Pfister VTP-E11WE User Manual [en, es, fr]

Toilet Installation
Instalación del Inodoro
Installation de la toilette

VTP-E10W VTP-E11W

Price Pster

10 Year Limited Warranty

Price Pster provides the following Warranties for its vitreous china
(sanitary ware) plumbing products related to material and workman­ship and the ushing mechanism. Proof of Purchase may be required in
order to obtain any of the benets set forth below.
Limited Warranties: Price Pster warrants to the original purchaser that
for 10 years from the date of purchase Price Pster vitreous china (sani­tary ware) plumbing products (the “Product”) will be free of all defects
in material and workmanship that would impair the intended and proper
use of the Product. Price Pster further warrants the proper function
of the ushing mechanism for a period of 10 years from the date of
purchase of the Product.
Exclusive Remedy: In the event of any defect in the Product that breaches
the foregoing warranties, Price Pster, at its option, will repair or replace
the defective part of the Product. Repair or replacement of the Product
is the exclusive remedy.
For any remedy under this warranty, Price Pster is to be notied de­scribing the problem. In order to notify Price Pster and receive as­sistance or service under this warranty, for United States customers, the
original purchaser may: (1) call 1-800-Pfaucet (1-800-732-8238) for a
consumer service representative who can assist you, or (2) write con­sumer service department c/o Price Pster Inc., 13500 Paxton Street,
PO Box 4518, Pacoima, CA 91333-4518 and include a description of
the problem, model number, your name, address, phone number and
approximate date of purchase, or (3) email Price Pster’s customer ser­vice department by going to www.PricePster.com, or (4) notify the loca­tion or distributor from which the Product was purchased. In any case,
you may be required to return the Product to Price Pster for inspection
and proof of purchase may be required.

Note: For customers located in Canada please contact Black & Deck­er, Canada Inc., Price Pster Division, 100 Central Avenue, Brock­ville, Ontario K6V 5W6, phone: [phone] (Canada only). For

customers located outside Canada and United States, please contact
your local distributor or agent from where you purchased the Product
for help and further information.
Limitations and Exclusions:
PRICE PFISTER WILL NOT BE LIABLE FOR ANY OTHER DAM­AGES OR LOSSES, INCLUDING, BUT NOT LIMITED TO, INCI­DENTAL AND/OR CONSEQUENTIAL DAMAGES, REGARDLESS
OF THE LEGAL THEORY ASSERTED, INCLUDING ANY CLAIM
OR BREACH OF WARRANTY HEREUNDER OR ANY OTHER
CAUSE, AND WHETHER ARISING IN CONTRACT OR IN TORT
(including negligence and strict liability).
Price Pster has the right to discontinue or modify any product at any
time. Some states do not allow limitations or exclusions of incidental
or consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specic legal rights, and you
may also have other rights which vary from state to state.
The above warranties do not cover damage resulting from improper main­tenance, repair, cleaning or installation, misuse, abuse, alterations, ac­cidents or Acts of God.

06-25-10

Copyright © 2010, Price Pster, Inc.

Garantía limitada durante 10 años

Price Pster

Price Pster ofrece las siguientes garantías en sus productos para plomería de
porcelana (productos sanitarios) respecto al material, a la mano de obra y al
mecanismo de descarga. Para recibir cualquiera de los benecios indicados a
continuación, puede requerirse prueba de compra.
Garantías limitadas: Price Pster garantiza al comprador original que los pro­ductos de plomería (sanitarios) de porcelana de Price Pster (denominados
colectivamente de ahora en adelante el “producto”) no tendrán ningún defecto
en el material y la mano de obra que impida el uso previsto y adecuado del
producto durante 10 años a partir de la fecha de compra. Price Pster garantiza
asimismo el funcionamiento correcto del mecanismo de descarga durante un
plazo de 10 años a partir de la fecha de compra del producto.
Único recurso: Si algún defecto del producto infringiera las garantías antedi­chas, Price Pster tendrá la opción de reparar o reemplazar la pieza defectuosa
del producto. La reparación o reemplazo del producto es el único recurso del
que dispone el comprador.
Para todo recurso cubierto por esta garantía, Price Pster deberá ser noti­cado del problema y recibir una descripción del mismo. Para noticar a
Price Pster y recibir asistencia o servicio técnico cubierto por esta garantía,
el comprador original que resida en los Estados Unidos deberá: (1) llamar al
1-800-Pfaucet (1-800-732-8238) para hablar con un representante de atención
al consumidor que pueda asistirlo o bien (2) escribir al departamento de servi­cio al consumidor a c/o Price Pster Inc., 13500 Paxton Street, PO Box 4518,
Pacoima, CA 91333-4518 e incluir una descripción del problema, el número
de modelo, su nombre, dirección, número de teléfono y fecha aproximada de
compra o bien (3) enviar un mensaje de correo electrónico al departamento
de servicio al consumidor de Price Pster desde www.PricePster.com o bien
(4) noticar al lugar o al distribuidor en donde fue comprado el producto.
En cualquiera de estos casos, podremos solicitarle que devuelva el producto
a Price Pster para someterlo a una inspección y que presente una prueba
de compra.

Nota: Los compradores que residan en Canadá deberán ponerse en con­tacto con Black & Decker, Canada Inc., Price Pster Division, 100 Central
Avenue, Brockville, Ontario K6V 5W6, teléfono: 1-800-340-7608 (sólo des-

Los compradores que residan fuera de Canadá y los Estados

de Canadá).

Unidos deberán ponerse en contacto con el distribuidor o agente más cercano
en donde compraron el producto para solicitar ayuda y más información.
Limitaciones y exclusiones:
PRICE PFISTER NO SERÁ RESPONSIBLE POR NINGÚN OTRO DAÑO
O PÉRDIDA, INCLUIDOS A TÍTULO MERAMENTE ENUNCIATIVO,
LOS DAÑOS INCIDENTALES Y/O INDIRECTOS, CUALQUIERA SEA
LA TEORÍA JURÍDICA QUE SE ALEGUE, INCLUIDAS TODA RECLA­MACIÓN O INCUMPLIMIENTO DE LA GARANTÍA PRESENTE O
CUALQUIER OTRA CAUSA, TANTO SI SON EL RESULTADO DE RES­PONSABILIDAD CONTRACTUAL COMO EXTRACONTRACTUAL
(incluidas negligencia y responsabilidad civil estricta).
Price Pster tiene el derecho de descontinuar o modicar cualquier producto
en cualquier momento. Algunos estados no permiten limitaciones o exclusio­nes de daños incidentales o indirectos, por lo que es posible que las limitacio­nes o exclusiones anteriormente indicadas no correspondan en su caso. Esta
garantía le otorga derechos legales especícos y es posible que usted tenga
además otros derechos, los cuales dieren de un estado a otro.
Las garantías descritas anteriormente no cubren daños que sean el resultado de
tareas de mantenimiento, reparación, limpieza o instalación inadecuadas, uso
indebido, maltrato, alteraciones, accidentes o fuerza mayor.

Price Pster

Garantie limitée de 10 ans

Price Pster offre les garanties suivantes pour ses produits de plomberie
en porcelaine vitriée (appareil sanitaire) en ce qui concerne les maté­riaux, la fabrication et le mécanisme de la chasse d’eau. Veuillez noter
qu’une preuve d’achat peut être requise en cas de recours au titre de la
garantie.
Garantie limitée : Price Pster garantit à l’acheteur d’origine, pour une
période de dix (10) ans à partir de la date d’achat, que les produits de
plomberie en porcelaine vitriée (appareil sanitaire) (le « Produit ») se­ront exempts de tout défaut de matériau ou vice de fabrication pouvant
entraver l’utilisation correcte pour laquelle le Produit est conçu. Par
ailleurs, Price Pster garantit le fonctionnement adéquat du mécanisme
de la chasse d’eau pour une période de dix (10) à partir de la date d’achat
originale du produit.
Recours exclusif : En cas de défaut du produit relevant de la garantie,
le fabricant pourra, à sa discrétion, réparer ou remplacer la pièce défec­tueuse. Cette mesure constitue le recours exclusif.
Pour tout recours au titre de la garantie, le client doit communiquer Price
Pster pour lui faire part du problème. Pour tout recours au titre de la
garantie, les clients doivent communiquer avec Price Pster pour lui faire
part du problème. Aux États-Unis, l’acheteur d’origine peut : (1) compo­ser le 1-800-732-8238 pour parler à un représentant du service à la clien­tèle qui l’assistera; (2) écrire au service à la clientèle : Price Pster Inc.,
13500 Paxton Street, PO Box 4518, Pacoima, CA 91333-4518, et fournir
une explication du problème, en précisant le numéro de modèle, son nom,
son adresse et son numéro de téléphone, ainsi que la date d’achat ap­proximative; (3) communiquer par courriel avec le service à la clientèle
en utilisant le site www.PricePster.com, ou (4) aviser le détaillant qui a
vendu le produit. Dans tous les cas, le client peut être tenu de retourner le
produit au fabricant, et une preuve d’achat pourrait être exigée.

Remarque : Au Canada, veuillez communiquer avec Black & Decker,
Canada Inc., Price Pster Division, 100 Central Avenue, Brockville,
Ontario K6V 5W6, téléphone : 1-800-340-7608 (Canada seulement).

À l’extérieur du Canada et des États-Unis, veuillez communiquer avec
le détaillant qui a vendu le Produit pour obtenir de l’aide et davantage
de renseignements.
Limites et exclusions :
PRICE PFISTER NE SERA PAS RESPONSABLE DES AUTRES
DOMMAGES OU PERTES, Y COMPRIS, SANS S’Y LIMITER, LES
DOMMAGES INDIRECTS, INDÉPENDAMMENT DU PRINCIPE
JURIDIQUE INVOQUÉ, Y COMPRIS TOUTE RÉCLAMATION POR­TANT SUR UNE RUPTURE DE GARANTIE OU AUTRE, METTANT
EN CAUSE LA RESPONSABILITÉ CONTRACTUELLE OU DÉLIC­TUELLE (y compris la négligence et la responsabilité stricte).
Price Pster se réserve le droit de discontinuer ou de modier ses pro­duits en tout temps. Certaines provinces ne permettent pas l’exclusion
ou la limitation des dommages indirects, de sorte que la limitation qui
précède pourrait ne pas s’appliquer dans votre cas. La présente garantie
accorde aux clients certains droits d’ordre juridique, et ceux-ci pourraient
en avoir d’autres, selon l’endroit où ils habitent.
La garantie ne s’applique pas aux dommages résultant d’un entretien,
d’un nettoyage ou d’une installation fautivement effectués, ou encore
d’un usage fautif, d’un abus, d’une modication, d’un accident ou d’une
catastrophe naturelle.

36685-0200

A COMPANY

Thank you for purchasing this Price Pster product. All Price Pster products
are carefully engineered, and factory tested to provide long trouble-free use
under normal conditions. This product is easy to install using basic tools and
our easy to follow illustrated instructions.

For more information about the installation or care and warranty information,
please contact your local Black & Decker HHI representative in your country
or visit www.pricepster.com/international. For customers located in Canada

please contact Black & Decker, Canada Inc., Price Pster Division, 100 Central Avenue,

ENGLISH

Brockville, Ontario K6V 5W6, phone: [phone] (Canada only)

1 BEFORE PROCEEDING

WARNING: This product comes complete for installation. Read all the instructions

completely before proceeding. Price Pster recommends calling a professional if you
are uncertain about installing this product!
This product should be installed in accordance with all local and state plumbing and
building codes. This product is heavy and fragile; use extreme care with all parts!

2 SHUT OFF WATER SUPPLY

Locate main water supply inlets and shut off the water supply valves. These are usually
found near the water meter. If you are replacing an existing toilet, remove the old toilet
and wax ring from the oor and clean the oor surface thoroughly.

ENGLISH

5

5B

5A

5 WORK AREA INSPECTION

Verify that the Waste Outlet Hole is 12” (305 mm) (5A) from the nished wall (5B).

3

3 TOOLS RECOMMENDED

• FTFE Plumber’s Tape • Spatula • Safety Goggles

• Sealant • Slotted screwdriver • Phillips Screwdriver

• Pliers • Adjustable wrench • Flashlight

• Cloth
Your installation may require other additional tools.

4

B

F

C

E

A

6

6A

A

B

6E

6 WATER SUPPLY VALVE INSTALLATION

A. Remove Sleeve (6A) and Cover Nut (6B) from Supply Valve (6C).
B. Slide Flange (6D) through Water Supply Pipe (6E) until it is tight to the wall. Insert

Supply Valve (6C) into Water Supply Pipe (6E) until the end of Pipe sits ush inside
Supply Valve (6C).

6C

6B

6D

6C

7

7A

G

E11W

4 CONTENTS OF THE BOX

A Seat Cover B Outlet Connector C Wax Ring
D Toilet Bowl E Toilet Tank (for E11W only) F Toilet Lid
G Installation Kit: {Supply Valve, Flange, Hose, Rubber Gasket, [Tee Bolts (2), Nuts (2),

Washers (2)], [Brass Bolts (2), Brass Nuts (2)], [Toilet Screws (2), Plastic Washer (2),
Decorative Cap (2)], [Optional Screws (2), Optional Anchors (2), Optional Washers (4)]}

D

E10W

7B

7A

7C

7 INSTALL NEW WAX SEAL

Place and align Tee Bolts (7A) into Flange Groves (7B) located on the Floor Flange
(7C) of Waste Outlet Hole as shown.

2

8

ENGLISH

A

B

8G

8A

8B

8B

8G

8F

8E

9

For E11W Models

Continue With Step 9

For E10W Models

GO To Step 10

9C

ENGLISH

8F

8E

8D

C OPTIONAL

8J

8H

8B

8H

8J

8C

8D

9G

9B

9A

9J

9H

9L

9K

9 TANK INSTALLATION

The tank comes pre-installed with ushing mechanism. Attach Large Hose Nut (9A) to
Fill Valve Shank (9B) located on bottom of Tank (9C). Insert Rubber Gasket (9D) into
Water Inlet Hole (9E) on top of Bowl Shelf (9F). Place Tank (9C) on top of Bowl Shelf
(9F) and align Brass Bolts (9G) and insert Hose (9H) through corresponding Shelf
Holes (9J). From underneath bowl, screw Locking Nuts (9K) and Washer (9L) onto
Brass Bolts (9G) and tighten.

Do not over tighten!

9D

9E

9F

8 OUTLET CONNECTOR INSTALLATION

A. Place Wax Seal (8A) rmly into groove on the base of Outlet Connector (8B) as shown.
B. Place Outlet Connector (8B) onto Waste Outlet Hole (8C) with Tee Bolts (8D) passing

through Fixing Holes (8E). Place Washers (8F) and Nuts (8G) into Tee Bolts (8D).
Secure Outlet Connector (8B) by tightening Nuts (8G).
C. Optional: For additional support, mark and drill a second set of Mounting Holes (8H)
and install Screws, Washers and Anchors (8J) that are provided.

3

10

ENGLISH

13 UNIT START UP

Turn on Main Water Supply Valve and check for leaks.

14

14A

10G

10E

ENGLISH

10C

B

10H

10F

10D

A

10C

10D

10 TOILET BOWL INSTALLATION

A. Carefully set Toilet Bowl (10A) over Outlet Connector (10B) aligning the Bowl Outlet
Hole (10C) with Outlet Connector Hole (10D).
B. Place Plastic Washer (10E) and Screw (10F) into Hole (10G) located on the base of
Toilet Bowl. Secure by Tightening Screw (10F) until Toilet Bowl (10A) adheres to the
bracket inside xture. Place Decorative Cap (10H) over Plastic Washer (10E) as shown.

11

11D

10A

10B

14C

14B

14 TANK LID INSTALLATION

Place Tank Lid (14A) on top of Tank (14B). Be sure Lid Lip (14C) covers the top of
Tank (14B).

15

15C

15A

15B

11C

11E

11B

11A

11 WATER SUPPLY CONNECTION

Use FTFE plumbers tape on threaded ttings according to manufacturer’s instructions.
For E10W models:Attach Large Hose Nut (11C) to Fill Valve Shank (11D) located on rear
of Toilet Bowl. Connect Short Hose Nut (11A) onto Water Supply Valve (11B). Turn on
Water Supply Valve (11B) by turning Handle (11E) counterclockwise. For E11W models
only, connect Short Hose Nut (11A) onto Water Supply Valve (11B).

12 INTERNAL PLUMBING

Tank comes pre-installed with ushing mechanism.

15 FLUSHING

Press Flush Button (15A) to activate ushing mechanism. Flushing Button (15A) comes
with Full Flush (15B) and Reduced Flush (15C). Check for leaks above and below the
toilet.

16

16A

16B

16 SECURING TOILET BOWL

Secure Toilet Bowl (16A) to the oor surface by placing a bead of sealant around Toilet
Bowl Base (16B). (Sealant not included). Please follow manufacturer’s instructions
when using sealant.

4

ENGLISH

17 17

17D

17D

A

17A

17A

17H

ENGLISH

B

17F

17E

17B

17C

17B

17C

17F

17C

17E

17C

17K

D

E

17L

17M

17C 17C

17M

17K

17H

17L

C

17B

17A

17H

17F

17J

17B

17A

17F

17 TOILET SEAT COVER INSTALLATION

A. Insert Anchors (17A) into Rim Holes (17B). Insert Hinges (17C) into Seat Holes
(17D) as shown.
B. Place Rubber Washer (17E) and Hinges (17C) over Rim Holes (17B). Insert Fasteners
(17F) through Hinge Holes and screw loosely into Anchors (17A).
C. Adjust Seat (17H) to Toilet Bowl (17J). Secure Seat (17H) by tightening Fasteners
(17F).

D. Temporarily remove Seat (17H) by pressing Inner Buttons (17K) as shown.
E. Place Covers (17L) over Hinges (17C). Snap Seat (17H) into Hinge Posts (17M)

as shown.

MAINTENANCE & CARE

DISASSEMBLY:

1. Replacement parts may be available at the store where you purchased
your toilet.

2. When replacement parts are not available, please write or call Price Pster
Consumer Service.

3. Always turn off water and relieve pressure before working on your

toilet.

CARE:
Cleaning Instructions:

Use only a soft damp cloth or sponge to clean and shine. Use mild detergent,
liquid dish washing soap or warm water for cleaning. Read the cleaner product
label before using. Use of polish, detergents, abrasive cleaners, organic
solvents or acid may cause damage. The use of in-tank cleaners or products
containing calcium hypochlorite can damage ttings in the tank. Use of other
than a soft damp cloth or sponge will nullify our warranty!
Special Trim:
Trim products which contain Porcelain, or other similar substance, are like
ne jewelry and should be cleaned with warm water. Installation of Said Trim
is at Users Risk!

5