Philips 272B7QUBHEB/00 User Manual
B line
272B7
241B8
www.philips.com/welcome
EN User manual
Customer care and warranty 30
Troubleshooting & FAQs
1
34
Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ................................. 1
1.2 Notational Descriptions ............ 3
1.3 Disposal of product and packing
material .......................................... 4
2. Setting up the monitor .............. 5
2.1 Installation .................................... 5
2.2 Operating the monitor .............. 8
2.3 Remove the Base Assembly for
VESA Mounting ...........................11
3. Built-in Windows Hello™ pop-
up webcam ................................. 12
4. USB docking display
introduction ................................ 14
4.1 How to operate USB docking
display through USB C to C
cable? ............................................14
4.2 How to operate USB docking
display through USB C to A
cable? ............................................14
10.2 Customer Care & Warranty ..... 33
11. Troubleshooting & FAQs ......... 34
11.1 Troubleshooting ........................ 34
11.2 General FAQs .............................35
5. Image Optimization .................. 18
5.1 SmartImage .................................18
5.2 SmartContrast ............................20
6. PowerSensor™ ........................... 21
7. Daisy-chain function ............... 23
8. Technical Specications ......... 24
8.1 Resolution & Preset Modes ... 27
9. Power Management ................29
10. Customer care and warranty .30
10.1 Philips’ Flat Panel Monitors
Pixel Defect Policy ....................30
1. Important
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model
and production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions
when connecting and using your
computer monitor.
Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the
equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound
pressure level.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable
or DC power cord for normal
operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Important information manual.)
• Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.
• Do not subject the monitor to
severe vibration or high impact
conditions during operation.
• Do not knock or drop the monitor
during operation or transportation.
• Excessive usage of monitor can
cause eye discomfort, it’s better to
take shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
1
1. Important
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to appropriate height and angle according to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment lighting similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symptoms.
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.
• Unplug the monitor if you are not
going to use it for an extensive
period of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it
with dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burned in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.
2
1. Important
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed in
Important information manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is
mandated by the relevant regulatory
authority.
3
1. Important
1.3 Disposal of product and packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your
sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, endof-life management primarily entails
participation in national take-back
initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
4
2. Setting up the monitor
2. Setting up the monitor
*DP Power
*HDMI
*DC
*
CD
2
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1
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This product has been manufactured by and is sold
under the responsibility of Top Victory Investments Ltd.,
and Top Victory Investments Ltd. is the warrantor in
relation to this product. Philips and the Philips Shield
Emblem are registered trademarks of Koninklijke Philips
N.V. and are used under license.
Contents:
Drivers
User’s Manual
User’s Manual
www.philips.com/welcome
使用产品前请阅读使用说明
保留备用
Monitor
Register your product and get support at
www.philips.com/welcome
Quick
Start
278E9
B line
272B7
*USB C-C/A
2.1 Installation
Package contents
1
Install the base
2
1. In order to well protect this monitor
and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.
2. Hold the stand with both hands.
(1) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
(2) Gently attach the base to the
stand.
(3) Use your fingers to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
*Different according to region
1
2
3
3. After attaching the base, erect the
monitor with both hands on holding
the monitor together with styrofoam
firmly. Now you can pull out the
styrofoam. When you pull out the
styrofoam, do not squeeze the
panel to avoid broken panel.
1
2
5
2. Setting up the monitor
Warnings
Connecting to your PC
3
11
12
6
7
10 9 8
5
Fast Charger
USB docking
2
1 2
USB C
OR
USB C-C
1
2
DC
HDMI-IN HDMI-OUT USBLAN
1
3
4
DP OUTDP
DC output
2
Kensington anti-theft lock
3
Audio output
4
DisplayPort output
5
USB fast charger
6
USB downstream
7
Ethernet
8
USB Type C input/Upstream
9
Display port input
10
HDMI input
11
Power Switch
12
AC power input
USB C-A + Driver
USB
DP
Connect to PC
1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
6
2. Setting up the monitor
4. Plug the power cord of your
USB
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
USB C driver installation for RJ45
4
Before using the USB C docking display,
please ensure to install the USB C
driver.
You can find the “LAN Drivers” from CD
disk if bundled or directly download
using the link below:
https://www.realtek.com/zh-tw/
component/zoo/category/networkinterface-controllers-10-100-1000mgigabit-ethernet-usb-3-0-software
Please follow the steps for the
installation:
1. Install the LAN driver that matches
your system.
2. Double click driver to install, and
follow Window’s instructions to
proceed with installation.
3. It will show “success” when the
installation is finished.
4. You must reboot your computer
after the installation has completed.
5. Now you will be able to see
“Realtek USB Ethernet Network
Adapter” from your program
installed list.
6. We recommend to periodically visit
the above web link to check for the
availability of the most updated
driver.
Note
Please contact Philips service hotline for
Mac address clone tool as necessary.
USB hub
5
To comply with International energy
standards, the USB hub/ports of this
display are disabled during Sleep and
Power Off modes.
Connected USB devices will not work in
this state.
To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to “ON” state.
USB charging
6
This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon
). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
Some select Philips displays may not
Power or Charge your device when it
enters to “Sleep” mode (White power
LED blinking). In that case, please enter
to OSD Menu and select “USB Standby
Mode”, then, turn the function to “ON”
mode (default=OFF). This will then keep
the USB power and charging functions
active even when the monitor is in sleep
mode.
7
2. Setting up the monitor
21 13 2 4
Note
If you turn off your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by the high-speed signal of USB3.2
Gen2 devices, which may result in
a decreased efficiency of the radio
transmission. Should this happen,
please try the following methods to
help reduce the effects of interference.
• Try to keep USB2.0 receivers away
from USB3.2 Gen2 connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 Gen2 connection port.
2.2 Operating the monitor
Description of the control buttons
1
Webcam
2
Access the OSD menu
.
Confirm the OSD
adjustment.
Adjust the OSD menu.
PowerSensor
Change the signal input
source.
Return to previous OSD
level.
SmartImage. There are
multiple selections:
EasyRead, Office, Photo,
Movie, Game, Economy,
LowBlue Mode,Off.
6
7
Switch monitor’s power
ON and OFF.
3
Microphone
1
25
4
IR of Face identification
2.0 Megapixel Webcam
Webcam activity light
8
2. Setting up the monitor
Description of the On Screen Display
Main menu Sub menu
Picture
Input
OSD Settings
Setup
Language
Color
Audio
USB Settings
PowerSensor
Picture Format
Brightness
Contrast
Horizontal
Vertical
Transparency
OSD Time Out
Resolution Notication
Reset
Information
English, Deutsch, Español, Ελληνική, Français, Italiano,
Maryar, Nederlands, Português, Português do Brazil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어
Color Temperature
sRGB
User Dene
HDMI 1.4
DisplayPort
SmartResponse
SmartContrast
Gamma
Over Scan
Pixel Orbiting
USB C
USB
On
O
Mute
USB Standby Mode
Wide Screen, 4:3, 1:1
0~100
0~100
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
On, O
Yes, No
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0, 1, 2, 3, 4
0~100
On, O
Volume
USB 3.2, USB 2.0
On, O
USB
On, O
DP Out Multi-Stream
Clone, Extend
On, O
Sharpness
0~100
LowBlue Mode
On
O
1, 2, 3, 4
3
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature
in all Philips LCD monitors. It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen
instruction window. A user friendly on
screen display interface is shown as
below:
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
Basic and simple instruction on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to confirm the choice or
change.
9
2. Setting up the monitor
Resolution notification
4
This monitor is designed for optimal
performance at its native resolution,
2560 × 1440 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
2560 × 1440 @ 60 Hz for best results.
Display of the native resolution alert
can be switched off from Setup in the
OSD (On Screen Display) menu.
Note
When used as USB monitor, the
maximum resolution only support
2560 x1440 @ 50Hz
Physical Function
5
Tilt
30
Height adjustment
150mm
Pivot
Swivel
-175
-5
0
90
+175
10
2. Setting up the monitor
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Extend the monitor base to its
maximum height.
2. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
Then lift the monitor base.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
100mm
100mm
3. While keeping the release button
pressed, tilt the stand and slide it
out.
11
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