Philips 271P4QPJEB-27 User Manual

Brilliance

271P4

www.philips.com/welcome

EN User manual 1

Customer care and warranty 34

Troubleshooting & FAQs 39

PHILIPS

Table of Contents

1. Important

1.1 Safety precautions and

1.2 NotationalDescriptions

1.3 Disposalofproduct and packing

2. Setting up the monitor

2.1 Installation ...........................................4

2.2 Operating the monitor

2.3 RemovetheBase AssemblyforVESA

3. Image Optimization

3.1 Smartlmage .........................................9

3.2 SmartContrast

3.3 Philips SmartControlPremium

3.4 SmartDesktop Guide .........................17

4. PowerSensor™

............................................

maintenance........................................1

........................

material

...............................................

........................

..........................

Mounting

..............................................

............................

....................................

................................

5. Built-in Webcamwith
Microphone

5.1 PC system requirements

5.2 Usingthe device

......................................

..................

.................................

..........

22

23

10
10

23
23

1

1

3

10. Troubleshooting&FAQs

10.1 Troubleshooting

10.2 SmartControlPremium FAQs

10.3 GeneralFAQs

.................................

.....................................

..................

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39

39
40
42

4

5

8

9

6. Technical Specifications....................24

6.1 Resolution & Preset Modes

7. Power Management

..........................

...............

27

8. Regulatory Information......................28

9. Customer care and warranty

9.1 Philips' Flat PanelMonitors Pixel

Defect Policy

9.2 CustomerCare&Warranty

......................................

..............

.................

26

34

34
36

1. Important

1. Important

This electronic user's guide is intended for
anyone who uses the Philips monrtorTake time

to read this user manualbefore you use your

monitor It contains important information and
notes regarding operating your monitor

The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation ofthe original invoice or cash
receipt, indicatingthe date ofpurchase, dealer's
name and modeland production number ofthe
product.

1.1 Safety precautions and

maintenance

Q Warnings

Use of controls, adjustments or procedures
otherthan those specified in this documentation
may result in exposure to shock, electrical
hazards and/or mechanicalhazards.

Read and followthese instructions when
connecting and using your computer monitor

Operation

• Please Keep the monitor out of direct
sunlight, very strong bright lights and away
from any other heat source. Lengthy
exposure to this type of environment may
result in discoloration and damage to the
monitor

• Remove any object that could fall into
ventilation holes or prevent proper cooling
ofthe monitor's electronics.

• Do not block the ventilation holes on the
cabinet.

• When positioning the monitor; make
sure the power plug and outlet are easily
accessible.

• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normaloperation.

• Please use approved power cord provided
by Philips allthe time. If your power cord
is missing, please contact with your local
service center (Please refer to Customer
Care Consumer Information Center)

• Do not subject the monitor to severe
vibration or high impact conditions during
operation.

• Do not knock or drop the monitor during
operation or transportation.

Maintenance

• To protect your monitor from possible
damage, do not put excessive pressure
on the monitor panel. When moving your
monitor grasp the frame to lift; do not lift

the monitor by placing your hand or Angers

on the monitor panel.

• Unplug the monitor if you are not going to
use it for an extensive period of time.

• Unplug the monitor if you need to clean it

with a slightly damp cloth.The screen may

be wiped with a dry cloth when the power
is off. However never use organic solvent,
such as, alcohol, or ammonia-based liquids

to clean your monitor

• To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water or excessive
moisture environment.

• If your monitor gets wet, wipe it with dry
cloth as soon as possible.

• If foreign substance or water gets in

your monitor please turn the power off

immediately and disconnect the power
cord.Then, remove the foreign substance
or water, and send it to the maintenance
centers

• Do not store or use the monitor in
locations exposed to heat, direct sunlight or
extreme cold.

• In order to maintain the best performance
of your monitor and use it for a longer
lifetime, please use the monitor in a
location that falls within the following

temperature and humidity ranges.

1. Important

• Temperature: 0-40°C 32-95°F

• Humidity: 20-80% RH

Important information for Burn-in/Ghost
image

• Always activate a moving screen saver
program when you leave your monitor
unattended. Always activate a periodic
screen refresh application if your monitor
willdisplay unchanging static content.
Uninterrupted display of stillor static
images over an extended period may cause
“burn in”, also known as “after-imaging” or
“ghost imaging”, on your screen.

• “Burn-in”, “after-imaging”, or “ghost imaging”
is a well-known phenomenon in LCD panel

technology. In most cases, the “burned in”

or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time

after the power has been switched off.

^ Warning

Failure to activate a screen saver or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that willnot disappear and cannot be
repaired.The damage mentioned above is not
covered underyourwarranty.

1.2 Notational Descriptions

The following subsections describe notational
conventions used in this document.

Notes, Cautions and Warnings

Throughoutthis guide, blocks oftext may be
accompanied by an icon and printed in bold or
italictype.These blocks contain notes, cautions
orwarnings.They are used as follows:

Q Note

This icon indicates important information and

tips that help you make better use ofyour

computer system.

o Caution

This icon indicates information thattells you

howto avoid either potentialdamageto
hardware or loss ofdata.

© Warning

This icon indicates the potentialfor bodily harm
and tells you howto avoid the problem.

Some warnings may appear in alternate formats

and may not be accompanied by an icon. In such

cases, the specific presentation ofthe warning is
mandated bythe relevant regulatory authority.

Service

• The casing cover should be opened only by

qualified service personnel.

• If there is any need for any document for
repair or integration, please contact with

your localservice center (please refer to
the chapter of “Consumer Information

Center”)

• For transportation information, please refer

to“TechnicalSpecifications”.

• Do not leave your monitor in a car/trunk
under direct sun light.

Q Note

Consult a service technician ifthe monitor
does not operate normally, oryou are not sure
what procedure to take when the operating
instructions given in this manualhave been
followed.

1. Important

1.3 Disposal of product and packing

material

Waste Electrical and Electronic Equipment­WEEE

This marking on the product or on its
packaging illustrates that, under European
Directive 2002/96/EC governing used electrical
and electronic appliances, this product may
not be disposed ofwrth normalhousehold
waste.You are responsible fordisposalof

this equipment through a designated waste

electricaland electronic equipment collection.
To determine the locations for dropping off
such waste electricaland electronic, contact
your localgovernment offce,the waste disposal
organization that serves your household orthe
store at which you purchased the product.

Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount ofreusable materials and to minimize

the amountto be disposed of.

Allredundant packing materialhas been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.

Please find out about the localregulations on
howto dispose ofyourold monitorand packing
from your sales representative.

Taking back/Recycling Information for

Customers

Philips establishes technically and economically

viable objectives to optimize the environmental

performance ofthe organization's product,
service and activities.

From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in nationaltake-back initiatives

and recycling programs whenever possible,

preferably in cooperation with competitors,

which recycle all materials (products and related

packaging material) in accordance with all
EnvironmentalLaws and taking back program

with the contractor company.
Your display is manufactured with high quality

materials and components which can be
recycled and reused.

To learn more about our recycling

program please visit:
com/sites/philipsglobal/about/sustainability/
ourenvironment/productrecyclingservices.page.

http://www.philips.

2. Setting up the monitor

2. Setting up the monitor

2.1 Installation

Q Package contents

Qukk

Start

HDMI (Optional) VGA (Optional)

Q Install base stand

1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.

2. Hold the stand with both hands.
(1) Gently attach the stand to the VESA

mount area untilthe latch locks the

stand.
(2) Gently attach the base to the stand.
(3) Use your fingers to tighten the screw

located at the bottom ofthe base, and

secure the base to the stand tightly

USB (Optional) DP (Optional)

2. Setting up the monitor

n Connecting to your PC

O AC power switch
O AC power input
o DisplayPort input
O HDMI input
O DVI input
o VGA input
o Audio input
O Kensington anti-theft lock
O Earphone jack

USB downstream
USB uptream

Connectto PC

1. Connect the power cord to the back of
the monitor firmly.

2. Turn off your computer and unplug its

power cable.

3. Connect the monitor signalcable to the
Video connector on the back of your

computer.

4. Connect the PC audio cable to the audio

connector on the back of your computer

5. Plug the power cord of your computer and
your monitor into a nearby outlet.

6. Connect the USB upstream port on
the monitor and the USB port on your

computer with a USB cable.
The USB downstream port is now ready
for any USB device to plug in.

7. Turn on your computer and monitors If the
monitor displays an image, installation is
complete.

2.2 Operating the monitor

Q Description ofthe control buttons

o (!)

^/OK

e
e

o

SENSOR

e
e ◄

o

2.0 MegapixelWebcam

o

(Only available on 271P4QPJK model)

Webcam activity light

o

(Only available on 271P4QPJK model)
Microphone

(Only available on 271P4QPJK model)

Switch monitor's power ON and
OF.

Accessthe OSD menu.
Confirm the OSD adjustment.

Adjustthe OSD menu.

AT

PowerSensor
Adjust volume ofthe display

«C

Return to previous OSD level.
SmartImage hot key.There are 6

modes to select: Office, Photo,

@7

Movie, Game, Economy, Off.

2. Setting up the monitor

Q Description ofthe On Screen Display What is On-Screen Display (OSD)?

On-Screen Display (OSD) is afeature in all
Philips monitors. It allows an end userto adjust
screen performance or select functions of

the monitors directlythrough an on-screen

instruction window.A userfriendly on screen
display interface is shown as below:

Basic and simple instruction on the control keys

In the OSD shown above, you can press

A buttons at the front bezelofthe monitor

to move the cursor, and press OK button to

confirm the choice or change.

T

The OSD Menu

Below is an overall view ofthe structure of

the On-Screen Display.You can use this as a

reference when you want to work your way

around the different adjustments later on.

PowerSensor

— VGA

— DVI

— HDMI
— DisplayPort

I

-----

Language

OSD Settings

Setup

— Picture Format

— Brightness

— Contrast

— SmartResponse

— SmartContrast

— Gamma

— Pixel Orbiting

— Over Scan

— Stand-Alone

— Mute

— DPAudio

— Color Temperature

— sRGB

-----

User Define — Red:0-100

English, Español, Français, Deutsch, Italiano,
Portugués, Русский,

— Horizontal

— Vertical

— Transparency

— OSDTimeOut
I

-----

Auto

- Power LED

■ H.Position -

■ V.Position

- Phase -

- Clock

- Resolution Notification-

- Reset -

- Information

-----

Wide screen, 4:3

-----

0-100

-----

0-100

-----

Off, Fast, Faster, Fastest

-----

On,Off

-----

1.8, 2.0, 2.2, 2.4, 2.6

-----

On,Off

-----

On,Off

-----

On,Off

-----

On,Off

-----

DP,AudioIn

-----

5000K,6500K,7500K,

8200K, 9300K,11500K

— Green:0-100

— Blue:0-100

-----

0-100

-----

0-100

-----

Off,1,2,3,4

-----

5s,10s,20s,30s,60s

-----

0,1,2,3,4

-----

0-100

-----

0-100

-----

0-100

-----

0-100

On,Off

2. Setting up the monitor

Q Resolution notification

This monitor IS designed for optimal
performance at its native resolution, 1920 x
1080 @ 60 Hz. When the monitor is powered
on at a different resolution, an alert is displayed
on screen: Use 1920 x 1080 @ 60 Hz for best
results.

Display ofthe native resolution alert can be
switched offfrom Setup in the OSD (On
Screen Display) menu.

Height adjustment

Q Physical Function Tilt

20°

Swivel

Pivot

D

i

D

-- -- -- -

n « n

__ __ __ ___ __ __ _

u

-

90°

T-

___ _

_

2. Setting up the monitor

2.3 Remove the Base Assembly for

VESA Mounting

Before you start disassemblingthe monitor
base, please follow the instructions below to
avoid any possible damage or injury.

1. Extend the monitor base to its maximum

height.

2. Place the monitor face down on a smooth

surface. Pay attention not to scratch or
damage the screen.Then lift the monitor
stand.

© Note

This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.

3. While keeping the release button pressed,

tilt the base and slide it out.

3:. Image Optimization

3. Image Optimization

3.1 SmartImage

Q What is it?

SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and
sharpness in realtime.Whetheryou're working
with text applications, displaying images or
watching a video, Philips SmartImage delivers
great optimized monitor performance.

□ Why do I need it?

You want a monitorthat delivers optimized
display allyour favorite types of content,
SmartImage software dynamically adjust
brightness, contrast, color and sharpness in
realtime to enhance your monitor viewing
experience.

Q How does it work?

SmartImage is an exclusive, leading edge Philips

technology that analyzes the content displayed

on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in
realtime with the press ofa single button.

Q How to enable SmartImage?

1. Press w to launch the SmartImage on

screen display.

2. Keep pressing®? to toggle among Offce,

Photo, Movie, Game, Economy and Off.

3. The SmartImage on screen display will
remain on screen for 5 seconds, or you can

also press "OK" to make confirmation.

4. When SmartImage is enabled, the sRGB
scheme is disabled automaticallyTo use
sRGB, you need to disable SmartImage

with the button at the front bezelof
your monitor

Except using@7 keyto scrolldown,you can

also pressy ^ buttons to choose and press

“OK” to confirm selection and closethe
SmartImage OSD.

There are six modes to select: Office, Photo,

Movie, Game, Economy and Off.

Office: Enhances text and dampens
brightness to increase readability and
reduce eye strain.This mode significantly
enhances readability and productivity when

you're working with spreadsheets, PDF files,

scanned articles or other generaloffice

applications.

Photo: This profile combines color
saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - allwithout artifacts and faded
colors.

Movie: Ramped up luminance, deepened
color saturation, dynamic contrast and
razor sharpness displays every details in
darker areas of your videos without color

washout in brighter areas maintaining a

dynamic naturalvalues for the ultimate

video display.

3-. Image Optimization

• Game: Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this
pro^le delivers the best gaming experience

for gamers.

• Economy: Under this profile, brightness,
contrast are adjusted and backlighting

^netuned for just right display of everyday

office applications and lower power
consumption.

• Off: No optimization by Smartimage.

3.2 SmartContrast

Q What is it?

Unique technology that dynamically analyzes
displayed content and automatically optimizes
a Monitor's contrast ratio for maximum visual
clarity and viewing enjoyment, stepping up
backlighting for clearer; crisper and brighter
images or dimming backlighting for clear display
of images on dark backgrounds.

Q Why do I need it?

You want the very best visualclarity and
viewing comfort for every type of content.
SmartContrast dynamically controls contrast
and adjusts backlighting for clear crisp, bright
gaming and video images or displays clear,
readable text for office work. By reducing your
monitor's power consumption, you save on
energy costs and extend the lifetime ofyour
monitor

3.3 Philips SmartControl Premium

The new SmartControlPremium software

by Phillips allows you to controlyour monitor

via an easyto use on-screen graphic interface.

Complicated adjustments are a thing ofthe
past as this user friendly software guides you

through finetuning resolution, Color calibration,

Clock/Phase adjustments, RGB White point

adjustment, etc.

Equipped with latest technology in core
algorithm forfast processing and response, this
Windows 7 compliant eye catching animated

icon based software is readyto enhance your

experience with Philips monitors!

Q Installation

• Follow the instruction and complete the
installation.

• You can launch after installation is
completed.

• if you want to launch lateryou can either
click the shortcut on desktop or toolbar

Q How does it work?

When you activate SmartContrast, it willanalyse

the content you are displaying in realtime to

adjust colors and controlbacklight intensity.This
function willdynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.

First launch -Wizard

• The first time after installation of
SmartControlPremium, it willautomatically

go to Wizard for first time launch.

• The wizard willguide you through

adjustment your monitor performance step

by step.

• You can go to Plug-in menu to launch

wizard later on as well.

10

3. Image Optimization

You can adjust more options without
wizard by Standard pane.

Q Start with Standard pane Adjust menu

• Adjust Menu allows you to adjust
Brightness, Contrast, Focus, Position and
Resolution.

• You can follow the instruction and do the

• adjustment.

• Cancelprompts user if you want to cancel

• installation.

11

3. Image Optimization

Color menu

• Color Menu allows you to adjust RGB,
Black Level, White Point, Display Gamma,
Color Calibration, and Smartimage (Please
refer to Smartimage section).

• You can follow the instruction and do the

adjustment.

• Refer to below table for sub-menu item
base on your input.

• Example for Color Calibration

12

3. Image Optimization

1. "Show Me" starts color calibration tutorial.

2. Start - starts the 6-step color calibration
sequence.

3. Quick View loads the before/after images.

4. To return to Color home pane, click the
Cancelbutton.

5. Enable color calibration - by default is on.
If unchecked, does not allow for color
calibration to happen, dimes out start and

quick view buttons.

6. Must have patent info in calibration screen.

First Color Calibration Screen

Previous button is disabled untilthe second
color screen.

Next goes to the succeeding target
(6-targets).

Finalnext goes File>Presets pane.
Cancelcloses the UI and returns to the

plug in page.

SmartImage

Allow users to change setting for better display

setting based on content.

When Entertainment is set, SmartContrast and

SmartResponse are enabled.

Eco Power menu

13

3; Image Optimization

Options menu
Options>Preferences - Willonly be active

when selecting Preferences from the drop
down Options menu. On a non-supported
display capable of DDC/CI, only the Help and
Options tabs are available.

Displays current preference settings.

A checked box enables the feature.The

check box is a toggle.
Enable Context Menu on desktop is

checked (On) by default. Enable Context
menu displays SmartControlPremium
selections for Select Preset and Tune
Display in the desktop right-click context
menu. Disabled removes SmartControl
Premium from the right click context menu.

EnableTaskTray icon is checked (On) by
default. Enable context menu shows the

task tray menu for SmartControlPremium.
A right click on the task tray icon displays
the menu options for Help,Technical

Support. Check for Upgrade, About,

and Exit. When Enable task tray menu is

disabled, the task tray icon willonly display
EXIT

Run at Startup is checked (On) by default.

When disabled, SmartControlPremium
willnot launch at start or be in the task
tray.The only way to launch SmartControl

Premium is either from the desktop short
cut or from the program file. Any preset

set to run at startup willnot load when

this box is unchecked (Disabled).

• Enable transparency mode (Windows 7,
Vista, XP). Default is 0% Opaque.

Options>Audio - Willonly be active when
selectingVolume from the drop-down Options
menu.

On a non-supported display capable of DDC/
CI, only the Help and Options tabs are available.

Option>Auto Pivot

14

3-. Image Optimization

Optlons>Input - Willonly be active when
selecting Input from the drop-down Options
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available. AllotherSmartControlPremiumtabs
are not available.

• Display the Source instruction pane and
current input source setting.

• On single input displays, this pane willnot
be visible.

Optlons>Theft Deterrence - Theft Deterrence
Pane willonly be active when selectingTheft
Deterrence Mode from the drop-down Plug-in
menu.

To enableTheft Deterrence, clicking Enable
Theft Deterrence Mode button brings up the
following screen:

• User can enter PIN between 4 and 9 digits
numbers only.

• After entering PIN, Accept button takes
user to the pop-up dialog box on the

following page.

• Minimum minutes set to 5. Slider set to 5
by default.

• Does not require the display be attached

to a different host to go into Theft

Deterrence mode.

After creating PIN,theTheft Deterrence pane
will indicate Theft Deterrence Enabled and

provide PIN Options button:

• Theft Deterrence Enabled is displayed.

• DisableTheft Deterrence Mode opens
pane screen on next page.

• PIN Options button only available after
user creates PIN, button opens secure PIN

web site.

Help menu
Help>User Manual - Willonly be active when

selecting User Manualfrom the drop-down
Help menu. On a non-supported display
capable of DDC/CI, onlythe Help and Options

tabs are available.

15

3-. Image Optimization

Help>Verslon - Willonly be active when
selectingVersion from the drop- down Help
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.

Context Sensitive menu

The Context Sensitive menu is Enabled by
default.

If Enable Context Menu has been checked in

the Options>Preferences pane, then the menu

willbe visible.

The Context Menu has four entries:

• SmartControlPremium - When selected
the About Screen is displayed.

• Select Preset - Provides a hierarchical

menu of saved presets for immediate use.

A check mark shows the currently selected

preset. Factory Preset can also be called

from the drop down menu.

• Tune Display - Opens the SmartControl

Premium controlpanel.

• SmartImage - Check current settings,
Of^ce, Photo, Movie, Game, Economy, Off.

TaskTray Menu Enabled

The tasktray menu can be displayed by

rightclicking on the SmartControlPremium
icon from the task tray. Left Click will launch the

application.

The task tray has five entries:

• Help - Access to User Manualfile: Open

User Manualfile using the default browser

window.

• TechnicalSupport - displays the tech

support page.

• Check for Update - takes the user to PDI

Landing and checks the user's version

against the most current available.

• About - Displays detailed reference

information: product version, release
information, and product name.

• Exit - Close SmartControlPremium.

To run SmartControlPremium again either

select SmartControlPremium from Program
menu, double-clickthe desktop PC icon or
restart the system.

16

3; Image Optimization

TaskTray Menu Disabled

When theTaskTray is disabled in the preference
folder; onlythe EXIT selection isavailable.To
completely remove SmartControlPremium
from the task tray disable Run at Startup in
Options>Preferences.

© Note

Allthe illustrations in this section are for
reference only. SmartControlsoftware version
might be changed without notification. Please
always check officialPortrait website www.
portrait.com/dtune/phl/enu/index to download

the latestversion ofSmartControlsoftware.

3;4 SmartDesktop Guide

Q SmartDesktop

SmartDesktop is in SmartControlPremium.
InstallSmartControlPremium and select
SmartDesktop from Options.

Align to partition check box willenable
automatic alignment for the window when

dragged into the denned partition.
Select the desired partition by clicking

on the icon.The partition willbe applied

to the desktop and the icon willbe

highlighted.
Identify provides a quick way to view the

grid.

Q DragandDropWindows

Once the partitions are configured and Align to
partition is selected a window can be dragged
into the region and it willautomatically align.

When the window and mouse cursor are within
the region; the region willbecome highlighted.

17

3. Image Optimization

© Note

Ifthe outline ofthe region is notvisible when
dragging the window,“Show windows contents
while dragging” is disabled.To enable:

1. In ControlPanel, click System.

2. Click Advanced system settings (ForVista
& Win7 OS, this is located on the left

sidebar)

3. In Performance section, click Settings.

4. In the box, check Show window contents
while dragging, and click OK.

Other alternative path:
Vista:

"ControlPanel" > "Personalization" > "Window
Colorand Appearance" > Click"Open Classic
appearance properties for more color options"
> Click"Effects" button > check "Showwindow
contents while dragging".

XP:

"Display Properties" > "Appearance" >
"Effects..." > check "Show window contents
while dragging".

Q Right Click Menu

Right click on the Desktop Partition icon

viewthe drop down menu.

Find Windows - In some cases, the user
may have sent multiple windows to the

same partition. Find Window willshow
all open windows and move the selected
window to the forefront.

2.

Desktop Partition - Desktop Partition

shows the current selected partition and
allows the user to quickly change to any of
the partitions shown in the drop down.

to

Win 7:

No other alternative path available.

Q Title Bar Options

Desktop partition can be accessed from the title
bar ofthe active window.This provides a quick
and easy way to manage the desktop as wellas
sending any window to any partition without
having to drag and drop. Move the cursor into

the active window's title barto access the drop

down menu.

@ Note

If more than one display is attached, the user
can select the targeted display to change the
partition.The highlighted icon represents the
current active partition.

3. Identify Partition - Displays the outline
grid on the desktop for the current

partition.

4. Align On/Align Off - Enables/disables the
drag and drop auto align feature.

5. Exit - Closes Desktop Partition and
Display Tune.To re-inrtialize, launch Display

Tune from the start menu or short cut on
the desktop.

3; Image Optimization

Q Left Click Menu

Left click on the Desktop Partition icon to
quickly send the active window to any partition
without having to drag and drop. Releasing the
mouse willsend the window to the highlighted
partition.

Q Task Tray Right Click

The task tray also contains most ofthe features
supported in the title bar (with the exception
ofautomatically sending awindowto any
partition).

allows the user to quickly change to any of
the partitions shown in the drop down.

Identify Partition - Displays the outline

grid on the desktop for the current

partition.

Align On/Align Off - Enables/disables the

drag and drop auto align feature.

Find Windows - In some cases, the user
may have sent multiple windows to the

same partition. Find Window willshow
all open windows and move the selected
window to the forefront.

Desktop Partition - Desktop Partition

shows the current selected partition and

19

3; Image Optimization

Q SmartDesktop Partition Definitions

Description

FullDesktop

Vertical Assesses the screen resolution and divides the display

Horizontal Assesses the screen resolution and divides the display

VerticalTriple Assesses the screen resolution and divides the display

VerticalSplrt Left Assesses the screen resolution and divides the display into

VerticalSplrt Right Assesses the screen resolution and divides the display into

HorizontalSplitTop Assesses the screen resolution and divides the display

Applies all settings to the entire desktop.

into two evenly sized verticalregions.
For 90/270 maintain verticalconfiguration.

into two evenly sized horizontalregions.
For 90/270 maintain horizontalconfiguration.

into three evenly sized verticalregions.
For 90 Partition 1 horizontaltop Partition 2 horizontal

center Partition 3 horizontalbottom.

For 270 Partition 3 horizontaltop Partition 2 horizontal

center Partition 1 horizontalbottom.

two verticalregions, the left hand side is a single region,
the right hand side is split into two evenly sized regions

For 90 Partition 1 on top Partition 2&3 on bottom.
For 270 Partition 1 on bottom Partition 2&3 on top.

two verticalregions, the right hand side is a single region,
the left hand side is split into two evenly sized regions

For90 Partition 1&2 on top Partition 3 on bottom.
For270 Partition 3 on top Partition 1&2 on bottom.

into two evenly sized horizontalregions, the top region
is single, the bottom region is spilt into two evenly sized

regions

For90 Partition 1 on right sideVerticalPartition 2&3 on
left side Vertical.

For270 Partition 1 on left sideVerticalPartition 2&3 on

right sideVertical.

20

3.. Image Optimization

Description

HorizontalSpIrt
Bottom

Even Split Assesses the screen resolution and divides the display

Assesses the screen resolution and divides the display into
two evenly sized horizontalregions,the bottom region is
single, the top region is spilt into two evenly sized regions

For90 Partition 1&2 on right sideVerticalPartition 3 on
left side Vertical.

For270 Partition 1&2 on left sideVerticalPartition 3 on

right sideVertical.

into four evenly sized regions.

1 I 2

3

21

. PowerSensor™

4. PowerSensor™

Q How does it work?

• PowerSensor works on principle of
transmission and reception of harmless

"infrared" signals in order to detect
userpresence.

• When the user is in front of the monitor
the monitor operates normally, at the

predetermined settings that the user has set ­i.e. Brightness, contrast, color etc.

• Assuming that the monitor was set to 100%
of brightness for example, when the user

leaves his seat and is no longer in front of the
monitor the monitor automatically reduces

the power consumption up to 80%.

User present in front User not present

Power consumption as illustrated above is for

reference purpose only

Q Setting
Default settings

At its default setting, (Setting 3), PowerSensor
is designed to detect the presence of the user
located between 30 and 100 cm (12 and 40
inches) from the display and within fve degrees
left or right of the monitor

Custom settings

If you prefer to be in a position outside the
perimeters listed above, choose a higher strength
signal for optimal detection effciency:The higher

the setting, the strongerthe detection signal. For

maximum PowerSensoreffciencyand proper
detection, please position yourself directly in front
of your monitor

• If you choose to position yourself more than

100 cm or 40 inches from the monitor use

the maximum detection signal for distances

up to 120cm or 47 inches. (setting 4)

• Since some dark colored clothing tends to
absorb infrared signals even when the user

is within 100 cm or 40 inches of the display
step up signal strength when wearing black or
other dark clothes.
You can return to the default mode at any
time (setting 3)

Hot key Sensor distance

Above illustrations are for reference purpose only

How to adjust settings

If PowerSensor is not operating correctly inside or
outside the default range, here’s how to fne-tune
detection:

• Press the PowerSensor hot key

• You will find the default position ’3’ on the
adjustment bar

• Adjust the PowerSensor detection adjustment
to Setting 4 and press OK.

• Test the new setup to see if PowerSensor

properly detects you in your current position.

• PowerSensor function is designed to work

in Landscape mode (horizontal position)
onlyAfter PowerSensor turn on it, it will
automatically turn Off if the monitor is used

in Portrait mode (90 degree/vertical position);

it will automatically turn ON if monitor is

returned to its default Landscape position.

@ Note

A manually selected PowerSensor mode will

remain operational unless and until it is readjusted
orthe default mode is recalled. If you fnd that
the PowerSensor is excessively sensitive to nearby

motion for some reason, please adjustto a lower
signal strength.

22

5. Built-in Webcam with Microphone

5. Built-in Webcamwith

Microphone

© Note

USB connection between the monitor and PC is
required forthe webcam to operate.

The webcam allows you to hold interactive video
and audio conference calls overthe internet. It
provides the most convenient and easiest way
for Business persons to communicate with other
colleagues around the world, saving a lot time
and money Depending on the software used, it
also allows you to take photos, share files or use
microphone only without enabling webcam.The
microphone and activity light are on the side of the
webcam on the bezel of the display

5.1 PC system requirements

• Operating system : Microsoft Windows 7,
Microsoft Windows Vista, Microsoft Windows

XP (SP2), and any other OS whichever
support UVC/UAC (USB Video Class
compliant / Audio Class compliant) under

USB 2.0 standard

• Processor: 1.6GHz or above

• RAM: 512MB (for XP)/1GB(forVista and

Windows7)

• Hard disk space: minimum 200MB

• USB: USB 2.0 or above, UVC/UAC support

5.2 Using the device

Philips monitorwith webcam device transmits
video and sound data through USB port. It can be
enabled by simply connecting your USB cable from
your PC to the USB upstream ofiUSB hub on the
side lO of monitor

1.2.Connect your USB cable to upstream of USB
hub on the side lO ofi monitor from PC side.

Turn on your PC and make sure your internet
connection is working properly

Download and enable free online chatting

software such as Skype, Internet Messenger
or equivalent.You can also subscribe
to dedicated software in case of more
sophisticated usage like multi conferencing, etc.

The webcam is ready to be used for chat or

make the phone call through internet service.
Make the call by following the instruction of

5.
the software program.

© Note

To set up a video call, you must have a reliable

Internet connection, an ISF! and software like
Internet messenger or video phone call program.

Make sure the person that you are calling has
compatible video-calling software.The video
and audio performance quality depends on the

bandwidth available on both ends.The person you
are calling must have similar capability of devices
and software.

23

6.Technical Specifications

6. Technical Specifications

Picture/Displali

Monitor Panel Type AMVA LCD
Backlight LED
Panel Size 27"W(68.6 cm)
Aspect Ratio 16:9
Pixel Pitch 0.311 X 0.311 mm
Brightness 300 cd/m^
SmartContrast 20,000,000:1
Contrast Ratio (typ.) 5000:1
ResponseTime (typ.) 12 ms
SmartResponse 6 ms
Optimum Resolution 1920x1080@60 Hz
Viewing Angle 178° (H)/178°(V)@C/R>10
Picture Enhancement Smartimage
Display Colors 16.7M
Vertical Refresh Rate 56 Hz - 76 Hz
Horizontal Frequency 30 kHz - 83 kHz
sRGB YES

Connectivity

Signal Input DVI-D (Digital),VGA (Analog), DisplayPort, HDMI
USB
Input Signal Separate Sync, Sync on Green

Audio In/Out PC Audio-in, Headphone Out

Convenience

Built-in speakers 2Wx2
Built-in webcam
User Convenience W K id /▼ SENSOR /A @/0K (!)
OSD Languages
Other Convenience VESA mount (100 x100 mm), Kensington Lock

Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XF; Mac OSX, Linux

Stand

Tilt -5° / +20°
Swivel -65° / +65°
Height adjustment 150 mm
Pivot adjustment 90°

Power Ì271P4QPIK, 271P4QPH

On Mode 43.2 W (typ.), 63.2 W (max.) (with audio and USB x3)
On mode (ECO mode) 23 W (typ.)
Energy Consumption

(EnergyStar 5.0 test method)

271P4QPJK:USB 2.0 x3
271P4QPJ:USB2.0x4

2.0 megapixel camera with microphone and LED indicator
(Only available on 271P4QPJK model)

English, French, German, Spanish, Italian, Russian,
Simplified Chinese, Portuguese

AC Input Voltage at AC InputVoltage at AC Input Voltage at
100VAC,50Hz 115VAC, 60Hz 230VAC,50Hz

24

6.Technical Specifications

Normal Operation (typ.) 27.68 W 27.6 W 27.77 W
Sleep (Standby) (typ.) 0.3 W 0.3 W 0.3 W
Off 0.3 W 0.3 W 0.3 W
Off (AC switch) 0W 0W 0W

Heat Dissipation*
Normal Operation 94.47 BTU/hr 94.42 BTU/hr 94.78 BTU/hr

Sleep (Standby) 1.024 BTU/hr 1.024 BTU/hr 1.024 BTU/hr
Off 1.024 BTU/hr 1.024 BTU/hr 1.024 BTU/hr
Off (AC switch) 0 BTU/hr 0 BTU/hr 0 BTU/hr

Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Built-in, 100-240VAC, 50-60 Hz

Dimensions

Product with stand (WxHxD) 639 X 580 X 242 mm
Product without stand (WxHxD) 639 X 405 X 64.0 mm

Weight

Product with stand 7.5 kg
Product without stand
Productwith packaging 10.35 kg

Operating Condition

Temperature range
Relative humidity 20% to 80%

MTBF 30,000 hrs

Environmental

ROHS YES
EPEAT
Packaging 100% recyclable
Speciflc Substances 100% PVC BFR free housing
EnergyStar YES

Compliance and standards

Regulatory Approvals

Cabinet

Color Black/Silver
Finish Texture

AC Input Voltage at
100 VAC, 50 Hz

5.1 kg

Operation: 0°C to 40°C
Non-operation: -20°C to 60°C

Gold (www.epeat.net)

BSMI, CE Mark, FCC Class B, GOST SEMKO,TCO Certifled Edge,
UL/cUL,TUV-GS,TUV-Ergo

AC Input Voltage at
115 VAC, 60 Hz

AC Input Voltage at
230VAC, 50 Hz

Q Note

1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for
registration status in your country

2. This data is subject to change without notice. Go to www.philips.com/support to download the latest

version of leaflet.

25

6.Technical Specifications

6.1 Resolution & Preset Modes

Q Maximum Resolution
For 271P4QPJK

1920 X 1080 @ 60 Hz (analog input)
1920 X 1080 @ 60 Hz (digital input)

Q Recommended Resolution

1920 X 1080 @ 60 Hz (digital input)

H. freq. (kHz) Resolution V. freq. (Hz)

31.47 640 X 480 59.94

37.88 800 X 600 60.32

48.36 1024x768 60.00

54.00 1152x 864 60.00

44.77 1280x 720 59.86

47.78 1280 x768 59.87

49.70 1280x 800 59.81

60.00 1280x960 60.00

63.89 1280x1024 60.02

47.71 1360x768 60.02

55.47 1440x900 59.90

55.94 1440x900 59.89

75.00 1600x1200 60.00

64.67 1680x 1050 59.88

65.29 1680x 1050 59.95

66.59 1920x 1080 59.93

74.04 1920x1200 59.95

67.50 1920x 1080 60.00

© Note

Please notice that your display works best at
native resolution of1920 x 1080 @ 60Hz. For
best display qualrtyplease followthis resolution
recommendation.

26

7. Power Management

7. Power Management

Ifyou have VESA DPM compliance display card
or software installed in your PC, the monitor
can automatically reduce its power consumption
when not in use. Ifan input from a keyboard,
mouse or other input device is detected,

the monrtorwill'wake up' automatically.The

following table shows the power consumption
and signaling ofthis automatic power saving
feature:

Power Management De^nition (271P4QPJK)

VESA

Vid eo H-sy nc V-s ync P ower U sed LED Color

Mode

43.2 W (ty p.),

Act ive ON Yes Yes

Sle ep

(Sta ndby)

Off(AC

OFF No N o 0.3W(typ.)

OFF OW OFF

swi tch)

The following setup is used to measure power
consumption on this monitor

• Native resolution: 1920 x 1080

• Contrast: 50%

• Brightness: 300 nits

• Color temperature: 6500k with fullwhite
pattern

• Audio and USB Inactive (Off)

© Note

This data is subject to change without notice.

63.2 W (ma x.)

(wit h audio an d

USB x3)

Wh ite

Wh ite
(blink)

27

8. Regulatory Infomation

8. Regulatory Information

Lead-free Product

Lead free display promotes

environmentally sound recovery

®

substances like Lead has been eliminated
and compliance with European community's
stringent RoHs directive mandating restrictions
on hazardous substances in electricaland
electronic equipment have been adhered to
in orderto make Philips monitors safe to use

throughout its life cycle.

TCO Certified Edge

The display you have just purchased carries the
TCO Certified Edge label.This ensures that
your display is designed, manufactured and

tested according to some ofthe strictest quality

and environmentalrequirements in the world.
This makes for a high performance product,
designed with the user in focus that also
minimizes the impact on the climate and our
naturalenvironment.

This display is awarded theTCO Certified
cutting edge markto signify it incorporates
a new cutting edge innovation that delivers
distinct benefits forthe user and reduced impact
on the environment.TCO Certified is athird
partyverified program, where every product
model is tested by an accredited impartialtest
laboratoryTCO Certified represents one ofthe

toughest certifications for displays worldwide.

Some ofthe Usabilityfeatures ofthe TCO Certified for displays:

• Good visualergonomics and image quality

and disposal of waste from electrical
and electronic equipment.Toxic

' Congratulations,

Your display is designed for both
you and the planet!

is tested to ensure top performance and
reduce sight and strain problems. Important
parameters are luminance, contrast,
resolution, black level, gamma curve, color

and luminance uniformity color rendition
and image stability

• Product have been tested according to
rigorous safety standards at an impartial
laboratory

• Electric and magnetic fields emissions as
low as normalhousehold background levels

• Low acoustic noise emissions

Some ofthe Environmental features ofthe TCO Certified for displays:

• The brand owner demonstrates corporate
socialresponsibility and has a certified
environmentalmanagement system (EMAS
or ISO 14001)

• Very low energy consumption both in
onand standby mode minimize climate
impact

• Restrictions on chlorinated and brominated

^ame retardants, plasticizers, plastics and

heavy metals such as cadmium, mercury

and lead (RoHS compliance)

• Both product and product packaging is
prepared for recycling

• The brand owner offers take-back options

The requirements can be downloaded from our
web srte.The requirements included inthis label

have been developed byTCO Development in

co-operation with scientists, experts, users as
wellas manufacturers alloverthe world. Since
the end ofthe 1980sTCO has been involved

in infiuencingthe development ofIT equipment

in a more user-friendly direction. Our labeling

system started with displays in 1992 and is now

requested by users and ITmanufacturers allover
the world. About 50% ofalldisplays worldwide
areTCO certified.

For more information, please visit:

www.tcodevelopment.com

28

8. Regulatory Infomation

EPEAT

fwww.epeat.net^

The EPEAT (Electronic
Product Environmental
Assessment Tool) program

evaluates computer
desktops, laptops, and monitors based on 51
environmentalcriteria developed through
an extensive stakeholder consensus process
supported by US EPA.

EPEAT system helps purchasers in the public
and private sectors evaluate, compare and
select desktop computers, notebooks and
monitors based on their environmental
attributes. EPEAT also provides a clear and
consistent set of performance criteria forthe
design ofproducts, and provides an opportunity
for manufacturers to secure market recognition
for efforts to reduce the environmental impact
of its products.

Benefits of EPEAT

Reduce use of primary materials
Reduce use oftoxic materials

Avoid the disposalofhazardous waste EPEAT'S
requirementthatallregistered products meet
ENERGY star's energy efficiency specifications,
means that these products willconsume less
energy throughout their life.

CE Declaration of Conformity

This product is in conformity with the following
standards

• EN60950-1:2006+A11:2009+A1:20
10+A12:2011 (Safety requirement of
Information Technology Equipment).

• EN55022:2010 (Radio Disturbance
requirement of Information Technology
Equipment).

• EN55024:2010 (Immunity requirement of
Information Technology Equipment).

• EN61000-3-2:2006 +A1:2009+A2:2009
(Limits for Harmonic Current Emission).

• EN61000-3-3:2008 (Limitation ofVoltage
Fluctuation and Flicker) following provisions
of directives applicable.

• 2006/95/EC (LowVoltage Directive).

• 2004/108/EC (EMC Directive).

• 2009/125/EC (ErP Directive, EC No.
1275/2008 Implementing Directive

for Standby and Off mode power

consumption).

and is produced by a manufacturing organization

on ISO9000 level.

• ISO9241-307:2008 (Ergonomic
requirement, Analysis and compliance test
methods for electronic visualdisplays).

• GS EK1-2000:2011 (GS mark requirement).

• prEN50279:1998 (Low Frequency Electric

and Magnetic fields forVisualDisplay).

• MPR-II (MPR:1990:8/1990:10 Low
Frequency Electric and Magnetic fields).

• TCO certified (Requirement for
Environment Labeling of Ergonomics,
Energy, Ecology and Emission,TCO: Swedish
Confederation of ProfessionalEmployees)

forTCO versions.

Energy Star Declaration

(www.energystargov)

As an ENERGY STAR® Partner; we

have determined that this product
meets the ENERGYSTAR®

guidelines for energy efficiency.

Q Note

We recommend you switch offthe monitor
when it is not in use for a long time.

29

8: Regulatory Infomation

Federal Communications Commission (FCC)
Notice (U.S. Only)

@ This equipment has been tested and found

to comply with the limits for a Class B digital

device, pursuant to Part 15 ofthe FCC
Rules.These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.

This equipment generates, uses and can

radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference

to radio communications. Howeverthere

is no guarantee that interference willnot
occur in a particular installation. Ifthis
equipment does cause harmful interference

to radio ortelevision reception, which can

be determined byturningthe equipment
offand on, the user is encouraged to tryto
correct the interference by one or more of

the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the
equipment and receiver

• Connect the equipment into an outlet on

a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced
radio/TV technician for help.

o Changes or modifications not expressly

approved bythe party responsible for

compliance could void the user's authority

to operate the equipment.

Use only RF shielded cable that was supplied
with the monitorwhen connectingthis monitor
to a computer device.

To prevent damage which may result in fire or

shock hazard, do not expose this appliance to

rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS

ALL REQUIREMENTS OFTHE CANADIAN

INTERFERENCE-CAUSING EQUIPMENT

REGULATIONS.

FCC Declaration of Conformity

Declaration of Conformity for Products Marked
with FCC Logo,

United States Only

F©

This device complies with Part 15 ofthe FCC

Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any

interference received, including interference that

may cause undesired operation.

Commission Federale de la Communication

(FCC Declaration)

@ Cet équipement a été testé et déclaré

conforme auxlimrtes des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conçues de façon à fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
installation résidentielle. CET appareil
produit, utilise et peut émettre des
hyperfréquences qui, si l'appareiln'est
pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence

30

8. Regulatory Infomation

d'interférences dans le cadre d'une
installation particulière. Sicet appareilest
la cause d'interférences nuisibles pour

la réception des signaux de radio ou de
télévision, ce quipeut être décelé en
fermant l'équipement, puis en le remettant

en fonction, l'utilisateur pourrait essayer de

corriger la situation en prenant les mesures

suivantes:

• Réorienter ou déplacer l'antenne de
réception.

• Augmenter la distance entre l'équipement
et le récepteurs

• Brancher l'équipement sur un autre circuit

que celuiutilisé par le récepteur

• Demander l'aide du marchand ou d'un

technicien chevronné en radio/télévision.

O Toutes modifications n'ayant pas reçu

l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.

N'utiliserque des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.

CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.

EN 55022 Compliance (Czech Republic Only)

Thisd»vica bebnga to category Q davesa bb described in EN SS022, ynless il Ib ^¡eciti­caJly alaiBd 1het it is a Class A iSvi» on the ^ecrticaliDn label. The fbllowirig a^isB to
dBuicBS in Class A □! EN 55G22 (radius □! prolactDi^ up ta 30 melsrs). TTia uaar

dBiiica is obligecl tc taka all Btepe necasso^ to lemcruB sources at inlBifarance 1d tale-

bcmmynibatiDn crolhBi devices.

Poioid nanrnB tjrpowdmSttku poCitateLiwlBnD, iaapadd dodotfittyApodiG 9^SS0££,
qudA autamallckv do trUy 9 podia SSfl22,PrDzs№eiil'zB?Beendda itTdy A(cHrann6
pdsrm 30n4 podle EN SSdSZ ^Btl nteledujlcl. Do(de-lllt ru^rblekcnHill«Bifilch rtebo
pTi^^zB№anl )e Li2tvBtBl povinnen pniv^takovd opalfgnri abyndartodstTHnll.

a\ the

Polish Centerfor Testing and Certification Notice

The equipment should draw powerfrom a

socket with an attached protection circuit (a
three-prong socket). All equipment that works
together (computer; monitor printer; and so on)

should have the same power supply source.
The phasing conductor ofthe room's electrical

installation should have a reserve short-circuit

protection device in the form ofa fuse with a

nominalvalue no largerthan 16 amperes (A).
To completely switch offthe equipment, the

power supply cable must be removed from the

power supply socket, which should be located

nearthe equipment and easily accessible.
A protection mark "B" confirms thatthe

equipment is in compliance with the protection

usage requirements ofstandards PN-93/T-42107
and PN-89/E-06251.

tVy rna ga nia P o ts kie g o C e n irur n B a d an i C eriyjika cji

uizad,(tiiii; pfmicho byt j'a.'iiUhî r. gdia,>i3i y pizy

sr pcstei Ьс1ф4шз113(а □ sv;

biaplËCzeàacws "В" poi^icid/s и

u/yilcnvania yawanymi w №-iri''l Ч21071 Г>'-1ЮТНЮгя.

P o zo sta fe in siru kc je b e z pie c ze ^s f w c

* Nk oalcr/.y iiiytsai 1л1ушк «dapicicorj-ch lub usuvaf ktriki cbwcdu (KhiMiVitijo a wiyczld.

Jc'Jx'lL kohauxncjcsi pvzL'dlu/ac.'a СЛ nak'7}i uîyf phietiiiiaeta O-ZyltW'egc i
pyivLdba‘»ii роЦсАшусп prntviodcni ocltramyiit.

* SysiiTni kaiapulccnwy ntiluzyjca'hci^lcciryc pr/od □ayjynu, cb’iVilDwyinl wjmwiaird Lib ipad-

'I, di'iiksi'ltah ]tCwijiny by^ .I^ilâiw

wyfiia^aitairil 'bc,<pit:i:,<t:teLv'i

31

№c mI(:>>' tD/kwSi hapüj6v, aiti iMyCb |riyi№>v M SyMCIti ktiiTipuh']

IfOiOpjicrOwy pQviitieii л1а]<1оп'а^ ai« i tlaJa od i ihàdcl depla. IVinedbi.

niu nalLzy btakasrac a№ura*iv wunlylaLrjnyLli. Nalciy urukac klaiijwnaa lia^ycK papoenii« pnJ

kompuliTT amy umiKZ4izajua катриЬтга u HaBiymTninjsco Ьт/ TTUzLiskoici cyrkulacj i pimi-

8: Regulatory Infomation

North Europe (Nordic Countries) Information

Placering/Ventilation

YARNING:

FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÄTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÄPLATS.

Placering/Ventilation

ADVARSEL:

S0RG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMTTILG^NGELIGE.

Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO

VOIDAAN TARVITTAESSA HELPOSTI

IRROTTAA PISTORASIASTA.

Plassering/Ventilasjon

ADVARSEL:

NÄR DETTE UTSTYRET PLASSERES, MÀ
DU PASSE PÄ AT KONTAKTENE FOR
ST0MTILF0RSEL ER LETTE Ä NÄ.

BSMI Notice (Taiwan Only)

Ergonomie Hinweis (nur Deutschland)

Dervon uns gelieferte Farbmonitor entspricht

den in der "Verordnung über den Schutz vor

Schäden durch Röntgenstrahlen'' festgelegten
Vorschriften.

Aufder Rückwand des Gerätes befindet sich

ein Aufkleber, der aufdie Unbedenklichkeit der

Inbetriebnahme hinweist, da dieVorschriften

über die Bauart von Störstrahlern nach Anlage

III o 5 Abs. 4 der Röntgenverordnung erfüllt sind.

Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist daraufzu
achten, daß

1. Reparaturen nur durch Fachpersonal
durchgeführt werden.

2. nur original-Ersatzteile verwendet werden.

3. beiErsatz der Bildröhre nur eine
bauartgleiche eingebaut wird.

Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte

Lesbarkeit und erhöhte Augenbelastung beizu

geringem Zeichenkontrast wären die Folge).

Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger

© AGHTUNG: BEIM AUFSTELLEN

DIESES GERÄTES DARAUF

AGHTEN, DAß NETZSTEGKER UND

NETZKABELANSGHLUß LEIGHT

ZUGÄNGLIGH SIND.

32

8. Regulatory Infomation

EU Energy Label

The European Energy Label informs you on

the energy effciency class ofthis product.

The greenerthe energy effciency class ofthis
product is the lowerthe energy it consumes.

On the label, you can fnd the energy effciency
class, the average power consumption of

this product in use and the average energy

consumption for 1 year

China RoHS

The People's Republic ofChina released a

regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products produced and sold for China
market have to meet China RoHS request.

<m

(Cr6+) (PBB) (PBDE)

(Pb) (Hg)

o
X

(Cd)
o o o o o
o o o o o

X o o o o o

^mmmm

X o o o o o
X o o o o o

© Note

The EU Energy Labelwillbe ONLY applied on

the models bundlingwith HDMI andTVtuners.

(hSa^iESSitiiR

ffi!lS5!*(cd/W) >105 I

tm m is i 1 as I

iifflli*(a,a®®i5il'tHfl=i5fi№H = htlDV/'Ww.eneravlabei.gov.cn/

GB 21520-2008 I

33

9. Customer care and warranty

9. Customer care and

warranty

9.1 Philips’ Flat Panel Monitors Pixel

Defect Policy

Philips strives to deliverthe highest quality
products.We use some ofthe industry's most
advanced manufacturing processes and practice
stringent quality control. However; pixelor
sub pixeldefects on theTFT Monitor panels
used in flat panelmonitors are sometimes
unavoidable. No manufacturer can guarantee

that allpanels willbe free from pixeldefects;

but Philips guarantees that any monitorwith an
unacceptable number of defects willbe repaired
or replaced underwarranty.This notice explains

the differenttypes ofpixeldefects and deflnes

acceptable defect levels for each type. In order

to qualify for repair or replacement under

warranty; the number ofpixeldefects on aTFT
Monitor panelmust exceed these acceptable
levels. For example; no more than 0.0004% of

the sub pixels on a monitor may be defective.

Furthermore; Philips sets even higherquality
standards for certain types or combinations
of pixeldefects that are more noticeable than
others.This policy is valid worldwide.

black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixeldefects appear on the screen
in different ways.There are two categories of
pixeldefects and severaltypes ofsub pixel
defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'.That is; a bright dot is
a sub-pixelthat stands out on the screen when
the monitor displays a dark pattern.There are
the types of bright dot defects.

One lit red; green or blue sub pixel.

subpixel

RGB

Pixels and Sub pixels

A pixel; or picture element; is composed of

three sub pixels in the primary colors of red;

green and blue. Many pixels togetherform an
image. When all sub pixels ofa pixelare lit; the

three colored sub pixels together appear as a

single white pixel.When allare dark; thethree
colored sub pixels together appear as a single

pixel

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green =Yellow

- Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

34

9. Customer care and warranty

© Note

A red or blue bright dot must be more than 50
percent brighterthan neighboring dots while
a green bright dot is 30 percent brighterthan
neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels

that are always dark or 'off.That is, a dark dot is

a sub-pixelthat stands out on the screen when
the monitor displays a light pattern.These are
the types of black dot defects.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Totalbright dot defects ofalltypes 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

1 dark subpixel 5 orfewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Totalblack dot defects ofalltypes 5 orfewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

Totalbright or black dot defects ofalltypes 5 orfewer

Proximity of Pixel Defects

Because pixeland sub pixels defects ofthe
same type that are nearto one another may be
more noticeable, Philips also specifies tolerances

forthe proximity of pixeldefects.

Pixel Defect Tolerances

In orderto qualify for repair or replacement
due to pixeldefects during the warranty period,

aTFT Monitor panel in a Philips fiat panel

monitor must have pixelor sub pixeldefects
exceeding the tolerances listed in the following

tables.

© Note

1. 1or2 adjacent sub pixeldefects = 1 dot defect

2. This monitor is ISO9241-307 compliant, Class-I compliant.(ISO9241-307: Ergonomic requirement,
analysis and compliance test methods for electronic visualdisplays)

3. ISO9241-307 is the successor offormerly known ISO13406 standard, which is withdrawn by the

InternationalOrganisation forStandardisation (ISO) per: 2008-11-13.

35

9. Customer care and warranty

9.2 Customer Care &Warranty

Forwarranty coverage information and addrtionalsupport requirement valid foryour region, please visit
www.philips.com/support website for details.You may also contact your localPhilips Customer Care
Center number listed below.

Contact Information forWESTERN EUROPE region:

Country ASC Consumer care number Price

Germany Siemens l&S [phone] €0.09
United Kingdom Invec Scotland [phone] Localcalltariff

Ireland Invec Scotland [phone] Localcalltariff

Spain Eatsa Spain [phone] €0.10

Finland A-novo [phone] Localcalltariff
France A-novo [phone] €0.09

Greece Allman Hellas [phone] Free of charge

Italy A-novo [phone] €0.08
Netherlands E Care [phone] €0.10
Denmark A-novo [phone] Localcalltariff
Norway A-novo [phone] Localcalltariff

Sweden A-novo [phone] Localcalltariff

Poland Zolter [phone] Localcalltariff

Austria Siemens l&S [phone] €0.07

Belgium E Care [phone] €0.06
Luxembourg E Care [phone] Localcalltariff
Portugal Eatsa Spain [phone] Localcalltariff

Switzerland A-novo [phone] Localcalltariff

36

9. Customer care and warranty

Contact Information for CENTRAL AND EASTERN EUROPE region:

Country Call center ASC Consumer care number

Belarus NA IBA [phone]
Bulgaria NA LAN Service [phone]

Croatia NA Renoprom [phone]

Estonia NA FUJITSU [phone]
Latvia NA “ServiceNet LV” Ltd. [phone]
Lithuania NA UAB "Servicenet" [phone]
Romania NA Blue Ridge Inti. [phone]

Serbia &

Montenegro

Slovenia NA PC H.and [phone]

Ukraine

Russia

Slovakia NA Datalan Service [phone]
Turkey NA Techpro [phone]
Czech Rep. NA Asupport 800 100 697

Hungary

NA Kim Tec d.o.o. [phone]

NA Comel [phone]
NA Topaz-Service Company [phone]
NA CPS [phone] (for repair)
NA CEEE Partners [phone] (for sales)

NA Serware [phone]
NA Profi Service [phone]

Contact Information for LATIN AMERICA region:

Country Call center Consumer care number

Brazil

Argentina 0800 3330 856

Contact Information for China:

China
Consumer care number : 4008 800 008

Contact Information for NORTH AMERICA :

Country Call center ASC Consumer care number

U.S.A. EPI - e-center Qwantech [phone]
Canada Supercom Supercom [phone]

Vermont

0800-7254101

37

9. Customer care and warranty

Contact Information for APMEA region:

Country Call center ASC Consumer care number

Australia NA AGOS NETWORK PTY LTD 1300 360 386

New Zealand NA VisualGroup Ltd. 0800 657447
Hong Kong /

Macau

India NA REDINGTON INDIA LTD

Indonesia NA

South Korea NA PCS One Korea Ltd. 080-600-6600

Malaysia NA

Pakistan NA Philips Consumer Service (9221) 2737411-16

Singapore NA

Taiwan

Thailand NA

South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888
United Arab

Emirates
Israel NA Eastronics LTD 1-800-567000

Vietnam NA

Philippines NA Glee Electronics, Inc.

Sri Lanka NA

Bangladesh NA

Nepal NA

Cambodia NA

NA Smart PixelsTechnology Ltd.

PT. Gadingsari elektronika
Prima

After Market Solutions (CE)
Sdn Bhd

Philips Electronics Singapore
Pte Ltd (Philips Consumer

Care Center)

PCCW
Teleservices
Taiwan

NA

FETEC.CO 0800-231-099

Axis Computer System Co.,

Ltd.

AL SHAHD COMPUTER

L.L.C

FPT Service Informatic

Company Ltd.

no distributor and/or service
provider currently

Distributor: Computer Source
Ltd (warranty buy-out)

Distributor: Syakar Co. Ltd
(warranty buy-out)

Distributor: Neat Technology
Pte Ltd (Singapore) (warranty

buy-out)

Hong Kong:Tel: [phone]
Macau:Tel: [phone]

Tel: [phone]
SMS: PHILIPS to 56677

Tel: [phone],
7511530

603 7953 3370

(65) 6882 3999

[phone]

00971 4 2276525

[phone] Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province

[phone] to 34,
[phone] to 60

880-2-9141747,9127592
880-2-8128848/ 52

977-1-4222395

855-023-999992

38

10.Troubleshooting & FAQs

10. Troubleshooting & FAQs

10.1 Troubleshooting

This page deals with problems that can be
corrected by a user. Ifthe problem stillpersists
after you have tried these solutions, contact
Philips customer service representative.

Q Common Problems No Picture (Power LED not lit)

• Make sure the power cord is plugged into
the power outlet and into the back of the

monitor

• First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned on.

• Make sure the signalcable is properly

connected to your computer

• Make sure the monitor cable has no bent

pins on the connect side. If yes, repair or
replace the cable.

• The Energy Saving feature may be activated

Screen says

satisfactory, you can do manualadjustments

via the OSD menu.

Q Note

The Auto Function is notapplicable in DVI-

Digitalmode as it is not necessary

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps

• Disconnect the monitor from mains power
source immediately for safety

• Contact with Philips customer service
representative immediately.

Q Imaging Problems

Image is not centered

• Adjust the image position using the “Auto”

function in OSD Main Controls.

• Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

Image vibrates on the screen

• Check that the signalcable is properly
securely connected to the graphics board
or PC.

Vertical flicker appears

Check cable connection

• Make sure the monitor cable is properly
connected to your computer (Also refer to

the Quick Start Guide).

• Check to see ifthe monitor cable has bent
pins.

• Make sure the computer is turned on.

AUTO button doesn't function

• The auto function is applicable only in

VGA-Analog mode. Ifthe result is not

• Adjust the image using the “Auto” function
in OSD Main Controls.

• Eliminate the verticalbars using the Phase/
Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

Horizontal flicker appears

Adjust the image using the “Auto” function

in OSD Main Controls.

39

10.Troubleshooting & FAQs

• Eliminate the verticalbars using the Phase/
Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

Image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on
On-Screen Display.

An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.

• Uninterrupted display of stillor static
images over an extended period may cause

"burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn­in", "after-imaging", or "ghost imaging" is a

well-known phenomenon in monitor panel
technology In most cases, the "burned in"

or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time

after the power has been switched off.

• Always activate a moving screen saver
program when you leave your monitor
unattended.

• Always activate a periodic screen refresh

application if your monitor willdisplay

unchanging static content.

• Failure to activate a screen saver; or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that willnot
disappear and cannot be repaired.The
damage mentioned above is not covered
under your warranty

Image appears distorted.Text is fuzzy or
blurred.

• Set the PC's display resolution to the same
mode as monitor's recommended screen
native resolution.

Green, red, blue, dark, and white dots appears
on the screen

• The remaining dots are normal
characteristic of the liquid crystalused in

today's technology, Please refer the pixel

policy for more detail.

The "power on" light is too strong and is

disturbing

• You can adjust “power on” light using the
power LED Setup in OSD main Controls.

Q Audio problem

No sound

• Check if audio cable is connected to PC

and monitor correctly.

• Ensure audio is not muted. Press OSD
“Menu”, select “Audio” then “Mute”. Check
it on “Off” position.

• Press “Volume” in OSD main controlto

adjust the volume.

Q USB problem

USB peripherals are not working

• Check if USB upstream cable is connected

to your monitor correctly.

• Turn your monitor OFF and ON once

again.You may need to install/reinstallUSB

drivers in your PC and ensure hub is active.

• Reconnect your USB peripherals.

For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.

10.2SmartControl Premium FAQs

Q1. I change the monitor on aPCtoa

different one and the SmartControl
Premium becomes un-usable, what do
I do?

Ans.: Restart your PC and see if

SmartControlPremium can work.
Otherwise, you willneed to remove
and re-installSmartControlPremiumto
ensure proper driver is installed.

Q2. The SmartControl Premium functions

worked well before, but it does not
work anymore, what can I do?

40

10.Troubleshooting & FAQs

Ans.: Ifthe following actions were executed,

the monitor driver may need to be re

installed.

• Changed video graphic adapter to another
one

• Updated video driver

• Activities on OS, such as service pack or
patch

• Run Windows Update and updated
monitor and/or video driver

• Windows was booted with the monitor
power off or disconnected.To ^nd out,
please right click My Computer and click
on Properties->Hardware-> Device
Manager If you see “Plug and Play Monitor”
shows under Monitor; then you need to
re-install. Simply remove SmartControl
Premium and re-install it.

Q3. After installing SmartControl Premium,

when clicking on SmartControl

Premium tab, nothing shows up after a

while or a failure message shows, what

happened?

Ans.: It might be your graphic adaptor is not

compatible with the SmartControl
Premium. Ifyour graphic adaptor is one
ofthe above mentioned brands, tryto
download the most updated graphic

adaptor driverfrom corresponding

companies'web site. Installthe driver
Remove SmartControlPremium, and
re-install it once more.
If it is stillnot working, we are sorry that

the graphic adaptor is not supported.

Please visit Philips website and check
ifan updated SmartControlPremium
driver is available.

Q4. When I click on Product Information,

only partial information is shown, what

happened?

Ans.: It might be your graphic card adaptor

driver is not the most updated

version which fully supporting DDC/

CI interface. Pleasetryto download

the most updated graphic adaptor

driverfrom corresponding companies'

web site. Installthe driver Remove

SmartControlPremium and re-install it
once more.

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence

Function.What can I do?

Ans.: Philips Service center has a right to

askfor legitimate identification and
authorization, in orderto establish

ownership ofthe monitor

Please note that the anti-theft
deterrence function is provided as a
convenient free option. Managing PIN
numbers isthe sole responsibility ofthe
individualuser orthe organization who
sets it.

In case the PIN number is forgotten,

Philips service center can re-set it
foryou at a nominalcharge after
verification ofownership. Please note
that this activity is not covered by

standard warranty terms.

Q6. In a monitor with the Smartlmage

feature, the sRGB scheme of color
temperaturefunction in SmartControl

Premium is not responding, why?

Ans.: When Smartlmage is enabled, the sRGB

scheme is disabled automaticallyTo use

sRGB, you need to disable Smartlmage
with the @7 button at the front bezel

ofyour monitor

41

10.Troubleshooting & FAQs

10.3 General FAQs

Q1: When I install my monitor what should

I do ifthe screen shows 'Cannot
display this video mode'?

Ans.: Re com me nded r eso lution f orth is

monitor: 19 20 x 1 080 @ 60 Hz.

• U np lug all cables, the n c onn ect you r P C to

the mo nito r th at y ou use d previous ly.

• In the Wi ndo ws Sta rt M enu, selec t Settin gs/

Con trolPanel. In the Con trolPanel

Win dow, s elect th e D isp lay icon . In side th e

Dis play Co ntrolPane l, se lec t the 'S ettin gs'

tab. Un der the se tting ta b, in bo x la belled

'des kto p area', move the sid eba r to 19 20 x

108 0 pixel s.

• O pe n 'A dva nced P rop ert ies' and se t th e

Ref resh Rate to 6 0 H z, then click O K.

• Resta rt y our com pu ter and repea t step 2

and 3 to ve rify tha t yo ur PC is s et a t 19 20

x 10 80 @ 60 H z.

• S hut do wn you r co mp ute r di sco nne ct y our

old monito r an d reconne ct y our Ph ilips

monitor

• Turn o n your monito r an d then turn on

you r PC.

Q2: What is the recommended refresh

rate for monitor?

Ans.: Re com me nded r efre sh rate in monito rs

is 6 0 H z, In ca se ofany d istu rba nce on

screen, yo u can s et it up to 75 Hz to

see ifth at r em ove s th e d istu rba nce .

Q3: What are the .inf and .icm files on the

CD-ROM? How do I install the drivers
(.inf and .icm)?

Ans.: These are the dri verfiles for you r

monitor Fo llow the instructio ns i n your

use r m anu alto ins tallthe driv ers .Yo ur

com puter may as k you for m on itor

driv ers (.in fan d .ic m files ) or a d rive r

disk wh en you firs t installyou r m onitor.

Followthe inst ruction sto inse rtth e

com panion CD -R OM inc lud ed inth is

pac kag e. M on itor drivers (.infan d .icm

files ) w illbe installed auto ma tica lly.

Q4: How do I adjust the resolution?

Ans.: You rvid eo car d/graph ic d riveran d

monitortog eth er d ete rmin e the

ava ilab le r eso lutions.You ca n s electth e

des ired resolu tion un der Wi ndo ws®

Con trolPanelw ith the "D isplay

pro perties".

Q5: What if I get lost when I am making

monitor adjustments via OSD?

Ans.: Simply p ress the OK bu tton, th en sel ect

'Re set' to reca llallofth e o rigi nalf actory

settings.

Q6: Is the monitor screen resistant to

scratches?

Ans.: In g ene ral it is rec om me nde d th at

the pan els urfa ce is n ot s ubj ected to

exc ess ive sho cks an d is pro tec ted from

sha rp o r blunt objects.W hen ha ndling

the mo nito r m ake sure th at there is

no pres sur e o rfor ce applied to the

pan elsurfa ce side .Th is m ay affect you r

war ran ty c ond itio ns.

Q7: How should I clean the monitor

surface?

Ans.: F or normal cle aning, use a c lean, s oft

clot h. F or exte nsi ve c lea ning, p lease u se

isop rop yla lcoh ol. Do not use ot her

solv ents such as ethylalcoh ol, etha nol ,

ace tone, h exa ne, etc .

Q8: Can I change the color setting of my

monitor?

Ans.: Yes , yo u c an change your c olor setting

thro ugh OSD con trolasth e follo wing

pro ced ures:

• Press "OK" t o show the OSD (On Sc ree n

Dis play ) m enu

• Press "Down Ar row " to select the option

"Co lor" the n p ress "O K" to e nte r co lor

setting, the re are three s etti ngs as bel ow.

42

10.Troubleshooting & FAQs

1. ColorTemperature:The six settings are
5000K, 6500K, 7500K, 8200K, 9300K

and 11500K. With settings in the 5000K

range the panelappears "warm, with a
red-white colortone'', while a 11500K

temperature yields "cool, bluewhite
toning".

2. sRGB:This is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc).

3. User Defne:The user can choose his/
her preference color setting by adjusting
red, green blue color

Q Note

A measurement ofthe color of light radiated
by an object while it is being heated.This
measurement is expressed in terms of

absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.

Q9:

Can I connect my monitor to any PC,

workstation or Mac?

Ans.:

Yes. AllPhilips monitors are fully

compatible with standard PCs, Macs
and workstations.You may need a cable
adapterto connect the monitorto
your Mac system. Please contact your

Philips sales representative for more

information.

"after-imaging" or "ghost imaging",

on your screen. "Burn-in", "after
imaging", or "ghost imaging" is a well­known phenomenon in monitor panel

technology In most cases, the "burned

in" or "atter-imaging" or "ghost imaging"
willdisappear gradually over a period of
time afterthe power has been switched

off.
Always activate a moving screen saver

program when you leave your monitor

unattended.
Always activate a periodic screen

refresh application ifyourmonitorwill

display unchanging static content.

© Warning

Failure to activate a screen saver or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that willnot disappear and cannot be
repaired.The damage mentioned above is not
covered underyourwarranty.

Q12: WhyismyDisplaynotshowing

sharp text, and is displaying jagged characters?

Ans.: Your monitorworks best at its native

resolution of 1920 x 1080 @ 60 Hz. For

best display, please use this resolution.

Q10:

Are Philips monitors Plug-and-Play?

Ans.:

Yes, the monitors are Plug-and-Play

compatible with Windows 7/Vista/XP/
NT, Mac OSX, Linux

What is Image Sticking, or Image Burn-

Q11:

in, or After Image, or Ghost Image in
monitor panels?

Ans.:

Uninterrupted display ofstillor static
images over an extended period
may cause "burn in", also known as

43

PHILIPS

© 2012 Koninklijke Philips Electronics N.V. All rights reserved.

Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.

Specifications are subject to change without notice.

Version: M4271PE1T