Philips 42PFL4007/H12 Schematic

Colour Television Chassis

Q552.4E

Contents Page

1. Revision List 2

2. Technical Specs, Diversity, and Connections 2

3. Precautions, Notes, and Abbreviation List 7

4. Mechanical Instructions 11

5. Service Modes, Error Codes, and Fault Finding 20

6. Alignments 39

7. Circuit Descriptions 47

8. IC Data Sheets 53

9. Block Diagrams Drawing Wiring diagram 4000 series 32" Wiring diagram 4000 series 37" 70 Wiring diagram 4000 series 42" 71 Wiring diagram 4000 series 47" 72 Wiring diagram 5000 & 5500 series 32" 73 Wiring diagram 5000 & 5500 series 40" 74 Wiring diagram 5000 & 5500 series 46" 75 Wiring diagram 5000 series 55" 76 Block Diagram Video 77 Block Diagram Audio 78 Block Diagram Control & Clock Signals 79 Block Diagram I2C 80 Supply Lines Overview 81

10. Circuit Diagrams and PWB Layouts Drawing A 715G5194 PSU 32" & 37" 3500/4000 series A01 715G5246 PSU 42" 3500/4000 series 88 B 313912365313 SSB 93 B 313912365333 - 313912365334 SSB 130 J 272217190529 Sensor board 167 J 272217190532 Sensor board 169 J 715G5255 Sensor board 171 E 2722171 90545, 90547, 90549, 90552, 90558

Keyboard control panel 173 E 715G5252 Keyboard control panel 3500/4000 series 175

11. Styling Sheets Drawing 4000 series 32" 4000 series 37" 178 4000 series 42" 179 4000 series 47" 180 5000 series 32" 181 5000 series 40" 182 5000 series 46" 183 5000 series 55" 184

177

PWB

82-82 91-92 128-129 163-166 168 170 172

174 175

Published by ER/TY 1266 Quality Printed in the Netherlands Subject to modification EN 3122 785 19222

2012-Jun-29

2012 ©

TP Vision Netherlands B.V.

All rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly. PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.

EN 2 Q552.4E LA1.

Revision List

1. Revision List

Manual xxxx xxx xxxx.0

• First release.

Manual xxxx xxx xxxx.1

• Chapter 2: Table 2-1

updated (added CTNs).

Manual xxxx xxx xxxx.2

• Chapter 4: added additional LVDS cable handling info; see section 4.4.2

2. Technical Specs, Diversity, and Connections

Index of this chapter:

Technical Specifications

2.1

2.2 Directions for Use

2.3 Connections

2.4 Chassis Overview

Notes:

• Figures can deviate due to the different set executions.

• Specifications are indicative (subject to change).

2.1 Technical Specifications

For on-line product support please use the CTN links in Table 2-1 getting started, user manuals, frequently asked questions and software & drivers.

. Here is product information available, as well as

Table 2-1 Described Model Numbers and Diversity

24 9 10 11

Mechanics Block Diagrams

CTN

32PFL4007H/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4007H/60 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4007K/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4007M/08 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4007T/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4007T/60 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4027H/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4027H/60 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4027K/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4027T/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4027T/60 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4037H/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4037H/60 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4037K/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4037T/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4037T/60 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL4047T/12 2.3 4-1 4.4 9.1 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.1 32PFL5007H/12 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.5 32PFL5007H/60 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.5 32PFL5007K/12 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.5 32PFL5007M/08 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.5 32PFL5007T/12 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.5 32PFL5007T/60 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.5 32PFL5507H/12 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.5 32PFL5507H/60 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.5 32PFL5507K/12 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.5 32PFL5507M/08 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.5 32PFL5507T/12 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.5 32PFL5507T/60 2.3 4-5 4.4 9.5 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.5 37PFL4007H/12 2.3 4-2 4.4 9.2 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.2 37PFL4007K/12 2.3 4-2 4.4 9.2 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.2 37PFL4007M/08 2.3 4-2 4.4 9.2 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.2 37PFL4007T/12 2.3 4-2 4.4 9.2 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.2 37PFL4007T/60 2.3 4-2 4.4 9.2 9.9 9.10 9.11 9.12 9.13 10.1 10.4 10.7 10.9 4000 11.2

2012-Jun-29

Connection Overview

Wire Dressing

Dressing

Assembly Removal

Wiring Diagram

Video

Audio

Control & Clock

I2C

back to

div. table

Schemat ics Styling

Supply lines

Power Supply

SSB

J (Sensor Board)

E (Keyboard/Leading Edge)

Name

Sheet

Technical Specs, Diversity, and Connections

24 9 10 11

Mechanics Block Diagrams

Schemat ics Styling

EN 3Q552.4E LA 2.

CTN

40PFL5007H/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.6 40PFL5007H/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.6 40PFL5007K/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.6 40PFL5007M/08 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.6 40PFL5007T/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.6 40PFL5007T/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.6 40PFL5507H/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5507H/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5507K/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5507M/08 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5507T/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5507T/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5527H/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5527H/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5527K/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5527M/08 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5527T/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5527T/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5537H/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5537H/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5537K/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5537M/08 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5537T/12 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 40PFL5537T/60 2.3 4-6 4.4 9.6 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.6 42PFL4007H/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4007K/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4007M/08 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4007T/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4007T/60 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4047T/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4307H/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4307K/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4307T/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 42PFL4317K/12 2.3 4-3 4.4 9.3 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.3 46PFL5007H/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.7 46PFL5007K/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.7 46PFL5007M/08 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.7 46PFL5007T/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.4 10.5 10.8 5000 11.7 46PFL5507H/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5507H/60 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5507K/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5507M/08 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5507T/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5507T/60 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5527H/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5527H/60 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5527K/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5527M/08 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5527T/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5527T/60 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5537T/60 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5537H/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5537H/60 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5537K/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5537M/08 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 46PFL5537T/12 2.3 4-7 4.4 9.7 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.7 47PFL4007H/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4007H/60 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4007K/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4007M/08 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4007T/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4007T/60 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4037T/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4047T/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4

Connection Overview

Wire Dressing

Dressing

Assembly Removal

Wiring Diagram

Video

Audio

Control & Clock

I2C

Supply lines

Power Supply

SSB

J (Sensor Board)

E (Keyboard/Leading Edge)

Name

back to

div. table

2012-Jun-29

Sheet

EN 4 Q552.4E LA2.

Technical Specs, Diversity, and Connections

24 9 10 11

Mechanics Block Diagrams

Schemat ics Styling

CTN

47PFL4307H/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4307K/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 47PFL4307T/12 2.3 4-4 4.4 9.4 9.9 9.10 9.11 9.12 9.13 10.2 10.4 10.7 10.9 4000 11.4 55PFL5507H/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5507H/60 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5507K/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5507M/08 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5507T/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5507T/60 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5527H/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5527K/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5527M/08 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5527T/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5537H/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5537K/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5537M/08 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8 55PFL5537T/12 2.3 4-8 4.4 9.8 9.9 9.10 9.11 9.12 9.13 - 10.3 10.6 10.8 5000 11.8

Connection Overview

Wire Dressing

Dressing

Assembly Removal

Wiring Diagram

Video

Audio

Control & Clock

I2C

Supply lines

Power Supply

SSB

J (Sensor Board)

2.2 Directions for Use

You can download this information from the following websites:

http://www.philips.com/support http://www.p4c.philips.com

E (Keyboard/Leading Edge)

Name

Sheet

2012-Jun-29

back to

div. table

2.3 Connections

REAR CONNECTORS

BOTTOM REAR CONNECTORS

SIDE CONNECTORS

HDMI

SIDE

DIGITAL

AUDIO OUT

(OPTICAL)

USB 3

USB 2

NETWORK

AUDIO IN

Y/Pb/Pr

Y/Pb/Pr SERV.U

AUDIO IN

DVI/VGA

VGA SCART

(RGB/CVBS)

USB 1(3) (2) (1) ARC

HDMI

TV ANTENNA

75 Ω

19220_007_120222.eps

120222

5 6 8

21 3 4

10000_025_090121.eps

120320

10000_002_090121.eps

090127

Technical Specs, Diversity, and Connections

EN 5Q552.4E LA 2.

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.3.1 Rear Connections

1 - RJ45: Ethernet

Figure 2-2 Ethernet connector

1 -TD+ Transmit signal k 2 -TD- Transmit signal k 3 -RD+ Receive signal j 4 -CT Centre Tap: DC level fixation 5 -CT Centre Tap: DC level fixation 6 -RD- Receive signal j 7 -GND Gnd H 8 -GND Gnd H

2 - Cinch: Audio - In (VGA/DVI)

Rd -Audio R 0.5 V Wh -Audio L 0.5 V

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

Figure 2-1 Connection overview

3 - Cinch: Video YPbPr - In, Audio - In

Gn -Video Y 1 V Bu - Video Pb 0.7 V Rd -Video Pr 0.7 V Rd -Audio - R 0.5 V Wh -Audio - L 0.5 V

4 - Service Connector (UART)

1 -Ground Gnd H 2 -UART_TX Transmit k 3 -UART_RX Receive j

2.3.2 Rear Connections - Bottom

5 - VGA: Video RGB - In

1 -Video Red 0.7 V 2 -Video Green 0.7 V 3 -Video Blue 0.7 V 4-n.c.

back to

div. table

5 -Ground Gnd H 6 -Ground Red Gnd H

/ 75 ohm jq

PP PP RMS RMS

Figure 2-3 VGA Connector

PP PP PP

/ 75 ohm jq / 75 ohm jq

/ 10 kohm jq / 10 kohm jq

/ 75 ohm j / 75 ohm j / 75 ohm j

2012-Jun-29

EN 6 Q552.4E LA2.

10000_001_090121.eps

090121

10000_017_090121.eps

090428

18 2

1 2 3 4

10000_022_090121.eps

090121

1 2 3 4

10000_022_090121.eps

090121

10000_017_090121.eps

090428

18 2

Technical Specs, Diversity, and Connections

7 -Ground Green Gnd H 8 -Ground Blue Gnd H 9-+5V 10 - Ground Sync Gnd H

+5 V j

11 - n.c. 12 - DDC_SDA DDC data j 13 - H-sync 0 - 5 V j 14 - V-sync 0 - 5 V j 15 - DDC_SCL DDC clock j

6 - SCART: Video RGB - In, CVBS - In, Audio - In

Figure 2-4 SCART connector

1-n.c. 2 -Audio R 0.5 V 3-n.c.

/ 10 kohm j

RMS

4 -Ground Audio Gnd H 5 -Ground Blue Gnd H 6 -Audio L 0.5 V 7 -Video Blue 0.7 V

/ 10 kohm j

RMS

/ 75 ohm jk

8 -Function Select 0 - 2 V: INT

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j 9 -Ground Green Gnd H 10 - n.c. 11 - Video Green 0.7 V

/ 75 ohm j

12 - n.c. 13 - Ground Red Gnd H 14 - Ground P50 Gnd H 15 - Video Red 0.7 V 16 - Status/FBL 0 - 0.4 V: INT

/ 75 ohm j

1 - 3 V: EXT / 75 ohm j 17 - Ground Video Gnd H 18 - Ground FBL Gnd H 19 - n.c. 20 - Video CVBS 1 V 21 - Shield Gnd H

/ 75 ohm j

8 - Aerial - In

- -IEC-type (EU) Coax, 75 ohm D

9 - USB 1: USB2.0

Figure 2-6 USB (type A)

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

2.3.3 Side Connections

10 - Common Interface

68p- See diagram B05G 10-3-15

11 - Head phone (Output)

Bk -Head phone 32 - 600 ohm / 10 mW ot

12 - Optical: S/PDIF - Out

Bk -Coaxial Optical signal k

13 - USB 2, 3: USB2.0

Figure 2-7 USB (type A)

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

14 - HDMI SIDE: Digital Video, Digital Audio - In

7 - HDMI: Digital Video - In, Digital Audio with ARC - In/Out (optional)

1 -D2+ Data channel j 2-Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5-Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8-Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - ARC (optional) Audio Return Channel

15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

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Figure 2-5 HDMI (type A) connector

(optional) k

1 -D2+ Data channel j 2 -Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5 -Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8 -Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

2.4 Chassis Overview

Refer to chapter Block Diagrams for PWB/CBA locations.

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Figure 2-8 HDMI (type A) connector

Precautions, Notes, and Abbreviation List

3. Precautions, Notes, and Abbreviation List

Index of this chapter:

Safety Instructions

3.1

3.2 Warnings

3.3 Notes

3.4 Abbreviation List

3.1 Safety Instructions

Safety regulations require the following during a repair:

• Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).

• Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:

• Route the wire trees correctly and fix them with the mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for external damage.

• Check the strain relief of the Mains/AC Power cord for proper function.

• Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the “on” position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M and 12 M.

4. Switch “off” the set, and remove the wire between the

two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to prevent touching of any inner parts by the customer.

3.2 Warnings

• All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential.

• Be careful during measurements in the high voltage section.

• Never replace modules or other components while the unit is switched “on”.

• When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

3.3 Notes

3.3.1 General

• Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).

• Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

3.3.2 Schematic Notes

• All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k).

• Resistor values with no multiplier may be indicated with either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).

• All capacitor values are given in micro-farads (10 nano-farads (n 10

• Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An “asterisk” (*) indicates component usage varies. Refer to the diversity tables for the correct values.

• The correct component values are listed on the Philips Spare Parts Web Portal.

3.3.3 Spare Parts

For the latest spare part overview, consult your Philips Spare Part web portal.

3.3.4 BGA (Ball Grid Array) ICs

Introduction

For more information on how to handle BGA devices, visit this URL: http://www.atyourservice-magazine.com “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.

BGA Temperature Profiles

For BGA-ICs, you must use the correct temperature-profile. Where applicable and available, this profile is added to the IC Data Sheet information section in this manual.

3.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:

• Use only lead-free soldering tin. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

• Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

• Mix of lead-free soldering tin/parts with leaded soldering

tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

3.3.6 Alternative BOM identification

It should be noted that on the European Service website, “Alternative BOM” is referred to as “Design variant”.

The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then

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-9

), or pico-farads (p 10

. Select

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Precautions, Notes, and Abbreviation List

result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.

Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2010 week 10 / 2010 week 17). The 6 last digits contain the serial number.

Figure 3-1 Serial number (example)

3.3.7 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

3.3.8 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock.

While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

• Always respect voltages. While some may not be

dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

3.4 Abbreviation List

0/6/12 SCART switch control signal on A/V

board. 0 = loop through (AUX to TV),

6 = play 16 : 9 format, 12 = play 4 : 3 format

AARA Automatic Aspect Ratio Adaptation:

algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio

ACI Automatic Channel Installation:

algorithm that installs TV channels directly from a cable network by

means of a predefined TXT page ADC Analogue to Digital Converter AFC Automatic Frequency Control: control

signal used to tune to the correct

frequency AGC Automatic Gain Control: algorithm that

controls the video input of the feature

box AM Amplitude Modulation AP Asia Pacific AR Aspect Ratio: 4 by 3 or 16 by 9 ASF Auto Screen Fit: algorithm that adapts

aspect ratio to remove horizontal black

bars without discarding video

information ATSC Advanced Television Systems

Committee, the digital TV standard in

the USA ATV See Auto TV Auto TV A hardware and software control

system that measures picture content,

and adapts image parameters in a

dynamic way AV External Audio Video AVC Audio Video Controller AVIP Audio Video Input Processor B/G Monochrome TV system. Sound

carrier distance is 5.5 MHz BDS Business Display Solutions (iTV) BLR Board-Level Repair BTSC Broadcast Television Standard

Committee. Multiplex FM stereo sound

system, originating from the USA and

used e.g. in LATAM and AP-NTSC

countries B-TXT Blue TeleteXT C Centre channel (audio) CEC Consumer Electronics Control bus:

remote control bus on HDMI

connections CL Constant Level: audio output to

connect with an external amplifier CLR Component Level Repair ComPair Computer aided rePair CP Connected Planet / Copy Protection CSM Customer Service Mode CTI Color Transient Improvement:

manipulates steepness of chroma

transients CVBS Composite Video Blanking and

Synchronization DAC Digital to Analogue Converter DBE Dynamic Bass Enhancement: extra

low frequency amplification DCM Data Communication Module. Also

referred to as System Card or

Smartcard (for iTV). DDC See “E-DDC” D/K Monochrome TV system. Sound

carrier distance is 6.5 MHz DFI Dynamic Frame Insertion DFU Directions For Use: owner's manual DMR Digital Media Reader: card reader DMSD Digital Multi Standard Decoding DNM Digital Natural Motion

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Precautions, Notes, and Abbreviation List

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DNR Digital Noise Reduction: noise

reduction feature of the set DRAM Dynamic RAM DRM Digital Rights Management DSP Digital Signal Processing DST Dealer Service Tool: special remote

control designed for service

technicians DTCP Digital Transmission Content

Protection; A protocol for protecting

digital audio/video content that is

traversing a high speed serial bus,

such as IEEE-1394 DVB-C Digital Video Broadcast - Cable DVB-T Digital Video Broadcast - Terrestrial DVD Digital Versatile Disc DVI(-d) Digital Visual Interface (d= digital only) E-DDC Enhanced Display Data Channel

(VESA standard for communication

channel and display). Using E-DDC,

the video source can read the EDID

information form the display. EDID Extended Display Identification Data

(VESA standard) EEPROM Electrically Erasable and

Programmable Read Only Memory EMI Electro Magnetic Interference EPG Electronic Program Guide EPLD Erasable Programmable Logic Device EU Europe EXT EXTernal (source), entering the set by

SCART or by cinches (jacks) FDS Full Dual Screen (same as FDW) FDW Full Dual Window (same as FDS) FLASH FLASH memory FM Field Memory or Frequency

Modulation FPGA Field-Programmable Gate Array FTV Flat TeleVision Gb/s Giga bits per second G-TXT Green TeleteXT H H_sync to the module HD High Definition HDD Hard Disk Drive HDCP High-bandwidth Digital Content

Protection: A “key” encoded into the

HDMI/DVI signal that prevents video

data piracy. If a source is HDCP coded

and connected via HDMI/DVI without

the proper HDCP decoding, the

picture is put into a “snow vision” mode

or changed to a low resolution. For

normal content distribution the source

and the display device must be

enabled for HDCP “software key”

decoding. HDMI High Definition Multimedia Interface HP HeadPhone I Monochrome TV system. Sound

C Inter IC bus

D Inter IC Data bus

S Inter IC Sound bus

carrier distance is 6.0 MHz

IF Intermediate Frequency IR Infra Red IRQ Interrupt Request ITU-656 The ITU Radio communication Sector

(ITU-R) is a standards body

subcommittee of the International

Telecommunication Union relating to

radio communication. ITU-656 (a.k.a.

SDI), is a digitized video format used

for broadcast grade video.

Uncompressed digital component or

digital composite signals can be used.

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The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz.

iTV Institutional TeleVision; TV sets for

hotels, hospitals etc.

LS Last Status; The settings last chosen

by the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the customer's

preferences LATAM Latin America LCD Liquid Crystal Display LED Light Emitting Diode L/L' Monochrome TV system. Sound

carrier distance is 6.5 MHz. L' is Band

I, L is all bands except for Band I LPL LG.Philips LCD (supplier) LS Loudspeaker LVDS Low Voltage Differential Signalling Mbps Mega bits per second M/N Monochrome TV system. Sound

carrier distance is 4.5 MHz MHEG Part of a set of international standards

4. Mechanical Instructions

Index of this chapter:

Cable Dressing 4000 Styling (xxPFL4xx7x/xx series)

4.1

4.2 Cable Dressing 5000 styling (xxPFL5xx7x/xx series)

4.3 Service Positions

4.4 Assy/Panel Removal

4.5 Set Re-assembly

4.1 Cable Dressing 4000 Styling (xxPFL4xx7x/xx series)

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Notes:

• Figures below can deviate slightly from the actual situation, due to the different set executions.

Figure 4-1 Cable dressing 32PFL4xx7x/xx

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Mechanical Instructions

Figure 4-2 Cable dressing 37PFL4xx7x/xx

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Figure 4-3 Cable dressing 42PFL4xx7x/xx

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Figure 4-4 Cable dressing 47PFL4xx7x/xx

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3 × tape (150 m.m.) 11 × tape (100 m.m.) 3 × clamp 1 × adhesive saddle

Mechanical Instructions

4.2 Cab le Dressing 5000 styling (xxPFL5xx7x/xx series)

Figure 4-5 Cable dressing 32PFL5xx7x/xx

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Mechanical Instructions

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4 × tape (150 m.m.) 11 × tape (100 m.m.) 1 × adhesive clamp

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Figure 4-6 Cable dressing 40PFL5xx7x/xx

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2 × tape (200 m.m.) 2 × tape (150 m.m.) 10 × tape (100 m.m.) 6 × tape (80 m.m.) 3 × tape (50 m.m.) 2 × clamp

Mechanical Instructions

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Figure 4-7 Cable dressing 46PFL5xx7x/xx

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4.3 Service Positions

For easy servicing of a TV set, the set should be put face down on a soft flat surface, foam buffers or other specific workshop tools. Ensure that a stable situation is created to perform measurements and alignments. When using foam bars take care that these always support the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! Ensure that ESD safe measures are taken.

4.4 Assy/Panel Removal

Instructions below apply to the 32PFL5507K/12, but will be similar for other models.

4.4.1 Rear Cover

Warning: Disconnect the mains power cord before removing

the rear cover. Attention: Before lifting the rear cover, unplug the Keyboard Control connector [1], as indicated in Figure 4-9

Figure 4-8 Cable dressing 55PFL5xx7x/xx

Figure 4-9 Rear cover removal

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Click!

LVDS flat foil

Click!

4.4.2 Small Signal Board (SSB)

Caution: it is mandatory to remount all different screws at their

original position during re-assembly. Failure to do so may result in damaging the SSB.

ATTENTION!

The LVDS connector(s) require(s) a special procedure for disconnecting. Refer to Figure 4-10

to Figure 4-13 for clarification.

1. Press the catches [1] simultaneously.

2. Slide the LVDS cable sidewards carefully [2].

Failure to pressing the catches leads to a damaged LVDS cable [3]!

Any LVDS cable that is damaged at the notch area must be replaced with a new one to avoid future unnecessary repair actions.

LVD S CABLELVD S CABLE

Mechanical Instructions

Figure 4-12 LVDS cable - damaged notch area [3]

Upon re-connecting the LVDS cable, ensure the catches are locked after having inserted the LVDS cable.

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Figure 4-10 LVDS connector - correct handling

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Figure 4-11 Unlocking LVDS connector

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Figure 4-13 SSB LVDS - catch locking

4.4.3 IR/LED panel

111010

1. Unlock the catches at both sides.

2. Flip the board upside-down.

3. Unlock the cable from the connector. When defective, replace the whole unit.

4.4.4 Keyboard Control Panel

The keyboard control panel is located in the rear cover. When defective, replace the whole unit.

4.4.5 LCD Panel

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Refer to Figure 4-14

for details.

1. Remove the SSB as described earlier.

2. Remove the PSU.

3. Remove the stand.

4. Remove the stand bracket.

5. Remove the mains plug together with its subframe.

6. Remove the woofer.

7. Remove the IR/LED panel as earlier described.

8. Remove the WiFi module.

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9. Remove the speakers together with their subframes.

10. Remove all remaining boards and cables that do not belong to the LCD panel.

11. Remove the rims [1] and [2] at both sides of the set.

12. Lift the LCD panel from the bezel.

When defective, replace the whole unit.

4.5 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.

Notes:

• While re-assembling, make sure that all cables are placed and connected in their original position.

• Pay special attention not to damage the EMC foams in the set. Ensure that EMC foams are mounted correctly.

Figure 4-14 LCD panel removal

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SDM

Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

Index of this chapter:

Test Points

5.1

5.2 Service Modes

5.3 Stepwise Start-up

5.4 Service Tools

5.5 Error Codes

5.6 The Blinking LED Procedure

5.7 Protections

5.8 Fault Finding and Repair Tips

5.9 Software Upgrading

5.1 Test Points

As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. However, several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Colour bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer.

– Automatic volume levelling (AVL). – Skip/blank of non-favourite pre-sets.

How to Activate SDM

For this chassis there are two kinds of SDM: an analogue SDM and a digital SDM. Tuning will happen according Table 5-1

• Analogue SDM: use the standard RC-transmitter and key in the code “062596”, directly followed by the “MENU” (or “HOME”) button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again. Analogue SDM can also be activated by grounding for a moment the solder path on the SSB, with the indication “SDM” (see Service mode pad

• Digital SDM: use the standard RC-transmitter and key in the code “062593”, directly followed by the “MENU” (or "HOME") button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again.

This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. (see also section “5.4.1

ComPair”).

Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

5.2.1 Service Default Mode (SDM)

Purpose

• To create a pre-defined setting, to get the same measurement results as given in this manual.

• To override software protections detected by stand-by processor and make the TV start up to the step just before protection (a sort of automatic stepwise start-up). See section “5.3

Stepwise Start-up”.

• To start the blinking LED procedure where only LAYER 2 errors are displayed. (see also section “5.5

Specifications

Table 5-1 SDM default settings

Region Freq. (MHz) Default system

Europe, AP(PAL/Multi) 475.25 PAL B/G Europe, AP DVB-T 546.00 PID Video: 0B

06 PID PCR: 0B 06 PID Audio: 0B 07

DVB-T

Error Codes”).

Figure 5-1 Service mode pad

After activating this mode, “SDM” will appear in the upper right corner of the screen (when a picture is available).

How to Navigate

When the “MENU” (or “HOME”) button is pressed on the RC transmitter, the TV set will toggle between the SDM and the normal user menu.

How to Exit SDM

Use one of the following methods:

• Switch the set to STAND-BY via the RC-transmitter.

• Via a standard customer RC-transmitter: key in “00”sequence.

5.2.2 Service Alignment Mode (SAM)

Purpose

• To perform (software) alignments.

• To change option settings.

• To easily identify the used software version.

• To view operation hours.

• To display (or clear) the error code buffer.

• All picture settings at 50% (brightness, colour, contrast).

• Sound volume at 25%.

• All service-unfriendly modes (if present) are disabled, like: – (Sleep) timer. – Child/parental lock. – Picture mute (blue mute or black mute).

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How to Activate SAM

Via a standard RC transmitter: Key in the code “062596” directly followed by the “INFO” or “OK” button. After activating SAM with this method a service warning will appear on the screen, continue by pressing the “OK” button on the RC.

Contents of SAM

• Hardware Info.

Service Modes, Error Codes, and Fault Finding

Display option code

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– A. SW Version. Displays the software version of the

main software (example: Q555X-1.2.3.4 = AAAAB_X.Y.W.Z).

• AAAA= the chassis name.

• B= the software branch version. This is a sequential number (this is no longer the region indication, as the software is now multi-region).

• X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number).

– B. STBY PROC Version. Displays the software

version of the stand-by processor.

– C. Production Code. Displays the production code of

the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this.

• Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched “on/off”, 0.5 hours is added to this number.

• Errors (followed by maximum 10 errors). The most recent error is displayed at the upper left (for an error explanation see section “5.5

• Reset Error Buffer. When “cursor right” (or “OK” button) pressed here, followed by the “OK” button, the error buffer is reset.

• Alignments. This will activate the “ALIGNMENTS” submenu. See Chapter 6.

• Dealer Options. Extra features for the dealers.

• Options. Extra features for Service. For more info regarding option codes, see chapter 6. Note that if the option code numbers are changed, these have to be confirmed with pressing the “OK” button before the options are stored, otherwise changes will be lost.

• Initialize NVM. The moment the processor recognizes a corrupted NVM, the “initialize NVM” line will be highlighted. Now, two things can be done (dependent of the service instructions at that moment): – Save the content of the NVM via ComPair for

development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this).

– Initialize the NVM.

Note: When the NVM is corrupted, or replaced, there is a high possibility that no picture appears because the display code is not correct. So, before initializing the NVM via the SAM, a picture is necessary and therefore the correct display option has to be entered. Refer to Chapter 6. To adapt this option, it’s advised to use ComPair (the correct values for the options can be found in Chapter 6. or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code “062598” directly followed by the “MENU” (or "HOME") button and “XXX” (where XXX is the 3 digit decimal display code as mentioned on the sticker in the set). Make sure to key in all three digits, also the leading zero’s. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or empty before this action, it will be initialized first (loaded with default values). This initializing can take up to 20 seconds.

Error Codes”).

Alignments.

Alignments for details.

Alignments)

EN 21Q552.4E LA 5.

Figure 5-2 Location of Display Option Code sticker

• Store - go right. All options and alignments are stored when pressing “cursor right” (or the “OK” button) and then the “OK”-button.

• Operation hours display. Displays the accumulated total of operation hours of the screen itself. In case of a display replacement, reset to “0” or to the consumed operation hours of the spare display.

• SW Maintenance. – SW Events. In case of specific software problems, the

development department can ask for this info.

– HW Events. In case of specific software problems, the

development department can ask for this info :

- Event 26: refers to a power dip, this is logged after the TV set reboots due to a power dip.

- Event 17: refers to the power OK status, sensed even before the 3 x retry to generate the error code.

• Test settings. For development purposes only.

• Development file versions. Not useful for Service purposes, this information is only used by the development department.

• Upload to USB. To upload several settings from the TV to an USB stick, which is connected to the SSB. The items are “Channel list”, “Personal settings”, “Option codes”, “Alignments”, “Identification data” (includes the set type and prod code + all 12NC like SSB, display, boards), “History list”. The “All” item supports to upload all several items at once.

First a directory “repair\” has to be created in the root of the USB stick.

To upload the settings, select each item separately, press “cursor right” (or the “OK” button), confirm with “OK” and wait until the message “Done” appears. In case the download to the USB stick was not successful, “Failure” will be displayed. In this case, check if the USB stick is connected properly and if the directory “repair” is present in the root of the USB stick. Now the settings are stored onto the USB stick and can be used to download into another TV or other SSB. Uploading is of course only possible if the software is running and preferably a picture is available. This method is created to be able to save the customer’s TV settings and to store them into another SSB.

• Download from USB. To download several settings from the USB stick to the TV, same way of working needs to be followed as described in “Upload to USB”. To make sure that the download of the channel list from USB to the TV is executed properly, it is necessary to restart the TV and tune to a valid preset if necessary. The “All” item supports to download all several items at once.

• NVM editor. For NET TV the set “type number” must be entered correctly. Also the production code (AG code) can be entered here via the RC-transmitter. Correct data can be found on the side/rear sticker.

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EN 22 Q552.4E LA5.

Service Modes, Error Codes, and Fault Finding

How to Navigate

• In SAM, the menu items can be selected with the “CURSOR UP/DOWN” key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the “CURSOR UP/DOWN” key to display the next/previous menu items.

• With the “CURSOR LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu.

• With the “OK” key, it is possible to activate the selected action.

How to Exit SAM

Use one of the following methods:

• Switch the TV set to STAND-BY via the RC-transmitter.

• Via a standard RC-transmitter, key in “00” sequence, or select the “BACK” key.

5.2.3 Customer Service Mode (CSM)

Purpose

When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible.

When in this chassis CSM is activated, a test pattern will be displayed during 5 seconds (1 second Blue, 1 second Green and 1 second Red, then again 1 second Blue and 1 second Green). This test pattern is generated by the PNX51X0 (located on the 200Hz board as part of the display). So if this test pattern is shown, it could be determined that the back end video chain (PNX51X0 and display) is working.For TV sets without the PNX51X0 inside, every menu from CSM will be used as check for the back end chain video.

When CSM is activated and there is a USB stick connected to the TV set, the software will dump the CSM content to the USB stick. The file (CSM_model number_serial number.txt) will be saved in the root of the USB stick. This info can be handy if no information is displayed.

When in CSM mode (and a USB stick connected), pressing “OK” will create an extended CSM dump file on the USB stick. This file (Extended_CSM_model number_serial number.txt) contains:

• The normal CSM dump information,

• All items (from SAM “load to USB”, but in readable format),

• Operating hours,

• Error codes,

• Software/Hardware event logs.

To have fast feedback from the field, a flashdump can be requested by development. When in CSM, push the “red” button and key in serial digits ‘2679’ (same keys to form the word ‘COPY’ with a cellphone). A file “Dump_model number_serial number.bin” will be written on the connected USB device. This can take 1/2 minute, depending on the quantity of data that needs to be dumped.

Also when CSM is activated, the LAYER 1 error is displayed via blinking LED. Only the latest error is displayed (see also section 5.5

Error Codes).

How to Activate CSM

Key in the code “123654” via the standard RC transmitter. Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

How to Navigate

By means of the “CURSOR-DOWN/UP” knob on the RCtransmitter, can be navigated through the menus.

Contents of CSM

The contents are reduced to 3 pages: General, Software versions and Quality items. The group names itself are not shown anywhere in the CSM menu.

General

• Set Type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee in a possibility to do this. The update can also be done via the NVM editor available in SAM.

• Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this. The update can also be done via the NVM editor available in SAM.

• Installed date. Indicates the date of the first installation of the TV. This date is acquired via time extraction.

• Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode).

• Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode).

• 12NC SSB. Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. ComPair will foresee in a possibility to do this. This identification number is the 12nc number of the SSB.

• 12NC display. Shows the 12NC of the display.

• 12NC supply. Shows the 12NC of the power supply.

• 12NC 200Hz board. Shows the 12NC of the 200Hz Panel (when present).

• 12NC AV PIP. Shows the 12NC of the AV PIP board (when present).

Software versions

• Current main SW. Displays the build-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: Q55xx1.2.3.4

• Stand-by SW. Displays the build-in stand-by processor software version. Upgrading this software will be possible via ComPair or via USB (see section 5.9

Software Upgrading).

Example: STDBY_83.84.0.0.

• e-UM version. Displays the electronic user manual software-version (12NC version number). Most significant number here is the last digit.

• FPGA software.

Quality items

• Signal quality. Bad / average /good (not for DVB-S).

• Ethernet MAC address. Displays the MAC address present in the SSB.

• Wireless MAC address. Displays the wireless MAC address to support the Wi-Fi functionality.

• BDS key. Indicates if the set is in the BDS status.

• CI module. Displays status if the common interface module is detected.

• CI + protected service. Yes/No.

• Event counter : S : 000X 0000(number of software recoveries : SW EVENT-LOG #(reboots) S : 0000 000X (number of software events : SW EVENTLOG #(events) H : 000X 0000(number of hardware errors)

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Service Modes, Error Codes, and Fault Finding

18770_250_100216.eps

100402

Active

Semi St by

St by

Mains

off

GoToProtection

-WakeUp requested

-Acquisition needed

-Tact switch pushed

- stby requested and no data Acquisition required

- St by requested

-tact SW pushed

WakeUp

requested

Protection

WakeUp

requested

(SDM)

GoToProtection

Hibernate

-Tact switch pushed

-last status is hibernate after mains ON

Tact switch

pushed

EN 23Q552.4E LA 5.

H : 0000 000X (number of hardware events : SW EVENTLOG #(events).

How to Exit CSM

Press “MENU” (or "HOME") / “Back” key on the RC-transmitter.

5.3 Stepwise Start-up

When the TV is in a protection state due to an error detected by stand-by software (error blinking is displayed) and SDM is activated via shortcutting the SDM solder path on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Caution: in case the start-up in this mode with a faulty FET 7U0X (diagram B02A) is done,

you can destroy all IC’s supplied by the +1V8 and +1V1, due to overvoltage (12V on XVX-line). It is recommended to measure first the FET 7U0X or others FET’s on shortcircuit before activating SDM via the service pads.

The abbreviations “SP” and “MP” in the figures stand for:

• SP: protection or error detected by the Stand-by Processor.

• MP: protection or error detected by the MIPS Main

Processor.

Figure 5-3 Transition diagram

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EN 24 Q552.4E LA5.

19220_071_120229.eps

120229

EJTAG probe

connected ?

Yes

Release AVC system reset

Feed warm boot script

Cold boot?

Yes

Set I²C slave address

of Standby µP to (A0h)

An EJTAG probe (e.g. WindPower ICE probe) can be connected for Linux Kernel debugging purposes.

Detect EJTAG d ebug probe

(pulling pin of the probe interface to

ground by inserting EJTAG probe)

Release AVC system reset

Feed cold boot script

Release AVC system reset Feed initializing boot script

disable alive mechanism

Off

Standby Supply starts running.

All standby supply voltages become available.

st-by µP resets

Stand by or

Protection

Mains is applied

- Switch Audio-Reset high.

It is low in the standby mode if the standby

mode lasted longer than 10s.

start keyboard scanning, RC detection. Wake up reasons are

off.

If the protection state was left by short circuiting the

SDM pins, detection of a protection condition during

startup will stall the startup. Protection conditions in a

playing set will be ignored. The prote c ti on mod e wi l l

not be entered.

Detect2 is moved to an interrupt. The detectionis on interrupt base now

+12V, +24Vs, AL and Bolt-on power

isswitched on, follow ed by the +1V2 DCDC converter

Enable the supply detection algorithm

Switch ON Platform and display supply by switching

LOW the Standby line.

Initialise I/O pins of the st-by µP:

- Switch reset-AVC LOW (reset state)

- Switch reset-system LOW (reset state)

- Switch reset-Ethernet LOW (reset state)

- Switch reset-USB LOW (reset state)

- Switch reset-DVBs LOW (reset state)

-keep Audio-reset and Audio-Mute-Up HIGH

- Switch CTRL-DISP3 LOW(2D mode)

- Switch BL-DIM LOW

- Switch BL-I-CTRL LOW

Enable the DCDC converters

(ENABLE-3V3n LOW)

Detect2 high received

within 2 seconds?

12V error:

Layer1: 3

Layer2: 16

Enter protection

Yes

Wait 50ms

Service Modes, Error Codes, and Fault Finding

Figure 5-4 “Off” to “Semi Stand-by” flowchart (part 1)

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Service Modes, Error Codes, and Fault Finding

19220_072_120229.eps

120229

Yes

MIPS reads the wake up reason

from standby µP.

Semi-Standby

Initialize tuner and channel decoders

Initialize video processing IC's

-local contrast FPGA

-5120's, 21/ 9 scaler and MPC if present

Initialize source selection

initialize AutoTV by triggering CHS AutoTV Init interface

3-th try?

Blink Code as

error code

Bootscript ready

in 1250 ms?

Yes

Enable Alive check mechanism

Wait until AVC starts to

communicate

SW initialization

succeeded

within 20s?

Switch Standby I/O line high

and wait 4 seconds

RPC start (comm. protocol)

Set I²C slave address

of Standby µP to (60h)

Yes

Disable all supply related protections and

switch off the +3V3 +5V DC/DC converter.

switch off the remaining DC/DC

converters

Wait 5ms

Switch AVC PNX85500 in

reset (active low)

Wait 10ms

Flash to Ram

image transfer succeeded

within 30s?

Yes

Code =

Layer1: 2

Layer2: 53

Code =

Layer1: 2

Layer2: 15

Initialize Ambilight with Lights off.

Timing need to be updated if more mature info is available.

Initialize audio

Enter protection

Reset-system is switched HIGH by the

AVC at the end of the bootscript

AVC releases Reset-Ethernet, Reset-USB and

Reset-DVBs when the end of the AVC boot-

script is detected

This cannot be done through the bootscript, the I/O is on the standby µP

Reset-Audio and Audio-Mute-Up are

switched by MIPS code later on in the

startup process

Reset-system is switched HIGH by the

AVC at the end of the bootscript

Reset-Audio and Audio-Mute-Up are

switched by MIPS code later on in the

startup process

AVC releases Reset-Ethernet, Reset-USB and

Reset-DVBs when the end of the AVC boot-

script is detected

Wake up reason

coldboot & not semi-

standby?

85500 sends out startup screen

Startup screen cfg file

present?

85500 & FPGA start up the display.

Startup screen visible

yes

See the Semi-standby to On description for the detailed display startup sequence. During the complete display time of the Startup screen, the preheat condition of

100% PWM is valid.

Startup screen shall only be visible when there is a coldboot to an active state end situation. The startup screen shall not be visible when waking up for reboot reasons or waking up to semi-standby conditions or waking up to enter Hibernate mode.

The first time after the option turn on of the startup screen or when the set is virgin, the config file is not present and hence the startup screen will not be shown.

Yes

EN 25Q552.4E LA 5.

Figure 5-5 “Off” to “Semi Stand-by” flowchart (part 2)

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EN 26 Q552.4E LA5.

19220_074_120229.eps

120229

Active

Semi Standby

Initialize audio and video

processing IC's and functions

according needed use case.

Assert RGB video blanking and audio mute

Wait until previous on-state is left more than2

secondsago. (to prevent LCD display problems)

The assumption here is that a fast toggle (<2s) can

only happen during ON->SEMI ->ON. In these states,

the AVC is still active and can provide the 2s delay. A

transition ON->SEMI->STBY->SEMI->ON cannot be

made in less than 2s, because the standby state will

be maintained for at least 4s.

Switch Audio-Reset low and wait 5ms

unblank the video.

Wait until valid and stable audio and video, corresponding to the

requested output is delivered by the AVC

Release audio mute and wait 100ms before any other audio

handling is done (e.g. volume change)

CPipe already generates a valid output

clock in the semi-standby state: display

startup can start immediately when leaving

the semi-standby state.

Switch on LCD backlight (BL-ON)

Switch on the Ambilight functionality according the last status

settings.

Switch on the displaypowerby

switching LCD-PWR-ONn low

Wait x ms

Switch on LVDS output in the 85500

The exact timings to

switch on the

display(LVDS

delay, lamp delay)

are defined in the

display file.

Start POK line detection

algorithm

return

Display already on?

(splash screen)

Yes

Display cfg file present

and up to date, according

correct display option?

Startup screen Option and Installation setting

Photoscreen ON?

Yes

Prepare Start screen Display config

file and copy to Flash

Yes

Send display startup and shutdown

targets to FPGA

Switch on the displayBy sending I2C

“Display_On” command to FPGA

Delay BL-ON with the sum of LVDS

delay and the Lamp delay indicated in

the display file

Set BL-DIM & BL-I-CTRL according to Display file

(For Splash Screen, fix BL-DIM at high[100%], BL-I-CTRL at low[0%])

Wait 10ms(tbc)

Switch Off LCD

Backlight

Wait 10ms(tbc)

Service Modes, Error Codes, and Fault Finding

2012-Jun-29

Figure 5-6 “Semi Stand-by” to “Active” flowchart

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Service Modes, Error Codes, and Fault Finding

19220_073_120229.eps

120229

Semi Standby

Active

Wait x ms (display file)

Mute all sound outputs via softmute

Mute all video outputs

switch off LCD backlight

Force ext audio outputs to ground

(I/O: audio reset)

And wait 5ms

Set main amplifier mute (I/O: audio-mute)

Wait 100ms

Switch off the display power by switching LCD-PWR-ONn high

Wait x ms

Switch off LVDS output in 85500

Switch off POK line detection

algorithm

switch off Ambilight

Wait until Ambilight has faded out:

Output power Observer should be zero

The exact timings to

switch off the

display(LVDS

delay, BL-ON

delay) are defined

in the display file.

Switch off the display by sending I2C

“Display_Off” command to FPGA

Switch CTRL-DISP3 to

LOW

CTRL-DISP3=high?

(3D mode?)

Yes

EN 27Q552.4E LA 5.

Figure 5-7 “Active” to “Semi Stand-by” flowchart

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EN 28 Q552.4E LA5.

18770_256_100216.eps

100216

transfer Wake up reasons to the Stand by µP.

Stand by

Semi Stand by

Disable all supply related protections and switch off

the DC/DC converters (ENABLE-3V3n)

Switch OFF all supplies by switching HIGH the

Standby I/O line

Switch AVC system in reset state (reset-system and

reset-AVC lines)

Switch reset-USB, Reset-Ethernet and Reset-DVBs

LOW

Important remarks:

release reset audio 10 sec after entering

standby to save power

Also here, the standby state has to be

maintained for at least 4s before starting

another state transition.

Wait 5ms

Wait 10ms

Delay transition until ramping down of ambient light is

finished. *)

If ambientlight functionality was used in semi-standby

(lampadaire mode), switch off ambient light (see CHS

ambilight)

*) If this is not performed and the set is switched to standby when the switch off of the ambilights is still ongoing, the lights will switch off abruptly when the supply is cut.

Switch Memories to self-refresh (this creates a more

stable condition when switching off the power).

Service Modes, Error Codes, and Fault Finding

Figure 5-8 “Semi Stand-by” to “Stand-by” flowchart

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Service Modes, Error Codes, and Fault Finding

10000_036_090121.eps

091118

UART SERVICE

CONNECTOR

UART SERVICE

CONNECTOR

I2C SERVICE

CONNECTOR

TO TV

HDMI I

C only

Optional power

5V DC

ComPair II Developed by Philips Brugge

RC out

RC in

Optional

Switch

Power ModeLink/

Activity

ComPair II

Multi

function

RS232 /UART

EN 29Q552.4E LA 5.

5.4 Service Tools

5.4.1 ComPair

Introduction

ComPair (Computer Aided Repair) is a Service tool for Philips Consumer Electronics products. and offers the following:

1. ComPair helps to quickly get an understanding on how to

2. ComPair allows very detailed diagnostics and is therefore

3. ComPair speeds up the repair time since it can

4. ComPair features TV software up possibilities.

Specifications

ComPair consists of a Windows based fault finding program and an interface box between PC and the (defective) product. The ComPair II interface box is connected to the PC via an USB cable. For the TV chassis, the ComPair interface box and the TV communicate via a bi-directional cable via the service connector(s). The ComPair fault finding program is able to determine the problem of the defective television, by a combination of automatic diagnostics and an interactive question/answer procedure.

How to Connect

This is described in the chassis fault finding database in ComPair.

Caution: It is compulsory to connect the TV to the PC as shown in the picture above (with the ComPair interface in between), as the ComPair interface acts as a level shifter. If one connects the TV directly to the PC (via UART), ICs can be blown!

How to Order

ComPair II order codes:

• ComPair II interface: 3122 785 91020.

• Software is available via the Philips Service web portal.

• ComPair UART interface cable for Q55x.x.

Note: When you encounter problems, contact your local support desk.

repair the chassis in a short and effective way.

capable of accurately indicating problem areas. No knowledge on I

C or UART commands is necessary,

because ComPair takes care of this.

automatically communicate with the chassis (when the µP is working) and all repair information is directly available.

Figure 5-9 ComPair II interface connection

(using 3.5 mm Mini Jack connector): 3138 188 75051.

5.5 Error Codes

5.5.1 Introduction

The error code buffer contains all detected errors since the last time the buffer was erased. The buffer is written from left to right, new errors are logged at the left side, and all other errors shift one position to the right. When an error occurs, it is added to the list of errors, provided the list is not full. When an error occurs and the error buffer is full, then the new error is not added, and the error buffer stays intact (history is maintained). To prevent that an occasional error stays in the list forever, the error is removed from the list after more than 50 hrs. of operation. When multiple errors occur (errors occurred within a short time span), there is a high probability that there is some relation between them.

New in this chassis is the way errors can be displayed:

• If no errors are there, the LED should not blink at all in

CSM or SDM. No spacer must be displayed as well.

• There is a simple blinking LED procedure for board level repair (home repair) so called LAYER 1 errors

next to the existing errors which are LAYER 2 errors (see

Table 5-2

– LAYER 1 errors are one digit errors. – LAYER 2 errors are 2 digit errors.

• In protection mode. – From consumer mode: LAYER 1. – From SDM mode: LAYER 2.

• Fatal errors, if I2C bus is blocked and the set reboots, CSM and SAM are not selectable. – From consumer mode: LAYER 1. – From SDM mode: LAYER 2.

• In CSM mode. – When entering CSM: error LAYER 1 will be displayed

• In SDM mode. – When SDM is entered via Remote Control code or the

• Error display on screen. – In CSM no error codes are displayed on screen. – In SAM the complete error list is shown.

Basically there are three kinds of errors:

• Errors detected by the Stand-by software which lead to protection. These errors will always lead to protection and an automatic start of the blinking LED LAYER 1 error. (see section “5.6

• Errors detected by the Stand-by software which not lead to protection. In this case the front LED should blink the involved error. See also section “5.5

Error Buffer”. Note that it can take up several minutes

before the TV starts blinking the error (e.g. LAYER 1 error = 2, LAYER 2 error = 15 or 53).

• Errors detected by main software (MIPS). In this case the error will be logged into the error buffer and can be read out via ComPair, via blinking LED method LAYER 1-2 error, or in case picture is visible, via SAM.

5.5.2 How to Read the Error Buffer

Use one of the following methods:

• On screen via the SAM (only when a picture is visible). E.g.: – 00 00 00 00 00: No errors detected – 23 00 00 00 00: Error code 23 is the last and only

– 37 23 00 00 00: Error code 23 was first detected and

– Note that no protection errors can be logged in the

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by blinking LED. Only the latest error is shown.

hardware pins, LAYER 2 is displayed via blinking LED.

detected error.

error code 37 is the last detected error.

error buffer.

The Blinking LED Procedure”).

Error Codes, 5.5.4

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Service Modes, Error Codes, and Fault Finding

• Via the blinking LED procedure. See section 5.5.3 How to

Clear the Error Buffer.

•Via ComPair.

5.5.3 How to Clear the Error Buffer

Use one of the following methods:

• By activation of the “RESET ERROR BUFFER” command in the SAM menu.

• If the content of the error buffer has not changed for 50+ hours, it resets automatically.

5.5.4 Error Buffer

In case of non-intermittent faults, clear the error buffer before starting to repair (before clearing the buffer, write down the

Table 5-2 Error code overview

Description Layer 1 Layer 2

I2C3 2 13 MIPS E BL / EB SSB SSB I2C2 2 14 MIPS E BL / EB SSB SSB I2C4 2 18 MIPS E BL / EB SSB SSB PNX doesn’t boot (HW cause) 2 15 Stby µP P BL SSB SSB 12V 3 16 Stby µP P BL / Supply Inverter or display supply 3 17 MIPS E EB / Supply HDMI mux 2 23 MIPS E EB Sil9x87A SSB I2C switch 2 24 MIPS E EB PCA9540 SSB AV-PIP board 8 25 MIPS E EB AV PIP board Channel dec DVB-C 2 27 MIPS E EB TDA10024 SSB Channel dec 2 27 MIPS E EB TC90157 SSB Channel dec DVBT2 2 27 MIPS E EB CXD2820 SSB Channel DVB-S 2 28 MIPS E EB STV0903 SSB 14v/18v OLP LNB controller 2 32 MIPS E EB SSB LNB controller R3 2 31 MIPS E EB LNBH 23 SSB LNB controller R4 2 31 MIPS E EB LNBH 25 SSB Tuner1 2 34 Stby µP P EB DTT71300 SSB main NVM 2 35 MIPS E x STM24C64 SSB Tuner DVB-S 2 36 MIPS E EB STV6110 SSB Class-D 2 37 MIPS E EB TAS5711PHP SSB FPGA backlight 2 38 MIPS E EB LX 4 SSB Temperature sensor LED driver/TCON 7 42 MIPS E EB LM 75 Temperature sensor Temperature sensor SSB/set 2 42 MIPS E EB LM 75 Temperature sensor FAN 7 43 MIPS E EB FAN FPGA PQ 2 45 MIPS E EB LX 25 SSB MIPS doesn’t boot (SW cause) 2 53 Stby µP P BL PNX8550 SSB

Monitored by

content, as this history can give significant information). This to ensure that old error codes are no longer present. If possible, check the entire contents of the error buffer. In some situations, an error code is only the result of another error code and not the actual cause (e.g. a fault in the protection detection circuitry can also lead to a protection). There are several mechanisms of error detection:

• Via error bits in the status registers of ICs.

• Via polling on I/O pins going to the stand-by processor.

• Via sensing of analog values on the stand-by processor or the PNX8550.

• Via a “not acknowledge” of an I

Take notice that some errors need several minutes before they start blinking or before they will be logged. So in case of problems wait 2 minutes from start-up onwards, and then check if the front LED is blinking or if an error is logged.

Error/

Error Buffer/

Prot

Blinking LED Device Defective Board

C communication.

Extra Info

• Rebooting. When a TV is constantly rebooting due to internal problems, most of the time no errors will be logged or blinked. This rebooting can be recognized via a ComPair interface and Hyperterminal (for Hyperterminal settings, see section “5.8

Fault Finding and Repair Tips, 5.8.6 Logging). It’s shown that the loggings which are generated

by the main software keep continuing. In this case diagnose has to be done via ComPair.

• Error 13 (I

C bus 3, SSB bus blocked). Current situation: when this error occurs, the TV will constantly reboot due to the blocked bus. The best way for further diagnosis here, is to use ComPair.

• Error 14 (I

C bus 2, TV set bus blocked). Current situation: when this error occurs, the TV will constantly reboot due to the blocked bus. The best way for further diagnosis here, is to use ComPair.

• Error 18 (I

C bus 4, Tuner bus blocked). In case this bus is blocked, short the “SDM” solder paths on the SSB during startup, LAYER error 2 = 18 will be blinked.

• Error 15 (PNX8550 doesn’t boot). Indicates that the main processor was not able to read his bootscript. This error will point to a hardware problem around the PNX8550 (supplies not OK, PNX 8550 completely dead, I between PNX and Stand-by Processor broken, etc...).

2012-Jun-29

C link

back to

div. table

When error 15 occurs it is also possible that I blocked (NVM). I

C1 can be indicated in the schematics as

C1 bus is

follows: SCL-UP-M IP S, SDA-UP-MIPS. Other root causes for this error can be due to hardware problems regarding the DDR’s and the bootscript reading from the PNX8550.

• Error 16 (12V). This voltage is made in the power supply and results in protection (LAYER 1 error = 3) in case of absence. When SDM is activated we see blinking LED LAYER 2 error = 16.

• Error 17 (Invertor or Display Supply). Here the status of the “Power OK” is checked by software, no protection will occur during failure of the invertor or display supply (no picture), only error logging. LED blinking of LAYER 1 error = 3 in CSM, in SDM this gives LAYER 2 error = 17.

• Error 23 (HDMI). When there is no I

C communication towards the HDMI mux after start-up, LAYER 2 error = 23 will be logged and displayed via the blinking LED procedure if SDM is switched on.

• Error 24 (I2C switch). When there is no I communication towards the I

C switch, LAYER 2

error = 24 will be logged and displayed via the blinking LED procedure when SDM is switched on. Remark: this only works for TV sets with an I

C controlled screen included.

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