Philips 17S4SB, 17S4 User Manual

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17S4

www.philips.com/welcome

EN User manual 1

Customer care and warranty 32

Troubleshooting & FAQs 38

Table of Contents

1. Important ............................................... 1

1.1 Safety precautions and maintenance .1

1.2 Notational Descriptions ............................2

1.3 Disposal of product and packing

material ...............................................................3

2. Setting up the monitor .......................4

2.1 Installation .........................................................4

2.2 Operating the monitor ..............................6

2.3 Remove the Base Assembly for VESA

Mounting ............................................................9

3. Image Optimization ...........................11

3.1 SmartContrast .............................................11

3.2 Philips SmartControl Premium ..........11

3.3 SmartDesktop Guide ..............................18

4. TechnicalSpecications ....................23

4.1 Resolution & Preset Modes .................25

5. Power Management ...........................26

6. Regulatory Information .....................27

7. Customer care and warranty ..........32

7.1 Philips’ Flat Panel Monitors Pixel

Defect Policy .................................................32

7.2 Customer Care & Warranty ...............34

8. Troubleshooting & FAQs ..................38

8.1 Troubleshooting ..........................................38

8.2 SmartControl Premium FAQs ...........39

8.3 General FAQs ..............................................40

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

1.1 Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures

other than those specied in this documentation

may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Operation

• Please Keep the monitor out of direct

sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

• Remove any object that could fall into

ventilation holes or prevent proper cooling of the monitor’s electronics.

• Do not block the ventilation holes on the

cabinet.

• When positioning the monitor, make

sure the power plug and outlet are easily accessible.

• If turning off the monitor by detaching the

power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

• Please use approved power cord provided

by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center)

• Do not subject the monitor to severe

vibration or high impact conditions during operation.

• Do not knock or drop the monitor during

operation or transportation.

Maintenance

• To protect your monitor from possible

damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

• Unplug the monitor if you are not going to

use it for an extensive period of time.

• Unplug the monitor if you need to clean it

with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

• To avoid the risk of shock or permanent

damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.

• If your monitor gets wet, wipe it with dry

cloth as soon as possible.

• If foreign substance or water gets in

your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

• Do not store or use the monitor in

locations exposed to heat, direct sunlight or extreme cold.

• In order to maintain the best performance

of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

1. Important

• Temperature: 0-40°C 32-95°F

• Humidity: 20-80% RH

Important information for Burn-in/Ghost image

• Always activate a moving screen saver

program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.

• “Burn-in”, “after-imaging”, or “ghost imaging”

is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning

Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such

cases, the specic presentation of the warning is

mandated by the relevant regulatory authority.

Service

• The casing cover should be opened only by

qualified service personnel.

• If there is any need for any document for

repair or integration, please contact with your local service center. (please refer to the chapter of “Consumer Information Center”)

• For transportation information, please refer

to “Technical Specifications”.

• Do not leave your monitor in a car/trunk

under direct sun light.

Note

Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1. Important

1.3 Disposal of product and packing material

Waste Electrical and Electronic EquipmentWEEE

This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact

your local government ofce, the waste disposal

organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please nd out about the local regulations on

how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit

http://www.philips.com/sites/philipsglobal/ about/sustainability/ourenvironment/ productrecyclingservices.page

2. Setting up the monitor

VGA (Optional)

Audio (Optional)

17S4C

17S4

Power

保留备用

使用前请阅读使用说明

2.1 Installation

Package contents

Install the base

17S4

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. Hold the base with both hands.

2. Setting up the monitor

17S4C

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. Snap in the base in the VESA mount area.

3. Hold the base with both hands. (1) Gently attach the base to the column

until the three guiding pins rest into the position holes.

(2) Use your ngers to tighten the screw

located at the bottom of the base, and secure the base to the column tightly.

2. Setting up the monitor

Connecting to your PC

17S4

17S4C

2.2 Operating the monitor

Description of the control buttons

1 2 3

17S4C/17S4

AC power input

DVI input (for selective model)

VGA input

Kensington anti-theft lock

Audio input (17S4A)

Earphone jack (17S4A)

1 2 3

Connect to PC

1. Connect the power cord to the back of the

monitor rmly.

2. Turn off your computer and unplug its power cable.

3. Connect the monitor signal cable to the video connector on the back of your computer.

4. Plug the power cord of your computer and your monitor into a nearby outlet.

5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

17S4A

Switch monitor’s power ON and OFF.

Access the OSD menu

Conrm the OSD adjustment.

Adjust the OSD menu.

Select the SmartPower control level

Adjust brightness of the display.

Adjust volume of the display.

Return to previous OSD level.

SmartImage

hot key

. There are 6

modes to select: Ofce, Photo, Movie, Game, Economy, Off.

2. Setting up the monitor

Description of the On Screen Display



















 





 



















Main menu Sub menu

Picture

OSD Settings

Setup

Language

Color

Input

Audio

Brightness

Contrast

Horizontal

Vertical

Transparency

OSD Time Out

Auto

V.Position

Phase

Clock

Resolution Notification

Reset

Information

English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar, Nederlands, Português, Português do Brazil,

Polski, Русский, Svenska, Suomi, Türkçe, Čeština, Українська, 简体中文, 繁體中文, 日本語, 한국어

Color Temperature

sRGB

User Define

VGA

DVI

Volume

Mute

SmartContrast

Gamma

H.Position

0~100

Off, 1, 2, 3, 4

5, 10, 20, 30, 60

On, Off

Yes, No

0~100

5000K, 6500K, 7500K, 8200K, 9300K, 11500K

Red: 0~100

Green: 0~100

Blue: 0~100

On, Off

0~100

On, Off

1.8, 2.0, 2.2, 2.4, 2.6

0~100

VGA

100

Off

2.2

Off

6500

100

English

Off

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

The OSD Menu

Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.





Basic and simple instruction on the control keys

In the OSD shown above, you can press

buttons at the front bezel of the monitor

to move the cursor, and press OK button to

conrm the choice or change.



2. Setting up the monitor

Resolutionnotication

0°

90°

This monitor is designed for optimal performance at its native resolution, 1280 × 1024 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1280 × 1024 @ 60 Hz for best results.

Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Physical Function

Tilt

-5

Height adjustment

110mm

(17S4C)

Pivot

(17S4/17S4A/17S4C)

Swivel

-65

(17S4C)

2. Setting up the monitor

2.3 Remove the Base Assembly for

VESA Mounting

Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

17S4/17S4A

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. Use a athead screwdriver to remove four mylars from the hinge cover.

3. Remove the screws from hinge cover.

4. Remove the base assembly.

17S4C

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. Setting up the monitor

2. Remove the screws from hinge cover.

3. While keeping the release button pressed,tilt the base and slide it out.

Note

This monitor accepts a 100mm x 100mm mounting interface.

100mm

3. Image Optimization

3.1 SmartContrast

What is it?

Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Why do I need it?

You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear,

readable text for ofce work. By reducing your

monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

3.2 Philips SmartControl Premium

The new SmartControl Premium software by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through ne-tuning resolution, Color calibration, Clock/Phase adjustments, RGB White point adjustment, etc.

Equipped with latest technology in core algorithm for fast processing and response, this Windows 7 compliant eye catching animated

Icon based software is ready to enhance your experience with Philips monitors!

Installation

• Follow the instruction and complete the

installation.

• You can launch after installation is

completed.

• If you want to launch later, you can either

click the shortcut on desktop or toolbar.

First launch -Wizard

• The first time after installation of

SmartControl Premium, it will automatically go to Wizard for first time launch.

• The wizard will guide you through

adjustment your monitor performance step by step.

• You can go to Plug-in menu to launch

wizard later on as well.

• You can adjust more options without

wizard by Standard pane.

3. Image Optimization

Start with Standard pane

Adjust menu

• Adjust Menu allows you to adjust Brightness, Contrast, and Resolution.

• You can follow the instruction and do the adjustment.

• Cancel prompts user if you want to cancel installation.

Color menu

• Color Menu allows you to adjust RGB,

Black Level, White Point, Display Gamma, Calibration, SmartImage, and SmartKolor.

• You can follow the instruction and do the

adjustment.

• Refer to below table for sub-menu item

base on your input.

• Example for Color Calibration.

3. Image Optimization

1. "Show Me" starts color calibration tutorial.

2. Start - starts the 6-step color calibration sequence.

3. Quick View loads the before/after images.

4. To return to Color home pane, click the Cancel button.

5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.

6. Must have patent info in calibration screen.

3. Image Optimization

First Color Calibration Screen

• Previous button is disabled until the second

color screen.

• Next goes to the succeeding target

(6-targets).

• Final next goes File > Presets pane.

• Cancel closes the UI and returns to the

plug in page.

SmartImage

Allow users to change setting for better display setting based on content.

When Entertainment is set, SmartContrast and SmartResponse are enabled.

Eco Power menu

Options menu

Options>Preferences - Will only be active when selecting Preferences from the dropdown Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.

• Displays current preference settings.

• A checked box enables the feature. The

check box is a toggle.

• Enable Context Menu on desktop is checked (On) by default. Enable Context menu displays SmartControl Premium selections for Select Preset and Tune Display in the desktop right-click context

3. Image Optimization

menu. Disabled removes SmartControl Premium from the right click context menu.

• Enable Task Tray icon is checked (On) by

default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support. Check for Update, About, and Exit. When Enable task tray menu is disabled, the task tray icon will only display Exit.

• Run at Startup is checked (On) by default.

When disabled, SmartControl Premium will not launch at start or be in the task tray. The only way to launch SmartControl Premium is either from the desktop short cut or from the program file. Any preset set to run at startup will not load when this box is unchecked (Disabled).

• Enable transparency mode (Windows 7,

Vista, XP). Default is 0% Opaque.

Options>Audio - Will only be active when selecting Volume from the drop-down Options menu.

On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available.

Option>Auto Pivot.

Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available.

• Display the Source instruction pane and current input source setting.

• On single input displays, this pane will not be visible.

3. Image Optimization

Options>Theft Deterrence - Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop-down Plug-in menu.

To enable Theft Deterrence, click on On button to bring up the following screen:

• User can enter PIN between 4 and 9 digits

numbers only.

• After entering PIN, Accept button takes

user to the pop-up dialog box on the following page.

• Minimum minutes set to 5. Slider set to 5

by default.

• Does not require the display be attached

to a different host to go into Theft Deterrence mode.

After creating PIN, the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button:

• Theft Deterrence Enabled is displayed.

• Disable Theft Deterrence Mode opens

pane screen on next page.

• PIN Options button only available after

user creates PIN, button opens secure PIN web site.

Help menu

Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.

Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.

3. Image Optimization

Context Sensitive menu

The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible.

The Context Menu has four entries:

• SmartControl Premium - When selected the About screen is displayed.

• Select Preset - Provides a hierarchical menu of saved presets for immediate use. A check mark shows the currently selected preset. Factory Preset can also be called from the drop-down menu.

• Tune Display - Opens the SmartControl Premium control panel.

• SmartImage - Check current settings: Off, Office, Photo, Movie, Game, Economy.

Task Tray Menu Enabled

The task tray menu can be displayed by rightclicking on the SmartControl Premium icon from the task tray. Left Click will launch the application.

The task tray has ve entries:

• Help - Access to User Manual file: Open User Manual file using the default browser window.

• Technical Support - Displays the tech support page.

• Check for Update - Takes the user to PDI Landing and checks the user’s version against the most current available.

• About - Displays detailed reference information: product version, release information, and product name.

• Exit - Close SmartControl Premium.

To run SmartControl Premium again, either select SmartControl Premium from Program menu, double-click the desktop PC icon, or restart the system.

Task Tray Menu Disabled

When the Task Tray is disabled in the preference folder, only the Exit selection is available. To completely remove SmartControl Premium

3. Image Optimization

from the task tray, disable Run at Startup in Options>Preferences.

Note

All the illustrations in this section are for reference only. SmartControl software version

might be changed without notication. Please always check ofcial Portrait website www.

portrait.com/dtune/phl/enu/index to download the latest version of SmartControl software.

3.3 SmartDesktop Guide

SmartDesktop

SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options.

• Align to partition check box will enable automatic alignment for the window when dragged into the defined partition.

• Select the desired par tition by clicking on the icon. The partition will be applied to the desktop and the icon will be highlighted.

• Identify provides a quick way to view the grid.

Drag and Drop Windows

Once the partitions are congured and Align to

partition is selected a window can be dragged into the region and it will automatically align. When the window and mouse cursor are within the region, the region will become highlighted.

Note

If the outline of the region is not visible when dragging the window, “Show windows contents while dragging” is disabled. To enable:

1. In Control Panel, click System.

2. Click Advanced system settings (For Vista & Win7 OS, this is located on the left sidebar).

3. In Performance section, click Settings.

4. In the box, check Show window contents while dragging, and click OK.

Other alternative path:

Vista:

Control Panel > Personalization > Window Color and Appearance > Click "Open Classic appearance properties for more color options" > Click "Effects" button > check Show window contents while dragging.

XP:

Display Properties>Appearance>Effects...> check Show window contents while dragging.

Win 7:

No other alternative path available.

3. Image Optimization

Title Bar Options

Desktop partition can be accessed from the title bar of the active window. This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop. Move the cursor into the active window’s title bar to access the drop down menu.

Right Click Menu

Right click on the Desktop Partition icon to view the drop down menu.

• Identify Partition – Displays the outline

grid on the desktop for the current partition.

• Align On/Align Off – Enables/disables the drag and drop auto align feature.

• Exit – Closes Desktop Partition and Dis- play Tune. To re-initialize, launch Display Tune from the start menu or short cut on the desktop.

Left Click Menu

Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop. Releasing the mouse will send the window to the highlighted partition.

• Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Windows will show all open windows and move the selected window to the forefront.

• Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the par titions shown in the drop down.

Note

If more than one display is attached, the user can select the targeted display to change the partition. The highlighted icon represents the current active partition.

Task Tray Right Click

The task tray also contains most of the features supported in the title bar (with the exception of automatically sending a window to any partition).

3. Image Optimization

• Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Windows will show all open windows and move the selected window to the forefront.

• Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the par titions shown in the drop down.

• Identify Partition – Displays the outline grid on the desktop for the current partition.

• Align On/Align Off – Enables/disables the drag and drop auto align feature.

3. Image Optimization

 SmartDesktopPartitionDenitions

Name Description Image

Full Desktop Applies all settings to the entire desktop.

Vertical Assesses the screen resolution and divides the display

into two evenly sized vertical regions.

For 90/270 maintain vertical conguration.

Horizontal Assesses the screen resolution and divides the display

into two evenly sized horizontal regions.

For 90/270 maintain horizontal conguration.

Vertical Triple Assesses the screen resolution and divides the display

into three evenly sized vertical regions.

For 90 Partition 1 horizontal top Partition 2 horizontal center Partition 3 horizontal bottom. For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom.

Vertical Split Left

Assesses the screen resolution and divides the display into two vertical regions, the left hand side is a single region, the right hand side is split into two evenly sized regions. For 90 Partition 1 on top Partition 2&3 on bottomFor 270 Partition 1 on bottom Partition 2&3 on top.

Vertical Split Right Assesses the screen resolution and divides the display

into two vertical regions, the right hand side is a single region, the left hand side is split into two evenly sized regions. For 90 Partition 1&2 on top Partition 3 on bottom.For 270 Partition 3 on top Partition 1&2 on bottom.

3. Image Optimization

Name Description Image

Horizontal Split Top Assesses the screen resolution and divides the display

into two evenly sized horizontal regions, the top region

is single, the bottom region is spilt into two evenly sized

regions

For 90 Partition 1 on right side Vertical Partition 2&3

on left side Vertical.

For 270 Partition 1 on left side Vertical Partition 2&3 on

right side Vertical.

Horizontal Split

Bottom

Assesses the screen resolution and divides the display

into two evenly sized horizontal regions, the bottom

region is single, the top region is spilt into two evenly

sized regionsFor 90 Partition 1&2 on right side Vertical

Partition 3 on left side Vertical.For 270 Partition 1&2 on

left side Vertical Partition 3 on right side Ver tical.

Even Split

Assesses the screen resolution and divides the display

into four evenly sized regions.

4. Technical Specications

4. Technical Specifications

Picture/Display

Monitor Panel Type TFT-LCD Backlight CCFL Panel Size 17" (43.2cm) Aspect Ratio 5:4 Pixel Pitch Brightness 250 cd/m² SmartContrast 100,000,000:1 Contrast Ratio (typ.) 1000:1 Response time 5ms Optimum Resolution 1280 x 1024 @ 60Hz Viewing Angle 170° (H) / 160° (V) @ C/R > 10 Display Colors 16.7M Vertical Refresh Rate 56 Hz - 75 Hz Horizontal Frequency 30 kHz - 83 kHz sRGB YES

Connectivity

Signal Input DVI(Digital), VGA( Analog) Input Signal (17S4/17S4C) Separate Sync, Sync on Green Audio In/Out (17S4A) PC audio-in, headphone out

Convenience

Built-in speakers (17S4A) 1.5Wx2

User Convenience

OSD Languages

Other Convenience Kensington Lock Plug & Play Compatibility DDC/CI, sRGB, Windows 8/7/Vista/XP, Mac OSX, Linux

Stand

Tilt -5 / +20 Swivel (17S4C) -65/+65 Height adjustment (17S4C) 110mm

Power

On Mode

Energy Consumption (EnergyStar test method)

Normal Operation (typ.) (17S4A)

0.264 x 0.264 mm

English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar, Nederlands, Português, Português do Brazil, Polski, Русский, Svenska, Suomi, Türkçe, Čeština, Українська,

繁體中文, 日本語,

17.1W (typ.) 25.0W(max) (17S4A)

17.1W (typ.) (17S4/17S4C)

AC Input Voltage at 100VAC, 50Hz

9.46W 9.77W 9.90W

한국어

AC Input Voltage at 115VAC, 60Hz

简体中文,

AC Input Voltage at 230VAC, 50Hz

(17S4C/17S4)

(17S4A)

4. Technical Specications

Normal Operation (typ.) (17S4/17S4C)

9.44W 9.76W 9.88W

Sleep (Standby) 0.2W (typ.) 0.2W (typ.) 0.2W (typ.) Off 0.2W (typ.) 0.2W (typ.) 0.2W (typ.)

AC Input Voltage at 115VAC , 60Hz

AC Input Voltage at 230VAC , 50Hz

Heat Dissipation*

AC Input Voltage at 100VAC , 50Hz

Normal Operation (17S4A) 32.29 BTU/hr 33.34 BTU/hr 33.79 BTU/hr Normal Operation

(17S4/17S4C)

32.22 BTU/hr 33.31 BTU/hr

33.72 BTU/hr

Sleep (Standby) 0.68 BTU/hr 0.68 BTU/hr 0.68 BTU/hr Off 0.68 BTU/hr 0.68 BTU/hr 0.68 BTU/hr Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply Built-in, 100-240VAC, 50-60Hz

Dimension

Product with stand (WxHxD)

Product without stand (WxHxD)

367.0X393.0X194.0 mm (17S4A/17S4)

367.0X475.0X227.0 mm (17S4C)

367.0X319.0X65.0 mm

Weight

Product with stand

3.535Kg(17S4A/17S4)

5.02Kg(17S4C)

Product without stand 3.14Kg

Product with packaging

4.935Kg(17S4A/17S4)

6.166Kg(17S4C)

Operating Condition

Temperature range (operation) 0°C to 40 °C Temperature range

(Non-operation)

-20°C to 60°C

Relative humidity 20% to 80% MTBF 30,000hrs

Environmental

ROHS YES Packaging 100% recyclable Specic Substances 100% PVC BFR free housing

Compliance and standards

Regulatory Approvals

CE Mark, FCC Class B, SEMKO, ETL, BSMI, CU, VCCI, TUV-GS, TUV-ERGO, PSB, C-TICK, UKRAINIAN

Cabinet

Color Black/Silver Finish Texture

Note

1. This data is subject to change without notice. Go to www.philips.com/support to download the

latest version of leaet.

4. Technical Specications

4.1 Resolution & Preset Modes

Maximum Resolution

1280 x 1024 @ 60 Hz (analog input) 1280 x 1024 @ 60 Hz (digital input)

Recommended Resolution

1280 x 1024 @ 60 Hz (digital input)

H. freq (kHz) Resolution V. freq (Hz)

31.47 720x400 70.09

31.47 640x480 59.94

35.00 640x480 66.67

37.86 640x480 72.81

37.50 640x480 75.00

37.88 800x600 60.32

46.88 800x600 75.00

48.36 1024x768 60.00

60.02 1024x768 75.03

79.98 1280x1024 75.03

63.89 1280x1024 60.02

44.77 1280x720 59.86

Note

Please notice that your display works best at native resolution of 1280 x 1024 @ 60Hz. For best display quality,please follow this resolution recommendation.

5. Power Management

If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

Power Management Denition

VESA

Video H-sync V-sync Power Used LED Color

Mode

Active ON Ye s Ye s 17.1W(typ.) White

Sleep

(Standby)

Switch Off OFF - - 0.2 W (typ.) OFF

OFF No No 0.2W (typ.)

The following setup is used to measure power consumption on this monitor.

• Native resolution: 1280 x 1024

• Contrast: 50%

• Brightness: 250 nits

• Color temperature: 6500k with full white

pattern

Note

This data is subject to change without notice.

White (blink)

6 Regulatory Infomation

6. Regulatory Information

Lead-free Product

Lead free display promotes environmentally sound recovery and disposal of waste from electrical

and electronic equipment. Toxic substances like Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle.

CE Declaration of Conformity

This product is in conformity with the following standards

• EN60950-1:2006+A11:2009+A1:20

10+A12:2011 (Safety requirement of Information Technology Equipment).

• EN55022:2010 (Radio Disturbance

requirement of Information Technology Equipment).

• EN55024:2010 (Immunity requirement of

Information Technology Equipment).

• EN61000-3-2:2006 +A1:2009+A2:2009

(Limits for Harmonic Current Emission).

• EN61000-3-3:2008 (Limitation of Voltage

Fluctuation and Flicker) following provisions of directives applicable.

• 2006/95/EC (Low Voltage Directive).

• 2004/108/EC (EMC Directive).

• 2009/125/EC (ErP Directive, EC No.

1275/2008 Implementing Directive for Standby and Off mode power consumption) and is produced by a manufacturing organization on ISO9000 level.

The product also comply with the following standards

• ISO9241-307:2008 (Ergonomic

requirement, Analysis and compliance test methods for electronic visual displays).

• EK1-2000:2013 (GS mark requirement).

• prEN50279:1998 (Low Frequency Electric

and Magnetic fields for Visual Display).

• MPR-II (MPR:1990:8/1990:10 Low

Frequency Electric and Magnetic fields).

6. Regulatory Infomation

Federal Communications Commission (FCC) Notice (U.S. Only)

This equipment has been tested and found

to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the

equipment and receiver.

• Connect the equipment into an outlet on

a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced

radio/TV technician for help.

Changes or modications not expressly

approved by the party responsible for compliance could void the user's authority to operate the equipment.

Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.

To prevent damage which may result in re or

shock hazard, do not expose this appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

FCC Declaration of Conformity

Declaration of Conformity for Products Marked with FCC Logo,

United States Only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Commission Federale de la Communication (FCC Declaration)

Cet équipement a été testé et déclaré

conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces

limites sont conçues de façon à fourir

une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.

CET appareil produit, utilise et peut émettre des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio.

6 Regulatory Infomation

Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes:

• Réorienter ou déplacer l’antenne de

réception.

• Augmenter la distance entre l’équipement

et le récepteur.

• Brancher l’équipement sur un autre circuit

que celui utilisé par le récepteur.

• Demander l’aide du marchand ou d’un

technicien chevronné en radio/télévision.

Toutes modications n'ayant pas reçu

l'approbation des services compétents en matière de conformité est susceptible

d'interdire à l'utilisateur l'usage du présent

équipement.

N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.

CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.

EN 55022 Compliance (Czech Republic Only)

PolishCenterforTestingandCertication

Notice

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.

A protection mark "B" conrms that the

equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.

6. Regulatory Infomation

North Europe (Nordic Countries) Information

Placering/Ventilation

VARNING:

FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.

Placering/Ventilation

ADVARSEL:

SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.

Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.

Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ.

BSMI Notice (Taiwan Only)

Ergonomie Hinweis (nur Deutschland)

Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften.

Auf der Rückwand des Gerätes bendet sich

ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage

III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind.

Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß

1. Reparaturen nur durch Fachpersonal durchgeführt werden.

2. nur original-Ersatzteile verwendet werden.

3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.

Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge). Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.

ACHTUNG: BEIM AUFSTELLEN

DIESES GERÄTES DARAUF ACHTEN, DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.

6 Regulatory Infomation

China RoHS

The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.

中国电子信息产品污染控制标识要求(中国

RoHS

法规标示要求)产品中有毒有害物质或

元素的名称及含量

部件名称

外壳

液晶显示屏/灯管

电路板组件

电源适配线

电源线/连接线

电路板组件包括印刷电路板及其构成的零部件，如电阻、电容、集成电路、连接器等。

表示该有毒有害物质在该部件所有均质材料中的含量均在《电子信息产品中有毒有害物质的限量要求标准》规定的限量要求以下。

表示该有毒有害物质至少在该部件的某一均质材料中的含量超出《电子信息产品中有毒有害物质的限量要求标准》规定的限量要求；但是上表中打

“X”

的部件，符合欧盟

铅

(Pb)汞 (Hg)镉 (Cd)

X X

X O O O O O

有毒有害物质或元素

六价铬

多溴联苯

(Cr6+)

(PBB)

O O O O O

O O O O

RoHS

法规要求（属于豁免的部分）。

多溴二苯醚

(PBDE)

环保使用期限

此标识指期限(十年),电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变,电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身、财产造成严重损害的期限。

《废弃电器电子产品回收处理管理条例》提示性说明

为了更好地关爱及保护地球，当用户不再需要此产品或产品寿命终止时，请遵守国家废弃电器电子产品回收处理相关法律法规，将其交给当地具有国家认可的回收处理资质的厂商进行回收处理。

7. Customer care and warranty

7. Customer care and

subpixel

pixel

warranty

7.1 Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels

used in at panel monitors are sometimes

unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains

the different types of pixel defects and denes

acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

7 Customer care and warranty

Note

A red or blue bright dot must be more

than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be

more noticeable, Philips also species tolerances

for the proximity of pixel defects.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period,

a TFT Monitor panel in a Philips at panel

monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels (one white pixel) 0 Distance between two bright dot defects* >15mm Total bright dot defects of all types 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects* >15mm Total black dot defects of all types 5 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

Total bright or black dot defects of all types 5 or fewer

Note

1. 1 or 2 adjacent sub pixel defects = 1 dot defect

2. This monitor is ISO9241-307 compliant .Class-I compliant.(ISO9241-307: Ergonomic

requirement,analysis and compliance test methods for electronic visual displays)

3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the

International Organisation for Standardisation (ISO) per: 2008-11-13.

7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional suppor t requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country CSP Hotline Number Price Opening hours

Austria RTS +43 0810 000206 € 0.07 Mon to Fri : 9am - 6pm Belgium Ecare +32 078 250851 € 0.06 Mon to Fri : 9am - 6pm Cyprus Alman 800 92 256 Free of charge Mon to Fri : 9am - 6pm Denmark Infocare +45 3525 8761 Local call tariff Mon to Fri : 9am - 6pm Finland Infocare +358 09 2290 1908 Local call tariff Mon to Fri : 9am - 6pm France Mainteq +33 082161 1658 € 0.09 Mon to Fri : 9am - 6pm Germany RTS +49 01803 386 853 € 0.09 Mon to Fri : 9am - 6pm Greece Alman +30 00800 3122 1223 Free of charge Mon to Fri : 9am - 6pm Ireland Celestica +353 01 601 1161 Local call tariff Mon to Fri : 8am - 5pm Italy Anovo Italy +39 840 320 041 € 0.08 Mon to Fri : 9am - 6pm Luxembourg Ecare +352 26 84 30 00 Local call tariff Mon to Fri : 9am - 6pm Netherlands Ecare +31 0900 0400 063 € 0.10 Mon to Fri : 9am - 6pm Norway Infocare +47 2270 8250 Local call tariff Mon to Fri : 9am - 6pm Poland MSI +48 0223491505 Local call tariff Mon to Fri : 9am - 6pm Portugal Mainteq 800 780 902 Free of charge Mon to Fri : 8am - 5pm Spain Mainteq +34 902 888 785 € 0.10 Mon to Fri : 9am - 6pm Sweden Infocare +46 08 632 0016 Local call tariff Mon to Fri : 9am - 6pm Switzerland ANOVO CH +41 02 2310 2116 Local call tariff Mon to Fri : 9am - 6pm United Kingdom Celestica +44 0207 949 0069 Local call tariff Mon to Fri : 8am - 5pm

7 Customer care and warranty

Contact Information for CENTRAL AND EASTERN EUROPE region:

Country Call center CSP Consumer care number

Belarus N/A IBA

+375 17 217 3386

+375 17 217 3389 Bulgaria N/A LAN Service +359 2 960 2360 Croatia N/A MR Service Ltd +385 (01) 640 1111 Czech Rep. N/A Asuppor t 420 272 188 300

Estonia N/A FUJITSU

+372 6519900(General)

+372 6519972(workshop) Georgia N/A Esabi +995 322 91 34 71

Hungary N/A Pro Service

+36 1 814 8080(General)

+36 1814 8565(For AOC&Philips only) Kazakhstan N/A Classic Service I.I.c. +7 727 3097515

Latvia N/A ServiceNet LV

Lithuania N/A UAB Servicenet

+371 67460399

+371 27260399

+370 37 400160(general)

+370 7400088 (for Philips) Macedonia N/A AMC +389 2 3125097 Moldova N/A Comel +37322224035 Romania N/A Skin +40 21 2101969 Russia N/A CPS +7 (495) 645 6746 Serbia&Montenegro N/A Kim Tec d.o.o. +381 11 20 70 684 Slovakia N/A Datalan Service +421 2 49207155 Slovenia N/A PC H.and +386 1 530 08 24 the republic of Belarus N/A Ser viceBy + 375 17 284 0203 Turkey N/A Tecpro +90 212 444 4 832

Ukraine

N/A Topaz +38044 525 64 95 N/A Comel +380 5627444225

Contact Information for LATIN AMERICA region:

Country Call center Consumer care number

Brazil Argentina 0800 3330 856

Vermont

0800-7254101

Contact Information for China:

Country Call center Consumer care number

China PCCW Limited 4008 800 008

7. Customer care and warranty

Contact Information for NORTH AMERICA :

Country Call center Consumer care number

U.S.A. EPI - e-center (877) 835-1838 Canada EPI - e-center (800)479-6696

Contact Information for APMEA region:

Country ASP Consumer care number Opening hours

Australia

AGOS NETWORK PTY LTD

1300 360 386 Mon.~Fri. 9:00am-5:30pm

New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri. 8:30am-5:30pm

Hong Kong: Hong Kong Macau

Company: Smart Pixels Technology Ltd.

Tel: +852 2619 9639

Macau:

Mon.~Fri. 9:00am-6:00pm Sat. 9:00am-1:00pm

Tel: (853)-0800-987

India

REDINGTON INDIA LTD

PT. CORMIC

Indonesia

SERVISINDO PERKASA

Korea Alphascan Displays, Inc 1661-5003

Malaysia R-Logic Sdn Bhd +603 5102 3336

Tel: 1 800 425 6396

SMS: PHILIPS to 56677

+62-21-4080-9086

(Customer Hotline)

+62-8888-01-9086

(Customer Hotline)

Mon.~Fri. 9:00am-5:30pm

Mon.~Thu. 08:30-12:00; 13:0017:30 Fri. 08:30-11:30; 13:00-17:30"

Mon.~Fri. 9:00am-5:30pm Sat. 9:00am-1:00pm

Mon.~Fri. 8:15am-5:00pm Sat. 8:30am-12:30am

Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm

Philips Electronics

Singapore

Singapore Pte Ltd (Philips Consumer Care

(65) 6882 3966

Mon.~Fri. 9:00am-6:00pm Sat. 9:00am-1:00pm

Center)

Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00

Thailand

South Africa

Axis Computer System Co., Ltd.

Computer Repair Technologies

(662) 934-5498 Mon.~Fri. 08:30am~05:30pm

011 262 3586 Mon.~ Fri. 08:00am~05:00pm

Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00

+84 8 38248007

Ho Chi Minh City

+84 5113.562666

Danang City

+84 5113.562666

Can tho Province

Mon.~Fri. 8:00-12:00, 13:30-17:30 Sat. 8:00-12:00

Vietnam

FPT Service Informatic Company Ltd. - Ho Chi Minh City Branch

7 Customer care and warranty

Philippines

Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan

Uzbekistan

Turkmenistan

Japan

EA Global Supply Chain Solutions ,Inc.

Firebird service centre

Soniko Plus Private Enterprise Ltd

Technostar Service Centre

フィリップスモニター・サポートセンター

(02) 655-7777; 6359456 Mon.~Fri. 8:30am~5:30pm

+97 14 8837911 Sun.~Thu. 09:00 - 18:00

+99871 2784650 Mon.~Fri. 09:00 - 18:00

+(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00

0120-060-530 Mon.~Fri. 10:00 - 17:00

8. Troubleshooting & FAQs

Note

The Auto Function is not applicable in DVIDigital mode as it is not necessary.

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

• Make sure the power cord is plugged into

the power outlet and into the back of the monitor.

• First, ensure that the power button on the

front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned on.

• Make sure the signal cable is properly

connected to your computer.

• Make sure the monitor cable has no bent

pins on the connect side. If yes, repair or replace the cable.

• The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

• Make sure the monitor cable is properly

connected to your computer. (Also refer to the Quick Start Guide).

• Check to see if the monitor cable has bent

pins.

• Make sure the computer is turned on.

AUTO button doesn't function

• The auto function is applicable only in

VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps

• Disconnect the monitor from mains power

source immediately for safety

• Contact with Philips customer service

representative immediately.

Imaging Problems

Image is not centered

• Adjust the image position using the “Auto”

function in OSD Main Controls.

• Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

• Check that the signal cable is properly

securely connected to the graphics board or PC.

Verticalickerappears

• Adjust the image using the “Auto” function

in OSD Main Controls.

• Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontalickerappears

• Adjust the image using the “Auto” function

in OSD Main Controls.

• Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

8. Troubleshooting & FAQs

Image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on

On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

• Uninterrupted display of still or static

images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burnin", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

• Always activate a moving screen saver

program when you leave your monitor unattended.

• Always activate a periodic screen refresh

application if your LCD monitor will display unchanging static content.

• Failure to activate a screen saver, or a

periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Image appears distorted. Text is fuzzy or blurred.

• Set the PC’s display resolution to the same

mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

• The remaining dots are normal

characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

• You can adjust “power on” light using the

power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a

different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if

SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions

worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed,

the monitor driver may need to be reinstalled.

• Changed video graphic adapter to another

one

• Updated video driver

• Activities on OS, such as service pack or

patch

• Run Windows Update and updated

monitor and/or video driver

• Windows was booted with the monitor

power off or disconnected.

• To find out, please right click My Computer

and click on Properties->Hardware-> Device Manager.

• If you see “Plug and Play Monitor” shows

under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

8. Troubleshooting & FAQs

Ans.: It might be your graphic adaptor is not

compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more. If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information,

only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor

driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft Deterence is Enabled

Q5. I forgot my PIN for Theft Deterrence

Function. How can I do?

Ans.: Philips Service center has a right to

ask for legitimate identication and

authorization, in order to establish ownership of the monitor.

8.3 General FAQs

Q1: When I install my monitor what should

I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this

monitor: 1280 x 1024 @ 60 Hz.

• Unplug all cables, then connect your PC to

the monitor that you used previously.

• In the Windows Start Menu, select Settings/

Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1280 x 1024 pixels.

• Open 'Advanced Properties' and set the

Refresh Rate to 60 Hz, then click OK.

• Restart your computer and repeat step 2

and 3 to verify that your PC is set at 1280 x 1024 @ 60 Hz.

• Shut down your computer, disconnect your

old monitor and reconnect your Philips LCD monitor.

• Turn on your monitor and then turn on

your PC.

Q2: What is the recommended refresh

rate for LCD monitor?

Ans.: Recommended refresh rate in LCD

monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: Whatarethe.infand.icmlesonthe

CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver les for your

monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor

drivers (.inf and .icm les) or a driver disk when you rst install your monitor.

Follow the instructions to insert the companion CD-ROM included in this package. Monitor drivers (.inf and .icm

les) will be installed automatically.

Q4: How do I adjust the resolution?

8. Troubleshooting & FAQs

Ans.: Your video card/graphic driver and

monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties".

Q5: What if I get lost when I am making

monitor adjustments via OSD?

Ans.: Simply press the OK button, then select

'Reset' to recall all of the original factory settings.

Q6: Is the LCD screen resistant to

scratches?

Ans.: In general it is recommended that

the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

Q7: How should I clean the LCD surface? Ans.: For normal cleaning, use a clean, soft

cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of my

monitor?

Ans.: Yes, you can change your color setting

through OSD control as the following procedures,

• Press "OK" to show the OSD (On Screen

Display) menu

• Press "Down Arrow" to select the option

"Color" then press "OK" to enter color setting, there are three settings as below.

1. Color Temperature: The six settings are 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appears "warm, with a red-white color tone", while a 11500K

temperature yields "cool, bluewhite toning".

2. sRGB: This is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc).

3. User Dene: The user can choose his/

her preference color setting by adjusting red, green blue color.

Note

A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to any

PC, workstation or Mac?

Ans.: Yes. All Philips LCD monitors are fully

compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

Q10: Are Philips LCD monitors Plug-and-

Play?

Ans.: Yes, the monitors are Plug-and-Play

compatible with Windows 8/7/Vista/XP/ NT, Mac OSX, Linux

Q11: What is Image Sticking, or Image Burn-

in, or After Image, or Ghost Image in LCD panels?

Ans.: Uninterrupted display of still or static

images over an extended period may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology.

8. Troubleshooting & FAQs

In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Warning

Q12: Why is my Display not showing

sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor works best at its

native resolution of 1280 x 1024 @ 60 Hz. For best display, please use this resolution.

Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V.

Specicationsaresubjecttochangewithoutnotice.

Version: M417SE1T

Philips 17S4SB, 17S4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Important

1.1 Safety precautions and maintenance

1.2 Notational Descriptions

1.3 Disposal of product and packing material

2. Setting up the monitor

2.1 Installation

2.2 Operating the monitor

3. Image Optimization

3.1 SmartContrast

3.2 Philips SmartControl Premium

3.3 SmartDesktop Guide

4. Technical Specifications

4.1 Resolution & Preset Modes

5. Power Management

6. Regulatory Information

7. Customer care and warranty

7.1 Philips’ Flat Panel Monitors Pixel Defect Policy

7.2 Customer Care & Warranty

8. Troubleshooting & FAQs

8.1 Troubleshooting

8.2 SmartControl Premium FAQs

8.3 General FAQs