Petsafe Remote Spray Trainer Operating And Training Manual

Remote Spray Trainer
Operating Guide
Please read this entire guide before beginning.
Operating and Training Guide
Please read this entire guide before beginning.
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Thank you for choosing PetSafe®, the best selling brand of electronic training solutions in the world. Our mission is to be the most trusted brand in the pet ownership experience. We want to ensure your pet’s safety by providing you with the tools and techniques to successfully train your pet. If you have any questions, please contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.
To get the most protection out of your limited warranty, please register your product within 90 days at www.petsafe.net. By registering, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Center, we will be able to help you faster. Additionally, you will not have to save your product receipt as registering serves as proof of purchase. Most importantly, PetSafe will never give or sell your valuable information to anyone.
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Table of Contents
Components ...............................................................................................3
How the System Works ................................................................................3
Key Defi nitions ...........................................................................................4
Operating Guide
Prepare the Remote Transmitter................................................................5
Prepare the Receiver Collar ......................................................................6
Fit the Receiver Collar ..............................................................................8
Find the Best Intensity Level for Your Pet ................................................ 10
Accessories ............................................................................................10
Training Guide
General Tips ...........................................................................................11
Teaching Your Pet the Positive Tone ......................................................... 11
Using the Negative Tone ......................................................................... 11
To Train Using Spray Correction .............................................................11
Teaching Basic Obedience ...................................................................... 12
Frequently Asked Questions ......................................................................17
Troubleshooting ........................................................................................ 18
To Pair the Remote Transmitter and Receiver Collar ................................... 18
Terms of Use and Limitation of Liability .................................................... 19
Caution ....................................................................................................19
FCC ......................................................................................................... 20
Product Warranty ......................................................................................20
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Components
Lemon Spray
(RFA-164)
Lanyard
Charging
Adapter
Remote
Transmitter
Receiver Collar
Operating and
Training Guide
Other Items You May Need
• Scissors
• Non-metallic collar and 10-foot leash for training
How the System Works
The PetSafe® Remote Spray Trainer has been proven safe, comfortable, and effective for pets of any size. This system assists you in controlling your pet without a leash in a range up to 300 yards. In addition to having 4 levels of spray, it also incorporates tone to reinforce training. At the push of a button, the Remote Transmitter sends a signal activating the Receiver Collar to spray. Using the Remote Spray Trainer consistently and correctly, many misbehaviors that your pet exhibits can be corrected and any basic obedience commands can be taught.
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Key Defi nitions
Remote Transmitter: Transmits the radio signal to the Receiver Collar. It is waterproof. Transmitter Indicator Light: Indicates that a button is pressed and also serves as a
low-battery indicator. Intensity Dial: Provides multiple levels of spray so you can match the correction to your pet’s temperament.
Upper Button: This button is factory-set to deliver a Negative Tone only. Lower Button: This button is factory-set to deliver the spray correction set by the Intensity Dial. Side Button: This button is factory-set to deliver a Positive Tone only. Universal Charging Adaptor: Used to charge the Receiver Collar and the Remote Transmitter. Charging Jack: For connecting the charger. Although the Remote Transmitter and Receiver Collar are
waterproof without the charger cover, keep the cover in place when not charging to keep debris out of the opening. Continuous Spray: You control when and how much spray is delivered to your dog through the Receiver Collar. When the spray correction (lower button) is pressed, the spray will be delivered with 1.5 second intervals. If you continue to press the lower button the spray will time out after 10 seconds. It will remains in timeout until the button is released. Negative Tone: Use a Negative Tone (Upper Button) with a spray to stop unwanted behaviors. Timing is critical. The Negative Tone followed by the spray should occur during or immediately after the unwanted behavior. Once your dog associates the Negative Tone with the spray, you will only need to use the Negative Tone. Positive Tone: Use the Positive Tone (Side Button) as a marker to reinforce positive behavior. Again, timing is critical. Praise or treat the dog immediately following the Positive Tone.
Receiver Collar: Receives the radio signal from the Remote Transmitter. It is waterproof. Low Spray Indicator: After the yellow LED appears there will be 5-10 additional sprays before
the collar is completely empty. Two Color LED: Indicates when the Receiver Collar has been turned on or off. This light also serves as a low battery indicator. Please see page 7 for additional LED functions.
1
2
3
4
Transmitter
Indicator
Light
Side Button
Upper Button
Transmitter Antenna
Intensity Dial
Lower Button
Charging Jack
(with cover)
Remote Transmitter
Spray Nozzle
Refill Port
Charging
Jack
Two Color LED
Yellow LED
On/Off Button
Receiver Collar
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Operating Guide
Prepare the Remote Transmitter
Charge the Remote Transmitter
1. Lift the rubber cover protecting the Remote Transmitter Charging Jack.
2. Connect the charger connector to the Remote Transmitter Charging Jack.
3. Plug the charger into a standard wall outlet.
4. Charge the Remote Transmitter for 24 hours for the first charge. Recharges take only 12 hours.
Note: The Transmitter Indicator Light is solid after 12 hours of charging. For the first charge, continue to charge the Remote Transmitter for an additional 12 hours.
5. When charging is completed, replace the rubber cover.
Charger connector placed in the Remote Transmitter Charging Jack
Note: Approximate battery life between charges is 40 to 50 hours, depending on frequency of use.
Transmitter Indicator Light - Function and Response
Remote Transmitter Function
Indicator Light Response
Transmitter being charged for up to 12 hours
Flashes
Transmitter being charged for more than 12 hours
Solid in color
Any button being pressed - good battery Solid in color
Any button being pressed - low battery Flashes once per 1/2 second
Any button pressed for tone or spray correction Solid in color
Transmitter Function and Tones
Remote Transmitter Function
Tones
Side button
Good tone
Top button
Negative tone
Lower button Spray Correction set by Intensity Dial
Step
1
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Prepare the Receiver Collar
Charge the Receiver Collar
1. Lift the rubber cover protecting the Receiver
Collar Charging Jack.
2. Connect the charger connector to the Receiver
Collar Charging Jack.
3. Plug the charger into a standard wall outlet.
4. Charge the Receiver Collar until the Green Indicator
Light comes on and is solid. Recharges take only 4-5 hours.
5. When charging is completed replace the rubber cover.
Charger connector placed in the Collar Receiver Charging Jack
To turn the Receiver Collar On
1. Press and hold the On/Off button until the Green LED comes on and the Receiver
Collar beeps low to high.
2. Release the On/Off Button. The Green LED will fl ash once every 5 seconds until the Receiver Collar is turned off. The fl ashing light indicates the Receiver Collar is ready to receive a radio signal from the Remote Transmitter.
3. Once the Receiver Collar has been turned on, press the Upper or Side Button of the Remote Transmitter. Upon pressing, the Receiver Collar should beep for as long as the Upper or Side Button is pressed. If it does not, see “To Pair the Remote Transmitter and the Receiver Collar” in the Troubleshooting section.
Note: To extend the life of the battery, turn the Receiver Collar off when it is not in use.
Turning the Receiver Collar Off
1. Press and hold the On/Off button until the Red LED comes on and the Receiver Collar
beeps high to low.
2. Release the On/Off button.
To extend the life between charging cycles, turn the Receiver Collar off when it is not in use. Approximate battery life between charges is 40-50 hours, depending on frequency of use.
Rechargeable Batteries
• The rechargeable Nickel Metal Hydride (NiMH) batteries are not memory sensitive
and do not require depletion before charging.
• The batteries come partially charged from the factory, but will require a full charge (24
hours) before the fi rst use.
• Remember - Always keep batteries away from fl ame.
• When storing the unit for long periods, remember to regularly give batteries a full
charge (12 hours). This should be done once every 4 to 6 weeks.
• Excessive overcharging can shorten battery life. After initial charge, never leave the
battery plugged in for more than 12 hours.
• If your equipment has not been charged for an extended period, you may experience a
decrease in battery life the fi rst few uses. Afterwards, the battery life will return to previous capacity levels.
Step
2
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• You should expect hundreds of recharge cycles from your batteries. However, all rechargeable batteries lose capacity over time relative to the number of recharge cycles they experience. This is normal. If your operating time drops to half of the original life, contact the Customer Care Center to purchase a new battery.
• The batteries should last for a period of 3-5 years. When a battery needs replacement, you can order a new pack by contacting our Customer Care Center or visit our website at www.petsafe.net. Please do not open the Receiver Collar or Handheld Transmitter until you have received the replacement.
Three Color LED – Function and Response
Receiver Function LED Response Receiver Beeper
Response
When the Receiver is turned to the “ON” position
Green light fl ashes one time Beeps low to high
Unit is on Green light fl ashes once every fi ve seconds None
Spray Activation Red light fl ashes between corrections when the
button is held down on the transmitter
None
Low Battery Condition Red light fl ashes three times every fi ve seconds None
Good Tone Signal being received Green light fl ashes Good Tone Beep
Negative Tone Signal being received Red light fl ashes Negative Tone Beep
Low Spray Warning Yellow LED light appears None
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Fit the Receiver Collar
Important: The proper fi t and placement of your Receiver Collar is important for effective operation.
To assure a proper fi t, please follow these steps:
1. Make sure that the Receiver Collar is turned off.
2. Start with your dog standing comfortably.
3. Place the Receiver Collar high on your dog’s neck close to the ears. Center the Receiver Collar underneath your dog’s neck, touching the skin. Make sure the PetSafe
®
logo in the
front of the unit is upright. Note: For long-haired dogs, it may
be necessary to trim the neck hairs along the path of the spray. It is important that the spray reaches the dog’s snout to be effective.
YES
NO
4. The PetSafe QuickFit™ Collar is designed so you can quickly attach and remove the Receiver Collar from your dog while maintaining the desired fi t. a. With the Snap Buckle fastened, thread the
collar through the Metal Buckle.
b. Slide the excess collar through the “C” Loop on top of
the Snap Buckle. This will hold the collar in place.
c. Once the collar fi t is determined, simply use the Snap Buckle to
remove and replace the collar.
5. The Receiver Collar should fi t snugly, yet loose enough to allow one fi nger to fi t under the strap. Allow your dog to wear the collar for several minutes, then recheck the fi t. Check the fi t again as your dog becomes more comfortable with the Receiver Collar.
6. Trim the collar as follows:
a. Mark the desired length of the collar with a pen. Allow for
growth if your dog is young or grows a thick winter coat.
b. Remove the Receiver Collar from your dog and cut off excess.
Important: The Receiver Collar should not be worn for more than 8 hours out of every 24-hour period
Step
3
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Care and Cleaning
For comfort, safety, and effectiveness of this product, please ensure that you check the fit of your pet’s collar frequently. This Guide describes proper collar fitting. If any skin irritation is observed, discontinue the use of the collar for a few days. If the condition persists beyond 48 hours, see your veterinarian.
To prevent skin irritation from occurring:
• The Receiver Collar should not be worn for more than 8 hours out of every 24-hour period.
• The spray from the Receiver Collar may stick to the hair under your dogs snout. Clean your dog’s hair weekly with a washcloth and a mild hand soap. Rinse and dry your dog’s neck thoroughly.
• If the spray accumulates on the Receiver Collar, wipe the receiver clean with a damp cloth and dry thoroughly.
Ensure a Proper Spray Pattern
For the PetSafe® Spray Bark Control Collar to perform properly, the nozzle must be positioned correctly and there must be a clear path from the Spray Nozzle to your dog’s snout. Follow these steps:
1. Make sure the PetSafe logo on the front of the unit is upright
and the Spray Nozzle is angled out and pointing up towards the dog’s snout.
2. For long-haired dogs, it may be necessary to trim the neck
hairs along the path of the spray. It is important that the spray reaches the dog’s snout to be effective.
To Fill and Refi ll the Lemon Spray
• Remove the collar from your dog.
• Turn the unit off.
• Hold the Lemon Spray can upright and firmly press the nozzle
down into the Refill Port. Hold for 15 seconds and remove.
Note: If spray leaks out, you may need to press harder to complete
the seal.
• Turn the unit on.
Important: To reset the spray counter, ensure the unit is on. Press and hold the On/Off Button until the Red and Yellow LED Lights turn off.
Note: Do not puncture or incinerate the spray collar or the refi ll canister. Do not expose to extreme heat or store at temperatures above 120° F.
15
seconds
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Find the Best Spray Level for Your Pet
The Spray Trainer has four (4) different Spray Levels. This allows you to choose the amount of spray that is best for your pet. Note: Always start at the lowest level and work your way up.
Once you have placed the Receiver Collar on your pet, it is time to fi nd the Spray Level that is best for your pet. This is called the Recognition Level.
A slight change in your pet’s behavior, such as looking around in curiosity, scratching at his collar, or fl icking his ears, indicates the Recognition Level that is best for him.
Follow the steps below to fi nd your pet’s Recognition Level:
1. Press the Upper Button (Negative Tone) for 2 to 3 seconds. If your pet reacts to this, you may
use this button for training, simply substitute the Upper Button (Negative Tone) whenever Lower Button (Spray) is used in the Training Guide section. If your pet shows no reaction, go to the next step.
2. Starting at Level 1, press the Lower Button (correction) continuously for 2 to 3 seconds.
3. If your pet shows no reaction, go to the next Spray Level and repeat the process.
4. Repeat each Spray Level several times before moving to the next level.
5. YOUR PET SHOULD NOT VOCALIZE OR PANIC. IF THIS HAPPENS, GO BACK TO
THE PREVIOUS LEVEL AND REPEAT THE PROCESS.
6. If your pet continues to show no response at Level 4, check the fi t of the Receiver Collar.
If all of these steps have been done and your pet continues to show no reaction to the spray correction, contact the Customer Care Center at 1-800-732-2677.
Spray Activation Table Spray Type
1 Short dosage
2 Medium dosage
3 Long dosage
4 Maximum dosage
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Accessories
To purchase additional accessories for your PetSafe® Remote Spray Trainer, contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.
Component Part Number
Lemon Spray Canister (MSDS sheet available upon request) RFA-164
Snap Buckle RFA-226
Charger 651-005-1
Lanyard RFA-189
Accessory Pack (Receiver and Transmitter Charging Jack Covers with screws) RFA-283
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Training Guide
General Tips
• Eliminate one misbehavior or teach one obedience command at a time. If you move too fast with the training, your pet may become confused.
• Be consistent. Give your pet a negative tone or spray correction with each misbehavior.
• Do not over-correct your pet. Use as few sprays as possible to train your pet.
• Unless you can supervise him, it is recommended that you restrict your pet from situations in which he has a history of misbehaving. However, setting up a situation as a training session can dramatically improve your chances of success.
• If your pet reacts to the training by hiding or acting fearful, redirect his attention to a simple and appropriate behavior such as the “Sit” command.
• Never use the Remote Spray Trainer to correct or eliminate any form of aggressive behavior. If you are unsure if your dog is aggressive, please consult your veterinarian or a certifi ed trainer.
Teaching Your Pet the Positive Tone (Side Button)
Before using the Trainer to correct your pet, spend 10 to 15 minutes per day for 2 or 3 days helping him create the association of the positive tone with reward and praise. To accomplish this:
1. Push the Side Button (Positive Tone) for 2 consecutive seconds.
2. Release the button and immediately reward your pet with verbal praise, petting, or a small food
reward. Spend 3 to 5 seconds on your rewarding.
3. Wait a few minutes and repeat holding the Side Button (Positive Tone) for 2 seconds following
with praise. Vary the reward to prevent your pet from anticipating a specific type. This stage of training is complete when your pet obviously anticipates a reward when he hears the positive tone.
Using the Negative Tone (Upper Button)
As soon as your pet begins the earliest sign of misbehavior, press the Upper Button (Negative Tone). For example, if you want to teach your dog to stay off the couch, press the Upper Button (Negative Tone) as soon as he puts one paw on it. Do not wait until he is completely on the couch.
1. Hold the Upper Button (Negative Tone) for up to 2 seconds at a time, releasing the button as soon as
your pet stops the misbehavior.
2. If your pet has not stopped the misbehavior after two seconds of correction, release the Upper Button
(Negative Tone), then press it again for up to two consecutive seconds.
3. Continue this sequence until the misbehavior has stopped.
4. Once the misbehavior has stopped, count out two seconds and then push the Side Button (Positive Tone)
for two consecutive seconds.
5. Reward your pet after pushing the Side Button (Positive Tone) approximately once every 3 to 5 times, to
help your pet maintain the association of the positive tone with reward.
To Train using Spray Correction (Lower Button)
You control the timing of the spray (Lower Button) being applied to your pet. The spray correction will be delivered with 1.5 second intervals. If you continue to press the lower button the spray will time out after 10 seconds. It will remain in time out until the button is released.
Note: For any of these training methods to be effective, they must be used consistently along with the command you are trying to teach your pet.
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Teaching Basic Obedience
The “Sit” Command
1. Put a separate, non-metallic collar on your pet’s neck BELOW the Receiver Collar, and attach a
10-foot leash.
2. Hold the leash and the Remote Transmitter in one hand. Keep your other hand free to guide your
pet into a “Sit” position.
3. Press and hold the Lower Button (Spray Correction).
4. Immediately give the “Sit” command while continuing to hold the Lower Button (Spray Correction).
5. Release the Lower Button (Spray Correction) as soon as your pet is in position, and praise him.
6. Release your pet from the “Sit” command and play.
7. Repeat Steps 2 through 6.
Note: If your pet breaks the “Sit” command, repeat steps 3 through 6. Keep your pet close to you while teaching the “Sit” command.
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The “Come” Command
1. Put a separate, non-metallic collar on your
pet’s neck BELOW the Receiver Collar, and attach a 10-foot leash.
2. Hold your leash in one hand and the Remote
Transmitter in the other.
3. Wait for your pet to walk away from you.
Using the Recognition Level for your pet, press and hold the Lower Button (Spray Correction) on your Remote Transmitter.
4. Immediately give the command “Come” while
continuing to hold the Lower Button (Spray Correction).
5. Using the leash, gently guide your pet toward
you until he begins to come in your direction.
6. Immediately release the Lower Button (Spray
Correction) as soon as your pet steps towards you, and praise him enthusiastically.
7. Quickly move backwards as your pet begins
to come back to you, praising him the entire time.
8. Praise your pet when he returns to you.
9. Repeat Steps 3 through 8.
10. Once your pet responds readily to the
“Come” command several times, back away from him without giving a command. When your pet turns toward you, give the command “Come” (WITHOUT SPRAY CORRECTION) and praise him while you continue to back up. Praise your pet when he returns to you.
11. Use your leash to prevent your pet from
running past you. If your pet manages to run past you, repeat Steps 3 through 8.
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The “Stay” Command
1. Put a separate, non-metallic collar on your pet’s neck BELOW the Receiver Collar, and attach a 10-
foot leash.
2. Put your pet on his bed. Hold your leash in one hand and the Remote Transmitter in the other.
3. Staying within 3 feet, walk the perimeter of the bed. Do not say anything to your pet.
4. If your pet tries to leave the bed, press and hold the Lower Button (Spray Correction) and give the
“Stay” command. Continue to hold the button until your pet is back on his bed. If necessary, use the leash to guide your pet onto his place.
5. Praise your pet when he is back on his bed.
6. Once your pet has settled for a few seconds, release him and play calmly.
7. Repeat steps 1 through 5.
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Eliminating Unwanted Behavior
Jumping Up
Pets typically jump up to get attention. If you do not want your pet to jump on you, then friends or members of the family should not encourage this behavior. That means every time your pet jumps on someone, he should be reprimanded or redirected to an alternate and acceptable behavior, for which he can receive praise.
Note: It is best if your pet first understands the “Sit” command.
1. Choose your pet’s Recognition Level.
2. As soon as your pet lifts his paws off the ground to jump on you, press the Lower Button (Spray Correction) and give the command “Sit.”
3. Release the Lower Button (Spray Correction) immediately once your pet is sitting, and verbally praise him.
4. If your pet ignores the spray correction, increase the Spray Level by 1.
5. Practice this exercise in several different areas
and use different people for distractions.
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Digging
It is important to first understand why your pet is digging. Many dogs, such as terriers, were bred to flush out prey, and digging is very innate to them. Other dogs may be digging to find a cool spot to lie down, or simply out of boredom. Your pet may no longer have the desire to dig if he is provided with the following:
• A cool, shaded area in which to lie down, and plenty of water.
• An alternate activity, such as a favorite toy.
• Plenty of play, exercise, and attention.
• A yard free from rodents or prey that he may be trying to fl ush out.
1. Choose the Spray Level 1 higher than your pet’s Recognition Level.
2. Place the Receiver Collar on your pet and wait at least 10 minutes before placing him in the yard. No other people or pets should be in the yard, as you do not want your pet to associate the
Spray Correction with anything other than his digging. Your pet must be securely fenced in or contained during training.
3. From a window or area where your pet cannot see you, wait until your pet begins to dig.
4. While your pet digs, press the Lower Button (Spray Correction) and release it when he stops digging. Only press the button while your pet is in the act of digging, and do not say anything to him.
6. If your pet ignores the Spray Correction, increase the
Spray
Level by 1.
6. Continue to watch your pet, as he may choose another area to dig.
7. Do not allow your pet in the yard unsupervised until he has completely stopped digging.
Chasing
Chasing is an instinctive behavior stimulated by moving objects. Some dogs have a particularly strong desire to chase that can put them in harm’s way and leave you helpless. Never allow your dog off the leash or out of a contained area until he has learned the “Come” command, regardless of the distraction. Be consistent and correct your dog every time he chases something.
1. If your dog has not learned the “Come” command, keep a leash on him so you can physically stop him before he
reaches the object he is chasing.
2. Choose the
Spray
Level 1 higher than your dog’s Recognition Level.
3. Set up a scenario where your dog is enticed to chase an object. Common
items could be cars, motorcycles, bicycles, etc. (Do not use toys).
4. When the object passes in front of your dog, make sure to hold the leash
with a firm grip. As soon as your dog begins to chase the object, press and hold the Lower Button (Spray Correction) until he stops.
5. When your dog stops chasing the object, immediately release the button,
walk backwards and give the command “Come.” Praise your dog as he comes to you.
6. Repeat the process until your dog stops chasing the object.
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Trash Raiding
The easiest way to prevent trash raiding is to remove garbage and tempting food from your pet’s environment. You can use the Remote Spray Trainer to teach your pet to stay away from these items; however, you must be prepared to correct your pet every time he approaches them.
1. Choose the
Spray
Level 1 higher than your pet’s Recognition Level.
2. Pick a temptation for your pet and position yourself where he cannot see you.
3. While your pet’s mouth is touching the temptation, press and hold the Lower Button (Spray Correction). Immediately release the button when your pet leaves the temptation.
4. Do not say anything, as you want your pet to associate the spray with his behavior, not you.
5. If your pet does not respond to the Spray Correction, increase the Spray
Level by 1 and repeat the process.
6. Repeat this process in several different locations with different temptations.
Excessive Barking
Barking is an instinctive behavior for dogs. It is impossible to keep your dog from barking entirely, but you can teach him to be quiet when you give him a command.
Note: This will only be effective when you are at home with your dog.
1. Choose your pet’s Recognition Level.
2. Put your dog in a situation that will tempt him to bark.
3. When your dog begins to bark, press the Lower Button (Spray Correction) and give him the command “Quiet.”
4. Immediately release the button once your dog stops barking and praise him.
5. If your dog ignores the Spray Correction and continues to bark, increase the
Spray
Level by 1 and repeat the process.
6. Practice this exercise in different areas using different situations that would cause your dog to bark.
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Frequently Asked Questions
How old does my pet have to be before using the PetSafe® Remote Spray Trainer?
Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”.
Once my pet is trained and has been obeying my commands, will he have to continue to wear the Receiver Collar?
Probably not. You may need to reinforce training with the Receiver Collar from time to time.
Is the Receiver Collar waterproof?
Yes. When changing the battery, be sure to keep the area free of dirt and debris.
Can I use the Remote Spray Trainer on aggressive dogs or stop my dog from being aggressive?
We do not recommend any of our products to be used on aggressive dogs. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.
Will I get exactly 300 yards of range with the Remote Spray Trainer?
The range of the Remote Spray Trainer will vary according to terrain, weather, vegetation, as well as transmission from other radio devices.
Does the spray need to hit my dogs nose?
No. The spray is very fine and simply creates a mist in the region of the snout.
What do I do if my pet’s neck becomes read and irritated?
Discontinue use of the Receiver Collar for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, monitor your pets skin condition closely.
How long can I leave the Receiver Collar on my pet?
The Receiver Collar is not designed to be worn constantly. We recommend the Receiver Collar not to be worn for more than 8 hours out of every 24-hour period.
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Troubleshooting
My pet does not respond when I press the Upper, Lower, or Side Button.
• Make sure the Receiver Collar has been turned on.
• If your range has reduced from the fi rst time you used the Remote Trainer, the battery(s) may be low in either the Remote Transmitter or Receiver Collar. This is indicated by the Indicator Light or the LED fl ashing.
• The range of the Remote Trainer will vary according to terrain, weather, vegetation, as well as transmission from other radio devices.
• Increase the
Spray
Level by 1. See “Find the Best
Spray
Level for Your Pet.”
The Receiver Collar will not turn on.
• Make sure the Receiver Collar has been charged. For the initial charge, be sure to charge it for 2 hours. Subsequent charges only take 4-5 hours.
The Receiver Collar is not responding to the Remote Spray Transmitter.
• Verify the Receiver Collar is on.
• See “To Pair the Remote Transmitter and the Receiver Collar.”
To Pair the Remote Transmitter and Receiver Collar
If your Receiver Collar does not beep when the Upper or Side Button of the Remote Transmitter is pressed, or if you feel the Receiver Collar is not responding to the Remote Transmitter:
1. With the Receiver Collar off your pet, turn the Receiver Collar off.
2. Press and hold the On/Off Button for 5 seconds.
3. The Receiver Collar will beep and the LED will fl ash.
4. Press any Transmitter button.
5. The Receiver Collar will respond and pair.
6. If the Receiver Collar does not beep twice, please contact the Customer Care Center at 1-800-732-2677.
1
2
3
4
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Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the
terms, conditions and notices contained herein. Usage of this product implies acceptance of all such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament
of your pet may not work with this product. We recommend that you not use this product if your pet is aggressive. If you are unsure whether this is appropriate for your pet, please consult your veterinarian, certified trainer or contact our Customer Care Center at 1-800-732-2677.
Proper use includes reviewing the entire Operating and Training Guide provided with your
product and any specific Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm,
injure, or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems
®
Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices under
which this Product is offered.
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Caution
Important: The pet training device is not a toy, keep away from children. Warning: Contents under pressure.
• Do not puncture or incinerate the spray collar or the refill canister.
• Do not expose to extremes of heat or store at temperatures above 120° F.
• Check with state and local laws regarding battery disposal, in some areas it is unlawful to dispose of batteries in household waste.
• Please contact customer care for instructions on battery removal/replacement at the end of the battery life.
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction guide, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a practical installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Relocate the interfered receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different to that to which
the receiver is connected.
• Contact the Customer Care Center at 1-800-732-2677.
Product Warranty
Please register your product online at www.petsafe.net. All parts are covered under warranty for the life of this product. Labor is covered for the fi rst year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product. Misuse, loss, damage by pet or improper use or handling is not covered. PetSafe® will not pay for loss of time, inconvenience, loss of use of your product or any incidental or consequential damage. Warranty void if product resold.
Please contact the Customer Care Center at 1-800-732-2677 if you need service or for help in troubleshooting and, if needed, to arrange a repair for your product (a service charge may apply). Also, please visit our website at www.petsafe.net for Frequently Asked Questions and Troubleshooting Tips.
Radio Systems Corporation
10427 Electric Ave.
Knoxville, TN 37932
1-800-732-2677 www.petsafe.net
400-920/3
©2007, Radio Systems Corporation
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