Philips 271P4QPJEB-27 User Manual

Brilliance

271P4

www.philips.com/welcome

EN User manual 1

Customer care and warranty 34

Troubleshooting & FAQs 39

PHILIPS

Table of Contents

1. Important

1.1 Safety precautions and

1.2 NotationalDescriptions

1.3 Disposalofproduct and packing

2. Setting up the monitor

2.1 Installation ...........................................4

2.2 Operating the monitor

2.3 RemovetheBase AssemblyforVESA

3. Image Optimization

3.1 Smartlmage .........................................9

3.2 SmartContrast

3.3 Philips SmartControlPremium

3.4 SmartDesktop Guide .........................17

4. PowerSensor™

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maintenance........................................1

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material

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Mounting

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5. Built-in Webcamwith Microphone

5.1 PC system requirements

5.2 Usingthe device

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10 10

23 23

10. Troubleshooting&FAQs

10.1 Troubleshooting

10.2 SmartControlPremium FAQs

10.3 GeneralFAQs

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39 40 42

6. Technical Specifications....................24

6.1 Resolution & Preset Modes

7. Power Management

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8. Regulatory Information......................28

9. Customer care and warranty

9.1 Philips' Flat PanelMonitors Pixel

Defect Policy

9.2 CustomerCare&Warranty

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34 36

1. Important

This electronic user's guide is intended for anyone who uses the Philips monrtorTake time

to read this user manualbefore you use your

monitor It contains important information and notes regarding operating your monitor

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation ofthe original invoice or cash receipt, indicatingthe date ofpurchase, dealer's name and modeland production number ofthe product.

1.1 Safety precautions and

maintenance

Q Warnings

Use of controls, adjustments or procedures otherthan those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanicalhazards.

Read and followthese instructions when connecting and using your computer monitor

Operation

• Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor

• Remove any object that could fall into ventilation holes or prevent proper cooling ofthe monitor's electronics.

• Do not block the ventilation holes on the cabinet.

• When positioning the monitor; make sure the power plug and outlet are easily accessible.

• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normaloperation.

• Please use approved power cord provided by Philips allthe time. If your power cord is missing, please contact with your local service center (Please refer to Customer Care Consumer Information Center)

• Do not subject the monitor to severe vibration or high impact conditions during operation.

• Do not knock or drop the monitor during operation or transportation.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the monitor panel. When moving your monitor grasp the frame to lift; do not lift

the monitor by placing your hand or Angers

on the monitor panel.

• Unplug the monitor if you are not going to use it for an extensive period of time.

• Unplug the monitor if you need to clean it

with a slightly damp cloth.The screen may

be wiped with a dry cloth when the power is off. However never use organic solvent, such as, alcohol, or ammonia-based liquids

to clean your monitor

• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water or excessive moisture environment.

• If your monitor gets wet, wipe it with dry cloth as soon as possible.

• If foreign substance or water gets in

your monitor please turn the power off

immediately and disconnect the power cord.Then, remove the foreign substance or water, and send it to the maintenance centers

• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.

• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following

temperature and humidity ranges.

1. Important

• Temperature: 0-40°C 32-95°F

• Humidity: 20-80% RH

Important information for Burn-in/Ghost image

• Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor willdisplay unchanging static content. Uninterrupted display of stillor static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.

• “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel

technology. In most cases, the “burned in”

or “after-imaging” or “ghost imaging” will disappear gradually over a period of time

after the power has been switched off.

^ Warning

Failure to activate a screen saver or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that willnot disappear and cannot be repaired.The damage mentioned above is not covered underyourwarranty.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughoutthis guide, blocks oftext may be accompanied by an icon and printed in bold or italictype.These blocks contain notes, cautions orwarnings.They are used as follows:

Q Note

This icon indicates important information and

tips that help you make better use ofyour

computer system.

o Caution

This icon indicates information thattells you

howto avoid either potentialdamageto hardware or loss ofdata.

This icon indicates the potentialfor bodily harm and tells you howto avoid the problem.

Some warnings may appear in alternate formats

and may not be accompanied by an icon. In such

cases, the specific presentation ofthe warning is mandated bythe relevant regulatory authority.

Service

• The casing cover should be opened only by

qualified service personnel.

• If there is any need for any document for repair or integration, please contact with

your localservice center (please refer to the chapter of “Consumer Information

Center”)

• For transportation information, please refer

to“TechnicalSpecifications”.

• Do not leave your monitor in a car/trunk under direct sun light.

Q Note

Consult a service technician ifthe monitor does not operate normally, oryou are not sure what procedure to take when the operating instructions given in this manualhave been followed.

1. Important

1.3 Disposal of product and packing

material

Waste Electrical and Electronic EquipmentWEEE

This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed ofwrth normalhousehold waste.You are responsible fordisposalof

this equipment through a designated waste

electricaland electronic equipment collection. To determine the locations for dropping off such waste electricaland electronic, contact your localgovernment offce,the waste disposal organization that serves your household orthe store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount ofreusable materials and to minimize

the amountto be disposed of.

Allredundant packing materialhas been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the localregulations on howto dispose ofyourold monitorand packing from your sales representative.

Taking back/Recycling Information for

Customers

Philips establishes technically and economically

viable objectives to optimize the environmental

performance ofthe organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in nationaltake-back initiatives

and recycling programs whenever possible,

preferably in cooperation with competitors,

which recycle all materials (products and related

packaging material) in accordance with all EnvironmentalLaws and taking back program

with the contractor company. Your display is manufactured with high quality

materials and components which can be recycled and reused.

To learn more about our recycling

program please visit: com/sites/philipsglobal/about/sustainability/ ourenvironment/productrecyclingservices.page.

http://www.philips.

2. Setting up the monitor

2.1 Installation

Q Package contents

Qukk

Start

HDMI (Optional) VGA (Optional)

Q Install base stand

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. Hold the stand with both hands. (1) Gently attach the stand to the VESA

mount area untilthe latch locks the

stand. (2) Gently attach the base to the stand. (3) Use your fingers to tighten the screw

located at the bottom ofthe base, and

secure the base to the stand tightly

USB (Optional) DP (Optional)

2. Setting up the monitor

n Connecting to your PC

O AC power switch O AC power input o DisplayPort input O HDMI input O DVI input o VGA input o Audio input O Kensington anti-theft lock O Earphone jack

USB downstream USB uptream

Connectto PC

1. Connect the power cord to the back of the monitor firmly.

2. Turn off your computer and unplug its

power cable.

3. Connect the monitor signalcable to the Video connector on the back of your

computer.

4. Connect the PC audio cable to the audio

connector on the back of your computer

5. Plug the power cord of your computer and your monitor into a nearby outlet.

6. Connect the USB upstream port on the monitor and the USB port on your

computer with a USB cable. The USB downstream port is now ready for any USB device to plug in.

7. Turn on your computer and monitors If the monitor displays an image, installation is complete.

2.2 Operating the monitor

Q Description ofthe control buttons

o (!)

^/OK

e e

SENSOR

e e ◄

2.0 MegapixelWebcam

(Only available on 271P4QPJK model)

Webcam activity light

(Only available on 271P4QPJK model) Microphone

(Only available on 271P4QPJK model)

Switch monitor's power ON and OF.

Accessthe OSD menu. Confirm the OSD adjustment.

Adjustthe OSD menu.

PowerSensor Adjust volume ofthe display

«C

Return to previous OSD level. SmartImage hot key.There are 6

modes to select: Office, Photo,

Movie, Game, Economy, Off.

2. Setting up the monitor

Q Description ofthe On Screen Display What is On-Screen Display (OSD)?

On-Screen Display (OSD) is afeature in all Philips monitors. It allows an end userto adjust screen performance or select functions of

the monitors directlythrough an on-screen

instruction window.A userfriendly on screen display interface is shown as below:

Basic and simple instruction on the control keys

In the OSD shown above, you can press

A buttons at the front bezelofthe monitor

to move the cursor, and press OK button to

confirm the choice or change.

The OSD Menu

Below is an overall view ofthe structure of

the On-Screen Display.You can use this as a

reference when you want to work your way

around the different adjustments later on.

PowerSensor

— VGA

— DVI

— HDMI — DisplayPort

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Language

OSD Settings

Setup

— Picture Format

— Brightness

— Contrast

— SmartResponse

— SmartContrast

— Gamma

— Pixel Orbiting

— Over Scan

— Stand-Alone

— Mute

— DPAudio

— Color Temperature

— sRGB

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User Define — Red:0-100

English, Español, Français, Deutsch, Italiano, Portugués, Русский,

— Horizontal

— Vertical

— Transparency

— OSDTimeOut I

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Auto

- Power LED

■ H.Position -

■ V.Position

- Phase -

- Clock

- Resolution Notification-

- Reset -

- Information

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Wide screen, 4:3

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0-100

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0-100

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Off, Fast, Faster, Fastest

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On,Off

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1.8, 2.0, 2.2, 2.4, 2.6

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On,Off

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On,Off

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On,Off

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On,Off

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DP,AudioIn

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5000K,6500K,7500K,

8200K, 9300K,11500K

— Green:0-100

— Blue:0-100

-----

0-100

-----

0-100

-----

Off,1,2,3,4

-----

5s,10s,20s,30s,60s

-----

0,1,2,3,4

-----

0-100

-----

0-100

-----

0-100

-----

0-100

On,Off

2. Setting up the monitor

Q Resolution notification

This monitor IS designed for optimal performance at its native resolution, 1920 x 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 x 1080 @ 60 Hz for best results.

Display ofthe native resolution alert can be switched offfrom Setup in the OSD (On Screen Display) menu.

Height adjustment

Q Physical Function Tilt

20°

Swivel

Pivot

-- -- -- -

n « n

__ __ __ ___ __ __ _

90°

T-

___ _

2. Setting up the monitor

2.3 Remove the Base Assembly for

VESA Mounting

Before you start disassemblingthe monitor base, please follow the instructions below to avoid any possible damage or injury.

1. Extend the monitor base to its maximum

height.

2. Place the monitor face down on a smooth

surface. Pay attention not to scratch or damage the screen.Then lift the monitor stand.

© Note

This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface.

3. While keeping the release button pressed,

tilt the base and slide it out.

3:. Image Optimization

3. Image Optimization

3.1 SmartImage

Q What is it?

SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in realtime.Whetheryou're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.

□ Why do I need it?

You want a monitorthat delivers optimized display allyour favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in realtime to enhance your monitor viewing experience.

Q How does it work?

SmartImage is an exclusive, leading edge Philips

technology that analyzes the content displayed

on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed - all in realtime with the press ofa single button.

Q How to enable SmartImage?

1. Press w to launch the SmartImage on

screen display.

2. Keep pressing®? to toggle among Offce,

Photo, Movie, Game, Economy and Off.

3. The SmartImage on screen display will remain on screen for 5 seconds, or you can

also press "OK" to make confirmation.

4. When SmartImage is enabled, the sRGB scheme is disabled automaticallyTo use sRGB, you need to disable SmartImage

with the button at the front bezelof your monitor

Except using@7 keyto scrolldown,you can

also pressy ^ buttons to choose and press

“OK” to confirm selection and closethe SmartImage OSD.

There are six modes to select: Office, Photo,

Movie, Game, Economy and Off.

Office: Enhances text and dampens brightness to increase readability and reduce eye strain.This mode significantly enhances readability and productivity when

you're working with spreadsheets, PDF files,

scanned articles or other generaloffice

applications.

Photo: This profile combines color saturation, dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors - allwithout artifacts and faded colors.

Movie: Ramped up luminance, deepened color saturation, dynamic contrast and razor sharpness displays every details in darker areas of your videos without color

washout in brighter areas maintaining a

dynamic naturalvalues for the ultimate

video display.

3-. Image Optimization

• Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast moving objects on screen, enhance contrast ratio for bright and dark scheme, this pro^le delivers the best gaming experience

for gamers.

• Economy: Under this profile, brightness, contrast are adjusted and backlighting

^netuned for just right display of everyday

office applications and lower power consumption.

• Off: No optimization by Smartimage.

3.2 SmartContrast

Q What is it?

Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer; crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Q Why do I need it?

You want the very best visualclarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your monitor's power consumption, you save on energy costs and extend the lifetime ofyour monitor

3.3 Philips SmartControl Premium

The new SmartControlPremium software

by Phillips allows you to controlyour monitor

via an easyto use on-screen graphic interface.

Complicated adjustments are a thing ofthe past as this user friendly software guides you

through finetuning resolution, Color calibration,

Clock/Phase adjustments, RGB White point

adjustment, etc.

Equipped with latest technology in core algorithm forfast processing and response, this Windows 7 compliant eye catching animated

icon based software is readyto enhance your

experience with Philips monitors!

Q Installation

• Follow the instruction and complete the installation.

• You can launch after installation is completed.

• if you want to launch lateryou can either click the shortcut on desktop or toolbar

Q How does it work?

When you activate SmartContrast, it willanalyse

the content you are displaying in realtime to

adjust colors and controlbacklight intensity.This function willdynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

First launch -Wizard

• The first time after installation of SmartControlPremium, it willautomatically

go to Wizard for first time launch.

• The wizard willguide you through

adjustment your monitor performance step

by step.

• You can go to Plug-in menu to launch

wizard later on as well.

3. Image Optimization

You can adjust more options without wizard by Standard pane.

Q Start with Standard pane Adjust menu

• Adjust Menu allows you to adjust Brightness, Contrast, Focus, Position and Resolution.

• You can follow the instruction and do the

• adjustment.

• Cancelprompts user if you want to cancel

• installation.

3. Image Optimization

Color menu

• Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Color Calibration, and Smartimage (Please refer to Smartimage section).

• You can follow the instruction and do the

adjustment.

• Refer to below table for sub-menu item base on your input.

• Example for Color Calibration

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