Petsafe ST-900-BD, ST-350-LD Operating Manual

ST-350-LD
ST-900-BD

350 m & 900 m Deluxe Remote Trainers
Systèmes de dressage Deluxe 350 m et 900 m
350 m & 900 m Deluxe trainers met afstandsbediening
Sistemas de adiestramiento 350 m y 900 m Deluxe
Sistemi di addestramento Deluxe 350 m e 900 m
350 m und 900 m Ferntrainer Deluxe

Please read this entire guide before beginning

Veuillez lire ce manuel en entier avant de commencer

Gelieve deze gids volledig door te lezen voordat u begint

Por favor, lea detenidamente este manual antes de empezar

Si prega di leggere attentamente la guida all’uso prima di utilizzare

Bitte lesen Sie die ganze Gebrauchsanleitung aufmerksam durch, ehe Sie beginnen

Operating Guide

Manuel d’utilisation

Gebruiksaanwijzing

Manual de funcionamiento

Guida all’uso

Gebrauchsanweisung

IMPORTANT SAFETY INFORMATION

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury
hazards. Obey all safety messages that follow this symbol to avoid possible
injury or death.

WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in harm to your pet.

• Risk of explosion. Do not short circuit, mix old and new batteries, dispose of in fire,
or expose to water. When batteries are stored or disposed, they must be protected from
shorting. Dispose of used batteries properly.

• Not for use with aggressive dogs. Do not use this product if your dog is prone to
aggressive behaviour. Aggressive dogs can cause severe injury or death to their owners
and others. If you are not sure that this product is right for your dog, please talk to your
veterinarian or a certified trainer.

• The PetSafe® 350 m & 900 m Deluxe Remote Trainers are not toys. Keep
away from the reach of children. Use it only for its training purpose.

• Safety during on-lead training. It is vitally important that you and your dog remain
safe while learning during on-lead training. Your dog should be on a strong lead, long
enough for him to attempt to chase an object, but short enough for him not to reach a
road or other unsafe area. You must also be physically strong enough to restrain your dog
when he tries to chase.

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Risk of skin damage. Please read and follow the instructions in this manual. Proper fit
of the collar is important. A collar worn for too long or made too tight on the pet’s neck may
cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly
known as bed sores.

• Avoid leaving the collar on the dog for more than 12 hours per day.

• When possible reposition the collar on the pet’s neck every 1 to 2 hours.

• Check the fit to prevent excessive pressure; follow the instructions in this manual.

• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.

• When using a separate collar for a lead, don’t put pressure on the electronic collar.

• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.

• Examine the contact area daily for signs of a rash or a sore.

• If a rash or sore is found, discontinue use of the collar until the skin has healed.

• If the condition persists beyond 48 hours, see your veterinarian.

• For additional information on bed sores and pressure necrosis, please visit our website.

These steps will help keep your pet secure and comfortable. Millions of pets are comfortable
while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may
find after some time that your pet is very tolerant of the collar. If so, you may relax some of
these precautions. It is important to continue daily checks of the contact area. If redness or
sores are found, discontinue use until the skin has fully healed.

PetSafe

®

Remote Trainers must be used only on healthy dogs. We recommend that you take

your dog to a veterinarian before using the collar if he is not in good health.

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Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools enhance the relationship between pets and their owners. If you have

any questions about our products or training your pet, please visit our
website at www.petsafe.net or contact our Customer Care Centre. For a
listing of Customer Care Centre telephone numbers, visit our website at
www.petsafe.net.

To get the most protection out of your warranty, please register your product within 30 days
at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s
full warranty and should you ever need to call the Customer Care Centre, we will be able
to help you faster. Most importantly, your valuable information will never be given or sold to
anyone. Complete warranty information is available online at www.petsafe.net.

Table of Contents

Components ............................................................ 6

Features ...............................................................6

Other Items You May Need ..............................................6

How the System Works ................................................... 7

Key Definitions ..........................................................7

Operating Guide

Prepare the Handheld Remote .......................................... 10

Prepare the Receiver Collar ............................................ 13

Fit the Receiver Collar ................................................. 15

2-Dog System .......................................................17

To Pair Dog 1 Receiver Collar and the Handheld Remote ................... 19

Training Guide

Test the Remote Trainer ................................................20

General Tips ........................................................20

Training Your Pet with Positive Tone ......................................21

Find the Best Stimulation Level for Your Pet ................................21

+2 Boost ............................................................22

Dog Training Recommendations ........................................22

Frequently Asked Questions ...........................................24

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Troubleshooting ......................................................25

Test Light Instruction .....................................................26

Accessories ...........................................................26

Battery Disposal ........................................................26

Important Recycling Advice ..............................................26

Compliance ...........................................................27

Terms of Use and Limitation of Liability .....................................27

Warranty .............................................................28

Training Guide

Please visit our website at www.petsafe.net to download a detailed Training Guide for this unit
or contact our Customer Care Centre for further assistance. For a listing of telephone numbers
in your area, visit our website at www.petsafe.net.

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Components

Wrist Strap

Handheld

Remote

Test Light

Tool

Charging

Adaptor

Operating Guide

Little Dog

Receiver Collar

Big Dog

Receiver Collar

Features

• 350 m or 900 m range

• 15 levels of Static Stimulation plus Tone only

• +2 Boost for distractions

• 2-dog compatible

• Rechargeable batteries in both the Handheld Remote and Receiver Collar

• Waterproof Handheld Remote and Receiver Collar

Other Items You May Need

• Scissors

• Lighter

• Non-metallic collar and 3 metre lead

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How the System Works

Now you can experience the difference a Remote Trainer can make. The PetSafe® 350 m & 900 m
Deluxe Remote Trainers are comfortable for your pet and easy to use with an advanced digital
display that tells you exactly what level of stimulation you are using.

The Remote Trainer assists you in controlling your pet without a lead in a range of either 350 metres
or 900 metres. The Handheld Remote sends a signal activating your dog’s Receiver Collar. He
receives a safe but annoying stimulation. He’ll quickly learn the association between his behaviour
and your training; in no time, you’ll have a better-behaved pet. The PetSafe

®

350 m & 900 m
Deluxe Remote Trainers have been proven safe, comfortable, and effective for both small and large
dog breeds.

Important: The 350 m & 900 m Deluxe Remote Trainers have a range
of up to 350 metres or 900 metres. Depending on the way you hold
the Handheld Remote, the maximum range may vary. Terrain, weather,
vegetation, transmission from other radio devices, and other factors will
affect the maximum range.

Key Definitions

Handheld Remote: Transmits the signal to the Receiver Collar. It is waterproof.

Digital Display

Level of Stimulation: Shows Dog 1 or Dog 2 level of stimulation
(Low-1 to High-15). Also indicates +2 Boost.

Dog 1: The active Receiver Collar symbol will display to indicate
Dog 1.

Dog 2: Dog 1 and Dog 2 symbols will be displayed (additional
purchase required for 2-Dog system).

Tone: The Stimulation Level will flash when the Tone Button or
Stimulation Button is pressed.

Battery Indicator: The battery indicator provides constant
awareness of your battery’s power level.

1d or 2d: This appears when programming for the 2-Dog mode.

Note: The Digital Display symbols are shown in more detail on page 11.

Level of Stimulation

or Tone Indication

Dog 1

Battery

Indicator

Dog 2

Digital Display

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Button Definitions (factory default settings for Dog 1 mode)

Tone Button - Upper Left (Green):
Produces a positive training tone from
the Receiver Collar. No Static
Stimulation is delivered. (Use the
tone as a marker to reinforce
positive behaviour.)

Stimulation Button - Lower Left
(Yellow): Delivers continuous Static

Stimulation up to 10 seconds long.

Stimulation Up Button - Upper
Right (Grey): Adjusts the Stimulation

Level UP through a range of levels

from

Low-1 to High-15. Also becomes

the

Tone Button in 2-Dog Mode.

Stimulation Down Button - Lower
Right (Grey):

Adjusts the Stimulation
Level DOWN through a range of levels
from High-15 to Low-1. Also becomes the Stimulation Button in
2-Dog Mode.

Note: See 2-Dog System on page 17 for 2-Dog Mode.

+2 Boost

Button

(Red): Delivers a boost of Static Stimulation that

is 2 levels higher than the currently selected level. Cannot exceed
the High-15 Stimulation Level.

Note: When a Stimulation Button is held for 10 seconds or more,
the Handheld Remote will “time-out.” The button will need to be
released and pressed again before additional Stimulation can
be delivered. The

350 m & 900 m Deluxe Remote Training

Systems

will never exceed a Stimulation Level above High-15.

Wrist Strap

Clip

Belt Clip

Belt Clip

Release

Lever

Digital Display

Tone

Stimulation

Up

Charging Jack

(with cover)

Transmitter Antenna

Stimulation

Stimulation

Down

+2 Boost

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Receiver Collar: Delivers Static or Tone Stimulation on a signal from the Handheld Remote.
Both the 350 m & 900 m Receiver Collars are waterproof.

On/Off Button: Momentarily pressing and holding this button turns the Receiver Collar on
and off.

Contact Points: The contacts through which the Receiver Collar delivers Static Stimulation.
LED: Indicates when the Receiver Collar has been turned on or off and also serves as a

low-battery indicator.
Charging Jacks: For connecting the charger. Although the Handheld Remote and Receiver

Collar are waterproof without the charger covers, keep the covers in place when not charging
to keep debris out of the openings.

Continuous Stimulation: You control when and how long Static Stimulation is delivered to
your dog through the Receiver Collar’s Contact Points. When a Stimulation Button is pressed for
10 seconds or more, the Handheld Remote will “time-out.” The button will need to be released
and pressed again before additional Static Stimulation can be delivered.

Charging Jack

(with cover)

Contact Points

On/Off
Button

LED

Front View

Back/Bottom View

Little Dog Receiver Collar Big Dog Receiver Collar

Charging

Jack

(with cover)

On/Off Button

LED

Contact

Points

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OPERATING GUIDE

STEP 1

Prepare the Handheld Remote

Charge the Handheld Remote

1. Lift the rubber cover protecting the Handheld Remote
Charging Jack.

2. Connect one of the charger connectors to the
Handheld Remote Charging Jack.

3. Plug the charger into a standard wall outlet.

4. Charge the Handheld Remote for 5 hours for the first
charge. Recharges take only 3-4 hours. Note: The

Battery Indicator will scroll while charging and will
become solid when fully charged.

5. When charging is completed, replace the rubber cover.

Note: Approximate battery life between charges is 40 to
60 hours, depending on frequency of use.

Turning ON the Handheld Remote

Power up the

Handheld

Remote by pressing any button. The Digital Display turns on when you

press any button.

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