Philips 231S4, 231S4QCB User Manual

231S4

www.philips.com/welcome

EN User manual 1

Customer care and warranty 35

Troubleshooting & FAQs 40

Table of Contents

1. Important ............................................... 1

1.1 Safety precautions and maintenance .1

1.2 Notational Descriptions ............................2

1.3 Disposal of product and packing

material ...............................................................3

2. Setting up the monitor .......................4

2.1 Installation .........................................................4

2.2 Operating the monitor ..............................6

2.3 Remove the Base Assembly for VESA

Mounting ............................................................9

3. Image Optimization ...........................11

3.1 SmartImage ...................................................11

3.2 SmartContrast .............................................12

3.3 Philips SmartControl Premium ..........12

3.4 SmartDesktop Guide .............................19

4. TechnicalSpecications .....................24

4.1 Resolution & Preset Modes .................26

5. Power Management ...........................27

6. Regulatory Information .....................28

7. Customer care and warranty ..........35

7.1 Philips’ Flat Panel Monitors Pixel

Defect Policy .................................................35

7.2 Customer Care & Warranty ...............37

8. Troubleshooting & FAQs ..................40

8.1 Troubleshooting ..........................................40

8.2 SmartControl Premium FAQs ...........41

8.3 General FAQs ..............................................42

1. Important

1. Important

This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take time
to read this user manual before you use your
monitor. It contains important information and
notes regarding operating your monitor.

The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.

1.1 Safety precautions and
maintenance

Warnings

Use of controls, adjustments or procedures

other than those specied in this documentation

may result in exposure to shock, electrical
hazards and/or mechanical hazards.

Read and follow these instructions when
connecting and using your computer monitor.

Operation

• Please Keep the monitor out of direct

sunlight, very strong bright lights and away
from any other heat source. Lengthy
exposure to this type of environment may
result in discoloration and damage to the
monitor.

• Remove any object that could fall into

ventilation holes or prevent proper cooling
of the monitor’s electronics.

• Do not block the ventilation holes on the

cabinet.

• When positioning the monitor, make

sure the power plug and outlet are easily
accessible.

• If turning off the monitor by detaching the

power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.

• Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center)

• Do not subject the monitor to severe
vibration or high impact conditions during
operation.

• Do not knock or drop the monitor during
operation or transportation.

Maintenance

• To protect your monitor from possible
damage, do not put excessive pressure
on the LCD panel. When moving your
monitor, grasp the frame to lift; do not lift
the monitor by placing your hand or fingers
on the LCD panel.

• Unplug the monitor if you are not going to
use it for an extensive period of time.

• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.

• To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.

• If your monitor gets wet, wipe it with dry
cloth as soon as possible.

• If foreign substance or water gets in
your monitor, please turn the power off
immediately and disconnect the power
cord. Then, remove the foreign substance
or water, and send it to the maintenance
center.

• Do not store or use the monitor in
locations exposed to heat, direct sunlight or
extreme cold.

• In order to maintain the best performance
of your monitor and use it for a longer
lifetime, please use the monitor in a
location that falls within the following
temperature and humidity ranges.

1

1. Important

• Temperature: 0-40°C 32-95°F

• Humidity: 20-80% RH

Important information for Burn-in/Ghost
image

• Always activate a moving screen saver
program when you leave your monitor
unattended. Always activate a periodic
screen refresh application if your monitor
will display unchanging static content.
Uninterrupted display of still or static
images over an extended period may cause
“burn in”, also known as “after-imaging” or
“ghost imaging”, on your screen.

• “Burn-in”, “after-imaging”, or “ghost imaging”
is a well-known phenomenon in LCD panel
technology. In most cases, the “burned in”
or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time
after the power has been switched off.

Warning

Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.

1.2 Notational Descriptions

The following subsections describe notational
conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions
or warnings. They are used as follows:

Note

This icon indicates important information and
tips that help you make better use of your
computer system.

Caution

This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.

Warning

This icon indicates the potential for bodily harm
and tells you how to avoid the problem.

Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such

cases, the specic presentation of the warning is

mandated by the relevant regulatory authority.

Service

• The casing cover should be opened only by
qualified service personnel.

• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of “Consumer Information
Center”)

• For transportation information, please refer
to “Technical Specifications”.

• Do not leave your monitor in a car/trunk
under direct sun light.

Note

Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.

2

1. Important

1.3 Disposal of product and packing

material

Waste Electrical and Electronic Equipment­WEEE

This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact

your local government ofce, the waste disposal

organization that serves your household or the
store at which you purchased the product.

Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.

All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.

Please nd out about the local regulations on

how to dispose of your old monitor and packing
from your sales representative.

making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors,
which recycle all materials (products and related
packaging material) in accordance with all
Environmental Laws and taking back program
with the contractor company.

Your display is manufactured with high quality
materials and components which can be
recycled and reused.

To learn more about our recycling program
please visit

http://www.philips.com/sites/philipsglobal/
about/sustainability/ourenvironment/
productrecyclingservices.page

Taking back/Recycling Information for
Customers

Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product,
service and activities.

From the planning, design and production
stages, Philips emphasizes the important of

3

2. Setting up the monitor

2. Setting up the monitor

*VGA

*DVI

231S4

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Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from Koninklijke
Philips N.V.

Monitor drivers
SmartControl software

User’s Manual

使用

前请阅读使用说明

保留备用

Power cable

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Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from Koninklijke
Philips N.V.

Monitor drivers
SmartControl software

User’s Manual

使用

前请阅读使用说明

保留备用

Power cable

2.1 Installation

Package contents

231S4QS

*Depends on the country

Install the base

231S4QS

1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.

2. Hold the base with both hands.

(1) Gently attach the base to the column

until the three guiding pins rest into the
position holes.

(2) Use your ngers to tighten the screw

located at the bottom of the base, and
secure the base to the column tightly.

2

231S4QC

*Depends on the country

1

4

2. Setting up the monitor

231S4QC

1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.

2. Snap in the base in the VESA mount area.

3. Hold the base with both hands.

(1) Gently attach the base to the column

until the three guiding pins rest into the
position holes.

(2) Use your ngers to tighten the screw

located at the bottom of the base, and
secure the base to the column tightly.

2

1

5

2. Setting up the monitor

Connecting to your PC

1 2 3

4

1

2

3

1

AC power input

2

DVI input

3

VGA input

4

Kensington anti-theft lock

2.2 Operating the monitor

Description of the control buttons

Connect to PC

1. Connect the power cord to the back of

the monitor rmly.

2. Turn off your computer and unplug its
power cable.

3. Connect the monitor signal cable to the
video connector on the back of your
computer.

4. Plug the power cord of your computer and
your monitor into a nearby outlet.

5. Turn on your computer and monitor. If the
monitor displays an image, installation is
complete.

3

6

7

25

4

Switch monitor’s power ON and
OFF.

Access the OSD menu

Conrm the OSD adjustment.

Adjust the OSD menu.
Select the SmartPower control

level.

Adjust the brightness level.

Return to previous OSD level.

SmartImage

hot key

modes to select: Ofce, Photo,

Movie, Game, Economy, Off.

1

.

. There are 6

6

2. Setting up the monitor

Description of the On Screen Display









 

Main menu Sub menu

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all
Philips LCD monitors. It allows an end user to
adjust screen performance or select functions
of the monitors directly through an on-screen
instruction window. A user friendly on screen
display interface is shown as below:





Basic and simple instruction on the control
keys

In the OSD shown above, you can press

buttons at the front bezel of the monitor

to move the cursor, and press OK button to

conrm the choice or change.

The OSD Menu

Below is an overall view of the structure of
the On-Screen Display. You can use this as a
reference when you want to work your way
around the different adjustments later on.

Input

Picture

Color

Language

OSD Settings

Setup

VGA

DVI

Picture Format

Brightness

Contrast

SmartContrast

Gamma

Pixel Orbiting

Color Temperature

sRGB

User Define

English, Español, Français, Deutsch, Italiano,
Português, Русский, 简体中文

Horizontal

Vertical

Transparency

OSD Time Out

Auto

Power LED

H.Position

V.Position

Phase

Clock

Resolution Notification

Reset

Information

Wide Screen, 4:3

0~100

0~100

Off, On

1.8, 2.0, 2.2, 2.4, 2.6

Off, On

5000K, 6500K, 7500K,
8200K, 9300K, 11500K

Red: 0~100

Green: 0~100

Blue: 0~100

0~100

0~100

Off, 1, 2, 3, 4

5s, 10s, 20s, 30s, 60s

0, 1, 2, 3, 4

0~100

0~100

0~100

0~100

On, Off

Yes, No

7

2. Setting up the monitor

Resolutionnotication

This monitor is designed for optimal
performance at its native resolution, 1920 ×
1080 @ 60 Hz. When the monitor is powered
on at a different resolution, an alert is displayed
on screen: Use 1920 × 1080 @ 60 Hz for best
results.

Display of the native resolution alert can be
switched off from Setup in the OSD (On
Screen Display) menu.

Physical Function

231S4QS

Tilt

Swivel

Height adjustment

231S4QC

Tilt

Pivot

8

2. Setting up the monitor

2.3 Remove the Base Assembly for

VESA Mounting

231S4QS

Before you start disassembling the monitor
base, please follow the instructions below to
avoid any possible damage or injury.

1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.

2. Use a athead screwdriver to remove four
mylars from the hinge cover.

4. Remove the base assembly.

Note

This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.

100mm

100mm

3. Remove the screws from hinge cover.

9

2. Setting up the monitor

231S4QC

1

2

Before you start disassembling the monitor
base, please follow the instructions below to
avoid any possible damage or injury.

1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.

3. While keeping the release button pressed,
tilt the base and slide it out.

Note

This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.

2. Remove the screws from hinge cover.

1

2

100mm

100mm

10

3. Image Optimization

3. Image Optimization

Photo

Movie

Game

Economy

Office

3.1 SmartImage

What is it?

SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and
sharpness in real time. Whether you're working
with text applications, displaying images or
watching a video, Philips SmartImage delivers
great optimized monitor performance.

Why do I need it?

You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.

How does it work?

SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in
real time with the press of a single button.

How to enable SmartImage?

1. Press to launch the SmartImage on
screen display.

2. Keep pressing to toggle among Ofce,

Photo, Movie, Game, Economy and Off.

3. The SmartImage on screen display will
remain on screen for 5 seconds, or you can

also press "OK" to make conrmation.

There are six modes to select: Ofce, Photo,

Movie, Game, Economy and Off.

SmartImage

ff

• Office:Enhances text and dampens
brightness to increase readability and
reduce eye strain. This mode significantly
enhances readability and productivity when
you’re working with spreadsheets, PDF files,
scanned articles or other general office
applications.

• Photo:This profile combines color
saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded
colors.

• Movie:Ramped up luminance, deepened
color saturation, dynamic contrast and
razor sharpness displays every details in
darker areas of your videos without color
washout in brighter areas maintaining a
dynamic natural values for the ultimate
video display.

• Game:Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this
profile delivers the best gaming experience
for gamers.

11

3. Image Optimization

• Economy:Under this profile, brightness,
contrast are adjusted and backlighting
finetuned for just right display of everyday
office applications and lower power
consumption.

• Off:No optimization by SmartImage.

3.2 SmartContrast

What is it?

Unique technology that dynamically analyzes
displayed content and automatically optimizes
a Monitor's contrast ratio for maximum visual
clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter
images or dimming backlighting for clear display
of images on dark backgrounds.

Why do I need it?

You want the very best visual clarity and
viewing comfort for every type of content.
SmartContrast dynamically controls contrast
and adjusts backlighting for clear, crisp, bright
gaming and video images or displays clear,

readable text for ofce work. By reducing your

monitor's power consumption, you save on
energy costs and extend the lifetime of your
monitor.

Clock/Phase adjustments, RGB White point
adjustment, etc.

Equipped with latest technology in core
algorithm for fast processing and response, this
Windows compliant eye catching animated
Icon based software is ready to enhance your
experience with Philips monitors!

Installation

• Follow the instruction and complete the
installation.

• You can launch after installation is
completed.

• If you want to launch later, you can either
click the shortcut on desktop or toolbar.

How does it work?

When you activate SmartContrast, it will
analyse the content you are displaying in real
time to adjust colors and control backlight
intensity. This function will dynamically enhance
contrast for a great entertainment experience
when viewing videos or playing games.

3.3 Philips SmartControl Premium

The new SmartControl Premium software
by Philips allows you to control your monitor
via an easy to use on-screen graphic interface.
Complicated adjustments are a thing of the
past as this user friendly software guides you
through ne-tuning resolution, Color calibration,

First launch -Wizard

• The first time after installation of
SmartControl Premium, it will automatically
go to Wizard for first time launch.

• The wizard will guide you through
adjustment your monitor performance step
by step.

• You can go to Plug-in menu to launch
wizard later on as well.

• You can adjust more options without
wizard by Standard pane.

12

3. Image Optimization

Start with Standard pane

Adjust menu

• Adjust Menu allows you to adjust
Brightness, Contrast, and Resolution.

• You can follow the instruction and do the
adjustment.

• Cancel prompts user if you want to cancel
installation.

Color menu

• Color Menu allows you to adjust RGB,
Black Level, White Point, Display Gamma,
Calibration, SmartImage, and SmartKolor.

• You can follow the instruction and do the
adjustment.

• Refer to below table for sub-menu item
base on your input.

• Example for Color Calibration.

13