Petsafe Stay & Play PIF00-13663 Product Manual

Welcome

You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments
together. Your new Stay & Play™ Wireless Fence for Stubborn Dogs is designed to give your pet maximum freedom while keeping him safe.

We know that safe pets make happy owners. Before getting started, please have your utilities marked, and take a moment to read through
the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or brand of
Radio Systems Corporation may be referred to collectively as “We” or “Us.”

Important Safety Information

Explanation of attention words and symbols used in this product manual:

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor

or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in
harm to your pet.

NOTICE is used to address practices not related to personal injury.

• Not for use with aggressive pets. Do not use this product if your pet is prone to aggressive behavior. Aggressive pets
can cause severe injury or death to their owners and others. If you are not sure that this product is right for your pet,
please talk to your veterinarian or a certified trainer.

• Risk of electric shock. Use the fence transmitter indoors in a dry location only.

• The battery should be charged in areas with temperatures ranging from 32°F to 104°F / 0°C to 40°C. Recharging
the battery outside of this temperature range can cause the battery to overheat, explode or catch fire.

• This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge with an
inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed.

• This system is NOT a solid barrier. It is designed to act as a deterrent to remind pets to remain within the established
boundary by use of static correction. It is important that you reinforce training with your pet on a regular basis. Since
the tolerance level to static correction varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the
system will, in all cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the
boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is
not kept from crossing the boundary, you should NOT rely solely upon this system to confine your pet. Radio Systems
Corporation shall NOT be liable for any property damage, economic loss or any consequential damages sustained
as a result of any animal crossing the boundary.

• This product is not a toy. Keep it out of the reach of children.

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Proper fit of the receiver collar is important. A receiver collar worn for too long or made too tight on your pet’s neck may
cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.

• Avoid leaving the receiver collar on your pet for more than 12 hours per day.

• When possible reposition the collar on your pet’s neck every 1 to 2 hours.

• Check the fit to prevent excessive pressure; follow the instructions in this product manual.

• Regularly recheck the fit to prevent excessive pressure; follow the instructions in this product manual.

• You may need to trim the hair in the area of the contact points. Never shave your pet’s neck; this may lead to a rash
or infection.

• Never connect a leash to a collar with contact points. It will cause excessive pressure on the contact points.

• When using a separate collar for a leash, do not put pressure on the receiver collar.

• Wash your pet’s neck area and the contact points of the receiver collar weekly with a damp cloth.

• Examine the contact area daily for signs of a rash or a sore.

• If a rash or sore is found, discontinue use of the receiver collar until the skin has healed.

• If the condition persists beyond 48 hours, see your veterinarian.

• For additional information on bed sores and pressure necrosis, please visit our website.

• Proper training of your pet is essential to successfully using the system. During the first 2 weeks of training, do not use
the system without direct supervision of your pet.

• The receiver collar should not be on your pet when the system is tested. If it is, your pet may receive an
unintended correction.

• The boundary zone must be tested whenever an adjustment is made to the transmitter setting to prevent unintended
corrections to your pet.

• Always remove your pet’s receiver collar before performing any fence transmitter testing. This will prevent
unintended corrections.

• To prevent an unintended correction, after the boundary flags have been placed, be sure to set the static correction
on the receiver collar back to level 1, which is tone only.

• To prevent an unintended correction, remove the receiver collar from your pet when indoors.

• Never remove power from the system when the collar is on the pet. This may activate the receiver collar.

• Radio Systems Corporation recommends the use of an Uninterruptible Power Supply (UPS) for use with your wireless
fence. Should the power go out at your home, your pet will be unprotected. Power outages can be unpredictable,
and the use of a UPS will provide you with some time to properly restrain your pet.

In rare instances, if your pet is near the boundary at the time when the power fails, it is possible that your pet will receive a
correction. This correction will stop after a 15 second timeout period has been reached. This is due to the operation of the
collar: the collar is activated by the absence of the containment signal.

While results will vary depending on the UPS manufacturer’s specifications the following are typical examples to guide
your choice of UPS:

• Using a 400 VA UPS a consumer should expect 3 hours of backup time.

• Using a 900 VA UPS a consumer could expect 8 hours of backup time.

• To prevent an unintended correction, after the boundary flags have been placed, be sure to set the static correction
on the receiver collar back to Level 1 tone only.

• You should expect hundreds of recharge cycles from your battery; however, do not charge your receiver collar every
night. Charging too often can reduce battery life.

• Charge your receiver collar when the receiver indicator light blinks yellow; or when the light blinks red.

• Do not place anything on the top of the transmitter or cover any ventilation holes. This may overheat the transmitter
and cause early transmit failure.

• Do not place transmitter in a closet or any other confined, unventilated area.

• Do not place transmitter on or near a metal surface.

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What’s Covered

Components................................................................................................................................................................................................................................................5

You May Also Need ................................................................................................................................................................................................................................ 5

How the System Works ............................................................................................................................................................................................................................ 6

Key Definitions ............................................................................................................................................................................................................................................ 6

Operating Guide ....................................................................................................................................................................................................................................... 7

Step 1: Set Up the Transmitter .......................................................................................................................................................................................................... 7

Step 2: Charge the Receiver Collar ............................................................................................................................................................................................... 8

Step 3: Prepare the Receiver Collar ............................................................................................................................................................................................... 8

Step 4: Adjust the Pet Area to Desired Size ................................................................................................................................................................................10

Step 5: Place the Boundary Flags ................................................................................................................................................................................................12

Step 6: Fit the Receiver Collar........................................................................................................................................................................................................12

Training .......................................................................................................................................................................................................................................................14

Day 1 ...................................................................................................................................................................................................................................................14

Days 2–4 ............................................................................................................................................................................................................................................ 14

Days 5–8 ............................................................................................................................................................................................................................................ 14

Days 9–30 .........................................................................................................................................................................................................................................15

Taking Your Pet Out of the Pet Area .................................................................................................................................................................................................... 15

Wireless–to–Go ......................................................................................................................................................................................................................................15

Troubleshooting ........................................................................................................................................................................................................................................16

Terms of Use and Limitation of Liability ..............................................................................................................................................................................................18

Compliance ..............................................................................................................................................................................................................................................18

Customer Care International .................................................................................................................................................................................................................18

Important Recycling Advice ..................................................................................................................................................................................................................19

Warranty ....................................................................................................................................................................................................................................................19

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Components

Receiver Collar

with Short Contact Points

Transmitter

Mounting

Screws

Mounting

Anchors

Mounting Bracket

Power

Adaptor

Receiver

Charger

Long

Contact Points

You May Also Need

• Scissors

• Lighter

• Screwdriver

• Drill

• Tape measure

• Non-metallic collar and leash or lead

For help with setup and training, please visit petsafe.com

Test Light

Tool

Contact Point

Wrench

Boundary Flags - 50

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How the System Works

The PetSafe® Stay & Play™ Wireless Fence for Stubborn Dogs has been proven safe, comfortable and effective for pets over 5 lb. The system
works by transmitting a radio signal up to 105 feet in all directions. You temporarily define the pet area with boundary flags for a visual aid in
training your pet. Your pet wears a receiver collar with contact points that touch his neck, and, once trained, is allowed to roam freely in the pet
area. When your pet reaches the boundary zone, the receiver collar gives a warning tone before delivering a safe static correction through the
contact points to get his attention until he returns to the pet area.

Key Definitions

Transmitter: Transmits the radio signal and is the center of the pet area.
The transmitter needs to be located indoors.

Pet Area: Distance from the transmitter where your pet can roam freely.

Boundary Zone: 2 to 3 foot wide area outside the pet area where your

pet’s receiver collar will begin to tone and then begin to deliver a
static correction. The correction will start in the boundary zone
and continue anywhere beyond the pet area.

Note: The receiver collar is equipped with a safety time-out
feature that will stop correcting after 15 seconds if your pet
remains outside the pet area.

Receiver Collar: Receives the radio signal from the transmitter.

Mode Button: Turns receiver ON/OFF and adjusts the level

Transmitter

of static correction your pet receives outside the pet area.

Receiver Indicator Light: Indicates the level of correction
at which the receiver collar is set. This light also serves
as a low battery indicator.

Receiver Charger: Charges the batteries inside the receiver collar.

Receiver Charge Jack: Connection port for charging receiver battery.

Contact Points: Deliver the safe static correction when

your pet moves into the boundary zone.

Power Jack: Where the power adaptor plugs into the transmitter.
The transmitter is powered by a standard 120 volt outlet.

Boundary Switch: Adjust according to the size of the pet area desired.

Note: Adjusting the switch does not change the level of static correction on
the receiver collar.

Power Light: Indicates when the transmitter is on.

Boundary Control Dial: Adjusts the distance from the transmitter to the boundary zone.

Note: Adjusting the dial does not change the level of static correction on the receiver collar.

Power Loss Alarm: Sounds an alarm which indicates power has been removed from the transmitter.

Note: In many
neighborhoods,
nearby property line
may limit how large
the Pet Area can be.

Pet Area

Maximum
105 ft. range
(53 average steps)

B

O

U

N

D

A

R

Y

Z

O

N

E

Receiver

Indicator

Light

Contact

Point

Mode

Button

TransmitterReceiver Collar

On/Off

Switch

I = On

O = Off

Power

Jack

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Boundary

Control Dial

Boundary

Switch

+ = High

- = Low