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Contents
Introduction 5
About PGP Whole Disk Encryption 5
About PGP Whole Disk Encryption Command Line 5
Important Terms 6
Audience 7
System Requirements 7
Installing and Uninstalling 7
PGP Whole Disk Encrypting a Drive 8
The Command-Line Interface 9
Overview 9
Scripting 10
Editing the Path 10
WDE-ADMIN Active Directory Group 11
Passphrases 11
Licensing 13
Overview 13
--license-authorize 13
Licensing via a Proxy Server 14
Generic Commands 17
--help (-h) 17
--version 18
Disk Information Commands 19
--enum 19
--info 20
--show-config 21
--status 22
User Management Commands 23
--add-user 23
--change-passphrase 25
--change-userdomain 25
--list-user 26
--offload 27
i
PGP Whole Disk Encryption Command Line Contents
--remove-user 27
--verify-user 28
Disk Management 31
--auth 31
--instrument 32
--uninstrument 32
Disk Operation 35
--decrypt 35
--encrypt 36
--resume 37
--secure 38
--stop 39
Boot Bypass Commands 41
--add-bypass 41
--check-bypass 43
--remove-bypass 43
Recovery Token Commands 45
--new-wdrt 45
PGP BootGuard Customization Commands 47
--set-background 47
--set-language 48
--set-sound 49
--set-start 50
--set-text 51
Local Self Recovery 53
--recovery-configure 54
--recovery-questions 55
--recovery-verify 56
--recovery-remove 57
--recovery-change-passphrase 57
Authenticating if you Have Forgotten Your Passphrase 58
Options 61
"Secure" Options 64
--admin-authorization 64
ii
PGP Whole Disk Encryption Command Line Contents
--admin-passphrase 64
--all 65
--answers-file 65
--auto-start 65
--beep 65
--count 66
--dedicated-mode 66
--disk (-d) 66
--display 67
--domain-name 67
--fast-mode 67
--image 68
--interactive 68
--keyboard 68
--keyid 69
--license-email 69
--license-name 69
--license-number 70
--license-organization 70
--message 70
--new-domain 70
--new-passphrase 71
--no-beep 71
--partition 71
--passphrase (-p) 72
--proxy-passphrase 72
--proxy-server 72
--proxy-username 73
--questions-file 73
--recovery-token 74
--safe-mode 74
--sso 74
--username 75
--xml 75
Quick Reference 77
Commands 77
Options 79
Troubleshooting 81
Overview 81
Encryption Does Not Begin 82
Encryption Does Not Finish 83
Problems at PGP BootGuard 85
iii
1
Introduction
This User's Guide tells you how to use PGP Whole Disk Encryption Command
Line.
In This Chapter
About PGP Whole Disk Encryption............................................................ 5
About PGP Whole Disk Encryption Command Line.................................. 5
Important Terms........................................................................................ 6
System Requirements ............................................................................... 7
Installing and Uninstalling .......................................................................... 7
PGP Whole Disk Encrypting a Drive.......................................................... 8
About PGP Whole Disk Encryption
PGP Whole Disk Encryption (WDE) is a software product from PGP Corporation
that uses encryption to lock down the entire contents of a boot disk, partition,
external disk, or removable disk.
For more information about PGP WDE, see the:
PGP Desktop User's Guide
PGP WDE Quick Start Guide
PGP WDE Data Sheet (available via the PGP WDE page on the PGP
Corporation website)
About PGP Whole Disk Encryption Command Line
PGP Whole Disk Encryption Command Line gives you access to PGP WDE
functionality using a command-line interface. Accessing PGP WDE functions
from the command line is useful for scripting PGP WDE functions,
troubleshooting problems, or if the graphical user interface is not available.
Note: Not all PGP WDE functions are available via the command line.
5
PGP Whole Disk Encryption Command Line Introduction
PGP WDE command line functionality is available for both Windows and Mac
OS X systems. This Guide covers both versions. Differences between the two
versions are noted where applicable.
Note: The Mac OS X Safe Boot feature does not work on a boot disk that has
been whole disk encrypted; if you hold down the Shift key to enter Safe
Boot, the system will fail to boot after authenticating at the PGP BootGuard
screen.
Important Terms
Understanding the following terms will help make it easier to use PGP Whole
Disk Encryption Command Line:
PGP Whole Disk Encryption (PGP WDE): a standalone product from PGP
Corporation and a feature of PGP Desktop that lets you encrypt the entire
contents of a disk; boot disks, partitions, and non-boot disks such as USB
thumb drives can all be whole disk encrypted. PGP WDE functionality is
available via a graphical user interface and through a command-line
interface.
PGP WDE command line: the command-line interface to PGP WDE
functionality. Because PGP WDE is available on both Windows and Mac
OS X systems, you can use the PGP WDE command line interface using
command line utilities such as the Command Prompt application, cmd.exe,
on Windows systems or the Terminal application on Mac OS X systems.
passphrase user: a user who can authenticate to an encrypted disk using
a passphrase.
public-key user: a user who can authenticate to an encrypted disk using
the passphrase to the corresponding private key.
encrypt: the process of "scrambling" data so that it is not usable unless you
properly authenticate.
decrypt: the process of "unscrambling" encrypted data.
master boot record (MBR): software on a disk that is "in front" of the
partition table; that is, it is implemented during the startup process
before
the operating system itself. The instructions in the MBR tells the system
how to boot.
instrument: a part of the process of whole disk encrypting a disk/partition
where the Windows or Mac OS X MBR is replaced with the PGPMBR.
PGPMBR: an MBR from PGP Corporation that implements the PGP
BootGuard. Once a disk is instrumented, even if it is not fully encrypted,
subsequent startups will bring up the PGP BootGuard.
6
PGP Whole Disk Encryption Command Line Introduction
PGP BootGuard: the screen that appears after instrumenting a disk that
requires proper authentication for the boot process to continue. If proper
authentication is
not provided, the boot process will not continue; the
operating system will not load and the system will not be usable.
uninstrument: removing the PGPMBR and replacing it with the original
Windows or Mac OS X MBR (which was saved when the disk was
instrumented).
whole disk recovery token (WDRT): an additional passphrase for a whole
disk encrypted disk that is passed to the appropriate PGP Universal Server
if the disk is part of a PGP Universal-managed environment.
PGP Universal Server: a management console for securing data from PGP
Corporation.
recovery: the process of restoring access to a disk/partition that has been
whole disk encrypted but now cannot be decrypted.
Audience
This User's Guide is for anyone who is going to be using PGP Whole Disk
Encryption Command Line to perform PGP WDE functions from the command
line.
It assumes you are familiar with using PGP WDE via the graphical user
interface, either in the standalone product or as part of PGP Desktop.
System Requirements
The system requirements for PGP Whole Disk Encryption Command Line are
the same as for PGP WDE itself; if PGP WDE (standalone or as part of PGP
Desktop) installs on a system, PGP Whole Disk Encryption Command Line will
also install and be usable.
Installing and Uninstalling
PGP Whole Disk Encryption Command Line is installed automatically when PGP
WDE or PGP Desktop is installed on a system.
To uninstall PGP Whole Disk Encryption Command Line, simply uninstall PGP
WDE or PGP Desktop.
7
PGP Whole Disk Encryption Command Line Introduction
PGP Whole Disk Encrypting a Drive
To PGP Whole Disk Encrypt a drive requires several things: the drive must be
instrumented, there must be at least one authorized user on the drive, and the
drive must be encrypted.
There are two ways to PGP Whole Disk Encrypt a drive:
using a single command, --secure: this one command instruments the
drive, creates an authorized user, and encrypts the drive. This command is
most useful when you have just installed PGP Whole Disk Encryption
Command Line and thus have not instrumented any drives, created any
authorized users, or encrypted any drives.
using multiple commands: for scenarios where you do not need all three
things required to PGP Whole Disk Encrypt at drive, or if you just prefer
using individual commands, you can use
and finally
--encrypt to PGP Whole Disk Encrypt a drive.
--instrument, --add-user,
8
The Command-Line
2
Overview
Interface
This section describes the command-line interface used by PGP Whole Disk
Encryption Command Line.
PGP Whole Disk Encryption Command Line uses a command-line interface.
You enter a valid command at the command prompt and press Enter or return.
PGP Whole Disk Encryption Command Line responds based on what you
entered: with success (if you entered a valid command) or with an error
message (if you entered an invalid or incorrectly structured command).
All PGP Whole Disk Encryption Command Line commands have a
the text "pgpwde", a space, two hyphens "
(if appropriate).
For example:
C:\>pgpwde --help [Enter]
is the command to display the built-in help information. It has no options.
(The command prompt, C:\> in the above example, and [Enter] will no longer be
shown in examples; only the necessary commands and options will be shown.)
A few commands also have a
letter or two hyphens and two letters.
For example:
-h for help instead of --help
--aa for administrative authorization instead of --adminauthorization
short form: either one hyphen and then a single
9
--", the command name, and options
long form:
PGP Whole Disk Encryption Command Line The Command-Line Interface
You can mix long forms and short forms in a single command.
Scripting
Short forms are noted where appropriate.
PGP Whole Disk Encryption Command Line commands can easily be inserted
into scripts for automating common tasks, such as encrypting a disk or getting
information about an encrypted disk.
PGP Whole Disk Encryption Command Line commands can easily be added to
scripts written with scripting languages such as Perl or Python.
Editing the Path
By default, the PGP Whole Disk Encryption Command Line application,
pgpwde.exe, is installed in C:\Program Files\PGP Corporation\PGP Desktop\ on
Windows systems.
To use PGP Whole Disk Encryption Command Line using the Windows
Command Prompt application, you need to navigate to the PGP Whole Disk
Encryption Command Line directory to execute commands (or the commands
will fail).
If you wish to be able to execute PGP Whole Disk Encryption Command Line
commands from any location when using Windows Command Prompt, you
need to change the path on the system to include the location of the PGP
Whole Disk Encryption Command Line application.
Note: On Mac OS X systems, you can use the Terminal application that ships
with Mac OS X as your command line editor. You can enter commands from
any location on the system; you do not have to navigate to a specific location.
To add the PGP Whole Disk Encryption Command Line application to your path
on a Windows 7 or Vista system:
1 On the Windows desktop, right click the
Computer icon, then select
Properties.
2 On the left side of the System Control Panel screen, click Advanced
System Settings
.
3 If you are prompted for permission to continue, click Continue.
4 At the bottom of the
Variables
.
System Properties screen, click Environment
5 In the System Variables section at the bottom of the Environment
Variables
screen, select Path, then click Edit.
10
PGP Whole Disk Encryption Command Line The Command-Line Interface
6 At the end of the existing Variable value line, enter a semicolon (;), then
add the path to the PGP Whole Disk Encryption Command Line application
7 Click
OK to save the change, then close the windows you opened.
To add the PGP Whole Disk Encryption Command Line application to your path
on a Windows XP or 2000 system:
1 On the Windows desktop, right click the
Properties.
2 On the System Properties dialog, click the Advanced tab.
3 At the bottom of the Advanced tab, click Environment Variables.
4 In the
5 At the end of the existing
System Variables section at the bottom of the Environment
Variables
screen, select Path, then click Edit.
Variable value line, enter a semicolon (;), then
add the path to the PGP Whole Disk Encryption Command Line application.
6 Click
OK to save the change, then close the windows you opened.
WDE-ADMIN Active Directory Group
If you are an administrator of PGP WDE clients in a PGP Universal environment
and using Active Directory, you can create a special Active Directory group to
allow you to run commands on your managed PGP WDE clients without
knowing the passphrase of a user on the encrypted disk.
My Computer icon, then select
Passphrases
This special Active Directory group, which
must be called WDE-ADMIN, must
be a security group, not a distribution group.
Using the
--admin-authorization option is useful for running
administrative tasks in an enterprise.
Refer to the
PGP Universal Administrator's Guide for more information about
creating and using the WDE-ADMIN Active Directory group.
For consistency, all example passphrases in this guide are shown in single
quotation marks ('). Putting passphrases between single quotation marks
ensures that reserved characters and spaces are interpreted correctly.
If you do not use any reserved characters or spaces in your passphrases, then
you do not have to enclose them in single quotation marks.
11
PGP Whole Disk Encryption Command Line The Command-Line Interface
On Windows systems, if you have a space in a passphrase, you must enclose
the passphrase in single or double quotation marks when you enter it. Also,
double quotation marks (") as part of the passphrase must be escaped with a
preceding double quotation mark.
For example, if you want to use
Thomas "Stonewall" Jackson
as your passphrase, you would have to enter it as
'Thomas ""Stonewall"" Jackson'
on the command line. You need the quotation marks at the beginning and end
for the spaces and you need to escape each double quotation mark used in the
passphrase with another double quotation mark.
If you do enclose your passphrases in single quotation marks, and you have a
single quotation mark as part of a passphrase on a *NIX system, you must
escape the single quotation mark that is part of the passphrase. Escaping
means you need to put another special character in front of the character; in this
case, a backslash (\).
For example, if you enclose your passphrases in single quotation marks and you
want to use
I can't believe it's not butter
as your passphrase, you would have to enter it as
'I can\'t believe it\'s not butter'
on the command line. You need the quotation marks at the beginning and end
for the spaces and you need to escape each single quotation mark used in the
passphrase with a backslash.
Note: If you are having problems entering certain characters in your
passphrases, check the information about how to handle reserved characters
for the operating system or shell interpreter you are using.
12
3
Licensing
This section describes how to license PGP Whole Disk Encryption Command
Line.
Licensing via a Proxy Server.................................................................... 14
Overview
PGP Whole Disk Encryption Command Line requires a valid license to operate.
This section describes how to license PGP Whole Disk Encryption Command
Line if it is currently unlicensed or if you want to change to a different license.
PGP Whole Disk Encryption Command Line supports the following licensing
scenarios:
Using a License Number
Disk Encryption Command Line. You must have your license information
and a working connection to the Internet.
Through a Proxy Server. If you connect to the Internet through a proxy
server, use this method to license PGP Whole Disk Encryption Command
Line. You must have your license information and the appropriate proxy
server information.
The licensing command is
Once PGP Whole Disk Encryption Command Line is correctly installed and
licensed on your system, you can encrypt your drive.
--license-authorize
. This is the normal method to license PGP Whole
--license-authorize.
Use --license-authorize to license PGP Whole Disk Encryption Command
Line.
(When entering this text, it all goes on a single line.)
Licensing via a Proxy Server
If the Internet access of the system hosting PGP Whole Disk Encryption
Command Line is via an HTTP proxy connection, you can still license PGP
Whole Disk Encryption Command Line directly; you simply need to add the
necessary proxy information.
Use --license-authorize to license PGP Whole Disk Encryption Command
Line via a proxy server.
The --enum command displays disk designations (for example, Disk 0 as the
boot disk), which is used in other PGP Whole Disk Encryption Command Line
commands.
The usage format is:
pgpwde --enum
Where:
--enum displays information about the disks on your system.
Examples:
pgpwde --enum
Total number of installed fixed/removable storage
device (excluding floppy and CDROM): 1
Disk 0 has 1 online volumes:
19
PGP Whole Disk Encryption Command Line Disk Information Commands
volume C is on partition 2 with offset 80325
Enumerate disks completed
This example shows that the system has one disk, Disk 0, which is drive
letter C and is the boot disk. Drive 0 is the boot disk in most cases on
Windows and Mac OS X systems.
pgpwde --enum
Total number of installed fixed/removable storage
device (excluding floppy and CDROM): 2
Disk 0 has 1 online volumes:
volume C is on partition 2 with offset 80325
Disk 1 has 1 online volumes:
volume F is on partition 1 with offset 245
Enumerate disks completed
This example shows information for the boot disk and a USB token on the
system; the token is Disk 1 and drive letter F.
--info
You can find out more information about the disks on your Windows
system in the Disk Management section of the Computer Management
tool (compmgmt.msc). You can find out more information about the disks
on your Mac OS X system using the Disk Utility application
(/Applications/Utilities/Disk Utility).
The --info command provides general status information for the specified
disk.
Use the
Information you can see about a disk using
--status command for PGP WDE-specific information about a disk.
--info includes:
model information.
total number of sectors on the disk.
The usage format is:
pgpwde --info --disk <number>
Where:
--disk specifies the disk to which the operation applies.
<number> is the disk number on the system.
Examples:
pgpwde --info --disk 0
20
PGP Whole Disk Encryption Command Line Disk Information Commands
Disk information for disk disk 0.
Model Number: ST910021AS
Total number of sectors on disk: 192426569
Display disk information completed
This example shows the model number and sectors for a boot disk.
pgpwde --info --disk 1
Disk information for disk 1.
Model Number: SanDisk U3 Titanium USB 2.18
Total number of sectors on disk: 4001425
Display disk information completed
--show-config
This example shows the model number and sectors for a USB thumb drive.
The --show-config command displays information about how PGP
BootGuard is configured on an encrypted disk.
No information displays if the command is run on a disk that is not encrypted by
PGP WDE.
The usage format is:
pgpwde --show-config --disk <number>
Where:
--disk specifies the disk to which the operation applies.
<number> is the disk number on the system.
Examples:
pgpwde --show-config --disk 0
Login Message:
Display Startup Screen: No
Use Audio Prompts: No
User lockout: Disabled
Allow user decrypt: Yes
Show configuration information completed
This example shows the PGP BootGuard information for a boot disk that is
encrypted.
21
PGP Whole Disk Encryption Command Line Disk Information Commands
--status
The --status command provides PGP WDE-specific status information for the
specified disk.
(Use the
Information you can see about a disk using
whether or not the disk is instrumented.
whether or not the disk is whole disk encrypted.
the number of sectors on the disk.
the highwater mark (the number of encrypted sectors on the disk).
Note: If you are decrypting a disk, and you want to check progress, you can
run --status periodically and check the high water mark; this number
decreases as the decryption progresses.
The usage format is:
Where:
Examples:
--info command for general information about a disk.)
--status includes:
pgpwde --status --disk <number>
--disk is the option specifying to which disk on the
system the information applies.
<number> is the disk number on the system.
pgpwde --status --disk 0
Disk disk0 is instrumented by bootguard.
Current key is valid.
Whole disk encrypted
Total sectors: 192426569 highwatermark: 192426569
Disk status completed
In this example, Disk 0 is instrumented by PGP BootGuard, the current key
used for authentication is valid, the disk is encrypted, the total number of
sectors on the disk is 192426569, and the high water mark (the number of
sectors encrypted) is 192426569.
pgpwde --status --disk 1
Disk disk 1 is not instrumented by bootguard.
Disk status completed
In this example, disk 1 is
not instrumented by PGP BootGuard.
22
User Management
6
Commands
The user management commands are:
--add-user: Adds user to disk or group.
--change-passphrase: Changes passphrase of specified user or group.
--change-userdomain: Changes authentication domain of specified
user or group.
--list-user: Lists authorized users on an encrypted disk.
--offload: Offloads passphrase user information onto specified device.
--remove-user: Removes user from specified disk or group.
--verify-user: Verifies passphrase of user or group.