Philips 20HFL3330D-10 User Manual

Philips Hospitality LCD TV: Pro range

EN 20HFL3330D/10

Please ask your local sales support for additional information on correct installation/ positioning of the TV in the room and complementary accessories

DFU-AUG2008

PHILIPS

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Table of contents

1 INTRODUCTION FOR PBS MODE 2 2 REMOTE CONTROL 3

2.1 Remote control 2573 overview (optional) 3

2.2 Guest Remote control overview 3

3 INITIAL SETUP 5

3.1 Virgin mode – Out of box Setting 5

4 SETUP MENU AND PBS MODE BEHAVIOR

4.1 PBS MODE 6

4.2 APPLICATION 6

4.3 SWITCH ON SETTINGS 7

4.4 CONTROL SETTINGS 7

4.5 BLANK CHANNEL 8

4.6 SMARTLOADER TO TV 8

4.7 TV TO SMARTLOADER 8

4.8 STORE 9

4 PRACTICAL HINTS 9

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1 INTRODUCTION TO PBS MODE

The Professional Business Solutions (PBS) mode defines a specific TV or monitor mode (similar to hotel mode). This mode limits the amount of TV controls (e.g. like volume limitation), that a normal user (i.e. hotel guest) can use.

The amount of access can be configured in the setup menu by a super-user (e.g. hotel installer). This manual describes how to setup a television channels using Virgin Mode, configure other TV settings and activate

the PBS mode.

2 REMOTE CONTROL

2.1 PBS Set-Up Remote control 2573 (optional)

Note: Setup mode should be selected for hotel

installer.

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2.2 Guest Remote control 22AV1104/10

1. On/Standby Switches the TV on from standby or back to standby.

2. GUIDE Toggles the Electronic Program Guide on or off. Only active with digital channels.

3. SOURCE Selects connected devices.

4. SUBTITLE Activates or deactivates subtitles.

5. COLOUR KEYS

Selects tasks or teletext pages.

6. ALARM OFF Disable Alarm status - Not applicable for this model.

(DVB-T)

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7. OK Accesses the All channels menu or activates a setting.

8. Navigate the menu.

9. SLEEP Display the sleep timer menu and adjust the sleep timer.

10. P +/- Switches to the next or previous channel.

11. NUMBER KEYS

Selects a channel, page or setting.

12.

Selects a picture format.

13. MHEG CANCEL

Cancels digital text or interactive services (UK only).

14.

Mutes or restores sound.

15.

Increases or decreases volume.

16. MENU/EXIT

Toggles the menu on or off.

17. ALARM ON

Display the Alarm menu - not applicable for this model.

18. TELETEXT

Toggles teletext on or off.

19.

Splits the current channel or source on the left of the screen. Teletext appears on the right.

PBS EN

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3 INITIAL SETUP

1.1 Virgin mode – Out Of Box Setting and Initial

Setup

This TV set includes an installation feature that, at initial set-up of the TV, guides you through the installer menu to apply the proper installation settings. This feature, named Virgin Mode, active when the TV set is unpacked and first powered on, is normally used for installation/setting of first TV set. To save time during a complete setup for hospitality system with more televisions, the settings of this first TV set can be duplicated to other televisions using the cloning mechanism (described in chapters 4.6 and

4.7).

Please select your language

Press OK or the green color key on your remote control to confirm

Before setting PBS Mode to ON, and not using cloning as configuration mechanism, the television must be configured.

Note: In case of cloning the TV settings, Virgin mode can be skipped by pressing the “Menu” button on the television twice.

Follow the Virgin Mode guiding to set all channels/programs

Digital Channels start at Program Number 1, Analogue Channels start at Program Number 900.

Note:The channel list can be customized by hotel installer through Rearrange channel list feature as indicated below. Also rearrange channels can be easily done through using Rename Channels feature by

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entering direct channel numbers and channel name if needed.

After setup/installation is completed, subsequent switching on the TV will not let this Virgin Mode menu to pop up again.

For details refer to consumer TV User Guide.

Preferred customer picture, sound and feature settings - these settings will be used whenever the TV is switched on from mains or standby in PBS Mode

This can be achieved by popping up consumer TV setup menu as below and do Picture/sound setup and channel installation etc accordingly: Apart from manually adjusting picture settings, you can use Smart settings to set your TV to a predefined picture and sound setting.

For details refer to consumer TV User Guide. The installer should change the TV to Home mode by

select Install > Preferences > Location

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4 DISPLAY SETUP MENUS

The TV can display PBS Setup menu by pressing RC2573 MENU key in SETUP mode or by following Guest RC key sequence “319753 ”” key within 10 seconds if high security mode set to Off.

4.1 PBS MODE

To activate PBS Mode, select ON.

The following menu appears.

4.2 APPLICATION

The Application to select is Hotel/Hospital or Business Monitor; this is based on the installer requirement.

When APPLICATION is Hotel/Hospital, the limited Guest TV menu can be accessed by guest as below: Refer to consumer TV User Guide for the description of each menu item.

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When APPLICATION is BUSINESS MONITOR, the normal consumer TV setup menu can be accessed by using guest RC menu key with the additional control features listed in the PBS setup menu.

4.3 SWITCH ON SETTINGS

• WELCOME MESSAGE – Define welcome message

of 2 lines of 20 alphanumeric characters each. The characters used depend on the language selected for consumer operation.

• SWITCH ON VOLUME - The TV will always switch

on (via mains-switch or standby) to this preset value. The On volume setting cannot exceed the max volume. The current volume should follow the on volume, and adjusting on volume should also affect the current volume.

• MAXIMUM VOLUME – refers to the maximum

volume which the guest could adjust to.

• SWITCH ON CHANNEL – choice of channel

number (analog or digital) or an external video source to go to when the TV set is switched on from mains power or standby. In case of LAST STATUS setting, the set will switch to the last channel or source before the TV went to standby or mains power off. This LAST STATUS setting takes priority over the APPLICATION settings.

• POWER ON – Refers to power state after mains

power on. ON means the set should turn On after mains power on, while Standby means the set should turn to standby. LAST STATUS means that the set should switch to the last power state before mains power off.

• DISPLAY MESSAGE – Enable the display of the

welcome message for 30 secs after switching on the set from mains power or standby. However, if OSD Display is OFF, the welcome message display is always disabled, regardless of the Display Message Setting

The letters are entered and navigated through cursor keys and digit keys.

4.4 CONTROL SETTINGS

• TELEVISION BUTTONS LOCKED – Selection of

television buttons locked or unlocked. ON means all television buttons are locked, except the Power button, OFF means all television buttons are enabled, while ALL means all television buttons are locked, including the Power button.

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• REMOTE CONTROL LOCKED – Enable or disable

the operation of the normal remotes. However, when the High Security Mode is OFF, to enter PBS Mode Menu, using the “319753 ”” key sequence is not blocked, even when Remote Control Locked is ON.

• OSD DISPLAY – Enable or disable OSD display

(e.g., channel number or name, sound mode, volume bar, clock, etc.).

• HIGH SECURITY MODE – choice between using

normal consumer RC or PBS setup RC to display the setup menu. When enabled, only the setup RC menu key can display the setup menu. When disabled, both the setup RC menu key and normal guest remote control sequence “319753 ” can display the setup menu.

• AUTO SCART – Enable (ON) or disable (OFF)

autoscart switching or break-in in PBS mode.

• LOW POWER STANDBY - define the power mode

when TV set goes to standby by pressing RC power key or Local Keyboard power key - Green: TV will enter low standby power mode to achieve minimum power consumption; Fast: TV will enter semi-standby mode to achieve fast powering up,

4.5 BLANK CHANNEL

• BLANK CHANNEL - choice of either blank or not

blanking the video for the current channel. In PBS application, the blanked channel is used for off-air radio transmission, e.g., re-modulated FM radio, music CDs etc. The current blank mode should follow the channel blanked status and changing the channel blanked should also blank or unblank the current channel.

4.6 SMARTLOADER TO TV (using USB)

Copy TV configuration data (Video, Audio, Channel Table, PBS Mode settings) from USB Memory stick to TV. Upon copying progress completion, an indication message will feedback to PBS-user (“Settings copied to TV”).

Note:During copying process, the USB memory stick should not be removed to prevent any undersigned functionality of the TV.

Note:During this process, the cloning files NVM_MTK_2K8_EU.BIN and CH_MTK_2K8_EU.BIN are retrieved by TV and update the TV NVM and Channel setup accordingly.

Note:All RC command and local keyboard will be disabled during copying process

Note:It is recommended to do a television switch off/switch on after the cloning is done.

4.7 TV TO SMARTLOADER (using USB)

Note:Channel Blank will apply for the current

channel, to navigate and blank other channels, Blank channel submenu should be selected by clicking on right cursor key as below:

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Copy TV configuration data ( Video, Audio, Channel Table, PBS Mode settings[i.e.Welcome Message, …]) from TV to USB drive.

• Upon copying progress completion, an indication will given as feedback to PBS-user (“Settings copied to USB”)

A 128MB USB Memory Stick with at least 10MB free memory space will be suitable.

Note:During copying process, USB drive should

not be removed to prevent any undersigned functionality of the TV.

Note:After completed, there are 2 files generated in the USB root directory NVM_MTK_2K8_EU.BIN containing the general setting for example, Video/Audio, etc. and CH_MTK_2K8_EU.BIN containing the channel installation setting for example channel list, etc.

Note:All RC command and local keyboard will be disabled during copying process

Note: Normally, the first TV is manually

configured/setup by the hotel installer, then all the data are transferred/ cloned to USB drive through TV to Smart Loader, subsequently, others TVs can be updated by using same USB drive. This cloning feature prevent multi manually setup on all the TV sets, hence, speed up the hotel installation process.

4.8 STORE

Activation of this item will store PBS mode settings. The PBS mode setting will take effect after putting the set to standby.

Important:

Cloning system and configuration setttings, using USB or SerialXpress, is only supported in case of using equal televisions.

5 HOW TO POSITION YOUR TV

VIEWING ANGLE is the most convenient angle at

which a display can be viewed with good visual performance

How a TV and panel are designed:

What to do if viewing angle is not good enough:

• Add tilt (vertical) or swivel (horizontal) to the TV, in order to position the TV in the most optimal situation.

• If the TV is placed above a certain height, it’s advised to always tilt the TV.

Philips has wall mounts with tilt for hotel TVs as optional accessories.

PhilipsisrecommendingtopositiontheTVasmentioned above.PositioningtheTVdifferentlymighthaveimpact ontheviewingangle.Philipsisnotresponsiblefor reducedviewingexperienceduetowrongviewingangle

iftheTVispositioneddifferentlythenrecommended.

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ABC

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www.philips.com/welcome

EN USER MANUAL

DE BENUTZERHANDBUCH

FR MANUEL DE L’UTILISATEUR

NL GEBRUIKERSHANDLEIDING

IT MANUALE D’USO

ES MANUAL DEL USUARIO

PT MANUAL DO UTILIZADOR

EL ΕΓΧΕΙΡΙΔΙΟ ΧΡΗΣΗΣ

Model

www.philips.com/support

Serial

Country Number Tariff

Austria 0810 000205 €0.07/min

Belgium 078250145 €0.06/min

Bulgaria +3592 489 99 96 local

Croatia 01 3033 754 local

Czech Rep 800142840 free

Denmark 3525 8759 local

Finland 09 2311 3415 local

France 0821 611655 €0.09/min

Germany 01803 386 852 €0.09/min

Greece 0 0800 3122 1280 free

Hungary 0680018189 free

Ireland 01 601 1777 local

Italy 840320086 €0.08/min

Luxembourg 40 6661 5644 local

Netherlands 0900 8407 €0.10/min

Norway 2270 8111 local

Poland 0223491504 local

Portugal 2 1359 1442 local

Romania 1-203-2060 local

Russia (495) 961-1111 local

Serbia +381 114 440 841 local

Slovakia 0800 004537 free

Slovenia 01 280 95 22 local

Spain 902 888 784 €0.10/min

Sweden 08 5792 9100 local

Switzerland 0844 800 544 local

Turkey 0800 261 3302 local

UK 0870 900 9070 local

Ukraine 044 254 2392 local

This information is correct at the time of press. For updated contact information, refer to www.philips.com/support.

Table of contents

1 Important � � � � � � � � � � � � � � � � � � � � � 3

1.1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.2 Screen care . . . . . . . . . . . . . . . . . . . . . 4

1.3 Environmental care . . . . . . . . . . . . . . . 4

2 Your TV � � � � � � � � � � � � � � � � � � � � � � � 5

2.1 TV overview . . . . . . . . . . . . . . . . . . . . 5

3 Get started � � � � � � � � � � � � � � � � � � � � 7

3.1 Position the TV . . . . . . . . . . . . . . . . . . 7

3.2 Wall mount the TV . . . . . . . . . . . . . . . 7

3.3 Connect the antenna cable . . . . . . . . . 8

3.4 Connect the mains cord . . . . . . . . . . . 8

3.5 Manage cables . . . . . . . . . . . . . . . . . . . 9

3.6 Insert the remote control batteries . . 9

3.7 Switch on the TV . . . . . . . . . . . . . . . . . 9

3.8 First time setup . . . . . . . . . . . . . . . . . . 9

4 Use your TV � � � � � � � � � � � � � � � � � � 1 0

4.1 Switch your TV on/off or to standby 10

4.2 Watch TV. . . . . . . . . . . . . . . . . . . . . . 10

4.3 Watch connected devices . . . . . . . . . 11

4.4 Use teletext. . . . . . . . . . . . . . . . . . . . 11

5 Use more of your TV � � � � � � � � � � � 1 2

5.1 Remote control overview . . . . . . . . . 12

5.2 Use TV menus . . . . . . . . . . . . . . . . . . 13

5.3 Adjust picture and sound settings. . . 15

5.4 Change to Shop or Home mode . . . 17

5.5 Use advanced teletext features. . . . . 18

5.6 Use Electronic Programme Guide. . . 18

5.7 Adjust feature settings. . . . . . . . . . . . 19

5.8 Use subtitles . . . . . . . . . . . . . . . . . . . 21

5.9 Listen to digital radio channels . . . . . 21

5.10 Update your TV software . . . . . . . . . 21

6 Install channels � � � � � � � � � � � � � � � � � 2 2

6.1 Automatically install channels . . . . . . 22

6.2 Manually install channels . . . . . . . . . . 23

6.3 Rearrange channels . . . . . . . . . . . . . . 24

6.4 Rename channels . . . . . . . . . . . . . . . . 24

6.5 Uninstall or reinstall channels . . . . . . 24

6.6 Manually update the channel list . . . . 25

6.7 Test digital reception . . . . . . . . . . . . . 25

7 Connect devices � � � � � � � � � � � � � � � � 2 6

7.1 Connection overview . . . . . . . . . . . . 26

7.2 Connect devices . . . . . . . . . . . . . . . . 27

7.3 Setup devices . . . . . . . . . . . . . . . . . . . 28

7.4 Use Philips EasyLink. . . . . . . . . . . . . . 29

7.5 Prepare TV for digital services . . . . . 29

8 Technical specifications� � � � � � � � � � � 3 1

9 Troubleshooting � � � � � � � � � � � � � � � � 3 2

9.1 General TV issues . . . . . . . . . . . . . . . 32

9.2 TV channel issues . . . . . . . . . . . . . . . 32

9.3 Picture issues. . . . . . . . . . . . . . . . . . . 32

9.4 Sound issues. . . . . . . . . . . . . . . . . . . . 33

9.5 HDMI connection issues . . . . . . . . . . 33

9.6 PC connection issues . . . . . . . . . . . . 33

9.7 Contact us . . . . . . . . . . . . . . . . . . . . . 33

Specications are subject to change without notice. Trademarks are

the property of Koninklijke Philips Electronics N.V. or their respective owners.

Philips reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly.

The material in this manual is believed adequate for the intended use of the system. If the product, or its individual modules or procedures, are used for purposes other than those specied herein, conrmation of their validity and suitability must be obtained. Philips warrants that the material itself does not infringe any United States patents. No further warranty is expressed or implied.

Warranty

No components are userserviceable. Do not open or remove covers to the inside of the product. Repairs may only be done by Philips Service Centres and ofcial repair shops. Failure to do so shall void any warranty, stated or implied. Any operation expressly prohibited in this manual, any adjustments, or assembly procedures not recommended or authorised in this manual shall void the warranty.

Pixel characteristics

This LCD product has a high number of colour pixels. Although it has effective pixels of 99,999% or more, black dots or bright points of light (red, green or blue) may appear constantly on the screen. This is a structural proper ty of the display (within common industry standards) and is not a malfunction.

and receive electromagnetic signals.

One of Philips’ leading Business Principles is to take all necessary health and safety measures for our products, to comply with all applicable legal requirements and to stay well within the EMF standards applicable at the time of producing the products.

Philips is committed to develop, produce and market products that cause no adverse health effects.

Philips conrms that if its products are handled properly for their intended use, they are safe to use according to scientic evidence available today.

Philips plays an active role in the development of international EMF and safety standards, enabling Philips to anticipate further developments in standardisation for early integration in its products.

Mains fuse (UK only)

This TV is tted with an approved moulded plug. Should it become necessary to replace the mains fuse, this must be replaced with a fuse of the same value as indicated on the plug (example 10A).

Remove fuse cover and fuse.1.

The replacement fuse must 2. comply with BS 1362 and have the ASTA approval mark. If the fuse is lost, contact your dealer in

order to verify the correct type.

Ret the fuse cover.3.

In order to maintain conformity to the EMC directive, the mains plug on this product must not be detached from the mains cord.

the Video Electronics Standards Association.

® Kensington and Micro Saver are registered US trademarks of ACCO World Corporation with issued registrations and pending applications in other countries throughout the world. All other registered and unregistered trademarks are the proper ty of their

respective owners.

Compliance with EMF

Koninklijke Philips Electronics N.V.

manufactures and sells many products targeted at consumers, which, like any electronic apparatus, in general have the ability to emit

VESA, FDMI and the VESA Mounting Compliant logo are trademarks of

Important1

Congratulations on your purchase and welcome to Philips!

Read this user manual before you start to use this product.

Pay close attention to this section and follow the safety and screen care instructions. The product warranty does not apply if damage is caused by failing to follow these instructions.

To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

The model and serial number of your TV can be found on the back and side of the TV as well as on the packaging.

Safety1�1

If transporting the TV in low temperatures • (less than 5°C), open the box and wait until the TV matches the ambient temperature of the room before unpacking.

To avoid short circuit, do not expose the • TV, remote control or remote control batteries to rain or water.

Do not place vessels of water or other • liquids on top of or near the TV. Spilling liquids on the TV can cause electric shock. If liquids are spilt on the TV, do not operate the TV. Immediately disconnect the TV from the mains and have the TV checked by a qualified technician.

Do not insert any strange object into the • ventilation slot. This might lead to damage of TV.

To avoid risk of fire or electric shock, do • not place the TV, remote control or remote control batteries near naked flame sources (e.g. lighted candles) and other heat sources including direct sunlight.

Do not install the TV in a confined space • such as a bookcase. Leave a space of at least 10cm (four inches) around the TV for ventilation. Be sure air flow is not obstructed.

If placing the TV on a flat, solid surface be • sure to use only the supplied stand. Do not move the TV if the stand is not properly screwed to the TV.

Wall mounting of the TV should only be • performed by qualified personnel. The TV must only be mounted on an appropriate wall bracket and on a wall that can safely hold the weight of the TV. Improper wall mounting can result in severe injury or damage. Do not attempt to wall mount the TV yourself.

If the TV is mounted on a swivel base or • swivel arm, ensure no strain is placed on the power cord when the TV is swivelled. Strain on the power cord can loosen connections and cause arcing or fire.

Disconnect the TV from the mains and • antenna before lightning storms. During lightning storms do not touch any part of the TV, mains cord or antenna cable.

Be sure that you have full access to the • mains cord for easy disconnection of the TV from the mains.

Permanent hearing loss can occur if you use • earphones or headphones at high volumes. Though high volume may sound normal over time, it can damage your hearing. To protect your hearing, limit the amount of time you use earphones or headphones at high volume.

When disconnecting the TV from the mains, • be sure to:

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