Copyright 2009 Koninklijke Philips Electronics N.V.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic, mechanical,
photocopying, or otherwise without the prior permission of Philips.
(A01)3436-36
SSB: M2B LVDS(B09)6163-72
SSB: Component 2 & USB Input(B10)6263-72
IR Board 32"(J)7374
IR Board 42" and 47"(J)7576
Keyboard Control Panel(E) 7778
Published by DoZ/JY 0972 BU TV Consumer Care Printed in the NetherlandsSubject to modificationEN 3122 785 18811
2009-Dec-18
EN 2TPH1.1A LA1.
1.Revision List
Revision List
Manual xxxx xxx xxxx.0
•First release.
Manual xxxx xxx xxxx.1
•Added 47PFL1609/93 set to the manual.
•Chapter 2: Added Model number to Table 2-1
•Chapter 4: Added cable dressing diagram.
•Chapter 5: Added factory menu explanation.
•Chapter 7: Updated the circuit descriptions.
•Chapter 9: Added wiring diagram.
•Chapter 10: Added power board diagram and PWB
layouts.
.
2.Technical Specifications, Connections, and Chassis Overview
Index of this chapter:
2.1 Technical Specifications
2.2 Directions for Use
2.3 Connections
2.4 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
2.1Technical Specifications
For on-line product support please use the links in Table 2-1.
Here is product information available, as well as getting started,
user manuals, frequently asked questions and software &
drivers.
8, 9 - EXT1 & 2: Cinch: Video YPbPr - In, Audio - In
Gn - Vid eo Y 1 V
Bu - Video Pb 0.7 V
Rd -Video Pr 0.7 V
.
Rd -Audio - R 0.5 V
Wh -Audio - L 0.5 V
/ 75 Ω jq
PP
/ 75 Ω jq
PP
/ 75 Ω jq
PP
/ 10 kΩ jq
RMS
/ 10 kΩ jq
RMS
10 - Aerial - In
--IEC-type (EU) Coax, 75 Ω D
11 - Cinch: Video CVBS - Out, Audio - Out
Ye - Video CVBS 1 V
Wh -Audio L 0.5 V
Rd -Audio R 0.5 V
/ 75 Ω kq
PP
/10 kΩ kq
RMS
/ 10 kΩ kq
RMS
12 - Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
Wh -Audio L 0.5 V
Rd -Audio R 0.5 V
/ 75 Ω jq
PP
/ 10 kΩ jq
RMS
/ 10 kΩ jq
RMS
2.4Chassis Overview
Refer to chapter 9. Block Diagrams for PWB/CBA locations.
2009-Dec-18
Precautions, Notes, and Abbreviation List
3.Precautions, Notes, and Abbreviation List
EN 5TPH1.1A LA3.
Index of this chapter:
3.1 Safety Instructions
3.2 Warnings
3.3 Notes
3.4 Abbreviation List
3.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard. Of de set
ontploft!
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 MΩ and 12 MΩ.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
picture carrier at 475.25 MHz for PAL, or 61.25 MHz for
NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
3.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kΩ).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).
•All capacitor values are given in micro-farads (μ=× 10
nano-farads (n =× 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed on the Philips
Spare Parts Web Portal.
3.3.3Spare Parts
For the latest spare part overview, consult your Philips Spare
Part web portal.
3.3.4BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: http://www.atyourservice-magazine.com
“Magazine”, then go to “Repair downloads”. Here you will find
Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile.
Where applicable and available, this profile is added to the IC
Data Sheet information section in this manual.
-9
), or pico-farads (p =× 10
. Select
-12
-6
),
).
3.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
3.3Notes
3.3.1 General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode with a colour bar signal and stereo
sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and
3.3.5Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin. If lead-free solder paste is
required, please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
2009-Dec-18
EN 6TPH1.1A LA3.
10000_024_090121.eps
090121
MODEL :
PROD.NO:
~
S
32PF9968/10
MADE IN BELGIUM
220-240V 50/60Hz
128W
AG 1A0617 000001
VHF+S+H+UHF
BJ3.0E LA
Precautions, Notes, and Abbreviation List
3.3.6 Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production centre (e.g.
AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers
to the Service version change code, digits 5 and 6 refer to the
production year, and digits 7 and 8 refer to production week (in
example below it is 2006 week 17). The 6 last digits contain the
serial number.
Figure 3-1 Serial number (example)
3.3.7Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
3.3.8 Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
2009-Dec-18
3.4Abbreviation List
0/6/12SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3
format
AARAAutomatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to
remove horizontal black bars; keeps
the original aspect ratio
ACIAutomatic Channel Installation:
algorithm that installs TV channels
directly from a cable network by
means of a predefined TXT page
ADCAnalogue to Digital Converter
AFCAutomatic Frequency Control: control
signal used to tune to the correct
frequency
AGCAutomatic Gain Control: algorithm that
controls the video input of the feature
box
AMAmplitude Modulation
APAsia Pacific
ARAspect Ratio: 4 by 3 or 16 by 9
ASFAuto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information
ATSCAdvanced Television Systems
Committee, the digital TV standard in
the USA
ATVSee Auto TV
Auto TVA hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way
AVExternal Audio Video
AVCAudio Video Controller
AVIPAudio Video Input Processor
B/GMonochrome TV system. Sound
carrier distance is 5.5 MHz
BDSBusiness Display Solutions (iTV)
BLRBoard-Level Repair
BTSCBroadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries
B-TXTBlue TeleteXT
CCentre channel (audio)
CECConsumer Electronics Control bus:
remote control bus on HDMI
connections
CLConstant Level: audio output to
connect with an external amplifier
CLRComponent Level Repair
ComPairComputer aided rePair
CPConnected Planet / Copy Protection
CSMCustomer Service Mode
CTIColor Transient Improvement:
manipulates steepness of chroma
transients
CVBSComposite Video Blanking and
Synchronization
DACDigital to Analogue Converter
DBEDynamic Bass Enhancement: extra
low frequency amplification
DCMData Communication Module. Also
referred to as System Card or
Smartcard (for iTV).
DDCSee “E-DDC”
D/KMonochrome TV system. Sound
carrier distance is 6.5 MHz
DFIDynamic Frame Insertion
Precautions, Notes, and Abbreviation List
EN 7TPH1.1A LA3.
DFUDirections For Use: owner's manual
DMRDigital Media Reader: card reader
DMSDDigital Multi Standard Decoding
DNMDigital Natural Motion
DNRDigital Noise Reduction: noise
reduction feature of the set
DRAMDynamic RAM
DRMDigital Rights Management
DSPDigital Signal Processing
DSTDealer Service Tool: special remote
control designed for service
technicians
DTCPDigital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394
DVB-CDigital Video Broadcast - Cable
DVB-TDigital Video Broadcast - Terrestrial
DVDDigital Versatile Disc
DVI(-d)Digital Visual Interface (d= digital only)
E-DDCEnhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display.
EDIDExtended Display Identification Data
(VESA standard)
EEPROMElectrically Erasable and
Programmable Read Only Memory
EMIElectro Magnetic Interference
EPGElectronic Program Guide
EPLDErasable Programmable Logic Device
EUEurope
EXTEXTernal (source), entering the set by
SCART or by cinches (jacks)
FDSFull Dual Screen (same as FDW)
FDWFull Dual Window (same as FDS)
FLASHFLASH memory
FMField Memory or Frequency
Modulation
FPGAField-Programmable Gate Array
FTVFlat TeleVision
Gb/sGiga bits per second
G-TXTGreen TeleteXT
HH_sync to the module
HDHigh Definition
HDDHard Disk Drive
HDCPHigh-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding.
HDMIHigh Definition Multimedia Interface
HPHeadPhone
IMonochrome TV system. Sound
2
I
CInter IC bus
2
I
DInter IC Data bus
2
I
SInter IC Sound bus
carrier distance is 6.0 MHz
IFIntermediate Frequency
IRInfra Red
IRQInterrupt Request
ITU-656The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
The SDI signal is self-synchronizing,
uses 8 bit or 10 bit data words, and has
a maximum data rate of 270 Mbit/s,
with a minimum bandwidth of 135
MHz.
ITVInstitutional TeleVision; TV sets for
hotels, hospitals etc.
LSLast Status; The settings last chosen
by the customer and read and stored
in RAM or in the NVM. They are called
at start-up of the set to configure it
according to the customer's
preferences
LATAMLatin America
LCDLiquid Crystal Display
LEDLight Emitting Diode
L/L'Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I
LPLLG.Philips LCD (supplier)
LSLoudspeaker
LVDSLow Voltage Differential Signalling
MbpsMega bits per second
M/NMonochrome TV system. Sound
carrier distance is 4.5 MHz
MHEGPart of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services
MIPSMicroprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor
MOPMatrix Output Processor
MOSFETMetal Oxide Silicon Field Effect
Transistor, switching device
MPEGMotion Pictures Experts Group
MPIFMulti Platform InterFace
MUTEMUTE Line
MTVMainstream TV: TV-mode with
Consumer TV features enabled (iTV)
NCNot Connected
NICAMNear Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe.
NTCNegative Temperature Coefficient,
non-linear resistor
NTSCNational Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air)
NVMNon-Volatile Memory: IC containing
TV related data such as alignments
O/COpen Circuit
OSDOn Screen Display
OADOver the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels.
OTCOn screen display Teletext and
Control; also called Artistic (SAA5800)
P50Project 50: communication protocol
between TV and peripherals
PALPhase Alternating Line. Color system
conditioner)
PIPPicture In Picture
PLLPhase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency
PODPoint Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set)
PORPower On Reset, signal to reset the uP
PTCPositive Temperature Coefficient,
non-linear resistor
PWBPrinted Wiring Board (same as “PCB”)
PWMPulse Width Modulation
QRCQuasi Resonant Converter
QTNRQuality Temporal Noise Reduction
QVCPQuality Video Composition Processor
RAMRandom Access Memory
RGBRed, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced.
RCRemote Control
RC5 / RC6Signal protocol from the remote
control receiver
RESETRESET signal
ROMRead Only Memory
RSDSReduced Swing Differential Signalling
data interface
R-TXTRed TeleteXT
SAMService Alignment Mode
S/CShort Circuit
SCARTSyndicat des Constructeurs
d'Appareils Radiorécepteurs et
SCLSerial Clock I
Téléviseurs
SCL-FCLock Signal on Fast I
SDStandard Definition
SDASerial Data I
SDA-FDAta Signal on Fast I
2
C
2
C bus
2
C
2
C bus
SDISerial Digital Interface, see “ITU-656”
SDRAMSynchronous DRAM
SECAMSEequence Couleur Avec Mémoire.
Color system mainly used in France
and East Europe. Color carriers=
4.406250 MHz and 4.250000 MHz
SIFSound Intermediate Frequency
SMPSSwitched Mode Power Supply
SoCSystem on Chip
SOGSync On Green
SOPSSelf Oscillating Power Supply
SPISerial Peripheral Interface bus; a 4-
wire synchronous serial data link
standard
S/PDIFSony Philips Digital InterFace
SRAMStatic RAM
SRPService Reference Protocol
SSBSmall Signal Board
SSCSpread Spectrum Clocking, used to
reduce the effects of EMI
STBSet Top Box
STBYSTand-BY
SVGA800 × 600 (4:3)
SVHSSuper Video Home System
SWSoftware
SWANSpatial temporal Weighted Averaging
Signalling
TSTransport Stream
TXTTeleteXT
TXT-DWDual Window with TeleteXT
UIUser Interface
uPMicroprocessor
UXGA1600 × 1200 (4:3)
VV-sync to the module
VESAVideo Electronics Standards
Association
VGA640 × 480 (4:3)
VLVariable Level out: processed audio
output toward external amplifier
VSBVestigial Side Band; modulation
method
WYSIWYRWhat You See Is What You Record:
record selection that follows main
picture and sound
WXGA1280 × 768 (15:9)
XTALQuartz crystal
XGA1024 × 768 (4:3)
YLuminance signal
Y/CLuminance (Y) and Chrominance (C)
signal
YPbPrComponent video. Luminance and
scaled color difference signals (B-Y
and R-Y)
YUVComponent video
2009-Dec-18
4.Mechanical Instructions
18810_100_090930.eps
091012
Mechanical Instructions
EN 9TPH1.1A LA4.
Index of this chapter:
4.1 Cable Dressing
4.2 Service Positions
4.3 Assembly/Panel Removal
4.4 Set Re-assembly.
4.1Cable Dressing
Notes:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
Figure 4-1 Cable dressing 32" set
2009-Dec-18
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091012
Mechanical Instructions
Figure 4-2 Cable dressing 42" set
2009-Dec-18
Mechanical Instructions
18811_104_091021.eps
091215
EN 11TPH1.1A LA4.
Figure 4-3 Cable dressing 47" set
2009-Dec-18
EN 12TPH1.1A LA4.
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091215
1
18810_103_091009.eps
091012
1
Mechanical Instructions
4.2Service Positions
For easy servicing of this set, there are a few possibilities
created:
•The buffers from the packaging.
•Foam bars (created for Service).
4.2.1 Foam Bars
Required for sets
1
42"
4.3.3Small Signal Board (SSB)
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
1. Unplug LVDS connector.
Caution: be careful, as these are very fragile connectors!
2. Unplug all other connectors.
3. Remove all fixation screws.
4. The SSB can now be taken out of the set.
1
4.3.4Power Board and Inverter Board
1. Unplug all the connectors.
2. Remove all the screws.
3. Lift the units and take them out of the set.
When defective, replace the whole unit.
Note: Inverter board is only for 32" and 42" sets.
4.3.5Speakers
Each speaker unit is mounted with a screw.
When defective, replace the whole unit.
4.3.6Base support
1. Remove SSB as earlier described.
2. Remove power board and inverter board as earlier
described.
3. Remove the speakers as earlier described.
4. Remove screws [1] and take the base support from the
unit.
10000_018_090121.eps
Figure 4-4 Foam bars
The foam bars (order code 3122 785 90580 for two pieces) can
be used for all types and sizes of Flat TVs. See Figure 4-4
details. Sets with a display of 42" and larger, require four foam
bars [1]. Ensure that the foam bars are always supporting the
cabinet and never only the display.
Caution: Failure to follow these guidelines can seriously
damage the display!
By laying the TV face down on the (ESD protective) foam bars,
a stable situation is created to perform measurements and
alignments. By placing a mirror under the TV, the screen can
be monitored.
4.3Assembly/Panel Removal
4.3.1 Stand
Warning: Disconnect the mains power cord before you remove
the stand.
1. Put the set in the service position.
2. Remove all screws of the stand.
3. Lift the stand from the TV.
090121
for
Figure 4-5 Base support 32"
Figure 4-6 Base support 42"
4.3.7IR Board
4.3.2 Rear Cover
1. Remove all screws of the rear cover.
2. Lift the rear cover from the TV. Make sure that wires and
flat foils are not damaged while lifting the rear cover from
the set.
3. In case servicing is needed in a standing position, remount
the stand.
2009-Dec-18
1. Remove the base support as earlier described.
2. Unplug the IR board connector.
3. Lift the IR board and take it out of the set.
When defective, replace the whole board.
4.3.8 Key Board
1. Release the clip at the top and take the whole unit out.
2. Unplug the connector.
3. Remove the screws and take the key board from the unit.
When defective, replace the whole unit.
4.3.9 Display Panel
1. Remove SSB as earlier described.
2. Remove power board and inverter board (only for 32" and
42") as earlier described.
3. Remove the base support (only for 32" and 42") as earlier
described.
4. Remove the IR board and key board unit as earlier
described.
5. Remove all the fixation screws that secure the panel.
6. Remove all the screws and take all the brackets from the
panel.
When defective, replace the whole unit.
4.4Se t Re -a ss embly
To re-assemble the whole set, execute all processes in reverse
order.
Mechanical Instructions
EN 13TPH1.1A LA4.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position. See Figure 4-1
Figure 4-2
•Pay special attention not to damage the EMC foams on the
SSB shields. Ensure that EMC foams are mounted
correctly.
and Figure 4-3.
,
2009-Dec-18
EN 14TPH1.1A LA5.
18810_200_090930.eps
091016
Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Service Modes
5.2 Software Upgrading
5.3 Error Codes
5.4 Fault Finding and Repair Tips
5.1Service Modes
The Customer Service Mode (CSM) is used for communication
between the call centre and the customer, while the Factory
Mode offers several features for the service technician.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the abilities of structured troubleshooting, error code
reading, and software version read-out for all chassis.
5.1.1 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows information on the TV’s
operation settings.The call centre can instruct the customer (by
telephone) to enter CSM in order to identify the status of the
set.This helps the call centre to diagnose problems and failures
in the TV set before making a service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Activate CSM
Key in the code “123654” via the standard RC transmitter.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
How to Navigate
By means of the “CURSOR-DOWN/UP” knob (or the scroll
wheel) on the RC-transmitter, can be navigated through the
menus.
Contents of CSM
•Set type. This information is very helpful for a helpdesk/
workshop as reference for further diagnosis. In this way, it
is not necessary for the customer to look at the rear of the
TV set. Note that if an NVM is replaced or is initialized after
corruption, this set type has to be re-written to NVM.
ComPair will foresee in a possibility to do this.
•Production code.
Philips serial number
•Key (HDCP).
HDCP status (Valid, Invalid)
•NVM - name.
Shows the panel type
•Software version.
Shows the software version
•I2C device error code.
The state report of I
other, normal state displaying “OK”, abnormal state
displaying “NG”.
Tuner is the tuner state.
EEPROM is the main MCU EEPROM state.
AMP is the amplifier IC state.
2
I
C bus is I2C bus state, including all I2C devices.
To enter the factory mode, use the following method:
•Press “MENU” button, and then press the following key
sequence on the remote control transmitter: “062596”
directly followed by the “INFO” button.
Caution: these functions are available for development and
service personal only, not for end customers.
After entering the factory mode, the following screen is visible
on the top and right of the panel.
•SSC Enable
Turning “On” of “Off” SSC.
•SSC Step
Sets the SSC steps.
•SSC Top
Sets the SSC range.
•ADC Gain.
Sets the ADC gain R, G, B values.
•ADC Offset
Sets the ADC offset R, G, B values.
•Color temp
Sets the current colour temperature. There are three colour
temperature values: Cool, Normal, Warm.
•Scaler Gain
Sets the scaler gain R, G, B values.
•Burn in
Turns “On” or “Off” the burn in mode. When burn in is “On”,
the RC function is enabled.
•EEPROM Init
Initializes all EEPROM data except the HDCP key.
•Back LIT time
Shows the total “On” time of the backlight.
•Total time
Shows the total “On” time of the power.
•Black light
Shows the brightness of back light.
•Menu Language
Shows the menu language of user mode.
•Reset
Resets EEPROM data.
•Exit
Exit the factory mode.
Figure 5-2 Factory Mode Menu
How to Navigate
With the up/dowm cursor keys can be navigated arround the
items, with the Left/Right cursor the values can be changed.
Contents of factory mode
•Brand
Shows the Philips brand name.
•Ver
Shows the software version.
•Date
Shows the software issue date.
•Model name
Shows the model number.
•Scaler
Shows the scaler type.
•Panel type
Shows the panel type.
•Current source
Shows the current source name. The input source can be
changed with the Left/Right cursor keys.
•Auto White 100%
Adjusts ADC in PC and YPbPr mode.
•Auto White 75%
Adjusts ADC in PC and YPbPr mode.
•SSC (Spread Spectrum Clocking) Channel
Shows the place of SSC. “Pllm” sets memory SSC, “Pllo”
sets LVDS SSC.
How to EXIT
Choose “Exit”, then press “OK” button.
5.2Software Upgrading
5.2.1ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products. and offers the following:
1. ComPair helps to quickly get an understanding on how to
repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore
capable of accurately indicating problem areas. No
knowledge on I
because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the uP
is working) and all repair information is directly available.
4. ComPair features TV software up possibilities.
2
C or UART commands is necessary,
2009-Dec-18
EN 16TPH1.1A LA5.
Service Modes, Error Codes, and Fault Finding
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair II interface box is connected to the PC via an
USB cable. For the TV chassis, the ComPair interface box and
the TV communicate via a bi-directional cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television, by a combination of
automatic diagnostics and an interactive question/answer
procedure.
How to Connect
This is described in the chassis fault finding database in
ComPair.
TO TV
TO
TO
UART SERVICE
CONNECTOR
2
I
C
RS232 /UART
ComPair II
RC in
Optional
Switch
PowerModeLink/
Activity
UART SERVICE
CONNECTOR
RC out
TO
I2C SERVICE
CONNECTOR
Multi
function
PC
5.3Error Codes
The error codes can be read out via the CSM menu,
see Figure 5-1
.
Error CodesEvent
TunerTuner state
EEPROMMain MCU EEPROM state
AMPAmplifier IC state
2
C busI2C bus state
I
5.4Fault Finding and Repair Tips
5.4.1Exit “Factory mode”
Choose “EXIT”, then press “OK” button. Turn “Off” the TV and
then turn “On” the TV.
5.4.2Speakers
Make sure that the volume is set to minimum during
disconnecting the speakers in the ON-state of the TV. The
audio amplifier can be damaged by disconnecting the speakers
during ON-state of the set!
ComPair II Developed by Philips Brugge
Optional power
HDMI
2
I
C only
5V DC
10000_036_090121.eps
091118
Figure 5-3 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
blown!
How to Order
ComPair II order codes:
•ComPair II interface: 3122 785 91020.
•Programming software can be downloaded from the Philips
Service portal.
2
•I
C adapter cable for TPH1.1x xx.
9965 100 09269.
Note: When having problems, contact the local support desk.
2009-Dec-18
6.Alignments
Alignments
EN 17TPH1.1A LA6.
Index of this chapter:
6.1 General Alignment Conditions
6.2 Hardware Alignments
6.3 Software Alignments
6.4 Serial Number Definition
6.5 Display option codes
Note: The Service Mode are described in chapter 5. Menu
navigation is done with the CURSOR UP, DOWN, LEFT or
RIGHT keys of the remote control transmitter.
6.1Gen e r al Ali gn me n t Co nd it io n s
Perform all electrical adjustments under the following
conditions:
•Power supply voltage (depends on region):
– 100 V to 240 V
•Connect the set to the mains via an isolation transformer
with low internal resistance.
•Allow the set to warm up for approximately 15 minutes.
•Measure voltages and waveforms in relation to correct
ground (e.g. measure audio signals in relation to
AUDIO_GND).
Caution: It is not allowed to use heatsinks as ground.
•Test probe: R
•Use an isolated trimmer/screwdriver to perform
alignments.
, 50/60 ±3 Hz.
AC
> 10 MΩ, Ci < 20 pF.
i
6.2Hardware Alignments
Not applicable.
6.3Software Alignments
•Set the RED, GREEN and BLUE default values according
to the values in the “Tint settings” table.
•After finished, exit the factory menu and restart the TV set.
Table 6-2 Tint settings
Colour TempRGB
Warm128128128
Normal128128128
Cool128128128
6.4Serial Number Definition
BOM Code:
Table 6-3 BOM Code
Panel SupplierCode
AU1
CPT2
LPL(LG)3
QDI4
CMO5
HSD6
SVA7
6.5Display option codes
This chassis does not have display options codes.
•Choose “MENU”, “Picture” and set “Picture mode” as
“Standard”.
•Put the set in factory mode (see Chapter 5. Service Modes,
Error Codes, and Fault Finding.). The factory menu will
now appear on the screen.
If you do not have a colour analyser:
•Measure with a calibrated contactless colour analyser in
the centre of the screen. Consequently, the measurement
needs to be done in a dark environment. To adjust the
scaler gain with direction key and menu key.
•Adjust the correct x, y coordinated (while holding one of the
white point registers R, G or B on 128) by means of
decreasing the value of one or two other white points to the
correct x, y coordinates.
•Repeat this step for the other colour temperatures that
need to be aligned.
•When finished, then exit the factory menu and restart the
TV.
If you do not have a colour analyser, you can use the default
values. This is the next best solution. The default values are
average values coming from production (statistics).
•Select NORMAL COLOUR TEMPERATURE (e.g. Cool,
Normal, Warm).s
2009-Dec-18
EN 18TPH1.1A LA7.
18811_203_091023.eps
091215
HX6202A
8
FLASH
M15WPP-2PN-E
Hybrid Tuner
R2A15112FP
Audio AMP
74HC4052D
Audio Switch
Video &
audio
decoder
AV × 2
YPbPr × 2
HDMI × 3S-video ×1
VGA
APA2176A
AV OUT
PANEL
7.Circuit Descriptions
Circuit Descriptions
Index of this chapter:
7.1 Introduction
7.2 Power Architecture
Notes:
•Only new circuits (circuits that are not published recently)
are described.
•Figures can deviate slightly from the actual situation, due
to different set executions.
•For a good understanding of the following circuit
descriptions, please use the wiring, block (see chapter
9. Block Diagrams) and circuit diagrams (see chapter
10. Circuit Diagrams and PWB Layouts). Where
necessary, you will find a separate drawing for clarification.
7.1Introduction
The chassis uses the same scaler board but that is the
separation of the power supply unit.
7.1.1Implementation
Key components of this chassis:
•HX6202 - A09 video and audio decoder
•HX6202 - A09 video and audio decoder
•HX6202 - A09 video and audio decoder
•M15WPP - 2PN - Bird tuner
•74HC4052D audio switch
•R2A15112FP audio amplifier
7.1.2TV Architecture Overview
For details about the chassis block diagrams refer to 9. Block
Diagrams. An overview of the TV architecture can be found in
Figure 7-1
2009-Dec-18
Figure 7-1 TV Architecture Overview
7.1.3SSB Cell Layout
18810_206_090927.eps
090927
TUNER
FFC
Scaler
HDMI
VGA
AV OUT
AV IN
HeadPhone
S-Video
AV IN
HDMI
EXT1
EXT2
Circuit Descriptions
EN 19TPH1.1A LA7.
Figure 7-2 SSB Cell layout
2009-Dec-18
EN 20TPH1.1A LA7.
1084-33
U705
+5V_SB
5VSB
VCC3
VCCK18
SC4524B
U707
AO4449
Q705
VCC5
POWER_ON
AP1117D33
U703
V33_AUD
V33_HDMI_ADC
V33ADC_PLL / AVDD_ADC
VCC3IO / V33LV
HX6202A
U400
VCC3
MX25L4005AM2C
U402
V33HDMI / VCCADC / VDDA33
HX6202A
U400
V33AUD
HX6202A
U400
VCC5
5VSB
5VSB
V33_AUD
VCCK
V33ADC_PLL / AVDD_ADC
VCC3IO / V33LV
HX6202A
U400
V33HDMI / VCCADC / VDDA33
V33AUD
AVDD18 / VDDD18 / V18AUD
94mA
1.5A
92mA
981mA
121mA
AP1117D33
U702
AP1117D18
U700
AVDD18 / VDDD18
V18AUD
HX6202A
U400
VCCK
HX6202A
U400
VCC18
AP2176
U601
EARPHONE AMP
PI5V33
U107
VIDEO SWITCH
USB boad power
5V,5V TO 3.3v
5v to 1.8V
VCC5
VCC5VCC5
5VSB
M24C02
U502
M24C02
U506
M24C02U503
M24C02
U100
M24C32
U401
5VSB5VSB5VSB5VSB
VCC5
5VSB
400mA
V12_ADP
+12V_SB
POWER_ON
AO3407
Q701
74HC4052
U600
AUDIO SWITCH
VCC12
BA17808
ZD700
A1117D5.0
U300
VCC8
+24V
+5VT
TUNER
TU100
R2A15112FP
V24_ADP
PANEL_VCC
AO4449
Q405
PANEL
PANEL
PANEL_VCCAO4449
Q405
V12_ADP
PANEL_ON
PANEL_ON
5VSB
USB HOST
MPS2171
U711
POWER_ON
8mA
160mA
500mA--1.0A
U603
18810_402_090925.eps
091215
7.2Power Architecture
Circuit Descriptions
2009-Dec-18
Figure 7-3 Power Architecture
7.2.1 Power Supply Unit
All power supplies are a black box for Service. When defective,
a new board must be ordered and the defective one must be
returned, unless the main fuse of the board is broken. Always
replace a defective fuse with one with the correct
specifications! This part is available in the regular market.
Consult the Service website for the order codes of the boards.
In this manual, no detailed information is available because of
design protection issues.
The output voltages to the chassis are:
•+1V8-STANDBY
•+3V3-STANDBY
•+5V (BL_ON, BL_ADJ, PANEL_ON)
•+12V (PW_ON)
•+24V (PW_ON)
•IPB: High voltage to the LCD panel.
7.2.2Diversity
Below find an overview of the different PSUs that are used:
This section shows the internal block diagrams and pin
configurations of ICs that are drawn as “black boxes” in the
electrical diagrams (with the exception of “memory” and “logic”
ICs).
8.1HX6202 (IC U400)
IC Data Sheets
2009-Dec-18
Figure 8-1 Internal block diagram and pin configuration
8.2APA2176A (IC U601)
18810_302_090928.eps
091216
APA2176A
5 CVSS
6 VSS
7 LOUT
8 V
DD
CP + 1
PGND 2
CP - 3
NC 4
9 ROUT
10 LIN
11 RSD
12 RIN
NC 13
GND 14
LSD 15
PVDD 16
Shutdown
circuit
Power and
Depop circuit
ROUT
RIN
RSD
Charge
Pump
circuit
LIN
LOUT
GND
VDD
CP+
CP-
CVSSVSSPGND
PVDD
LSD
GND
Block Diagram
Pin Configuration
IC Data Sheets
EN 23TPH1.1A LA8.
Figure 8-2 Internal block diagram and pin configuration
2009-Dec-18
EN 24TPH1.1A LA8.
27
29 283032333134
39
43
41
42
40
45
44
46
37
38
47
48
8
67
5
3241
12
10 119
22
18
20
19
21
16
17
15
24
23
14
13
353626 25
N.C.
OUT2
N.C.
N.C.
GAIN2
VD2
VD2
N.C.
IN2
OUT2
MUTEL
N.C.
N.C
HB2
HB1
N.C.
N.C.
DVDD
VS2
VS2
N.C.
VS1
N.C.
VS1
GAIN1
N.C.
OUT1
N.C.
VD1
N.C.
IN1
VD1
N.C.
N.C.
OUT1
STBYL
N.C.
N.C.
N.C.
N.C.
GND
AVCC
CLOCK
PROT
ROSC
N.C.
VREF
CBIAS
R2A15112FP
Under Voltage
Detection
Over Temp.
Detection
Over Current
Detection
Control
Logic
STBYL
GND
IN1
A
MUTEL
PROT
CBIAS
A
IN2
PWM
Gen.
PWM
Gen.
Oscillator
ROSC
GAIN1GAIN2
SE/BTL
Selector
OUT1
HB1
VD1
VS1
OUT2
VD2
VS2
HB2
DVDD
AVCC
R
L
CLOCK
VREF
10V
5V
18810_303_090928.eps
091216
Block Diagram
Pin Configuration
8.3R2A15112FP (IC U603)
IC Data Sheets
2009-Dec-18
Figure 8-3 Internal block diagram and pin configuration
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