Philips 201BL2CB/00, 201BL2CS/00, 201BL2CB/01, 201BL2CB, 201BL2CS User Manual

...
201B2
www.philips.com/welcome
EN User manual 1
Customer care and warranty 35
Troubleshooting & FAQs 40
Table of Contents
1. Important ................................................1
1.1 Safety precautions and maintenance ...1
1.3 Disposal of product and packing
material ................................................................3
2. Setting up the monitor .........................4
2.1 Installation ...........................................................4
2.2 Operating the monitor ...............................5
2.3 Remove Base Stand and Base .................8
3. Image Optimization .............................10
3.1 SmartImage .....................................................10
3.2 SmartContrast ..............................................11
3.3 Philips SmartControl Premium ...........12
3.4 SmartDesktop Guide ................................19
4. Technical Specifications ......................24
4.1 Resolution & Preset Modes...................27
5. Power Managementt ...........................28
5.1 Automatic PowerSaving ...........................28
6. Regulatory Information ......................29
7. Customer care and warranty ...........35
7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ..................................................35
7.2 Customer Care & Warranty .................37
8. Troubleshooting & FAQs ...................40
8.1 Troubleshooting ...........................................40
8.2 SmartControl Premium FAQs .............42
8.3 General FAQs ...............................................43
1
.Importan
t
1. Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.
1.1 Safety precautions and mainte­nance
Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation
Risk of electric shock or fire!
Keep the monitor out of direct sunlight
and away from stoves or any other heat source.
Remove any object that could fall into
ventilation holes or prevent proper cool­ing of the monitor’s electronics.
Do not block the ventilation holes on the
cabinet.
When positioning the monitor, make
sure the power plug and outlet are easily accessible.
If turning off the monitor by detaching the
power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center.)
Do not subject the monitor to severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
Maintenance
To protect your monitor from possible damage, do not put excessive pressure on the Monitor panel. When moving your monitor, grasp the frame to lift; do not lift the
monitor by placing your hand or fingers
on the Monitor panel.
Unplug the monitor if you are not going to use it for an extensive period of time.
Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
If your monitor gets wet, wipe it with dry cloth as soon as possible.
If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
In order to maintain the best performance of your monitor and use it for a longer life­time, please use the monitor in a location that falls within the following temperature and humidity ranges.
1
1
.Importan
t
Temperature: 0-40°C 32-95°F Humidity: 20-80% RH
IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in Monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
Warning
Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Service
The casing cover should be opened only by qualified service personnel.
1.2 Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note
This icon indicates important information and tips that help you make better use of your computer system.
Caution
This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning
This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.
If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center")
For transportation information, please refer to "Technical Specifications".
Do not leave your monitor in a car/trunk under direct sun light.
Note
Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.
2
1
.Importan
t
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment ­WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Recycling Information for Customers
Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/
recycling.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
3
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
B
201
Monitor
Base Stand
Power cord
Install base stand
B 1 0 2
Quick start guide
Guide de démarrage rapide / Guía rápida / Kurzanleitung / Guida rapida /
快速入门指南 / Швидке керівництво для початку експлуатації / Краткое руководство по запуску
Installation / Installation / Instalación / Installation / Installazione / 安装 / Інсталяція / Установка
Connect / Connectivité / Conectividad / Verbindungsfähigkeit / Connettività / 连接性 / Підключитися / Подключиться
Adjust ergonomic / Réglages ergonomiques / Ajustes ergonómicos / Ergonomische Einstellmöglichkeiten / Regolazioni ergonomiche / 人体工程学调整 / Регулювати ергономічне / Настройка эргономики
Quick start guide
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3. Attach the monitor base stand to the base column then fasten base stand.
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Caution Do not release the height adjustment pin lock from the base column before the base stand is
firmly fixed.
Don’t
1. Place the monitor face down a smooth surface taking care to avoid scratching or damaging the screen.
2. Hold the monitor base stand with both hands and firmly insert the base stand into the base column.
4
2. Setting up the monitor
Connecting to your PC
2
5
AC-IN
AUDIO
6
IN
7
3
4
1
DVI
D-SUB
6
Kensington anti-thief lock AC power input
DVI-D input
VGA input Audio input
USB upstream and downstream
Earphone jack
2.2 Operating the monitor
201B
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Front view product description
1
2
Connect to PC
1. Connect the power cord to the back of the
monitor firmly.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your computer.
4
. Connect the PC audio cable to the audio
connector on the back of your computer.
5. Plug the power cord of your computer and
your monitor into a nearby outlet.
6
. Connect the USB upstream port on
the monitor and the USB port on your computer with a USB cable. The USB downstream port is now ready for any USB device to plug in.
7. Turn on your computer and monitor. If the
monitor displays an image, installation is complete.
To access the OSD menu
.
Return to previous OSD level.
Dim down the brightness level by one touch to reduce the power consumption by up to 50%.
To switch monitor’s power ON and OFF
.
To adjust the OSD menu.
To adjust volume of the display.
SmartImage. There are 6 modes to be selected: Office, Photo,
Movie, Game, Economy, Off.
5
2. Setting up the monitor
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips Monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:
Main menu
Auto
Input
Picture
Sub menu
VGA
DVI
Picture Format
Brightness
Contrast
SmartContrast
Gamma
Wide screen,4:3,16:9,1:1
0~100
0~100
On, Off
1.8, 2.0, 2.2, 2.4, 2.6
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Basic and simple instruction on the control keys
In the OSD shown above, users can press buttons at the front bezel of the monitor to move the cursor, or press OK to confirm the choice or adjustment.
The OSD Menu
Audio
Color
Language
OSD Setting
Setup
Volume
Stand Alone
Mute
Color Temp.
sRGB
User Define
English Español, Français, Deutsch, Italiano,
Português,
Horizontal
Vertical
Transparency
OSD Time out
Phase
Clock
H. Position
V. Position
Reset
Resolution Notification
Information
0~100
On, Off
On, Off
5000K,6500K,7500K,8200K,9300K,11500K
Red: 0~100
Green: 0~100
Blue: 0~100
Русский
简体中文
0~100
0~100
Off, 1, 2, 3, 4
5, 10, 20, 30, 60
0~100
0~100
0~100
0~100
On, Off
Yes, No
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
6
2. Setting up the monitor
Resolution notification
This monitor is designed for optimal performance at its native resolution, 1600 x 900 at 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1600 x 900 at 60 Hz for best results.
Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
Physical Function
Tilt
20
201B
-5
Height adjustment
201B
70mm
Note Remove the height adjustment pin lock before adjusting the height.
Insert the height adjustment pin lock before lifting the monitor.
Swivel
-65
201B
65
7
2. Setting up the monitor
2.3 Remove Base Stand and Base
Remove the Base Stand
Before you start disassembling the monitor base, please follow the instructions below to avoid damage or injury.
1. Extend the monitor base to its maximum height.
201B
70mm
3. Release the lock of base stand then pull the base stand away from the base column.
2. Place the monitor face down on a smooth
surface, taking care to avoid scratching or damaging the screen. Then lift the monitor stand.
8
2. Setting up the monitor
Remove the Base
Condition:
For VESA standard mounting applications.
1. Remove the 8 screw covers.
2. Remove the 4 screws and then remove thebase from the monitor.
Note
This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface.
100mm
100mm
9
. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.
1. Press to launch the SmartImage on
screen display.
2. Keep pressing
to toggle between Office,
Photo, Movie, Game, Economy and Off.
3. The SmartImage on screen display will
remain on screen for 5 seconds, or you can also press "OK" to make confirmation.
4. When SmartImage is enabled, the sRGB
scheme is disabled automatically. To use sRGB, you need to disable SmartImage with the
button at the front bezel of
your monitor.
Except using
key to scroll down, you can also press buttons to choose and press “OK” to confirm selection and close the SmartImage OSD.
There are six modes to select: Office, Photo, Movie, Game, Economy and Off.
How does it work?
SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed - all in real time with the press of a single button.
How to enable SmartImage?
201B
• Office: Enhances text and dampens
brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you’re working with spreadsheets, PDF files, scanned articles or other general office applications.
• Photo: This profile combines color
saturation, dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors - all without artifacts and faded colors.
10
. Image Optimization
• Movie: Ramped up luminance, deepened color saturation, dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.
• Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast moving objects on screen, enhance contrast ratio for bright and dark scheme, this profile delivers the best gaming experience for gamers.
• Economy: Under this profile, brightness, contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption.
• Off: No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.
11
. Image Optimization
3.3 Philips SmartControl Premium
The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through
Clock/Phase adjustments, RGB White point adjustment, etc.
Equipped with latest technology in core algorithm for fast processing and response, this Windows 7 compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors!
• Follow the instruction and complete the
• You can launch after installation is
• If you want to launch later, you can either
fine-tuning resolution, Color calibration,
Installation
installation.
completed.
click the shortcut on desktop or toolbar.
You can go to Plug-in menu to launch wizard later on as well.
You can adjust more options without wizard by Standard pane.
Start with Standard pane
Adjust menu
Adjust Menu allow you to adjust Bright­ness, Contrast, Focus, Position and Reso­lution.
First launch -Wizard
The first time after installation of Smart­Control Premium, it will automatically go to Wizard for first time launch.
The wizard will guide you through adjust­ment your monitor performance step by step.
You can follow the instruction and do the adjustment.
Cancel prompts user if you want to cancel installation.
12
. Image Optimization
Color menu
Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibra­tion, and SmartImage (Please refer to SmartImage section).
You can follow the instruction and do the adjustment.
Refer to below table for sub-menu item base on your input.
Example for Color Calibration.
13
. Image Optimization
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration sequence.
3. Quick View loads the before/after images.
4. To return to Color home pane, click the Cancel button.
5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
6. Must have patent info in calibration screen.
First color Calibration Screen
Previous button is disabled until the sec­ond color screen.
Next goes to the succeeding target (6-targets).
Finally go to file > Presets pane.
Cancel closes the UI and returns to the
plug in page.
14
. Image Optimization
SmartImage
Allows user to change setting for better display setting based on content.
When Entertainment is set, SmartContrast and SmartResponse are enabled.
Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop-down Plug Ins menu.
To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen:
ECO
User can enter PIN between 4 and 9 digits numbers only.
After entering PIN, Accept button takes user to the pop-up dialog box on the fol­lowing page.
Minimum minutes set to 5. Slider set to 5 by default.
Does not require the display be attached to a different host to go into Theft Deter­rence mode.
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. Image Optimization
After creating PIN, the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button:
Displays current preference settings.
A checked box enables the feature. The
check box is a toggle.
Enable Context Menu on desktop is checked (On) by default. Enable Context menu displays SmartControl Premium se­lections for Select Preset and Tune Display in the desktop right-click context menu. Disabled removes SmartControl Premium from the right click context menu.
Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Pre­mium. A right click on the task tray icon displays the menu options for Help, Tech­nical Support, Check for Update, About, and Exit. When Enable task tray menu is disabled, the task tray icon will only display EXIT.
Theft Deterrence Enabled is displayed.
Disable Theft Deterrence Mode opens
pane screen on next page.
PIN Options button only available after user creates PIN, button opens secure PIN web site.
Options>Preferences - Will only be active when selecting Preferences from the drop­down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
Run at Startup is checked (On) by default. When disabled, SmartControl Premium will not launch at start or be in the task tray. The only way to launch SmartControl Premium is either from the desktop short cut or from the program file. Any preset set to run at startup will not load when this box is unchecked (Disabled).
Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque.
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. Image Optimization
Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available.
Options>Audio - Will only be active when selecting Audio from the drop-down Options menu.
On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available.
Display the Source instruction pane and current input source setting.
On single input displays, this pane will not be visible.
Option>Auto Pivot
17
. Image Optimization
Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
Context Sensitive menu
The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible.
The Context Menu has four entries:
SmartControl Premium - When selected the About Screen is displayed.
Select Preset - Provides a hierarchical menu of saved presets for immediate use. A check mark shows the currently selected preset. Facoty Preset can also be called from the drop down menu.
Tune D ispl ay - Opens the SmartControl Premium control panel.
SmartImage - Check current settings, Of- fice, Photo, Movie, Game, Economy, Off.
Task Tray Menu Enabled
The task tray menu can be displayed by right­clicking on the SmartControl Premium icon from the task tray. Left Click will launch the application.
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. Image Optimization
The task tray has five entries:
Help - Access to User Manual file: Open User Manual file using the default browser window.
Technical Support - displays the tech sup- port page.
Check for Update - takes the user to PDI Landing and checks the user’s version against the most current available.
About - Displays detailed reference infor- mation: product version, release informa­tion, and product name.
Exit - Close SmartControl Premium. To run SmartControl Premium again either select SmartControl Premium from Program menu, double-click the desktop PC icon or restart the system.
3.4 SmartDesktop Guide
SmartDesktop
SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options.
Task Tray Menu Disabled
When the Task Tray is disabled in the preference folder, only the EXIT selection is available. To completely remove SmartControl Premium from the task tray, disable Run at Startup in Options>Preferences.
Align to partition check box will enable automatic alignment for the window when dragged into the defined partition.
Select the desired partition by clicking on the icon. The partition will be applied to the desktop and the icon will be high­lighted.
• Identify provides a quick way to view the grid.
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. Image Optimization
Drag and Drop Windows
Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align. When the window and mouse cursor are within the region, the region will become highlighted.
Note
If the outline of the region is not visible when dragging the window, “Show windows contents while dragging” is disabled. To enable:
1. In Control Panel, click System.
2. Click Advanced system settings (For Vista & Win7 OS, this is located on the left sidebar).
3. In Performance section, click Settings.
4. In the box, check Show window contents while dragging, and click OK.
Other alternative path:
Title Bar Options
Desktop partition can be accessed from the title bar of the active window. This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop. Move the cursor into the active window’s title bar to access the drop down menu.
Right Click Menu
Right click on the Desktop Partition icon to view the drop down menu.
Vista:
Control Panel > Personalization > Window Color and Appearance > Click "Open Classic appearance properties for more color options" > Click "Effects" button > check Show window contents while dragging.
XP:
Display Properties>Appearance>Effects...> check Show window contents while dragging.
Win 7:
No other alternative path available.
1. Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Windows will show all open windows and move the selected window to the forefront.
2. Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
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. Image Optimization
Note If more than one display is attached, the user can select the targeted display to change the partition. The highlighted icon represents the current active partition.
3. Identify Partition – Displays the outline
grid on the desktop for the current partition.
4. Align On/Align Off – Enables/disables the
drag and drop auto align feature.
5. Exit – Closes Desktop Partition and
Display Tune. To re-initialize, launch Display Tune from the start menu or short cut on the desktop.
Left Click Menu
Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop. Releasing the mouse will send the window to the highlighted partition.
Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront.
Task Tray Right Click
The task tray also contains most of the features supported in the title bar (with the exception of automatically sending a window to any partition).
Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
Identify Partition – Displays the outline grid on the desktop for the current parti­tion.
Align On/Align Off – Enables/disables the drag and drop auto align feature.
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. Image Optimization
SmartDesktop Partition Definitions
Name Description Image
Full Desktop Applies all settings to the entire desktop.
Vertical Assesses the screen resolution and divides the display
into two evenly sized vertical regions.
For 90/270 maintain vertical configuration.
Horizontal Assesses the screen resolution and divides the display
into two evenly sized horizontal regions.
For 90/270 maintain horizontal configuration.
Vertical Triple Assesses the screen resolution and divides the display
into three evenly sized vertical regions.
For 90 Partition 1 horizontal top Partition 2 horizontal center Partition 3 horizontal bottom.
For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom.
Vertical Split Left Assesses the screen resolution and divides the display into
two vertical regions, the left hand side is a single region, the right hand side is split into two evenly sized regions.
For 90 Partition 1 on top Partition 2&3 on bottom.
For 270 Partition 1 on bottom Partition 2&3 on top.
Vertical Split Right Assesses the screen resolution and divides the display
into two vertical regions, the right hand side is a single region, the left hand side is split into two evenly sized regions.
For 90 Partition 1&2 on top Partition 3 on bottom.
For 270 Partition 3 on top Partition 1&2 on bottom.
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. Image Optimization
Name Description Image
Horizontal Split Top Assesses the screen resolution and divides the display
into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions.
For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
For 270 Partition 1 on left side Vertical Partition 2&3 on right side Vertical.
Horizontal Split Bottom
Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regions.
For 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.
For 270 Partition 1&2 on left side Vertical Partition 3 on right side Vertical.
Even Split Assesses the screen resolution and divides the display
into four evenly sized regions.
23
p
4. Technical Specifi cation
s
4. Technical Specifications
Picture/Display
Monitor panel type TFT-LCD Backlight CCFL(201B2) / LED(201BL2) Panel size 20" W (50.8 cm) Aspect ratio 16:9 Pixel Pitch 0.2768 x 0.2768 mm Brightness 250cd/m2 SmartContrast 500,000:1 (CCFL), 20M:1 (LED) Contrast ratio (typ.) 1000:1 Response time (typical) 5 ms Optimum Resolution 1600x900 @ 60Hz Viewing angle 176° (H) / 170° (V) @ C/R > 5 Picture Enhancement SmartImage Display colors 16.7 M Vertical refresh rate 56Hz -76Hz Horizontal Frequency 30kHz - 80kHz sRGB YES
Connectivity
Signal input DVI (digital), VGA (analog) Input Signal Separate Sync, Sync on Green
Convenience
User Convenience OSD Languages English, French, German, Italian, Russian, Spanish, Simplified
Chinese, Portuguese Other convenience Kensington lock Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XP, Mac OSX, Linux
Stand
Tilt -5 / +20 Swivel -65/+65 Height adjustment 70mm
201B2 Power
On mode 22.37W (typ.), 27.7W (max.) On mode (ECO mode) 17.8W Energy Consumption
(EnergyStar 5.0 test method)
Normal Operation (typcial) 19.63 W 19.62 W 19.60 W Sleep (Standby) 0.1 W 0.1 W 0.1 W Off (DC switch) 0.1 W 0.1 W 0.1 W
AC Input Voltage at 100VAC +/-5VAC, 50Hz +/-3Hz
24
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at 230VAC +/-5VAC, 50Hz +/-3Hz
p
4. Technical Specifi cation
s
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC, 50Hz +/-3Hz
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at 230VAC +/-5VAC,
50Hz +/-3Hz Normal Operation 67.00 BTU/hr 66.96 BTU/hr 66.89 BTU/hr Sleep 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr Off 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Build-in, 100-240VAC, 50/60Hz
Dimension
Product with stand (WxHxD) 494 x 407 x 220 mm Product without stand
494 x 316 x 49 mm
(WxHxD) Box dimension (WxHxD) 565 x 446 x 191 mm
Weight
Product with stand 5.06 kg Product without stand 3.69 kg Product with packaging 6.95 kg
201BL2 Power
On mode 19.5W (typ.), 29W (max), On mode (ECO mode) 14.8 W (typ.) Energy Consumption
(EnergyStar 5.0 test method)
AC Input Voltage at 100VAC +/-5VAC, 50Hz +/-3Hz
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz Normal Operation (typcial) 17.4 W 17.3 W 17.1 W Sleep (Standby) 0.1 W 0.1 W 0.1 W Off (DC switch) 0.1 W 0.1 W 0.1 W Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC, 50Hz +/-3Hz
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz Normal Operation 59.39 BTU/hr 59.04 BTU/hr 58.36 BTU/hr Sleep 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr Off 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Build-in, 100-240VAC, 50/60Hz
Dimension
Product with stand (WxHxD) 494 x 407 x 220 mm Product without stand
(WxHxD) Box dimension (WxHxD) 565 x 446 x 191 mm
494 x 316 x 49 mm
25
p
4. Technical Specifi cation
s
Weight
Product with stand 4.17 kg Product without stand 2.80 kg Product with packaging 6.06 kg
Operating Condition
Temperature range (operation) 0°C to 40 °C Temperature range (Non-
-20°C to 60°C
operation) Relative humidity 20% to 80% Altitude Operation: + 12,000 ft ( 3,658 m)
Non-operation: + 40,000 ft ( 12,192 m)
MTBF 50,000hrs (CCFL) / 30,000hrs (LED)
Environmental
ROHS YES EPEAT Gold (www.epeat.net) Packaging 100% recyclable Specific Substances PVC/BFR Free3 for User Accessible Parts (Excluding Cables and
Adaptors)
Compliance and standards
Regulatory Approvals BSMI, CE Mark, FCC Class B, GOST, SEMKO, TCO Certified,
TUV Ergo, TUV/GS, UL/cUL
Cabinet
Color Black/Silver Finish Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
3. This monitor is brominated flame retardant and polyvinyl chloride-free (PVC/BFR free) for all user accessible parts (excluding cables and adaptors). Organobromine compounds in the form of flame retardants must not be used in those portions equal to or greater than 0.09%(900ppm maximum of Bromine) and organobromine compounds in the form of polyvinyl chloride or polyvinyl chloride congeners must not be used in those portions equal to or greater than 0.1% (1000ppm maximum of Chlorine).
26
p
4. Technical Specifi cation
s
4.1 Resolution & Preset Modes
Maximum Resolution
1600 x 900 at 60 Hz (analog input) 1600 x 900 at 60 Hz (digital input)
Recommended Resolution
1600 x 900 at 60 Hz (digital input)
H. freq (kHz) Resolution V. freq (Hz)
31.47 720x400 70.09
31.47 640x480 59.94
35.00 640x480 66.67
37.86 640x480 72.81
37.50 640x480 75.00
37.88 800x600 60.32
46.88 800x600 75.00
48.36 1024x768 60.00
60.02 1024x768 75.03
44.77 1280x720 59.86
49.70 1280x800 59.81
63.89 1280x1024 60.02
79.98 1280x1024 75.03
60.00 1600x900 60.00
Note
Please notice that your display works best at native resolution of 1600 X 900 @60Hz. For best display quality,please follow this resolution recommendation.
27
. Power Managemen
t
5. Power Managementt
5.1 Automatic PowerSaving
If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature:
201B2
Power Management Definition
VESA Mode Video H-sync V-sync Power Used
Active ON Yes Yes
Sleep
(Standby)
Switch Off OFF - - < 0.1 W (typ.) OFF
OFF No No < 0.1 W (typ.)
< 22.37 W (typ.) < 27.7 W (max.)
LED
color
White
White
(blinking)
201BL2
Power Management Definition
VESA Mode Video H-sync V-sync Power Used
Active ON Yes Yes
Sleep
(Standby)
Switch Off OFF - - < 0.1 W (typ.) OFF
OFF No No < 0.1 W (typ.)
< 19.5 W (typ.)
< 29 W (max.)
LED
color
White
White
(blinking)
The following setup is used to measure power consumption on this monitor.
• Native resolution: 1600 x 900
• Contrast: 50%
• Brightness: 250 nits
• Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
28
. Regulatory Information
6. Regulatory Information
Lead-free Product
Lead free display promotes environmentally sound recovery and disposal of waste from electrical
and electronic equipment. Toxic substances like Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle.
Congratulations!
This display is designed for both you and the planet!
The display you have just purchased
carries the TCO Certified label.
This ensures that your display is
designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world. This makes for a high performance product, designed with the user in focus that also minimizes the impact on the climate and our natural environment.
TCO Certified is a third party verified program, where every product model is tested by an accredited impartial test laboratory. TCO Certified represents one of the toughest certifications for displays worldwide.
Some of the Usability features of the TCO Certified for displays:
• Electric and magnetic fields emissions as low as normal household background levels
• Low acoustic noise emissions (when applicable)
Some of the Environmental features of the TCO Certified for displays:
• The brand owner demonstrates corporate social responsibility and has a certified environmental management system (EMAS or ISO 14001)
• Very low energy consumption both in on­and standby mode minimize climate impact
• Restrictions on chlorinated and brominated flame retardants, plasticizers, plastics and heavy metals such as cadmium, mercury and lead (RoHS compliance)
• Both product and product packaging is prepared for recycling
• The brand owner offers take-back options
The requirements can be downloaded from our web site. The requirements included in this label have been developed by TCO Development in co-operation with scientists, experts, users as well as manufacturers all over the world. Since the end of the 1980s TCO has been involved in influencing the development of IT equipment in a more user-friendly direction. Our labeling system started with displays in 1992 and is now requested by users and IT-manufacturers all over the world. About 50% of all displays worldwide are TCO certified.
For more information, please visit www.tcodevelopment.com
• Visual ergonomics for good image quality is tested to ensure top performance and reduce sight and strain problems. Important parameters are luminance, contrast, resolution, black level, gamma curve, colour and luminance uniformity and colour rendering
• Products are tested according to rigorous safety standards at impartial laboratories
TCOFF1058 TCO Document, Ver. 2.1
Technology for you and the planet
29
. Regulatory Information
EPEAT
(www.epeat.net)
“The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer
desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA.
EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products.”
Benefits of EPEAT Reduce use of primary materials. Reduce use of toxic materials.
Avoid the disposal of hazardous waste EPEAT’S requirement that all registered products meet ENERGY STAR’s energy efficiency specifications, means that these products will consume less energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following standards:
• EN60950-1:2006 (Safety requirement of
Information Technology Equipment).
• EN55022:2006 (Radio Disturbance
requirement of Information Technology Equipment).
• EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information Technology Equipment).
• EN61000-3-3:1995+A1:2001+A2:2005 (Limitation of Voltage Fluctuation and Flicker) following provisions of directives applicable.
• 2006/95/EC (Low Voltage Directive).
• 2004/108/EC (EMC Directive).
• 2005/32/EC (EuP Directive, EC No. 1275/2008 mplementing Directive for Standby and Off mode power consumption) and is produced by a manufacturing organization on ISO9000 level.
The product also comply with the following standards.
• ISO9241-307:2008 (Ergonomic requirement, Analysis and compliance test methods for electronic visual displays).
• GS EK1-2000:2009 (GS mark requirement).
• prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display).
• MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields).
• TCO CERTIFIED (Requirement for Environment Labeling of Ergonomics, Energy, Ecology and Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions.
Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR® Partner, we have determined that this product meets the ENERGY STAR
®
guidelines for energy efficiency.
Note
We recommend you switch off the monitor when it is not in use for a long time.
• EN61000-3-2:2006 (Limits for Harmonic Current Emission).
30
. Regulatory Information
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly
approved by the party responsible for compliance could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked with FCC Logo.
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes:
31
. Regulatory Information
• Réorienter ou déplacer l'antenne de réception.
• Augmenter la distance entre l'équipement et le récepteur.
• Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
• Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques. CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
EN 55022 Compliance (Czech Republic Only)
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ.
32
. Regulatory Information
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß.
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
China RoHS
The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
CCFL:
2. Nur original-Ersatzteile verwendet werden.
3. Bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge). Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF ACHTEN, DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
LED:
33
. Regulatory Information
环保使用期限
此标识指期限(十年),电子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变, 电子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、 财产造成严重损害的期 限.
《废弃电器电子产品回收处理管理条例》
提示性说明 为了更好地关爱及保护地球,当用户不再 需要此产品或产品寿命终止时,请遵守国 家废弃电器电子产品回收处理相关法律法 规,将其交给当地具有国家认可的回收处 理资质的厂商进行回收处理。
34
. Customer care and warranty
7. Customer care and
warranty
7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.
black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.
One lit red, green or blue sub pixel.
Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
35
y
. Customer care and warrant
y
Three adjacent lit sub pixels (one white pixel).
Note
A red or blue bright dot must be more
than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and
compliance test methods for electronic visual displays)
36
. Customer care and warranty
7.2 Customer Care & Warranty
For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.
Contact Information for WESTERN EUROPE region:
Country ASC Consumer care number Price
Germany Siemens I&S +49 01803 386 853
0.09
United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff Ireland Invec Scotland +353 01 601 1161 Local call tariff Spain Eatsa Spain +34 902 888 785
0.10
Finland A-novo +358 09 2290 1908 Local call tariff France A-novo +33 082161 1658
0.09
Greece Allman Hellas +30 00800 3122 1223 Free of charge Italy A-novo +39 840 320 041 Netherlands E Care +31 0900 0400 063
0.08
0.10
Denmark A-novo +45 3525 8761 Local call tariff Norway A-novo +47 2270 8250 Local call tariff Sweden A-novo +46 08 632 0016 Local call tariff Poland Zolter +48 0223491505 Local call tariff Austria Siemens I&S +43 0810 000206 Belgium E Care +32 078 250851
0.07
0.06
Luxembourg E Care +352 26 84 30 00 Local call tariff Portugal Eatsa Spain +351 2 1359 1440 Local call tariff Switzerland A-novo +41 02 2310 2116 Local call tariff
37
. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
BELARUS NA IBA +375 17 217 3386 BULGARIA NA LAN Service +359 2 960 2360 CROATIA NA Renoprom +385 1 333 0974 ESTONIA NA FUJITSU +372 6519900 LATVIA NA “ServiceNet LV” Ltd. +371 7460399 LITHUANIA NA UAB "Servicenet" +370 7400088 ROMANIA NA Blue Ridge Intl. +40 21 2101969 SERBIA &
MONTENEGRO
NA Kim Tec d.o.o. +381 11 20 70 684
SLOVENIA NA PC H.and +386 1 530 08 24
NA Comel +380 562320045
UKRAINE
NA Topaz-Service Company +38 044 245 73 31 NA CPS +7 (495) 645 6746 (for repair)
Russia
NA CEEE Partners +7 (495) 645 3010 (for sales) Slovakia NA Datalan Service +421 2 49207155 Turkey NA Techpro +90 212 444 4 832 Czech Rep. NA Asupport 800 100 697
NA Serware +36 1 2426331 Hungary
NA Profi Service +36 1 814 8080
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil
0800-7254101
Vermont
Argentina 0800 3330 856
Contact Information for China:
China Consumer care number : 4008 800 008
Contact Information for NORTH AMERICA :
Country Call center ASC Consumer care number
U.S.A. TOS Teleplan (877) 835-1838 Canada Supercom Supercom (800)479-6696
38
. Customer care and warranty
Contact Information for APMEA region:
Country Call center ASC Consumer care number
Australia NA AGOS NETWORK PTY LTD 1300 360 386 New Zealand NA Visual Group Ltd. 0800 657447 Hong Kong /
Macau
NA Smart Pixels Technology Ltd.
India NA REDINGTON INDIA LTD
Indonesia NA
PT. Gadingsari elektronika Prima
Hong Kong:Tel: +852 2619 9639 Macau:Tel: (853)-0800-987
Tel: 1 800 425 6396 SMS: PHILIPS to 56677
Tel: 62 21 75909053, 75909056, 7511530
South Korea NA PCS One Korea Ltd. 080-600-6600
Malaysia NA
After Market Solutions (CE) Sdn Bhd
603 7953 3370
Pakistan NA Philips Consumer Service (9221) 2737411-16
Philips Electronics Singapore
Singapore NA
Pte Ltd (Philips Consumer
(65) 6882 3999
Care Center)
PCCW
Taiwan
Teleservices
FETEC.CO 0800-231-099
Taiwan
Thailand NA
Axis Computer System Co., Ltd.
(662) 934-5498
South Africa NA Sylvara Technologies Pty Ltd 086 0000 888 UNITED ARAB
EMIRATES
NA
AL SHAHD COMPUTER L.L.C
00971 4 2276525
Israel NA Eastronics LTD 1-800-567000
Vietnam NA
FPT Service Informatic Company Ltd.
Philippines NA Glee Electronics, Inc.
Sri Lanka NA
Bangladesh NA
Nepal NA
no distributor and/or service provider currently
Distributor: Computer Source Ltd (warranty buy-out)
Distributor: Syakar Co. Ltd (warranty buy-out)
+84 8 38248007 Ho Chi Minh City +84 5113.562666 Danang City +84 5113.562666 Can tho Province
(02) 633-4533 to 34, (02) 637-6559 to 60
880-2-9141747, 9127592 880-2-8128848 / 52
977-1-4222395
Distributor: Neat Technology
Cambodia NA
Pte Ltd (Singapore) (warranty
855-023-999992
buy-out)
39
8. Troubleshooting & FAQ
s
8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.
Common Problems
No Picture (Power LED not lit.)
• Make sure the power cord is plugged into the power outlet and into the back of the monitor.
• First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.
No Picture (Power LED is White.)
• Make sure the computer is turned on.
• Make sure the signal cable is properly connected to your computer.
Note
The Auto Function is not applicable in DVI­Digital mode as it is not necessary.
Visible signs of smoke or sparks.
• Do not perform any troubleshooting steps.
• Disconnect the monitor from mains power source immediately for safety.
• Contact with Philips customer service representative immediately.
Imaging Problems
Image is not centered.
• Adjust the image position using the “Auto” function in OSD Main Controls.
• Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image vibrates on the screen.
• Check that the signal cable is properly securely connected to the graphics board or PC.
• Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.
• The Energy Saving feature may be activated.
Screen says
• Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).
• Check to see if the monitor cable has bent pins.
• Make sure the computer is turned on.
AUTO button doesn't function.
• The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.
Vertical flicker appears.
• Adjust the image using the “Auto” function in OSD Main Controls.
• Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
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8. Troubleshooting & FAQ
s
Horizontal flicker appears.
• Adjust the image using the “Auto” function in OSD Main Controls.
• Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image appears blurred, indistinct or too dark.
• Adjust the contrast and brightness on On-Screen Display.
An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.
• Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn­in", "after-imaging", or "ghost imaging" is a well-known phenomenon in Monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
Image appears distorted. Text is fuzzy or blurred.
• Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.
Green, red, blue, dark, and white dots appears on the screen.
• The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.
The "power on" light is too strong and is disturbing.
• You can adjust “power on” light using the power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.
• Always activate a moving screen saver program when you leave your monitor unattended.
• Always activate a periodic screen refresh application if your Monitor will display unchanging static content.
Severe “burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
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8. Troubleshooting & FAQ
s
8.2 SmartControl Premium FAQs
Q1. I change the monitor on a PC to a
different one and the SmartControl Premium becomes un-usable, what do I do?
Ans.: Restart your PC and see if
SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.
Q2. The SmartControl Premium functions
worked well before, but it does not work anymore, what can I do?
Ans.: If the following actions were executed,
the monitor driver may need to be re­installed.
• Changed video graphic adapter to another one
• Updated video driver
• Activities on OS, such as service pack or patch
download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more. If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available.
Q4. When I click on Product Information,
only partial information is shown, what happened?
Ans.: It might be your graphic card adaptor
driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.
• Run Windows Update and updated monitor and/or video driver
• Windows was booted with the monitor power off or disconnected.
• To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.
• If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.
Q3. After installing SmartControl Premium,
when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?
Ans.: It might be your graphic adaptor is not
compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to
Q5. I forgot my PIN for Theft Deterrence
Function. How can I do?
Ans.: Philips Service center has a right to
ask for legitimate identification and authorization, in order to establish ownership of the monitor.
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8. Troubleshooting & FAQ
s
8.3 General FAQs
Q1: When I install my monitor what should
I do if the screen shows 'Cannot display this video mode'?
Ans.: Recommen
monitor: 1600 x 900 @60Hz.
• Unplug all cables, then connect your PC to the monitor that you used previously.
• In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the sidebar to 1600 x 900 pixels.
• Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.
• Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1600 x 900 @60Hz.
• Shut down your computer, disconnect your old monitor and reconnect your Philips Monitor.
• Turn on your monitor and then turn on your PC.
Q2: What is the recommended refresh rate
for Monitor?
Ans.: Recommended refresh rate in Monitors
is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers (.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor.
ded resolution for this
Follow the instructions to insert the ( companion CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed automatically.
Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver and
monitor together determine the available resolutions. You can select the desired resolution under Windows
®
Control Panel with the "Display properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.
Q7: How should I clean the LCD surface? Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following procedures:
• Press "OK" to show the OSD (On Screen Display) menu
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8. Troubleshooting & FAQ
s
• Press "Down Arrow" to select the option "Color" then press "OK" to enter color setting, there are three settings as below.
1. Color Temperature; The six settings are 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appears ‘warm,' with a red-white color tone, while a 11500K temperature yields ‘cool, blue-white toning."
2. sRGB; this is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc)
3. User Define; the user can choose his/her preference color setting by adjusting red, green blue color.
Note:
A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.
Q9: Can I connect my Monitor to any PC,
workstation or Mac?
Ans.: Yes. All Philips Monitors are fully
compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.
Ans.: Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after­imaging", or "ghost imaging" is a well­known phenomenon in Monitor panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your Monitor will display unchanging static content.
Warning
Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying jagged characters?
Ans.: Your Monitor works best at its native
resoluti
on of 1600 x 900 @60Hz. For
best display please use this resolution.
Q10: Are Philips Monitors Plug-and- Play? Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP/ NT, Mac OSX, Linux
Q11: What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in Monitor panels?
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2011 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V.
Specifcations are subject to change without notice.
Version: M2201B2T
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