PHILIPS 27M2C5501 User guide [pl]

27M2C5501

EN

User manual 1
Customer care and warranty 23

Troubleshooting and FAQs 27

Register your product and get support at www.philips.com/welcome

Table of Contents

1. Important ...................................... 1

1.1 Safety precautions and

maintenance ..................................1

1.2 Notational Descriptions .............. 3

1.3 Disposal of product and packing

material ............................................4

2. Setting up the monitor .............. 5

2.1 Installation ......................................5

2.2 Operating the monitor ................ 7

2.3 Remove the Base Assembly for

VESA Mounting .......................... 10

3. Image Optimization ................. 12

3.1 SmartImage ................................. 12

3.2 SmartContrast ............................. 14

4. Adaptive Sync ............................ 15

5. Ambiglow ................................... 16

6. HDR ..............................................17

7. TechnicalSpecications ...........18

7.1 Resolution & Preset Modes ..... 21

8. Power Management ................22

9. Customercareandwarranty..23

9.1 Philips’ Flat Panel Monitors Pixel

Defect Policy ................................ 23

9.2 Customer Care & Warranty ..... 26

10. Troubleshooting&FAQs ......... 27

10.1 Troubleshooting ....................... 27

10.2 General FAQs ............................. 28

1. Important

This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding the operation of your
monitor.

The Philips guarantee applies
provided that the product is handled
for its intended use, by its operating
instructions, and accompanied by the
presentation of the original invoice or
cash receipt that indicates the date of
purchase, dealer’s name and model, and
production number of the product.

1.1 Safety precautions and
maintenance

Warnings

The use of controls, adjustments, or

procedures other than those specied

in this document may result in exposure
to shock, electrical hazards, and/or
mechanical hazards.

Read and follow these instructions when
connecting and using your monitor.

Excessive sound pressure from
earphones and headphones can
cause hearing loss. Adjustment of the
equalizer to maximum capacity increases
the earphones and headphones output
voltage; thereby increasing the sound
pressure level.

Operation

• Please keep the monitor out of

direct sunlight. Lengthy exposure to
this type of environment may result
in discoloration and damage to the
monitor.

• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.

• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.

• Do not block the ventilation holes in
the cabinet.

• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.

• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord before returning to
normal operation.

• Please use the approved power
cord provided by Philips all the
times. If your power cord is missing,
please contact your local service
center. (Please refer to the Service
contact information located in the
Important information manual.)

• Operate under the specified power
supply. Use of incorrect voltage will
cause malfunction and may cause
fire or electric shock.

• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables. If damaged, the cables may
cause fire or electric shock.

• Do not subject the monitor to severe
vibration or high-impact conditions
during operation.

• To avoid potential damage, like
the panel peeling from the bezel,
ensure that the monitor does not tilt
downward by more than -5 degrees.
If the -5 degree downward tilt angle
maximum is exceeded, the monitor

1

damage will not be covered under
warranty.

• Do not knock or drop the
monitor during operation and/or
transportation.

• Excessive usage of the monitor
can cause eye discomfort. It’s
recommended to take shorter breaks
more often at your workstation
than longer breaks and less often.
For example, a 5-10 minute break
after 50-60-minute continuous
screen use is likely to be better than
a 15-minute break every two hours.
Prevent eye strain while using the
screen for a constant period by :

• Looking at something varying

distances after a long period of
focusing on the screen.

• Conscious Blinking while you

work.

• Gently closing and rolling your

eyes to relax.

• Reposition your screen to the ap-

propriate height and angle.

• Adjust the brightness and con-

trast to an appropriate level.

• Adjust the environment light-

ing similar to that of your screen

brightness. Avoid uorescent

lighting and surfaces that don’t

reect too much light.

• Seeing a doctor if your symptoms

worsen.

Maintenance

• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD panel.
When moving your monitor, grasp
the frame to lift; do not lift the
monitor by placing your hand or
fingers on the LCD panel.

• Oil-based cleaning solutions may
damage the plastic parts and void
the warranty.

• Unplug the monitor if you are not
going to use it for an extensive
period.

• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvents,
such as alcohol or ammonia-based
liquids.

• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust, rain,
water, or excessive moisture.

• If your monitor gets wet, wipe it
with a dry cloth as soon as possible.

• If a foreign substance or water
gets in your monitor, please
turn the power off immediately
and disconnect the power cord.
Then, if damaged, send it to the
maintenance center.

• Do not store or use the monitor in
locations exposed to heat, direct
sunlight, or extreme cold.

• To maintain the best performance of
your monitor and use it for a longer
lifetime, please use the monitor
in a location that falls within the
following temperature and humidity
ranges:

• Temperature: 0°C~40°C

32°F~104°F

• Humidity: 20% RH~80% RH

Important information for Burn-in/
Ghost image

• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.

2

Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.

• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LED panel
technology. In most cases, the
“burn-in”, “after-imaging” or “ghost
imaging” will disappear gradually
over some time after the power has
been switched off.

Warning

Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after­image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.

Service

• The casing cover should be opened
only by qualified service personnel.

• If there is any need for any
document for repair or integration,
please contact your local service
center. (You can refer to the service
contact information listed in the
important information manual.)

• For transportation information,
please refer to “Technical
Specifications”.

• Do not leave your monitor in a car
under direct sunlight.

Note

Consult a service technician if the
monitor does not operate normally or
you are not sure what procedure to take
when the operating instructions given in
this manual.

1.2 Notational Descriptions

The following subsections describe the
notational conventions used in this
document.

Notes, Cautions, and Warnings
Throughout this guide, blocks of text

may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions, and/or
warnings.

They are used as follows:

Note
This icon indicates important
information and tips that help you make
better use of your computer system.

Caution
This icon indicates information that
tells you how to avoid either potential
damage to the hardware or loss of data.

Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.

Some warnings may appear in alternate
formats and may not be accompanied

by an icon. In such cases, the specic

presentation of the warning is
mandated by the relevant regulatory
mechanism.

3

1.3 Disposal of product and
packing material

Waste Electrical and Electronic
Equipment-WEEE

This marking on the product or its
packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed with normal household waste.
You are responsible for the disposal of
this equipment through a designated
waste electrical and electronic
equipment collection. To determine the

locations for dropping o such waste,
contact your local government oce,

the waste disposal organization that
serves your household, or the store at
which you purchased the product.

Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle your
product to increase the number of
reusable materials and minimize the
amount to be disposed of.

All redundant packing material has
been omitted. We have done our utmost
to make the packaging easily separable
into mono materials.

Please nd out about the local

regulations on how to dispose of your
old monitor and packing from your sales
representative.

Taking back/Recycling Information for
Customers

Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
products, services, and activities.

From the planning, design, and
production stages, Philips emphasizes
the importance of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take­back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors, which
recycle all materials (products and
related packaging material) following
all Environmental Laws and taking back
programs with the contractor company.

Your display is manufactured with high­quality materials and components which
can be recycled and reused.

To learn more about our recycling
program please visit:

http://www.philips.com/a-w/about/
sustainability.html

4

2. Setting up the
monitor

2.1 Installation

Package contents

1

Power

*Dierent according to region

Quick Start

Register your product and get support at www.philips.com/welcome

DP HDMI

Install the base

2

1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.

27M2C5501

2. Hold the stand with both hands.

(1) Gently attach the base to the

stand.

(2) Use your ngers to tighten the

screw located at the bottom of
the base.

(3) Gently attach the stand to the

VESA mount area until the latch
locks the stand.

1

3

Caution

Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.

5

2

Connecting to your PC

3

2

4

315

Headphone hook

1

AC power input

2

DisplayPort input

3

HDMI 1 input

4

HDMI 2 input

5

Audio Out

6

Kensington anti-theft lock

Note

The headphone holder is securely
integrated with the monitor stand and

6

is specically designed for headset

storage. Please note that excessive
pulling/dragging on the hook, which

eectively goes beyond its intended use,

may result in damage.

Connect to PC

1. Connect the power cord to the back

of the monitor rmly.

2. Turn o your computer and unplug
its power cable.

3. Connect the monitor signal cable to
the video connector on the back of
your computer.

4. Plug the power cord of your
computer and your monitor into a
nearby outlet.

5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.

6

2.2 Operating the monitor

Description of the control buttons

1

Description of the On-Screen Display

2

What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in

all Philips LED monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user-friendly OSD interface is
shown below:

Ambiglow

Game Mode

SmartImage

Input Audio

System Setup Close

Press to switch power on.
Press more than 3 seconds to

switch power o.

Access the OSD menu

.

Conrm the OSD adjustment.

Adjust the Game Setting.

Adjust the OSD menu.

Change the signal input
source.

Adjust the OSD menu.

SmartImage Game menu.
There are multiple selections:
Standard, FPS, Racing, RTS,
Movie, LowBlue Mode,

EasyRead, Economy,
Smartuniformity, Game1 and
Game2 .

When the monitor receives
HDR signal, SmartImage will
show the HDR menu. There
are multiple selections in
this menu: HDR Game, HDR
Movie, HDR Vivid, Personal,

and O.

Return to previous OSD level.

Standard

FPS

Racing

RTS

Movie

LowBlue Mode

EasyRead

Brightness

Contrast

SmartContrast

Gamma

Sharpness

sRGB

Color Temperature

Resolution

Refresh Rate Input Source Adaptive Sync SmartImage

2560X1440 144Hz HDMI 1 On Standard

6500K

80

50

Off

2.2

50

Off

Select

OK

Close

Basic and simple instructions on the
control keys

To access the OSD menu on this Philips
display, simply use the single toggle
button located on the rear side of the
display. The single button operates like
a joystick. To move the cursor, simply
toggle the button in four directions.
Press the button to select the desired
option.

The OSD Menu
Below is an overall view of the structure

of the On-Screen Display. You can use
this as a reference when you want to

work your way around the dierent

adjustments later on.

7

Main menu Sub menu

SmartImage

SmartImage(HDR)
(HDR source)

Game Mode

Ambiglow

Input

Audio

System

Setup

Close

Standard, FPS, Racing, RTS, Movie,
LowBlue Mode, EasyRead, Economy,
SmartUniformity, Game1, Game2

HDR Game, HDR Movie, HDR Vivid,
Personal

O

Adaptive Sync

Smart MBR

Crosshair

Shadow Boost O, Level 1, Level 2, Level 3

Low Input Lag Low Input Lag On, Low Input Lag O

SmartResponse

SmartFrame

Light Mode

Ambiglow Setting

Reset

Ambiglow O

Input

Volume

Mute

OSD Setting

Smart Size

Pixel Orbiting

Over Scan

Power LED

Language

Resolution Notice

Information

Reset

Brightness
Contrast

SmartContrast
Gamma
Sharpness
sRGB
Color Temperature
R.G.B. Settings
Red
Green
Blue

Reset

Brightness
Contrast

Light Enhancement
Color Enhancement
Reset

Adaptive Sync On, Adaptive Sync O

MBR Level

O, On, Smart Crosshair On

O, Fast , Faster, Fastest

SmartFrame O

SmartFrame On

Size

Brightness

Contrast

H. Position

V. Position

Follow Video

Color Shift

Color Wave

Color Breathing

Starry Night

Static Mode

Colors

Brightness

Speed

Yes, No

HDMI 1
HDMI 2
DisplayPort
Auto

0~100

Mute On, Mute O

Horizontal

Vertical

Transparency
OSD Time Out

Screen Size

1:1

4:3

Pixel Orbiting On, Pixel Orbiting O

Over Scan On, Over Scan O

0~4

English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar，Nederlands, Português, Português do Brasil，
Polski，Русский , Svenska，Suomi，Türkçe，Čeština，Українська, 简体中文, 繁體中文，日本語，한국어

Resolution Notice On, Resolution Notice O

Model

SN
Yes, No

0~100
0~100

On, O

1.8, 2.0, 2.2, 2.4, 2.6
0~100
On, O

Native, Preset, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
On, O
0~100
0~100

0~100

Yes, No

0~100
0~100

0~3
0~3
Yes, No

0~20

1, 2, 3, 4, 5, 6, 7

0~100

0~100

0~Max

0~Max

Rainbow,White, Red, Rose, Magenta, Violet, Blue,
Azure,Cyan, Aqua, Green, Pear , Yellow, Orange

Bright, Brighter, Brightest

Low, Normal, High

On, O

0~100

0~100

0~100

O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s

27''W, 24''W, 23''W, 22''W, 21.5''W,
20''W, 19.5''W, 19''W, 19'', 18.5''W,17''

8

Note

Game mode: This model is equipped
with new features in OSD which gives
you high-quality visual experience.

• Shadow Boost
This feature enhances dark scenes in
a linear fashion. The ShadowBoost
feature has three selectable levels
that enhance overall brightness and
ultimately provide beautiful picture
quality with high contrast.

• Smart MBR
In an effort to reduce motion
blur, this monitor's LED backlight
will work simultaneously with the
refresh rate to control brightness
levels for the best picture clarity.
Please note that SmartMBR is a
type of gaming mode, requires a
minimum refresh rate of 75Hz, and it
is recommended to turn the function
off when not gaming as it may cause
screen-flickering.

• Smart Crosshair
Color of Crosshair is set by default.
When Smart Crosshair is on, the
color will change as complementary
color to the background color. Smart
Crosshair enhances the accuracy of
aiming so you can spot the enemies
more easily.

Resolution notication

3

This monitor is designed for
optimal performance at its native
resolution:2560 x 1440.

When the monitor is powered on at a

dierent resolution, an alert is displayed

on the screen as follows: Use 2560 x
1440 for best results.

Display of the native resolution alert can

be switched o from Setup in the OSD

(On Screen Display) menu.

Physical Function

4

Tilt

20°

-5°

Swivel

+30°

-30°

9

Height adjustment

130mm

Warning

• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.

• Do not press the screen while
adjusting the angle of the monitor.

Grasp only the bezel.

2.3 Remove the Base Assembly
for VESA Mounting

Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.

1. Place the monitor face down on a

smooth surface. Pay attention not to
scratch or damage the screen. Then
lift the monitor stand.

2. While keeping the release button

pressed, tilt the stand and slide it
out.

10

Note

This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.

100mm

100mm

0° 90°

-5°

* Display design may dier from those

illustrated in this manual.

Warning

• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.

• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.

11

3. Image Optimization

3.1 SmartImage

What is it?

1

SmartImage provides presets that

optimize display for dierent types

of content, dynamically adjusting
brightness, contrast, color, and sharpness
in real-time. Whether you're working
with text applications, displaying images,
or watching a video, Philips SmartImage
delivers great monitor performance.

2. Toggle the up or down to select
between the SmartImage modes.

3. The SmartImage on-screen display
will remain on screen for 5 seconds,
or you can also toggle to the left to

make conrmation.

There are multiple selections: Standard,
FPS, Racing, RTS, Movie, LowBlue Mode,
EasyRead, Economy, Smartuniformity,
Gamer1 and Gamer2.

SmartImage

GAME

Why do I need it?

2

It is ideal to have a monitor that delivers
an optimized display of all your favorite
types of content. Our SmartImage
software dynamically adjusts brightness,
contrast, color, and sharpness in real­time to enhance your monitor viewing
experience.

How does it work?

3

SmartImage is an exclusive, leading-edge
Philips technology that analyzes the
content displayed on your screen. Based
on the scenario you select, SmartImage
dynamically enhances the contrast, color
saturation, and sharpness of images to
enhance the contents being displayed

- all in real time by the press of a single
button.

How to enable SmartImage?

4

1. Toggle to the left to launch the
SmartImage on-screen display.

Standard

FPS

Racing

RTS

Movie

LowBlue Mode

EasyRead

Economy

SmartUniformity

Game1

OK

• Standard: Enhances text and
dampens brightness to increase
readability and reduce eye strain.
This mode significantly enhances
readability and productivity when
working with spreadsheets, PDF files,
scanned articles, or other similar
office applications.

• FPS:For playing FPS (First Person
Shooters) games. Improves dark
theme black level details.

• Racing: For playing Racing games.
Provides the fastest response time
and high color saturation.

12

• RTS: For playing RTS (Real Time
Strategy) games, a user-selected
portion can be highlighted for RTS
games (through SmartFrame). The
picture quality can be adjusted for
the highlighted portion.

• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast, and razor sharpness
displays every detail in darker areas
of your videos without experiencing
color washout.

• LowBlue Mode: LowBlue Mode
for easy-on-the-eyes productivity.
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for well-being, the
Philips LowBlue Mode setting uses
smart software technology to reduce
harmful shortwave blue light.

• EasyRead:Helps improve reading
of text-based applications like PDF
ebooks. By using a special algorithm
that increases the contrast and
boundary sharpness of text content.
The display is optimized for a
stress-free reading by adjusting
the brightness, contrast, and color
temperature of the monitor.

• Economy: Under this profile,
brightness and contrast are adjusted
and backlighting is fine-tuned
to produce the right display for
everyday office applications.

• Smartuniformity: Fluctuations in
brightness on different parts of a
screen are a common phenomenon
among LCD displays. Typical
uniformity is measured around
75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is increased to above

95%. This produces more consistent
and true images.

• Gamer1: User’s preference settings
saved as Gamer1.

• Gamer2: User’s preference settings
saved as Gamer2.

When this display receives an HDR signal
from the connected device, select a

picture mode that best ts your needs.

There are 5 modes to select: HDR Game,
HDR Movie, HDR Vivid, Personal, and

O.

HDR

SmartImage

HDR Game

HDR Movie

HDR Vivid

Personal

Off

HDR

OK

• HDR Game: Ideal setting to optimize
for playing video games. With
brighter white and darker black, the
gaming scene is vivid and reveals
more details, easily spotting enemies
hiding in the dark corner and
shadows.

• HDR Movie: Ideal setting for
watching HDR movies. Deliver better
contrast and brightness for a more
realistic and immersing viewing
experience.

• HDR Vivid: Enhancing red, green,
and blue for true-to-life visuals.

• Personal: Customize available
settings in the picture menu.

• Off: No optimization by SmartImage
HDR.

13

Note

To switch o the HDR function, please

disable the Input device and its content.
Inconsistent HDR settings between the

input device and monitor may cause
unsatisfying images.

3.2 SmartContrast

What is it?

1

It is a unique technology that
dynamically analyzes displayed content
and automatically optimizes a monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment.

Why do I need it?

2

Because SmartContrast oers the best

visual clarity and viewing comfort for
every type of content. It dynamically
controls contrast and adjusts
backlighting for bright gaming and
video imagery. In addition, by reducing
your monitor's power consumption, you
save on energy costs and extend the
lifetime of your monitor.

How does it work?

3

When you activate SmartContrast, it will
analyze the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing

videos or playing games.

14

4. Adaptive Sync

Adaptive Sync

PC gaming has long had an imperfect
experience because GPUs and monitors

update at dierent rates. Sometimes

a GPU can render many new pictures
during a single update of the monitor
and the monitor will show pieces of each
picture as a single image. This is called

“tearing.” Gamers can x tearing with

a feature called “v-sync,” but the image
can become jerky as the GPU waits on
the monitor to call for an update before
delivering new pictures.

The responsiveness of mouse input and
overall frames per second is reduced
with v-sync, too. AMD Adaptive Sync
technology eliminates all of these
problems by letting the GPU update
the monitor the moment a new picture
is ready. Therefore, this feature leaves
gamers with unbelievably smooth,
responsive, tearing-free gaming.

• AMD Radeon R7 260

■ Processor A-Series Desktop and
Mobility APUs

• AMD A10-7890K

• AMD A10-7870K

• AMD A10-7850K

• AMD A10-7800

• AMD A10-7700K

• AMD A8-7670K

• AMD A8-7650K

• AMD A8-7600

• AMD A6-7400K

• AMD RX 6500 XT

• AMD RX 6600 XT

• AMD RX 6700 XT

• AMD RX 6750 XT

• AMD RX 6800

• AMD RX 6800 XT

• AMD RX 6900 XT

Followed by the graphic card that are
compatible.

■ Operating system

• Windows 11/10

■ Graphic Card: R9 290/300 Series &
R7 260 Series

• AMD Radeon R9 300 Series

• AMD Radeon R9 Fury X

• AMD Radeon R9 360

• AMD Radeon R7 360

• AMD Radeon R9 295X2

• AMD Radeon R9 290X

• AMD Radeon R9 290

• AMD Radeon R9 285

• AMD Radeon R7 260X

15

5. Ambiglow

Ambiglow

Ambiglow

How to enable Ambiglow

The Ambiglow function can be selected
through the OSD menu by pressing the
right button to choose and pressing

the right button again to conrm the

selection:

1. Press right button.

2. To switch Ambiglow o or select

dierent modes, you can choose

from:[Follow Video], [Follow Audio],
[Color Shift], [Color Wave], [Color
Breathing], [Starry Night], [Static
Mode], [Colors], [Light Position],

[Brightness], [Speed], [Reset],

[Ambiglow O].

What is it?

Ambiglow adds a new dimension to
your viewing experience. The innovative
and exclusive Ambiglow processor
continuously adjusts the overall
color and brightness of the gamer's
surroundings to match the on-screen
image. User options like Auto mode and
3-step brightness settings allow you to
adjust the ambiance to your liking and
available wall surface. Whether you
are playing games or watching movies,

Philips Ambiglow oers you a unique

and immersive viewing experience.

How does it work?

It is recommended that you dim the
lighting conditions in your room for

maximum eect. Ensure that Ambiglow

is set to “on” mode. Start a movie or
play a game from your computer. The
monitor will react with appropriate

colors creating a halo eect and will

match the image on the screen. You can
also manually select Bright, Brighter,

Brightest mode, or o mode. depending

on your preference.

Game Mode

SmartImage

Light Mode

Ambiglow Setting

Reset

Ambiglow Off

Resolution

2560X1440 144Hz HDMI 1 On Standard

Input Audio System Setup Close

Ambiglow

Follow Video

Color Shift

Color Wave

Color Breathing

Starry Night

Static Mode

Refresh Rate Input Source Adaptive Sync SmartImage

Select

OK

Back

16

6. HDR

HDR Settings in Windows10 system.

Steps

1. Right-click on the desktop, and enter
Display settings.

2. Select the display/monitor.

3. Select an HDR-capable display under
Rearrange your displays.

4. Select Windows HD Color settings.

5. Adjust Brightness for SDR content.

Note

Windows 10 edition is required. Always
upgrade to the most updated version.
The link below is for further information

from the Microsoft ocial website.

https://support.microsoft.com/en­au/help/4040263/windows-10-hdr­advanced-color-settings

STEP 5

STEP 1

STEP 3

STEP 4

STEP 2

Note

To switch o the HDR function, please

disable it from an Input device and
its content. Inconsistent HDR settings
between the input device and monitor

may cause unsatisfying images.

17

7. Technical Specifications

Picture/Display

Monitor Panel Type VA Technology
Backlight W-LED
Panel Size 27" W (68.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.2331 (H) mm x 0.2331 (V) mm
Contrast Ratio(typ.) 5000:1
Recommended

Resolution

Maximum Resolution

Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Display Colors 16.7 M
Flicker Free Yes
Picture Enhancement SmartImage Game /SmartImage HDR

Vertical Refresh Rate

Horizontal Frequency

sRGB YES
LowBlue Mode YES
EasyRead YES
Smartuniformity YES
Delta E YES
HDR YES
Ambiglow YES
Adaptive Sync YES

Connectivity

Signal Input source HDMI, DisplayPort

Connectors

Sync input Separate Sync

Convenience

OSD Languages

Other Convenience VESA mount (100 x 100 mm), Kensington Lock
Plug & Play

Compatibility

2560 x 1440 @ 60 Hz

2560 x 1440 @ 144 Hz (HDMI)
2560 x 1440 @ 180 Hz (DP)

48 Hz - 144 Hz (HDMI)
48 Hz - 180 Hz (DP)

30 KHz - 230 KHz (HDMI)
30 KHz - 270 KHz (DP)

2 x HDMI 2.0 (HDCP 1.4 / HDCP 2.2)
1 x DisplayPort 1.4 (HDCP 1.4 / HDCP 2.2)
1 x Audio out

English, German, Spanish, Greek, French, Italian, Hungarian,
Dutch, Portuguese, Brazil Portuguese, Polish, Russian,

Swedish, Finnish, Turkish, Czech, Ukranian, Simplied

Chinese, Traditional Chinese, Japanese, Korean

DDC/CI, sRGB, Windows 11/10, Mac OS X

18

Stand

Tilt -5 / +20 degree
Swivel -30 / +30 degree
Height adjustment 130 mm

Power

Consumption

Normal Operation
Sleep (Standby mode) 0.5 W (typ.) 0.5 W (typ.) 0.5 W (typ.)
O mode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)

Heat Dissipation*

Normal Operation

Sleep (Standby mode) 1.71 BTU/hr (typ.) 1.71 BTU/hr (typ.) 1.71 BTU/hr (typ.)
O mode 1.02 BTU/hr (typ.) 1.02 BTU/hr (typ.) 1.02 BTU/hr (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Built-in, 100 -240VAC, 50/60Hz

Dimensions

Product with stand
(WxHxD)

Product without stand
(WxHxD)

Product with packaging
(WxHxD)

Weight

Product with stand
Product without stand
Product with packaging

Operating Condition

Temperature range
(operation)

Relative humidity
(operation)

Atmospheric pressure
(operation)

Temperature range
(Non-operation)

Relative humidity
(Non-operation)

Atmospheric pressure
(Non-operation)

AC Input Voltage
at 100VAC , 60Hz

W (typ.)

24.7

AC Input Voltage
at 100VAC , 60Hz

84.30

BTU/hr

(typ.)

611 x 528 x 247 mm

611 x 369 x 90 mm

785 x 480 x 188 mm

6.06 kg

4.22 kg

9.16 kg

0°C to 40°C

20% to 80%

700hPa to 1060hPa

-20°C to 60°C

10% to 90%

500hPa to 1060hPa

AC Input Voltage
at 115VAC , 60Hz

W (typ.)

24.7

AC Input Voltage
at 115VAC , 60Hz

84.30 BTU/hr

(typ.)

AC Input Voltage
at 230VAC, 50Hz

W (typ.)

24.6

AC Input Voltage
at 230VAC , 50Hz

83.96

BTU/hr (typ.)

19

Environmental and energy

ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing

Cabinet

Color White
Finish Texture

Note

1. The data mentioned in this section is subject to change without notice. Go to www.

philips.com/support to download the latest version of the leaet.

2. SmartUniformity and Delta E information sheets are included in the box.

20

7.1 Resolution & Preset Modes

H. freq

(kHz)

31.47 720 x 400 70.00

31.47 640 x 480 60.00

35.00 640 x 480 67.00

37.86 640 x 480 72.00

37.50 640 x 480 75.00

35.16 800 x 600 56.00

37.88 800 x 600 60.00

46.88 800 x 600 75.00

47.73 832 x 624 75.00

48.36 1024 x 768 60.00

56.48 1024 x 768 70.00

60.02 1024 x 768 75.00

63.89 1280 x 1024 60.00

79.98 1280 x 1024 75.00

67.50 1920 x 1080 60.00

88.79 2560 x 1440 60.00

182.99 2560 x 1440 120.00

222.06 2560 x 1440 144.00

247.66 2560 x 1440 165.00

255.17 2560 x 1440 170.00

270.18 2560 x 1440 180.00

Resolution V. freq (Hz)

(DP)

(DP)

(DP)

Note

Please note that your display works best
at the native resolution of 2560 x 1440.
For best output performance, please
always ensure that your graphic card
is capable of achieving the maximum
resolution and refresh rate of this Philips
display.

21

8. Power Management

If you have a VESA DPM compliance display
card or software installed on your PC,
the monitor can automatically reduce its
power consumption when not in use. If an
input from a keyboard, mouse, or other
input device is detected, the monitor will
'wake up' automatically. The following
table shows the power consumption and
signaling of this automatic power saving
feature:

Power Management Denition

VESA Mode Video H-sync V-sync

Active ON Ye s Ye s

Sleep

(Standby

mode)

O mode OFF - - 0.3 W OFF

OFF No No 0.5 W

Power

Used

24.7

(typ.)

60.6

(max.)

W

W

The following setup is used to measure
power consumption on this monitor.

• Native resolution: 2560 x 1440

• Contrast: 50%

• Brightness: 40

%

• Color temperature: 6500k with full

white pattern

Note

This data is subject to change without
notice.

LED

Color

White

White
(blink)

22

9. Customercareand

Sub pixels

Pixels

warranty

9.1 Philips’ Flat Panel Monitors

Pixel Defect Policy

Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub-pixel
defects on the TFT Monitor panels used

in at panel monitors are sometimes

unavoidable. No manufacturer can
guarantee that all panels will be free
from pixel defects, but Philips guarantees
that any monitor with an unacceptable
number of defects will be repaired
and/or replaced under warranty. This

notice explains the dierent types of
pixel defects and denes acceptable

defect levels for each type. To qualify
for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub­pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.

together form an image. When all the
sub-pixels of a pixel are lit, the three
colored sub-pixels together appear as
a single white pixel. When all are dark,
the three colored sub-pixels together
appear as a single black pixel. Other
combinations of lit and dark sub-pixels
appear as single pixels of other colors.

Types of Pixel Defects
Pixel and sub-pixel defects appear on

the screen in dierent ways. There are

two categories of pixel defects and
several types of sub-pixel defects within
each category.

Bright Dot Defects
Bright dot defects appear as pixels or

sub-pixels that are always lit or 'on'.
Meaning, a bright dot is a sub-pixel
that stands out on the screen when the
monitor displays a dark pattern. There
are three types of bright dot defects:
One lit red, green, or blue sub-pixel.

One lit red, green or blue sub pixel.

Pixels and Sub pixels

A pixel, or picture element, is composed
of three sub-pixels in the primary colors
of red, green, and blue. Many pixels

Two adjacent lit sub-pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

23

Three adjacent lit sub pixels (one white
pixel).

Note

A red or bright blue dot must be
more than 50 percent brighter than
neighboring dots, while a bright
green dot is 30 percent brighter than
neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or

sub-pixels that are always dark or 'o'.

Meaning, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,

Philips also species tolerances for the

proximity of pixel defects.

Pixel Defect Tolerances

To qualify for repair or replacement due
to pixel defects during the warranty
period, a TFT Monitor panel in a Philips

at panel monitor must have pixel

or sub-pixel defects exceeding the
tolerances listed in the following tables.

24

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2

BLACK DOT DEFECTS ACCEPTABLE LEVEL

1 dark subpixel 3 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 3 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

Total bright or black dot defects of all types 5 or fewer

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

25

9.2 Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.

For an extended warranty, if you would like to extend your general warranty period, an

Out of Warranty service package is oered via our Certied Service Center.

For the Warranty Period please refer to Warranty Statement in the Important
information manual.

If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair, and return service, however, the user will be responsible
for all costs accrued.

If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to

the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.

Philips Customer Care Center number listed below.

• Local Standard
Warranty Period

• Depend on

dierent Regions

**Proof of original purchase and extended warranty purchase required.

• Extended Warranty

Period

• + 1 Year • Local Standard warranty period

• + 2 Years • Local Standard warranty period

• + 3 Years • Local Standard warranty period

• Total Warranty Period

+1

+2

+3

Note
Please refer to the Important information manual for the regional service hotline,
which is available on the Philips website support page.

26

10. Troubleshooting&

FAQs

10.1 Troubleshooting

This page deals with problems that can
be corrected by a user. If the problem
persists after you have tried these
solutions, contact a Philips customer
service representative.

Common Problems

1

No Picture (Power LED not lit)

• Make sure the power cord is

plugged into the power outlet and
the back of the monitor.

• First, ensure that the power button

on the rear of the monitor is in the
OFF position, then press it to the ON
position.

No Picture (Power LED is White)

• Make sure the computer is turned

on.

• Make sure the signal cable is

properly connected to your
computer.

• Make sure the monitor cable has no

bent pins on the connecting side. If
yes, repair or replace the cable.

• The Energy Saving feature may be

activated Screen says.

  

• Make sure the monitor cable

is properly connected to your
computer. (Also refer to the Quick
Start Guide).

• Check to see if the monitor cable has

bent pins.

• Make sure the computer is turned

on.

Visible signs of smoke or sparks

• Do not perform any troubleshooting
steps

• Disconnect the monitor from mains
power source immediately for safety

• Contact with Philips customer service
representative immediately.

Imaging Problems

2

Image vibrates on the screen

• Check that the signal cable is
properly securely connected to the
graphics board or PC.

The image appears blurred, indistinct or
too dark

• Adjust the contrast and brightness
on On-Screen Display.

An "after-image", "burn-in" or "ghost
image" remains after the power has

been turned o.

• Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in ",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in LED
panel technology. In most cases, the
"burn-in" "after-imaging" or "ghost
imaging" will disappear gradually
over some time after the power has
been switched off.

• Always activate a moving screen
saver program when you leave your
monitor unattended.

• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.

• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in”
“after-imaging” or “ghost imaging”
symptoms that will not disappear

27

and cannot be repaired. The damage
mentioned above is not covered
under your warranty.

The image appears distorted or the text
is fuzzy or blurred.

• Set the PC’s display resolution to
the same mode as the monitor’s
recommended screen native
resolution.

Green, red, blue, dark, and white dots
appear on the screen

• The remaining dots are a normal
characteristic of the liquid crystal
used in today’s technology, Please
refer to the pixel policy for more
detail.

* The "power on" light is too strong and

is disturbing

• You can adjust the “power on” light
using the power LED Setup in OSD
Main Controls.

For further assistance, refer to the
Service contact information listed in
the Important information manual
and contact a Philips customer service
representative.

* Functionality is dierent according to

display.

10.2 General FAQs

Q1: When I install my monitor what

should I do if the screen shows
'Cannot display this video mode'?

Ans.: Recommended resolution for this

monitor: 2560 x 1440.

• Unplug all cables, then connect your
PC to the monitor that you used
previously.

• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in the
box labeled 'desktop area', move the
sidebar to 2560 x 1440 pixels.

• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.

• Restart your computer and repeat
Restart your computer and repeat
steps 2 and 3 to verify that your PC is
set at 2560 x 1440.

• Shut down your computer,
disconnect your old monitor, and
reconnect your Philips LED monitor.

• Turn on your monitor and then turn
on your PC.

Q2: What is the recommended refresh

rate for an LED monitor?

Ans.: Recommended refresh rate in LED

monitors is 60 Hz, In case of any
disturbance on the screen, you
can set it up to 75 Hz to see if that
removes the disturbance.

Q3: What are the .inf and .icm les?

How do I install the drivers (.inf
and .icm)?

Ans.: These are the driver les for

your monitor. Your computer
may ask you for monitor drivers

(.inf and .icm les) when you

28

rst install your monitor. Follow

the instructions in your user
manual, and monitor drivers (.inf

and .icm les) will be installed

automatically.

Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver

and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".

Q5: What if I get lost when I am

making monitor adjustments via
OSD?

Ans.: Simply press the button, then

select [Reset] to recall all the
original factory settings.

Q6: Is the LCD screen resistant to

scratches?

Ans.: In general it is recommended

that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may

aect your warranty conditions.

Q7: How should I clean the LCD

surface?

Ans.: For normal cleaning, use a clean,

soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.

Q8: Can I change the color setting of

my monitor?

Ans.: Yes, you can change your color

setting through OSD control as
per the following procedures.

• Press the button to show the OSD
(On Screen Display) menu

• Press the button to select the
option [SmartImage] then press the

button to enter the color setting,

there are three settings as below.

1. Color Temperature: The settings

are as follows. Native, 5000K,
6500K, 7500K, 8200K, 9300K,
and 11500K. With settings in
the 5000K range the panel
appears "warm, with a red-white
color tone", while a 11500K
temperature yields "cool, blue­white toning".

2. sRGB: This is a standard setting for

ensuring the correct exchange of

colors between dierent devices

(e.g. digital cameras, monitors,
printers, scanners, etc).

3. User Dene: The user can choose

his/her preferred color setting
by adjusting red, green, and blue
colors.

Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. The neutral
temperature is white, at 6504K.

Q9: Can I connect my LED monitor to

any PC, workstation, or Mac?

Ans.: Yes. All Philips LED monitors are

fully compatible with standard
PCs, Macs, and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.

29

Q10: Are Philips LCD monitors Plug-

and- Play?

Ans.: Yes, the monitors are Plug-and-

Play compatible with Windows
11/10, Mac OSX.

What is Image Sticking, Image

Q11:

Burn-in, After Image, or Ghost
Image in

LCD panels?

Ans.: Uninterrupted display of still or

static images over an extended
period may cause "burn-in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched o.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.

Q13: How to unlock/lock my hotkey?

Ans.: Please press for 10 seconds

to unlock/lock the hotkey, by
doing so, your display pops out
“Attention” to show the unlock/
lock status as shown below
illustrators.

  

  

Q14: Where can I nd the Important

information manual mentioned
in EDFU?

Ans.: Important information manual

can be downloaded on the Philips
website support page.

Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.

Q12: Why is my Display not showing

sharp text, and is displaying
jagged characters?

Ans.: Your LCD monitor monitor works

best at its native resolution of
2560 x 1440. For the best display,
please use this resolution.

30

2024 © TOP Victory Investments Ltd. All rights reserved.

This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory
Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license.

Specications are subject to change without notice.

Version: 27M2C5501E1T