Philips 25M2N3200W/00 User manual

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25M2N3200W

User manual 1 Customer care and warranty 19

Troubleshooting and FAQs 23

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Table of Contents

1. Important ...................................... 1

1.1 Safety precautions and

maintenance ..................................1

1.2 Notational Descriptions .............. 3

1.3 Disposal of product and packing

material ............................................4

2. Setting up the monitor .............. 5

2.1 Installation ......................................5

2.2 Operating the monitor ................ 6

2.3 Remove the Base Assembly for

VESA Mounting .............................9

3. Image Optimization ................. 10

3.1 SmartImage ................................. 10

3.2 SmartContrast ............................. 11

4. Adaptive Sync ............................ 12

5. Designs to prevent computer

vision syndrome (CVS) .............13

6. TechnicalSpecications ...........14

6.1 Resolution & Preset Modes ..... 17

7. Power Management ................18

8. Customer care and warranty ..19

8.1 Philips’ Flat Panel Monitors Pixel

Defect Policy ................................ 19

8.2 Customer Care & Warranty ..... 22

9. Troubleshooting & FAQs ......... 23

9.1 Troubleshooting ......................... 23

9.2 General FAQs ............................... 24

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1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

1.1 Safety precautions and

maintenance

Warnings

Use of controls, adjustments or

procedures other than those specied

in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Operation

• Please Keep the monitor out of

direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

• Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty.

• Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.

• Do not block the ventilation holes on the cabinet.

• When positioning the monitor, make sure the power plug and outlet are easily accessible.

• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

• Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

• Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.

• Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.

• Do not subject the monitor to severe vibration or high impact conditions during operation.

• To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the

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monitor damage will not be covered under warranty.

• Do not knock or drop the monitor during operation or transportation.

• Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :

• Looking at something varying

distances after a long period focusing on the screen.

• Conscious Blinking often while

you work.

• Gently closing and rolling your

eyes to relax.

• Reposition your screen to appro-

priate height and angle according to your height.

• Adjusting the brightness and

contrast to appropriate level.

• Adjusting the environment light-

ing similar to that of your screen

brightness, avoid the uorescent

lighting, and surfaces that don’t

reect too much light.

• Seeing a doctor if your symp-

toms.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

• Oil-based cleaning solutions may damage the plastic parts and void the warranty.

• Unplug the monitor if you are not going to use it for an extensive period of time.

• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.

• If your monitor gets wet, wipe it with dry cloth as soon as possible.

• If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.

• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

• Temperature: 0-40°C 32-104°F

• Humidity: 20-80% RH

Important information for Burn-in/ Ghost image

• Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content.

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Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen.

• “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burnin” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

• The casing cover should be opened

only by qualified service personnel.

• If there is any need for any

document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

• For transportation information,

please refer to “Technical Specifications”.

• Do not leave your monitor in a car/

trunk under direct sun light.

Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings Throughout this guide, blocks of text

may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note This icon indicates important information and tips that help you make better use of your computer system.

Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied

by an icon. In such cases, the specic

presentation of the warning is mandated by the relevant regulatory authority.

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1.3 Disposal of product and packing material

Waste Electrical and Electronic Equipment-WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the

locations for dropping o such waste

electrical and electronic, contact your

local government oce, the waste

disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please nd out about the local

regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national takeback initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit

http://www.philips.com/a-w/about/ sustainability.html

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2. Setting up the

* HDMI *DP

Power

25M2N3200W

Quick start

monitor

2.1 Installation

Package contents

*Dierent according to region

Install the base

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. Hold the stand with both hands.

(1) Gently attach the base to the

stand.

(2) Use your ngers to tighten the

screw located at the bottom of the base.

(3) Gently attach the stand to the

VESA mount area until the latch locks the stand.

Caution

Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

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Connecting to your PC

2.2 Operating the monitor

Description of the control buttons

AC power input

HDMI 1 input

HDMI 2 input

DisplayPort input

Audio Out

Kensington anti-theft lock

3 5

Connect to PC

1. Connect the power cord to the back

of the monitor rmly.

2. Turn o your computer and unplug its power cable.

3. Connect the monitor signal cable to the video connector on the back of your computer.

4. Plug the power cord of your computer and your monitor into a nearby outlet.

5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

Press to switch power on. Press more than 3 seconds to

switch power o.

Access the OSD menu

Conrm the OSD adjustment.

Adjust the Game Setting.

Adjust the OSD menu.

Change the signal input source.

Adjust the OSD menu.

SmartImage Game menu. There are multiple selections: Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, Game 1 and Game 2.

Return to previous OSD level.

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Description of the On Screen Display

Main menu Sub menu

What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in

all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Game Mode Input Audio Language System Setup Close

SmartImage

Standard

FPS

Racing

RTS

Movie

LowBlue Mode

EasyRead

Brightness

Contrast

SmartContrast

Gamma

Sharpness

sRGB

Color Temperature

Resolution

Refresh Rate Input Source Adaptive Sync SmartImage

1920X1080 60Hz HDMI 1 On Standard

TXT

6500K

Oﬀ

2.2

Oﬀ

Select

SmartImage

Game Mode

Input

Audio

Language

System

Setup

Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, Game1, Game2

Adaptive Sync

Smart MBR

Crosshair

Shadow Boost

Low Input Lag

SmartResponse

SmartFrame

Input

Volume

Mute

Language

OSD Setting

Smart Size

Pixel Orbiting

Over Scan

Power LED

Resolution Notice

Information

Reset

Brightness Contrast

SmartContrast Gamma Sharpness sRGB Color Temperature Reset

Adaptive Sync On, Adaptive Sync O

MBR Level

O, On, Smart Crosshair On

O, Level 1, Level 2, Level 3

Low Input Lag On, Low Input Lag O

SmartResponse

SmartFrame O

SmartFrame On

Size

Brightness

Contrast

H. position

V. position

HDMI 1 HDMI 2 DisplayPort Auto

0~100

Mute(On, O)

English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar， Nederlands, Português, Português do Brasil，Polski， Русский, Svenska，Suomi，Türkçe， Čeština，Українська, 简体中文,

繁體中文，日本語，한국어

Horizontal

Vertical

Transparency OSD Time out

Screen Size

1:1

Aspect

On, O

Over Scan On, Over Scan O

Power LED 0~4

Resolution Notice On, Resolution Notice O

Model

SN Yes, No

0~100 0~100

On, O

1.8, 2.0, 2.2, 2.4, 2.6 0~100 On, O

Native, Preset, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K Yes, No

0~20

O, Fast , Faster, Fastest

1, 2, 3, 4, 5, 6, 7

0~100

1~Max

On, O

0~100

O, 1, 2, 3, 4 5s, 10s, 20s, 30s, 60s

25''W, 24''W, 23''W, 22''W, 21.5''W, 20''W, 19.5''W, 19''W, 19'', 18.5''W

Basic and simple instruction on the control keys

To access the OSD menu on this Philips display simply use the single toggle button on the rear side of the display. The single button operates like a joystick. To move the cursor, simply toggle the button in four directions. Press the button to select desired option.

The OSD Menu Below is an overall view of the structure

of the On-Screen Display. You can use this as a reference when you want to

work your way around the dierent

adjustments later on.

Resolution notication

This monitor is designed for optimal performance at its native resolution, 1920 x 1080. When the monitor is

powered on at a dierent resolution, an

alert is displayed on screen: Use 1920 x 1080 for best results.

Display of the native resolution alert can

be switched o from Setup in the OSD

(On Screen Display) menu.

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Firmware

The over-the-air (OTA) rmware update

is through the SmartControl software and is easily downloadable through the Philips website. What does SmartControl do? It is an additional software that helps control the photo, audio, and the other on-screen graphic settings of the monitor.

In the “Setup” section, you can check

which rmware version you currently

have and if you need to upgrade or not. In addition, it is important to note that

the rmware upgrades must be done

through the SmartControl software. It is necessary to be connected to a

network when updating the rmware

on SmartControl over-the-air (OTA).

Physical Function

Tilt

20°

-5°

Height adjustment

130mm

Pivot

0°

-90°

Warning

• To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.

• Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

0°

90°

Swivel

-30°

+30°

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2.3 Remove the Base Assembly for VESA Mounting

Before you start disassembling the Display base, please follow the instructions below to avoid any possible damage or injury.

1. Place the monitor face down on a

smooth surface. Pay attention not to scratch or damage the screen.

2. While keeping the release button

pressed, tilt the stand and slide it out.

100mm

0° 90°

-5°

* Display design may dier from those

illustrated.

Warning

• To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.

• Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.

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3. Image Optimization

3.1 SmartImage

What is it?

SmartImage provides presets that

optimize display for dierent types

of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.

Why do I need it?

You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.

How does it work?

SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button.

How to enable SmartImage?

1. Toggle to the left to launch the SmartImage on screen display.

2. Toggle to the up or down to select between the smartImage modes.

3. The SmartImage on screen display will remain on screen for 8 seconds, or you can also toggle to the left to

make conrmation.

There are multiple selections: Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, Game 1 and Game 2

SmartImage

Standard

FPS

Racing

RTS

Movie

LowBlue Mode

EasyRead

Economy

Game 1

Game 2

GAME

• Standard: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you're working with spreadsheets, PDF files, scanned articles or other general office applications.

• FPS: For playing FPS (First Person Shooters) games. Improves dark theme black level details.

• Racing: For playing Racing games. Provides fastest response time and high color saturation.

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• RTS: For playing RTS (Real Time Strategy) games, a user-selected portion can be highlighted for RTS games (through SmartFrame). The picture quality can be adjusted for the highlighted portion.

• Movie: Ramped up luminance, deepened color saturation, dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.

• LowBlue Mode: LowBlue Mode for easy on-the-eyes productivity Studies have shown that just as ultraviolet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light.

• EasyRead: Helps improve reading of text based application like PDF ebooks. By using a special algorithm which increases the contrast and boundary sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast and color temperature of the monitor.

• Economy: Under this profile, brightness, contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption.

• Game 1: User’s preference settings saved as Game 1.

• Game 2: User’s preference settings saved as Game 2.

3.2 SmartContrast

What is it?

Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Why do I need it?

You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays

clear, readable text for oce work.

By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

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4. Adaptive Sync

Adaptive Sync

PC gaming has long been an imperfect experience because GPUs and monitors

update at dierent rates. Sometimes

a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called

“tearing.” Gamers can x tearing with

a feature called “v-sync,” but the image can become jerky as the GPU waits on the monitor to call for an update before delivering new pictures.

The responsiveness of mouse input and overall frames per second are reduced with v-sync, too. AMD Adaptive Sync™ technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready, leaving gamers with unbelievably smooth, responsive, tearing-free games.

• AMD Radeon R9 285

• AMD Radeon R7 260X

• AMD Radeon R7 260

■ Processor A-Series Desktop and Mobility APUs

• AMD A10-7890K

• AMD A10-7870K

• AMD A10-7850K

• AMD A10-7800

• AMD A10-7700K

• AMD A8-7670K

• AMD A8-7650K

• AMD A8-7600

• AMD A6-7400K

• AMD RX 6500 XT

• AMD RX 6600 XT

• AMD RX 6700 XT

• AMD RX 6750 XT

• AMD RX 6800

• AMD RX 6800 XT

• AMD RX 6900 XT

Followed by the graphic card that are compatible.

■ Operating system

• Windows 11/10/8.1/8

■ Graphic Card: R9 290/300 Series & R7 260 Series

• AMD Radeon R9 300 Series

• AMD Radeon R9 Fury X

• AMD Radeon R9 360

• AMD Radeon R7 360

• AMD Radeon R9 295X2

• AMD Radeon R9 290X

• AMD Radeon R9 290

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5. Designs to prevent computer vision syndrome (CVS)

Philips monitor is designed to prevent eye strain caused by prolonged computer use.

Follow below instructions and use Philips monitor to efficiently reduce fatigue and maximum working productivity.

1. Appropriate environment lighting:

• Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.

• Adjusting the brightness and contrast to appropriate level.

2. Good working habits:

3. Ideal working posture

• Reposition your screen to appropriate height and angle according to your height.

4. Choose Philips monitor for easy-oneyes.

• Anti-glare screen: Anti-glare screen

efficiently reduces annoying and distracting reflections that caused eye fatigue.

• Flicker-free technology designs to

regulate brightness and reduce flicker for more comfortable viewing.

• LowBlue mode: Blue light may

cause eye strains. Philips LowBlue mode allows you to set different blue light filter levels for variety working situation.

• EasyRead mode for a paper-like

reading experience, giving a more comfortable viewing experience while dealing with long documents on the screen.

• Looking at something varying distances after a long period focusing on the screen.

• Gently closing and rolling your eyes to relax.

• Conscious blinking often while working.

• Gently stretch your neck, and slowly tilt your head forward, backward, side for pain relief.

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6. Technical Specifications

Picture/Display

Monitor Panel Type VA Backlight W-LED Panel Size 24.5" W (62.2 cm) Aspect Ratio 16:9 Pixel Pitch 0.2832 (H) mm x 0.2802 (V) mm Contrast Ratio (typ.) 3000:1 Recommended

Resolution Maximum Resolution 1920 x 1080 @ 240 Hz Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.) Picture Enhancement SmartImage Game Vertical Refresh Rate 48 Hz - 240 Hz Horizontal Frequency 30 KHz - 274 KHz sRGB YES Flicker Free YES LowBlue Mode YES Monitor Colors 1.07B (8bit+FRC) Adaptive Sync YES EasyRead YES

Over-the-air rmware

update

Connectivity

Signal Input source HDMI 1, HDMI 2, DisplayPort

Connectors

Sync input Separate Sync

Convenience

OSD Languages

Other Convenience VESA mount (100 x 100 mm), Kensington Lock Plug & Play

Compatibility

Stand

Tilt -5 / +20 degree Swivel -30° / +30° Height adjustment 130 mm Pivot -90 / +90 degree

1920 x 1080 @ 60 Hz

YES

2 x HDMI 2.0 (HDCP 1.4, HDCP 2.2) 1 x DisplayPort 1.4 (HDCP 1.4, HDCP 2.2) 1 x Audio out

English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish, Russian,

Swedish, Finnish, Turkish, Czech, Ukranian, Simplied

Chinese, Traditional Chinese, Japanese, Korean

DDC/CI, sRGB, Windows 11/10/8.1/8, Mac OS X

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Power

Consumption

Normal Operation 27.7 W (typ.) 27.7 W (typ.) 27.7 W (typ.) Sleep (Standby mode) 0.5 W (typ.) 0.5 W (typ.) 0.5 W (typ.) O mode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)

Heat Dissipation*

Normal Operation

Sleep (Standby mode)

O mode

Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply Built-in, 100-240VAC, 50/60Hz

Dimensions

Product with stand (WxHxD)

Product without stand (WxHxD)

Product with packaging (WxHxD)

Weight

Product with stand 4.64 kg Product without stand 3.30 kg Product with packaging 7.60 kg

Operating Condition

Temperature range (operation)

Relative humidity (operation)

Atmospheric pressure (operation)

Temperature range (Non-operation)

Relative humidity (Non-operation)

Atmospheric pressure (Non-operation)

Environmental and energy

ROHS YES Packaging 100% recyclable Specic Substances 100% PVC BFR free housing

AC Input Voltage at 100VAC, 60Hz

94.54 BTU/hr (typ.)

1.71 BTU/hr (typ.)

1.02 BTU/hr (typ.)

557 x 508 x 239 mm

557 x 331 x 64 mm

730 x 420 x 188 mm

0°C to 40°C

20% to 80%

700 to 1060hPa

-20°C to 60°C

10% to 90%

500 to 1060hPa

AC Input Voltage at 115VAC, 60Hz

94.54 BTU/hr (typ.)

1.71 BTU/hr (typ.)

1.02 BTU/hr (typ.)

AC Input Voltage at 230VAC, 50Hz

94.54 BTU/hr (typ.)

1.71 BTU/hr (typ.)

1.02 BTU/hr (typ.)

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Cabinet

Color Dark Slate Finish Texture

Note

1. This data is subject to change without notice. Go to www.philips.com/support to

download the latest version of leaet.

2. SmartUniformity and Delta E information sheets are included in the box.

3. In order to update the monitor’s rmware to the latest version, Please download

the SmartControl software from Philips website. It is necessary to be connected to a

network when updating the rmware on SmartControl over-the-air (OTA).

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6.1 Resolution & Preset Modes

H. freq

(kHz)

31.47 720 x 400 70.09

31.47 640 x 480 59.94

35.00 640 x 480 66.67

37.86 640 x 480 72.81

37.50 640 x 480 75.00

35.16 800 x 600 56.25

37.88 800 x 600 60.32

46.88 800 x 600 75.00

48.08 800 x 600 72.19

47.73 832 x 624 74.55

48.36 1024 x 768 60.00

56.48 1024 x 768 70.07

60.02 1024 x 768 75.03

63.89 1280 x 1024 60.02

79.98 1280 x 1024 75.03

67.50 1920 x 1080 60.00

137.26 1920 x 1080 119.98

158.40 1920 x 1080 143.99

274.52 1920 x 1080 239.96

Resolution V. freq (Hz)

Note Please notice that your display works best at native resolution of 1920 x 1080.

For best output performance, please always ensure that your graphic card is capable of achieving the maximum resolution and refresh rate of this Philips display.

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7. Power Management

If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this

automatic power saving feature:

Power Management Denition

VESA Mode Video H-sync V-sync

Active ON Ye s Ye s

Sleep

(Standby

mode)

O mode OFF - -

OFF No No

Power

Used

27.7 W (typ.)

39.7 W

(max.)

0.5 W (typ.)

0.3 W (typ.)

LED

Color

White

White (blink)

OFF

The following setup is used to measure power consumption on this monitor.

• Native resolution: 1920 x 1080

• Contrast: 50%

• Brightness: 40%

• Color temperature: 6500k with full white pattern

Note This data is subject to change without notice.

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8. Customer care and

Sub pixels

Pixels

warranty

8.1 Philips’ Flat Panel Monitors

Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in at panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.

This notice explains the dierent types of pixel defects and denes acceptable

defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.

together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the

screen in dierent ways. There are two

categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

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Three adjacent lit sub pixels (one white pixel).

Note A red or blue bright dot must be

than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub

pixels that are always dark or 'o'. That

is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable,

Philips also species tolerances for the

proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor

panel in a Philips at panel monitor

must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

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BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

1 lit subpixel 2 2 adjacent lit subpixels 1 3 adjacent lit subpixels (one white pixel) 0 Distance between two bright dot defects* >15mm Total bright dot defects of all types 2

BLACK DOT DEFECTS ACCEPTABLE LEVEL

1 dark subpixel 3 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects* >15mm Total black dot defects of all types 3 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

Total bright or black dot defects of all types 5 or fewer

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

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8.2 Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.

For extended warranty, if you would like to extend your general warranty period, an

Out of Warranty service package is oered via our Certied Service Center.

For Warranty Period please refer to Warranty Statement in Important information manual.

If you wish to make use of this service, please be sure to purchase the service within 30 calendar days of your original purchase date. During the extended warranty period, the service includes pickup, repair and return service, however the user will be responsible for all costs accrued.

If the Certied Service Partner cannot perform the required repairs under the oered extended warranty package, we will nd alternative solutions for you, if possible, up to

the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details.

Philips Customer Care Center number listed below.

• Local Standard Warranty Period

• Depend on

dierent Regions

**Proof of original purchase and extended warranty purchase required.

• Extended Warranty Period

• + 1 Year • Local Standard warranty period

• + 2 Years • Local Standard warranty period

• + 3 Years • Local Standard warranty period

• Total Warranty Period

Note Please refer to Important information manual for regional service hotline, which is available on the Philips website support page.

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9. Troubleshooting &

FAQs

9.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

• Make sure the power cord is

plugged into the power outlet and into the back of the monitor.

• First, ensure that the power button

on the rear of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned

on.

• Make sure the signal cable is

properly connected to your computer.

• Make sure the monitor cable has no

bent pins on the connect side. If yes, repair or replace the cable.

• The Energy Saving feature may be

activated

Screen says

  

• Make sure the monitor cable

is properly connected to your computer. (Also refer to the Quick Start Guide).

• Check to see if the monitor cable has

bent pins.

• Make sure the computer is turned on.

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps

• Disconnect the monitor from mains power source immediately for safety

• Contact with Philips customer service representative immediately.

Imaging Problems

Image vibrates on the screen

• Check that the signal cable is properly securely connected to the graphics board or PC.

Image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has

been turned o.

• Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burn-in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

• Always activate a moving screen saver program when you leave your monitor unattended.

• Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

• Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or

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“after-imaging” or “ghost imaging” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Image appears distorted. Text is fuzzy or blurred.

• Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

• The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

* The "power on" light is too strong and

is disturbing

• You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Service contact information listed in Important information manual and contact Philips customer service representative.

* Functionality dierent according to display.

9.2 General FAQs

Q1: When I install my monitor what

should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this

monitor: 1920 x 1080.

• Unplug all cables, then connect your PC to the monitor that you used previously.

• In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

• Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

• Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080.

• Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

• Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh

rate for LCD monitor?

Ans.: Recommended refresh rate in

LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm les?

How do I install the drivers (.inf and .icm)?

Ans.: These are the driver les for your

monitor. Your computer may ask you for monitor drivers (.inf

and .icm les) when you rst

install your monitor. Follow the

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instructions in your user manual,

monitor drivers (.inf and .icm les)

will be installed automatically.

Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver

and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties".

Q5: What if I get lost when I am

making monitor adjustments via OSD?

Ans.: Simply press the button, then

select [Reset] to recall all the original factory settings.

Q6: Is the LCD screen resistant to

scratches?

Ans.: In general it is recommended

that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may

aect your warranty conditions.

Q7: How should I clean the LCD

surface?

Ans.: For normal cleaning, use a clean,

soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of

my monitor?

Ans.: Yes, you can change your color

setting through OSD control as the following procedures.

• Press button to show the OSD (On Screen Display) menu

• Press button to select the option [Color] then press button to enter color setting, there are three settings as below.

1. Color Temperature: The settings

are Native, 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appears "warm, with a red-white color tone", while a 11500K temperature yields "cool, bluewhite toning".

2. sRGB: This is a standard setting

for ensuring correct exchange of

colors between dierent device

(e.g. digital cameras, monitors, printers, scanners, etc).

3. User Dene: The user can choose

his/her preference color setting by adjusting red, green, blue color.

Note A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to

any PC, workstation or Mac?

Ans.: Yes. All Philips LCD monitors are

fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

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Q10: Are Philips LCD monitors Plug-

and- Play?

Ans.: Yes, the monitors are Plug-and-

Play compatible with Windows 11/10/8.1/8, Mac OSX.

Q11: What is Image Sticking, or Image

Burn-in, or After Image, or Ghost Image in LCD panels?

Ans.: Uninterrupted display of still or

static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burn-in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched o. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Q13: How to unlock/lock my hot key?

Ans.: Please press for 10 seconds

to unlock/lock the hot key, by doing so, your display pops out “Attention” to show the unlock/ lock status as shown below illustrators.

  

  

Q14: Where can I nd Important

information manual mentioned

in EDFU?

Ans.: Important information manual

can be download on the Philips website support page.

Q12: Why is my Display not showing

sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor works best at

its native resolution of 1920 x

1080. For best display, please use this resolution.

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This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.

Specications are subject to change without notice.

Version: 25M2N3200E1T