Philips 273E3LSB-00 User Manual

273E3L

www.philips.com/welcome

EN User manual 1

Customer care and warranty 30
Troubleshooting & FAQs 35

Table of Contents

1 Important ............................................................1

1.1 Safety precautions and maintenance ..................1

1.2 Notational Descriptions ............................................ 2

1.3 Disposal of product and packing material.......3

2 Setting up the monitor .....................................4

2.1 Installation .......................................................................... 4

2.2 Operating the monitor .............................................. 5

2.3 Remove Base Stand and Base ................................7

3 Image Optimization...........................................9

3.1 Smartimage Lite ............................................................. 9

3.2 SmartContrast ............................................................. 10

3.3 SmartControl Lite ......................................................11

4 Technical Specifications ................................. 19

4.1 Resolution & Preset Modes..................................22

5 Power Management ....................................... 23

5.1 Automatic PowerSaving .......................................... 23

6 Regulatory Information ................................. 24

7 Customer care and warranty ...................... 30

7.1 Philips' Flat Panel Monitors Pixel Defect Policy 30

7.2 Customer Care & Warranty ............................... 32

8 Troubleshooting & FAQs .............................. 35

8.1 Troubleshooting .......................................................... 35

8.2 SmartControl Lite FAQs ........................................ 37

8.3 General FAQs ..............................................................38

1.Important

1. Important

This electronic user’s guide is intended for anyone
who uses the Philips monitor. Take time to read
this user manual before you use your monitor.
It contains important information and notes
regarding operating your monitor.

The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.

1.1 Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures other
than those specified in this documentation may
result in exposure to shock, electrical hazards and/
or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.

Operation

• Keep the monitor out of direct sunlight and

away from stoves or any other heat source.

• Remove any object that could fall into

ventilation holes or prevent proper cooling of
the monitor’s electronics.

• Do not block the ventilation holes on the

cabinet.

• When positioning the monitor, make sure the

power plug and outlet are easily accessible.

• If turning off the monitor by detaching the

power cable or DC power cord, wait for 6
seconds before attaching the power cable or
DC power cord for normal operation.

• Please use approved power cord provided

by Philips all the time. If your power cord is
missing, please contact with your local service
center. (Please refer to Customer Care
Consumer Information Center)

• Do not subject the monitor to severe
vibration or high impact conditions during
operation.

• Do not knock or drop the monitor during
operation or transportation.

Maintenance

• To protect your monitor from possible
damage, do not put excessive pressure on the
LCD panel. When moving your monitor, grasp
the frame to lift; do not lift the monitor by
placing your hand or fingers on the LCD panel.

• Unplug the monitor if you are not going to
use it for an extensive period of time.

• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may be
wiped with a dry cloth when the power is off.
However, never use organic solvent, such as,
alcohol, or ammonia-based liquids to clean
your monitor.

• To avoid the risk of shock or permanent
damage to the set, do not expose the monitor
to dust, rain, water, or excessive moisture
environment.

• If your monitor gets wet, wipe it with dry cloth
as soon as possible.

• If foreign substance or water gets in your
monitor, please turn the power off immediately
and disconnect the power cord. Then, remove
the foreign substance or water, and send it to
the maintenance center.

• Do not store or use the monitor in locations
exposed to heat, direct sunlight or extreme
cold.

• In order to maintain the best performance of
your monitor and use it for a longer lifetime,
please use the monitor in a location that falls
within the following temperature and humidity
ranges.

o

Temperature: 0-40°C 32-95°F

o

Humidity: 20-80% RH

1

1.Important

• IMPORTANT: Always activate a moving screen

1.Important

saver program when you leave your monitor
unattended. Always activate a periodic screen
refresh application if your monitor will display
unchanging static content. Uninterrupted
display of still or static images over an
extended period may cause “burn in”, also
known as “after-imaging” or “ghost imaging”,
on your screen.
"Burn-in", "after-imaging", or "ghost imaging"
is a well-known phenomenon in LCD panel
technology. In most cases, the “burned in”
or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time after
the power has been switched off.

Warning

Severe” burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.

Service

• The casing cover should be opened only by
qualified service personnel.

• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")

• For transportation information, please refer to
"Technical Specifications".

• Do not leave your monitor in a car/trunk
under direct sun light.

1.2 Notational Descriptions

The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions or
warnings. They are used as follows:

Note

This icon indicates important information and tips
that help you make better use of your computer
system.

Caution

This icon indicates information that tells you how
to avoid either potential damage to hardware or
loss of data.

Warning

This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.

Note

Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.

2

1.Important

1.3 Disposal of product and packing material

1.Important

Waste Electrical and Electronic Equipment­WEEE

This marking on the product or on its packaging
illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic
appliances, this product may not be disposed
of with normal household waste. You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection. To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.
Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.
All redundant packing material has been omitted.
We have done our utmost to make the packaging
easily separable into mono materials.

Recycling Information for Customers

Your display is manufactured with high quality
materials and components which can be recycled
and reused.
To learn more about our recycling program please
visit www.philips.com/about/sustainability/recycling.

Please find out about the local regulations on how
to dispose of your old monitor and packing from
your sales representative.

3

2. Setting up the monitor

2. Setting up the monitor

Register your product and get support at

www.philips.com/welcome

273E3L

Quick

Start

VGA (optional) DVI (optional)

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Monitor drivers

Quick Start Guide
SmartControl software

Audio cable (optional)

2.1 Installation

273E3L/273E3LH

Package contents

Install base stand

2. Hold the monitor base stand with both hands and
firmly insert the base stand into the base column.

273E3L/273E3LH

1. Place the monitor face down on soft and
smooth surface taking care to avoid scratching
or damaging the screen.

4

2. Setting up the monitor

Connecting to your PC

5

6

6

5

AC power input
VGA input
DVI-D input(Available for selected models)
Kensington anti-thief lock
HDMI input(Available for selected

models)

Audio in input(Available for selected

models)

Connect to PC

1. Connect the power cord to the back of

the monitor firmly.

2. Turn off your computer and unplug its

power cable.

3. Connect the monitor signal cable to the

video connector on the back of your
computer.

4. Plug the power cord of your computer

and your monitor into a nearby outlet.

5. Turn on your computer and monitor. If

the monitor displays an image, installation
is complete.

2.2 Operating the monitor

273E3L

273E3LH

8

Front view product description

: To access the OSD menu.
: Return to previous OSD level.
: Change to 4:3 display.
: To switch monitor's power on and

off.
: To adjust the OSD menu.
: To change the signal input source.

: SmartImage Lite.There are three

modes to be selected: Standard,

Internet and Game.

!

: To adjust volume of the display.

5

2. Setting up the monitor

Description of the On Screen Display









 

Main menu Sub menu

Input

VGA

DVI (available for selective models)

Picture

Wide screen,4:3

0~100

0~100

On, O

Picture Format

Brightness

Contrast

SmartContrast

OSD Settings

0~100

0~100

O, 1, 2, 3, 4

5, 10, 20, 30, 60

Horizontal

Vertical

Transparency

OSD Time out

Setup

0~100

On, O

Yes, No

0~100

0~100

0~100

H. Position

Auto

V. Position

Phase

Clock

Resolution Notication

Reset

Information

Language

English Español, Français, Deutsch, Italiano,

Português,

Русский

简体中文,

Türkçe

Color

6500K, 9300K

Red: 0~100

Green: 0~100

Blue: 0~100

Color Temp.

sRGB

User Dene

273E3L

Main menu Sub menu

Input

VGA

DVI

HDMI

Picture

Wide Screen,4:3

0~100

0~100

On, O

On, O

Picture Format

Brightness

Contrast

SmartResponse

On, O

SmartContrast

OSD Settings

0~100

0~100

O, 1, 2, 3, 4

5, 10, 20, 30, 60

Horizontal

Vertical

Transparency

OSD Time out

Setup

0~100

On, O

Yes, No

0~100

0~100

On, O

0~100

H. Position

Over Scan

Auto

V. Position

Phase

Clock

Resolution Notication

Reset

Information

Language

English Español, Français, Deutsch, Italiano,

Português,

Русский

简体中文,

Türkçe

Audio

Mute

Color

6500K, 9300K

Red: 0~100

Green: 0~100

Blue: 0~100

Color Temp.

sRGB

User Dene

273E3LH

On, O

Stand-Alone

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips
LCD monitors. It allows an end user to adjust
screen performance or select functions of the
monitors directly through an on-screen instruction
window. A user friendly on screen display interface
is shown as below:





Basic and simple instruction on the control keys

In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor, OK to confirm the choice or change.

The OSD Menu

Below is an overall view of the structure of the
On-Screen Display. You can use this as a reference
when you want to work your way around the
different adjustments later on.

6

2. Setting up the monitor

Resolution notification

2.3 Remove Base Stand and Base

This monitor is designed for optimal performance
at its native resolution, 1920×1080@60Hz.
When the monitor is powered on at a different
resolution, an alert is displayed on screen: Use
1920×1080@60Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On Screen
Display) menu.

Physical Function

Tilt

Remove the Base Stand

Before you start disassembling the monitor base,
please follow the instructions below to avoid
damage or injury.

1. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen.

2. Press the locking clips to detach the base
stand away from the base column.

7

2. Setting up the monitor

Remove the base

Condition:

• ForVESAstandardmountingapplications

1. Remove the 3 screw covers.

2. Remove the 3 screws and then remove the
base from the monitor.

Note

This monitor accepts a 100mm x 100mm VESA­Compliant mounting interface.

100mm

100mm

8

3. Image Optimization

3. Image Optimization

3.1 Smartimage Lite

What is it?

SmartImage Lite provides presets that
optimize display for different types of content,
dynamically adjusting brightness, contrast, color
and sharpness in real time. Whether you're
working with text applications, displaying images
or watching a video, Philips SmartImage Lite
delivers great optimized monitor performance.

Why do I need it?

You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage Lite software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.

How to enable SmartImage Lite?

1. Press to launch the SmartImage Lite on

screen display;

2. Keep pressing to toggle between Standard,

Internet, Game.

3. The SmartImage Lite on screen display will

remain on screen for 5 seconds or you can
also press”OK” to make confirmation.

4. When SmartImage Lite is enabled, the sRGB

scheme is disabled automatically. To use sRGB
you need to disable SmartImage Lite with the

button at the front bezel of your monitor.

How does it work?

SmartImage Lite is an exclusive, leading edge
Philips technology that analyzes the content
displayed on your screen. Based on a scenario
you select, SmartImage Lite dynamically
enhances the contrast, color saturation and
sharpness of images to enhance the contents
being displayed - all in real time with the press
of a single button.

Except using key to scroll down, you can also
press buttons to choose and press “OK” to
confirm selection and close the SmartImage Lite
OSD.
There are three modes to be selected: Standard,
Internet, Game.

9

3. Image Optimization

• Standard:Enhances text and dampens

brightness to increase readability and reduce
eye strain. This mode significantly enhances
readability and productivity when you're
working with spreadsheets, PDF files, scanned
articles or other general office applications.

• Internet:This profile combines color

saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded colors.

• Game:Turn on over drive circuit for best

response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this profile
delivers the best gaming experience for
gamers.

3.2 SmartContrast

What is it?

Unique technology that dynamically analyzes
displayed content and automatically optimizes
a LCD monitor's contrast ratio for maximum
visual clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter images
or dimming backlighting for clear display of images
on dark backgrounds.

Why do I need it?

You want the very best visual clarity and viewing
comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
backlighting for clear, crisp, bright gaming and
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.

10

3. Image Optimization

3.3 Philips SmartControl Lite

The new SmartControl Lite software by Phillips
allows you to control your monitor via an easy
to use on-screen graphic interface. Complicated
adjustments are a thing of the past as this user
friendly software guides you through fine­tuning resolution, Color calibration, Clock/Phase
adjustments, RGB White point adjustment, etc.

Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!

Installation

• Follow the instruction and complete the

installation.

• You can launch after installation is completed.

• If you want to launch later, you can either click

the shortcut on desktop or toolbar.

First launch -Wizard

• The first time after installation of
SmartControl Lite, it will automatically go to
Wizard for first time launch.

• The wizard will guide you through adjustment
your monitor performance step by step.

• You can go to Plug-in menu to launch wizard
later on as well.

• You can adjust more options without wizard
by Standard pane.

11

3. Image Optimization

Start with Standard pane:

Adjust menu:

• Adjust Menu allow you to adjust Brightness,
Contrast, Focus, Position and Resolution.

• You can follow the instruction and do the
adjustment.

• Cancel prompts user if you want to cancel
installation.

12

3. Image Optimization

Color menu:

• Color Menu allow you to adjust RGB, Black
Level, White Point, Color Calibration, and
SmartImage Lite (Please refer to SmartImage
Lite section).

• You can follow the instruction and do the
adjustment.

• Refer to below table for sub-menu item base
on your input.

• Example for Color Calibration

1. "Show Me" starts color calibration tutorial.

2. Start - starts the 6-step color calibration

sequence.

3. Quick View loads the before/after images.

4. To return to Color home pane, click the

Cancel button.

5. Enable color calibration - by default is on. If

unchecked, does not allow for color calibration
to happen, dimes out start and quick view
buttons.

6. Must have patent info in calibration screen.

13

3. Image Optimization

First color Calibration Screen:

• Previous button is disabled until the second
color screen.

• Next goes to the succeeding target (6-targets).

• Final next goes File>Presets pane.

• Cancel closes the UI and returns to the plug

in page.

SmartImage Lite

Allows user to change setting for better display
setting based on content.

When Entertainment is set, SmartContrast and
SmartResponse are enabled.

Options>Preferences - Will only be active
when selecting Preferences from the drop-down
Options menu. On a non-suppor ted display
capable of DDC/CI, only the Help and Options
tabs are available.

• Displays current preference settings.

• A checked box enables the feature. The check

box is a toggle.

• Enable Context Menu on desktop is checked
(On) by default. Enable Context menu
displays SmartControl Lite selections for
Select Preset and Tune Display in the desktop
right-click context menu. Disabled removes
SmartControl Lite from the right click context
menu.

• Enable Task Tray icon is checked (On) by
default. Enable context menu shows the task
tray menu for SmartControl Lite. A right
click on the task tray icon displays the menu
options for Help, Technical Support, Check for
Upgrade, About, and Exit. When Enable task
tray menu is disabled, the task tray icon will
only display EXIT.

• Run at Startup is checked (On) by default.
When disabled, SmartControl Lite will not
launch at start or be in the task tray. The only
way to launch SmartControl Lite is either
from the desktop short cut or from the
program file. Any preset set to run at star tup
will not load when this box is unchecked
(Disabled).

• Enable transparency mode (Windows 7, Vista,
XP). Default is 0% Opaque.

14

3. Image Optimization

Options>Input - Will only be active when
selecting Input from the drop-down Options
menu. On a non-suppor ted display capable of
DDC/CI, only the Help and Options tabs are
available. All other SmartControl Lite tabs are not
available.

• Display the Source instruction pane and
current input source setting.

• On single input displays, this pane will not be
visible.

Options>Audio - Will only be active when
selecting Audio from the drop-down Options
menu.
On a non-supported display capable of DDC/CI,
only the Help and Options tabs are available.

15

3. Image Optimization

Help>User Manual - Will only be active when
selecting User Manual from the drop-down Help
menu. On a non-suppor ted display capable of
DDC/CI, only the Help and Options tabs are
available.

Help>Version - Will only be active when selecting
Version from the drop- down Help menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available.

Context Sensitive menu

The Context Sensitive menu is Enabled by default.
If Enable Context Menu has been checked in the
Options>Preferences pane, then the menu will be
visible.

The Context Menu has four entries:

• SmartControl Lite - When selected the About
Screen is displayed.

• Select Preset - Provides a hierarchical menu
of saved presets for immediate use. A check
mark shows the currently selected preset.
Facoty Preset can also be called from the
drop down menu.

• Tune Display - Opens the SmartControl Lite
control panel.

• SmartImage Lite - Check current settings,
Standard, Internet, Game.

16

3. Image Optimization

Task Tray Menu Enabled

The task tray menu can be displayed by right­clicking on the SmartControl Lite icon from the
task tray. Left Click will launch the application.

The task tray has five entries:

• Help - Access to User Manual file: Open User
Manual file using the default browser window.

• Technical Support - displays the tech support
page.

• Check for Update - takes the user to PDI
Landing and checks the user's version against
the most current available.

• About - Displays detailed reference
information: product version, release
information, and product name.

• Exit - Close SmartControl Lite.

To run SmartControl Lite again either select
SmartControl Lite from Program menu, double­click the desktop PC icon or restart the system.

Task Tray Menu Disabled

When the Task Tray is disabled in the preference
folder, only the EXIT selection is available.
To completely remove SmartControl Lite
from the task tray, disable Run at Startup in
Options>Preferences.

17

4. Technical Specications

4. Technical Specifications

273E3L/273E3LH

Picture/Display

LCD panel type TFT-LCD
Backlight WLED 273E3L/273E3LH
Panel size 27" ( 68.6 cm)
Aspect ratio 16:9
Pixel Pitch 0.31 x 0.31 mm
Brightness 300 cd/m²
SmartContrast 20,000,000:1
Contrast ratio (typ.) 1200:1
Response time (typical) 5 ms (273E3L), 1 ms (273E3LH)
Optimum Resolution 1920x1080 @ 60Hz
Viewing angle 170° (H) / 160° (V)@C/R>10
Picture Enhancement SmartImage Lite
Display colors 16.7 M
Vertical refresh rate 56Hz -76Hz
Horizontal Frequency 30kHz - 83kHz
sRGB YES

Connectivity

Signal input DVI-D (digital), VGA (Analog),
Input Signal Separate Sync, Sync on Green

Convenience

User Convenience
OSD Languages English, French, German, Italian, Russian, Spanish,

Simplified Chinese, Portuguese, Turkish
Other convenience Kensington lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 7, Mac OSX, Linux

Stand

Tilt -5/+20

18

4. Technical Specications

273E3L

Power

On mode 27W (typical)
Energy Consumption
(EnergyStar 5.0 test method)

AC Input Voltage at
100VAC +/-5VAC,
50Hz +/- 5Hz

AC Input Voltage at
115VAC +/-5VAC,
50Hz +/- 5Hz

AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -5Hz

Normal Operation (typcial) 19.6W 19.5W 19.6W
Sleep(Standby) 0.5W 0.5W 0.5W

Off 0.5W
Heat Dissipation* AC Input Voltage at

100VAC +/-5VAC,
50Hz +/ -5Hz

0.5W 0.5W
AC Input Voltage at
115VAC +/-5VAC,
50Hz +/ -5Hz

AC Input Voltage at
230VAC +/-5VAC,

50Hz +/ -5Hz
Normal Operation 66.89BTU/hr 66.55BTU/hr 66.89BTU/hr
Sleep(Standby) 1.71BTU/hr 1.71BTU/hr 1.71BTU/hr
Off 1.71BTU/hr 1.71BTU/hr 1.71BTU/hr
Power LED indicator On mode: White, Standby/Sleep: White(Blinking)
Power Supply Burn-in,100-240VAC,50-60Hz

273E3LH

Power

On mode <27.3W (typical)

<32.3W(max.)
Energy Consumption
(EnergyStar 5.0 test method)

AC Input Voltage at

100VAC +/-5VAC,

50Hz +/- 5Hz

AC Input Voltage at
115VAC +/-5VAC,
50Hz +/- 5Hz

AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -5Hz

Normal Operation (typcial) 20.43W 20.35W 20.40W
Sleep(Standby) 0.5W 0.5W 0.5W

Off 0.3W 0.3W 0.3W
Heat Dissipation* AC Input Voltage at

100VAC +/-5VAC,

50Hz +/ -5Hz

AC Input Voltage at
115VAC +/-5VAC,
50Hz +/ -5Hz

AC Input Voltage at
230VAC +/-5VAC,

50Hz +/ -5Hz
Normal Operation 69.73 BTU/hr 69.45 BTU/hr 69.62 BTU/hr
Sleep(Standby) 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
Off 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby/Sleep: White(Blinking)
Power Supply Burn-in,100-240VAC,50-60Hz

19

4. Technical Specications

Dimension

Product with stand (WxHxD) 642x440x227mm
Product without stand

642x391x64mm
(WxHxD)
Box dimension (WxHxD) 700x138x525mm

Weight

Product with stand 8.2kg
Product without stand 6.5kg
Product with packaging 8.82kg

Operating Condition

Temperature range (operation) 0°C to 40 °C
Temperature range (Non-

-20°C to 60°C
operation)
Relative humidity 20% to 80%
Altitude operation: + 12,000 ft (3,658 m)

Non-operation: + 40,000 ft (12,192 m)

MTBF 30,000hrs

Environmental

ROHS YES
EPEAT Silver. (www.epeat.net)
Packaging 100% recyclable
Specific Substances PVC/BFR Free3 for User Accessible Parts (Excluding Cables and

Adaptors)

Compliance and standards

Regulatory Approvals CE Mark, FCC Class B, SEMKO, TÜV/

GS, TÜV Ergo, UL/cUL, Energy star 5.0, TCO 5.1

Cabinet

Color Black/Black
Finish Texture/Texture

Note

1. EPEAT Gold or Silver is valid only where Philips registers the product Please visit www. epeat.net for
registration status in your country.

2. This data is subject to change without notice. Go to www.philips.com/support to download the latest
version of leaflet.

3. This monitor is brominated flame retardant and polyvinyl chloride-free (PVC/BFR free) for all user
accessible parts (excluding cables and adaptors). Organobromine compounds in the form of flame
retardants must not be used in those portions equal to or greater than 0.09%(900ppm maximum
of Bromine) and organobromine compounds in the form of polyvinyl chloride or polyvinyl chloride
congeners must not be used in those portions equal to or greater than 0.1% (1000ppm maximum of
Chlorine).

20

4. Technical Specications

4.1 Resolution & Preset Modes

Maximum Resolution

For 273E3L/273E3LH

1920 x 1080 at 60 Hz (analog input)
1920 x 1080 at 60 Hz (digital input)

Recommended Resolution

For 273E3L/273E3LH

1920 x 1080 at 60 Hz (digital input)

H. freq (kHz) Resolution V. freq (Hz)

31.47 720x400 70.09

31.47 640x480 59.94

35.00 640x480 66.67

37.86 640x480 72.81

37.50 640x480 75.00

37.88 800x600 60.32

46.88 800x600 75.00

48.36 1024x768 60.00

60.02 1024x768 75.03

63.89 1280x1024 60.02

79.98 1280x1024 75.03

55.94 1440x900 59.89

70.64 1440x900 74.98

65.29 1680x1050 59.95

67.50 1920x1080 60.00

21

5. Power Management

5. Power Management

5.1 Automatic PowerSaving

If you have VESA DPM compliance display card
or software installed in your PC, the monitor can
automatically reduce its power consumption when
not in use. If an input from a keyboard, mouse or
other input device is detected, the monitor will
'wake up' automatically. The following table shows
the power consumption and signaling of this
automatic power saving feature:

273E3L

Power Management Definition

VESA

Video H-sync V-sync Power Used LED color

Mode
Active ON Ye s Ye s <27 W (typ.) White

Sleep

(Standby)

Switch Off OFF - - < 0.5 W OFF

273E3LH

(Standby)

Switch Off OFF - - < 0.3 W OFF

The following setup is used to measure power
consumption on this monitor.

OFF No No < 0.5 W White

Power Management Definition

VESA

Video H-sync V-sync Power Used LED color

Mode
Active ON Yes Ye s <27.3 W (typ.)

Sleep

OFF No No < 0.5 W White

<32.3 W (max.)

(blink)

White

(blink)

Native resolution: 1920 x 1080
Contrast: 50%
Brightness: 300 nits
Color temperature: 6500k with full white pattern

Note

This data is subject to change without notice.

22

6. Regulatory Infomation

6. Regulatory Information

Lead-free Product

• Electric and magnetic fields emissions as low
as normal household background levels

• Low acoustic noise emissions (when
applicable)

Lead free display promotes
environmentally sound recovery and
disposal of waste from electrical and

electronic equipment. Toxic substances
like Lead has been eliminated and compliance
with European community’s stringent RoHs
directive mandating restrictions on hazardous
substances in electrical and electronic equipment
have been adhered to in order to make Philips
monitors safe to use throughout its life cycle.

Congratulations!

This display is designed for both you and the
planet!

The display you have just purchased

carries the TCO Cer tified label. This

ensures that your display is designed,

manufactured and tested according

to some of the strictest quality and

environmental requirements in
the world. This makes for a high performance
product, designed with the user in focus that also
minimizes the impact on the climate and our
natural environment.

TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest
certifications for displays worldwide.

Some of the Usability features of the TCO
Certified for displays:

• Visual ergonomics for good image quality

is tested to ensure top performance and
reduce sight and strain problems. Important
parameters are luminance, contrast,
resolution, black level, gamma curve, colour
and luminance uniformity and colour
rendering

• Products are tested according to rigorous

safety standards at impartial laboratories

Some of the Environmental features of the TCO
Certified for displays:

• The brand owner demonstrates corporate
social responsibility and has a certified
environmental management system (EMAS or
ISO 14001)

• Very low energy consumption both in on­and standby mode minimize climate impact

• Restrictions on chlorinated and brominated
flame retardants, plasticizers, plastics and heavy
metals such as cadmium, mercur y and lead
(RoHS compliance)

• Both product and product packaging is
prepared for recycling

• The brand owner offers take-back options

The requirements can be downloaded from our
web site. The requirements included in this label
have been developed by TCO Development in
co-operation with scientists, experts, users as well
as manufacturers all over the world. Since the end
of the 1980s TCO has been involved in influencing
the development of IT equipment in a more user­friendly direction. Our labeling system started with
displays in 1992 and is now requested by users
and IT-manufacturers all over the world. About
50% of all displays worldwide are TCO certified.

For more information, please visit
www.tcodevelopment.com

TCOFF1058 TCO Document, Ver. 2.1

Technology for you and the planet

23

6. Regulatory Infomation

EPEAT

(www.epeat.net)

“The EPEAT (Electronic Product
Environmental Assessment Tool)
program evaluates computer
desktops, laptops, and monitors

based on 51 environmental criteria
developed through an extensive stakeholder
consensus process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and select
desktop computers, notebooks and monitors
based on their environmental attributes. EPEAT
also provides a clear and consistent set of
performance criteria for the design of products,
and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce
the environmental impact of its products.”
Benefits of EPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.

CE Declaration of Conformity
This product is in conformity with the following
standards

• EN60950-1:2006(Safetyrequirementof

Information Technology Equipment)

• EN55022:2006(RadioDisturbance

requirement of Information Technology
Equipment)

• EN55024:1998+A1:2001+A2:2003

(Immunity requirement of Information
Technology Equipment)

• EN61000-3-2:2006(LimitsforHarmonic

Current Emission)

• EN61000-3-3:1995+A1:2001+A2:2005

(Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable

• 2006/95/EC(LowVoltageDirective)

• 2004/108/EC(EMCDirective)

• 2005/32/EC(EuPDirective,ECNo.

1275/2008 mplementing Directive for
Standby and Off mode power consumption)
and is produced by a manufacturing
organization on ISO9000 level.

• Theproductalsocomplywiththefollowing

standards

• ISO9241-307:2008(Ergonomicrequirement,

Analysis and compliance test methods for
electronic visual displays)

• GSEK1-2000:2009(GSmarkrequirement)

• prEN50279:1998(LowFrequencyElectric

and Magnetic fields for Visual Display)

• MPR-II(MPR:1990:8/1990:10LowFrequency

Electric and Magnetic fields)

• TCODisplays5.0(Requirementfor

Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
Confederation of Professional Employees)
for TCO versions

Energy Star Declaration

(www.energystar.gov)

As an ENERGY STAR® Partner,
we have determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.

Note
We recommend you switch off the monitor
when it is not in use for a long time.

24

6. Regulatory Infomation

Federal Communications Commission (FCC)
Notice (U.S. Only)

This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy and,
if not installed and used in accordance with
the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user
is encouraged to try to correct the
interference by one or more of the following
measures:

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweenthe

equipment and receiver.

• Connecttheequipmentintoanoutleton

a circuit different from that to which the
receiver is connected.

• Consultthedealeroranexperiencedradio/

TV technician for help.

Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.

FCC Declaration of Conformity

Declaration of Conformity for Products Marked
with FCC Logo,

United States Only

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.

Use only RF shielded cable that was supplied with
the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to rain
or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.

25

6. Regulatory Infomation

Commission Federale de la Communication
(FCC Declaration)

Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces limites
sont conçues de façon à fourir une
protection raisonnable contre les
interférences nuisibles dans le cadre
d'une installation résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil
n'est pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la
réception des signaux de radio ou de
télévision, ce qui peut être décelé en fermant
l'équipement, puis en le remettant en
fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:

• Réorienteroudéplacerl'antennede

réception.

• Augmenterladistanceentrel'équipementet

le récepteur.

• Brancherl'équipementsurunautrecircuit

que celui utilisé par le récepteur.

• Demanderl'aidedumarchandoud'un

technicien chevronné en radio/télévision.

CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.

EN 55022 Compliance (Czech Republic Only)

Toutes modifications n'ayant pas reçu
l'approbation des services compétents en
matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.

N'utiliser que des câbles RF armés pour les
connections avec des ordinateurs ou
périphériques.

26

6. Regulatory Infomation

Polish Center for Testing and Certification
Notice

The equipment should draw power from a socket
with an attached protection circuit (a three­prong socket). All equipment that works together
(computer, monitor, printer, and so on) should
have the same power supply source.

North Europe (Nordic Countries) Information

Placering/Ventilation

VARNING:

FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU
STÄLLER DIN UTRUSTNING PÅPLATS.

The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.

A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.

Placering/Ventilation

ADVARSEL:

SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMT TILGÆNGELIGE.

Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.

Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.

BSMI Notice (Taiwan Only)

27

6. Regulatory Infomation

Ergonomie Hinweis (nur Deutschland)

Der von uns gelieferte Farbmonitor entspricht den
in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegten Vorschriften.

Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über

dieBauartvonStörstrahlernnachAnlageIII¤5

Abs. 4 der Röntgenverordnung erfüllt sind.

Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß

1. Reparaturen nur durch Fachpersonal
durchgeführt werden.

2. nur original-Ersatzteile verwendet werden.

3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.

Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit
und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach
DIN 45 635 beträgt 70dB (A) oder weniger.

环保使用期限

此标识指期限(十年),电子信息产品中含有的
有毒有害物质或元素在正常使用的条件下不
会发生外泄或突变, 电子信息产品用户使用该
电子信息产品不会对环境造成严重污染或对
其人身、 财产造成严重损害的期限．

ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.

China RoHS

The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products including CRT and Monitor
which are produced and sold for China market
have to meet China RoHS request.

《废弃电器电子产品回收处理管理条例》提
示性说明

为了更好地关爱及保护地球，当用户不再需
要此产品或产品寿命终止时，请遵守国家废
弃电器电子产品回收处理相关法律法规，将
其交给当地具有国家认可的回收处理资质的
厂商进行回收处理。

28

6. Regulatory Infomation

7. Customer care and warranty

7. Customer care and warranty

7.1 Philips' Flat Panel Monitors Pixel Defect
Policy

Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or sub
pixel defects on the TFT LCD panels used in flat
panel monitors are sometimes unavoidable. No
manufacturer can guarantee that all panels will
be free from pixel defects, but Philips guarantees
that any monitor with an unacceptable number
of defects will be repaired or replaced under
warranty. This notice explains the different types
of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair
or replacement under warranty, the number of
pixel defects on a TFT LCD panel must exceed
these acceptable levels. For example, no more
than 0.0004% of the sub pixels on a monitor may
be defective. Fur thermore, Philips sets even higher
quality standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of pixel
defects and several types of sub pixel defects
within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are the
types of bright dot defects:

One lit red, green or blue sub pixel

Pixels and Sub pixels

A pixel, or picture element, is composed of three
sub pixels in the primary colors of red, green and
blue. Many pixels together form an image. When
all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel.
When all are dark, the three colored sub pixels
together appear as a single black pixel. Other
combinations of lit and dark sub pixels appear as
single pixels of other colors.

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel)

29

7. Customer care and warranty

Note

A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are the
types of black dot defects:

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for the
proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due
to pixel defects during the warranty period, a TFT
LCD panel in a Philips flat panel monitor must
have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0

Distance between two bright dot defects* >15mm

Total bright dot defects of all types 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0

Distance between two black dot defects* >15mm

Total black dot defects of all types 5 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

Total bright or black dot defects of all types 5 or fewer

Note

1. 1 or 2 adjacent sub pixel defects = 1 dot defect

2. This monitor is ISO 9241-307 compliant.( ISO9241-307 : Ergonomic requirement, analysis and

compliance test methods for electronic visual displays)

30

7. Customer care and warranty

7.2 Customer care and warranty

For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.

Contact Information for WESTERN EUROPE region:

Country ASC Consumer care number Price

Germany Siemens I&S [phone]

0.09

€

United Kingdom Invec Scotland [phone] Local call tariff
Ireland Invec Scotland [phone] Local call tariff
Spain Eatsa Spain [phone]

0.10

€

Finland A-novo [phone] Local call tariff
France A-novo [phone]

0.09

€

Greece Allman Hellas [phone] Free of charge
Italy A-novo [phone]
Netherlands E Care [phone]

0.08

€

0.10

€

Denmark A-novo [phone] Local call tariff
Norway A-novo [phone] Local call tariff
Sweden A-novo [phone] Local call tariff
Poland Zolter [phone] Local call tariff
Austria Siemens I&S [phone]
Belgium E Care [phone]

0.07

€

0.06

€

Luxembourg E Care [phone] Local call tariff
Portugal Eatsa Spain [phone] Local call tariff
Switzerland A-novo [phone] Local call tariff

31

7. Customer care and warranty

Contact Information for CENTRAL AND EASTERN EUROPE region:

Country Call center ASC Consumer care number

BELARUS NA IBA [phone]
BULGARIA NA LAN Service [phone]
CROATIA NA Renoprom [phone]
ESTONIA NA FUJITSU [phone]
LATVIA NA “ServiceNet LV” Ltd. [phone]
LITHUANIA NA UAB "Servicenet" [phone]
ROMANIA NA Blue Ridge Intl. [phone]
SERBIA &

MONTENEGRO

NA Kim Tec d.o.o. [phone]

SLOVENIA NA PC H.and [phone]

UKRAINE

Russia

NA Comel [phone]
NA Topaz-Service Company [phone]
NA CPS [phone] (for repair)

NA CEEE Partners [phone] (for sales)
Slovakia NA Datalan Service [phone]
Turkey NA Techpro [phone]
Czech Rep. NA Asupport 800 100 697

Hungary

NA Serware [phone]

NA Profi Service [phone]

Contact Information for LATIN AMERICA region:

Country Call center Consumer care number

Brazil
Argentina 0800 3330 856

Vermont

0800-7254101

Contact Information for China:

China
Consumer care number : 4008 800 008

Contact Information for NORTH AMERICA :

Country Call center ASC Consumer care number

U.S.A. TOS Teleplan [phone]
Canada Supercom Supercom [phone]

32

7. Customer care and warranty

Contact Information for APMEA region:

Country Call center ASC Consumer care number

Australia NA AGOS NETWORK PTY LTD 1300 360 386
New Zealand NA Visual Group Ltd. 0800 657447
Hong Kong /

Macau

India NA REDINGTON INDIA LTD

Indonesia NA

South Korea NA PCS One Korea Ltd. 080-600-6600

Malaysia NA

Pakistan NA Philips Consumer Service (9221) 2737411-16

Singapore NA

Taiwan

Thailand NA

South Africa NA Sylvara Technologies Pty Ltd 086 0000 888
UNITED ARAB

EMIRATES

Israel NA Eastronics LTD 1-800-567000

Vietnam NA

Philippines NA Glee Electronics, Inc.

Sri Lanka NA

Bangladesh NA

Nepal NA

Cambodia NA

NA Smart Pixels Technology Ltd.

PT. Gadingsari elektronika
Prima

After Market Solutions (CE)
Sdn Bhd

Philips Electronics Singapore
Pte Ltd (Philips Consumer
Care Center)

PCCW
Teleservices
Taiwan

NA

FETEC.CO 0800-231-099

Axis Computer System Co.,
Ltd.

AL SHAHD COMPUTER
L.L.C

FPT Service Informatic
Company Ltd.

no distributor and/or service
provider currently

Distributor: Computer Source
Ltd (warranty buy-out)

Distributor: Syakar Co. Ltd
(warranty buy-out)

Distributor : Neat Technology
Pte Ltd (Singapore) (warranty
buy-out)

Hong Kong:Tel: [phone]
Macau:Tel: [phone]

Tel: [phone]
SMS: PHILIPS to 56677

Tel: [phone],
7511530

603 7953 3370

(65) 6882 3999

[phone]

00971 4 2276525

[phone] Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province

[phone] to 34,
[phone] to 60

880-2-9141747, 9127592
880-2-8128848 / 52

977-1-4222395

855-023-999992

33

8. Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

AUTO button doesn't function

• The auto function is applicable only in VGA­Analog mode. If the result is not satisfactory,
you can do manual adjustments via the OSD
menu.

This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.

Common Problems

No Picture (Power LED not lit)

• Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.

• First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned on.

• Make sure the signal cable is properly

connected to your computer.

• make sure the monitor cable has no bent pins
on the connect side. If yes, repair or replace
the cable.

• The Energy Saving feature may be activated

Screen says

Note

The Auto Function is not applicable in DVI­Digital mode as it is not necessary.

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps

• Disconnect the monitor from mains power

source immediately for safety

• Contact with Philips customer service
representative immediately.

Imaging Problems

Image is not centered

• Adjust the image position using the “Auto”
function in OSD Main Controls.

• Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

Image vibrates on the screen

• Check that the signal cable is properly
securely connected to the graphics board or
PC.

Vertical flicker appears

• Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Start Guide).

• Check to see if the monitor cable has bent
pins.

• Make sure the computer is turned on.

• Adjust the image using the “Auto” function in

OSD Main Controls.

• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

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8. Troubleshooting & FAQs

Horizontal flicker appears

• Adjust the image using the “Auto” function in
OSD Main Controls.

• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

Green, red, blue, dark, and white dots appears on
the screen

• The remaining dots are normal characteristic
of the liquid crystal used in today’s technology,
Please refer the pixel policy for more detail.

The "power on" light is too strong and is
disturbing

• You can adjust “power on” light using the
power LED Setup in OSD main Controls.

Image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on
On-Screen Display.

An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.

• Uninterrupted display of still or static images
over an extended period may cause " burn
in", also known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in", "after­imaging", or "ghost imaging" is a well-known
phenomenon in Monitor panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off.

• Always activate a moving screen saver
program when you leave your monitor
unattended.

• Always activate a periodic screen refresh
application if your Monitor will display
unchanging static content.

• Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.

For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.

Image appears distorted. Text is fuzzy or blurred.

• Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.

35

8. Troubleshooting & FAQs

8.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different

one and the SmartControl Lite becomes
un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl

Lite can work. Otherwise, you will need to
remove and re-install SmartControl Lite to
ensure proper driver is installed.

Q2. The SmartControl Lite functions worked

well before, but it does not work anymore,
what can I do?

Ans.: If the following actions were executed, the

monitor driver may need to be re-installed.

•Changedvideographicadaptertoanother

one

•Updatedvideodriver

•ActivitiesonOS,suchasservicepackor

patch

•RunWindowsUpdateandupdatedmonitor

and/or video driver

•Windowswasbootedwiththemonitor

power off or disconnected.
To find out, please right click My Computer
and click on Properties->Hardware->
Device Manager.
If you see "Plug and Play Monitor" shows
under Monitor, then you need to re-install.
Simply remove SmartControl Lite and re­install it.

Q3. After installing SmartControl Lite, when

clicking on SmartControl Lite tab, nothing
shows up after a while or a failure message
shows, what happened?

Ans.: It might be your graphic adaptor is not

compatible with the SmartControl Lite. If
your graphic adaptor is one of the above
mentioned brands, try to download the
most updated graphic adaptor driver from

corresponding companies’ web site. Install
the driver. Remove SmartControl Lite, and
re-install it once more.
If it is still not working, we are sorry that
the graphic adaptor is not supported. Please
visit Philips website and check if an updated
SmartControl Lite driver is available.

Q4. When I click on Product Information,

only partial information is shown, what
happened?

Ans.: It might be your graphic card adaptor driver

is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site. Install the driver. Remove SmartControl
Lite and re-install it once more.

Q5. I forgot my PIN for Theft Deterrence

Function. What can I do?

Ans.: Philips Service center has a right to ask for

legitimate identification and authorization, in
order to establish ownership of the monitor.
Please note that the anti-theft deterrence
function is provided as a convenient free
option. Managing PIN numbers is the sole
responsibility of the individual user or the
organization who sets it.
In case the PIN number is forgotten,
Philips service center can re-set it for you
at a nominal charge after verification of
ownership. Please note that this activity is
not covered by standard warranty terms

36

8. Troubleshooting & FAQs

8.3 General FAQs

Q1: When I install my monitor what should I

do if the screen shows 'Cannot display this
video mode'?

Ans.: Recommended resolution for this monitor:

1920 x 1080 @60Hz.

•Unplugallcables,thenconnectyourPCto

the monitor that you used previously.

•IntheWindowsStar tMenu,selectSettings/

Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labeled
'desktop area', move the sidebar to 1920 x
1080 pixels

•Open'AdvancedProperties'andsetthe

Refresh Rate to 60Hz, then click OK.

•Restartyourcomputerandrepeatstep2

and 3 to verify that your PC is set at 1920 x
1080 @60Hz.

•Shutdownyourcomputer,disconnectyour

old monitor and reconnect your Philips
Monitor.

•Turnonyourmonitorandthenturnon

your PC.

Q2: What is the recommended refresh rate for

Monitor?

Ans.: Recommended refresh rate in Monitor is

60Hz, In case of any disturbance on screen,
you can set it up to 75Hz to see if that
removes the disturbance.

Q3: What are the .inf and .icm files on the CD-

ROM? How do I install the drivers (.inf and
.icm)?

Ans.: These are the driver files for your monitor.

Follow the instructions in your user manual
to install the drivers. Your computer may ask
you for monitor drivers (.inf and .icm files)
or a driver disk when you first install your
monitor. Follow the instructions to insert
the ( companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm files)
will be installed automatically.

Q4: How do I adjust the resolution?

Ans.: Your video card/graphic driver and monitor

together determine the available resolutions.
You can select the desired resolution under
Windows® Control Panel with the "Display
properties".

Q5: What if I get lost when I am making

monitor adjustments via OSD?

Ans.: Simply press the OK button, then select

'Reset' to recall all of the original factory
settings.

Q6: Is the LCD screen resistant to scratches?

Ans.: In general it is recommended that the panel

surface is not subjected to excessive shocks
and is protected from sharp or blunt objects.
When handling the monitor, make sure that
there is no pressure or force applied to
the panel surface side. This may affect your
warranty conditions.

Q7: How should I clean the LCD surface?

Ans.: For normal cleaning, use a clean, soft cloth.

For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.

37

8. Troubleshooting & FAQs

Q8: Can I change the color setting of my

monitor?

Ans.: Yes, you can change your color setting

through OSD control as the following
procedures,

•Press"OK"toshowtheOSD(OnScreen

Display) menu

•Press"DownArrow"toselecttheoption

"Color" then press "OK" to enter color
setting, there are three settings as below.

1. Color Temperature; The six settings are
5000K, 6500K, 7500K, 8200K, 9300K
and 11500K. With settings in the 5000K
range the panel appears ‘warm,' with a
red-white color tone, while a 11500K
temperature yields ‘cool, blue-white
toning."

2. sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners, etc)

3. User Define; the user can choose his/her
preference color setting by adjusting red,
green blue color.

Note:

A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.

Q9: Can I connect my Monitor to any PC,

workstation or Mac?

Ans.: Yes. All Philips Monitors are fully compatible

with standard PCs, Macs and workstations.
You may need a cable adapter to connect
the monitor to your Mac system. Please
contact your Philips sales representative for
more information.

Q10: Are Philips Monitors Plug-and- Play?

Ans.: Yes, the monitors are Plug-and-Play

compatible with Windows 7/Vista/XP/NT,
Mac OSX, Linux

Q11: What is Image Sticking, or Image Burn-

in, or After Image, or Ghost Image in LCD
panels?

Ans.: Uninterrupted display of still or static images

over an extended period may cause "burn
in", also known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in", "after­imaging", or "ghost imaging" is a well-known
phenomenon in LCD panel technology. In
most cases, the "burned in" or "atter-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen refresh
application if your Monitor will display
unchanging static content.

Warning

Severe"burn-in" or "after-image" or "ghost
image" symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.

Q12: Why is my Display not showing sharp text,

and is displaying jagged characters?

Ans.: Your Monitor works best at its native

resolution of 1920 x 1080 @60Hz. For best
display please use this resolution.

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2011 © Koninklijke Philips Electronics N.V. All rights reserved.

Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electr onics N.V.

Specifications are subject to change without notice.

Version: M3273ELE2T

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