Petsafe PPA19-20559 Installation Manual
Please read this entire guide first before beginning installation
Veuillez lire l’intégralité de ce manuel avant de procéder à l’installation
Lees deze handleiding helemaal door voordat u aan de installatie begint
Lea esta guía en su totalidad antes de empezar la instalación
Leggere attentamente il presente manuale prima di iniziare l’installazione
Lesen Sie bitte zunächst diese Anleitung vollständig durch, bevor Sie mit der
Installation beginnen
Installation Guide
Guide d’installation
Montagehandleiding
Manual de instalación
Manuale di installazione
Montageanleitung
1000
Series
Série
Serie
Serie
Serie
Serie
Passport™ Intelligent Dog Door
Porte intelligente pour chien Passport
™
Passport™ Intelligent Hondenluik
Puerta Inteligente para Perros Passport
™
Passport™ Porta intelligente per cani
Passport
™
Intelligente Hundetür
PPA19-20559
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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow
this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE is used to address safe use practices not related to personal injury.
• When children are present in the home, it is important to consider the Dog Door during child proofing activities. The Dog
Door may be misused by a child resulting in the child accessing potential hazards that may be on the other side of the
Dog Door. Purchasers/Homeowners with swimming pools should ensure that the Dog Door is monitored at all times and
that the swimming pool has adequate barriers to entry. If a new hazard is created inside or outside of your home, which
may be accessed through the Dog Door, Radio Systems Corporation recommends that you properly guard access to the
hazard or remove the Dog Door. The closing panel or lock, if applicable, is provided for aesthetic and energy efficiency
purposes and is not intended as a security device. Radio Systems Corporation will not be liable for unintended use, and the
purchaser of this product accepts full responsibility for oversight of the opening it creates.
• Follow all safety instructions for your power tools. Be sure to always wear your safety goggles and other proper
safetyequipment.
• Ensure the Power Adaptor is used only on a standard outlet.
• Do not unplug by pulling on cord. To unplug, grasp the Power Adaptor plug housing, not the cord.
• Inspect the power cord before and periodically during use. Discontinue use if damage or deterioration occur, such as
blistering, cracking, chewing or deformation. Continued use may result in injury or property damage.
• To avoid tripping, always position the power cord out of the path of foot traffic.
• The user, prior to installation, must become familiar with all building codes that may affect the installation of the Dog Door
and determine, along with a licensed contractor, its suitability in a given installation. This Dog Door is not a fire door. It is
important for the owner and contractor to consider any risks that may be present inside or outside of the Dog Door, any
risks that may be created by subsequent changes to your property and, how they may relate to the existence and use,
including misuse of the Dog Door.
• If cutting a metal surface, be aware of sharp edges to prevent injury.
• During pet training while Dog Door is in Open Mode, make sure to GENTLY lower flap onto dog’s back. Also avoid
possible injury by making sure your dog is entirely through the Dog Door opening, including paws and tail, before
completely releasing flap.
• Do not allow your dog to chew on the power cord.
DENL ITFR ESEN
www.petsafe.net 3
• Read this entire guide prior to cutting or modifying an opening in your door or wall. Do not proceed with cut-out or
installation until your Dog Door is assembled, powered up, programmed for your pet and all steps under “Prepare, Setup
and Test” have been completed.
• Keep these instructions with important papers; be sure to transfer these instructions to the new owner of the property.
• Unauthorised changes or modifications may void the user’s authority to operate this equipment, and void the warranty.
• Radio Systems Corporation does not accept any responsibility for openings that are cut or modified in doors or walls or
any damage caused to doors or walls in forming or modification of such openings, including any costs associated with the
repair or replacement.
• The unit only operates properly while outside temperatures are greater than -20.5° C and less than 55° C. If operating
from the optional rechargeable lithium-ion battery, the battery and Battery Compartment cannot be exposed to
temperatures below 0° C.
• Do not install in a location where the Dog Door Interior Frame, including the LCD Screen and Battery Compartment, and
the Power Adaptor are exposed to damp or wet conditions or to water or outside elements, such as rain or snow.
• Only use designated Power Adaptor with the product.
• Do not use Power Adaptor in temperatures below 0° C or above 40° C. Power Adaptor for inside use only.
• If homeowner’s door or other application is not level, the Dog Door must be installed level to swing properly.
• When applying the cutting template, there should be a minimum of 8 cm between the bottom and sides of the door and the
outer edge of the template to maintain the structural integrity of the door.
• Make sure there is nothing underneath the door where you will be drilling holes or cutting out the opening.
• Use a manual screwdriver to tighten screws. Do not over-tighten. Over-tightening can strip the screws or warp the Dog
Door frame.
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Table of Contents
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How the Passport™ Intelligent Dog Door Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Passport™ Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features, Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting Dog Door to Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Battery Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PREPARE, SETUP, AND TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install Clock Battery and Power Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Understanding Motion Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Check for Radio-Frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select Installation Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Initial User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Program Dog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Understanding Read Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Test Passport™ Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Prepare Passport™ Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Checklist Before Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installation in a Non-Glass Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation in a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared
understanding together. Our products and training tools enhance the relationship between pets and their owners. If you have any questions
about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Centre.
For a listing of Customer Care Centre telephone numbers, visit our website atwww.petsafe.net.
To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping
your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Centre, we will be able to help you
faster. Most importantly, your valuable information will never be given or sold to anyone. Complete warranty information is available online
atwww.petsafe.net.
Note: This product will have updates and additional accessories developed. You may want to take advantage of these offerings. By registering
your product, we will be able to alert you when these updates become available.
Components
Center Line
Cutting Template
NOTICE:
When applying cutting template there should be a
minimum of 3” between the bottom and sides of the
door and the outer edge of the template to maintain the
structural integrity of the door.
Radio Systems
®
Corporation
• 10427 PetSafe Way, Knoxville, TN 37932
1-800-732-2677 • www.petsafe.net • ©2013 Radio Systems
®
Corporation
408-082
Center Line
Medium
17
1
/
16
” (43.4 cm) H
Shoulder Height Shoulder Height
• Hammer
• Jigsaw
*
• Phillips Screwdriver
• Slotted Screwdriver
• Drill
• ½” Drill Bit
• Level
• Tape Measure
• Masking or Painter's Tape
• Duct Tape
• String
• Pencil
• Safety Equipment
Optional:
• Caulk
*
With appropriate blade type and length;
example, a metal door would require a
blade for metal.
Tools Needed
Medium
13
1
/
8
” (33.4 cm) W
Center Line
Cutting Template
NOTICE:
When applying cutting template there should be a
minimum of 3” between the bottom and sides of the
door and the outer edge of the template to maintain the
structural integrity of the door.
Radio Systems
®
Corporation
• 10427 PetSafe Way, Knoxville, TN 37932
1-800-732-2677 • www.petsafe.net • ©2013 Radio Systems
®
Corporation
408-082
Center Line
Medium
17
1
/
16
” (43.4 cm) H
Shoulder Height Shoulder Height
• Hammer
• Jigsaw
*
• Phillips Screwdriver
• Slotted Screwdriver
• Drill
• ½” Drill Bit
• Level
• Tape Measure
• Masking or Painter's Tape
• Duct Tape
• String
• Pencil
• Safety Equipment
Optional:
• Caulk
*
With appropriate blade type and length;
example, a metal door would require a
blade for metal.
Tools Needed
Medium
13
1
/
8
” (33.4 cm) W
Please read this entire guide first before beginning installation
Veuillez lire l’intégralité de ce manuel avant de procéder à l’installation
Lees deze handleiding helemaal door voordat u aan de installatie begint
Lea esta guía en su totalidad antes de empezar la instalación
Leggere attentamente il presente manuale prima di iniziare l’installazione
Lesen Sie bitte zunächst diese Anleitung vollständig durch, bevor Sie mit der
Installation beginnen
Installation Guide
Guide d’installation
Montagehandleiding
Manual de instalación
Manuale di installazione
Montageanleitung
1000
Series
Série
Serie
Serie
Serie
Serie
Passport
™
Intelligent Cat Flap
Passport
™
Chatière intelligente pour chat
Passport
™
intelligent kattenluik
Puerta inteligente para gatos Passport
™
Passport
™
Porta intelligente per gatti
Passport
™
Intelligente Katzenklappe
PPA19-20558
Please read this entire guide first before beginning installation
Veuillez lire l’intégralité de ce manuel avant de procéder à l’installation
Lees deze handleiding helemaal door voordat u aan de installatie begint
Lea esta guía en su totalidad antes de empezar la instalación
Leggere attentamente il presente manuale prima di iniziare l’installazione
Lesen Sie bitte zunächst diese Anleitung vollständig durch, bevor Sie mit der
Installation beginnen
Installation Guide
Guide d’installation
Montagehandleiding
Manual de instalación
Manuale di installazione
Montageanleitung
1000
Series
Série
Serie
Serie
Serie
Serie
Passport
™
Intelligent Cat Flap
Passport
™
Chatière intelligente pour chat
Passport
™
intelligent kattenluik
Puerta inteligente para gatos Passport
™
Passport
™
Porta intelligente per gatti
Passport
™
Intelligente Katzenklappe
PPA19-20558
Exterior Frame
USB Cable
Power Adaptor
Key Ring
2 pcs.
Finishing Plugs
11 pcs.
100 mm
Screws 6 pcs.
88 mm
Screws 6 pcs.
3-V Lithium Battery
for door Clock
(CR2032)
Installaton Guide
Interior Frame
(with Flap)
Passport
™
Key
Operating Guide
Cutting Template
DENL ITFR ESEN
www.petsafe.net 5
GETTING STARTED
How the Passport™ Intelligent Dog Door Works
With its advanced entry and exit technology, the Passport™ Intelligent Dog Door provides freedom and peace of mind no other Dog Door offers.
Using radio frequency identification (R.F.I.D.) technology, the Dog Door reads the Passport™ Key worn on your dog’s collar. When your dog
approaches the Dog Door the flaps will respond according to the settings you have programmed for that dog. The Dog Door will remain locked
and deny access to dogs that are not programmed, wild animals, pests, and strays. Offering advanced selective entry and exit by dog, multiple
access options (such as In-Only Access and Out-Only Access), and the option to only allow access at specific times of day, the Dog Door gives you
ample options for programming each dog’s access. You can set access individually by dog or easily set the same access setting for all dogs with the
Master Access option. The Pet Tracking feature shows your dog’s current location and the last 4 times your dog used the Dog Door, allowing you to
monitor your dog’s access. Programming is easy using the LCD Screen and 5-Button Navigation or by connecting to your computer with included
USB cable. The Passport
™
is programmable for up to 20 pets.
Follow all steps under “Prepare, Setup and Test”, including “Test Passport
™
Key”, before starting installation.
Passport™ Key
The Passport™ Key does not require a battery to operate. One Passport™ Key is included which is NOT pre-programmed to operate with the Dog
Door. Additional Passport™ Key accessories are sold separately. Visit our website at www.petsafe.net or call the Customer Care Centre to
purchase accessories.
Features, Controls and Indicators
Interior
Motion Sensor
Exterior
Motion Sensor
Interior
Frame
Exterior
Frame
Interior
Locking U-Flap
Exterior
Locking U-Flap
Main Flap
Serial Number inside
battery compartment
USB Port
LED Indicator
(Low Battery Indicator)
Speaker
Control Panel
Cover
LCD Screen
5-Button Navigation
Reset Button
Battery
Cover
Battery
Compartment
Concealed
Power
Connection
Motion Sensor
Wire
Wireless Card Port
Clock Battery
Cover
Interior View Exterior View
LCD Screen
USB Port
Enter/Select
Arrow Key
Down
Arrow Key
Left Arrow/
Back KeyUpArrow Key
Right
Arrow Key
Reset Button
Wireless
Card Port
CONTROL PANEL
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Key Definitions
• 5-Button Navigation – Group of five buttons with up arrow key, down arrow key, left arrow/back key, right arrow key, and enter/select
key used to navigate the door’s menu system for easy programming. Located in Control Panel on Interior Frame.
• Antenna – The Antenna is located inside Main Flap and receives radio signals from Passport
™
Key accessories. The key must be located within
a certain distance of Antenna in order for the unique code to be read.
• Battery Compartment – The Battery Compartment is located on Interior Frame and holds the optional Passport
™
Rechargeable Battery
(sold separately).
• Battery Cover – Covers and protects optional rechargeable lithium-ion battery and Battery Compartment.
• Blind Zones – Areas where Motion Sensors cannot detect your dog and the Dog Door will not read your dog’s Passport
™
Key.
• Clock Battery – The 3-V lithium coin cell battery (size CR2032) which keeps the clock’s time during any power loss.
• Clock Battery Cover – Covers and protects 3-V lithium coin cell Clock Battery and electronics circuit board.
• Control Panel – Area at top of Interior Frame where LCD Screen, 5-Button Navigation, Wireless Card Port, USB Port, and Reset Button
arelocated.
• Control Panel Cover – Door that covers and protects Control Panel.
• Concealed Power Connection – For connecting the Dog Door to the Power Adaptor.
• Cut-Out Size – Size of opening cut in homeowner’s door for proper fit and Dog Door installation.
• Exterior Frame – Size of Dog Door frame on the outside of the home.
• Flap Opening Size – Size of usable flap space for dog to enter and exit through the Dog Door.
• In-Only Access – Pet access setting which only allows dogs with a programmed Passport
™
Key to enter but not exit. Door operational mode
must be set to Smart Mode for In-Only Access to work.
• In/Out Access – Pet access setting which only allows dogs with a programmed Passport
™
Key to enter and exit. Door operational mode must
be set to Smart Mode for In/Out Access to work.
• In-Tone – Optional, audible alert that sounds when dog with a programmed Passport
™
Key enters. Door operational mode must be set to
Smart Mode for In-Tone to work. Default factory setting is off with 10 sound options available.
• Interior Frame – Dog Door frame on the inside of home. Frame with Main Flap and Control Panel.
• LCD Screen – Liquid crystal display screen to visually display text and images to easily program the Dog Door. Located in the Control Panel on
the Interior Frame.
• LED/Light Indicator – Light on Interior Frame which blinks green once every 6 seconds when power source (Power Adaptor or rechargeable
battery) is in good operating status. Blinks a red light twice every 6 seconds when powered by the rechargeable battery and the battery is low
(Low Battery Mode). If Dog Door has an error alert (ATTENTION screen), the LED will blink red once every 6 seconds.
• Lock Keypad – Allows 5-Button Navigation buttons to be disabled by setting a 4 digit PIN number.
• Locked Mode – Dog Door operational mode where flaps are locked and do not allow entry or exit for any dog.
• Locking U-Flap – The “U” shaped flaps on the interior and Exterior Frames which lock in multiple points along the bottom and sides for added
lock strength and improved weather resistance.
• Low Battery Mode – When powered by the optional Passport
™
Rechargeable Battery, allows the Dog Door flap to be set to a specified
open or locked position when the battery charge runs low and shuts down. Also allows an optional audible alert to notify you when the battery
is low. The default factory setting is off for the beep and locked for the flap if the battery shuts down. An alert (ATTENTION screen) will appear
on the LCD Screen and LED will blink red twice every 6 seconds when the Dog Door enters Low Battery Mode.
• Main Flap – The centre, plastic flap with UV sun protection which covers the Dog Door flap opening.
• Master Access – Pet access setting which easily allows same access mode and settings to be set for all dogs with programmed Passport
™
Key
accessories without the need to individually program by dog. This is the default factory pet access setting for each dog.
• Motion Sensing Zones – Areas where Motion Sensors detect motion and trigger the reader, which reads your dog’s Passport
™
Key, to
turnon.
• Motion Sensor – Detects movement from dog (or other moving objects) and triggers the Dog Door to power up so it can read the Passport
™
Key. A Motion Sensor is located on both the Interior Frame and Exterior Frame.
• Motion Sensor Wire – Connects the exterior Motion Sensor to the electronics board.
• Open Mode – Dog Door operational mode where flaps are unlocked and allows entry and exit for all pets, including unprogrammed pets.
The Dog Door will function like a traditional dog door in this mode.
• Out-Only Access – Pet access setting which only allows dogs with a programmed Passport
™
Key to exit but not enter. Door operational mode
must be set to Smart Mode for Out-Only Access to work.
• Out-Tone – Optional, audible alert that sounds when dog with a programmed Passport
™
Key exits. Door operational mode must be set to
Smart Mode for Out-Tone to work. Default factory setting is off with 10 sound options available.
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