schematic

Colour Television Chassis
QM15.1E
LA

Contents Page Contents Page

1. Revision List 2
2. Technical Specs, Diversity, and Connections 2
3. Precautions, Notes, and Abbreviation List 6
4. Mechanical Instructions 10 Cable dressing 55" 8601 series 10 Cable dressing 65" 8601 series 12 Cable dressing 65" 8901 series 13 Service Positions 14 Set Disassembly / Assembly 14
5. Service Modes, Error Codes, and Fault Finding 23
6. Alignments 33
7. Circuit Descriptions 36
7. IC Data Sheets 43
9. SSB Block Diagrams, SSB Floor Plans and Set Wiring Diagrams Architectural Diagram MTK 5593U+ with PQ BO45
10. Circuit Diagrams and PWB Layouts Drawing PWB B 715G7132 SSB SSB 715G7132 - Thermal Foam Location on 8601 series 84 SSB 715G7132 - Thermal Foam Location on 8901 series 85 O Bolton Cu23b - 15G7085 86 101-102 Bolton Cu23b - 715G7085 - Thermal Foam Location 103 J 715G7074 IR/LED Panel 104 105 E 715G7065 Keyboard control panel 108 109 ALC 715G6981 AmbiLight 8-LED 110 ALC 715G7004 AmbiLight 7-LED 113 ALC 715G7006 AmbiLight 9-LED 116 ALC 715G7007 AmbiLight 10-LED 119 ALC 715G7008 AmbiLight 6-LED 122
11. Styling Sheets 8601 series 55" 127 8601 series 65" 128 8901 series 65" 129
55 82-83
Published by PvH/SC 1619 Consumer Care Printed in the Netherlands Subject to modification EN 3122 785 19993
2016-May-09
2016 ©
TP Vision Netherlands B.V.
All rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly. PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.
EN 2 QM15.1E LA1.
Revision List

1. Revision List

Manual 3322 785 1980.0
First release.
Manual 3322 785 1999.1
Chapter 5: Updated Tables 5-1 Service Alignment Mode
Overview, 5-2 Factory Mode Overview, 5-3 Service Mode Overview and 5-4 Error Code Overview.
Chapter 6: Updated Table 6-3 Display Code Overview
.
Chapter 8: Added Power Supply diagrams in 9. SSB
Block Diagrams, SSB Floor Plans and Set Wiring Diagrams.
Manual 3322 785 1999.2
Chapter 2: Updated Tables 2.1 Technical Specifications
.
Chapter 4: Added Figure 5-1 Service Alignment Mode
Overview.
Chapter 6: Updated Tables 6-2 White tone default settings and 6-3 Display Code Overview
Chapter 9: Added Wiring Diagram 9.8 Wiring Diagram 65"
8601 series.
Chapter 11: Added Styling Sheet 11.3 8901 series 65"
Manual 3322 785 1999.3
Chapter 2: Updated Tables 2.1 Technical Specifications
Chapter 5: Updated (Dis)assembly 8601 series (double sided tape) 4.3 Set Disassembly / Assembly
Chapter 6: Updated Table 6-2 White tone default settings
Chapter 11: Updated Styling Sheets 11.1 8601 series 55" and 11.2 8601 series 65"

2. Technical Specs, Diversity, and Connections

.
.
.
.
.
.
Index of this chapter:
Specifications are indicative (subject to change).

2.1 Technical Specifications

2.2 Directions for Use

2.3 Connections
2.4 Chassis Overview
2.1 Technical Specifications
For on-line product support please use the links in Table 2-1 Described Model Numbers and Diversity Selecting the appropriate CTN link leads to product
Notes:
Figures can deviate due to the different set executions.
information, getting started, user manuals, frequently asked questions and software & drivers.

Table 2-1 Described Model Numbers and Diversity

24 910 11
Mechanics
CTN
55PUS8601/12 55PUS8601/60
65PUS8601/12 65PUS8601/60
65PUS8901/12 2-1 4-5 4.3.1 4.3.5 4.3.9 4.3.11 9. Refer to 2.2 10.1 10.4 -- 11.3
2-1 4-1 & 4-2 4.3.1 4.3.5 4.3.9 4.3.11 9. Refer to 2.2 10.1 10.3 10.6 11.1
2-1 4-3 & 4-4 4.3.1 4.3.5 4.3.9 4.3.11 9. Refer to 2.2 10.1 10.4 10.6 11.2
Connection Overview
Wire Dressing
backCover Removal
Kyboard Control Removal
SSB Removal
IR/LED Board Removal
Schematics
Block Diagram
Power Supply
SSB
2.2 Directions for Use
Directions for use can be downloaded from the following Philips websites:
http://www.philips.com/support http://www.p4c.philips.com
IR/LED
.
AmbiLight
Styling
Power Supply - Diagram and Board Layout
Electrical Diagram and Board Layout of Power Supply Boards (PSU) applied in 8601 sets can be downloaded from Philips for Servicers website. Look for service information of QM15.1E LA and open
Symptom & Cure GSC_109938
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2.3 Connections

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HDMI
MHL
4
HDMI
3
USB
1
USB
3
USB
2
CI+ / CAM
CI
1
CI+ / CAM
CI
2
AUDIO IN
HDMI
1
HDMI
2
WIRELESS
AUDIO
PR
Pb
Y /CVBS
L
R
NETWORK
LAN
SERV.U
Side Connectors
Rear Connectors
Bottom Rear Connectors
SCART RGB/CVBS
DIGITAL
AUDIO OUT
OPTICAL
TV ANTENNA
12
S A T E L L I T E
16 15
11
10
9
14
13
12
2
1
3
4
5
6
7
8
17
21
18
19
20
Technical Specs, Diversity, and Connections
EN 3QM15.1E LA 2.
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

Figure 2-1 Connection overview

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Technical Specs, Diversity, and Connections

2.3.1 Side Connections

1 and 2 - Common Interface 1 and Common interface 2
68p-See Figure 10-1-18
jk
3 - USB3.0
Figure 2-2 USB (type A)
1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H
4 - USB2.0
Figure 2-3 USB (type A)
1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H
5 - HDMI ARC/MHL: Digital Video - In, Digital Audio with ARC - In/Out
6 - HDMI: Digital Video - In, Digital Audio - In/Out
Figure 2-5 HDMI (type A) connector
1 -D2+ Data channel j 2 -Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5 -Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8 -Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V
-HPD Hot Plug Detect j
19
j
20 - Ground Gnd H
7- Head phone (Output)
Bk -Head phone 80 - 600 / 10 mW
ot
Figure 2-4 HDMI (type A) connector
1 -D2+ Data channel j 2-Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5-Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8-Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - ARC Audio Return Channel k 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H
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Technical Specs, Diversity, and Connections
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2
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2.3.2 Rear Connections

8- Wireless Audio - In
Bk -
9 and 10- HDMI1 : Digital Video - In, Digital Audio - In/Out
Figure 2-6 HDMI (type A) connector
1 -D2+ Data channel j 2-Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5-Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8-Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H
11 - USB2.0
Figure 2-7 USB (type A)
1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H
12 - TV ANTENNA - In
Signal input from an antenna, cable or satellite.
13 and 14 - SAT - In
Signal input from an SAT.
15 - Digital Audio - Out: S/PDIF
-- -Optical kq
1 -TD+ Transmit signal k 2 -TD- Transmit signal k 3 -RD+ Receive signal j 4 -CT Centre Tap: DC level fixation 5 -CT Centre Tap: DC level fixation 6 -RD- Receive signal j 7 -GND Gnd H 8 -GND Gnd H
17 and 20 - Cinch: Video Y/CVBS Pb Pr - In, Audio - In
Gn - Video - Y/CVBS 1 V Bu -Video - Pb 0.7 V Rd -Video - Pr 0.7 V Wh - Audio - L 0.5 V Rd -Audio - R 0.5 V
/ 75 W jq
PP
/ 75 W jq
PP
/ 75 W jq
PP
/ 10 kW jq
RMS
/ 10 kW jq
RMS
18 - Service / UART
1 -Ground Gnd H 2 -UART_TX Transmit k 3 -UART_RX Receive j
19 - Cinch: Audio - In Left/Right (DVI)
Bu - Audio L/R in 0.5 V
/ 10 kOhm kq
RMS
21 - SCART: Video RGB/YC - In, CVBS - In/Out, Audio ­In/Out
Figure 2-9 SCART connector
1 -Audio R 0.5 V 2 -Audio R 0.5 V 3 -Audio L 0.5 V 4 -Ground Audio Gnd H
/ 1 k k
RMS
/ 10 k j
RMS
/ 1 k k
RMS
5 -Ground Blue Gnd H 6 -Audio L 0.5 V 7 -Video Blue/C-out 0.7 V 8 -Function Select 0 - 2 V: INT
/ 10 k j
RMS
/ 75 jk
PP
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j 9 -Ground Green Gnd H 10 - n.c. 11 - Video Green 0.7 V 12 - n.c.
/ 75 j
PP
13 - Ground Red Gnd H 14 - Ground P50 Gnd H 15 - Video Red/C 0.7 V 16 - Status/FBL 0 - 0.4 V: INT
/ 75 j
PP
1 - 3 V: EXT / 75 j 17 - Ground Video Gnd H 18 - Ground FBL Gnd H 19 - Video CVBS 1 V 20 - Video CVBS/Y 1 V 21 - Shield Gnd H
/ 75 k
PP
/ 75 j
PP

2.4 Chassis Overview

16 - RJ45: Ethernet
Figure 2-8 Ethernet connector
Refer to 9. SSB Block Diagrams, SSB Floor Plans and Set
Wiring Diagrams for PWB/CBA locations.
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EN 6 QM15.1E LA3.
Precautions, Notes, and Abbreviation List

3. Precautions, Notes, and Abbreviation List

Index of this chapter:

3.1 Safety Instructions

3.2 Warnings

3.3 Notes

3.4 Abbreviation List
3.1 Safety Instructions
Safety regulations require the following during a repair:
Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).
Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:
Route the wire trees correctly and fix them with the mounted cable clamps.
Check the insulation of the Mains/AC Power lead for external damage.
Check the strain relief of the Mains/AC Power cord for proper function.
Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M and 12 M.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
Check the cabinet for defects, to prevent touching of any inner parts by the customer.
3.2 Warnings
All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential.
Be careful during measurements in the high voltage section.
Never replace modules or other components while the unit is switched “on”.
When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.
3.3 Notes

3.3.1 General

Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).
Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.
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3.3.2 Schematic Notes

All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k).
Resistor values with no multiplier may be indicated with either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).
All capacitor values are given in micro-farads (10 nano-farads (n 10
Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).
An “asterisk” (*) indicates component usage varies. Refer to the diversity tables for the correct values.
The correct component values are listed on the Philips Spare Parts Web Portal.

3.3.3 Spare Parts

For the latest spare part overview, consult your Philips Spare Part web portal.

3.3.4 BGA (Ball Grid Array) ICs

Introduction
For more information on how to handle BGA devices, visit this URL: http://www.atyourservice-magazine.com “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile. Where applicable and available, this profile is added to the IC Data Sheet information section in this manual.

3.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:
Use only lead-free soldering tin. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.
Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.
Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.
Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

3.3.6 Alternative BOM identification

It should be noted that on the European Service website, “Alternative BOM” is referred to as “Design variant”.
The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then
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-9
), or pico-farads (p 10
. Select
-12
-6
),
).
Precautions, Notes, and Abbreviation List
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EN 7QM15.1E LA 3.
result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2010 week 10 / 2010 week 17). The 6 last digits contain the serial number.
Figure 3-1 Serial number (example)

3.3.7 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

3.3.8 Practical Service Precautions

It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.
Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

3.4 Abbreviation List

0/6/12 SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3 format
AARA Automatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio
ACI Automatic Channel Installation:
algorithm that installs TV channels directly from a cable network by
means of a predefined TXT page ADC Analogue to Digital Converter AFC Automatic Frequency Control: control
signal used to tune to the correct
frequency AGC Automatic Gain Control: algorithm that
controls the video input of the feature
box AM Amplitude Modulation AP Asia Pacific AR Aspect Ratio: 4 by 3 or 16 by 9 ASF Auto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information ATSC Advanced Television Systems
Committee, the digital TV standard in
the USA ATV See Auto TV Auto TV A hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way AV External Audio Video AVC Audio Video Controller AVIP Audio Video Input Processor B/G Monochrome TV system. Sound
carrier distance is 5.5 MHz BDS Business Display Solutions (iTV) BLR Board-Level Repair BTSC Broadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries B-TXT Blue TeleteXT C Centre channel (audio) CEC Consumer Electronics Control bus:
remote control bus on HDMI
connections CL Constant Level: audio output to
connect with an external amplifier CLR Component Level Repair ComPair Computer aided rePair CP Connected Planet / Copy Protection CSM Customer Service Mode CTI Color Transient Improvement:
manipulates steepness of chroma
transients CVBS Composite Video Blanking and
Synchronization DAC Digital to Analogue Converter DBE Dynamic Bass Enhancement: extra
low frequency amplification DCM Data Communication Module. Also
referred to as System Card or
Smartcard (for iTV). DDC See “E-DDC” D/K Monochrome TV system. Sound
carrier distance is 6.5 MHz DFI Dynamic Frame Insertion DFU Directions For Use: owner's ma nual DMR Digital Media Reader: card reader DMSD Digital Multi Standard Decoding DNM Digital Natural Motion
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Precautions, Notes, and Abbreviation List
DNR Digital Noise Reduction: noise
reduction feature of the set DRAM Dynamic RAM DRM Digital Rights Management DSP Digital Signal Processing DST Dealer Service Tool: special remote
control designed for service
technicians DTCP Digital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394 DVB-C Digital Video Broadcast - Cable DVB-T Digital Video Broadcast - Terrestrial DVD Digital Versatile Disc DVI(-d) Digital Visual Interface (d= digital only) E-DDC Enhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display. EDID Extended Display Identification Data
(VESA standard) EEPROM Electrically Erasable and
Programmable Read Only Memory EMI Electro Magnetic Interference EPG Electronic Program Guide EPLD Erasable Programmable Logic Device EU Europe EXT EXTernal (source), entering the set by
SCART or by cinches (jacks) FDS Full Dual Screen (same as FDW) FDW Full Dual Window (same as FDS) FLASH FLASH memory FM Field Memory or Frequency
Modulation FPGA Field-Programmable Gate Array FTV Flat TeleVision Gb/s Giga bits per second G-TXT Green TeleteXT H H_sync to the module HD High Definition HDD Hard Disk Drive HDCP High-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding. HDMI High Definition Multimedia Interface HP HeadPhone I Monochrome TV system. Sound
2
C Inter IC bus
I
2
I
D Inter IC Data bus
2
S Inter IC Sound bus
I
carrier distance is 6.0 MHz
IF Intermediate Frequency IR Infra Red IRQ Interrupt Request ITU-656 The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
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The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz.
iTV Institutional TeleVision; TV sets for
hotels, hospitals etc.
LS Last Status; The settings last chosen
by the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the customer's
preferences LATAM Latin America LCD Liquid Crystal Display LED Light Emitting Diode L/L' Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I LPL LG.Philips LCD (supplier) LS Loudspeaker LVDS Low Voltage Differential Signalling Mbps Mega bits per second M/N Monochrome TV system. Sound
carrier distance is 4.5 MHz MHEG Part of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services MIPS Microprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor MOP Matrix Output Processor MOSFET Metal Oxide Silicon Field Effect
Transistor, switching device MPEG Motion Pictures Experts Group MPIF Multi Platform InterFace MUTE MUTE Line MTV Mainstream TV: TV-mode with
Consumer TV features enabled (iTV) NC Not Connected NICAM Near Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe. NTC Negative Temperature Coefficient,
non-linear resistor NTSC National Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air) NVM Non-Volatile Memory: IC containing
TV related data such as alignments O/C Open Circuit OSD On Screen Display OAD Over the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels. OTC On screen display Teletext and
Control; also called Artistic (SAA5800) P50 Project 50: communication protocol
between TV and peripherals PAL Phase Alternating Line. Color system
mainly used in West Europe (colour
carrier = 4.433619 MHz) and South
America (colour carrier
PAL M = 3.575612 MHz and
PAL N = 3.582056 MHz) PCB Printed Circuit Board (same as “PWB”) PCM Pulse Code Modulation
Precautions, Notes, and Abbreviation List
EN 9QM15.1E LA 3.
PDP Plasma Display Panel PFC Power Factor Corrector (or
Pre-conditioner) PIP Picture In Picture PLL Phase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency POD Point Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set) POR Power On Reset, signal to reset the uP PSDL Power Supply for Direct view LED
backlight with 2D-dimming PSL Power Supply with integrated LED
drivers PSLS Power Supply with integrated LED
drivers with added Scanning
functionality PTC Positive Temperature Coefficient,
non-linear resistor PWB Printed Wiring Board (same as “PCB”) PWM Pulse Width Modulation QRC Quasi Resonant Converter QTNR Quality Temporal Noise Reduction QVCP Quality Video Composition Processor RAM Random Access Memory RGB Red, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced. RC Remote Control RC5 / RC6 Signal protocol from the remote
control receiver RESET RESET signal ROM Read Only Memory RSDS Reduced Swing Differential Signalling
data interface R-TXT Red TeleteXT SAM Service Alignment Mode S/C Short Circuit SCART Syndicat des Constructeurs
d'Appareils Radiorécepteurs et
SCL Serial Clock I
Téléviseurs
SCL-F CLock Signal on Fast I SD Standard Definition SDA Serial Data I SDA-F DAta Signal on Fast I
2
C
2
C bus
2
C
2
C bus SDI Serial Digital Interface, see “ITU-656” SDRAM Synchronous DRAM SECAM SEequence Couleur Avec Mémoire.
Colour system mainly used in France and East Europe. Colour carriers = 4.406250 MHz and
4.250000 MHz SIF Sound Intermediate Frequency SMPS Switched Mode Power Supply SoC System on Chip SOG Sync On Green SOPS Self Oscillating Power Supply SPI Serial Peripheral Interface bus; a
4-wire synchronous serial data link
standard S/PDIF Sony Philips Digital InterFace SRAM Static RAM SRP Service Reference Protocol SSB Small Signal Board SSC Spread Spectrum Clocking, used to
reduce the effects of EMI STB Set Top Box STBY STand-BY SVGA 800 × 600 (4:3) SVHS Super Video Home System SW Software
SWAN Spatial temporal Weighted Averaging
Noise reduction SXGA 1280 × 1024 TFT Thin Film Transistor THD Total Harmonic Distortion TMDS Transmission Minimized Differential
Signalling TS Transport Stream TXT TeleteXT TXT-DW Dual Window with TeleteXT UI User Interface uP Microprocessor UXGA 1600 × 1200 (4:3) V V-sync to the module VESA Video Electronics Standards
Association VGA 640 × 480 (4:3) VL Variable Level out: processed audio
output toward external amplifier VSB Vestigial Side Band; modulation
method WYSIWYR What You See Is What You Record:
record selection that follows main
picture and sound WXGA 1280 × 768 (15:9) XTAL Quartz crystal XGA 1024 × 768 (4:3) Y Luminance signal Y/C Luminance (Y) and Chrominance (C)
signal YPbPr Component video. Luminance and
scaled color difference signals (B-Y
and R-Y) YUV Component video
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4. Mechanical Instructions

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions
4.3 Set Disassembly / Assembly
4.4 Set Re-assembly
4.1 Cable Dressing
Refer to 9. SSB Block Diagrams, SSB Floor Plans and Set
Wiring Diagrams for detailed Wiring Diagrams.
Notes:
Cable dressing in Figures below can deviate from the actual version, because of slightly different set execution.
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Figure 4-1 Cable dressing 55" 8601 series

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Figure 4-2 Cable dressing 55" 8601 series (inside Backcover)

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Figure 4-3 Cable dressing 65" 8601 series

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Figure 4-4 Cable dressing 65" 8601 series (inside Backcover)

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Figure 4-5 Cable dressing 65" 8901 series

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4.2 Se rvice Positions

For ease of servicing the TV set, put it, face down, on a soft flat surface on foam buffers or other specific workshop tools.
Caution:
Avoid damaging the display panel or backcover!
Carefully follow the handling instructions in this manual.
Ensure that the TV set and parts are always in a stable position to perform safe disassembly/assembly, measurements and alignments. When using foam bars take care that these are supporting not only the display but also the cabinet (DECO).
Take ESD safe precautions to prevent static discharge damages circuits inside the TV set or cause bad operation!

4.3 Set Disassembly / Assembly

Warning!
Avoid the risk of physical damage. Always disconnect the mains power cord before you open the TV set.

4.3.1 Removing the Backcover 8601 series

Instructions below apply to the 55PUS8601/12, but are similar for other 55” and 65" 8601 series models.
Caution!
Carefully follow the instructions to avoid damaging the backcover and/or ALU deco! Don’t start opening the backcover at the middle (Figure 4-6
4. Detach the backcover from the TV set.
Caution!
- Avoid damaging the Backcover when opening! Do not put too much pressure on the backcover. Carefully cut the double sided tape between backcover and Display panel before separating them.
- Avoid damaging or bending the ALU deco! When lifting the backcover always push the deco down to the Display panel (as only the bottom side is screwed to the panel).
a. Gently pull up the backcover at the left or right corner
at the bottom side while pushing down the ALU deco (see Figure 4-8
).
Figure 4-8 Opening Backcover at Left Bottom Corner
).
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Figure 4-6 Opening the Backcover - Wrong!
Start opening the backcover at a corner and at the side, proceed with the other corner and side, then finally open it in the middle of the bottom side (Figure 4-7
).
Proceed with the side and the top corner (see
Figure 4-9
).
Figure 4-9 Opening Backcover at Right Bottom Corner
b. Gently pull up the backcover at the other bottom corner
and proceed with the side and the top corner. c. Pull up the middle part of the backcover bottom side. d. Pull up the middle part of the backcover top side.
Figure 4-7 Opening the Backcover - Correct!
Procedure
1. Disconnect the mains power cord.
2. Remove fixation screws (1) that secure the backcover. Refer to Figure 4-11
for 8601 series 55” and to Figure 4-12
for 8601 series 65”.
3. Remove the AmbiLight door and disconnect the AmbiLight connector from the SSB.
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Figure 4-10 Opening Backcover at Top
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Screws M3×6: 23x to panel + 3x to I/O brackets
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5. Remove the backcover from the TV set. Make sure not to damage any wire or cable.
6. Use dissolvent to fully remove the remaining double sided tape from the Backcover and from the Display panel.
Caution!
Make sure not to damage any wire or cable and don’t put too much pressure on the backcover.
Figure 4-11 Backcover Screw Location 8601 series 55”
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Screws M3×6: 25x to panel + 3x to I/O brackets
Mechanical Instructions
Figure 4-12 Backcover Screw Location 8601 series 65”

4.3.2 Mounting the Backcover 8601 series

Attention!
When mounting the backcover after repair, don’t forget to put new pieces of double sided tape on the display panel before closing the backcover.
Procedure
1. Make sure no pieces of double sided tape are left on the Backcover or on the Display Panel. Remove if any.
2. Put four pieces of double sided tape on the Deco frame. Follow the procedures of following drawings:
- Figure 4-13
- Figure 4-14
for 8601 series 55”, for 8601 series 65”,
3. Put the Backcover on the Display Panel.
4. Insert the fixation screws and tighten. Refer to:
- Figure 4-11
- Figure 4-12
for 8601 series 55”. for 8601 series 65”.
5. Connect the AmbiLight connector of the SSB and mount the AmbiLight door.
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Procedure
1. Paste four pieces of double sided tape of 56 cm on the Deco frame: two at the Top, one Left side, one Right side.
2. Press the tape.
3. Before mounting the Backcover release paper.
Remark
Start putting the tape just below the Backcover screwpoint. This will ease disassembling the Backcover.
Remark
Put the tape close to the rib of the Deco frame, but not on the Deco step.
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Procedure
1. Paste four pieces of double sided tape of 70 cm on the Deco frame: two at the Top, one Left side, one Right side.
2. Press the tape.
3. Before mounting the Backcover release paper.
Remark
Start putting the tape just below the Backcover screwpoint. This will ease disassembling the Backcover.
Remark
Put the tape close to the rib of the Deco frame, but not on the Deco step.
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Figure 4-13 Double Sided Tape on Deco frame of 8601 series 55”
Figure 4-14 Double Sided Tape on Deco frame of 8601 series 65”
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4.3.3 Removing the Backcover 8901 series

Procedure
1. Disconnect the mains power cord.
2. Remove fixation screws that secure the backcover. Refer to Figure 4-15
3. Remove the backcover from the TV set. Make sure not to damage the AmbiLight Projection module, wires or cables.
.
Figure 4-15 Backcover Screw Location 8901 series 65”

4.3.4 Mounting the Backcover 8901 series

Procedure
1. Put the Backcover on the Display Panel.
2. Insert the fixation screws, as indicated in Figure 4-15 the following order: a. Insert screws 1 and 2 hand tight, align the Backcover
with the Display corners and tighten the screws.
b. Insert screw 3 at the bottom side, align the Backcover
with the Display bottom and tighten the screw. c. Insert and tighten screws 4 to 9. d. Insert and tighten screws 10 to 13. e. Insert and tighten all other screws.
, in

4.3.5 Keyboard Control unit 8601 series

1. Unplug the AmbiLight FFC connectors [1] and 13 pins connector [2] from the keyboard control panel.
2. Remove the fixation screws that secure the keyboard.
3. Gently take out the keyboard. Refer to Figure 4-16
4. When defective, replace the entire unit.
.
Figure 4-16 Keyboard removal
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4.3.6 Removing the AmbiLight Boards 8601 series

Refer to Figure 4-17
for details.
1. For each AmbiLight board gently release the clamps and unplug the two connectors that connect it to the neighbour AmbiLight boards.
2. In case, release the clips from the FFC connector that connect with the Keyboard control panel.
3. Lift the AmbiLight board from the backcover. Make sure that wires and flat foils are not damaged while lifting the AmbiLight board from the backcover.
Figure 4-17 AmbiLight and Keyboard removal 8601 series
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Mechanical Instructions

4.3.7 Removing the AmbiLight Projection Module 8901 series

Refer to Figure 4-18
1. Disconnect Power Cable 8P9 from the AmbiLight driver board.
2. Disconnect the keyboard cable and the SSB cable from the AmbiLight driver board.
3. Remove the six screws at positions 3 and 4 that fix the module on the Display Panel.
4. Remove the AmbiLight Projection module. Make sure not to damage wires and flat foil cables while lifting it.
for details.

4.3.8 Mounting the AmbiLight Projection Module 8901 series

Refer to Figure 4-18
1. Put the AmbiLight Projection module on the Display Panel. Keep wires and flat foil cables correctly routed and make sure they won’t get clamped at the screw positions 3 and 4.
2. Insert two screws at positions 3 hand tight, align the module and tighten the screws.
3. Insert the other four screws at positions 4 and tighten.
4. Connect the cables (2) for keyboard and SSB to the AmbiLight driver board.
5. Connect Power Cable 8P9 (1) to the AmbiLight driver board.
for details.
Figure 4-18 Mounting AmbiLight Projection Module 8901 series
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4.3.9 Small Signal Board (SSB)

Instructions for removing the SSB
Refer to Figure 4-19
1. Release the clips (1) from the LVDS connector that connect with the SSB. Caution! Be careful, these connectors are very fragile!
2. Unplug all other connectors (2).
3. Remove all the fixation screws (3) from the SSB.
4. Shift the SSB from the side connector cover, lift it and take it out of the I/O brackets.
for details.

4.3.10 Power Supply Unit (PSU)

Caution:
During re-assembly insert all different screws at the original position. Not doing so may result in physical harm or damaging the PSU!
1. Gently unplug all the connectors from the PSU.
2. Remove all the screws that secure the PSU.
3. Take the PSU out of the set.

4.3.11 IR board Control Unit

Refer to Figure 4-20
1. Unplug the connector from the SSB. Caution: be careful, as these are very fragile connectors!
2. Remove all the fixation screws from the IR board control unit [1].Refer to Figure 4-20
3. Remove the IR lens [2], IR board [3] from the DECO_REAR_COVER. Refer to Figure 4-21
When defective, replace the whole unit.
, Figure 4-21 for details.
for details.
for details.
Figure 4-19 Removing SSB
Instructions for mounting the SSB
To mount the (replacement) SSB, perform all the steps of the SSB removing procedure in reverse order.
Caution
Avoid the risk of damage to the SSB or failing circuitry! The TV set might reboot under load conditions (regardless of the firmware version), when thermal foams are not present or not fully covering the SOC and other circuits!
Observe the following rules when handling the SSB:
Make sure that all parts are at the right location.
Carefully check all thermal foams between the SSB and the display panel. Refer to the drawings with thermal foam locations for SSB in Chapter 10. Circuit Diagrams and PWB Layouts sure that: – all required foams are present on the display panel, – no foam is damaged, – each foam has the right dimensions, – each foam is placed at the right location (with the right
angle),
Make sure not to damage the EMC foams on the SSB shields and that they are correctly mounted.
Insert all screws at the original position.
Make sure that all cables are placed and connected in their original position. See Wiring Diagrams in Chapter 9. SSB
Block Diagrams, SSB Floor Plans and Set Wiring
Diagrams.
to make
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Figure 4-20 IR board removal[1]
Figure 4-21 IR board removal[2]
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Insertion in Deco frame side

4.3.12 Internal Speakers

1. Gently release the tapes that secure the speaker cables.
2. Unplug the speaker connector from the SSB.
3. Take the speakers out. When defective, replace the both units.

4.3.13 WIFI module

1. Unplug the connector from the SSB.
2. Remove fixation screw that secure the WIFI module, getntly remove the module from the set.
When defective, replace the whole unit.

4.3.14 LCD Panel

Procedure
1. Remove the SSB as described earlier.
2. Remove the PSU as described earlier.
3. Remove the keyboard control panel as described earlier.
4. Remove the stand bracket as described earlier.
5. Remove the IR Board as described earlier.
6. Remove the WIFI module as earlier.
7. Remove the fixations screws that fix the metal clamps to the front bezel. Take out those clamps.
8. Remove all other metal parts not belonging to the panel.
9. Lift the LCD Panel from the bezel.
When defective, replace the whole unit.
Mechanical Instructions
Figure 4-23 Magnet Assemblies 8601 series
Refer to Figure 4-24
for the location of the magnet assemblies
on the Deco frame.

4.3.15 Magnets on Bezel for External Speakers 8601 series

For holding the external speakers of the TV set several magnets are mounted on the inside of the Deco frame. Refer to Figure 4-22
for the number of magnets and the
polarization.
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Figure 4-24 Magnet Assemblies Location on Bezel 8601 series

4.4 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.
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Figure 4-22 Number of Magnets on Deco Bezel 8601 series
Refer to Figure 4-23
for the mounted two piece and three piece
magnet assemblies.
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Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

Index of this chapter:

5.1 Service Modes

5.2 Stepwise Start-up
5.3 Service Tools
5.4 Software Upgrading
5.5 Error Codes
5.6 Blinking LED Procedure
5.7 Protections
5.8 Fault Finding and Repair Tips
5.1 Service Modes
The Service Mode feature is split into three parts:
Service Alignment Mode (SAM).
Factory Mode.
Customer Service Mode (CSM).
SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set. Some features are:
Make alignments (e.g. White Tone), reset the error buffer (SAM and Factory Mode).
Display information (“SAM” indication in upper right corner of screen, error buffer, software version, operating hours, options and option codes, sub menus).
Display Option Code Selection
After an SSB or display exchange, the display option code is not properly set, it will result in a TV with “no display”. SSB and display replacement requires setting all set option codes in NVM to correct value. In case option codes and white point setting must be set manually: On a standard remote control press key sequence: “062598” directly followed by MENU and “xxx”, where “xxx” is a 3 digit decimal value of the panel type. When the value is accepted and stored in NVM, the TV set will switch to Stand-by indicating the process has been completed. During this algorithm, the NVM-content must be filtered, because several items in the NVM are TV-related and not SSB related (e.g. Model and Prod. S/N). Therefore, “Model” and “Prod. S/N” data is changed into “See Type Plate”. In case a call centre or consumer reads “See Type Plate” in CSM mode.
EN 23QM15.1E LA 5.
The CSM is a Service Mode that can be enabled by the consumer. The CSM displays diagnosis information, which the customer can forward to the dealer or call centre. In CSM mode, “CSM”, is displayed in the top right corner of the screen. The information provided in CSM and the purpose of CSM is to:
Increase the home repair hit rate.
Decrease the number of nuisance calls.
Solved customers’ problem without home visit.
Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

5.1.1 General

Next items are applicable to all Service Modes or are general.
Life Timer
During the life time cycle of the TV set, a timer is kept (called “Op. Hour”). It counts the normal operation hours (not the Stand-by hours). The actual value of the timer is displayed in SAM in a decimal value. Every two soft-resets increase the hour by + 1. Stand-by hours are not counted.
Software Identification, Version, and Cluster
The software ID, version, and cluster will be shown in the main menu display of SAM, and CSM. The screen will show: “AAAAAB-XXX.YYY.MMM.TTT”, where:
AAAAA is the chassis name: QM152.
B is the region indication: E = Europe, A = AP, L = LATAM.
X is the main version number: this is updated with a major change of specification (incompatible with the previous software version). Numbering will go from 1 - 99 and AA - ZZ.
- If the main version number changes, the new version number is written in the NVM.
- If the main version number changes, the default settings are loaded.
YYY is the sub version number: this is updated with a minor change (backwards compatible with the previous versions). Numbering will go from 000 - 999.
- If the sub version number changes, the new version number is written in the NVM.
- If the NVM is refreshed, the software identification, version, and cluster will also be written to NVM.
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Service Modes, Error Codes, and Fault Finding

5.1.2 Service Alignment Mode (SAM)

Purpose
In Service Alignment Mode service personnel can:
Modify the NVM.
View and clear the Error Code Buffer.
Perform alignments.
Features
Displays Operation hours counter (maximum five digits).
Displays Software version, error codes and option settings.
Allows Error buffer reset.
Table 5-1 Service Alignment Mode Overview
Main Menu Sub-menu 1 Sub-menu 2 Description
Hardware info View SW version, Standby processor version and Production code. Operation hours View the normal operation hours (no Stand-by hours) counted by the life timer. Shop operation hours View the normal shop operation hours (no Stand-by hours) counted by the life timer. Errors View all the errors detected since the last time the error buffer was erased.
Reset error buffer Reset the error buffer. Alignments White point
AmbiLight Select module Select the AmbiLight module (01-09) and check result.
Option numbers Group 1 View and change option number Group 1 (four numbers, five decimals each).
Store Store Software maintenance Software even ts Display
Test setting Digital info Test setting. BT Pairing tables Clear paired remote control Clear paired remote control. Wi-Fi Direct settings Reset Wi-Fi Direct group Reset Wi-Fi Direct group. Development 1 file versions Development 1 file versions. Development 2 file versions Development 2 file versions. Upload to USB Upload several settings from the TV set to an USB stick. Download from USB Download several settings from the USB stick to the TV set. NVM editor Type number View and change in the NVM-editor the set type number , the set prod uction code or the 1 8AC
Refer to 6.3 Software Alignments (Alignments) for details.
Brightness Adjust AmbiLight brightness (0-100) and check result.
Group 2 View and change Group 2 Option number (four numbers, five decimals each). Store Store the Option numbers.
Hardware events Display
Production code 18AC SSB 18AC display 18AC supply
Option settings.
Allow Software alignments (White Tone Values).
NVM Editor.
Set screen mode to full screen (display all content).
How to Activate SAM
From the “menu/home”, using the remote control, key in “062596” and press button “INFO/OK” (do not allow the display to time out between key entries).
SAM Overview
After entering SAM, the following items are displayed:
Five errors are possible.
Colour temperature Select the colour mode: Normal - Warm - Cool, and to check result on screen. White point red Adjust the white point red value (0 - 127) an d to check result on screen. White point green Adjust the white point green value (0 - 127) and to check result on screen. White point blue Adjust the white point blue value (0 - 127) and to check result on screen.
Clear Test reboot Test kernel crash Test application crash (-1, 0, 1 to 9)
Clear
of a part. Note: The NVM-editor still has the same function as previous, alpha-nume ric entry.
How to Navigate SAM
In the SAM menu, select menu items with the UP/DOWN keys on the remote control. The selected item will be indicated. When not all menu items fit on the screen, use the UP/DOWN keys to display the next/previous menu items.
With the “LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu. – Change the value of the selected menu item.
When you press the MENU button once while in top level SAM, the set will switch to the normal user menu (with the SAM mode still active in the background).
How to Store SAM Settings
To store the settings changed in SAM mode (except RGB Align settings), leave the top level SAM menu by switching off the TV set: use the POWER button on the remote control or on the TV set. Store the mentioned exceptions separately using the STORE button.
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How to Exit SAM
Use one of the following methods:
Switch the TV set to STANDBY using the mains button on the remote control or on the TV set.
On a standard remote control key in sequence “00”.
Note: When the TV set is in SAM mode and switched “off” by a power interrupt, then the TV set will start up in “normal operation mode” as soon as power is switched on. The error buffer, however, will not be reset.
Service Modes, Error Codes, and Fault Finding
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5.1.3 Factory mode

Purpose
In Factory Mode you can perform extended alignments:
Display and/or change Panel ID information.
Display and/or change Tuner ID information.
Clear Error buffer.
Change several software alignment settings.
Display testpattern.
Reset Public Broadcasting Service password.
Table 5-2 Factory Mode Overview
Item Item value Example Default value (65") Description
0 F/W VERSION Press OK Displays: Software version of the supplier, Flash PQ, Smart Picture, BL Dimming, Source Meter, Picture Quality
1 PANEL_ID See 6-3 Display Code
Overview.
2 DEMOD_TYPE 5 Choose demod type. 3 NVM ADDRESS 0 NVM address 0 to 8191. Use Item 6 to copy from and item 7 to store the data in the correct NVM address. 4 NVM VALUE 0 Displays the value at the NVM address of item 5 5 NVM STORE Press OK Use this option to save the data of item 6 to NVM address of item 5 6 COPY NVM to USB Press OK Allows copying the TV settings to an USB stick, e.g. before replacing the SSB.
7 COPY NVM to TV Press OK Allows putting the NVM data stored on an USB stick to the TV set or to another SSB, e.g. after SSB replacement.
8 TV Settings Key 1 TV Settings Key 9 TV Settings VALUE 0 TV Settings VALUE 10 TV Settings STORE Press OK TV Settings STORE 11 COPY TV Settings to USB Press OK COPY TV Settings to USB 12 COPY TV Settings to TV Press OK COPY TV Settings to TV 13 VIRGIN_MODE Off Puts the TV set back in virgin mode, if not already (so in case the TV set has not been used yet). 14 ORT_MODE On ORT mode 15 DRMWARNING On Warning the data rights management 16 AGEING MODE Off Use this for aging a new LCD panel 17 COLOR TEMP MODE Normal Select color temperature mode: Normal - Cool - Warm. 18 CLR_TEMP_R 0 Red colour temperature setting 19 CLR_TEMP_G 0 Green colour temperature setting 20 CLR_TEMP_B 0 Blue colour temperature setting 21 ADC_GAIN_R 255 Red ADC gain 22 ADC_GAIN_G 255 Green ADC gain 23 ADC_GAIN_B 255 Blue ADC gain 24 ADC_OFFSET_R 127 Red ADC offset 25 ADC_OFFSET_G 127 Green ADC offset 26 ADC_OFFSET_B 127 Blue ADC offset 27 AUD_GAIN_HDMI 0 HDMI audio gain 28 AUD_GAIN_ATV 12 Analogue TV audio gain 29 AUD_GAIN_DTV 0 Digital TV audio gain 30 AUD_GAIN_USB 0 USB audio gain 31 AUD_GAIN_SPDIF 0 SPDIF audio gain 32 AUD_GAIN_LINE-IN 0 Line-in audio gain 33 AQ_INDEX 31 Audio Quality index 34 Copy PQ to USB Press OK Saves the picture quality data to a file “pq.bin” to the root of a FAT formatted USB memory stick 35 Copy PQ to TV Press OK Loads the picture quality data from a file “pq.bin” in to the TV 36 Copy AQ to USB Press OK Loads the audio quality data from a file “AQ.bin” in to the TV 37 Copy AQ to TV Press OK Loads the audio quality data from a file “AQ.bin” in to the TV 38 COPY DB CHL to USB Press OK Copy the USB channel list to USB 39 COPY DB CHL to TV Press OK Copy the TV channel list to TV 40 LIGHT SENSOR TYPE 1 Light sensor type 41 TEMP SENSOR TYPE 3 Temperature sensor 42 LED TYPE 0 The type of LED 43 AMBILIGHT TYPE Side Segments Select the type of AmbiLight: segments (side - top - bottom) 42 AMBILIGHT TYPE VALUE 5 The type value of Ambient light 44 3D 0 3D on/off 45 BLUETOOTH 1 BLUETOOTH 46 ARC TEST On ARC test 47 HDMI ARC OUTPUT ORDER EU ? 48 UART ENABLE On Enables the UART 49 RESET MAC_ADDRESS Press OK Resets the MAC-address 50 EXIT_FACTORY Press OK Exits the Factory mode
•Etc.
How to Activate the Factory mode
From the “menu/home”, using the remote control, key in “1999” and press button “Back/Return” (do not allow the display to time out between key entries).
Factory Mode Overview
After entering the Factory mode, following items are displayed:
checksum, Dimming library version, Flash AQ, AQ checksum, Model name, MTK version and NVM version. Displays the Panel ID. Use left and right cursor to change the Panel ID, but keep in mind that selecting the wrong
ID might result in not correct displaying the screen!
The TV settings (“Channel list”, “P er son al se tti ng s”, “ Op t ion codes”, “Display-related alignments” an d “ H is tory li st” ) kept in the NVM are stored in two files.
1. The TV puts the two files in a folder REPAIR, which it created on a FAT formatted USB stick.
2. When the download on the USB stick failed, “Failure” will appear. In this case check if the USB stick is properly connected. Note: Uploading is of course only possible if software is running and if a picture is available.
1. The TV set saves the two files previously created in its NVM.
2. If “USB to TV Success” is displayed, then unplug and plug power to restart the TV.
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How to Exit Factory mode
From the menu, using remote control, select “EXIT_FACTORY” and press button “OK”.
Note
When the TV set, being in factory mode, is switched “off” by power interruption or from normal operation to “stand-by”, then the TV set will show up in “normal operation mode” as soon as it is again powered. The error buffer, however, will not be cleared!
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5.1.4 Customer Service Mode (CSM)

Purpose
In Customer Service Mode the TV shows error codes and information about the operation settings. Call Centers can instruct the customer (via telephone) to put the TV set in CSM mode, to identify the status of the TV set to diagnose problems and failures before making a service call. The CSM is a read-only mode, so does not allow modifications.
How to Activate CSM
1. Make sure there is no (user) menu on the screen. Otherwise it is not possible to activate CSM.
2. On a standard remote control unit press key sequence “123654” (do not allow the display to time out between key entries).
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Figure 5-2 Update the TV software [1/3]
CSM Mode Overview
Figure 5-1 Update the TV software [1/3]
1.1 Set Type This information is very helpful for a helpdesk/workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note: When an NVM has been replaced or initialized after corruption, then enter this type again in NVM.
1.2 Production code Displays the production code (the serial number) of the TV. Note: When an NVM has been replaced or initialized after corruption, then enter this code again in NVM.
1.4 a Options 1 Gives the option codes of option group 1 as set in SAM.
1.4b Options 2 Gives the option codes of option group 2 as set in SAM.
1.5 18AC SSB Gives an identification of the SSB as stored in NVM. Note: When an NVM has been replaced or initialized after corruption, then enter this 18AC type again in NVM.
1.6 18AC Display 18NC in NVM read/write.
1.7 18AC Supply 18AC in NVM read/write.
1.8 18AC sensor board 18AC in NVM read/write.
1.9 18AC QFHD Back-end board ...
2.1 Current Main SW Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be available on the Internet: http://www.p4c.philips.com
2.2 Standby Software Displays the built-in stand-by processor software version. Upgrading this software will be possible via USB.
2.3 e-UM version eDFU (help) version.
2.4 Strings database version Displays the version of strings database.
2.5 PQ back-end software ...
2.8 FRC-V software ...
2.10 Channel package version Version of channel package.
2.14 Boston software ...
Figure 5-3 Update the TV software [1/3]
3.1 Signal Quality Analog/digital signal strength.
3.4 Ethernet MAC address A Media Access Control address (MAC address) is a unique identifier assigned to network interfaces for communications on the physical network segment.
3.5 Wireless MAC address Wireless Media Access Control address.
3.6 Netflix key Indicates the validity of the Netflix key. When this key is not valid and the customer wants to make use of the functionality, then the SSB has to be replaced.
3.7 CI module Indicates the module of CI.
3.8 CI+ protected service Status of the CI+ protected service.
.
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Power Off
Standby Soft Mode
Power On
Semi- Standby
Standby
Switch
Off(Mains Power Plug)
Standby Soft Mode Command Received, previously in Standby
Soft Mode (Power tact switch)
TV Wakeup commands Received (TV Wakeup keys)
Digital background tasks started
Digital background tasks completed
Swith On, previously in
Standby/Semi- Standby (Mains Power Plug)
Standby Soft Mode
Command Received (Power tact
switch)
Switch Off (Mains Power Plug)
Switch Off
(Mains Power Plug)
Swith On, previously in Standby Soft Mode (Mains Power Plug)
Standby commands
Received (RC
Standby key)
Standby Soft Mode
Command Received, previously in Standby Soft Mode (Power tact switch)
TV Wakeup commands Received (TV Wakeup keys)
Switch On, previously in Power On Mode (Power tact switch)
Standby Soft Mode Command Received, (Power tact switch)
Switch Off (Mains Power Plug)
Switch On,previously in TV Operation Mode (Mains Power Plug)
Service Modes, Error Codes, and Fault Finding
3.9 Event counter The counter of events.
How to Navigate CSM
To navigate through the menus use the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the remote control.

5.2 Stepwise Start-up

How to Exit CSM
To exit CSM, press one of the following buttons:
“MENU/HOME” on remote control.
“POWER” on remote control or on TV set.
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Figure 5-4 Stepwise Start-up

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5.3 Service Tools

5.3.1 ComPair

The ComPair Tool is no longer supported here.Still, the interface box can be used as level shifter between the TV chassis and PC.

5.4 Software Upgrading

5.4.1 Description

The user can upgrade the main software via an USB port. This allows replacing a software image in a stand alone set. How to upgrade the main software is described in the user manual or on the Philips website (P4C).

5.4.2 Introduction

Philips continuously tries to improve its products. So, it’s advisable to update TV software as soon as an update is available. Software update files can be provided by the dealer or downloaded from Philips support website:
http://www.philips.com/support
Tools for software upgrade via Memory Stick
Following items are required:
1. A personal computer connected to the Internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip for Windows or Stufflt for Mac OS).
3. A FAT formatted USB memory stick (preferably empty).
5. In next menu select “Start” and press “OK” to start software update. Refer to Figure 5-6
. The upgrade should start, the update progress should be displayed on screen.
6. When the software update is completed, remove the USB stick and select “Restart” and press “OK” to restart the TV set. Refer to Figure 5-7
.
Figure 5-5 Update TV software [1/3]
Note
Use memory sticks that are FAT/DOS-formatted (only this format is supported).
Only use software update files that are present on the
http://www.philips.com/support
website.

5.4.3 How to check current TV Software Version

Before starting the software upgrade of a TV set, it is advisable to check the its current software version:
1. On the remote control press key sequence “1 2 3 6 5 4” to enter the CSM mode.
2. Select “Current Main Software” using the “up/down” cursor keys.
When the current TV software version equals the latest update software found on http://www.philips.com/support necessary to update the TV software.

5.4.4 How to download latest software

1. Open Philips webpage http://www.philips.com/support
2. Search the information and software related to the TV set.
3. Select the latest software update file and download it on the PC.
4. Insert the USB memory stick into an USB port on the PC.
5. Extract the downloaded ZIP file and copy it to the root directory of the USB stick.

5.4.5 Update TV software

1. Turn on the TV set and wait until it operates normal.
2. Insert the USB memory stick with the software update files in one of the USB ports of the TV set and power it up. The TV set should automatically detect the USB stick and show a window as in Figure 5-5
.
3. If the TV set did not detect the USB stick, then disconnect the stick and repeat previous step.
4. Select “Update” and press “OK”. Refer to Figure 5-5
, it is not
.
Figure 5-6 Update TV software [2/3]
.
Figure 5-7 Update TV software [3/3]
Note:
Do not remove the USB stick during the software update.
If a power failure occurs during the update, do not remove the USB stick from the TV set. The software update will continue as soon as the set is again powered.
If an error occurs during the update repeat the procedure.
It’s not advisable to downgrade to a previous software version.
After the software upgrade is successfully completed, use the PC to remove the TV software from the USB stick.
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5.4.6 How to copy NVM data to/from USB stick

Use folder “repair” when copying data to the USB stick! When you download TV data to an empty inserted USB stick, then the TV set will automatically create a folder “repair” on the USB stick. When data is send from a USB stick to a TV set, the intended data must be available in the “repair” folder. Refer to the Service Mode Overview.
Table 5-3 Service Mode Overview
Service Modes Description
SAM Service alignment mode. Factory Mode Used for extended alignments. CSM Three pages compact CSM info. There will be CSM dump
USB SW upgradeable SW-upgrading of the SSB flash memories can be done via
NVM-Editor in SAM NVM-editor functions as in the past: Address and Value
Service Data New Service data in SAM for CTN, Prod. no., 12NC
USB copy/paste in SAM
UART logging There will be printout available in UART. No specif ications
Display Option Code remote control remote control sequence “062598” +
Clear Buffer Item in SAM.
to USB-stick upon entering CSM-mode.
USB. The main SW can be upgraded with th e downloaded ZIP file.
field is a decimal value via digit entry.
programming with virtual keyboard. Channel list, NVM data, Readable info.
of the printout, per MTK provision/definition.
“Menu” + Display Panel Code.

5.5 Error Codes

5.5.1 Error Code Buffer

In SAM mode. – When SAM is entered via Remote Control, then
LAYER 2 is displayed via blinking LED.
Basically there are three kinds of errors:
Errors detected by Standby software leading to
protection
These errors always lead to protection and automatically start the blinking LED sequence LAYER 1 error. Refer to section 5.6 Blinking LED Procedure
.
Errors detected by Standby software not leading to
protection

In this case the front LED starts blinking the corresponding error (e.g. LAYER 1 error = 2, LAYER 2 error = 18 or 53). Also refer to 5.5.4 Error Buffer

. Note: It can take several minutes before the LED starts blinking.
Errors detected by main software (SOC) In this case the error is logged into the Error Code Buffer, which can be read from the blinking front LED (LAYER 1-2) or on screen when in SAM.

5.5.2 How to Read Error Buffer

Use one of the following methods:
On screen via the SAM (provided a picture is visible).
Examples
00 00 00 00 00: No errors detected. – 23 00 00 00 00: Error code 23 is the last and only
detected error.
37 23 00 00 00: Error code 23 was first detected and
error code 37 is the last detected error. Note: No protection errors can be logged in the error buffer.
Via the Blinking LED procedure.
The latest logged errors are stored in the NVM, in an Error Code Buffer. The Error Code Buffer contains all the errors that were detected since the last tim e it was cleared. It is filled from left to right, so each new error will enter at the left and preceding errors will shift one position to the right. The Error Codes can be displayed on screen via the Service Alignment Menu (not via CSM) or read from the Blinking LED.
When an error occurs, it is added to the list of errors, provided the list is not full. When an error occurs and the error buffer is full, then the new error is not added and the error buffer stays intact (history is maintained). Any occasional error will be removed from the list after more than 50 hours of operation, this to prevent that it stays permanently in the list. Multiple errors (that occur within a short period), most probably, are related to each other.
In case there are no errors, then the LED should not blink at all in CSM or SAM and no spacer should be displayed.
For board level repair (home repair) there is a simple blinking LED procedure, the LAYER 1 errors, besides the existing LAYER 2 errors (refer to 5-4 Error Code
Overview):
LAYER 1 errors are one digit errors, displayed in CSM. – LAYER 2 errors are two digit errors, displayed in SAM.
In protection mode, from consumer mode: LAYER 1.
Fatal errors, if I²C bus is blocked and the set reboots, CSM and SAM are not selectable. – From consumer mode: LAYER 1.
In CSM mode. – When entering CSM: error(s) LAYER 1 will be
displayed via blinking LED. Attention: Pressing any button on the remote control during Blinking LED procedure will stop the blinking LED sequence. You can re-enable the Blinking LED by exiting and re-entering CSM.
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5.5.3 How to Clear Error Buffer

Use one of the following methods:
By activation of the “RESET ERROR BUFFER” command in the SAM menu.
If the content of the error buffer has not changed for 50+ hours, it resets automatically.
5.5.4 Error Buffer
In case of non-intermittent faults, clear the error buffer before starting to repair (before clearing the buffer, write down the content, as this history can give significant information). This to ensure that old error codes are no longer present. If possible, check the entire contents of the error buffer. In some situations, an error code is only the result of another error code and not the actual cause.(e.g. a fault in the protection detection circuitry can also lead to a protection) There are several mechanisms of error detection:
Via error bits in the status registers of ICs.
Via polling on I/O pins going to the standby processor.
Via sensing of analog values on the standby processor or the SOC.
Via a “not acknowledge” of an I
Note
In case of certain errors it takes several minutes before the LED starts blinking or before the errors are logged. So if you have problems wait two minutes from start-up before checking if the front LED is blinking or if an error is logged.
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