Philips 32PFL3007 Schematic

Colour Television Chassis
TPM9.1A
LA

Contents Page

1. Revision List 2
2. Technical Specs, Diversity, and Connections 2
3. Precautions, Notes, and Abbreviation List 5
4. Mechanical Instructions 9
5. Service Modes, Error Codes, and Fault Finding 14
6. Alignments 24
7. Circuit Descriptions 26
8. IC Data Sheets 30
9. Block Diagrams Wiring diagram 3000 32" 37 Wiring diagram 3000 42" 38 Block Diagram 3000 39
10. Circuit Diagrams and PWB Layouts Drawing PWB B 715G5617 SSB 3000 series J 715G5324 IR/LED 3000 series 61 62 E 715G3814 Keyboard3000 series 63 64
11. Styling Sheets 3000 series 32” 67 3000 series 42” 68
38 59-60
Published by XjL/MjX/MC/SC 1266 TV Quality Printed in the Netherlands Subject to modification EN 3122 785 19330
2012-Jun-15
2012 ©
TP Vision Netherlands B.V.
All rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly. PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.
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Revision List

1. Revision List

Manual xxxx xxx xxxx.0
First release.

2. Technical Specs, Diversity, and Connections

Index of this chapter:
2.1
Technical Specifications

2.2 Directions for Use

2.3 Connections
2.4 Chassis Overview
Specifications are indicative (subject to change).

2.1 Technical Specifications

For on-line product support please use the links in Table 2-1. Here is product information available, as well as getting started, user manuals, frequently asked questions and software &
Notes:
drivers.
Figures can deviate due to the different set executions.

Table 2-1 Described Model Numbers and Diversity

24 9 10 11
CTN
32PFL3007/56 2-1 4-1 4.3.1 4.3.4 9.1 9.3 10.1 10.2 10.3 11.1 32PFL3007/98 2-1 4-1 4.3.1 4.3.4 9.1 9.3 10.1 10.2 10.3 11.1 32PFL3007S/98 2-1 4-1 4.3.1 4.3.4 9.1 9.3 10.1 10.2 10.3 11.1 42PFL3007/56 2-1 4-2 4.3.1 4.3.4 9.2 9.3 10.1 10.2 10.3 11.2 42PFL3007/98 2-1 4-2 4.3.1 4.3.4 9.2 9.3 10.1 10.2 10.3 11.2 42PFL3007S/98 2-1 4-2 4.3.1 4.3.4 9.2 9.3 10.1 10.2 10.3 11.2
Mechanics Block Diagrams Schematics
Connection Overview
Wire Dressing
Rear Cover Removal
SSB Removal
Wiring Diagram
Block Diagram
SSB
2.2 Directions for Use
Directions for use can be downloaded from the following websites:
http://www.philips.com/support http://www.p4c.philips.com
J (IR/LED)
E (Keyboard/Leading Edge)
Styling
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2.3 Connections

TV ANTENNA
Y/V Pb Pr L R
Y Pb Pr L R
CVI 2/AV
AV OUT
VIDEO L R
CVI 1
AUDIO
VGA
PC IN
HDMI 2
HDMI 1
SERV.U
HDMI 3 VIDEO
AV IN 1
LR
USB 1
USB 2
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Technical Specs, Diversity, and Connections
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2.3.1 Side Connections

Figure 2-1 Connection overview

Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.
1 - USB2 2.0
Figure 2-2 USB (type A)
1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H
2 - USB1 2.0
1 - USB2 2.0
See
3 - Head phone (Output)
Bk -Head phone 80 - 600 / 10 mW ot
4 - Cinch: Video CVBS - In, Audio - In
Ye -Video CVBS 1 V
/ 75 jq
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Rd -Audio R 0.5 V Wh -Audio L 0.5 V
/ 10 k jq
RMS
/ 10 k jq
RMS
5 - HDMI 3: Digital Video - In, Digital Audio - In/Out
Figure 2-3 HDMI (type A) connector
1 -D2+ Data channel j 2 -Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5 -Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8 -Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H
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Technical Specs, Diversity, and Connections
18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

2.3.2 Rear Connections

6 - TV ANTENNA - In
Signal input from an antenna, cable or satellite.
7 - Audio - In: Left / Right, VGA
Bu - Audio L/R in 0.5 V
/ 10 k jq
RMS
8- PC IN:VGA
Figure 2-4 VGA connector
1 -Video Red 0.7 V 2 -Video Green 0.7 V 3 -Video Blue 0.7 V 4-n.c.
/ 75 W j
PP
/ 75 W j
PP
/ 75 W j
PP
5 -Ground Gnd H 6 -Ground Red Gnd H 7 -Ground Green Gnd H 8 -Ground Blue Gnd H 9-+5V 10 - Ground Sync Gnd H
+5 V j
DC
11 - Ground Red Gnd H 12 - DDC_SDA DDC data j
13 - H-sync 0 - 5 V j 14 - V-sync 0 - 5 V j 15 - DDC_SCL DDC clock j
9 - HDMI 2: Digital Video - In, Digital Audio with ARC ­In/Out
5 - HDMI 3: Digital Video - In, Digital Audio - In/Out
See
10 - HDMI 1: Digital Video - In, Digital Audio with ARC
-In/Out
5 - HDMI 3: Digital Video - In, Digital Audio - In/Out
See
11 - Cinch: Video CVBS - Out, Audio - Out
Ye - Video CVBS 1 V Rd -Audio R 0.5 V Wh -Audio L 0.5 V
/ 75 kq
PP
/ 10 k kq
RMS
/ 10 k kq
RMS
12 - Service / UART
1 -UART_TX Transmit k 2 -Ground Gnd H 3 -UART_RX Receive j
13 - Cinch: Video YPbPr - In, Audio - In
Gn - Video - Y 1 V Bu - Video - Pb 0.7 V Rd -Video - Pr 0.7 V Wh -Audio - L 0.5 V Rd -Audio - R 0.5 V
/ 75 W jq
PP
/ 75 jq
PP
/ 75 jq
PP
/ 10 k jq
RMS
/ 10 k jq
RMS
14 - Cinch: Video YPbPr - In, Audio - In
See
13 - Cinch: Video YPbPr - In, Audio - In

2.4 Chassis Overview

Refer to 9. Block Diagrams for PWB/CBA locations.
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Precautions, Notes, and Abbreviation List

3. Precautions, Notes, and Abbreviation List

Index of this chapter:
Safety Instructions
3.1

3.2 Warnings

3.3 Notes

3.4 Abbreviation List
Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.
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3.1 Safety Instructions

Safety regulations require the following during a repair:
Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).
Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:
Route the wire trees correctly and fix them with the mounted cable clamps.
Check the insulation of the Mains/AC Power lead for external damage.
Check the strain relief of the Mains/AC Power cord for proper function.
Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M and 12 M.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
Check the cabinet for defects, to prevent touching of any inner parts by the customer.
3.2 Warnings
All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential.
Be careful during measurements in the high voltage section.
Never replace modules or other components while the unit is switched “on”.
When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.
3.3 Notes

3.3.1 General

Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).

3.3.2 Schematic Notes

All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k).
Resistor values with no multiplier may be indicated with either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).
All capacitor values are given in micro-farads (10 nano-farads (n 10
Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).
An “asterisk” (*) indicates component usage varies. Refer to the diversity tables for the correct values.
The correct component values are listed on the Philips Spare Parts Web Portal.

3.3.3 Spare Parts

For the latest spare part overview, consult your Philips Spare Part web portal.

3.3.4 BGA (Ball Grid Array) ICs

Introduction
For more information on how to handle BGA devices, visit this URL: http://www.atyourservice-magazine.com “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile. Where applicable and available, this profile is added to the IC Data Sheet information section in this manual.

3.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:
Use only lead-free soldering tin. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.
Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.
Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.
Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

3.3.6 Alternative BOM identification

It should be noted that on the European Service website, “Alternative BOM” is referred to as “Design variant”.
-9
), or pico-farads (p 10
. Select
-12
-6
),
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Precautions, Notes, and Abbreviation List
The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2010 week 10 / 2010 week 17). The 6 last digits contain the serial number.
Figure 3-1 Serial number (example)

3.3.7 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

3.3.8 Practical Service Precautions

It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.
Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

3.4 Abbreviation List

0/6/12 SCART switch control signal on A/V
board. 0 = loop through (AUX to TV), 6 = play 16 : 9 format, 12 = play 4 : 3 format
AARA Automatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio
ACI Automatic Channel Installation:
algorithm that installs TV channels directly from a cable network by
means of a predefined TXT page ADC Analogue to Digital Converter AFC Automatic Frequency Control: control
signal used to tune to the correct
frequency AGC Automatic Gain Control: algorithm that
controls the video input of the feature
box AM Amplitude Modulation AP Asia Pacific AR Aspect Ratio: 4 by 3 or 16 by 9 ASF Auto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information ATSC Advanced Television Systems
Committee, the digital TV standard in
the USA ATV See Auto TV Auto TV A hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way AV External Audio Video AVC Audio Video Controller AVIP Audio Video Input Processor B/G Monochrome TV system. Sound
carrier distance is 5.5 MHz BDS Business Display Solutions (iTV) BLR Board-Level Repair BTSC Broadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries B-TXT Blue TeleteXT C Centre channel (audio) CEC Consumer Electronics Control bus:
remote control bus on HDMI
connections CL Constant Level: audio output to
connect with an external amplifier CLR Component Level Repair ComPair Computer aided rePair CP Connected Planet / Copy Protection CSM Customer Service Mode CTI Color Transient Improvement:
manipulates steepness of chroma
transients CVBS Composite Video Blanking and
Synchronization DAC Digital to Analogue Converter DBE Dynamic Bass Enhancement: extra
low frequency amplification DCM Data Communication Module. Also
referred to as System Card or
Smartcard (for iTV). DDC See “E-DDC” D/K Monochrome TV system. Sound
carrier distance is 6.5 MHz DFI Dynamic Frame Insertion
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Precautions, Notes, and Abbreviation List
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DFU Directions For Use: owner's manual DMR Digital Media Reader: card reader DMSD Digital Multi Standard Decoding DNM Digital Natural Motion DNR Digital Noise Reduction: noise
reduction feature of the set DRAM Dynamic RAM DRM Digital Rights Management DSP Digital Signal Processing DST Dealer Service Tool: special remote
control designed for service
technicians DTCP Digital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394 DVB-C Digital Video Broadcast - Cable DVB-T Digital Video Broadcast - Terrestrial DVD Digital Versatile Disc DVI(-d) Digital Visual Interface (d= digital only) E-DDC Enhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display. EDID Extended Display Identification Data
(VESA standard) EEPROM Electrically Erasable and
Programmable Read Only Memory EMI Electro Magnetic Interference EPG Electronic Program Guide EPLD Erasable Programmable Logic Device EU Europe EXT EXTernal (source), entering the set by
SCART or by cinches (jacks) FDS Full Dual Screen (same as FDW) FDW Full Dual Window (same as FDS) FLASH FLASH memory FM Field Memory or Frequency
Modulation FPGA Field-Programmable Gate Array FTV Flat TeleVision Gb/s Giga bits per second G-TXT Green TeleteXT H H_sync to the module HD High Definition HDD Hard Disk Drive HDCP High-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding. HDMI High Definition Multimedia Interface HP HeadPhone I Monochrome TV system. Sound
2
C Inter IC bus
I
2
D Inter IC Data bus
I
2
S Inter IC Sound bus
I
carrier distance is 6.0 MHz
IF Intermediate Frequency IR Infra Red IRQ Interrupt Request ITU-656 The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
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SDI), is a digitized video format used for broadcast grade video. Uncompressed digital component or digital composite signals can be used. The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz.
iTV Institutional TeleVision; TV sets for
hotels, hospitals etc.
LS Last Status; The settings last chosen
by the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the customer's
preferences LATAM Latin America LCD Liquid Crystal Display LED Light Emitting D iode L/L' Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I LPL LG.Philips LCD (supplier) LS Loudspeaker LVDS Low Voltage Differential Signalling Mbps Mega bits per second M/N Monochrome TV system. Sound
carrier distance is 4.5 MHz MHEG Part of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services MIPS Microprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor MOP Matrix Output Processor MOSFET Metal Oxide Silicon Field Effect
Transistor, switching device MPEG Motion Pictures Experts Group MPIF Multi Platform InterFace MUTE MUTE Line MTV Mainstream TV: TV-mode with
Consumer TV features enabled (iTV) NC Not Connected NICAM Near Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe. NTC Negative Temperature Coefficient,
non-linear resistor NTSC National Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air) NVM Non-Volatile Memory: IC containing
TV related data such as alignments O/C Open Circuit OSD On Screen Display OAD Over the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels. OTC On screen display Teletext and
Control; also called Artistic (SAA5800) P50 Project 50: communication protocol
between TV and peripherals PAL Phase Alternating Line. Color system
mainly used in West Europe (colour
carrier = 4.433619 MHz) and South
America (colour carrier
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Precautions, Notes, and Abbreviation List
PAL M = 3.575612 MHz and
PAL N = 3.582056 MHz) PCB Printed Circuit Board (same as “PWB”) PCM Pulse Code Modulation PDP Plasma Display Panel PFC Power Factor Corrector (or
Pre-conditioner) PIP Picture In Picture PLL Phase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency POD Point Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set) POR Power On Reset, signal to reset the uP PSDL Power Supply for Direct view LED
backlight with 2D-dimming PSL Power Supply with integrated LED
drivers PSLS Power Supply with integrated LED
drivers with added Scanning
functionality PTC Positive Temperature Coefficient,
non-linear resistor PWB Printed Wiring Board (same as “PCB”) PWM Pulse Width Modulation QRC Quasi Resonant Converter QTNR Quality Temporal Noise Reduction QVCP Quality Video Composition Processor RAM Random Access Memory RGB Red, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced. RC Remote Control RC5 / RC6 Signal protocol from the remote
control receiver RESET RESET signal ROM Read Only Memory RSDS Reduced Swing Differential Signalling
data interface R-TXT Red TeleteXT SAM Service Alignment Mode S/C Short Circuit SCART Syndicat des Constructeurs
d'Appareils Radiorécepteurs et
Téléviseurs SCL Serial Clock I
2
C SCL-F CLock Signal on Fast I SD Standard Definition SDA Serial Data I
2
C SDA-F DAta Signal on Fast I SDI Serial Digital Interface, see “ITU-656” SDRAM Synchronous DRAM SECAM SEequence Couleur Avec Mémoire.
Colour system mainly used in France and East Europe. Colour carriers = 4.406250 MHz and
4.250000 MHz SIF Sound Intermediate Frequency SMPS Switched Mode Power Supply SoC System on Chip SOG Sync On Green SOPS Self Oscillating Power Supply SPI Serial Peripheral Interface bus; a
4-wire synchronous serial data link
standard S/PDIF Sony Philips Digital InterFace SRAM Static RAM SRP Service Reference Protocol SSB Small Signal Board SSC Spread Spectrum Clocking, used to
reduce the effects of EMI STB Set Top Box STBY STand-BY
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SVGA 800 × 600 (4:3) SVHS Super Video Home System SW Software SWAN Spatial temporal Weighted Averaging
Noise reduction SXGA 1280 × 1024 TFT Thin Film Transistor THD Total Harmonic Distortion TMDS Transmission Minimized Differential
Signalling TS Transport Stream TXT TeleteXT TXT-DW Dual Window with TeleteXT UI User Interface uP Microprocessor UXGA 1600 × 1200 (4:3) V V-sync to the module VESA Video Electronics Standards
Association VGA 640 × 480 (4:3) VL Variable Level out: processed audio
output toward external amplifier VSB Vestigial Side Band; modulation
method WYSIWYR What You See Is What You Record:
record selection that follows main
picture and sound WXGA 1280 × 768 (15:9) XTAL Quartz crystal XGA 1024 × 768 (4:3) Y Luminance signal Y/C Luminance (Y) and Chrominance (C)
signal YPbPr Component video. Luminance and
scaled color difference signals (B-Y
and R-Y) YUV Component video

4. Mechanical Instructions

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Index of this chapter:
Cable Dressing
4.1
4.2 Service Positions
4.3 Assembly/Panel Removal
4.4 Set Re-assembly

4.1 Cable Dressing

Mechanical Instructions
Notes:
Figures below can deviate slightly from the actual situation, due to the different set executions.
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Figure 4-1 Cable dressing (32")

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Mechanical Instructions

4.2 Se rvice Positions

For easy servicing of a TV set, the set should be put face down on a soft flat surface, foam buffers or other specific workshop tools. Ensure that a stable situation is created to perform measurements and alignments. When using foam bars take care that these always support the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! Ensure that ESD safe measures are taken.

4.3 Assembly/Panel Removal

Instructions below apply to the 32PFL3507H/12, but will be similar for other models.

4.3.1 Rear Cover

Refer to Figure 4-3 Warning: Disconnect the mains power cord before removing the rear cover.
1. Remove fixation screws [1], [2] and, [3] that secure the rear cover.
2. At the top side the rear cover is locked by catches, so gently lift the bottom side and push the cover upwards to release these catches. Then lift the cover from the TV. Make sure that cabling and wires are not damaged while lifting the rear cover from the set.
for details.

Figure 4-2 Cable dressing (42")

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Figure 4-3 Rear cover removal

4.3.2 Stand

Refer to Figure 4-4
1. Remove fixation screws [4] that secure the base assembly, pull the base assembly downwards away from the catches. Do not release the two screws in the middle of the stand.
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Mechanical Instructions

4.3.3 Power Supply Unit (PSU)

Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result in damaging the PSU.
1. Unplug all connectors from the PSU.
2. Remove the fixation screw located right side of the mains inlet connector.
3. Remove the other four fixation screws located at the corners of the panel.
4. The PSU can be taken out of the set now.

4.3.4 Small Signal Board (SSB)

Refer to Figure 4-5
for details. Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the SSB.
1. Release the clips from the LVDS cable connector that
connects the panel to the SSB [1]. Caution: be careful, as these are very fragile connectors!
2. Release the clamps and unplug all other connectors [2].
3. Remove all the fixation screws from the SSB [3].
4. Take out the SSB with I/O bracket.
5. The SSB can now be shifted away from side connector
cover and lifted from the set. Refer to Figure 4-5
for details.
Figure 4-4 Stand removal
Figure 4-5 SSB removal

4.3.5 Speakers

2012-Jun-15
1. Gently release the tapes that holds the speaker cables.
2. Unplug the speaker connector from the SSB.
3. Take the speakers out. When defective, replace both units.
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4.3.6 Keyboard Control unit

1. Unplug the connector from the keyboard control panel.
2. Gently push inwards the two clips at the PSU side of the unit. Release the unit at the PSU side and turn it away from the PSU. Now push it towards the PSU to release the catches at the other side of the unit.
When defective, replace the whole unit.

4.3.7 IR/LED Board

1. Gently release the clip that holds the board and take it out from the bezel.
2. Unplug the connector from the IR/LED board.
When defective, replace the whole unit.

4.3.8 LCD Panel

1. Remove the SSB as described earlier.
2. Remove the PSU as described earlier.
3. Remove the speakers as described earlier.
4. Remove the keyboard control unit as described earlier.
5. Remove the IR/LED board as described earlier.
6. Remove all other metal parts that do not belong to the LCD panel.
7. Release all fixing clips that secure the front bezel to the LCD panel.
8. Lift the LCD Panel from the front bezel.
When defective, replace the whole unit.
Mechanical Instructions
EN 13TPM9.1AL LA 4.

4.4 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.
Notes:
While re-assembling, make sure that all cables are placed and connected in their original position. See Figure 4-1
Pay special attention not to damage the EMC foams on the SSB shields. Ensure that EMC foams are mounted correctly.
.
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EN 14 TPM9.1AL LA5.
Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

Index of this chapter:
Test Points
5.1

5.2 Service Modes

5.3 Stepwise Start-up
5.4 Service Tools
5.5 Software Upgrading
5.6 Error Codes
5.7 The Blinking LED Procedure
5.8 Fault Finding and Repair Tips

5.1 Test Points

As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. However, several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.
Perform measurements under the following conditions:
Service Default Mode.
Video: Colour bar signal.
Audio: 3 kHz left, 1 kHz right.
5.2 Service Modes
The Service Mode feature is split into five parts:
Service Default Mode (SDM).
Service Alignment Mode (SAM).
Factory Mode.
Customer Service Mode (CSM).
Computer Aided Repair Mode (ComPair).
Life Timer
During the life time cycle of the TV set, a timer is kept (called “Op. Hour”). It counts the normal operation hours (not the Stand-by hours). The actual value of the timer is displayed in SDM and SAM in a decimal value. Every two soft-resets increase the hour by + 1. Stand-by hours are not counted.
Software Identification, Version, and Cluster
The software ID, version, and cluster will be shown in the main menu display of SDM, SAM, and CSM. The screen will show: “AAAAB-X.YYY”, where:
AAAA is the chassis name: T911A x.yyy.
B is the region indication: E = Europe, A = AP/China, U = NAFTA, L = LATAM.
X is the main version number: this is updated with a major change of specification (incompatible with the previous software version). Numbering will go from 1 - 99 and AA - ZZ.
- If the main version number changes, the new version number is written in the NVM.
- If the main version number changes, the default settings are loaded.
YYY is the sub version number: this is updated with a minor change (backwards compatible with the previous versions). Numbering will go from 000 - 999.
- If the sub version number changes, the new version number is written in the NVM.
- If the NVM is refreshed, the software identification, version, and cluster will also be written to NVM.
SDM, SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set. Some features are:
A pre-defined situation to ensure measurements can be made under uniform conditions (SDM).
Activates the blinking LED procedure for error identification when no picture is available (SDM).
Make alignments (e.g. White Tone), reset the error buffer (SAM and Factory Mode).
Display information (“SDM” or “SAM” indication in upper right corner of screen, error buffer, software version, operating hours, options and option codes, sub menus).
The CSM is a Service Mode that can be enabled by the consumer. The CSM displays diagnosis information, which the customer can forward to the dealer or call centre. In CSM mode, “CSM”, is displayed in the top right corner of the screen. The information provided in CSM and the purpose of CSM is to:
Increase the home repair hit rate.
Decrease the number of nuisance calls.
Solved customers’ problem without home visit.
ComPair Mode is used for communication between a computer and a TV on I engineer to quickly diagnose the TV set by reading out error codes, read and write in NVMs, communicate with ICs and the micro processor (PWM, registers, etc.), and by making use of a fault finding database. It will also be possible to up and download the software of the TV set via I ComPair. To do this, ComPair has to be connected to the TV set via the ComPair connector, which will be accessible through the rear of the set (without removing the rear cover).
Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

5.2.1 General

Next items are applicable to all Service Modes or are general.
2
C /UART level and can be used by a Service
2
C with help of
Display Option Code Selection
When after an SSB or display exchange, the display option code is not set properly, it will result in a TV with “no display”. Therefore, it is required to set this display option code after such a repair. To do so, press the following key sequence on a standard RC transmitter: “062598” directly followed by MENU and “xxx”, where “xxx” is a 3 digit decimal value of the panel type: see column “Display Code” in Table 6-3 accepted and stored in NVM, the set will switch to Stand-by, to indicate that the process has been completed. During this algorithm, the NVM-content must be filtered, because several items in the NVM are TV-related and not SSB related (e.g. Model and Prod. S/N). Therefore, “Model” and “Prod. S/N” data is changed into “See Type Plate”. In case a call centre or consumer reads “See Type Plate” in CSM mode.

5.2.2 Service Default Mode (SDM)

Purpose
Set the TV in SDM mode in order to be able to create a predefined setting for measurements to be made. In this platform, a simplified SDM is introduced (without protection override and without tuning to a predefined frequency).
Specifications
Set linear video and audio settings to 50%, but volume to 25%. Stored user settings are not affected.
All service-unfriendly modes (if present) are disabled, since they interfere with diagnosing/repairing a set. These service unfriendly modes are: – (Sleep) timer. – Blue mute/Wall paper. – Auto switch “off” (when there is no “ident” signal). – Hotel or hospital mode. – Child lock or parental lock (manual or via V-chip). – Skipping, blanking of “Not favourite”, “Skipped” or
“Locked” presets/channels.
– Automatic storing of Personal Preset or Last Status
settings.
. When the value is
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Service Modes, Error Codes, and Fault Finding
EN 15TPM9.1AL LA 5.
– Automatic user menu time-out (menu switches
back/OFF automatically.
– Auto Volume levelling (AVL).
How to Activate SDM
To activate SDM, use the following methods:
Press the following key sequence on the RC transmitter: “062596”, directly followed by the “Home” button.
After activating this mode, “SDM” will appear in the upper left corner of the screen.
On Screen Menu
After activating SDM, the following items are displayed, with SDM in the upper right corner of the screen to indicate that the television is in Service Default Mode. Menu items and explanation:
xxxxx Operating hours (in decimal).
AAAAB-X.YYY See
Software Identification, Version, and
Cluster for the software name definition.
ERR Shows all errors detected since the last time the buffer was erased in format <xxx> <xxx> <xxx> <xxx> <xxx> (five errors possible).
OP Used to read-out the option bytes. In this chassis two times eight option codes are used.
How to Navigate
As this mode is read only, there is nothing to navigate. To switch to other modes, use one of the following methods:
Command MENU from the user remote will exit SDM.
To prevent the OSD from interfering with measurements in SDM, use the command “Adjust” or “Options” (“STATUS” or “INFO” for NAFTA and LATAM) from the user remote. This will switch the OSD “off” while remaining in the SDM mode. The “SDM” OSD is remains visible in the upper right corner of the screen. To exit SDM switch to “Stand-by” mode.
Press the following key sequence on the remote control transmitter: “062596” directly followed by the OK button to switch to SAM (do not allow the display to time out between entries while keying the sequence). Remarks: new remote
controls will not have I+ button, but an “INFO” button instead.
How to Exit SDM
Switch the set to Stand-by by pressing the stand-by button on the remote control transmitter or on the television set.
Via a standard customer RC-transmitter: key in “00”-sequence. Note: If the TV is switched “off” by a power interrupt while in SDM, the TV will show up in the last status of SDM menu as soon as the power is supplied again. The error buffer will not be cleared.

5.2.3 Service Alignment Mode (SAM)

Purpose
To modify the NVM.
To display/clear the error code buffer.
To perform alignments.
Specifications
Operation hours counter (maximum five digits displayed).
Software version, error codes, and option settings display.
Error buffer clearing.
Option settings.
Software alignments (White Tone).
NVM Editor.
Set screen mode to full screen (all content is visible).
How to Activate SAM
To activate SAM, use one of the following methods:
Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO” button. Do not allow the display to time out between entries while keying the sequence.
Or via ComPair.
After entering SAM, the following items are displayed, with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.
Table 5-1 SAM mode overview
Main Menu Sub-menu 1 Sub-menu 2 Description
System Information Op Hour This represents the life timer. The timer counts normal operation hours, but does not
Main SW ID e.g. “T911A 1.00” See paragraph
ERR e.g. “000 000 000 000 000” Shows all errors detected since the last time the buffer was erased. Five errors
OP1 e.g. “000 004 208 002 184 032 007
OP2 e.g. “000 023 000 106 064 000 000
Clear Press [OK] to clean the Error Codes
RGB Align Warm R Gain To align the White Tone. See
NVM editor Address Select and fill the NVM address
Upload to USB Copy Channel List to USB To upload several settings from the TV to an USB stick
immediately
Normal R Gain
Cool R Gain
Store Store the RGB value
Value Select and fill the NVM value Store Store the value in the address
Copy NVM to USB Copy Readable Info to USB
010”
122”
G Gain B Gain
G Gain B Gain
G Gain B Gain
count Stand-by hours.
definition.
possible. Used to read-out the option bytes. See paragraph 6.4 Option Settings in the
Alignments section for a det ailed description. Ten codes ar e possible.
Erases the contents of the error buffer. Select this menu item and press the MENU RIGHT key on the remote control. The content of the error buffer is cleared.
paragraph 6.3
Software Identification, Version, and Cluster for the software name
Software Alignments in the Alignments section for a detailed descr iption
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2012-Jun-15
EN 16 TPM9.1AL LA5.
Main Menu Sub-menu 1 Sub-menu 2 Description
Download from USB Copy Channel List from USB To download several settings from the USB stick to the TV
Initialize NVM Press [OK] to Initialize NVM
EDID Write Enable Press [OK] to enable EDID writable
Service Data Type Number Press [OK] use key pad edit type
Clear OAD Version Press [OK] to clean OAD Version
Copy NVM from USB Copy Readable Info from USB Copy EDID from USB
immediately
immediately
Production Number Press [OK] use key pad edit
12NC SSB Press [OK] use key pad edit SSB
12NC PSU Press [OK] use key pad edit PSU
12NC Display Press [OK] use key pad edit display
immediately
Service Modes, Error Codes, and Fault Finding
To initialize a (corrupted) NVM. Be careful, this will erase all settings.
Enable EDID for writing
Edit and display the applicable service data by using the displayed key pad.
number immediately
production number immediat ely
immediately
immediately
immediately
Clean OAD (Over Air Download, firmware update method) Version
How to Navigate
In the SAM menu, select menu items with the UP/DOWN keys on the remote control transmitter. The selected item will be indicated. When not all menu items fit on the screen, use the UP/DOWN keys to display the next/previous menu items.
With the “LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu. – Change the value of the selected menu item.
When you press the MENU button once while in top level SAM, the set will switch to the normal user menu (with the SAM mode still active in the background).
Press the following key sequence on the remote control transmitter: “062596” directly followed by the “Home” button to switch to SDM (do not allow the display to time out between entries while keying the sequence).
How to Store SAM Settings
To store the settings changed in SAM mode (except the RGB Align settings), leave the top level SAM menu by using the POWER button on the remote control transmitter or the television set. The mentioned exceptions must be stored separately via the STORE button.
How to Exit SAM
Use one of the following methods:
Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.
Via a standard RC-transmitter, key in “00” sequence. Note: When the TV is switched “off” by a power interrupt while in SAM, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.

5.2.4 Contents of the Factory mode:

Purpose
To perform extended alignments.
Specifications
Displaying and or changing Panel ID information.
Displaying and or changing Tuner ID information.
Error buffer clearing.
Various software alignment settings.
Testpattern displaying.
Public Broadcasting Service password Reset.
•etc.
How to Activate the Factory mode
To activate the Factory mode, use the following method:
Press the following key sequence on the remote control transmitter: from the “Home screen” press “1999”, directly followed by the “Back” button. Do not allow the display to time out between entries while keying the sequence.
After entering the Factory mode, the following items are displayed,
Table 5-2 Factory mode overview
Item Item value
0 F/W VERSION Press OK Displays the software versions of the supplier, Flash PQ, Smart Picture, BLDimming, Source Meter, the
1 Panel_ID See table 6-3 Display code
2 ERR Code: xxx xxx xxx xxx xxx 000 000 000 000 000 Values showing the last 5 errors during the last 50 hours of operation, according to table 5-4 Error code tabl e 3 CLEAR ERROR BUFFER Press OK Selecting this clear all current error codes. 4 NVM ADDRESS 0 NVM address 0 to 8191, Use Item 6 to change and 7 to store the data to the correct NVM address 5 NVM VALUE various Displays the value at the NVM address of item 5 6 NVM STORE Press OK Use this option to save the data of item 6 to NVM address of item 5 7 NVM COPY TV to USB Press OK Use this to store the NVM data to the REPAIR folder of a FAT formatted USB memory stick. The TV will write
8 NVM COPY USB to TV Press OK Use this to store the NVM data from the USB memory stick to the TV. The TV will save the two files which were
9 CLR_TEMP_R 139 140 Red colour temperature setting
2012-Jun-15
Default value
overview
Description32" 42"
Picture Quality checksum, the Dimming library, the Source meter library, the Flash AQ, the MTK, MCU and OAD software versions.
Displays and changes the Panel ID with the left and right cursor; be careful changing this, it can result in not correct displaying the screen!
two files in the REPAIR folder of the memory stick. It will create this folder if it does not exist. The items are “Channel list”, “Personal settings”, “Option codes”, “Display-related alignments” and “History list”. In case the download to the USB stick was not successful “Failure” will appear. In this case, check if the USB stick is connected properly. Now the settings are st ored onto the USB stick an d can be used to downl oad onto another TV or other SSB. Uploading is of course only possible if the software is running and if a picture is available. This method is created to be able to save the customer’s TV settings and to store them into another SSB.
created in item 8 to the NVM of the set. Use these options when replacing a SSB. When “USB to TV Success” is displayed remove the power and restart the TV
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Service Modes, Error Codes, and Fault Finding
Default value
Item Item value
10 CLR_TEMP_G 128 121 Green colour temperature setting 11 CLR_TEMP_B 120 107 Red colour temperature setting 12 AUTO_COLOR Press OK PC: any pattern that has black and white, YPbPr: SMPTE bar (colour bar), any timing. 13 ADC_ GAIN_R 0 Red ADC gain 14 ADC_GAIN_G 0 Green ADC gain 15 ADC_GAIN_B 0 Blue ADC gain 16 ADC_OFFSET_R 128 Red ADC offset 17 ADC_OFFSET_G 128 Green ADC offset 18 ADC_OFFSET_B 128 Blue ADC offset 19 GAMMA_TABLE off GAMMA_TABLE 20 E-Fuse on E-fuse mode 21 ORT_MODE off ORT mode 22 RESET_PBS_PWD Press OK Use this to reset the Child Lock 23 V-COM Press OK V-COM 24 VIDEO_PWM_MEDIUM 150 VIDEO PWM Medium value 25 VIDEO_PWM_MINIMUN 178 VIDEO PWM Minimum value 26 VIDEO_PWM_MAXIMUN 0 VIDEO PWM Maximum value 27 PWM_RATIO_BEST_PICTURE100 PWM ratio best picture
28 PWM_RATIO_STD_TOP 80 PWM ratio standard top 29 PWM_RATIO_STD_BOTTOM 70 PWM ratio standard bottom 30 PWM_RATIO_BEST_POWER 70 PWM ratio best power 31 VIDEO_STD_TH_HIGH 97 VIDEO standard threshold high 32 VIDEO_STD_TH_LOW 93 VIDEO standard threshold low 33 YPBPR_PHASE InValid Not available for this chassis 34 AUD_LIMITER_MODE 2 Three modes, 0: off, 1: adaptive mode, 2: fixed mode 35 AUD_THRESHOLD_BYTE1 255 Limit threshold 36 AUD_THRESHOLD_BYTE2 207 Limit threshold 37 AUD_THRESHOLD_BYTE3 5 Limit threshold 38 AUD_GAIN_LINEIN 3 Line-in audio gain 39 AUD_GAIN_HDMI 2 HDMI audio gain 40 AUD_GAIN_ATV 20 Analogue TV audio gain 41 AUD_GAIN_DTV 15 Digital TV audio gain 42 AUD_GAIN_USB 2 USB audio gain 43 TUNER_ID 167 Displays and changes the Tuner ID with the left and righ t cursor. Not to b e changed wh en the tuner is r eplaced
44 ESTICKER NVM1 3 3 ESTICKER value 45 ESTICKER NVM2 6 4 ESTICKER value 46 ESTICKER NVM3 7 6 ESTICKER value 47 ESTICKER NVM4 8 7 ESTICKER value 48 ESTICKER NVM5 9 8 ESTICKER value 49 ESTICKER NVM6 10 9 ESTICKER value 50 ESTICKER NVM7 255 10 ESTICKER value 51 ESTICKER NVM8 255 255 ESTICKER value 52 ESTICKER NVM9 255 255 ESTICKER value 53 ESTICKER NVM10 255 255 ESTICKER value 54 ESTICKER NVM11 255 255 ESTICKER value 55 ESTICKER NVM12 14 14 ESTICKER value 56 ESTICKER NVM13 17 15 ESTICKER value 57 ESTICKER NVM14 18 17 ESTICKER value 58 ESTICKER NVM15 19 18 ESTICKER value 59 ESTICKER NVM16 20 19 ESTICKER value 60 ESTICKER NVM17 21 20 ESTICKER value 61 ESTICKER NVM18 255 21 ESTICKER value 62 ESTICKER NVM19 255 255 ESTICKER value 63 ESTICKER NVM20 255 255 ESTICKER value 64 ESTICKER NVM21 255 255 ESTICKER value 65 ESTICKER NVM22 255 255 ESTICKER value 66 ESTICKER RESET Press OK ESTICKER reset 67 CIPLUS QUERY Press OK Shows the Validity of the CI+ key and the supplier information 68 CIPLUS UPDATE Press OK Used to enter a new CI+ code into the NVM. This can only be used when no CI+ code exists in the NVM 69 AQ_TABLE_INDEX 1 3 Audio Quality index 70 LIGHT SENSOR Press OK Light sensor 71 EDID UPDATE Press OK Used to enter a new EDID codes into the NVM 72 TCON_GAMMA_UPDATE Press OK TCON gamma update 73 AUDIO DEFAULT INIT Press OK AUDIO default initialization 74 TTX Enable On TTX function on/off 75 AGEING MODE Off Use this for ageing a new LCD panel 76 VIRGIN_MODE Off Use this to return the set to virgin mode. Depends whether the set has been used already. 77 EXIT_FACTORY Press OK Exits the Factory mode
Description32" 42"
with the correct service part
EN 17TPM9.1AL LA 5.
How to Exit the Factory mode
Use one of the following methods:
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Select EXIT_FACTORY from the menu and press the “OK” button.
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Service Modes, Error Codes, and Fault Finding
Note: When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.

5.2.5 Customer Service Mode (CSM)

Purpose
The Customer Service Mode shows error codes and information on the TV’s operation settings.The call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before making a service call. The CSM is a read-only mode; therefore, modifications are not possible in this mode.
Specifications
Ignore “Service unfriendly modes”.
Line number for every line (to make CSM language independent).
Set the screen mode to full screen (all contents on screen is visible).
After leaving the Customer Service Mode, the original settings are restored.
Possibility to use “CH+” or “CH-” for channel surfing, or enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed.
Note: Activation of the CSM is only possible if there is no (user) menu on the screen!
lock Not active / active. This is a combined item
3.2 Child for locks. If any lock (channel lock, parental lock) is active, it is indicated as “active”.
3.3 HDCP keys Indicates the validity of the HDMI keys (or HDCP keys). In case these keys are not valid and the customer wants to make use of the HDMI functionality, the SSB has to be replaced.
3.4 e-UM version Version of the available built in electronic manual.
How to Navigate
By means of the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the RC-transmitter, can be navigated through the menus.
How to Exit CSM
To exit CSM, use one of the following methods.
Press the MENU/HOME button on the remote control transmitter.
Press the POWER button on the remote control transmitter.
Press the POWER button on the television set.
Contents of CSM
1.1 Set Type This information is very helpful for a helpdesk/workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM.
1.2 Production code Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM.
1.3 Installation date Indicates the date of the first installation of the TV. This date is acquired via time extraction.
1.4 Option Code 1 Gives the option codes of option group 1 as set in SAM.
1.5 Option Code 2 Gives the option codes of option group 2 as set in SAM.
1.6 SSB Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. This identification number is the 12NC number of the SSB.
1.7 Display 12NC NVM read/write.
1.8 PSU 12NC NVM read/write.
2.1 Current Main SW Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the internet.
2.2 Standby SW Displays the built-in stand-by processor software version. Upgrading this software will be possible via USB.
2.3 Panel Code Displays the Display Code number.
2.4 NVM version Detects and displays NVM version.
2.5 Error Codes Detects and displays errors.
3.1 Signal Quality
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Analog/digital signal strength.
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5.3 Stepwise Sta r t- up

19080_206_110323.eps
120224
Power Off
Standby Soft Mode
Power On
Semi- Standby
Standby
Switch
Off(Mains Power Plug)
Standby Soft Mode Command Received, previously in Standby
Soft Mode (Power tact switch)
TV Wakeup commands Received (TV Wakeup keys)
Digital background tasks started
Digital background tasks completed
Swith On, previously in
Standby/Semi- Standby (Mains Power Plug)
Standby Soft Mode
Command Received (Power tact
switch)
Switch Off (Mains Power Plug)
Switch Off
(Mains Power Plug)
Swith On, previously in Standby Soft Mode (Mains Power Plug)
Standby commands
Received (RC
Standby key)
Standby Soft Mode
Command Received, previously in Standby Soft Mode (Power tact switch)
TV Wakeup commands Received (TV Wakeup keys)
Switch On, previously in Power On Mode (Power tact switch)
Standby Soft Mode Command Received, (Power tact switch)
Switch Off (Mains Power Plug)
Switch On,previously in TV Operation Mode (Mains Power Plug)
Service Modes, Error Codes, and Fault Finding
EN 19TPM9.1AL LA 5.

Figure 5-1 Stepwise Start-up

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Service Modes, Error Codes, and Fault Finding

5.4 Service Tools

5.4.1 ComPair

Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips Consumer Electronics products. and offers the following:
1. ComPair helps to quickly get an understanding on how to repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore capable of accurately indicating problem areas. No knowledge on I because ComPair takes care of this.
3. ComPair speeds up the repair time since it can automatically communicate with the chassis (when the micro processor is working) and all repair information is directly available.
4. ComPair features TV software up possibilities.
Specifications
ComPair consists of a Windows based fault finding program and an interface box between PC and the (defective) product. The ComPair II interface box is connected to the PC via an USB cable. For the TV chassis, the ComPair interface box and the TV communicate via a bi-directional cable via the service connector(s). The ComPair fault finding program is able to determine the problem of the defective television, by a combination of automatic diagnostics and an interactive question/answer procedure.
How to Connect
This is described in the chassis fault finding database in ComPair.
ComPair II
RC in
Optional
Switch
2
C or UART commands is necessary,
TO TV
TO
TO
UART SERVICE
CONNECTOR
2
I
C
RS232 /UART
ComPair II Developed by Philips Brugge
Optional power
5V DC
Power ModeLink/
Activity
HDMI
2
I
C only
UART SERVICE
CONNECTOR
RC out
TO
I2C SERVICE CONNECTOR
Multi
function
PC

5.5 Software Upgrading

5.5.1 Description

It is possible for the user to upgrade the main software via the USB port. This allows replacement of a software image in a stand alone set. A description on how to upgrade the main software can be found in the DFU or on the Philips website.

5.5.2 Introduction

Philips continuously tries to improve its products, and it’s recommend that the TV software is updated when updates are available. Software update files can be obtained from the dealer or can be downloaded from the following websites:
http://www.philips.com/support
Preparing a portable memory for software upgrade
The following requirements have to be met:
1. A personal computer connected to the internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip for Windows or Stufflt for Mac OS).
3. A FAT formatted USB memory stick (preferably empty).
Note:
1. Only FAT/DOS-formatted memory sticks are supported.
2. Only use software update files that can be found on the
http://www.philips.com/support

5.5.3 Check the current TV software version

Before starting the software upgrade procedure, it is advised to check that what the current TV software:
1. Press the “1 2 3 6 5 4” button on the remote control to enter the CSM mode.
2. Use the up/down cursor keys to select “Current Main Software”.
If the current software version of the TV is the same as the latest update file found on http://www.philips.com/support not necessary to update the TV software.

5.5.4 Download the latest software

1. Open the internet page http://www.philips.com/support
2. Find information and software related to the TV.
3. Select the latest software update file and download it to the PC.
4. Insert the USB memory stick into one of the USB ports of the PC.
5. Decompress the downloaded ZIP file and copy the “autorun.upg” to the root directory of the USB flash drive.

5.5.5 Update the TV software

web site.
, it is
.
10000_036_090121.eps
Figure 5-2 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in between), as the ComPair interface acts as a level shifter. If one connects the TV directly to the PC (via UART), ICs can be blown!
How to Order
ComPair II order codes:
ComPair II interface: 3122 785 91020.
Software is available via the Philips Service web portal.
ComPair UART interface cable for TPM9.1x xx. (using DB9 to 2mm pitch JST connector): 3122 785 90630.
Note: When you encounter problems, contact your local support desk.
2012-Jun-15
091118
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div. table
1. Turn the TV on and wait for it to boot completely.
2. Insert the USB memory stick that contains the software update files in the TV’s USB port.
3. The TV will detect the USB memory stick automatically. Then a window jumps out as Figure 5-3
. Note: If the USB flash drive is not detected after power up, disconnect it and re-insert it.
4. Select [Update] and press OK. See Figure 5-3
.
5. To proceed, In next menu select [Start] and press OK to start software updates. See Figure 5-4
.
6. Upgrading will now begins and the status of the updating progress will be displayed.
7. When the TV software is updated. Remove your USB flash drive, then select [Restart] and press OK to restart the TV.See Figure 5-5
.
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