Petsafe Remote Trainer with Vibration PLUS User Manual

PetSafe®

Remote Training

with Vibration

Operating and Training Guide

Please read this entire guide before beginning.

PDT00-12892 (Remote Trainer with Vibration)
PDT00-12894 (Remote Trainer with Vibration

®

PAC00-12893 (Add-A-Dog
PAC00-12914 (Add-A-Dog

Collar with Vibration)

®

Collar with Vibration

PLUS

)

PLUS

)

Important Safety Information

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in harm to your pet.

Not for use with aggressive dogs. Do not use this Product if your dog is

can cause severe injury and even death to their owner and others. If you are unsure whether this
product is appropriate for your dog, please consult your veterinarian or certified trainer.

aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs

The PetSafe®
children. Use it only for its training purpose.

Risk of skin damage. Please read and follow the instructions in this manual.

Proper fit of the collar is important. A collar worn for too long or made too tight on
the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition
is commonly known as bed sores.

• Avoid leaving the collar on the dog for more than 12 hours per day.

• When possible reposition the collar on the pet’s neck every 1 to 2 hours.

• Check the fit to prevent excessive pressure; follow the instructions in this manual.

• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.

• When using a separate collar for a lead, don’t put pressure on the electronic collar.

• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.

• Examine the contact area daily for signs of a rash or a sore.

• If a rash or sore is found, discontinue use of the collar until the skin has healed.

• If the condition persists beyond 48 hours, see your veterinarian.

• For additional information on bed sores and pressure necrosis, please visit our website.

These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while
they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find
after some time that your pet is very tolerant of the collar. If so, you may relax some of these
precautions. It is important to continue daily checks of the contact area. If redness or sores are
found, discontinue use until the skin has fully healed.

The PetSafe® Remote Trainers must be used only on healthy dogs. We recommend that you take
your dog to a veterinarian before using the collar if he is not in good health.

2 Customer Care Center 1-800-732-2677

Remote Trainer

is not a toy. Keep away from the reach of

Thank you for choosing the PetSafe® brand. You and your pet deserve
a companionship that includes memorable moments and a shared
understanding together. Our products and training tools promote a lifestyle
of protection, teaching, and love—essentials that influence memories for a
lifetime. If you have any questions about our products or training your pet,
please visit our website at www.petsafe.net or contact our Customer Care
Center at 1-800-732-2677.

To get the most protection out of your warranty, please register your product
within 30 days at www.petsafe.net. By registering and keeping your receipt,
you will enjoy the product’s full warranty and should you ever need to call the
Customer Care Center, we will be able to help you faster. Most importantly,
PetSafe® will never give or sell your valuable information to anyone. Complete
warranty information is available online at www.petsafe.net.

Table of Contents

Components .............................................................................................. 4

How the System Works ............................................................................... 4

Features ..................................................................................................... 4

Key Definitions .......................................................................................... 5

Operating Guide ...................................................................................... 7

Prepare the Handheld Transmitter ........................................................... 7

Prepare the Receiver Collar ..................................................................... 8

Fit the Receiver Collar ............................................................................. 9

Pairing the Receiver Collar for One Dog Operation .................................10

Pairing the Receiver Collar for Two Dog Operation ..................................10

Accessories ...........................................................................................11

Training Guide .......................................................................................12

Testing the Remote Trainer .....................................................................12

Find the Best Vibration or Static Stimulation Level for Your Pet................12

General Tips ..........................................................................................13

Dog Training Recommendations .............................................................13

Teaching Basic Obedience ......................................................................14

Eliminating Unwanted Behavior .............................................................16

Frequently Asked Questions ..................................................................20

Troubleshooting ......................................................................................21

Test Light Instructions for PDT00-12894 and PAC00-12914 ....................21

Terms of Use and Limitation of Liability ....................................................22

FCC .........................................................................................................22

Customer Care International .....................................................................23

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Components

Wrist Strap

Receiver Collar

Test Light

Tool

Handheld

Transmitter

Antenna

Charging Adapter

Operating and

Training Guide

How the System Works

Now you can experience the difference a Remote Trainer can make. Spend less time training and
more time enjoying your dog. These PetSafe® Remote Trainers are comfortable for your pet and easy
to use with our unique adjustable vibration. A great method of communicating with your dog and
capable of teaching all the customary commands.

The PetSafe
mile. At the push of a button, the Handheld Transmitter sends a signal, activating the Receiver Collar.
You begin with your dog on-leash and finish with Wireless Leash® control.

Depending on which model you choose, these Remote Trainers provide up to 15 individual levels of
two different styles of stimuli: Vibration Stimulation and Static Stimulation or a mix of both.

®

Remote Trainers with Vibration can assist you in controlling your pet in a range up to ½

Features

•Exclusive adjustable vibration

•Patented ergonomic design

•½ Mile range

•Waterproof collar

•Rechargeable

4 Customer Care Center 1-800-732-2677

Key Definitions

Handheld Transmitter:

Transmits the radio signal to
the Receiver Collar. It is water
resistant.

Transmitter Indicator Lights:
Indicate that a button is
pressed and also serves as a
low-battery indicator.

Red LED: Factory set for
single dog training. Indicates
low battery and when any
blue correction button is
pressed. Also indicates when
Transmitter is charging.

Green LED: For 2 Dog
training. Indicates when any
blue correction button is being
pressed for Dog 2.

Level Select Switch: Provides
multiple levels of Stimulation.

Note: When set to Level “0”, the LED’s on the Receiver Collar will still light up but no correction will be delivered.

Level Select Indicator: Shows level of correction.
Correction/Stimulation Buttons: Deliver Vibration Correction and/or Static Stimulation,

depending on model.

Top Button (light blue): On models PDT00-12892 and PDT00-12894. Delivers a quick
Vibration Correction followed by a Controlled (continuous) Vibration when button is pressed.
Middle Button (medium blue): On model PDT00-12894. Delivers a quick Vibration
Correction followed by a Controlled (continuous) Static Stimulation when button is pressed.
A safety time-out will be triggered if the button is held continuously for more than 12 seconds.
The safety time-out will end when the button is released.
Bottom Button (dark blue): On model PDT00-12894. Delivers a quick Static Stimulation
followed by a Controlled (continuous) Static Stimulation when button is pressed. A safety time­out will be triggered if the button is held continuously for more than 12 seconds. The safety
time-out will end when the button is released.

Dog Select Button: Used to select between Dog 1 and Dog 2.
Lanyard Attachment: Used to attach lanyard.
Antenna: Transmits signal from the Handheld Transmitter to the Receiver Collar.
Charging Jack & Dust Cover: Used to charge the Handheld Transmitter and should always be

closed when charger is removed.
Battery Door Cover: In the event that batteries are not charging properly, please contact our

Customer Care Center.

Vibration Stimulation: Activates the Vibration in the Receiver Collar.
Static Stimulation: You control when and how long Stimulation is delivered to your dog through the

Receiver Collar’s Contact Points. When a Static Stimulation button is held for 12 seconds or more, the Red
or Green LED will flash (depending on Dog 1 or Dog 2 mode), indicating it is in safety time-out mode.
The button will need to be released and pressed again before additional Stimulation can be delivered.

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To p Button
(light blue)

Middle Button
(medium blue)

Bottom Button
(dark blue)

Lanyard
Attachment

Antenna

Level Select Switch

Dog Select
Button

Level Select
Indicator

Transmitter
Indicator Lights

Red LED

Green LED
(for 2 Dog)

Battery
Door Cover

Charging Jack
& Dust Cover

Receiver Collar: Receives the radio signal from

Receiver Indicator Light
(Red and Green LED)

On/Off Button

Contact Points

Charging Jack
(with cover)

Collar Strap
Retainers

the Handheld Transmitter. It is waterproof.
On/Off Button: Momentarily pressing and

holding this button turns the Receiver Collar on
and off.

Contact Points: The contacts through which the
Receiver Collar delivers the Vibration Correction
and/or the Static Stimulation.

Receiver Indicator Light: Indicates when the
Receiver Collar has been turned on or off, is in
Pairing Mode, and serves as a low-battery indicator.

Red LED: Indicates when Correction is
being delivered and serves as the low battery
indicator. Also indicates when unit is charging.

Green LED: Indicates unit is on and battery
is good. Also indicates Pairing Mode.

Collar Strap Retainers: Hold the adjustable collar.
Charging Jack & Dust Cover: Used to charge the Receiver Collar.

Although the Receiver Collar
is waterproof without the charger cover, keep the cover in place when not charging to keep debris
out of the openings.

6 Customer Care Center 1-800-732-2677

Step

1

Operating Guide

Prepare the Handheld Transmitter

Charge the Handheld Transmitter

1. Lift the rubber dust cover protecting the Handheld
Transmitter Charging Jack.

2. Connect one of the charger connectors to the
Handheld Transmitter Charging Jack (1A).

3. Plug the charger into a standard wall outlet. The
Red LED will light up. When fully charged, the
LED will change to Green.

4. When charging is complete, be sure to replace
the rubber dust cover.

Note: Approximate battery life between charges is 40 to
60 hours, depending on frequency of use.

The Transmitter has two LED’s used to indicate
the selected dog. The Dog 1 Red LED is on the left
when holding the unit with the LED’s facing the
operator, and the Dog 2 Green LED is on the right.

The transmitter is factory set in single dog mode. To verify, press and release the Dog
Select Button multiple times. (The Red LED will blink once for each press and release.)

Transmitter Indicators

Condition Red LED

Normal Operation OFF

Low Battery - press and release any
blue correction button

Dog 1—any blue correction button

Charging ON

3 flashes every 5 seconds

ON length of any blue correction button
press. If a Static Stimulation button is
held up to 12 continuous seconds, then a
rapid flash will indicate a safety time-out.

1A

Condition Green LED

Normal Operation OFF

Dog 2—any blue correction button

Charging Complete ON

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ON length of any blue correction button
press. If a Static Stimulation button is
held up to 12 continuous seconds, then a
rapid flash will indicate a safety time-out.

Step

2

Prepare the Receiver Collar

Charge the Receiver Collar

1. Lift the rubber dust cover protecting the Receiver
Collar Charging Jack.

2. Connect one of the charger connectors to the
Receiver Collar Charging Jack (2A).

3. Plug the charger into a standard wall outlet. The Red
LED will light up. When fully charged, the LED will
change to Green.

4. When charging is complete, be sure to replace the
rubber dust cover.

2A

To Turn the Receiver Collar On

1. Press and hold the On/Off Button (2B) until
the Green LED light comes on. (This takes
approximately one second.)

2. Release the On/Off Button.

In normal mode, the Green LED will flash once every 5
seconds, indicating the Receiver Collar is on and ready
to receive a radio signal from the Handheld Transmitter.

On/Off Button

To Turn the Receiver Collar Off

1. When you press the On/Off Button, the Red LED
light will come on. Hold down the button until the
Red LED turns off (approximately 5 seconds).

2. Release the On/Off Button.

To extend the life between charging cycles, turn the Receiver Collar off when it is not in use.
Approximate battery life between charges is 15-20 hours, depending on frequency of use.

2B

Receiver Indicators

Condition Red LED

Normal Operation - Low Battery

Correction ON while delivering correction

Charging ON

Condition Green LED

Pairing Mode Flashes once every second

Normal Operation - Good Battery Flashes once every 5 seconds

Charging Complete ON

8 Customer Care Center 1-800-732-2677

3 flashes every 5 seconds