User Guide!
!
Congratulations!
Thank you for purchasing a ScoopFree®
The Only Self-Cleaning Litter Box You Can Leave Alone For Weeks At A Time
Read User Guide Completely Before First Use
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Register your ScoopFree
litter box at Scoopfree.com
ScoopFree Overview 2
Automatic Operation 2
Cycle Button 2
Product Setup 3
Litter Tray Installation 4
Privacy Hood 5
Adjustable Rake Delay 6
Health Counter 7
Maximizing Litter Tray Life 8
Acclimating Your Cat 8
Indicator Light 9
Safety Precautions 9
Changing the Litter Tray 10
Care and Cleaning 11
Troubleshooting 11,12
Replacement Litter Trays 13
Customer Service 13
Guarantee & Limited Warranty 14
Important Safeguards 15
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
2
ScoopFree Overview
• This ScoopFree Self-Cleaning Litter Box includes your first litter tray,
which is filled with premium crystal litter.
• The crystal litter absorbs urine and dries out solid waste, resulting in
unbeatable odor control.
• ScoopFree automatically rakes solid waste into a covered waste trap
after each use, leaving the litter clean and fresh.
• There is nothing to fill, empty or clean for weeks at a time.
Automatic Operation
• Your cat will use ScoopFree just like any other litter box.
• Optical sensors will detect when your cat is inside the box.
• The crystal litter will immediately start to absorb moisture, dry out
waste and lock in odors. Please note: crystal litter does not clump.
• A 20-minute countdown cycle will begin when your cat leaves
the box and the indicator light will blink slowly.
• If your cat returns to the litter box, the countdown cycle will stop.
• The 20-minute countdown cycle will reset when your cat leaves the
litter box again.
• After the 20-minute countdown, the rake will sweep the litter and move
solid waste into the waste trap.
• The rake will flip over on its return path to smooth out and level the
litter bed.
Cycle Button
Although ScoopFree™ is designed to operate automatically; you may
manually control the rake by pushing the cycle button on the top of the litter
box.
• Push once to start rake cycle.
• Push again to stop cycle.
• Push one more time, and rake returns to home position.
If the rake is stopped somewhere other than the home position, pressing the
cycle button resets the box and returns the rake home.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
3
Product Setup
• ScoopFree is packaged for protection during shipping. Please remove all
packaging material carefully.
• Packaging material is not a toy. Keep away from children and pets.
• The power cord is shipped inside a small white box. Do not discard
packaging until you complete product setup.
• Find a clean, dry, and level location for your ScoopFree litter box.
• Connect the power cord to the litter box and an electrical outlet.
IMPORTANT:
The rake may move automatically when you connect power to the
litter box. Make sure there is nothing inside the litter box when you
plug in the litter box.
• If not at the home position, the rake will automatically move to the home.
• After the rake stops, the indicator light will glow steady green.
Waste Trap
Lid
Litter Tray
Litter Box
Frame
Litter Tray
with Cover
Underneath
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
4
Litter Tray Installation
Step 1: Place cover of litter tray under
litter tray. The cover is extra protection
against leaks and will be used later for
disposal.
Step 2: Record Today’s Date of litter
tray installation and Tray Change Date
on the waste trap label.
• Recommended Disposable Litter
Tray Replacement:
o At least every
20−30 days for 1 cat
10−15 days for 2 cats
7−10 days for 3 cats
Step 3: Grab waste trap lid to lift litter
box until it is standing on its end.
Step 4: Grab litter tray near waste trap
and slide opposite end of tray against
back of litter box. See illustration at
right for orientation.
Step 5: Lower litter box onto litter tray.
You should hear a click, which confirms
the magnets on the waste trap lid have
connected to the magnet contacts on the
litter tray waste trap. Make sure the litter
box is level and sitting on the tray.
Step 6: Open the litter bag by tearing
corner notch. Empty litter into tray.
Spread litter evenly but do not put litter
under the waste trap. Discard bag.
Step 7: Make sure indicator light is on
steady green. If flashing, level out the
litter so that it is not blocking the optical
sensors.
Your litter box is now ready for use!
Important Warning: Using tray
longer than recommended
may result in leakage
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
5
Privacy Hood
• In addition to making ScoopFree look better, a removable
Privacy Hood adds more comfort and privacy for your cat along with
better litter containment and odor control for you.
• This feature does not come with ScoopFree Original.
• The Privacy Hood is included with ScoopFree Ultra, and may be
purchased separately for use with ScoopFree Original from leading
retailers or www.ScoopFree.com.
TO INSTALL THE HOOD:
• Remove plugs, if installed, to reveal holes on top of litter box.
• Put the pegs on the bottom of the hood into the holes on the top of
the litter box.
• Insert the pegs at the back
of the litter box first, shown
as #1 in the picture.
• Then insert the front pegs,
shown as
#2 on the right.
• The hood should fit
snuggly into all the holes.
Pegs
#1
Pegs
#2
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
6
Adjustable Rake Delay
• ScoopFree Ultra comes with an Adjustable Rake Delay.
• This feature does not apply to ScoopFree Original.
• With Adjustable Rake Delay you get to choose how quickly you want
the automatic rake to sweep waste into the covered compartment.
The default is a 20-minute delay, but the control is yours. If you are
concerned about minimizing the odor of fresh waste, speed up the
cycle. Or if you want the crystals to more fully dehydrate waste and
reduce the risk of clumping or caking, slow it down. It's your choice.
TO ADJUST THE RAKE DELAY:
• Press the button next to the rake delay light to select another delay
interval.
• The light indicates the delay interval: 5 minutes, 10 minutes or 20
minutes.
• We recommend you begin with the default 20 minute delay interval to
ensure you and your cat readily adapt to ScoopFree before trying a
shorter interval.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
7
Health Counter
• ScoopFree Ultra also comes with a Health Counter.
• This feature does not apply to ScoopFree Original.
• Think of this as an odometer to keep track of your cat's litter box
activity. First, it helps you better understand when the tray needs to
be changed. And second, it can help monitor your cat's health. If your
cat deviates from how frequently he or she normally uses ScoopFree,
that irregularity might be a sign of a problem. Share that information
with your veterinarian - it may help keep your cat healthy and keep
your vet bills down.
TO USE THE HEALTH COUNTER:
• The counter automatically increases by one each time the rake
completes a cycle.
• To reset the counter, PRESS AND HOLD the COUNT RESET button
next to the counter display for a few moments.
• We suggest you reset the counter each time you replace the tray.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
8
Maximizing Litter Tray Life
1. ScoopFree works best if placed away from areas of high humidity such
as bathrooms and showers.
2. Cats with diets high in crude fiber and ash content will produce more
solid waste. This may prematurely fill the waste trap. To maximize
litter tray life, consider changing the cat’s diet to a brand with no
byproducts or fillers.
3. Increased elimination habits of older cats and cats with diabetes,
kidney and thyroid problems may result in a shorter tray life.
4. Kittens will go through litter trays faster than adult cats. Typically once
kittens reach the 6-8 months age range their litter box frequency
lessens. NOTE: ScoopFree is not intended for use with kittens younger
than 6 months old.
5. Stirring litter crystals once a week may better accommodate cats that
are ill or have a high urine output. Stirring will distribute saturated
crystals and extend the life of the tray.
6. Be sure to mix in the crystal from behind the rake and along the sides
of the litter box. This will also benefit those cats that do not dig or
consistently urinate in the same spot, but do not mix in litter from under
the waste trap.
Acclimating Your Cat
Most cats adapt easily to ScoopFree. If your cat needs help adjusting, we
recommend trying the following:
• Add a few handfuls of your cat’s old litter to the litter tray.
• Leave the old litter box next to ScoopFree and stop cleaning the old
litter box.
• Gradually remove clean litter from the old litter box. As the litter in the
old litter box gets shallow and its odor increases, your cat should start
using ScoopFree.
• You can also add a few handfuls of crystal litter to your cat’s old litter
box.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
9
Indicator Light
The indicator light is located on top of the litter box. It tells you the status of
the litter box and can help you diagnose potential problems.
Indicator Light
Status
Steady Green
Litter box has power and rake is in the home
position.
Flashing Slowly
Cat has left litter box and countdown timer
or automatic raking is in process.
Flashing Medium
Optical sensors are triggered.
Flashing Quickly
There can be many reasons for rapid
flashing of the Indicator Light. Refer to
‘Troubleshooting’ for more information.
Safety Precautions
• Do not use with cats that have problems using litter boxes.
• Do not let small children play with or near the litter box.
• If you are pregnant or have an immune deficiency, do not touch cat
waste, soiled litter, or used litter trays at any time.
• Do not immerse ScoopFree in water.
• Periodically make sure the indicator light is on steady green and
the litter is clean.
• Do not add litter to the litter tray. It will not work properly.
• Not intended for use with kittens younger than 6 months old.
• Use only products made by ScoopFree® with your ScoopFree®
litter box.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
10
Changing the Litter Tray
Do not add litter or remove waste during normal operation. The litter will
remain clean for weeks at a time. We recommend replacing the litter tray at
least once every 20 to 30 days for one cat, 10 to 15 days for two cats and 7
to 10 days for three cats.*
Step 1: Jiggle the litter box to reduce
litter that may have accumulated behind
the rake. This will reduce or prevent litter
spillage that may occur when lifting the
litter box.
tep 2: Lift litter box until it is standing on
its end and remove the litter tray.
Step 3: Remove cover from under litter
tray and place on top of the tray. Secure
with tape if desired or place within a
drawstring garbage bag.
Step 4: Throw used litter tray into trash.
Step 5: Install a new litter tray as shown
on Page 3.
*Increased elimination habits of cats who consume a diet high in
crude fiber, ash and byproducts, cats older than 10 years of age
and cats with diabetes, kidney and thyroid problems may result in a
shorter tray life. Kittens may have softer stool than mature cats,
which increases the likelihood that it may stick to the rake.
NOTE: ScoopFree is not intended for use with kittens younger than
6 months old. If you see waste collecting outside the waste trap,
change the tray.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
11
Care and Cleaning
ScoopFree seldom needs cleaning because of its revolutionary
design; surfaces most likely to get soiled are discarded with each
litter tray. Nevertheless, you may occasionally choose to clean
ScoopFree as follows:
• Remove power cord from litter box.
• Remove waste trap lid by tilting it outwards until it falls out of its slots.
• Wipe all surfaces with mild soap and water.
• Wipe rake with sponge or soft brush.
• Make sure optical sensors are not blocked.
• Do not immerse ScoopFree in water or spray it down.
• Do not expose ScoopFree to excessive sunlight or moisture.
Troubleshooting
Issue
Remedy
Indicator light is
flashing rapidly,
and
Rake is at the
home position
Check if waste trap is full. If so, replace litter tray.
Check for obstructions and remove if necessary.
Make sure magnets on waste cover are properly attached to
litter tray. If not, lift waste cover and lower it back down; you
should hear a “click” when correctly attached to the tray.
Make sure waste trap lid is properly installed.
Ensure litter box is seated properly on litter tray.
Ensure litter box is level.
Ensure litter is evenly distributed. Never add extra litter.
Press the Cycle Button to start a manual raking cycle. When
the rake returns to the home position, the indicator light will
glow steady green.
To re-attach waste trap
lid, position as shown,
then slide pins into the
slots and rotate down.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
12
Troubleshooting (continued)
Issue
Remedy
Indicator light is
flashing rapidly, and
Rake is stopped
several inches away
from the home
position
Check for any obstructions behind the rake. If so, remove
obstruction.
Press the Cycle Button. The rake will return to the home
position and the indicator light will glow steady green.
Indicator light is
flashing medium,
and
System will not rake
after the countdown
time elapses
Check to see if the sensors are obstructed.
Clear any litter or waste that may have collected on the
sensors.
After cleaning, press the Cycle Button. The indicator light
should stop flashing and glow steady green.
Magnets on waste
trap lid do not attach
to litter tray
Waste trap lid may not be properly installed.
See Care and Cleaning section (page 10) to remove and
reinstall waste trap lid.
Then press down on waste trap lid or lift waste door on litter
tray until you hear a click, indicating magnets have attached
to tray.
Litter box is not level
on litter tray
The litter box should rest on the litter tray when installed, not
on the floor. Make sure the litter box is completely level on
the litter tray.
Having another
issue?
Still having a problem? Try these steps:
• Unplug the litter box, wait a few seconds, then
plug it in again
• Lift up litter box, gently shake litter tray to
redistribute litter, lower litter box
• Remove waste trap lid and re-attach it
If you still have a problem, visit our website
www.ScoopFree.com or call us toll free 888.726.MEOW
(6369) or 312.466.6000 Monday through Friday 9:00 AM to
5:00 PM CST.
PLEASE DO NOT RETURN THE PRODUCT TO THE
STORE. PLEASE CONTACT SCOOPFREE FIRST.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
13
Replacement Litter Trays and Parts
To order replacement litter trays, accessories and parts, visit
ScoopFree.com or call toll free 888.726.MEOW (6369) Monday through
Friday 9:00 AM to 5:00 PM CST.
You can sign up for a litter tray home delivery subscription at
ScoopFree.com. Litter trays will automatically be delivered to your door
as frequently as you choose. Visit ScoopFree.com for more information.
Customer Service
If you have questions or need assistance, please email
help@ScoopFree.com or call toll free 888.726.MEOW (6369) Monday
through Friday 9:00 AM to 5:00 PM CST to speak with one of our
knowledgeable cat lovers.
PLEASE DO NOT RETURN PRODUCTS TO THE STORE!
PLEASE CALL SCOOPFREE FIRST.
If you have any problem, contact us for fastest service.
Please have your name, address, phone number, sales receipt
and product serial number available. Our staff will give you detailed
instructions and help you resolve any issues.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
14
Guarantee and Limited Warranty
90-Day Guarantee
ScoopFree guarantees that you and your cat will be fully satisfied – and if
not, just call us within 90 days of purchase (with your receipt and name of
the store of purchase) and we will send you a prepaid shipping label so you
can return ScoopFree directly to us from anywhere in the United States. We
will refund your purchase price minus return shipping and handling.
90-Day Guarantee applies to ScoopFree Original self-cleaning litter box,
ScoopFree Ultra self-cleaning litter box, ScoopFree Slide, privacy hood, antitracking carpet and unused litter trays.
Limited 1-year Warranty
ScoopFree Original and Ultra self-cleaning litter boxes carry a Limited
Warranty for one year from the date of purchase on all major parts if used
and maintained under normal conditions. Manufacturer will either replace or
repair (at its option) major part(s). Shipping and handling charges will be
customer’s responsibility.
This Limited Warranty does not cover misuse, abuse, accidents or
unauthorized services or parts, or the combination of ScoopFree with other
products. To the extent allowed by law, Lucky Litter LLC shall not be
responsible or liable for any personal injury, property or incidental damage of
any kind resulting from malfunctions, defects, misuse, improper use or
alteration of this product.
90-Day Guarantee and Limited Warranty apply only to original purchaser of
ScoopFree product. If returning product directly to Lucky Litter LLC, a copy
of the receipt must be returned to exercise 90-Day Guarantee and Limited
Warranty. This is the only Guarantee and Limited Warranty available and
cannot be altered, enlarged or changed by any retailer or person
whatsoever.
One year Limited Warranty applies to ScoopFree Self-Cleaning Litter Box
and ScoopFree Ultra Self-Cleaning Litter Box.
For complete directions on how to best return the product within ninety (90)
days of purchase or return the product for replacement or repair while still
covered under the one (1) year Limited Warranty, email us at
help@ScoopFree.com or call us toll free 888.726.MEOW (6369) Monday
through Friday 9:00 AM to 5:00 PM CST.
If you have any problems with ScoopFree, please contact us directly. We
want to learn more about you and help in any way we can.
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
15
Important Safeguards
• Read this User Guide carefully before setting up and using
ScoopFree.
• Remove all packing material before connecting the power cord.
• Do not allow anything to rest on the power cord. Do not plug in cord
in an area where people or animals may walk or trip on it.
• Do not operate litter box with damaged power cord.
• Do not operate litter box if it malfunctions or has been damaged in
any manner.
• To protect against electric shock, do not place cord, plug or litter
box in water or other liquids.
• Before cleaning, unplug the litter box. To unplug, grip plug and pull
from wall outlet or remove power cord from unit.
• Do not use accessories or attachments that are not recommended
by the manufacturer as they may cause fire, electric shock, or
injury.
• Close supervision is always necessary when litter box is used by or
near children. Avoid contact with moving parts.
• Do not place litter box on an unsteady surface.
• Do not use litter box for other than intended use.
• Do not use outdoors.
• Use only products made by ScoopFree® with your ScoopFree®
litter box
• Not intended for use with kittens younger than 6 months of age
Don’t forget to register your ScoopFree
Litter Box at www.scoopfree.com
16
Copyright
2012 by Lucky Litter LLC d/b/a Brilliant Pet
TM
All Rights Reserved
ScoopFree® is a registered trademark
of Lucky Litter LLC d/b/a Brilliant PetTM
Designed in USA by Lucky Litter LLC
2 N. Riverside Plaza #1433
Chicago, IL 60606
Made in China
Protected by US Patents 7,762,213, 8,028,659, 8,161,908,
8,166,918, 8,166,919, and 8,166,920
Additional patents pending
Find more products by Brilliant Pet™ by visiting us at:
BrilliantPet.com $ FroliCat.com $ ScoopFree.com
Connect With Us!
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Version February 2012
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