Philips 32PHD6915/71, 43PFD6915/71 user manual

Register your product and get support at

www.philips.com/TVsupport

6915 series

User Manual

32PHD6915

43PFD6915

Contents

1 What's new 3

1.1 Home and channels 3

1.2 Apps and Live TV 3

2 Setting Up 4

2.1 Read Safety 4

2.2 TV Stand and Wall Mounting 4

2.3 Tips on Placement 4

2.4 Power Cable 4

2.5 Antenna Cable 4

3 Remote Control 6

3.1 Key Overview 6

3.2 Pair Your Remote Control to TV 7

3.3 Voice Search 7

3.4 IR Sensor 7

3.5 Batteries 7

3.6 Cleaning 8

4 Switching On and Off 9
5 Channels 10

5.1 About Channels and Switch Channels 10

5.2 Channel Lists 10

5.3 Watching channels 10

5.4 Favourite Channels 11

6 Channel Installation 13

6.1 Antenna Installation 13

6.2 Update Channels 13

6.3 Channel Skip 13

6.4 Analog Channel Fine Tune 13

7 Connect Devices 14

7.1 About Connections 14

7.2 Home Theatre System - HTS 15

7.3 Video Device 16

7.4 Audio Device 17

7.5 USB Hard Drive 17

7.6 USB Flash Drive 19

8 Bluetooth 20

8.1 What You Need 20

8.2 Pairing a Device 20

8.3 Select a Device 20

8.4 Rename a Device 20

8.5 Remove a Device 20

9 Connect your Android TV 21

9.1 Network and Internet 21

9.2 Google Account 22

9.3 Home Screen 22

10 Apps 24

10.1 About Apps 24

10.2 Google Play 24

10.3 Start or Stop an App 25

10.4 Settings for Apps 25

10.5 Manage Apps 26

11 Settings 27

11.1 TV options 27

11.2 Picture Settings 27

11.3 Sound Settings 28

11.4 Power Settings 29

11.5 Advanced Options 29

11.6 Other settings 30

11.7 Reset TV Settings 30

11.8 Restart 30

11.9 Clock, Region, and Language Settings 31

12 Videos, Photos, Music & Text 32

12.1 From a USB Connection 32

12.2 Play your Videos 32

12.3 View your Photos 32

12.4 Play your Music 33

12.5 View your Text 33

13 TV Guide 34

13.1 What You Need 34

13.2 TV Guide Data 34

14 Recording and Pause TV 35

14.1 Recording 35

14.2 Pause TV 35

15 Smartphones and Tablets 37

15.1 Google Cast 37

16 Netflix 38
17 Amazon Prime Video 39
18 Software 40

18.1 Update Software 40

18.2 Software Version 40

18.3 Open Source Licenses 40

19 Specifications 41

19.1 Environmental 41

19.2 Power 41

19.3 Operating System 41

19.4 Reception 41

19.5 Display Type 41

19.6 Display Input Resolution 41

19.7 Connectivity 42

19.8 Sound 42

19.9 Multimedia 42

20 Help and Support 44

20.1 Register your TV 44

20.2 Troubleshooting 44

20.3 Online Help 46

20.4 Support and Repair 46

21 Safety and Care 47

21.1 Safety 47

21.2 Screen Care 48

22 Terms of Use 49
23 Copyrights 50

23.1 HDMI 50

23.2 Dolby Audio 50

23.3 DTS-HD (italics) 50

23.4 Wi-Fi Alliance 50

23.5 Kensington 50

23.6 Other Trademarks 50

24 Disclaimer 51
Index 52

2

1

What's new

1.1

Home and channels

your Smart TV system.

- Input source: to launch the input source list and
switch to any of the connected devices.

- Settings: to access all setting menu and adjust the
TV settings.

- Clock: to indicate the system clock.

The Home launcher

Press Home on your remote control to get your new
Android Home screen. From here you can decide
what to watch by browsing entertainment options
from app and live TV. Your Home has channels to let
you discover great contents from your favourite apps.
You can also add additional channels or find new
apps to get more contents.

“Play Next” channel

1.2

Apps and Live TV

Favourite Apps on the first row

You can find more apps in the Apps page which can
be opened by clicking the Apps icon at the left end of
the Apps row. You can also add more apps as
favourite from the Apps page, such as the Live TV and
MMP (MultiMediaPlayer).

You can always know what to watch next from Play
Next channel on the Home screen. Start watching
from where you left off and get notifications about
new episodes in the Play Next channel. Press and
hold Select on a movie or TV show to add it directly
to the Play Next channel.

Accessing settings from Home

You can access Settings menu via the icon at the top
right corner.

Accessing MENU from Home

To open the quick menu with typical TV functions.

1. Press SOURCES and select TV source.

2. Press MENU to open the quick menu.

Accessing USB flash drive from Home

To view the files from the USB flash drive, you need
to add the MMP (MultiMediaPlayer) app to the Home
page first. Press Home, clicking the Apps icon at the
left end of the Apps row. You can add MMP apps
from the Apps page.

System bar on Home screen

The System bar on the top of Home screen contains
following features.

- Search button: to trigger Google search with voice
or text input.

- Notifications: to provide you the messages about

3

2

2.3

Setting Up

2.1

Read Safety

Read the safety instructions first before you use the
TV.

2.2

TV Stand and Wall Mounting

TV Stand

You can find the instructions for mounting the TV
stand in the Quick Start Guide that came with the TV.
In case you lost this guide, you can download it
from www.philips.com/TVsupport.

Use the model number of the TV to look for
the Quick Start Guide to download.

Tips on Placement

• Position the TV where light does not shine directly
on the screen.

• The ideal distance to watch TV is 2 to 5 times its
diagonal screen size. When seated, your eyes should
be level with the centre of the screen.

• When wall mounted, position the TV up to 15 cm
away from the wall.

Note:
Please keep the TV away from dust-producing

sources such as stoves. It is suggested to clean the
dust regularly to avoid getting dust into the TV.

Wall Mounting

Your TV is also prepared for a VESA-compliant wall
mount bracket (sold separately).
Use the following VESA code when purchasing the
wall mount . . .

• 32PHx6915

VESA MIS-F 100x100, M4 (Min.: 8mm, Max.:10mm)

• 43PFx6915

VESA MIS-F 200x100, M6 (Min.: 16mm, Max.:22mm)
Caution

Wall mounting the TV requires special skills and
should only be performed by qualified personnel. The
TV wall mounting should meet safety standards
according to the TVs weight. Also read the safety
precautions before positioning the TV.
TP Vision Europe B.V. bears no responsibility for
improper mounting or any mounting that results in
accident or injury.

2.4

Power Cable

• Make sure that the power plug, in the wall socket, is
accessible at all times.

• When you unplug the power cable, always pull the
plug, never pull the cable.

Although this TV has a very low standby power
consumption, unplug the power cable to save energy
if you do not use the TV for a long period of time.

2.5

Antenna Cable

Insert the antenna plug firmly into
the Antenna socket at the back of the TV.

You can connect your own antenna or an antenna
signal from an antenna distribution system. Use an
IEC Coax 75 Ohm RF antenna connector.

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5

3

Remote Control

3.1

Key Overview

Top

1 - Power (Standby / On)

To switch the TV on or back to Standby.

2 - Voice microphone

1 - OK key

To confirm a selection or setting. To open the channel
list while watching TV.

2 - Navigation keys
To navigate up, down, left or right.

3 - Back

• To return to previous menu.

• To go back to the previous App/Internet page.

3 - MENU
To open the Quick Menu with typical TV functions.

4 - AD / INFO

• Short press to access the Audio Description and
toggle to switch on and off.

• Long press to open programme information.
5 - SOURCES / PAIR

• To open or close the Sources menu.

• To pair the remote control to the TV.
6 - Google Assistant™

• To launch the Google Assistant™.

• While Google Assistant™ is not supported, press to
start voice search.

* Note: Google Assistant™ is only available in
selected countries.

Middle

4 - Playback and Record

• Play, to playback.

• Pause, to pause playback

• Stop, to stop playback

• Rewind, to rewind

• Fast forward, to go fast forward

• Record, to start recording
5 - EXIT

• To return to previous menu.

• To go back to the previous App/Internet page.
6 - Home

To open the Home menu.
7 - Colour keys

Follow the on-screen instructions.

Bottom

1 - NETFLIX

6

To open the Netflix App directly. With the TV switched
on or from standby.

• If you have a Netflix membership subscription, you
can enjoy Netflix on this TV. Your TV must be
connected to the Internet.

• To open Netflix, press NETFLIX to open the Netflix
App. You can open Netflix immediately from a TV in
standby.
www.netflix.com

2 - Mute / Volume
Press in middle to mute the sound or to restore it.
Press + or - to adjust the volume level.

3 - Number keys
To select a channel directly.

4 - (Dot)
To enter digital sub-channels.

5 - TV GUIDE / Channel

• Press in middle to open or close TV Guide.

• Press + or - to switch to the next or previous
channel in the channel list. To open the next or
previous page in Text/Teletext.

6 - Google Play / Amazon Prime Video

• To open Google Play directly

• To launch the Amazon Prime Video App.
7 - YouTube

To open the YouTube App directly.
8 - SUBTITLE

To open subtitle when play videos from USB.

3.2

Pair Your Remote Control to
TV

This remote control uses both Bluetooth and IR
(infrared) to send its commands to the TV.

• You can use this remote control via IR (infrared) for
most operations.

• To use advanced operation like voice search and
remote control keyboard, you need to pair (link) the
TV with the remote control.

When you start the initial TV installation, the TV
invites you to long press the PAIR key, and by
doing so, the pairing will be done.

field when press Google Assistant™, pairing was
unsuccessful.
4 - It is advisable to wait until the set has fully started
up and launched all background processes before
pairing mode is entered as the toast message
containing further instructions may appear too late,
thereby negatively impacting the pairing procedure.

Pairing again

If the pairing with the remote control was lost, you
can pair the TV with the remote control again.

You can simply long press
the PAIR key (approximate for 3 seconds) for
pairing.

3.3

Voice Search

You can search for videos, music or anything else on
the Internet by simply using your voice. You can
speak into the microphone on the remote control.

You need to pair the remote control to the TV before
use voice search.

To use Voice...
1 - Press Google Assistant™ on remote control, the

blue light on the remote control lights up and the
search field opens, the microphone is active.
2 - Speak out what you are looking for with clear
pronunciation. You can speak for 10 seconds before
the microphone switches off. It might take some time
for the results to appear.
3 - In the list of search results, you can select the
item you want.

3.4

IR Sensor

The TV can receive commands from a remote control
that uses IR (infrared) to send commands. If you use
such a remote control, always make sure you point
the remote control at the infrared sensor on the front
of the TV.

Note:

1 - Once the remote control has entered pairing
mode successfully, the blue LED indicator ring around
the microphone on the front side of the remote
control starts blinking.
2 - The remote control must be kept close to the TV
(within 1m distance) during pairing in order to ensure
success.
3 - If the TV does not launch the voice control

Warning

Do not put any objects in front of IR sensor of the TV,
it may block the IR signal.

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3.5

Batteries

If the TV does not react on a key press on the remote
control, the batteries might be empty.

To replace the batteries, open the battery
compartment on the back-bottom of the remote
control.

1 - Slide the battery door in the direction shown by
the arrow.
2 - Replace the old batteries with 2 type AAA-1.5V
batteries. Make sure the + and the - ends of the
batteries line up correctly.
3 - Reposition the battery door and slide it back until
it clicks.

Remove the batteries if you are not using the remote
control for a long time.
Safely dispose of your old batteries according to the
end of use directions.

For more information, in Help, select Keywords and
look up End of use.

3.6

Cleaning

Your remote control is treated with a scratch-resistant
coating.

To clean the remote control, use a soft damp cloth.
Never use substances such as alcohol, chemicals or
household cleaners on the remote control.

8

4

Switching On and
Off

Make sure the TV is connected to the mains AC
power. The indicator light at the bottom of the TV
lights up.

Switch on

Press Power on the remote control to switch the TV
on. You can also press the small joystick key on the
bottom of the TV to switch the TV on in case you can't
find the remote control or its batteries are empty.

Switch to standby

To switch the TV to standby, press Power on the
remote control. You can also press the small joystick
key on the bottom of the TV.

In standby mode, the TV is still connected to the
mains power but consumes very little energy.

To switch off the TV completely, disconnect the
power plug.
When disconnecting the power plug, always pull the
power plug, never the cord. Ensure that you have full
access to the power plug, power cord and outlet
socket at all times.

9

5

Open a Channel List

Channels

5.1

About Channels and Switch
Channels

To watch TV channels

• Press SOURCES, and the TV tunes to the last viewed
input. Press SOURCES again and select TV source to
watch TV.

• Press Home > Live TV and press OK.

• Press Channel + or Channel - to switch channels.

• If you know the channel number, type in the number
with the number keys. Press OK after you entered
the number to switch channels.

To switch to a channel from a channel list

• While watching a TV channel, press OK to open the
channel lists.

• The channel list can have several pages with
channels. To view the next or previous page, follow
the on-screen instruction.

• To close the channel lists without switching
channels, press Back.

Radio channels

If digital broadcasting is available, digital radio
stations are installed during installation. Switch to a
radio channel just like you switch to a TV channel.

Next to the list with all channels, you can select a
filtered list or you can select one of the favourite lists
you created.

To open the current channel list…

1 - While watching TV, press OK to open the current
channel list.

2 - Press Back to close the channel list.

Search for a Channel

You can search for a channel to find it in a long list of
channels.

To search for a channel…

1 - Press OK to open the current channel list.
2 - Press Yellow key for Select more.
3 - Select Find and press OK to open a text field.

You can use the remote control keyboard (if
available) or the on-screen keyboard to enter text.
4 - Enter a number, a name or part of a name and
press OK. The TV will search for matching channel
names in the list you selected.

Search results are listed as a channel list - see the list
name at the top. The search results disappear once
you select another channel list or close the list with
search results.

TV may not work properly with some operators of
digital television , non-compliance with requirements
of the standard in full.

5.2

Channel Lists

About Channel Lists

After a channel installation, all channels appear on
the channel list. Channels are shown with their name
if this information is available.

With a channel list selected,
press Navigation keys up or down to select a
channel, then press OK to watch the selected
channel.

Channel List sorting

You can do channel list sorting with all channels.

To set a filter on a list with all channels…

1 - Press OK to open the current channel list.
2 - Press Yellow key for Select more.
3 - Select Sort and press OK.
4 - Select the filter you want and press OK to

activate. The name of the filter appears as part of the
channel list name on top of the channel list.
5 - Press Back to close the channel list.

5.3

Watching channels

Tune to a Channel

To start watching TV channels...

1 - Press SOURCES. The TV tunes to the last viewed
input.
2 - Press SOURCES again and select TV source to
watch TV.

Alternatively, you can select Live TV from the Home
screen.

10

Switch Channels

To switch channels, press Channel + or Channel -.
If you know the channel number, type in the number
with the number keys. Press OK after you entered
the number to switch immediately.

If the information is available from the Internet, the TV
shows the current programme name and details
followed by the next programme name and details.

You can also tune to channels from a Channel List
by pressing OK.

Parental Controls

Lock and Unlock a Channel

To prevent children from watching a channel, you can
lock a channel. To watch a locked channel, you must
enter the 4 digit PIN code first. You cannot lock
programmes from connected devices.

is set for all channels.

Inputs Blocked

To prevent from using connected devices, you can
lock an input source. To connect a locked input
source, you must enter the 4 digit PIN code first.

To lock or unlock an input source…
1 - Press MENU > Settings > Channel > Parental
Controls and press OK.

2 - Enter your PIN code if necessary.
3 - Select Input Blocked and press OK.
4 - Press Navigation keys up or down to select the

source you want to lock or unlock, and press OK.

5 - A locked source is marked with a lock icon.
6 - Press Back, repeatedly if necessary, to close the

menu.

Change PIN

To lock or unlock a channel…
1 - Press MENU > Settings > Channel > Parental
Controls and press OK.

2 - Enter your PIN code if necessary.
3 - Select Channel Blocked and press OK.
4 - Press Navigation keys up or down to select the

channel you want to lock or unlock, and press OK.

5 - A locked channel is marked with a lock icon.
6 - Press Back, repeatedly if necessary, to close the

menu.

Programme Restrictions

To prevent children from watching a programme that
may not suitable for them, you can set a rating.

Digital channels can have their programmes rated.
When the rating of a programme is equal to or higher
than the rating you have set, the programme will be
locked. To watch a locked programme, you must
enter the PIN code first.

To set a rating…
1 - Press MENU > Settings > Channel > Parental
Controls and press OK.

2 - Enter your PIN code if necessary.
3 - Select Programme Restrictions and press OK.
4 - Select On to set the rating.
5 - Select Ratings and press OK.
6 - Set the restrictions for your children.
7 - Press Back, repeatedly if necessary, to close the

menu.
To switch off the parental rating, select None.

However, in some countries you must set a rating.
For some broadcasters/operators, the TV only locks

programmes with a higher rating. The parental rating

Set new or reset PIN code. The PIN code is used to
lock or unlock channels or programmes.

1 - Press MENU > Settings > Channel > Parental
Controls and press OK.

2 - Enter your PIN code if necessary.
3 - Select Change PIN and press OK.
4 - Enter the current PIN code and new PIN code.
5 - Press Back, repeatedly if necessary, to close the

menu.

5.4

Favourite Channels

About Favourite Channels

In a favourite channel list, you can collect the
channels you like.

You can create 4 different lists of favourite channels
for easy channel zapping.

With a Favourites List selected, press the Navigation
keys up or down to select a channel, then
press OK to watch the selected channel.

Edit a Favourites List

To create a favourite channels list…

1 - While watching TV, press OK to open the current
channel list.

2 - Press Blue key for Favourites List.
3 - Press Yellow key for Select list, select the list of

Favourites1 to Favourites4 you want to add.

4 - While watching TV, press MENU > Channels.
5 - Select Add to my favourites and press OK.

11

To remove a channel from the favourites list…

1 - Select the list of Favourites1 to Favourites4 you
want to edit.
2 - Press Navigation keys up or down to select a
channel, press Blue key for Delete to remove the
channel from the favourite channel list.

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6

Channel Installation

6.1

Antenna Installation

1 - Press MENU > TV
options > Settings > Channel and press OK.

2 - Select Channels > Channel Scan and
press OK.

Alternatively, you can perform the channel scan by...

MENU > Navigation Keys up > Channels > New
Channels Available

6.2

Update Channels

Manual Channel Update

press OK.

2 - Select Analog Channel Fine-tune and
press OK.

3 - You can fine tune the channel.
4 - Press Back, repeatedly if necessary, to close the

menu.

You can always start a channel update yourself.
To start a channel update manually…
1 - Press MENU > TV options > Settings > Channel

> Channels > Channel Scan and press OK.

2 - Enter your PIN code if necessary.
3 - Select Search for Channels and press OK to

update channels. This can take a few minutes.
4 - Press Back, repeatedly if necessary, to close the
menu.

6.3

Channel Skip

You can skip the channels you do not want to watch.

To set the skipped channels ...
1 - Press MENU > TV
options > Settings > Channel > Channels and
press OK.

2 - Select Channel Skip and press OK.
3 - Select the channels you want to skip and

press OK. The check mark is shown.
4 - Press Back, repeatedly if necessary, to close the
menu.

6.4

Analog Channel Fine Tune

Analog TV channels can be manually fine tuned.

To fine tune a channel...
1 - Press MENU > TV
options > Settings > Channel > Channels and

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7

Connect Devices

7.1

About Connections

Connectivity Guide

Always connect a device to the TV with the highest
quality connection available. Also, use good quality
cables to ensure a good transfer of picture and
sound.

When you connect a device, the TV recognizes its
type and gives each device a correct type name. You
can change the type name if you wish. If a correct
type name for a device is set, the TV automatically
switches to the ideal TV settings when you switch to
this device in the Sources menu.

Antenna port

If you have a Set-top box (a digital receiver) or
Recorder, connect the antenna cables to run the
antenna signal through the Set-top box and/or
Recorder first before it enters the TV. In this way, the
antenna and the Set-top box can send possible
additional channels to the Recorder to record.

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Copy protection

HDCP (High-bandwidth Digital Content Protection) is
a copy protection signal that prevents copying
content from a DVD disc or Blu-ray Disc. Also referred
to as DRM (Digital Rights Management).

HDMI ARC

Only HDMI 3 connection on the TV has HDMI
ARC (Audio Return Channel).

If the device, typically a Home Theatre System (HTS),
also has the HDMI ARC connection, connect it to
HDMI 3 on this TV. With the HDMI ARC connection,
you do not need to connect the extra audio cable
that sends the sound of the TV picture to the HTS.
The HDMI ARC connection combines both signals.

HDMI ports

HDMI Quality

An HDMI connection has the best picture and sound
quality. One HDMI cable combines video and audio
signals. Use an HDMI cable for TV signal.

For best signal quality transfer, use a High speed
HDMI cable and do not use an HDMI cable longer
than 5 m.

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HDMI CEC

An HDMI connection has the best picture and sound
quality. One HDMI cable combines video and audio
signals. Use an HDMI cable for High Definition (HD)
TV signals. For best signal quality transfer, use a High
speed HDMI cable and do not use an HDMI cable
longer than 5 m.

Viera Link. Not all brands are fully compatible with
EasyLink. Example HDMI CEC branding names are
property of their respective owners.

7.2

Home Theatre System - HTS

Connect HDMI CEC-compatible devices to your TV,
you can operate them with the TV remote control.

HDMI CEC (Consumer Electronic Control) must be
switched on on the TV and the connected device.

Switch on CEC

Allow the TV to control HDMI device.

MENU > TV options > Settings > Device
Preferences > Inputs > HDMI control.

Connect with HDMI ARC

Use an HDMI cable to connect a Home Theatre
System (HTS) to the TV. You can connect a Philips
Soundbar or an HTS with a built-in disc player.

HDMI ARC

If your Home Theatre System has an HDMI ARC
connection, you can use HDMI ARC connection on
the TV to connect. With HDMI ARC, you do not need
to connect the extra audio cable. The HDMI ARC
connection combines both signals.
Since HDMI 3 on the TV can offer the Audio Return
Channel (ARC) signal, the TV can only send the ARC
signal to this HDMI connection.

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Device auto power off

Turn off the HDMI devices with the TV.

MENU > TV options > Settings > Device
Preferences > Inputs > Device auto power off.

TV auto power on

Power on the TV with HDMI devices.

MENU > TV options > Settings > Device
Preferences > Inputs > TV auto power on.

CEC Device List

Check the connected HDMI CEC device list.

MENU > TV options > Settings > Device
Preferences > Inputs > CEC device list.

Note:

• HDMI CEC might not work with devices from other
brands.

• The HDMI CEC functionality has different names on
different brands. Some examples are: Anynet, Aquos
Link, Bravia Theatre Sync, Kuro Link, Simplink and

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Audio to video synchronisation (sync)

If the sound does not match the video on screen, you
can set a delay on most Home Theatre Systems with
a disc player to match the sound with the video.

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Connect with HDMI

HDMI

Use an HDMI cable to connect a Home Theatre
System (HTS) to the TV. You can connect a Philips
Soundbar or an HTS with a built-in disc player.

If the Home Theatre System has no HDMI ARC
connection, add an optical audio cable to send the
sound of the TV picture to the Home Theatre System.

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Use a High speed HDMI cable to connect with best
picture and sound quality.

For best signal quality transfer, use a High speed
HDMI cable and do not use an HDMI cable longer
than 5 m.

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Audio to video synchronisation (sync)

If the sound does not match the video on screen, you
can set a delay on most Home Theatre Systems with
a disc player to match the sound with the video.

Copy protection

HDMI ports support HDCP (High-bandwidth Digital
Content Protection). HDCP is a copy protection signal
that prevents copying content from a DVD disc or Blu­ray Disc. Also referred to as DRM (Digital Rights
Management).

Composite

7.3

Video Device

AV IN - Composite Video is a standard quality

connection.

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7.4

Audio Device

Digital Audio Out - Optical

Audio Out - Optical is a high quality sound
connection.

This optical connection can carry 5.1 audio channels.
If your device, typically a Home Theatre System
(HTS), has no HDMI ARC connection, you can use this
connection with the Audio In - Optical connection on
the HTS. The Audio Out - Optical connection sends
the sound from the TV to the HTS.

Headphones

You can connect a set of headphones to the
headphone connector on the back of the TV. The
connection is a mini-jack 3.5mm. You can adjust the
volume of the headphones separately.

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7.5

USB Hard Drive

17

What You Need

If you connect a USB Hard Drive, you can pause or
record digital TV broadcasts. The TV broadcast must
be a digital broadcast (DVB broadcasts or similar).

Minimum Disk Space

• To Pause
To pause a broadcast, you need a USB 2.0
compatible Hard Drive with a minimum of 4GB disk
space.

• To Record
To pause and record a broadcast, you need a
minimum of 250GB disk space.

Installation

Before you can pause or record a broadcast, you
must connect and format a USB Hard Drive.
Formatting removes all files from the USB Hard Drive.

1 - Connect the USB Hard Drive to one of
the USB connections on the TV. Do not connect
another USB device to the other USB ports when
formatting.

2 - Switch on the USB Hard Drive and the TV.
3 - When the TV is tuned to a digital TV channel,

press Pause. Trying to pause will start the formatting.
Follow the instructions on screen.
When the USB Hard Drive is formatted, leave it

connected permanently.
Note: The maximum supported hard drive partition

size is 2 TB.

For 32PHx6915

Warning

The USB Hard Drive is formatted exclusively for this
TV, you cannot use the stored recordings on another
TV or PC. Do not copy or change recording files on
the USB Hard Drive with any PC application. This will
corrupt your recordings. When you format another
USB Hard Drive, the content on the former will be lost.
A USB Hard Drive installed on your TV will need
reformatting for use with a computer.

Formatting

Before you can pause or record a broadcast, or store
apps, you must connect and format a USB Hard
Drive. Formatting removes all files from the USB Hard
Drive.

Warning

The USB Hard Drive is formatted exclusively for this
TV, you cannot use the stored recordings on another
TV or PC. Do not copy or change recording files on
the USB Hard Drive with any PC application. This will
corrupt your recordings. When you format another
USB Hard Drive, the content on the former will be lost.
A USB Hard Drive installed on your TV will need
reformatting for use with a computer.

For 43PFx6915

Note: The maximum supported hard drive partition
size is 2 TB.

To format a USB Hard Drive…
If you use FAT32 USB device:

1 - Connect the FAT32 USB Hard Drive to one of the
USB connections on the TV. Do not connect another
USB device to the other USB ports when formatting.

2 - Switch on the USB Hard Drive and the TV.
3 - Press Home. Select the Settings icon from the top-

right corner and press OK.
4 - Select Device Preferences > Storage > USB drive
> Erase & format as removable storage > Format and
press OK. Don’t remove the drive while formatting.

5 - The USB drive is formatted notice appears.

If you use non-FAT32 USB device:

18

1 - Connect the exFAT USB Hard Drive to one of the
USB connections on the TV. Do not connect another
USB device to the other USB ports when formatting.

2 - Switch on the USB Hard Drive and the TV.
3 - Press Home. The Issue with USB drive notice

appears.
4 - Select the Notifications icon from the top-right
corner and press OK.

5 - Select Issue with USB drive > Set up as device
storage > Format, and press OK. Don’t remove the

drive while formatting.

6 - When the formatting is completed, select Move
now and press OK. Don’t remove the drive while the

data moving.
7 - When the data moving is completed, the Home
page opens.
8 - Select the Settings icon from the top-right corner
and press OK.
9 - Select Device Preferences > Storage > USB drive
> Erase & format as removable storage > Format and
press OK. Don’t remove the drive while formatting.

10 - The USB drive is formatted notice appears.
Note:

- Removable storage (FAT32) is for PVR, Timeshift,
viewing videos, pictures, and playing music.

- Device storage is for Apps installation.

To view the files from the USB flash drive, you need
to add the MMP (MultiMediaPlayer) app to the Home
page first. Press Home, clicking the Apps icon at the
left end of the Apps row. You can add MMP apps
from the Apps page.

To stop watching the USB flash drive content,
press EXIT or select another activity.
To disconnect the USB flash drive, exit the MMP
before you pull out the flash drive.

Ultra HD on USB

You can view photos in Ultra HD resolution from a
connected USB device or flash drive. The TV will
downscale the resolution if the resolution of the
photo is higher.

7.6

USB Flash Drive

You can view photos or play your music and videos
from a connected USB flash drive.

Insert a USB flash drive in one of
the USB connections on the TV while the TV is
switched on.

For 32PHx6915

For 43PFx6915

19

8

8.3

Bluetooth

8.1

What You Need

You can connect a wireless device with Bluetooth to
this TV – a wireless speaker or headphones.

To enable the TV audio on a wireless speaker, you
must pair the wireless speaker with the TV. The TV
can only play the sound on one speaker at a time.

Attention

Before you purchase a wireless Bluetooth speaker
system, please find out more about the newest
models and look for a device with a low latency
rating. Ask your dealer for advice.

Disclaimer:

Due to the transmission limitations of Bluetooth
wireless technology, a slight sound delay might occur
when you hear audio from your Bluetooth
headphone or Bluetooth speakers.

When this occur, you might see the character moving
his or her mouth but there is a slight delay in spoken
dialog accompany it – commonly known as lip Sync
error.

Select a Device

To select a wireless device…

1 - Press MENU > TV
options > Settings > Remote & Accessories and
press OK.

2 - In the list, select the wireless device and
press OK.
3 - Press Back, repeatedly if necessary, to close the
menu.

8.4

Rename a Device

To rename a wireless device…

1 - Press MENU > TV
options > Settings > Remote & Accessories and
press OK.

2 - In the list, select the wireless device and
press OK.

3 - Select Change name and press OK.
4 - Enter a new name for the device.
5 - Press Back, repeatedly if necessary, to close the

menu.

8.5

8.2

Pairing a Device

Position the wireless speaker within a distance of 5
meters from the TV. Read the user manual of the
device for specific information on pairing and on
wireless range. Make sure the Bluetooth setting on TV
is switched on.

Once a wireless speaker is paired, you can select it to
play the TV sound. When a device is paired, you do
not need to pair it again unless you remove the
device.

To pair a Bluetooth device with the TV…
1 - Switch on the bluetooth device and place it within

range of the TV.

2 - Press MENU > TV
options > Settings > Remote & Accessories and
press OK.

3 - Select Pair and press OK. Follow the
instructions on screen. You will pair the device with
the TV and the TV will store the connection. You
might need to unpair a paired device first if the
maximum number of paired devices was reached.
4 - Press Back, repeatedly if necessary, to close the
menu.

Remove a Device

You can connect or disconnect a wireless Bluetooth
device. You can also remove a wireless Bluetooth
device. If you remove a Bluetooth device, the device
will be unpaired.

To remove or disconnect a wireless device…

1 - Press MENU > TV
options > Settings > Remote & Accessories and
press OK.

2 - In the list, select the wireless device and
press OK.

3 - Select Unpair and press OK.
4 - Press Back, repeatedly if necessary, to close the

menu.

20

9

Problems

Connect your
Android TV

9.1

Network and Internet

Home Network

To enjoy the full capabilities of your Philips Android
TV, your TV must be connected to the Internet.

Connect the TV to a home network with a high-speed
Internet connection. You can connect your TV
wirelessly or wired to your network router.

Connect to Network

Wireless Connection

What You Need

Wireless network not found or distorted

• Microwave ovens, DECT phones or other Wi-Fi

802.11b/g/n devices in your proximity might disturb
the wireless network.

• Make sure that the firewalls in your network allow
access to the TV's wireless connection.

• If the wireless network does not work properly in
your home, try the wired network installation.

Internet does not work

• If the connection to the router is OK, check the
router connection to the Internet.

The PC and Internet connection are slow

• Look in your wireless router's user manual for
information on indoor range, transfer rate and other
factors of signal quality.

• Use a high-speed (broadband) Internet connection
for your router.

DHCP

• If the connection fails, you can check the DHCP
(Dynamic Host Configuration Protocol) setting of the
router. DHCP should be switched on.

To connect the TV to the Internet wirelessly, you need
a Wi-Fi router with a connection to the Internet.

Use a high-speed (broadband) connection to the
Internet.

Turn Wi-Fi On or Off
MENU > TV options > Settings > Network &

internet > Wi-Fi.

Make the Connection

MENU > TV options > Settings > Network &
internet > Wi-Fi.

Wired Connection

What You Need

To connect the TV to the Internet, you need a
network router with a connection to the
Internet. Use a high-speed (broadband) connection
to the Internet.

For 32PHx6915

1 - In the list of found networks, select on your
wireless network. If your network is not in the list
because the network name is hidden (you switched
off the SSID broadcast of the router), select Add new
network to enter the network name yourself.

2 - Follow the on-screen instruction.
3 - A message will be shown when the connection is

successful.

For 43PFx6915

21

Make the Connection

1 - Connect the router to the TV with a network cable
(Ethernet cable**).

2 - Make sure that the router is switched on.
3 - The TV constantly searches for the network

connection.
4 - A message will be shown when the connection is
successful.

If the connection fails, you can check the DHCP
setting of the router. DHCP should be switched on.

**To fulfill EMC regulations, use a shielded FTP Cat.
5E Ethernet cable.

Sign In

To enjoy the full capabilities of your Philips Android
TV, you can sign in to Google with your Google
Account.

By signing in you'll be able to play your favourite
games across phone, tablet and TV. You'll also get
customised video and music recommendations on
your TV home screen as well as access to YouTube,
Google Play and other apps.

Sign In

Use your existing Google Account to sign in to
Google on your TV. A Google Account consists of an
email address and a password. If you don't have a
Google Account yet, use your computer or tablet to
create one (accounts.google.com). To play games
with Google Play, you need a Google+ profile. If you
did not sign in during the first TV installation, you can
always sign in later.

To sign in after the TV installation…

1 - Select Settings.
2 - Select Account & Sign-In and press OK.
3 - Select Sign In and press OK.
4 - Select Use your remote and press OK.
5 - With the on-screen keyboard, enter your email

address and press OK.

6 - Enter your password and press OK to sign in.
7 - Press Navigation keys left repeatedly if

necessary, to close the menu.

Network Settings

Proxy settings
MENU > TV options > Settings > Network &

internet > Proxy settings.

Enter a valid proxy hostname manually by selecting

Manual.
Network Configuration - IP settings

MENU > TV options > Settings > Network &
internet > IP settings.

If the connection fails, you can check the DHCP
setting of the router.
Alternatively, if you are an advanced user and want to
install your network with static IP addressing, set the
TV to Static IP.

9.2

Google Account

Android Settings

You can set or view several Android specific settings
or information. You can find the list of apps installed
on your TV and the storage space they need. You can
set the language you like to use with Voice
Search. You can configure the onscreen keyboard or
allow apps to use your location. Explore the different
Android settings. You can go
to www.support.google.com/androidtv for more
information on these settings.

To open these settings…

1 - Select Settings and press OK.
2 - Explore the different Android settings.
3 - Press Back if necessary, to close the menu.

9.3

Home Screen

22

About the Home Screen

To enjoy the benefits of your Android TV, connect the
TV to the Internet.

Like on your Android smartphone or tablet, the Home
screen is the centre of your TV. From the Home
screen you can decide what to watch by browsing
entertainment options from app and live TV. Your
Home has channels to let you discover great contents
from your favourite apps. You can also add additional
channels or find new apps to get more contents.

The Home screen is organised in channels…

Apps

Your favourite Apps are placed on the first row. You
can find more apps in the Apps page which can be
opened by clicking the Apps icon at the left end of
the Apps row. You can also add more apps as
favourite from the Apps page.

Live TV

Live TV channel shows the currently running
programmes from the installed channels.

screen to resume.

Play Next channel
You can always know what to watch next from Play

Next channel on the Home screen. Start watching

from where you left off and get notifications about
new episodes in the Play Next channel. Press and
hold Select on a movie or TV show to add it directly
to the Play Next channel.

Google Play Movies & TV channel

Rent movies or TV shows on this channel from

Google Play Movies & TV.
YouTube channel

This channel contains your Recommended,
Subscriptions or Trending YouTube videos.

Customize channels

Click the Customize channels button to add and
remove channels from your Home screen.

See also www.support.google.com/androidtv

Open the Home Screen

To open the Home screen and open an item…

1 - Press Home.
2 - Select an item and press OK to open or start it.
3 - Press Back continuously or press Home can

go back to Home screen.
When opening the Home screen, the background

application/content playback will stop. You have to
select the application or content from the Home

23

10

Apps

Find more information on
www.support.google.com/androidtv

10.1

About Apps

You can find your favourite Apps on Apps row in the
Home menu.

Like apps on your smartphone or tablet, the apps on
your TV offer specific functions for an enriched TV
experience. Apps like YouTube, games, video stores
or weather forecasts (a.o.).

Apps can come from the Google Play™ Store . To
get you started, some practical apps are pre-installed
on your TV.

To install apps from the Google Play™ Store , the TV
must be connected to the Internet. You must sign in
with a Google Account to use the Google Play apps
and Google Play™ Store .

10.2

Google Play

Movies and TV

With Google Play Movies & TV , you can rent or buy
movies and TV shows to watch on TV.

What You Need

• your TV must be connected with the Internet

• you must sign in with your Google Account on TV

• add a credit card to your Google Account to
purchase movies and TV shows

To rent or buy a movie or TV show…

1 - Press Home.
2 - Select Google Play Movies & TV.
3 - Select a movie or TV show and press OK.
4 - Select the purchase you want and press OK. You

will be taken through the purchase procedure.

Music

With YouTube Music, you can play your favourite
music on TV.

You can buy new music on your computer or mobile
device. Or, on your TV, you can sign up for All Access,
the Google Play Music subscription. Alternatively,
you can play the music you already own, stored on
your computer.

What You Need

• your TV must be connected with the Internet

• you must sign in with your Google Account on TV

• add a credit card to your Google Account to take a
music subscription

To start YouTube Music…

1 - Press Home.
2 - Select YouTube Music.
3 - Select the music you want and press OK.
4 - To stop the Music app, press Back repeatedly or

press EXIT.

If the App is not on you Home screen, you can add
via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.

Find more information on support.google.com/androi
dtv or support.google.com/youtubemusic

Games

With Google Play Games, you can play games on TV.
Online or offline.

You can see what your friends are playing currently or
you can join the game and compete. You can track
your achievements or start wherever you left off.

To watch a rented or bought movie or TV show…

1 - Press Home.
2 - Select Google Play Movies & TV.
3 - Select the movie or TV show from your library in

the app, select the title and press OK.

4 - You can use the Stop, Pause, Rewind or Fast
forward keys on the remote control.

5 - To stop the Movies & TV
app, press Back repeatedly or press EXIT.

If the App is not on you Home screen, you can add
via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.

What You Need

• your TV must be connected with the Internet

• you must sign in with your Google Account on TV

• add a credit card to your Google Account to
purchase new games

Start the Google Play Games app to select and install
new game apps on your TV. Some games are free of
charge. A message appears if a particular game needs
a gamepad to play the game.

To start or stop a Google Play Game…

1 - Press Home.
2 - Select Google Play Games.
3 - Select a game to play or select a new game to

install and press OK.

24

4 - When done, press Back repeatedly or
press EXIT or stop the app with its dedicated
exit/stop button.

If the App is not on you Home screen, you can add
via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.

Find more information
on www.support.google.com/androidtv

Google Play Store

From the Google Play Store you can download and
install new apps. Some apps are free of charge.

Payments

To make a payment on Google Play on TV, you must
add a form of payment - a credit card (outside the
United States) - to your Google Account. When you
purchase a movie or TV show, you will be charged on
this credit card.

To add a credit card …

1 - On your computer, go to accounts.google.com
and sign in with the Google Account you will use with
Google Play on TV.
2 - Go to wallet.google.com to add a card to your
Google Account.
3 - Enter your credit card data and accept the terms
and conditions.

What You Need

• your TV must be connected with the Internet

• you must sign in with your Google Account on TV

• add a credit card to your Google Account to
purchase apps

To install a new app…

1 - Press Home.
2 - Select Google Play Store and press OK.
3 - Select the app you want to install and press OK.
4 - To close the Google Play Store,

press Back repeatedly or press EXIT.

Parental controls

In the Google Play Store, you can hide apps
according to users/buyers maturity. You need to enter
a PIN code to select or change the level of maturity.

To set the parental control…

1 - Press Home.
2 - Select Google Play Store and press OK.
3 - Select Settings > Parental controls.
4 - Select the level of maturity you want.
5 - On request, enter the PIN code.
6 - To close the Google Play Store,

press Back repeatedly or press EXIT.
If the App is not on you Home screen, you can add

via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.

Find more information
on www.support.google.com/androidtv

10.3

Start or Stop an App

You can start an app from the Home screen.

To start an app…

1 - Press Home.
2 - Move to Apps row, select the app you want and

press OK.
3 - To stop an app, press Back or press EXIT or
stop the app with its dedicated exit/stop button.

When opening the Home screen, the background
application/content playback will stop. You have to
select the application or content from the Home
screen to resume.

10.4

Settings for Apps

MENU > TV options > Settings > Apps.
Restricted Profile

You can restrict the use of certain apps by switching
the TV to a restricted profile. The Home menu will
only show the apps you allowed. You need a PIN
code to switch out of the restricted profile.

With the TV switched to a restricted profile you
cannot…

• Find or open apps which are marked as Not allowed

• Access the Google Play Store

• Purchase through Google Play Movies & TV, nor
Google Play Games

• Use third-party apps that don't use the Google sign­in

With the TV switched to a restricted profile you

25

can…

• Watch content already rented or purchased from
Google Play Movies & TV

• Play games already purchased and installed from
Google Play Games

• Access the following settings: Wi-Fi network, Speech
and Accessibility

• Add Bluetooth accessories
The Google Account on TV will stay logged in. Using a

restricted profile doesn't change the Google Account.

10.5

Manage Apps

If you stop an app and return to the Home menu, the
app is not really stopped. The app is still running in
the background to be readily available when you start
it again. To run fluently, most apps need to save some
data in the cache memory of the TV. It might be good
to stop an app completely or clear the cache data of
a particular app to optimise the overall performance
of apps and to keep memory usage low on your
Android TV. Also, it is best to uninstall apps that you
are not using anymore.

26

11

Settings

11.1

• Energy saving - Ideal for saving energy
* Picture style - Game is not available for some video

sources.

TV options

Press MENU to select one of below menus, then
press OK.

Picture mode

Select one of preset picture styles for ideal picture
viewing.

Display mode

Select one of preset picture format which fits the
screen.

Speakers

Set the TV to play the sound on TV or on the
connected audio system.

Power

Set the timers for saving energy.

Closed Caption
Switch Closed Caption On or Off with this options.

Display Mode

If the picture is not filling the whole screen, if black
bars are showing on the top or bottom or at both
sides, you can adjust the picture to fill the screen
completely.

To select one of the basic settings to fill the screen…

MENU > TV options > Display mode.
Automatic

Automatically zooms in the picture to fit the screen
with original aspect ratio. No content lost visible.

Full

Automatically enlarges the picture to fill the screen.
Picture distortion is minimal, subtitles remain visible.
Not suitable for PC input. Some extreme picture
content can still show black bars. Picture content
aspect ratio may change.

Super zoom

Remove the black bars on the sides of 4:3 broadcasts.
Not recommended for HD or PC.

Advanced options

Adjust advanced settings.

Settings

View settings menu.

11.2

Picture Settings

Picture Mode

Select a style
MENU > TV options > Picture mode.

For easy picture adjustment, you can select a preset
picture style.

• User - The picture preferences you set during the
first start up.

• Standard - Most energy conscious setting - Factory
setting

• Vivid - Ideal for daylight viewing

• Sport - Ideal for sport

• Movie - Ideal for watching movies with original
studio effect

• Game* - Ideal for playing games

Unscaled

Provide maximum detail for PC.

4:3

Display the classic 4:3 format.

Movie expand 14:9

Scale 4:3 format to 14:9. Not recommended for HD or
PC.

Movie expand 16:9

Scale 4:3 format to 16:9. Not recommended for HD or
PC.

Wide screen

Stretches the picture to a 16:9 format.

Other Picture Settings

MENU > TV options > Settings > Device
preference > Picture and press OK.

Backlight

Adjust the video backlight intensity.

Brightness

Set the level of brightness of the picture signal.

27

Note: Setting of brightness much away from
reference value (50) may result lower contrast.

Sound Style

Contrast

Adjust the contrast value of the picture.

Saturation

Adjust the colour saturation value of the picture.

HUE

Adjust the hue value of the picture.

Sharpness

Adjust the level of sharpness in fine detail of the
picture.

Gamma

Set a non-linear setting for picture luminance and
contrast. This is a setting intended for expert users.

Color Temperature

Set the picture to a preset color temperature or adjust
the setting yourself.

Advanced Video

MENU > TV options > Settings > Device
preference > Sound > Sound style > and press OK.

For easy sound adjustment, you can select a preset
setting with sound style.

• User - The sound preferences you set during the first
start up.

• Standard - Most neutral sound setting

• Vivid - Ideal for travel channel or animal channel

• Sport - Ideal for sport

• Movie - Ideal for watching movies

• Music - Ideal for listening to music

• News - Ideal for speech

• Auto - Automatic sound based on the audio
content.

Other Sound Settings

MENU > TV options > Settings > Device
preference > Sound and press OK.

Balance, Bass, Treble

set the advance settings.

• DNR

• MPEG NR

• Adaptive Luma Control

• Local Contrast Control

• DI Film Mode

• Blue Stretch

• Game Mode

• PC Mode

• HDMI RGB Range

Color Tuner

Fine tune the color setting yourself.

11 Point White Balance Correction

Customise the whitepoint balance based on the
selected colour temperature of the picture.

Reset to default

Reset the current picture settings to default.

Adjust the levels of these options according to
your personal preference.

Sound Surround

Switch on or off the surround sound.

Equalizer Detail

Adjust the level of equaliser for your preference.

Speakers

Set the TV to play the sound on TV or on the
connected audio system

You can select where you want to hear the TV sound
and how you want to control it.

• If you select External audio system, you
permanently switch off the TV speakers.

• If you select TV speakers, the TV speakers are
always on. All the sound related settings (Bass,
Treble, Surround mode etc) are applicable to this
mode.

Alternatively, you can change the setting from MENU
> TV options > Speakers.

11.3

Sound Settings

Speaker Delay

Adjust the audio sync delay to synchronise the audio
to the video.

Digital Output

Digital output settings are available for optical and
HDMI ARC sound signals.

Set the audio out signal of the TV to fit the sound
capabilities of the connected Home Theatre System.

28

SPDIF Delay

11.5

For some Home Theatre Systems you might need to
adjust the audio sync delay to synchronise the audio
to the video. Select 0 if a sound delay is set on your
Home Theatre System.

Auto Volume Control

Adjust large sound level differences between
channels and inputs automatically.

Advanced sound settings

set the advance settings.

• Dolby audio processing

Reset to Default

Reset the current sound settings to default.

11.4

Power Settings

MENU > TV options > Power.
Set Sleep timer

Power > Sleep timer.

TV switches to standby mode automatically after a
preset time.

Set screen off to save energy consumption
Power > Picture off.

Select Picture off, the TV screen is switched off, to
switch the TV screen back on, press any key on the
remote control.

Set TV switch off timer
Power > Switch off timer.

Select Switch off timer, the TV switches off
automatically at a preset time to save energy.

No signal auto power off
Power > No signal auto power off.

Press Navigation keys up or down to set the
value. Select Off to deactivate the automatic switch
off.

Advanced Options

Audio Soundtracks

MENU > TV options > Advanced Options >
Soundtracks.

Set the audio soundtracks based on the channel
audio.

Note: This is for DTV only.

HBBTV Settings

Note: This is for Singapore, Australia, and New

Zealand only.

MENU > TV options > Advanced
Options > HBBTV settings.

Switch on HbbTV

HBBTV settings > On.

Set the HbbTV History Tracking

HBBTV settings > Do Not Track.
Set the options according to your preference.

Set the HbbTV Cookies

HBBTV settings > Cookie Settings.
Set the options according to your preference.

Set other options

HBBTV settings > Persistent Storage, Block Tracking
Sites, or Device ID.

Select one of the options and switch it to on or off.

Reset HbbTV Device ID

HBBTV settings > Reset Device ID.
You can reset your TV unique device identifier. A new

identifier will be created. This will replace your Device
ID with a new identifier.

* If you use the TV as a monitor or use a digital
receiver to watch TV (a Set-Top Box - STB) and you
do not use the remote control of the TV, you should
deactivate this automatic switch off, to set the value
to Off.

29

Subtitle

MENU > TV options > Advanced
Options > Subtitle.

Digital channels can offer several subtitle languages
for a programme. You can set a preferred primary and
secondary subtitle language. If subtitles in one of
these languages are available, the TV will show the
subtitles you selected.

Press SUBTITLE key on the remote control to
display the subtitle page.

Rename the Inputs name.

Storage

Check the device storage.

Home screen

Customize the home screen. You can enable or
disable the video and audio previews. Reorder the
apps and games. Read the Open-source licenses.

Retail mode

Switch on or of the retail mode. If you set the retail
mode to on. You can set the retail message type and
demo.

OAD

MENU > TV options > Advanced Options > OAD.

Set the Over-the-air software update auto download
to on or off.

Note: OAD is for Thailand, Malaysia, and Vietnam
only.

EWBS

MENU > TV options > Advanced Options > EWBS
Region.

The Emergency Warning Broadcast System (EWBS)
is to warn the general public when the natural
disasters are detected within the postal code area.

The TV will display the respective warning
messages/alerts when triggered by the Broadcasters.

Auto Sleep

MENU > TV options > Advanced Options > Auto
Sleep.

TV switches to sleep mode automatically after a
preset time if the TV does not receive any command
from remote control.

Google Assistant

Adjust the settings for Google Assistant. You can also
view the Open-source licenses.

Chromecast built-in

Adjust the settings for Chromecast built-in. You can
view the Open-source licenses and the version
number.

Screen saver

Adjust the screen saver setting for your preference.

Location

Set the location status.

Usage & Diagnostics

Set to on for automatically send diagnostic
information to Google, such as crash reports and
usage data from your device, apps and Chromecast
built in.

Remote and Accessories

MENU > TV options > Settings > Remote and
Accessories.

You can select the stored Bluetooth connection from
the list.

11.6

Other settings

Device Preferences

MENU > TV options > Settings > Device
Preferences.

Keyboard

Set the on-screen keyboard type.

Inputs

If you cannot find your accessory, select Add
accessory to search for Bluetooth connections.

11.7

Reset TV Settings

Reset all settings value to original TV settings
MENU > TV options > Settings > Device

Preferences > Reset.

This will erase all data from your device's internal
storage, including: your Google account, system app
data, download apps, and settings.

30

11.8

Set time zone or set a time offset for your region

Restart

MENU > TV options > Settings > Device
Preferences > About > Restart

Note:

• Disconnect the external USB hard disc before
rebooting.

• Wait for few seconds, the TV restart automatically.
This will remove unnecessary data and information in

the memory.
If your TV runs low performance when using Apps,

such as the video and audio are not synchronised or
the App is running slow, reboot your TV for better
performance.

11.9

Clock, Region, and Language
Settings

Date & time > Set time zone.

Select the time zone of your preference.

Timer

Set TV switch on or off timer
MENU > TV options > Settings > Device

Preferences > Timer.
Set Power on time type or Power off type to On or

Once.

Menu language

Change the language of the TV menu
MENU > TV options > Settings > Device

Preferences > Language.

Clock

MENU > TV options > Settings > Device
Preferences > Date & time.

Correct clock automatically
Automatic date & time > Use network-provided

time.

• The standard setting for the TV clock is automatic.
The time information comes from the broadcasted
UTC - Coordinated Universal Time information.

Correct clock manually
Automatic date & time > Off.
Select Set date and Set time to adjust the value.

Note:

• If none of the automatic settings display the time
correctly, you can set the time manually.

• If you schedule recordings from the TV Guide, we
recommend not to change the time and date
manually.

31

12

12.3

Videos, Photos,
Music & Text

12.1

From a USB Connection

You can view your photos or play your music and
videos from a connected USB flash drive.

With the TV switched on, plug in a USB flash drive to
one of the USB connections.

1 - Press Home, select MMP from the Apps list and
press OK.

2 - Use Navigation keys to select the file type.
3 - Follow the on-screen instructions to play the

files.

12.2

Play your Videos

View your Photos

View Photos

View a photo

1 - Press Home, select MMP from the Apps list and
press OK.

2 - Use Navigation keys to select Photo.
3 - Select one of the photos, and press OK.

When browsing photo thumbnails, press MENU to...
Sort

Sort the photo files by your preference.

Media type

Sort the files by media type.

Thumbnail size

Change the thumbnail viewing size.

Copy

Copy the file and place it to your prefered folder.

Play a video

1 - Press Home, select MMP from the Apps list and
press OK.

2 - Use Navigation keys to select Video.
3 - Select one of the videos, and press OK to play.

During the video playback...

• Press MENU to show the options.
Play, Pause

Press OK to play or pause the video.
Repeat

Play videos repeatedly or once.

Show Info

Display the information of the video file.

Screen Mode

Adjust the screen mode.

Picture Settings

Adjust the picture settings.

Sound Settings

Adjust the sound settings.

Last Memory

When set to On, you can play the video where you
left last time. Set to Off to turn off the function.

Seek

Jump to the playback time as you entered.

Paste

Place the copied file to your prefered folder.

Delete

Delete the selected file.

Recursive parser
Select from the Recursive parser or Normal parser.

Photo Frame

Select to start the Photo Frame mode.

Photo Options

When viewing photo files, press MENU to...
Play

Press OK to play the photos.
Repeat

View the pictures repeatedly or once only.

Shuffle on, Shuffle off

View the pictures in sequential order, or at random.

Rotate

Rotate the image direction.

Zoom

Zoom in the image.

Show info

32

Display the information of the picture file.

Picture Off

Photo Frame image

Set the picture as Photo Frame image.

When playing slideshow, press MENU to...

Pause
Press OK to pause the photos.

Repeat

View the pictures repeatedly or once only.

Shuffle on, Shuffle off

View the pictures in sequential order, or at random.

Duration

Set the speed of the slideshow.

Effect

Set the transition from one picture to the next.

Show info

Display the information of the picture file.

Photo Frame image

Set the picture as Photo Frame image.

Close the screen when play the music for energy
saving.

Sound Settings

Adjust the sound settings.

12.5

View your Text

View text

1 - Press Home, select MMP from the Apps list and
press OK.

2 - Use Navigation keys to select Text.
3 - Select one of the text file, and press OK to

preview.

During the preview...

• Each file lasts 3 seconds for preview. Press OK to
pause the preview to read.

• Press MENU to show the options.

Play, Pause
Press OK to play or pause the text file preview.

Repeat

Preview the text files repeatedly or once.

Shuffle On, Shuffle Off

12.4

Play your Music

Play music

1 - Press Home, select MMP from the Apps list and
press OK.

2 - Use Navigation keys to select Audio.
3 - Select one of the audio, and press OK to play.

During the audio playback...

• Press MENU to show the options.
Play, Pause

Press OK to play or pause the video.
Repeat

Play videos repeatedly or once.

Shuffle On, Shuffle Off

Play audio in sequential order, or at random.

Show Info

Display the information of the video file.

Preview the text files in sequential order, or at
random.

Font
Adjust the text Size, Style, and Color.

Show Info

Display the information of the text file.

Hide Spectrum

Hide the spectrum when play the music.

Lyric Options

Select the options when the lyrics are available.

33

13

TV Guide

13.1

What You Need

With the TV Guide you can view a list of the current
and scheduled TV programmes of your channels.
Depending on where the TV guide information (data)
is coming from, analogue and digital channels or only
digital channels are shown. Not all channels offer TV
Guide information.

The TV can collect TV Guide information for the
channels that are installed on the TV. The TV cannot
collect the TV Guide information for channels viewed
from a digital receiver or decoder.

13.2

TV Guide Data

MENU > Navigation keys up

> Channels > Program Guide.
The TV Guide receives information (data) from

broadcasters. In some regions and for some channels,
TV Guide information might not be available. The TV
can collect TV Guide information for the channels that
are installed on the TV. The TV cannot collect the TV
Guide information from channels viewed from a
digital receiver or decoder.

34

14

Schedule a Recording

Recording and
Pause TV

14.1

Recording

What You Need

You can record a digital TV broadcast and watch it
later.

To record a TV programme you need…

• a connected USB Hard Drive formatted on this TV

• digital TV channels installed on this TV

• to receive channel information for the on screen TV
Guide

• a reliable TV clock setting. If you reset the TV clock
manually, recordings may fail.

You cannot record when you are using Pause TV.
In terms enforcement of copyright legislation, some

DVB providers can apply different restriction by
means of DRM (Digital Right Management)
technology. In case of broadcasting protected
channels, recording, record validity or number of
views may be restricted. Recording may be
completely prohibited. In case of trying to record a
protected broadcasting or play back an expired
recording, an error message can appear.

Note:
Recording function is only for digital TV broadcast. It
is not possible to record content from external
devices (e.g. HDMI).

You can schedule a recording of an upcoming
programme for today or a few days from today
(maximum of 8 days away). The TV will use the data
from the TV Guide to start and end the recording.

To record a programme…
1 - Press MENU > Navigation keys down > Record

> Schedule list and press OK.

2 - Press Record key on the remote control.
3 - Follow the on-screen instruction. Use Navigation

keys to select and set the settings.
4 - Select Add and press OK.

List of Recordings

You can view and manage your recordings in the list
of recordings.

To open the list or recordings…
1 - Press MENU > Navigation keys down

> Record > Record list and press OK.
2 - With a recording selected in the list, you can use
the colour keys to remove the recording or show the
recording information.
3 - Press Back to close the menu.

Broadcasters can limit the number of days a recording
can be viewed. When this period expires, the
recording will be marked as expired. A recording in
the list can show the number of days before it expires.

When a scheduled recording was prevented by the
broadcaster or when the broadcast was interrupted, a
recording is marked as Failed.

Watch a Recording

Record a Programme

Record Now

To record the programme you are watching right now,
press Record on the remote control. The recording
will start immediately.

To stop the recording, press Stop.
When TV Guide data is available, the programme you

are watching will be recorded from the moment you
pressed the recording key until the programme
ends. If no TV Guide data is available, the recording
will only last 30 minutes. You can adjust the end time
of the recording in the list of Recordings.

To watch a recording…
1 - Press MENU > Record > Record list and

press OK.
2 - In the list of recordings, press OK to play the
recording.
3 - You can use the Playback keys for pause, play,
rewind, fast forward, or stop.
4 - To switch back to watch TV, press EXIT.

14.2

Pause TV

35

What You Need

You can pause a digital TV broadcast and resume
watching it a bit later.

To pause a TV programme you need…

• a connected USB Hard Drive formatted on this TV

• digital TV channels installed on this TV

• to receive channel information for the on screen TV
Guide

With the USB Hard Drive connected and formatted,
the TV continuously stores the TV broadcast you are
watching. When you switch to another channel, the
broadcast of the former channel is cleared. Also
when you switch the TV to standby the broadcast is
cleared.

You cannot use Pause TV when you are recording.

Pause a Programme

To pause and resume a broadcast…

• To pause a broadcast, press Pause. A progress bar
at the bottom of the screen appears briefly.

• To call up the progress bar, press Pause again.

• To resume watching, press Play.
With the progress bar on screen, press Rewind or

press Forward to select from where you want to
start viewing the paused broadcast. Press these keys
repeatedly to change speed.

You can pause a broadcast for a maximum time span
of 90 minutes.

To switch back to the live TV broadcast, press Stop.

Replay

Since the TV stores the broadcast you are watching,
you can mostly replay the broadcast for a few
seconds.

To replay a current broadcast…

1 - Press Pause
2 - Press Rewind. You can press it repeatedly to

select from where you want to start viewing the
paused broadcast. Press these keys repeatedly to
change speed. At one point you will reach the start of
the broadcast storage or the maximum time span.

3 - Press Play to watch the broadcast again.
4 - Press Stop to watch the broadcast live.

36

15

Smartphones and
Tablets

15.1

Google Cast

What You Need

If an app on your mobile device has Google Cast, you
can cast your app on this TV. On the mobile app, look
for the Google Cast icon. You can use your mobile
device to control what's on TV. Google Cast works on
Android and iOS.

Your mobile device must be connected to the same
Wi-Fi home network as your TV.

Apps with Google Cast

New Google Cast apps come available every
day. You can already try it with YouTube, Chrome,
Netflix, Photowall … or Big Web Quiz for
Chromecast. See also google.com/cast

Some Google Play products and features aren't
available in all countries.

Find more information on

www.support.google.com/androidtv

Cast to Your TV

To cast an app to the TV screen…
1 - On your smartphone or tablet, open an app that

supports Google Cast.

2 - Tab the Google Cast icon.
3 - Select the TV you would like to cast to.
4 - Press play on your smartphone or tablet. What

you selected should start playing on TV.

37

16

Netflix

If you have a Netflix membership subscription, you
can enjoy Netflix on this TV. Your TV must be
connected to the Internet. In your region, Netflix
might only come available with future software
updates.

To open Netflix, press NETFLIX on the remote control
to open the Netflix App. You can open Netflix
immediately from a TV in standby.

www.netflix.com

38

17

Amazon Prime
Video

With an Amazon prime membership, you gain access
to thousands of popular movies and TV show,
including exclusive Prime Originals.

Press the prime video key on your remote control or
the app icon to open the Amazon Prime Video app.
Your TV must be connected to the Internet to use the
app. For more information about Amazon Prime
Video, please visit www.primevideo.com.

39

18

Software

18.1

Update Software

Look for OAD Updates

Scan to search for an OAD (Over-the-air Download)
software update.

1 - Press MENU > TV options > Manual OAD
Download and press OK.

2 - Follow the instructions on screen.
Note:
The OAD software update is only available in

selected countries.

Check from the Home page

1 - Press Home.
2 - Select the Notifications icon from the top-right

corner and press OK.

18.2

Software Version

To view the current TV software version…

1 - Select MENU > TV options > Settings > Device
Preferences > About.

2 - The version, release notes and creation date are
shown. Also, the Netflix ESN Number is shown if
available.
3 - Press Back if necessary, to close the menu.

18.3

Open Source Licenses

To view the Open-source licenses…

1 - Select MENU > TV
options > Settings > Channel.

2 - Select Open Source Licenses and press OK.
3 - Press Back if necessary, to close the menu.

40

19

19.2

Specifications

19.1

Environmental

End of Use

Disposal of your old product and batteries

Your product is designed and manufactured with high
quality materials and components, which can be
recycled and reused.

When this crossed-out wheeled bin symbol is
attached to a product it means that the product is
covered by the European Directive 2012/19/EU.

Power

Product specifications are subject to change without
notice. For more specification details of this product,
see www.philips.com/TVsupport

Power

• Mains power: AC 110-240V +/-10%

• Ambient temperature: 5°C to 35°C

When testing the standby power consumption:

• Wake-On-Lan (WoWLAN) must be turned off.

• Wait at least 10 minutes to enter the stable state
before the power consumption testing for standby
mode.

19.3

Operating System

Android OS:
Android Pie 9

19.4

Please inform yourself about the local separate
collection system for electrical and electronic
products.

Please act according to your local rules and do not
dispose of your old products with your normal
household waste. Correct disposal of your old
product helps to prevent potential negative
consequences for the environment and human
health.

Your product contains batteries covered by the
European Directive 2006/66/EC, which cannot be
disposed with normal household waste.

Reception

• Aerial input: 75 ohm coaxial (F-type)

• Tuner bands: Hyperband, UHF, VHF

• ISDBT

• Analogue video playback: NTSC

• Digital video playback: MPEG2 SD/HD (ISO/IEC
13818-2), MPEG4 SD/HD (ISO/IEC 14496-10)

• Digital audio playback (ISO/IEC 13818-3)

19.5

Display Type

Diagonal screen size

• 32PHx6915: 80 cm / 32 inch

• 43PFx6915: 108 cm / 43 inch

Display resolution

• 32PHx6915: 1366 x 768

• 43PFx6915: 1920 x 1080

19.6

Please find out for yourself about the local rules on
separate collection of batteries because correct
disposal will help to prevent negative consequences
for the environment and human health.

Display Input Resolution

Supported input resolution - Video

Resolution — Refresh rate

• 480i - 60 Hz

• 480p - 60 Hz

• 576i - 50 Hz

41

• 576p - 50 Hz

• 720p - 24 Hz, 25 Hz, 30 Hz, 50 Hz, 60 Hz

• 1080i - 50 Hz, 60 Hz

• 1080p - 24 Hz, 25 Hz, 30 Hz, 50 Hz, 60 Hz

Note:

• Video supported timings also include field/frame
rate 23.976Hz, 29.97Hz and 59.94Hz

• Some resolutions may not be supported in all input
sources.

Supported input resolution - Computer (HDMI Input
only)

• CVBS: CVBS, Audio L/R (mini-jack)

• Antenna (75 ohm)

• SERV.U: "SERV.U" is for customer service to analyze
when any defect happens.

• HDMI 1 in

• USB 1: USB 2.0

TV Bottom

• Network LAN: RJ45

• Digital Audio out: Optical

• Headphones: Stereo mini-jack 3.5mm

• USB 2: USB 2.0

• HDMI 3 in: ARC

• HDMI 2 in

Resolutions (amongst others)

For 32PHx6915

• 640 x 480 - 60Hz

• 800 x 600 - 60Hz

• 1024 x 768 - 60Hz

• 1280 x 800 - 60Hz

• 1280 x 960 - 60Hz

• 1280 x 1024 - 60Hz

• 1366 x 768 - 60Hz

For 43PFx6915

• 640 x 480 - 60Hz

• 800 x 600 - 60Hz

• 1024 x 768 - 60Hz

• 1280 x 800 - 60Hz

• 1280 x 960 - 60Hz

• 1280 x 1024 - 60Hz

• 1366 x 768 - 60Hz

• 1440 x 900 - 60Hz

• 1920 x 1080 - 60Hz

19.7

Connectivity

For 32PHx6915
TV Side

• Antenna (75 ohm)

• USB 1: USB 2.0

• USB 2: USB 2.0

• CVBS: CVBS, Audio L/R (mini-jack)

• HDMI 1 in

• HDMI 2 in

TV Rear

• Network LAN: RJ45

• HDMI 3 in: ARC

• SERV.U: "SERV.U" is for customer service to analyze
when any defect happens.

• Digital Audio out: Optical

• Headphones: Stereo mini-jack 3.5mm

For 43PFx6915
TV Side

19.8

Sound

• Sound Surround

• 5 Band Equalizer

• Output power (RMS): 32"- 10W, 43"- 16W

• Dolby® Audio

• DTS HD®

19.9

Multimedia

Connections

• USB 2.0

• Ethernet LAN RJ-45

• Wi-Fi 802.11n (built-in)

Supported USB file systems

• FAT 16, FAT 32

Playback formats

• Containers: PS, TS, M2TS, TTS, AVCHD, MP4, M4V,
MKV, ASF, AVI, 3GP, Quicktime

• Video Codecs : AVI, MKV, HEVC, H264/MPEG-4
AVC, MPEG-1, MPEG-2, MPEG-4, WMV9/VC1, VP9,
HEVC (H.265)

• Audio Codecs : MP3, WAV, AAC, WMA (v2 up to
v9.2), WMA-PRO (v9 and v10)

• Subtitles :
– Formats : SRT, SUB, TXT, SMI

• Image Codecs : JPEG, GIF, PNG, BMP, HEIF

• Limitations :

– Maximum supported total bit rate for a media file is
30Mbps.
– Maximum supported video bit rate for a media file
is 20Mbps.
– MPEG-4 AVC (H.264) is supported up to High
Profile @ L5.1.
– H.265 (HEVC) is supported upto Main / Main 10
Profile up to Level 5.1

Supported media server software (DMS)

• You can use any DLNA V1.5 certified media server
software (DMS class).

42

Performance may vary, depending on the capabilities
of the mobile device and the software used.

43

20

Philips startup screen

Help and Support

20.1

Register your TV

Register your TV and enjoy a range of benefits
including full support (including downloads),
privileged access to information about new products,
exclusive offers and discounts, the chance to win
prizes and even participate in special surveys about
new releases.

Go to www.philips.com/TVsupport

20.2

Troubleshooting

Switch On and Remote Control

The TV does not switch on

• Disconnect the power cable from the power outlet.
Wait for one minute then reconnect it.

• Make sure that the power cable is securely
connected.

Creaking sound at startup or switch off

When the TV is in standby, a Philips startup screen is
displayed, then the TV returns to standby mode. This
is normal behaviour. When the TV is disconnected
and reconnected to the power supply, the startup
screen is displayed at the next startup. To switch on
the TV from standby, press power key on the remote
control or on the TV.

The standby light keeps on blinking

Disconnect the power cable from the power outlet.
Wait 5 minutes before you reconnect the power
cable. If the blinking reoccurs, contact Philips TV
Consumer Care.

Channels

No digital channels found during the installation

See the technical specifications to make sure that
your TV supports digital channels in your country.
Make sure that all cables are properly connected and
that the correct network is selected.

Previously installed channels are not in the channel
list

Make sure that the correct channel list is selected.

When you are switching the TV on, off or to standby,
you hear a creaking sound from the TV chassis. The
creaking sound is due to the normal expansion and
contraction of the TV as it cools and warms up. This
does not affect performance.

TV does not respond to the remote control

The TV requires some time to start up. During this
time, the TV does not respond to the remote control
or TV controls. This is normal behaviour.
If the TV continues to be unresponsive to the remote
control, you can check if the remote control is working
by means of a mobile phone camera. Put the phone
in camera mode and point the remote control to the
camera lens. If you press any key on the remote
control and you notice the infra red LED flicker
through the camera, the remote control is working.
The TV needs to be checked.
If you do not notice the flickering, the remote control
might be broken or its batteries are low.
This method of checking the remote control is not
possible with remote controls which are wirelessly
paired with the TV.

The TV goes back to standby after showing the

Picture

No picture / distorted picture

• Make sure that the antenna is properly connected to
the TV.

• Make sure that the correct device is selected as the
display source.

• Make sure that the external device or source is
properly connected.

Sound but no picture

• Change to other video sources and then change
back to current source, then do picture style restore in
Picture settings or do Factory reset in General settings
option.

Poor antenna reception

• Make sure that the antenna is properly connected to
the TV.

• Loud speakers, unearthed audio devices, neon
lights, high buildings and other large objects can
influence reception quality. If possible, try to improve
the reception quality by changing the antenna
direction or moving devices away from the TV.

• If reception on only one channel is poor, fine-tune
this channel with Manual Installation.

Poor picture from a device

• Make sure that the device is connected properly.

44

Make sure the device's output video setting is the
highest possible resolution if applicable.

• Restore picture style or change to other picture
styles.

Picture settings change after a while

Make sure that Retail mode is set to Off . You can
change and save settings in this mode.

A commercial banner appears

Make sure that Retail mode is set
to Off . Press MENU > TV
options > Settings > Device Preferences > Retail
mode and press OK

Picture does not fit the screen

• Change to a different picture format.

• Change Display mode to Automatic.

Picture position is incorrect

• Picture signals from some devices may not fit the
screen correctly. Check the signal output of the
connected device.

• Change Display mode to Automatic.

Computer picture is not stable

• Make sure that your PC uses the supported
resolution and refresh rate.

• Make sure HDMI video source is not supported HDR
content.

Sound

No sound or poor sound quality

If no audio signal is detected, the TV automatically
switches the audio output off — this does not indicate
malfunction.

• Make sure that the sound settings are correctly set.

• Make sure that all cables are properly connected.

• Make sure that the volume is not muted or set to
zero.

• Make sure that the TV audio output is connected to
the audio input on the Home Theatre System.
Sound should be heard from the HTS speakers.

• Some devices may require you to manually enable
HDMI audio output. If HDMI audio is already enabled,
but you still do not hear audio, try changing the digital
audio format of the device to PCM (Pulse Code
Modulation). Refer to the documentation
accompanying your device for instructions.

HDMI and USB

HDMI

• Note that HDCP (High-bandwidth Digital Content
Protection) support can delay the time taken for a TV
to display content from an HDMI device.

• If the TV does not recognise the HDMI device and
no picture is displayed, switch the source from one
device to another and back again.

• If the picture and sound of a device connected to
HDMI is distorted, connect the device to another
HDMI port on TV and power reboot your source
device.

• If there are intermittent sound disruptions, make
sure that output settings from the HDMI device are
correct.

• If you use an HDMI-to-DVI adapter or HDMI-to-DVI
cable, make sure that an additional audio cable is
connected to AUDIO IN (mini-jack only), if available.

HDMI EasyLink does not work

• Make sure that your HDMI devices are HDMI-CEC
compatible. EasyLink features only work with devices
that are HDMI-CEC compatible.

No volume icon shown

• When an HDMI-CEC audio device is connected and
you use the TV Remote Control to adjust the volume
level from the device, this behaviour is normal.

Photos, videos and music from a USB device do not
show

• Make sure that the USB storage device is set to Mass
Storage Class compliant, as described in the storage
device's documentation.

• Make sure that the USB storage device is compatible
with the TV.

• Make sure that the audio and picture file formats are
supported by the TV.

Choppy playback of USB files

• The transfer performance of the USB storage device
may limit the data transfer rate to the TV which
causes poor playback.

Network

Wi-Fi network not found or distorted

• Microwave ovens, DECT phones or other Wi-Fi

802.11b/g/n devices in your proximity might disturb
the wireless network.

• Make sure that the firewalls in your network allow
access to the TV's wireless connection.

• If the wireless network does not work properly in
your home, try the wired network installation.

Internet does not work

• If the connection to the router is OK, check the
router connection to the Internet.

The PC and Internet connection are slow

• Look in your wireless router's user manual for

45

information on indoor range, transfer rate and other
factors of signal quality.

• Use a high-speed (broadband) Internet connection
for your router.

DHCP

• If the connection fails, you can check the DHCP
(Dynamic Host Configuration Protocol) setting of the
router. DHCP should be switched on.

Bluetooth

20.4

Support and Repair

For support and repair, call the Consumer Care
hotline in your country. Our service engineers will take
care of a repair, if necessary.

Find the telephone number in the printed
documentation that came with the TV.
Or consult our
website www.philips.com/TVsupport and select
your country if needed.

Unable to pair

• Make sure the device is in pairing mode. Read the
user manual of the device.

• Keep the wireless speaker as close to the TV as
possible.

• Trying to pair several devices with the TV at the
same time, may not work.

Bluetooth lost connection

• Always position the wireless speaker within a range
of 5 meters from the TV.

Bluetooth Audio and Video synchronisation

• Before you purchase a wireless Bluetooth speaker,
inform yourself about its quality of Audio to Video
synchronisation, commonly called 'lip sync'. Not all
Bluetooth devices perform correctly. Ask your dealer
for advice.

Wrong Menu Language

Change the language back to your language.
1 - Press MENU > TV
options > Settings > Device Preferences and
press OK.

2 - Select on the language you need and press OK.
3 - Press Back, repeatedly if necessary, to close the

menu.

TV model number and serial number

You might be asked to provide the TV product model
number and serial number. Find these numbers on
the packaging label or on the type label on the back
or bottom of the TV.

Warning

Do not attempt to repair the TV yourself. This may
cause severe injury, irreparable damage to your TV or
void your warranty.

20.3

Online Help

To solve any Philips TV related problem, you can
consult our online support. You can select your
language and enter your product model number.

Go to www.philips.com/TVsupport
On the support site you can find your country's

telephone number to contact us as well as answers to
frequently asked questions (FAQs). In some countries,
you can chat with one of our collaborators and ask
your question directly or send a question by email.
You can download new TV software or the manual to
read on your computer.

46

21

Safety and Care

21.1

Before you connect the TV to the power outlet,
ensure that the power voltage matches the value
printed on the back of the TV. Never connect the TV
to the power outlet if the voltage is different.

Safety

Important

Read and understand all safety instructions before
you use the TV. If damage is caused by failure to
follow instructions, the warranty does not apply.

Risk of Electric Shock or Fire

• Never expose the TV to rain or water. Never place
liquid containers, such as vases, near the TV.
If liquids are spilt on or into the TV, disconnect the TV
from the power outlet immediately.
Contact Philips TV Consumer Care to have the TV
checked before use.

• Never expose the TV, remote control or batteries to
excessive heat. Never place them near burning
candles, naked flames or other heat sources,
including direct sunlight.

• Never insert objects into the ventilation slots or other
openings on the TV.

• Never place heavy objects on the power cord.

• Avoid force coming onto power plugs. Loose power
plugs can cause arcing or fire. Ensure that no strain is
exerted on the power cord when you swivel the TV
screen.

• To disconnect the TV from the mains power, the
power plug of the TV must be disconnected. When
disconnecting the power, always pull the power plug,
never the cord. Ensure that you have full access to
the power plug, power cord and outlet socket at all
times.

Stability Hazards

A television set may fall, causing serious personal
injury or death. Many injuries, particularly to children,
can be avoided by taking simple precautions such as:

• ALWAYS ensure the television set is not overhanging
the edge of the supporting furniture.

• ALWAYS use cabinets or stands or mounting
methods recommended by the manufacturer of the
television set.

• ALWAYS use furniture that can safely support the
television set.

• ALWAYS educate children about the dangers of
climbing on furniture to reach the television set or its
controls.

• ALWAYS route cords and cables connected to your
television so they cannot be tripped over, pulled or
grabbed.

• NEVER place a television set in an unstable location.

• NEVER place the television set on tall furniture (for
example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable
support.

• NEVER place the television set on cloth or other
materials that may be located between the television
set and supporting furniture.

• NEVER place items that might tempt children to
climb, such as toys and remote controls, on the top of
the television or furniture on which the television is
placed.

If the existing television set is going to be retained
and relocated, the same considerations as above
should be applied.

Risk of Injury or Damage to the TV

• Two people are required to lift and carry a TV that
weighs more than 25 kg or 55 lbs.

• If you mount the TV on a stand, only use the
supplied stand. Secure the stand to the TV tightly.
Place the TV on a flat, level surface that can support
the weight of the TV and the stand.

• When wall mounted, ensure that the wall mount can
safely bear the weight of the TV set. TP Vision bears
no responsibility for improper wall mounting that
results in accident, injury or damage.

• Parts of this product are made of glass. Handle with
care to avoid injury or damage.

Risk of damage to the TV !

Risk of Batteries

• Do not ingest the battery. Chemical burn hazard.

• The remote control may contains a coin/button cell
battery. If the coin/button cell battery is swallowed, it
can cause severe internal burns in just 2 hours and
can lead to death.

• Keep new and used batteries away from children.

• If the battery compartment does not close securely,
stop using the product and keep it away from
children.

• If you think batteries might have been swallowed or
placed inside any part of the body, seek immediate
medical attention.

• Risk of fire or explosion if the battery is replaced by
an incorrect type.

• Replacement of a battery with an incorrect type that

47

can defeat a safeguard (for example, in the case of
some lithium battery types).

• Disposal of a battery into fire or a hot oven, or
mechanically crushing or cutting of a battery, that can
result in an explosion.

• Leaving a battery in an extremely high temperature
surrounding environment that can result in an
explosion or the leakage of flammable liquid or gas.

• A battery subjected to extremely low air pressure
that may result in an explosion or the leakage of
flammable liquid or gas.

Risk of Overheating

Never install the TV in a confined space. Always leave
a space of at least 10 cm or 4 inches around the TV
for ventilation. Ensure curtains or other objects never
cover the ventilation slots on the TV.

Lightning Storms

21.2

Screen Care

• Never touch, push, rub or strike the screen with any
object.

• Unplug the TV before cleaning.

• Clean the TV and frame with a soft damp cloth and
wipe gently. Never use substances such as alcohol,
chemicals or household cleaners on the TV.

• To avoid deformations and colour fading, wipe off
water drops as quickly as possible.

• Avoid stationary images as much as possible.
Stationary images are images that remain onscreen
for extended periods of time. Stationary images
include onscreen menus, black bars, time displays,
etc. If you must use stationary images, reduce screen
contrast and brightness to avoid screen damage.

Disconnect the TV from the power outlet and antenna
before lightning storms.
During lightning storms, never touch any part of the
TV, power cord or antenna cable.

Risk of Hearing Damage

Avoid using earphones or headphones at high
volumes or for prolonged periods of time.

Low Temperatures

If the TV is transported in temperatures below 5°C or
41°F, unpack the TV and wait until the TV temperature
reaches room temperature before connecting the TV
to the power outlet.

Humidity

In rare occasions, depending on temperature and
humidity, minor condensation can occur on the inside
of the TV glass front (on some models). To prevent
this, do not expose the TV to direct sunlight, heat or
extreme humidity. If condensation occurs, it will
disappear spontaneously while the TV is playing for a
few hours.
The condensation moisture will not harm the TV or
cause malfunction.

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22

Terms of Use

2020 © TP Vision Europe B.V. All rights reserved.
This product was brought to the market by TP Vision

Europe B.V. or one of its affiliates, hereinafter referred
to as TP Vision, which is the manufacturer of the
product. TP Vision is the warrantor in relation to the
TV with which this booklet was packaged. Philips and
the Philips Shield Emblem are registered trademarks
of Koninklijke Philips N.V.

Specifications are subject to change without notice.
Trademarks are the property of Koninklijke Philips N.V
or their respective owners. TP Vision reserves the right
to change products at any time without being obliged
to adjust earlier supplies accordingly.

The written material packaged with the TV and the
manual stored in the memory of the TV or
downloaded from the Philips
website www.philips.com/TVsupport are believed to
be adequate for the intended use of the system.

TP Vision is committed to developing, producing and
marketing products that cause no adverse health
effects. TP Vision confirms that, as long as its products
are handled properly for their intended use, they are
safe to use according to scientific evidence available
today. TP Vision plays an active role in the
development of international safety standards,
enabling TP Vision to anticipate further developments
in standardisation for early integration in its
products.

The material in this manual is believed adequate for
the intended use of the system. If the product, or its
individual modules or procedures, are used for
purposes other than those specified herein,
confirmation of their validity and suitability must be
obtained. TP Vision warrants that the material itself
does not infringe any United States patents. No
further warranty is expressed or implied. TP Vision
cannot be held responsible neither for any errors in
the content of this document nor for any problems as
a result of the content in this document. Errors
reported to Philips will be adapted and published on
the Philips support website as soon as possible.

Terms of warranty - Risk of injury, damage to TV or
void of warranty!
Never attempt to repair the TV yourself. Use the TV
and accessories only as intended by the
manufacturer. The caution sign printed on the back of
the TV indicates risk of electric shock. Never remove
the TV cover. Always contact Philips TV Customer
Care for service or repairs. Find the telephone number
in the printed documentation that came with the
TV. Or consult our
website www.philips.com/TVsupport and select your
country if needed. Any operation expressly prohibited
in this manual, or any adjustments and assembly
procedures not recommended or authorised in this
manual, shall void the warranty.

Pixel characteristics
This TV product has a high number of colour pixels.
Although it has effective pixels of 99.999% or more,
black dots or bright points of light (red, green or blue)
may appear constantly on the screen. This is a
structural property of the display (within common
industry standards) and is not a malfunction.

49

23

Copyrights

23.1

HDMI

HDMI

The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.

23.4

Wi-Fi Alliance

Wi-Fi®, the Wi-Fi CERTIFIED logo, the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.

23.2

Dolby Audio

Dolby Audio

Dolby, Dolby Audio, and the double-D symbol are
trademarks of Dolby Laboratories. Manufactured
under license from Dolby Laboratories. Confidential
unpublished works. Copyright © 1992-2020 Dolby
Laboratories. All rights reserved.

23.3

DTS-HD (italics)

For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing
Limited. DTS, the Symbol, DTS and the Symbol
together, DTS-HD, and the DTS-HD logo are
registered trademarks or trademarks of DTS, Inc. in
the United States and/or other countries. © DTS, Inc.
ALL RIGHTS RESERVED.

23.5

Kensington

(If applicable)

Kensington and Micro Saver are registered US
trademarks of ACCO World Corporation with issued
registrations and pending applications in other
countries throughout the world.

23.6

Other Trademarks

All other registered and unregistered trademarks are
the property of their respective owners.

50

24

Disclaimer

Disclaimer regarding services and/or software offered
by third parties.

Services and/or software offered by third parties may
be changed, suspended, or terminated without prior
notice. TP Vision does not bear any responsibility in
these sorts of situations.

2020 FHD Android TV including 32” high definition
Television and 43" Full high definition Television.

51

Index

A

Age Rating 11
Android Settings 22
Antenna 4
Apps 24

B

Bluetooth 20
Bluetooth, Devices 20
Bluetooth, Remove device 20
Bluetooth, Select device 20

C

Channel 10
Channel Install, Antenna 13
Channel List 10
Channel List sorting 10
Channel List, open 10
Channel, age rating 11
Channel, Installation 13
Channel, Manual channel update 13
Channel, switch to a channel 10
Channel, TV guide 34
Channel, Update 13
Connectivity Guide 14
Consumer Care 46
Contact Philips 46

D

Display mode 27
Disposal of TV or batteries 41

E

Eco Settings 29
End of use 41

H

Home 22

I

Input blocked 11

L

Lock channel 11

M

Media 32
Media files, from a USB drive 32

N

Network connection 21
Network, setting 22
Network, Wired 21
Network, Wireless 21

Picture, picture format 27
Power cable 4
Problems, Channel 44
Problems, Connection, Internet 45
Problems, Connection, Wi-Fi 45
Problems, HDMI Connection 45
Problems, Picture 44
Problems, Remote control 44
Problems, Sound 45
Problems, USB Connection 45
Problems, Wrong menu language 46
Product Fiche 41

R

Recording 35
Register your product 44
Remote control, batteries 8
Repair 46

S

Safety Instructions 47
Screen care 48
Search for a Channel 10
Set PIN Code 11
Software, Update 40
Sound Style 28
Sound, style setting 28
Support, online 46
Switching On 9

T

Terms of Use 49
Troubleshooting 44
TV Guide 34
TV Guide Data 34
TV placement 4
TV, standby 9

U

USB Hard Drive, disk space 18
USB Hard Drive, Install 18

V

Viewing distance 4

W

Watch TV 10
Wi-Fi 21
Wired connection 21
Wireless connection 21

O

Online support 46

P

Parental Controls 11
Parental Rating 11
Pause TV 35
Photos, Videos and Music 32
Picture Setting 27

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